Asus VA24DQ User Manual
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User Manual of Product 1:
ASUS BE24EQK 23.8" Business Monitor with 1080P Full HD
IPS, Eye Care, DisplayPort HDMI, Frameless, Built-in
Adjustable 2MP Webcam, Mic Array, Stereo speaker, Video
Conference,BLACK
User Manual of Product 2:
ASUS VA24DQ 23.8" Monitor, 1080P Full HD, 75Hz, IPS,
Adaptive-Sync/FreeSync, Eye Care, HDMI DisplayPort VGA,
Frameless, VESA Wall Mountable ,BLACK

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Summary of Contents for Asus VA24DQ

  • Page 1 IPS, Eye Care, DisplayPort HDMI, Frameless, Built-in Adjustable 2MP Webcam, Mic Array, Stereo speaker, Video Conference,BLACK User Manual of Product 2: ASUS VA24DQ 23.8” Monitor, 1080P Full HD, 75Hz, IPS, Adaptive-Sync/FreeSync, Eye Care, HDMI DisplayPort VGA, Frameless, VESA Wall Mountable ,BLACK...
  • Page 2 BE24E Series LCD Monitor User Guide...
  • Page 3 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 4: Table Of Contents

    Contents Contents ...................... iii Notices ......................iv Safety information ..................vii Care & Cleaning ..................viii Takeback Services ..................ix Product information for EU energy label ..........ix Chapter 1: Product introduction Welcome! ..................1-1 Package contents ................. 1-1 Monitor introduction ..............1-2 1.3.1 Front view ...............
  • Page 5: Notices

    All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
  • Page 6 NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating system. Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 7 A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
  • Page 8: Safety Information

    Safety information • Before setting up the monitor, carefully read all the documentation that came with the package. • To prevent fire or shock hazard, never expose the monitor to rain or moisture. • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
  • Page 9: Care & Cleaning

    Care & Cleaning • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
  • Page 10: Takeback Services

    These documents are not part of the standard package. Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials.
  • Page 12: Welcome

    Thank you for purchasing the ASUS LCD monitor! The latest widescreen LCD monitor from ASUS provides a broader, brighter and crystal-clear display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual...
  • Page 13: Monitor Introduction

    Monitor introduction 1.3.1 Front view BE24EQK BE24EQSK Power button/power indicator • Turns the monitor on/off. • The color definition of the power indicator is as the below table. Status Description White Amber Standby mode Menu button: • Press this button to display the OSD menu when the OSD is off. •...
  • Page 14 Press this button to display the OSD menu when the OSD is off. • Default: Blue light filter hotkey • To change the hotkey function, go to the Shortcut > Shortcut 2 menu. Microphone Webcam cover shutter Webcam ASUS BE Series LCD Monitor...
  • Page 15: Back View

    1.3.2 Back view BE24EQK BE24EQSK Kensington lock slot. Power switch. Press the switch to turn on/off power. AC-IN port. This port connects the power cord. Audio-in port. This port connects PC audio source by the bundled audio cable. Earphone jack. This port is only available when an HDMI/DisplayPort cable is connected.
  • Page 16: Assembling The Monitor Arm/Base

    Fix the base to the arm by fastening the bundled screw. We recommend that you cover the table surface with soft cloth to prevent damage to the monitor. BE24EQK BE24EQSK 180° ASUS BE Series LCD Monitor...
  • Page 17: Detaching The Arm/Base (For Vesa Wall Mount)

    Detaching the arm/base (for VESA wall mount) The detachable arm/base of this monitor is specially designed for VESA wall mount. To detach the arm/base: BE24EQK Have the front of the monitor face down on a table. Remove the rubbers in the four screw holes. (Figure 1) Remove the base (Figure 2).
  • Page 18: Attaching/Removing The Minipc Kit (Be24Eqsk)

    Attaching/Removing the MiniPC Kit (BE24EQSK) Attaching the MiniPC Kit Removing the MiniPC Kit ASUS BE Series LCD Monitor...
  • Page 19: Adjusting The Monitor

    Adjusting the monitor • For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you. • Hold the stand to prevent the monitor from falling when you change its angle. •...
  • Page 20: Adjusting The Webcam

    -10° ~ +10° +180° -135° BE24EQK BE24EQSK • Slide the webcam cover shutter on the top to open or close the lens. Remove the protection film on the front of the webcam before using. ASUS BE Series LCD Monitor...
  • Page 21: Connecting The Cables

    Connecting the cables Connect the cables as the following instructions: BE24EQK BE24EQSK • To connect the power cord: Connect one end of the power cord securely to the monitor’s AC input port, the other end to a power outlet. • To connect the VGA/DisplayPort/HDMI cable: Plug one end of the VGA/DisplayPort/HDMI cable to the monitor’s VGA/ DisplayPort/HDMI jack.
  • Page 22: Turning On The Monitor

    If you want to set up the monitor webcam as default setting, you need disable the notebook built-in webcam. To identify the notebook built-in webcam and disable it, please follow below instructions: ASUS BE Series LCD Monitor...
  • Page 23 Right-click USB2.0 HD UVC WebCam, and click Properties to open the USB2.0 HD UVC WebCam. Click Details > Property and select Hardware Ids. Chapter 2: Setup...
  • Page 24 Disable. The following message is displayed: Click Yes. The notebook webcam is now disabled and the monitor webcam will be used as the default setting. Restart the notebook. ASUS BE Series LCD Monitor...
  • Page 25: Setting Up The Monitor Speaker As Default Setting

    Setting up the monitor speaker as default setting When your computer connects multiple speakers, if you want to set up the monitor speaker as default setting, please follow below instructions: Right-click Volume in the Windows task bar notification area. Click Open Sound settings enter to Sound setting interface. Enter Sound setting interface then select Sound Control Panel.
  • Page 26 If the USB cable and the HDMI or DP cable are connected from monitor to the computer, Click ASUS BE/C6 webcam series Set Default, the monitor speaker will be used as the default setting. Click OK to exit the Sound setting.
  • Page 27 If the Only HDMI or DP cable are connected from monitor to the computer, check ASUS BE/C6 Monitor Set Default, the monitor speaker will be used as the default setting. Sound setting set the ASUS BE/C6 as default. 2-12 Chapter 2: Setup...
  • Page 28: Osd (On-Screen Display) Menu

    Highlight the desired sub-menu function and press to activate it. Press to change the settings of the selected function. To exit and save the OSD menu, press repeatedly until the OSD menu disappears. To adjust other functions, repeat steps 1-4. ASUS BE Series LCD Monitor...
  • Page 29: Osd Function Introduction

    This function contains 7~8 sub-functions you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode. ASUS BE24E Splendid Standard Mode DisplayPort 1920 x 1080 @ 60Hz...
  • Page 30 Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal. • High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light Filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome). ASUS BE Series LCD Monitor...
  • Page 31 Color Set a desired color setting from this menu. ASUS BE24E Color Standard Mode DisplayPort 1920 x 1080 @ 60Hz Br i ght ne ss C o nt rast Sa tu ra ti on C o lo r Te m p.
  • Page 32 VividPixel: Enhances the outline of the displayed picture and generates high-quality images on screen. • ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function. • Position (Only available for VGA input): adjusts the horizontal position (H-Position) and the vertical position (V-Position) of the image. The adjusting range is from 0 to 100.
  • Page 33 Input Select In this function, you can select your desired input source. ASUS BE24E Input Select Standard Mode DisplayPort 1920 x 1080 @ 60Hz VG A H DM I D i s play P ort System Setup Allows you to adjust the system.
  • Page 34 • Information: Shows the monitor information. • Power Indicator: Turns the power LED indicator on/off. • Power Key Lock: Enables or disables the power key. ASUS BE Series LCD Monitor...
  • Page 35 • All Reset: “Yes” allows you to restore the default settings. Shortcut Defines the functions for Shortcut 1 and 2 buttons. ASUS BE24E Shortcut Standard Mode DisplayPort 1920 x 1080 @ 60Hz Short cut 1 Short cut 2 •...
  • Page 36: Specifications Summary

    540 x 355 x 53 mm stand Dimension (W x H x D) with 540 x 426 x 195 mm, stand 610 x 494 x 168 mm (package) Weight (Esti.) 4.6 kg (Net); 3.9 kg (Without stand); 6.4 kg (Gross) ASUS BE Series LCD Monitor...
  • Page 37 Multi-languages 21 languages (English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesian, Persian) Accessories Quick start guide, Warranty card, Power cord, HDMI cable (optional), DisplayPort cable (optional), VGA cable (optional), USB B to A cable (optional), Audio cable (optional) Compliance and Standards...
  • Page 38 J-MOSS, KC, KCC, e-Standby, Energy Star , TCO, ® RoHs, Windows 7/8.1/10 WHQL, Flicker Free, Low Blue Light, NFPA99 *Specifications are subject to change without notice. **Measuring a screen brightness of 200 nits without audio/USB/Card reader connection. ASUS BE Series LCD Monitor 3-11...
  • Page 39: Outline Dimensions

    Outline dimensions BE24EQK 67.75 [2.67] 81.69 [3.22] 20.00 [0.79] 25.10 [0.99] 6.33 [0.25] 194.95 [7.68] 296.46 (11.67)-Active-Area 329.89 [12.99] 400.95 [15.79] 10.01 [0.39] 13.98 [0.55] 106.00 [4.17] 71.06 [2.80] 100.00 [3.94] 3-12 Chapter 3: OSD (On-Screen Display) menu...
  • Page 40 BE24EQSK ASUS BE Series LCD Monitor 3-13...
  • Page 41: Troubleshooting (Faq)

    Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. •...
  • Page 42: Supported Operating Modes

    1366x768 47.712(P) 59.79(P) 85.5 1440x900 55.94(N) 59.89(P) 106.5 1600x1200 75.00(P) 60.00(P) 1680x1050 65.29(P) 60.00(P) 146.25 1920x1080 67.5(P) 60.00(P) 148.5 * “P” / “N” stands for “Positive” / “Negative” polarity of incoming H-sync/V-sync (input timing). ASUS BE Series LCD Monitor 3-15...
  • Page 43 When the monitor is operating in the video mode (ie, not displaying data), the following high definition modes shall be supported in addition to standard definition video. Preset Timing Pixel Format Horizontal Vertical Pixel Rate Name Frequency Frequency (MHz) Display (kHz) (Hz) 480p...
  • Page 44 VA24D Series LCD Monitor User Guide...
  • Page 45 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 46 Contents Contents ...................... iii Notices ......................iv Safety information ..................vi Care & Cleaning ..................vii Takeback Services ..................viii Chapter 1: Product introduction Welcome! ..................1-1 Package contents ................. 1-1 Monitor introduction ..............1-2 1.3.1 Front view ............... 1-2 1.3.2 Back view ................
  • Page 47: Notices

    All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
  • Page 48 NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating system. Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 49: Safety Information

    Safety information • Before setting up the monitor, carefully read all the documentation that came with the package. • To prevent fire or shock hazard, never expose the monitor to rain or moisture. • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
  • Page 50: Care & Cleaning

    Care & Cleaning • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
  • Page 51: Takeback Services

    These documents are not part of the standard package. Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials.
  • Page 52 A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
  • Page 54: Welcome

    Thank you for purchasing the ASUS LCD monitor! The latest widescreen LCD monitor from ASUS provides a broader, brighter and crystal-clear display, plus a host of features that enhance your viewing experience. With these features, you can enjoy the convenience and delightful visual...
  • Page 55: Monitor Introduction

    Monitor introduction 1.3.1 Front view VA24DQ VA24DQLB / VA24DQLB-W Menu Menu Close Close Input Select Input Select Brightness Brightness Blue Light Filter Blue Light Filter Power button/power indicator • Turns the monitor on/off. • The color definition of the power indicator is as the below table.
  • Page 56: Back View

    USB 2.0 upstream port. This port is for connection with a USB upstream cable. The connection enables the USB ports on the monitor. USB 2.0 downstream ports. These ports are for connection with USB devices, such as USB keyboard/mouse, USB flash drive, etc. ASUS VA24D Series LCD Monitor...
  • Page 57 Kensington lock slot. 10. Control buttons. Chapter 1: Product introduction...
  • Page 58: Assembling The Monitor Arm/Base

    Attach the base into the arm, making sure the tab on the arm fits into the groove on the base. VA24DQ: Fix the base to the arm by rotating the base until it fits into place. VA24DQLB/ VA24DQLB-W: Fix the base to the arm by fastening the bundled screw.
  • Page 59: Detaching The Arm/Base (For Vesa Wall Mount)

    (for VESA wall mount) The detachable arm/base of this monitor is specially designed for VESA wall mount. To detach the arm/base: VA24DQ Have the front of the monitor face down on a table. Remove the rubbers in the four screw holes. (Figure 1) Remove the base (Figure 2).
  • Page 60 • The VESA wall mount kit (100 x 100 mm) is purchased separately. • Use only the UL Listed Wall Mount Bracket with minimum weight/load 22.7kg (Screw size: M4 x 10 mm) ASUS VA24D Series LCD Monitor...
  • Page 61: Adjusting The Monitor

    • Hold the stand to prevent the monitor from falling when you change its angle. • VA24DQ: The recommended adjusting angle is +20 to -5˚. • VA24DQLB/ VA24DQLB-W: The recommended adjusting angle is +35˚ to -5˚ (for tilt)/+90˚ to -90˚ (for swiveling)/ +130 mm (for height adjustment)/90˚ (for portrait view).
  • Page 62: Connecting The Cables

    USB upstream port, and the larger end (type A) to your computer’s USB 2.0 port. Make sure your computer is installed with the lastest Windows 7/ Windows 8.1/Windows 10 operating system. That will enable the USB ports on the monitor to work. ASUS VA24D Series LCD Monitor...
  • Page 63: Turning On The Monitor

    When these cables are connected, you can choose the desired signal from the Input Select item in the OSD menu. Turning on the monitor Press the power button . See page 1-2 for the location of the power button. The power indicator lights up in white to show that the monitor is ON.
  • Page 64: Osd (On-Screen Display) Menu

    Highlight the desired sub-menu function and press to activate it. Press to change the settings of the selected function. To exit and save the OSD menu, press repeatedly until the OSD menu disappears. To adjust other functions, repeat steps 1-4. ASUS VA24D Series LCD Monitor...
  • Page 65: Osd Function Introduction

    This function contains 8 sub-functions you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode. ASUS VA24D Splendid Standard Mode HDMI 1920 x 1080 @ 60Hz...
  • Page 66 Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal. • High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light Filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome). ASUS VA24D Series LCD Monitor...
  • Page 67 Color Set a desired color setting from this menu. ASUS VA24D Color Standard Mode HDMI 1920 x 1080 @ 60Hz Bri g h tn e ss Co n tr ast Sat u ra t i o n Co l o r T e mp .
  • Page 68 • ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function. • Adaptive-Sync/FreeSync (DisplayPort and HDMI only): Allows an Adaptive-Sync/FreeSync supported* graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.
  • Page 69 Input Select In this function, you can select your desired input source. ASUS VA24D Input Select Standard Mode HDMI 1920 x 1080 @ 60Hz VG A HDMI System Setup Allows you to adjust the system. ASUS VA24D System Setup Standard Mode...
  • Page 70 Alignment Grid 1 Alignment Grid 2 Alignment Grid 1 Alignment Grid 2 Paper size: You can view the documents in real size on the screen. Letter Letter ASUS VA24D Series LCD Monitor...
  • Page 71 Photo: The various real photo sizes displayed provides photographers and other users to accurately view and edit their photos in real size on the screen. Photo 4x6, 3x5, 2x2 Photo 8x10, 5x7 8x10 • ECO Mode: reduces power consumption. • USB charging (VA24DQLB/ VA24DQLB-W only): “On”...
  • Page 72 Shortcut 1/Shortcut 2: selects a function for Shortcut 1 and 2 buttons. When a certain function is selected or activated, your shortcut key may not support. Available function choices for shortcut: Blue Light Filter, Splendid, Brightness, Auto Adjust, Contrast, Color Temp., Volume, GamePlus. ASUS VA24D Series LCD Monitor...
  • Page 73: Specifications Summary

    Digital input HDMI v1.4, DP v1.2 Earphone jack Audio input Speaker (Built-in) 2 W x 2 Stereo, RMS USB 2.0 port VA24DQ: No VA24DQLB/ VA24DQLB-W: Upstream x 1, downstream x 2 Colors Black/ White Power LED White (On)/Amber (Standby) Tilt VA24DQ: -5°~+20°...
  • Page 74 539.70 x 325.05 x 54.05 mm (without stand) 652 x 450 x 202 mm (package) Weight (Esti.) VA24DQ: 3.3 kg (net without stand); 3.63 kg (net with stand); 5.32 kg (gross) VA24DQLB/ VA24DQLB-W: 3.3 kg (net without stand); 5.5 kg (net with stand); 7.8 kg (gross)
  • Page 75: Outline Dimensions

    Outline dimensions VA24DQ 3-12 Chapter 3: OSD (On-Screen Display) menu...
  • Page 76 VA24DQLB/ VA24DQLB-W ASUS VA24D Series LCD Monitor 3-13...
  • Page 77: Troubleshooting (Faq)

    Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. •...
  • Page 78: Supported Operating Modes

    1366x768 59.79(P) 47.712(P) 1440x900 59.89(P) 55.94(N) 1600x1200 60.00(P) 75.00(P) 1680x1050 60.00(P) 65.29(N) 1920x1080 60.00(P) 67.5(P) 1920x1080 (HDMI/DP) 75.00(P) 84.64(N) * “P” / “N” stands for “Positive” / “Negative” polarity of incoming H-sync/V-sync (input timing). ASUS VA24D Series LCD Monitor 3-15...
  • Page 79 When the monitor is operating in the video mode (i.e., not displaying data), the following high definition modes shall be supported in addition to standard definition video. Preset Timing Pixel Format Horizontal Vertical Pixel Rate Name Frequency Frequency (MHz) Display (kHz) (Hz) 480p 720 x 480 31.469 480p-60Hz 720p60 1280 x 720 74.25 720p-60Hz 576p...

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