Sony Xperia XZ1 Manual page 4

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

If you wish to force restart the device: Release the keys at this point. The

device restarts.



If you wish to force shut down the device: Continue pressing the keys.

After a few seconds, the device vibrates three times and turns off.

To turn on the device

3. Press and hold down the power key

4. Wait a moment for the device to start.



If a forced restart procedure doesn't succeed, you should try the 2-minute restart

procedure.

To force a 2-minute restart

1. Press and hold down both the volume up key and the power key

seconds, ignoring any vibrations.

2. Release the keys. The device turns off automatically.

3. Charge the device until a charging icon appears on the screen.

4. Turn on your Xperia™ device.



Use the Xperia™ Companion computer application to perform a software repair to reset

your device. Note that all data is deleted from the internal storage of your device when

you perform a software repair. Content that you have saved on an external SD card,

such as photos, videos and music, is not deleted.

To back up your data using a computer

1. Make sure that

2. Connect your device to the computer using a USB Type-C™ cable.

3. Computer: Open the Xperia™ Companion software if it is not automatically

launched. After a few moments, the computer detects your device.

4. Make sure that the USB connection mode on your Xperia™ device is set to

Transfer files.

5. Select Backup on the

instructions.

To repair the device software using Xperia™ Companion

Xperia™ Companion

until the device vibrates.

is installed on your PC or Mac

main screen and follow the on-screen

for 120