If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
Hard drive problems
A
L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N
operating system from starting. Try allowing the computer to return to room temperature before turning
it on.
U N
H E C K
R
C
1
Click the Start button and click My Computer.
2
Right-click Local Disk C:.
3
Click Properties.
4
Click the Tools tab.
5
Under Error-checking, click Check Now.
6
Click Scan for and attempt recovery of bad sectors.
7
Click Start.
E-Mail, Modem, and Internet Problems
CAUTION:
Product Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is
connected to a digital telephone network.
C
H E C K T H E
e-mail attachments:
1
In Outlook Express, click Tools, click Options, and then click Security.
2
Click Do not allow attachments to remove the checkmark.
56
Solving Problems
I S K
D
—
Before you begin any of the procedures in this section, follow the safety instructions in the
U T L O O K ®
M
I C R O S O F T
O
E
— A hot hard drive may prevent the
X P R E S S
S
E C U R I T Y
S
E T T I N G S
— If you cannot open your