If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable ® Document Format (PDF) version from the Lenovo Support Web site at: http://www.lenovo.com/support...
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. This chapter contains the following topics: • “Features” on page 1: This section provides information about the computer features.
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• Audio line-in connector, audio line-out connector, and microphone connector on the rear panel • Internal speaker (available in some models) Connectivity 10/100/1000 Mbps integrated Ethernet controller System management features • Ability to store the power-on self-test (POST) hardware test results •...
The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
This section provides information about the software provided with your Windows operating system. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your model type and preinstalled operating system.
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The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. For more information, see “Lenovo ThinkVantage Tools” on page 59. Lenovo Welcome The Lenovo Welcome program introduces some innovative built-in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer.
See “Online Books folder” on page 59 for more information about accessing and viewing the publications. Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Hard disk drive activity indicator USB connector Power indicator Headphone connector Power switch Microphone connector Optical drive eject/close button USB connector Locating connectors and parts on the rear of your computer Figure 2 “Rear connector and part locations” on page 7 shows the locations of the connectors and parts on the rear of your computer.
Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Figure 3. Component locations Heat sink and fan assembly System board Memory modules (2) Rear fan assembly Front bezel Power supply assembly Optical drive Locating parts on the system board Figure 4 “System board part locations” on page 10 shows the locations of the parts on the system board. Chapter 1 Product overview...
Figure 4. System board part locations Microprocessor Cover presence switch connector (also called intrusion switch connector) Microprocessor fan connector Front USB connector Memory slots (4) Serial (COM 2) connector Thermal sensor connector PCI card slot 24-pin power connector Power fan connector Battery Internal speaker connector Front audio connector...
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Figure 5. Drive bay locations Bay 1 - Optical drive bay (with an optical drive installed) Bay 2 - Slim card reader drive bay Bay 3 - Primary SATA hard disk drive bay (with a 3.5-inch SATA hard disk drive installed) Bay 4 - Secondary SATA hard disk drive bay Chapter 1 Product overview...
PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card. Your computer has one standard PCI card slot, two PCI Express x1 card slots, and one PCI Express x16 graphics card slot.
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Figure 9. Removing the screw that secures the PCI card latch 4. Do one of the following: • If you are replacing a PCI card, open the PCI card latch and remove the old PCI card that is currently installed as shown in Figure 10 “Removing the PCI card” on page 18. Note: If the PCI card is secured in place by a retaining latch , press the retaining latch to release the PCI card from the latch.
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Figure 10. Removing the PCI card • If you are installing a PCI card, open the PCI card latch and remove the appropriate PCI card slot cover. See “Locating parts on the system board” on page 9 to identify the types of PCI card slots. 5.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module. Your computer has four memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to a maximum of 16 GB of system memory.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the date, time, and configuration information for built-in features.
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The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information, including passwords, are lost. An error message is displayed when you turn on the computer. Before performing the following procedure, be sure to read and understand the information about replacing and disposing of the battery in the “Batteries”...
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
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Figure 17. Removing the power supply assembly screws 5. Pivot the power supply assembly as shown and then lift the power supply assembly to remove it from the chassis. Figure 18. Removing the power supply assembly 6. Make sure that the new power supply assembly is the correct replacement. Some power supply assemblies automatically sense the voltage, some power supply assemblies are voltage specific, and some power supply assemblies have a voltage-selection switch.
8. Install the four screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. 9. Connect the new power supply assembly cables to all drives and the system board. See “Locating parts on the system board”...
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Figure 19. Removing the heat sink and fan assembly 8. Lift the failing heat sink and fan assembly off the system board. Notes: a. You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. b.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot.
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Figure 21. Accessing the microprocessor 5. Lift the microprocessor straight up and out of the microprocessor socket, as shown in Figure 22 “Removing the microprocessor” on page 28. Notes: a. Your microprocessor and socket might look different from the one illustrated. b.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. To replace the optical drive, do the following: 1.
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Figure 23. Removing the optical drive 6. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the three screws to secure the new optical drive in place.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1.
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Figure 26. Removing the hard disk drive 6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear fan assembly. To replace the rear fan assembly, do the following: 1.
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4. Disconnect the rear fan assembly cable from the system fan connector on the system board. See “Locating parts on the system board” on page 9. 5. The rear fan assembly is attached to the chassis by four rubber mounts. Carefully remove the four rubber mounts from the rear of the chassis by breaking them or cutting them with scissors.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard, do the following: 1.
ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse, do the following: 1.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 37. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
Setup Utility program. See Chapter 4 “Using the Setup Utility program” on page 47. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Units (CRUs). Information about this will come with the new CRUs or will come a few days after you receive the new CRUs.
Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 36. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password. When you turn on your computer, you are prompted to type the password.
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9. Repeat step 1 through step 4. 10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2). 11. Reinstall any parts and reconnect any cables that have been removed or disconnected. 12. Reinstall the computer cover and reconnect all cables. See “Completing the parts replacement” on page 37.
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on the Windows 7 operating system.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
This section provides instructions on how to create a rescue medium on the Windows 7 operating system. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Device drivers for factory-installed devices are located on the computer hard disk drive (usually drive C:) in the SWTOOLS\DRIVERS subdirectory. The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/support. Other device drivers are on the software media that come with individual devices.
Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium”...
Password considerations A password can be any combination of up to 16 (1 to 16) alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: Note: The Setup Utility program passwords are not case sensitive.
SATA Controller When this option is set to Disabled, all devices connected to the SATA connectors (such as the hard disk drive and the optical drive) are disabled and will not be displayed in the system configuration. USB Setup Use this option to set up USB connectors. To enable or disable a device, do the following: 1.
2. Select Startup ➙ Primary Boot Sequence. Read the information displayed on the right side of the screen. 3. Select the first boot device, second boot device, and so on. 4. Press Esc to return to the Startup menu. Then, select the devices for the Automatic Boot Sequence and Error Boot Sequence.
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.
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13. Reinstall the computer cover and reconnect power cords and all other external cables. See “Completing the parts replacement” on page 37. 14. Turn on the computer and remove the disc from the optical drive. Chapter 5 Updating system programs...
You can also get the latest service and support telephone numbers and a PDF version of the ThinkCentre Safety and Warranty Guide from the Lenovo Support Web site at: http://www.lenovo.com/support...
2. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.
To create a diagnostic disc, do the following: 1. Download a self-starting bootable disc image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any disc burning software to create a diagnostic disc with the ISO image.
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Retainer ring Ball Plastic rollers Ball cage The non-optical mouse uses a ball to navigate the pointer. If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse. To clean the non-optical mouse, do the following: 1.
Internet access to view the publication. To view the publication, click Start ➙ All Programs ➙ Online Books ➙ Online Books, then double-click the publication for your computer. The publication is also available on the Lenovo Support Web site at: http://www.lenovo.com/support Notes: 1.
Lenovo Welcome The Lenovo Welcome program introduces some innovative built-in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer. Access Help The Access Help information system provides information about getting started, doing basic tasks, customizing settings for your personal preference, protecting data, expanding and upgrading, and troubleshooting.
Support Web site at: http://www.lenovo.com/support Calling for service During the warranty period, you can get help and information from the Lenovo Customer Support Center by telephone. The following services are available during the warranty period: • Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to solve the problem.
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks Lenovo, the Lenovo logo, PS/2, Rescue and Recovery, ThinkCentre, and ThinkVantage are trademarks of Lenovo in the United States, other countries, or both. Microsoft, and Windows are trademarks of the Microsoft group of companies.
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(POST) replacing programs, updating system protection, password PS/2 keyboard connector PS/2 mouse connector Lenovo Customer Support Center purchasing additional services Lenovo ThinkVantage Toolbox Lenovo ThinkVantage Tools Lenovo Web site Lenovo Welcome locating components rear connectors...
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Lenovo Customer Support Center services other warranty information purchasing additional Web site, Lenovo Set Administrator Password workspace, backup and recovery Set Power-On Password settings changing viewing Setup Utility program Setup Utility program, exiting...