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About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.
– Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...
Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
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• Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
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When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) P3 Tower Hardware Maintenance Manual...
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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
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PRECAUCIÓN: Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
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DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
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• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
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Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes: Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. P3 Tower Hardware Maintenance Manual...
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Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
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Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
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PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
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• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
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PELIGRO Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
– If it has been working, what changes were made prior to its failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...
Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations: •...
POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
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Message/Symptom FRU/Action Blank screen except for flashing cursor. 1. System Board 2. Primary Hard Disk Drive 3. Hard Disk Drive Cable Incorrect memory size during POST 1. Run the Memory tests. 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1.
Note: Depending on the computer model, the recovery process will take two to three minutes. 8. Disconnect all power cords from electrical outlets. 9. Move the jumper back to the standard position. 10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.
Configure RAID in UEFI mode This section provides instructions on how to configure RAID in UEFI mode. Create RAID volumes in UEFI mode Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created.
4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 42. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
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• Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
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Tool name Specific Product scope Tool type Screw driver: Torx Head T15 T15, for Chassis outside ThinkSation Common tool Screw driver: Torx Head T20 T20, Shank length greater than ThinkSation Common tool 6 inches, for heatsink and CPU Screw driver: Torx Head T30 T30, Shank length greater than ThinkSation Common tool...
Tool name Specific Product scope Tool type Heat gun Special tool Brown brush 25 mm to 35 mm wide Special tool Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air gaps.
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Number Description Self-service CRU Optional-service CRU Left side cover 125-watt heat-sink-and-fan assembly* 65-watt heat-sink-and-fan assembly* Side fan with bracket* P3 Tower Hardware Maintenance Manual...
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M.2 solid-state drive bracket, heat sink, and thermal pad* M.2 solid-state drive* Wi-fi card cover* Wi-fi card* Chassis rubber feet For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup P3 Tower Hardware Maintenance Manual...
System board PS/2 keyboard and mouse connector 8-pin power connector Microprocessor socket Microprocessor fan connector Memory slot (DIMM1) Memory slot (DIMM2) Memory slot (DIMM3) Memory slot (DIMM4) Power button connector Internal speaker connector Auxiliary fan connector 1 (front fan) ThinkCentre LED connector 10-pin power connector SATA power connectors Clear CMOS (Complementary Metal Oxide...
Expand your computer You can enhance your computer capacity and performance by adding various devices according to the following rules: * for selected models Location Rules Your computer has a flex bay for installing one of the following devices: • Secondary storage drive cage •...
Location Rules You can install a supported media card into the SD-card slot. 3. SD-card slot Your computer has two M.2 solid-state drive slots for installing M.2 solid-state 4. M.2 solid-state drive slots drives. Your computer has up to three primary storage drive cages for installing the following storage drives: •...
Removal steps Step Screw (quantity) Torque #6-32 × 7.5 mm, Nickel coated (2) 5.0 ± 0.5 in-lb Note: If a locking device is available, use it to lock the computer after installing the left side cover. Side fan with bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Removal procedure Primary storage drive Note: Before removing an old storage drive, safely eject the old storage drive from the operating system first. For more information, see the operating system help system. Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive.
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Removal steps of 3.5-inch storage drive Chapter 7 Hardware removal and installation...
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Removal steps of 2.5-inch storage drive and storage drive converter P3 Tower Hardware Maintenance Manual...
Step Screw (quantity) Torque 5.0 ± 0.5 in-lb #6-32 × 5 mm, Nickel coated (4) Secondary storage drive cage Note: Before removing an old storage drive, safely eject the old storage drive from the operating system first. For more information, see the operating system help system. Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Removal step Secondary storage drive Note: Before removing an old storage drive, safely eject the old storage drive from the operating system first. For more information, see the operating system help system. Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive.
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Removal steps of 3.5-inch storage drive Removal steps of 2.5-inch storage drive and storage drive converter Chapter 7 Hardware removal and installation...
Step Screw (quantity) Torque 5.0 ± 0.5 in-lb #6-32 × 5 mm, Nickel coated (4) Storage drive in the front-access storage enclosure Notes: • Some computer models might not be shipped with a front-access storage enclosure. In this case, there will be a dummy bezel on the front bezel.
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• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement. • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. •...
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Removal steps of the 3.5-inch storage drive P3 Tower Hardware Maintenance Manual...
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Removal steps of the 2.5-inch storage drive and storage drive converter Chapter 7 Hardware removal and installation...
Front-access storage enclosure Notes: • Some computer models might not be shipped with a front-access storage enclosure. In this case, there will be a dummy bezel on the front bezel. • Before removing an old storage drive, safely eject the old storage drive from the operating system first. For more information, see the operating system help system.
Removal step Front fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove these parts in order: • “Left side cover” on page 54 • “Side fan with bracket” on page 55 2.
Front bezel Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Left side cover” on page 54 • “Side fan with bracket” on page 55 •...
Front-access storage enclosure dummy bezel Note: Some computer models might not be shipped with a front-access storage enclosure. In this case, remove the dummy bezel for front-access storage enclosure first. Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: •...
Removal steps Card reader Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Left side cover” on page 54 • “Secondary storage drive cage” on page 59 •...
Removal steps Step Screw (quantity) Torque #6-32 × 5 mm, Nickel coated (1) 5.0 ± 0.5 in-lb M3 × 5 mm, Zn coated (2) 5.0 ± 0.5 in-lb PCI-Express card bracket Note: Some computer models might not be shipped with PCI-Express card. In this case, the PCI-Express card bracket in the following illustration is removable.
Removal steps PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the “Left side cover” on page 54. Notes: • Do not attempt to install any PCI-Express cards other than discrete graphics card to PCI-Express card slot •...
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Removal steps • Type 1 Note: The PCIe card retainer is only available on some graphics cards. Step Screw (quantity) Torque 3.0 ± 0.5 in-lb #6-32 × 7.5 mm, Nickel coated (1) Chapter 7 Hardware removal and installation...
Step Screw (quantity) Torque M3 × 5 mm, Zn coated (2) 5.0 ± 0.5 in-lb Flexible I/O port card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the “Left side cover” on page 54. Removal steps •...
Step Screw (quantity) Torque M3 × 3.2 mm, Nickel coated (3) 5.0 ± 0.5 in-lb Chassis beam Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: •...
Replacement procedure Rear fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the “Left side cover” on page 54. 2. Disconnect the rear fan cable from the rear fan connector on the system board. Chapter 7 Hardware removal and installation...
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Replacement procedure Note: The rear fan is attached to the chassis by four rubber mounts. Stretch the tips of the rubber mounts and gently pull the rear fan assembly out of the chassis. Note: Align the rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes.
Cover presence switch Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove “Left side cover” on page 54. 2. Disconnect the cover presence switch cable from the system board. Removal steps Torque Step...
Removal steps Step Screw (quantity) Torque #6-32 × 5 mm, Nickel coated (1) 5.0 ± 0.5 in-lb Wi-Fi antenna cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the “Left side cover” on page 54. P3 Tower Hardware Maintenance Manual...
Removal steps M.2 solid-state drive and heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
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Replacement procedure of the M.2 solid-state drive in an M.2 solid-state drive PCIe adapter 1. Remove the “Left side cover” on page 54. 2. Locate and remove the M.2 solid-state drive PCIe adapter from the PCIe card slot. See “PCI-Express card”...
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Chapter 7 Hardware removal and installation...
M.2 solid-state drive bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order, if any: • “Left side cover” on page 54 • “M.2 solid-state drive and heat sink” on page 81 Removal steps Memory module Prerequisite...
Replacement procedure Note: During the installation, ensure that you align the memory module to the slot and press down on both ends until the latches are fully engaged with a click. E-lock Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Chassis rubber foot Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Removal steps Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
1. Remove these parts in order, if any: • “Left side cover” on page 54 • “Side fan with bracket” on page 55 2. Disconnect the power supply assembly cables from the system board. Removal steps Step Screw (quantity) Torque 5.0 ±...
Removal steps Step Screw (quantity) Torque M2 x 3 mm, Zn coated (1) 1.5 ± 0.2 lb/in Note: During installation, ensure that you connect the gray cable to the connector labeled AUX on the card, and the black cable to the connector labeled MAIN. Front Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
Removal steps Rear Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove these parts in order if any: • “Left side cover” on page 54 • “Wi-fi antenna cover” on page 80 •...
Replacement procedure Primary storage drive cage Note: Before removing an old storage drive, safely eject the old storage drive from the operating system first. For more information, see the operating system help system. Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive.
Removal step Step Screw (quantity) Torque #6-32 × 5 mm, Nickel coated (4) 5.0 ± 0.5 in-lb Heat-sink-and-fan assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
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• Partially loosen screw , fully loosen screw , and then fully loosen screw • Partially loosen screw , fully loosen screw , and then fully loosen screw Notes: • Carefully loosen the four screws to avoid any possible damage to the system board. The four screws cannot be removed from the heat-sink-and-fan assembly.
Torque Step Screw (quantity) M3 × L7 mm, flat-head (4) 1.5 ± 0.2 in-lb Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink and CPU might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Removal steps System board Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink and CPU might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Notes: •...
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• “Storage drive in the front-access storage enclosure” on page 62 • “Front-access storage enclosure” on page 66 • “Front fan” on page 67 • “Front bezel” on page 68 • “Card reader” on page 70 • “PCI-Express card bracket” on page 71 •...
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Step Screw (quantity) Torque M3 × 5 mm, Zn coated (9) 5.0 ± 0.5 in-lb Notes: • The failing system board must be returned with a CPU socket cover to protect the pins during shipping and handling. CPU socket cover installation procedure 1.
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Removal step Chapter 7 Hardware removal and installation...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.