Philips HD4907 Quick Start Manual page 10

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Troubleshooting
If your induction cooker does not function properly or ifthe cooking quality is not as per your
expectations, consult the table below
If you are unable to solve the problem, contact a Philips service centre or the Consumer Care
Centre. For a list of authorized Philips service centers visit: www.philips.com or contact our
consumer care at 1800 102 2929 (Toll free) or 1860 180 1111 (standard call rates apply)
rm
CT
There is a connection problem. Check if the induction cooker is
The power-on light does
connected to the mains and if the plug is inserted firmly into the
not go on
wall socket.
If unsolved, take the appliance to your Philips dealer or a service
centre authorised by Philips.
The appliance beeps
1. You may have put unsuitable cookware on the cooking plate or you
continuously and then
may have removed the cookware from the cooking plate during
stops working
cooking. Ensure the Vessel is made of Steel or Iron or Aluminium
with SS Cladding base and has a base diameter larger than 12 cm.
2. You may not have placed the vessel in the centre. Place the vessel
within the red circle marked on the induction cooker.
The vessel does not heat
The bottom of the vessel may not be flat. Use only flat bottomed
up to the required
vessels. If unsolved, take the appliance to your Philips dealer or
temperature.
a service centre authorised by Philips.
The vessel temperature is very high. Let the vessel cool down for
a while.
The desired temperature may have been reached and the thermostat
will switch off. If required, reset the temperature and start cooking.
The heating stops abruptly
when cooking.
The induction cooker does
If you wish to switch to a different cooking mode while cooking,
not switch from one preset
stop the appliance and restart with the other cooking mode
to another
The cooking preset
You may switch to the manual cooking mode for better control of
temperature.
You may also increase or decrease the temperature within some
or too low.
cooking presets. For details, refer table 2
temperature is too high
The cooking preset
The cooking presets like gravy has variable temperature settings
emperature automatically
(Ref table 2) switch to manual settings for better control over the
changes during the process
cooking temperature if required.
The fan works but the
You have to press the start button within 1 minute after you press the
appliance has not started
power on/off button. If you do not press the start button within
cooking.
1 minute, the induction cooker switches off and the fan continues to
work for 1 minute to cool down the appliance.
Failure code E3 or E6 is
The internal temperature or temperature over the ceramic may
being displayed
be very high. Switch off the induction cooker and wait for it to cool
Failure code E7 or E8 is
The voltage is either too high or too low. Wait for the voltage to
being displayed
neutralize.
Failure codes E1, E2, E4, E5,
Internal failure. Please contact the Philips consumer care.
Eb or Ec are being displayed

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