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(7)Arbitrary disassembly or refit of parts or using non-original parts.
(8)Damage to the product caused by external force, including but not limited to traffic accidents,
vehicle collisions, clamp damage, transport damage, incorrect usage, overturning, falling into
ditches or other accidental crashes.
(9)Force majeure of natural disasters or human factors.
(10)Malfunction resulting from violations of relevant laws, including but not limited to overloading,
carrying a passenger, or installing rocket boosters or footrest steps.
(11)Expendable wear and tear of parts, deformation, or cracks caused by material fatigue of parts
after use.
(12)Tire punctures or leaks caused by sharp objects such as nails, glass or stones.
(13)Bending, deformation, or breakage of rims, frame parts caused by road obstacles on roads or
potholes.
(14)Detachment of small parts, such as screws and nuts.
(15)Cutting caused by reversing the saddle or man-made damage.
(16)Loosening or detachment of the chains or abnormal operation of the gearbox after use.
(17)Scratches, deformation, breakage of mudstopper or rear rack due to overturning or collision.
(18)Damage to the frame, such as deformation or breakage, due to the improper use of the head
tube and seat post in violation of safety guidelines.
13.4.3 Please retain the original purchase invoice, and the invoice date will be the starting date of the
warranty. The product name, model and date must be clearly stated in the invoice.
13.4.4 If there is a need for returns or exchanges, please bring the original certificate of purchase with you
and go to the original sales location or platform.
13.4.5 Notices for Repair and Maintenance
13.4.5.1 Please bring the original certificate of purchase and go to the original sales location, or
call the customer service in Taiwan: (02) 2790-4680.
13.4.5.2 If the repair extends beyond the warranty period or is deemed outside the scope of
warranty coverage, We will provide paid warranty services. The company reserves the right
to modify, clarify and interpret the aforementioned product Warranty Statement through
written communication, the website or other means. For the latest information, please
visit the website of Acer Gadget:
https://www.acergadget.com/zh-TW/pages/維修服務支援
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