Table of Contents
Advertisement
Troubleshooting
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
a
Remove, and then insert the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light. Extended exposure to light may
cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit or imaging kit.
Doing so may affect the quality of future print jobs.
b
Print the document.
Is the printer printing blank or white pages?
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Yes
No
Contact
customer
The problem is
support.
solved.
118
- Quick Links:
- Scanning
Hide quick links:
Advertisement
Table of Contents
