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LG DB365 Series Owner's Manual

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OWNER'S MANUAL
DISHWASHER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
DB475*** / DB365***
MFL71916167
Rev.00_050323
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG DB365 Series

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH DB475*** / DB365*** www.lg.com MFL71916167 Rev.00_050323 Copyright © 2023 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Before Using .....................27 Control Panel ....................31 Wash Cycles ......................32 Options and Extra Functions ................33 Programme Table ....................36 Information for Energy Test (EN60436) ............42 Loading the Dishwasher .................45 Adding Cleaning Agents..................50 Refilling......................51 Useful Tips......................51 SMART FUNCTIONS LG ThinQ Application ..................53 Smart Diagnosis ....................55...
  • Page 3 MAINTENANCE Cleaning and Caring ..................57 TROUBLESHOOTING Before Calling for Service................61...

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 5 • Do not modify the power cord provided with the appliance. Please contact the LG Customer information centre to advise of its incompatibility. • This appliance should only be transported by two or more people holding the appliance securely.
  • Page 6 • Connect the ground wire to the green ground connector in the terminal box. Operation • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
  • Page 7 • In case of flood, disconnect the power plug and contact the LG Electronics Customer Information Centre. • Under certain conditions, hydrogen gas may be produced in a hot- water system that has not been used for two weeks or more.
  • Page 8 SAFETY INSTRUCTIONS • Do not operate the appliance unless all enclosure panels are properly in place. • Use only detergents or wetting agents recommended for use in a appliance and keep them out of the reach of children. • Do not wash and dry articles that have been soaked in explosive substances such as gasoline, solvents, solvent-based detergent.

  • Page 9: Caution

    SAFETY INSTRUCTIONS • The door should not be left in the open position since this could present a tripping hazard. Maintenance • Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.
  • Page 10 SAFETY INSTRUCTIONS Operation • Turn off the water tap and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations. • Do not place objects on the top of the appliance. •...

  • Page 11: Caring For The Environment

    • You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling.

  • Page 12: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Interior View Top Wash Impeller Control Panel Upper Spray Arm Levelling Feet Lower Spray Arm Status Indicator Light Salt Container Cap Power Cord Filtration System...
  • Page 13 1600 - 1800 W Information on LED Lighting If the LED lighting is not working Please contact the LG Electronics customer This product contains the light source of energy information centre. Do not attempt removal of the efficiency class G.

  • Page 14: Preparing Cabinet Opening

    INSTALLATION Preparing Cabinet Opening • Install the appliance on a flat and stable area. Do not place any objects in-between the floor and base or leg off the appliance. Choosing the Proper Location NOTE • This installation must be conducted by qualified service personnel to ensure it has been installed correctly.
  • Page 15 INSTALLATION • (Case A) Mounting the sliding panel (which NOTE means front panel slides up as the door is opened.) • You can adjust the width dimensions of the wood - Height: 720 - 780 mm panel to match the cabinet width. - Weight : 2.5 - 11 kg Attaching the Strip to the Appliance Side Cabinet...

  • Page 16: Levelling The Appliance

    INSTALLATION by steam or condensation when the door is • Condensation may occur on the underside or opened. along the front edge of the counter top when the room temperature is low. • Install the moisture barrier tape to the underside of counter top to protect the counter top from condensation when the appliance opened.
  • Page 17 INSTALLATION In order to assemble as mounting the fixed panel, • If the appliance rocks when pushing the top the sliding links must be disassembled. Remove plate of the appliance diagonally, adjust the feet the sliding links by loosening the 2 screws on each again.

  • Page 18: Securing Door Panel To Dishwasher

    INSTALLATION • Turn the centre screw clockwise to raise the rear Check the opening of door and repeat if of the tub and counterclockwise to lower it. necessary until the door opens and closes properly. Securing Door Panel to Dishwasher NOTE Adjusting Appliance Height •...
  • Page 19 INSTALLATION Draw a line between the marks and trim off the Use the door adjustment screws (Φ 4 x 34 mm) top of the template at the line. provided to adjust the door spring tension at Cut out the squares marked on the midline of the bottom of the dishwasher.
  • Page 20 INSTALLATION Preparing Door Panel Use a 2 mm diameter drill bit to drill 10 mm deep pilot holes at the 12 points marked on the template. Mark a centre line lengthwise down the back of the door panel. 10 mm Ø...
  • Page 21 INSTALLATION door panel using the provided bracket screws Attach a handle to the front of the door panel (Φ 4 x 14 mm). before mounting the panel on the dishwasher. Make sure to countersink the screws so the panel slides smoothly. (Case B) Mounting the fixed panel Remove the template, and attach the upper and middle panel brackets (provided) to the...

  • Page 22: Securing Dishwasher To Cabinet Opening

    INSTALLATION Securing Dishwasher to Attach the door panel to the dishwasher door on the sides using the provided wood screws Cabinet Opening (Φ 4 x 14 mm). Securing Dishwasher to Cabinet Framework Remove the 2 plastic caps from the mounting bracket access holes.

  • Page 23: Installing The Drain Hose

    INSTALLATION Attaching a Custom Kick Plate sand edges to avoid damaging the drain or inlet hose. Attach a custom kick plate. If needed, use a saw to cut a notch in the top of the custom kick plate to provide clearance for the door panel when opening the door.

  • Page 24: Preparing Water And Electrical Connections

    INSTALLATION • Standpipe diameter is at least 40 mm. • Do not twist or kink the water supply hose when connecting it to the tap. • This appliance may be fed with either hot or cold water. If the water connection can not be maintained below 65ºC, the appliance must be connected to cold water.

  • Page 25: Final Installation Check

    INSTALLATION Installation Check Error Codes • The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Error • Repairs to the appliance must only be carried out Possible Cause and Solution Code by qualified service personnel.

  • Page 26: Operation Operation Overview

    OPERATION OPERATION Operation Overview Load the dishes in the rack. • Make certain that no dishes or utensils are in Using the Appliance the path of the spray arms. • Do not place one dish on top of another. Press the Power button. •...

  • Page 27: Before Using

    OPERATION Set the softening system level of the appliance NOTE according to the water hardness level. • Never use liquid dishwashing detergent in the appliance. Method 2 • It is not recommended to rinse the dishes You can check water hardness by using the test manually before operating the dishwasher strip included in the product.
  • Page 28 OPERATION Water Hardness Table Water Hardness Softeni Ratio mmol/l mg/l ng level °d °e °f Range (Ca+Mg) (Ca) <4 <5 <7 <0.7 <29 Soft 4 - 7 5 - 9 7 - 13 0.7 - 1.3 29 - 50 1:24 7 - 14 9 - 17.5 13 - 25...
  • Page 29 OPERATION as any spilled salt inside the appliance may cause Remove the lower rack and remove the cap of rust or damage to the appliance if the left the salt dispenser located on the left side of the unwashed. filters. Before using the appliance for the first time, it is necessary to pour 1 kg of dishwasher salt and 1 litre of water at the same time if...
  • Page 30 OPERATION while filling, or air bubbles may result in poor Press Delay Start to change the rinse aid drying results. dispenser setting. Each press of the button changes the setting one step from L0(off) to L4. Once the desired rinse aid dispenser setting is selected, press Start to save.

  • Page 31: Control Panel

    OPERATION Control Panel Control Panel Features For Steam Models Power • Press Power button to turn power on and off. • After the cycle is complete, the power automatically turns off for purposes of safety and economy. • If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety.

  • Page 32: Wash Cycles

    OPERATION • To activate or deactivate the button sounds, press and hold Dual Zone and Energy Saver simultaneously for 3 seconds. The error alert sound cannot be turned off. Cancel • The drain pump activates and the cycle cancels. Once the appliance finishes draining, the power turns off.

  • Page 33: Options And Extra Functions

    OPERATION limescale, and other dirt. Add citric acid or another lower spray arm. Place heavily soiled dishes like cleaning agent for more effective results. plates and bowls in the lower rack and lightly soiled dishes like cups and small plates in the upper rack •...
  • Page 34 OPERATION Delay Start dishwasher. The program is fully complete when the display shows "End". The door opening time This feature delays the start of a selected cycle. varies depending on the program selected. Each time the Delay Start button is pressed, the •...
  • Page 35 OPERATION • Turn the power on, and then press and hold the High Temp button for 3 seconds until shows on the display. - The default setting is on . When shows on the display, the white LED stays on for 90 seconds after the cycle has finished.

  • Page 36: Programme Table

    OPERATION Programme Table Programme Guide On DB475TXS Models Wash Rinse Program Soil Level Pre-wash Main wash Rinse Heating rinse Auto All levels (65 - 70 ℃) (62 ℃) (70 ℃) Intensive Heavy (75 ℃) (62 ℃) (70 ℃) Delicate Light (55 ℃) (62 ℃) (70 ℃)
  • Page 37 OPERATION NOTE • Running time may vary according to the water temperature, ambient temperature, water pressure and voltage. • Information that the values given for programmes other than the eco programme are indicative only. • When the Auto Open Dry feature is activated, the heating rinse temperature may vary. On DB365TXS Models Wash Rinse...
  • Page 38 OPERATION *2 Auto Open Dry feature is off. NOTE • Running time may vary according to the water temperature, ambient temperature, water pressure and voltage. • Information that the values given for programmes other than the eco programme are indicative only. •...
  • Page 39 OPERATION Regulation for Europe(On DB475TXS Models) Energy Consumption Programme Water Consumption Duration (min) (kWh) Auto 12.9 0.91 - 0.97 Intensive 23.1 1.60 Delicate 16.5 1.07 0.54 Refresh 10.0 0.76 Turbo 18.5 0.84 Express 0.58 Rinse 0.01 Machine Clean 0.78 *1 Auto Open Dry feature is on. NOTE •...
  • Page 40 OPERATION Regulation for Europe(On DB365TXS Models) Energy Consumption Programme Water Consumption Duration (min) (kWh) Auto 12.9 0.91 - 0.97 Intensive 23.1 1.60 Delicate 16.5 1.07 0.65 Refresh 10.0 0.76 Turbo 18.5 0.84 Express 0.58 Rinse 0.01 Machine Clean 0.78 *1 Auto Open Dry feature is on. NOTE •...
  • Page 41 OPERATION Available Options NOTE • The Energy Saver option is not available with the High Temp. or Extra Dry option. • The Delay Start option can be selected for every washing programme in this table. For Steam Models Programm Energy Dual Zone Half Load Steam...

  • Page 42: Information For Energy Test (En60436)

    OPERATION Information for Energy Loading the Dishes Test (EN60436) DB475TXS model Appliance loaded in accordance with standard • Correct loading is done in accordance with the specifications. images provided in this chapter. • Incorrect loading may result in lower drying or NOTE cleaning performance.
  • Page 43 OPERATION Upper Rack Lower Rack Glasses(Milk) Dinner plates(Egg) *1 There are 5 glasses stained with milk. Melamine Dessert Plates(Egg) *2 Milk Glass for EN60704-2-3: 2020 Dessert Bowls(Oat flake) Saucers(Black tea) Soup plates(Oat flake) Mugs(Black tea) Oval Platter(Meat) Cups(Black tea) Small Pot(Spinach + Margarine) Glass bowl(Meat) Oven Pot(Meat) Dessert Plates(Spinach)
  • Page 44 OPERATION Cutlery Rack Upper Rack Glasses(Milk) Tea Spoons(No soiling) Dessert Spoons(No soiling) *1 There are 7 glasses stained with milk. Serving Fork(No soiling) *2 Milk Glass for EN60704-2-3: 2020 Forks(Egg) Saucers(Black tea) Gravy Ladle(No soiling) Mugs(Black tea) Serving Spoons(No soiling) Cups(Black tea) Soup Spoons(Oat flake) Dessert bowl(Oat flake)

  • Page 45: Loading The Dishwasher

    OPERATION Lower Rack • Plastic items will not dry well, compared to other items. • Make sure that all items do not touch each other. Items not Suitable for Dishwashers The combination of high water temperature and dishwasher detergents may damage certain items. Do not wash the following items.
  • Page 46 OPERATION Loading the Upper Rack To make it easier to load larger dishes, the front row of tines can be folded down. Daily Use Load The upper rack is suitable for delicate items such as, small plates, long cutlery, cups, glasses and appliance safe plastic items.
  • Page 47 OPERATION • The rack on the left pops free at the back. CAUTION The rack on the right pops free at the front. • The spray arms must not be blocked by items that are too tall or hang through the baskets. Test for free movement by manually rotating the spray arms.
  • Page 48 OPERATION Possible plate size according to the There are three available positions for adjusting the height of the upper rack to create more space. upper rack position Plate Size (mm) Upper Upper Rack Rack Lower with without Position Rack Cutlery Cutlery Rack Rack...
  • Page 49 OPERATION Height Adjustable Tray • When the upper rack is in the lower position, push in the upper rack first, and the lower rack later. The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery •...

  • Page 50: Adding Cleaning Agents

    OPERATION Adding Cleaning Agents If a prewash is desired, fill the recessed prewash compartment area on the lid with Adding Detergent to the detergent. Dispenser • Remove the label on the dispenser prior to running the appliance for the first time. •...

  • Page 51: Refilling

    OPERATION Checking the Rinse Aid • To avoid damaging the appliance, do not pull up on the dispenser to close the appliance door. When the rinse aid refill icon illuminates lit, it means the rinse aid is almost empty. If necessary, refill the rinse aid chamber.
  • Page 52 OPERATION Unloading the Dishwasher • Before unload the dishes, check if the dishes cooled down to hand-warm condition. • Empty the lower rack first and then the upper one. It will avoid water dripping from the upper rack onto the dishes below. WARNING •...

  • Page 53: Smart Functions

    When the cycle is complete or the appliance has problems, you have the option of receiving push Run the LG ThinQ application and sign in with notifications on a smartphone. The notifications your existing account or create an LG account are triggered even if the LG ThinQ application is to sign in.
  • Page 54 Internet service provider or refer to your Run the LG ThinQ application. wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, Select and touch the Dishwasher in the malfunctions, or errors caused by network application.

  • Page 55: Smart Diagnosis

    LG ThinQ application. http://www.lg.com/global/support/cedoc/cedoc# • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Open Source Software Notice...
  • Page 56 Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.
  • Page 57 MAINTENANCE MAINTENANCE To maintain performance and prevent problems, Food residue may be stuck in the narrow gaps check the outside and inside of the appliance, inside the appliance after completion of washing. including filters and spray arms regularly. Wipe off all food residue. WARNING •...
  • Page 58 MAINTENANCE white vinegar into shallow bowl and place in upper Clean the filters with a soft brush under rack. Run Auto cycle. Do not use detergent. When running water. Reassemble the filters before the cycle is finished, restart. reinstalling them. CAUTION •...
  • Page 59 MAINTENANCE Cleaning the Upper Spray Arm NOTE • When assembling, rotate it firmly until it clicks. Pull the upper rack forward. Make sure that the water jet holes are not blocked by food particles. When cleaning is necessary, remove the upper spray arm by turning the nut on the bottom of the spray arm 1/8 turn counterclockwise and pulling down.
  • Page 60 MAINTENANCE After cleaning the upper spray arm, press it up Refit the filter and gasket and make sure that it into place. Turn the nut 1/8 turn clockwise to is sitting correctly. make sure that the nut locks back into place. Refit and secure the water supply hose in reverse order.
  • Page 61 The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If this appliance does not function properly or does not function at all, check the following before you call LG Electronics service centre. Symptoms Possible Cause &...
  • Page 62 TROUBLESHOOTING Symptoms Possible Cause & Solution Motor trouble • Call for service if the same problem occurs again. Vario motor trouble • Call for service if the same problem occurs again. Operation Symptoms Possible Cause & Solution Noise Some level of noise is normal during operation. •...
  • Page 63 TROUBLESHOOTING Symptoms Possible Cause & Solution Water remains in sump Water may remain if the power supply was lost before normal end of the after completion of course or was manually disconnected. cycle. • Re-start the course. Sprays arms do not Holes of spray arms are blocked by food particles.
  • Page 64 TROUBLESHOOTING Symptoms Possible Cause & Solution Yellow or brown film Coffee or tea stains on inside surfaces of • Eliminate the stain by using a stain removal product. appliance Yellow water remains When initially using the appliance, Yellow water may generate in the inside the dishwasher.
  • Page 65 TROUBLESHOOTING Symptoms Possible Cause & Solution Odour There is food in the bottom of the unit or in the filter. • Clean the filter and the interior according to the MAINTENANCE section of the owner’s manual. Unwashed dishes are left in the unit for a long time. •...
  • Page 66 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 67 Memo...

This manual is also suitable for:

Db475 seriesDb475txsDb365txs

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