Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports Eye Care Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable...
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Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Center Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Center. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck Tightly fasten the connecting screw at as the direction shown in the figure.
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
Adjusting the Product Tilt and Height Caution ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -30.0° (±3.0°) ~ 30.0° (±3.0°) • Grasp the left and right sides of the monitor and adjust the swivel. •...
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount with your anti-theft locking device for details.
Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. This LED is power status indicator. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality.
Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode Volume Switch USB Source Features Eye Saver Mode Off ―...
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Ports Port Description Connect to an audio output device such as headphones. ― The functions available may vary depending on the product model. The color and shape of parts may differ • Connect to a USB device. from what is shown. Specifications are subject to change without notice to improve quality. Refer to the •...
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
Connecting to headphones or earphones Connecting the Product to a PC as a USB HUB Connecting the Power Use the product as a hub to connect the PC to a variety of devices or networks. ― With some PCs, network connection through LAN may not be supported. ―...
Connecting to Camera (Supported model: Setting Windows Hello S34C65*V) ‒ This feature is only supported on a Windows device. ‒ The displayed menus may differ, depending on the connected device. To use the camera and microphone on the monitor, press at the top of the monitor.
Tidying Up the Connected Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode...
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Description Picture Mode mode When the external input is connected through HDMI/DP/USB Type-C and PC/AV Mode is set to AV, Picture Mode has eleven automatic picture settings (Dynamic, Standard, Eco, Movie, Game Standard, FPS, RTS, RPG, Sports, Original and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Eco, Movie, Game Standard, FPS, RTS, RPG, Sports,...
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Description Brightness You can adjust the general brightness of the picture. (Range: 0~50) A higher value will make the picture appear brighter. ― This menu is not available when Eye Saver Mode is enabled. Contrast Adjust the contrast between the objects and background. (Range: 0~50) A higher value will increase the contrast to make the object appear clearer.
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Description Color Tone Select a color tone that best suits your viewing needs. ― This menu is not available when Eye Saver Mode is enabled. ― This menu is not available when PIP/PBP Mode is enabled. White Balance Adjust the color temperature of the picture so that white objects appear brighter. ―...
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Description Color Space Color Space Configure color space settings to refine the spectrum of colors on your screen. Color Gamut Choose a color gamut. Color Define the color range that can be displayed on your screen. Adjust the red saturation level. ―...
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Description Dynamic Brightness Automatically adjust the Brightness to provide the best possible screen contrast under the current conditions. ― This menu is not available when Eye Saver Mode is enabled. ― This menu is not available when PIP/PBP Mode is enabled. Black Level Optimize HDMI picture brightness and contrast by adjusting the black level of the video signal.
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Description Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. ― This menu is not available when PIP/PBP Mode is enabled. mode • Auto Wide mode • 16:9 21:9 Screen Fit ― The function may not be supported depending on the ports provided with the product. ―...
Eye Care Description Adaptive Picture Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. Minimum Brightness Set the minimum brightness for the monitor screen. This function only works if its value is lower than the value set in the Picture menu's Backlight...
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Description Sound Source Set which screen you want to hear the sound for. In PIP mode • In PBP mode • Switch USB Switch the USB source while in the PIP/PBP mode. Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode •...
OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use.
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Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
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Description Input Port Ver. Select an HDMI version. ― The supportable device and resolution may differ depending on its version. ― When the version is changed, the screen may blink. ― If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth limitation of the HDMI 1.4 protocol. ―...
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Description Accessibility Configures the accessibility options. • SeeColors Mode: Allows users with color blindness to experience rich colors. Enable this feature to customize colors to suit your viewing conditions, to experience richer colors on the screen. ― Some menus are not available when SeeColors Mode is in use.
Software Update Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the port on the monitor.
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www.samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
Check the following. Customer Service Center Caution ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product.
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Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen color is inconsistent. Check that the power cable is connected properly. Change the Color settings.
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Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
Refer to the label at the back of the product as the standard voltage • The specifications are subject to change without notice to improve quality. can vary in different countries. • For detailed device specifications, visit the Samsung website. Signal connectors HDMI, DisplayPort, USB Type-C • Open Source License Notice...
Standard Signal Mode Table Model Name S34C65*U / S34C65*V Synchronization Horizontal Frequency 30 ~ 151 kHz Vertical Frequency 48 ~ 100 Hz Resolution Optimum Resolution 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 60 Hz (HDMI 2.0, DisplayPort, USB Type-C) Maximum Resolution 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 100 Hz (HDMI 2.0, DisplayPort, USB Type-C)
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Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution DP IN / USB (kHz) (Hz) (MHz) (H/V) HDMI IN Type-C IN VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000...
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
― If you encounter any issues when using the function, contact the Samsung Service Center. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.