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IntuiKey Keyboard
4
Troubleshooting
4.1
System
1.
2.
3.
4.2
Keyboard
1.
2.
3.
Bosch Security Systems, Inc.
No text on displays:
–
Ensure that power is applied to the keyboard through at least one of the following:
MUX RJ-11 Cable
Allegiant RJ-11 Cable
DC Power Supply Jack
–
It is possible that the LCD contrast has been adjusted to a point that makes the
displays unreadable. Pressing MON and CLR simultaneously resets the contrast to a
central position for readability. Once the contrast is reset, select KEYBOARD
CONTROL from the Product menu, then the CONTRAST ADJUST softkey and set the
LCD contrast for optimal viewability.
No LCD or keyboard backlight:
–
KBD Backlighting is provided at a low level, which may not be apparent in bright
lighting conditions.
LCD appears to have bad pixels:
–
To verify LCD operation, from the Product menu, select KEYBOARD CONTROL; then,
select LCD Test to cycle the LCDs through a number of tests.
When in the product menu, DVR or multiplexer is missing:
–
Unique address has not been set in the video devices. Use the front panel controls
to access the appropriate on-screen menu to assign address and starting camera
numbers. The IntuiKey will not properly recognize video devices if there are
conflicting addresses in the system.
–
Check all interconnect cables for cut or broken wires between the keyboard and
other devices.
When in the product menu, the Allegiant product is not shown:
–
Verify that you are using a KBD-Universal. By removing power from the keyboard and
reapplying it, a sign-on banner is displayed on the keyboard. The top line of both the
softkey display and status display states the type of keyboard in use (only KBD-
Universal is capable of controlling Allegiant Series Video Switchers).
–
Check all interconnect cables for cut or broken wires between the keyboard and
other devices.
–
The KBD only supports ".6P" keyboard protocol.
Limited key and joystick operation:
–
To verify the operation of the keyboard, from the Product menu, select KEYBOARD
CONTROL, then press the softkey associated with KEYBOARD TEST. This allows the
verification of the operation of all keys and the joystick.
Installation Manual
Troubleshooting | en
23
F.01U.115.018 | 1.92 | 2008.12
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