Epson Aculaser CX28DN Series User Manual
Epson Aculaser CX28DN Series User Manual

Epson Aculaser CX28DN Series User Manual

Large workgroup all-in-one
Hide thumbs Also See for Aculaser CX28DN Series:
Table of Contents

Advertisement

Quick Links

User's Guide
NPD3982-00 EN

Advertisement

Table of Contents
loading

Summary of Contents for Epson Aculaser CX28DN Series

  • Page 1 User’s Guide NPD3982-00 EN...
  • Page 2: Copyright Notice

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by pur-...
  • Page 3: Software License Agreement

    Software and Documentation as described above. 10. In no event will Epson or its licensor be liable to you for any consequential, incidental INDI- RECT, PUNITIVE or special damages, including any lost profits or lost saving, even if Epson has been advised of the possibility of such damages, or for any claim by any third party.
  • Page 4 11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.
  • Page 5: Legal Restrictions On Copying

    Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying.
  • Page 6: For Eu Member States Only

    For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate dis- posal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal.
  • Page 7: Table Of Contents

    Contents 1 Introduction ... 1 Getting Acquainted with Your Machine 2 Space Requirements Part Names Front View 4 Rear View 6 Front View with Options 6 Software CD-ROM Printer Drivers (PostScript Drivers) 7 Printer Drivers (PCL Drivers) 7 Printer Drivers (PPD Files) 7 Scanner Drivers 8 Documentation 8 System Requirements...
  • Page 8 Main Screen (Scan Mode) 17 Print Screen 21 Checking the Machine Status and Settings 22 TONER REMAINING REPORT/STATUS Menu TOTAL PRINT 23 SUPPLY STATUS 23 TX RESULT 24 REPORT 24 Configuration Menu Overview 25 UTILITY Menu MACHINE SETTING Menu 27 PAPER SETUP Menu 31 ADMIN.
  • Page 9 Loading Envelopes 103 Loading Label Sheets/Letterheads/Postcards/Thick Stock/Glossy Media and Transparencies 105 Tray 2 Loading Plain Paper 107 Tray 3 (Optional Lower Feeder Unit) Loading Plain Paper 110 About Duplex Printing 113 How do I autoduplex? Output Tray 115 Media Storage 116 Original Media 117 Specifications Documents that can be placed on the original glass 117...
  • Page 10 7 Using the Copier ... 137 Making Basic Copies 138 Basic Copy Operation Specifying the Copy Quality Setting Selecting the Document Type 139 Specifying the Copy Density 140 Specifying the Zoom Ratio Selecting a Preset Zoom Ratio 140 Specifying a Custom Zoom Ratio 140 Selecting the Media Tray Making Advanced Copies 142 Setting 2in1/4in1 Copying...
  • Page 11: Introduction 212

    Deleting a Specified Destination Address 168 Registering/Editing Addresses Registering in the Favorite List 169 Deleting From the Favorite List 169 Registering Address Destinations (Direct Input) 170 Registering Address Destinations (LDAP Search) 171 Editing/Deleting Address Destinations 173 Registering Group Destinations 174 Editing/Deleting Group Destinations 175 Selecting the Data Format Selecting the Scan Quality Setting...
  • Page 12 Media Misfeed Messages and Clearing Procedures Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller 218 Clearing a Media Misfeed in Tray 2 221 Clearing a Media Misfeed in Tray 3 224 Clearing a Media Misfeed from the ADF 227 Clearing a Media Misfeed from the Duplex 229 Clearing a Media Misfeed from the Fuser Unit 230 Clearing a Media Misfeed from the Switchback...
  • Page 13: Introduction

    1Introduction...
  • Page 14: Getting Acquainted With Your Machine

    Getting Acquainted with Your Machine Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 100 mm (3.9") 326 mm 1355 mm (53.3") 290 mm (11.4") 539 mm (21.2") Front View 590 mm (23.2") (12.8") 1016 mm (40.0") Side View...
  • Page 15 326 mm 111 mm (12.8") 590 mm (28.2") (4.4") 100 mm (3.9") 1016 mm (40.0") Side View with Options The option appears shaded in the above illustrations. Getting Acquainted with Your Machine...
  • Page 16: Part Names

    Part Names The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them. Front View 1—Control panel 2—Automatic Document Feeder (ADF) 2-a: ADF feed cover 2-b: Document guide 2-c: Document feed tray 2-d: Document output tray 2-e: Document stopper...
  • Page 17 11—Fuser unit 12—Right door 13—Transfer roller 14—Transfer belt unit 15—Imaging unit(s) 16—Laser lens cleaning tool 17—Front cover 18—Waste toner bottle 19—Toner cartridge(s) 20—Ozone filter Getting Acquainted with Your Machine...
  • Page 18: Rear View

    Rear View 1—Power switch 2—Power connection 3—10Base-T/100Base-TX/ 1000Base-T Ethernet Inter- face port 4—USB port 5—Rear cover 6—USB HOST port Front View with Options 1—Lower feeder unit (Tray 3) Getting Acquainted with Your Machine...
  • Page 19: Software Cd-Rom

    Software CD-ROM Printer Drivers (PostScript Drivers) Drivers Windows Vista/XP/Server 2003/ 2000 Windows Vista/XP/Server 2003 for 64bit A specific PPD file has been prepared for applications (such as Page Maker and Corel Draw) that require that a PPD file be specified when printing.
  • Page 20: Scanner Drivers

    Scanner Drivers Drivers TWAIN Driver for Windows Vista/XP/ Server 2003/2000 TWAIN Driver for Macintosh OS X 10.2.8 or later WIA Driver for Windows Vista/XP WIA Driver for Windows Vista/XP for 64bit For details of the Windows drivers, refer to the Setup Guide on the software CD-ROM.
  • Page 21 Documentation Reference Guide Safety Information Guide Getting Acquainted with Your Machine Use/Benefit This manual provides details on installing the Macintosh and Linux drivers and on specifying settings for the network. This guide provides details on operat- ing conditions and precautions. Be sure to read this information before using the machine.
  • Page 22: System Requirements

    System Requirements Personal computer – Pentium II: 400MHz or higher – PowerPC G3 or later (G4 or later is recommended) – Macintosh equipped with an Intel processor Operating System – Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Busi- ness/Enterprise, Windows Vista Home Basic/Home Premium/ Ulti- mate/Business/Enterprise x64 Edition, Windows XP Home Edition/ Professional (Service Pack 2 or later), Windows XP Professional x64 Edition, Windows Server 2008 Standard/Enterprise, Windows Server...
  • Page 23: Control Panel And Configuration Menu

    2Control Panel and Configuration Menu...
  • Page 24: About The Control Panel

    About the Control Panel Control Panel Indicators and Keys No. Name Message win- +/, keys */) keys Select key Error indicator Back key Keypad Addressbook Function Displays settings, menus, and messages. Moves up and down through menus, options, or choices. Moves left and right through menus, options, or choices.
  • Page 25 No. Name Scan key/LED Copy key/LED Start (B&W) key Starts monochrome copying or scanning. Start indicator Start (Color) key Starts color copying or scanning. Stop/Reset key Returns the settings to their defaults and stops func- About the Control Panel Function Enters Scan mode.
  • Page 26: Display Indications

    Display Indications Main Screen (Copy Mode) No. Indication Copy settings Status Copy density Number of copies Description Allows the current settings to be checked and the various settings to be changed. For details, refer to “Copy settings” on page 15. Depending on the situation, the machine status or an error message may appear.
  • Page 27 Copy settings No. Indication Media tray Zoom ratio Copy quality About the Control Panel Press +/, Press +/, Press +/, Description Indicates the media tray that is selected. For details on selecting the media tray, refer to “Selecting the Media Tray” on page 141. Indicates the zoom ratio that is specified.
  • Page 28 No. Indication Collated (Sort) copying 2in1/4in1 copy- Double-sided/ single-sided copying Copy function UTILITY REPORT/STA- PS/PCL PRINT MEMORY PRINT Description Indicates whether or not collated (Sort) copying is selected. For details on selecting collated (Sort) copying, refer to “Setting Collated (Sort) Copying” on page 149.
  • Page 29: Main Screen (Scan Mode)

    Main Screen (Scan Mode) No. Indication Scan settings Status Available mem- About the Control Panel Description Allows the current settings to be checked and the various settings to be changed. For details, refer to “Scan settings” on page 18. Depending on the situation, the machine status or an error message may appear.
  • Page 30 Scan settings No. Indication Data format Scan quality Press +/, Press +/, Press +/, Description Indicates the data format that is selected. For details on selecting the data format, refer to “Selecting the Data Format” on page 176. Indicates the scan quality that is selected. For details on selecting the scan quality, refer to “Selecting the Scan Quality Setting”...
  • Page 31 No. Indication Scan data desti- nation Single-sided/ double-sided scanning Scan size Scan color SUBJECT CANCEL RESERV. About the Control Panel Description Indicates the specified destination for the scan data. For details on specifying the destination of the data, refer to “Specifying the Data Location” on page 159 and “Specifying the Destination Address (Scan to E-mail/FTP/SMB)”...
  • Page 32 No. Indication UTILITY REPORT/STA- Description Select this menu item to change the various machine settings. For details, refer to “UTILITY Menu” on page 25. This menu item does not appear if an e-mail address, FTP address or SMB address was specified as the destination.
  • Page 33: Print Screen

    Print Screen When a print job is received, section of the main screen. To display the print screen (as shown below), press the * key while To cancel printing, press the Stop/Reset key when the print screen appears. Press the Select key to select No.
  • Page 34: Toner Remaining

    Checking the Machine Status and Settings TONER REMAINING With the main screen displayed, press the * key to display the TONER REMAINING screen. From this screen, a general estimate of the amount of toner remaining in the toner cartridges can be viewed. To return to the main screen, press the Back key.
  • Page 35: Total Print

    TOTAL PRINT The total number of pages for each of the following can be checked. TOTAL PRINT MONO COPY COLOR COPY MONO PRINT COLOR PRINT TOTAL SCAN SUPPLY STATUS The remaining amount of toner in the toner cartridges and the remaining ser- vice life of the imaging units can be displayed as a percentage.
  • Page 36: Tx Result

    TX RESULT The transmission history of Scan To E-mail, Scan To SMB, and Scan To FTP can be displayed. For details, refer to “Specifying the Destination Address (Scan to E-mail/FTP/ SMB)” on page 161. REPORT The machine settings, lists and reports related to scanning can be printed. TX RESULT REPORT FAVORITE LIST ADDRESS LIST...
  • Page 37: Utility Menu

    Configuration Menu Overview To display the settings menu for this machine, select screen, and then press the Select key. From the UTILITY menu, settings for the various machine functions can be changed. In addition, Copy mode settings can be specified for PS/PCL printing and memory direct printing.
  • Page 38 This menu item appears when DIRECT is set to SCAN SETTING DIRECT PRINT ADMIN MANAGEMENT/CAMERA ENABLE Configuration Menu Overview...
  • Page 39: Machine Setting Menu

    MACHINE SETTING Menu MACHINE SETTING Configuration Menu Overview AUTO PANEL RESET PREHEAT MODE ENERGY SAVE MODE LCD CONTRAST KEY SPEED LANGUAGE LAMP OFF TIME LAMP WARMUP TIME TONER EMPTY TONER NEAR EMPTY I-UNIT NEAR EMPTY TIME TO START INTERVAL...
  • Page 40 Manufacturer’s default settings appear in bold. AUTO PANEL RESET PREHEAT MODE ENERGY SAVE MODE LCD CONTRAST AUTO CONTINUE CALIBRATION 30sec Setting 3min 4min Specify the length of time until all settings that have not been programmed, such as the num- ber of copies, are cleared and return to their default settings when no operation is performed.
  • Page 41 TIME TO SPEED START INTERVAL LANGUAGE LAMP OFF TIME Configuration Menu Overview 0.1sec 0.3sec Setting 1.0sec 1.5sec 2.5sec 3.0sec Specify the length of time until the cursor begins to move continuously when a key is held down. 0.1sec 0.3sec Setting 1.0sec 1.5sec 2.5sec...
  • Page 42 LAMP WARMUP TIME TONER EMPTY TONER NEAR EMPTY I-UNIT NEAR EMPTY AUTO CONTINUE CALIBRATION AUTO Setting Specify the warm-up time for the lamp of the scanner unit. AUTO is selected, the length of time to recover from Energy Save mode when the machine is turned on is adjusted according to the room temperature.
  • Page 43: Paper Setup Menu

    PAPER SETUP Menu PAPER SETUP TRAY1 PAPER TRAY2 PAPER Configuration Menu Overview...
  • Page 44 Manufacturer’s default settings appear in bold. TRAY1 PAPER PLAIN PAPER Media type THICK PAPER2 LABELS GLOSSY2 Paper size When a setting other than POSTCARD LEGAL LETTER STATEMENT G LEGAL ENVELOPE When MONARCH POSTCARD When J-POSTCARD 100x148 CARD 148x200 Select the type and size of the media loaded into Tray CUSTOM 1.
  • Page 45 TRAY2 PAPER Configuration Menu Overview Paper size STATEMENT Select the size of the media loaded into Tray 2. If CUSTOM is selected as the paper size, specify settings LENGTH WIDTH LENGTH The Setting range for The default setting is WIDTH The Setting range for The default setting is Only plain paper can be loaded into Tray 2.
  • Page 46: Admin. Management Menu

    ADMIN. MANAGEMENT Menu The ADMIN. MANAGEMENT menu is accessible only by the adminis- trator. To display the settings for this menu, select MENT , use the keypad to type in the 6-digit administrator access code (default: 000000), and then press the Select key. ADMIN.
  • Page 47 Configuration Menu Overview BONJOUR DYNAMIC DNS DISABLE/ENABLE RAW PORT BIDIRECTIONAL SNMP WSD PRINT IPSEC IP ADDR. ACCESS PER. FILTER ACCESS REFUSE DISABLE/ENABLE IPv6 AUTO SETTING...
  • Page 48 NETWARE APPLETALK SPEED/ DUPLEX IEEE802.1X E-MAIL SETTING SMTP SENDER NAME E-MAIL ADDRESS DEFAULT SUBJECT SMTP SERVER ADDR. SMTP PORT NO. Configuration Menu Overview LINK LOCAL GLOBAL ADDRESS GATEWAY ADDRESS...
  • Page 49 Configuration Menu Overview SMTP TIMEOUT TEXT INSERT POP BEFORE SMTP SMTP AUTH. LDAP SETTING DISABLE/ENABLE LDAP SERVER ADDR. DISABLE/ENABLE POP3 SERVER ADDR. POP3 PORT NO. POP3 TIMEOUT POP3 ACCOUNT POP3 PASSWORD DISABLE/ENABLE SMTP USER NAME SMTP PASSWORD...
  • Page 50 LDAP PORT NO. SSL SETTING SEARCH BASE ATTRIBUTE SEARCH METHOD LDAP TIMEOUT MAX.SEARCH RESULTS AUTHENTICATION LDAP ACCOUNT LDAP PASSWORD DOMAIN NAME CAMERA DIRECT USER SETTING COUNTRY SETTING Configuration Menu Overview...
  • Page 51 This menu item appears when WORK SETTING/TCP/IP This menu item appears when SETTING/IPv6/DISABLE/ENABLE This menu item appears when SETTING/POP BEFORE SMTP/DISABLE/ENABLE ENABLE This menu item appears when SETTING/SMTP AUTH./DISABLE/ENABLE This menu item appears when SETTING/DISABLE/ENABLE Configuration Menu Overview DATE&TIME DATE FORMAT PRESET ZOOM SUPPLIES TRANSFER BELT...
  • Page 52 Manufacturer’s default settings appear in bold. ADMINISTRATOR NO. NETWORK TCP/IP SETTING IP ADDR. SET- TING DHCP BOOTP ARP/PING Specify the new administrator access code. DISABLE Setting Select the setting for connecting to this machine through a network. AUTO Setting Set the address of this printer on the network.
  • Page 53 HTTP BONJOUR DYNAMIC DNS PORT SNMP WSD PRINT IPSEC Configuration Menu Overview DISABLE Setting Select whether or not to enable HTTP. DISABLE Setting Select whether or not to enable the FTP server. DISABLE Setting Select whether or not to enable SMB. DISABLE Setting Select whether or not to enable Bonjour.
  • Page 54 ADDR. FILTER IPv6 NETWARE APPLETALK SPEED/DUPLEX ACCESS DISABLE Setting PER. Specify access permissions for IP address filtering. ACCESS DISABLE Setting REFUSE Specify access blocking for IP address filtering. DIS- DISABLE Setting ABLE/ Select whether or not to enable IPv6. ENABLE AUTO YES/NO Setting...
  • Page 55 Specify the subject (up to 20 characters) of the E-mail message used for network scanning. The default setting is “from EPSON AL-CX28”. Specify the IP address or host name (up to 64 characters) for the SMTP server.
  • Page 56 BEFORE SMTP SMTP AUTH. DIS- DISABLE Setting ABLE/ Select whether or not to enable POP ENABLE Before SMTP. ENABLE is selected, specify the time (between 0 and 60 seconds). The default setting is POP3 Specify the host name or IP address for SERVER the POP3 server used for authentication with POP Before SMTP.
  • Page 57 LDAP DISABLE/ENABLE SETTING LDAP SERVER ADDR. LDAP PORT NO. SSL SETTING SEARCH BASE ATTRIBUTE SEARCH METHOD LDAP TIMEOUT MAX.SEARCH RESULTS AUTHENTICATION LDAP ACCOUNT Configuration Menu Overview DISABLE Setting Select whether or not to enable the LDAP function. Specify the address (up to 64 charac- ters) of the LDAP server.
  • Page 58 LDAP PASSWORD DOMAIN NAME CAMERA DIRECT USER COUNTRY SET- SETTING TING Specify the password (up to 32 charac- ters) used to connect to the LDAP server. Specify the domain name (up to 64 characters) used to connect to the LDAP server. DISABLE Setting ARGENTINA...
  • Page 59 DATE&TIME DATE FORMAT PRESET ZOOM SUP- TRANSFER BELT PLIES REPLACE FUSER UNIT TRANSFER ROLLER Configuration Menu Overview TIME Setting : 00:00-23:59 00:00 (Default: DATE : ’00/01/01-’99/12/31 09/01/01 (Default: ’ ZONE GMT+12:00-GMT-12:00 (in 30-minute intervals) GMT+00:00 (Default: Use the keypad to specify the current date, time and time zone.
  • Page 60: Copy Setting Menu

    COPY SETTING Menu COPY SETTING Manufacturer’s default settings appear in bold. PAPER PRIOR- QUALITY PRI- ORITY PAPER PRIORITY QUALITY PRIORITY DENSITY PRIORITY DENSITY LEVEL OUTPUT PRIORITY 4IN1 COPY ORDER DUPLEX COPY TRAY1 TRAY2 Setting Specify the paper tray that is normally used. If an optional lower feeder unit is not installed, TRAY3 does not appear.
  • Page 61 DENSITY PRI- ORITY DEN- AUTO SITY LEVEL MANUAL OUTPUT PRIOR- 4IN1 COPY ORDER DUPLEX COPY Configuration Menu Overview AUTO MANUAL Setting Select the density that is normally used. Setting (LIGHT) Adjust the density of the background color. Setting (LIGHT) Specify the default copy density. NON-SORT Setting Select whether or not to sort copies by sets.
  • Page 62: Address Register Menu

    ADDRESS REGISTER Menu ADDRESS REGISTER FAVORITE ADDRESS GROUP FAVORITE ADDRESS GROUP Register frequently used e-mail addresses in the favorite list. Instead of being entered manually, e-mail addresses can simply be recalled to ensure that destination information is registered correctly. A maximum of 20 destinations can be registered in the favorite list.
  • Page 63: Reporting Menu

    REPORTING Menu REPORTING Manufacturer's default settings appear in bold. TX RESULT REPORT SCAN SETTING Menu SCAN SETTING Configuration Menu Overview TX RESULT REPORT ON(ERROR) Setting Select whether the report showing the result of a trans- mission is printed automatically after the transmission is finished.
  • Page 64 Manufacturer’s default settings appear in bold. RESOLUTION IMAGE FORMAT CODING METHOD 150×150dpi Setting 600×600dpi Select the default scanning resolution for scan to E-mail operations. When using the ADF to scan in color or 300×300dpi grayscale, selected, even if the resolution was set to 600×600dpi TIFF Setting...
  • Page 65: Direct Print Menu

    FILE SIZE QUALITY PRI- ORITY DENSITY LEVEL DIRECT PRINT Menu This menu item appears when CAMERA DIRECT DIRECT PRINT Manufacturer's default settings appear in bold. IMAGE Setting QUALITY Select the image quality used with camera direct printing. Configuration Menu Overview NO SPLIT Setting Select whether or not to limit the size for scan data...
  • Page 66 PAPER TRAY1 SIZE PAPER TRAY2 PAPER N-UP Setting LAYOUT Select the number of images that will be printed on a single page with camera direct printing. PLAIN PAPER / THICK PAPER / Media type THICK PAPER2 / LABELS / POST- CARD / GLOSSY / GLOSSY2 Paper When a setting other than...
  • Page 67: Proof/Print Menu

    PS/PCL PRINT Menu To display the PS/PCL PRINT menu, select screen (Copy mode), and then press the Select key. From this menu, jobs stored on the machine's hard disk (optional) can be printed or deleted, and various PS/PCL printing settings can be changed. The PS/PCL PRINT menu is structured as shown below.
  • Page 68 If no jobs have been stored on the hard disk, the message appears when PRINT DELETE PROOF/PRINT MENU is selected. Follow the procedure described below to print the selected job. 1. If a password has been specified for the selected job, type in the password, and then press the Select key.
  • Page 69: Paper Menu

    PAPER MENU PAPER MENU PS/PCL PRINT Menu ANY TRAY SET- TRAY1 PAPER TING TRAY2 PAPER TRAY3 PAPER TRAY CHAINING TRAY MAPPING TRAY MAPPING MD. LOGICAL TRAY0 LOGICAL TRAY9 DUPLEX COPIES COLLATE TRAY1 ANY SIZE TRAY1 ANY TYPE TRAY2 ANY SIZE TRAY2 ANY TYPE TRAY3 ANY TYPE •...
  • Page 70 This menu item appears only if an optional lower feeder unit is installed. This menu item appears only if an optional hard disk drive is installed. Manufacturer's default settings appear in bold. ANY TRAY TRAY1 SETTING PAPER TRAY2 PAPER TRAY3 PAPER TRAY CHAINING TRAY1...
  • Page 71 TRAY TRAY MAPPING MAPPING LOGICAL TRAY DUPLEX COPIES COLLATE PS/PCL PRINT Menu ON / OFF Setting Select whether or not the Tray Mapping function is used. PHYSICAL TRAY1 / Setting PHYSICAL TRAY2 / PHYSICAL TRAY3 Select the tray that is used for printing when a print job is received from another manufacturer's printer driver.
  • Page 72: Quality Menu

    QUALITY MENU QUALITY COLOR MODE MENU BRIGHTNESS HALFTONE EDGE ENHANCEMENT EDGE STRENGTH ECONOMY PRINT PCL SETTING IMAGE PRINTING TEXT PRINTING GRFX. PRINTING IMAGE PRINTING TEXT PRINTING GRFX. PRINTING CONTRAST IMAGE RGB SOURCE PRINTING PS/PCL PRINT Menu...
  • Page 73 PS SETTING PS/PCL PRINT Menu RGB INTENT RGB GRAY TEXT RGB SOURCE PRINTING RGB INTENT RGB GRAY GRFX. RGB SOURCE PRINTING RGB INTENT RGB GRAY IMAGE RGB SOURCE PRINTING RGB INTENT RGB GRAY DESTINA- TION PROF TEXT RGB SOURCE PRINTING...
  • Page 74 CALIBRATION RGB INTENT RGB GRAY DESTINA- TION PROF GRFX. RGB SOURCE PRINTING RGB INTENT RGB GRAY DESTINA- TION PROF SIMULATION SIMULATION PROF SIM. INTENT CMYK GRAY TONE CALI- BRATION CMYK DEN- CYAN SITY PS/PCL PRINT Menu HIGHLIGHT MIDDLE...
  • Page 75 COLOR SEPA- RATION PS/PCL PRINT Menu SHADOW MAGENTA HIGHLIGHT MIDDLE SHADOW YELLOW HIGHLIGHT MIDDLE SHADOW BLACK HIGHLIGHT MIDDLE SHADOW...
  • Page 76 Manufacturer's default settings appear in bold. COLOR Setting MODE and white. BRIGHT- Setting NESS The brightness of the printed image can be adjusted. HALFTONE IMAGE PRINTING COLOR/GRAYSCALE COLOR is selected, the pages are printed in full color. GRAYSCALE is selected, the pages are printed in black +15%/+10%/+5%/0%/-5%/-10%/ -15% Setting...
  • Page 77 TEXT PRINTING GRFX. PRINTING EDGE IMAGE ENHANCE- PRINTING MENT PS/PCL PRINT Menu LINE ART/DETAIL/ Setting SMOOTH Select how halftones in text are reproduced. LINE ART is selected, halftones are reproduced with high precision. DETAIL is selected, halftones are reproduced with detail. SMOOTH is selected, halftones are reproduced with smoothness.
  • Page 78 TEXT PRINTING GRFX. PRINTING EDGE Setting STRENGTH Select the desired amount that edges are emphasized. average amount. Setting Select whether text edges are emphasized. is selected, the edges are empha- sized. is selected, the edges are not emphasized. Setting Select whether graphic edges are emphasized.
  • Page 79: Image Printing

    ECONOMY Setting PRINT Select whether to print graphics with a reduced density by reducing the amount of toner that is used. printing. when printing. CONTRAST SETTING IMAGE PRINTING PS/PCL PRINT Menu ON/OFF is selected, the amount of toner used is reduced when is selected, the amount of toner used is not reduced is selected, the edges are not emphasized, even IMAGE PRINTING...
  • Page 80 TEXT PRINTING COMPOSITE Setting GRAY BLACK/BLACK AND GRAY/ BLACK ONLY Specify how black and grays are reproduced in RGB image data. COMPOSITE BLACK selected, black is reproduced using the CMYK colors. BLACK AND GRAY selected, black and gray are reproduced using black only. BLACK ONLY black is reproduced using only black.
  • Page 81 GRFX. PRINTING PS/PCL PRINT Menu VIVID/ Setting INTENT PHOTOGRAPHIC Specify the characteristic applied when converting RGB text data to CMYK data. VIVID is selected, a vivid output is produced. PHOTOGRAPHIC selected, a brighter output is produced. COMPOSITE Setting GRAY BLACK/BLACK AND GRAY/ BLACK ONLY Specify how black and grays...
  • Page 82 VIVID/ Setting INTENT PHOTOGRAPHIC Specify the characteristic applied when converting RGB graphics data to CMYK data. VIVID is selected, a vivid output is produced. PHOTOGRAPHIC selected, a brighter output is produced. COMPOSITE Setting GRAY BLACK/BLACK AND GRAY/ BLACK ONLY Specify how black and grays are reproduced in RGB graphics data.
  • Page 83 IMAGE SETTINGS PRINTING PS/PCL PRINT Menu DEVICE COLOR/ Setting SOURCE sRGB/ AppleRGB/ AdobeRGB1998/ ColorMatchRGB/ BlueAdjustRGB Specify the color space for RGB image data. DEVICE COLOR selected, no color space is specified. RGB source profiles downloaded with the Web-based EpsonNet config are available as RGB SOURCE.
  • Page 84 COMPOSITE Setting GRAY BLACK/BLACK AND GRAY/ BLACK ONLY Specify how black and grays are reproduced in RGB image data. COMPOSITE BLACK selected, black is reproduced using the CMYK colors. BLACK AND GRAY selected, black and gray are reproduced using black only. BLACK ONLY black is reproduced using only black.
  • Page 85 TEXT PRINTING PS/PCL PRINT Menu DEVICE COLOR/ Setting SOURCE sRGB/ AppleRGB/ AdobeRGB1998/ ColorMatchRGB/ BlueAdjustRGB Specify the color space for RGB text data. DEVICE COLOR selected, no color space is specified. RGB source profiles downloaded with the Web-based EpsonNet config are available as RGB SOURCE.
  • Page 86 COMPOSITE Setting GRAY BLACK/BLACK AND GRAY/ BLACK ONLY Specify how black and grays are reproduced in RGB text data. COMPOSITE BLACK selected, black is reproduced using the CMYK colors. BLACK AND GRAY selected, black and gray are reproduced using black only. BLACK ONLY black is reproduced using only black.
  • Page 87 GRFX. PRINTING PS/PCL PRINT Menu DEVICE COLOR/ Setting SOURCE sRGB/ AppleRGB/ AdobeRGB1998/ ColorMatchRGB/ BlueAdjustRGB Specify the color space for RGB graphics data. DEVICE COLOR selected, no color space is specified. RGB source profiles downloaded with the Web-based EpsonNet config are available as RGB SOURCE.
  • Page 88 COMPOSITE Setting GRAY BLACK/BLACK AND GRAY/ BLACK ONLY Specify how black and grays are reproduced in RGB graphics data. COMPOSITE BLACK selected, black is reproduced using the CMYK colors. BLACK AND GRAY selected, black and gray are reproduced using black only. BLACK ONLY black is reproduced using only black.
  • Page 89 SIMULATION PS/PCL PRINT Menu SIMU- NONE/SWOP/ Setting LATION Euroscale/ PROF CommercialPre ss/TOYO/DIC Specify the simulation profile. NONE is selected, no simulation profile is specified. Simulation profiles downloaded with the Web-based EpsonNet config are available as SIMULATION PROF. SIM. RELATIVE Setting INTENT COLOR/ ABSOLUTE...
  • Page 90 CALIBRA- TONE TION CALIBRATION CMYK COMPOSITE Setting GRAY BLACK/BLACK AND GRAY/ BLACK ONLY Specify how black and grays are reproduced using the four CMYK colors. COMPOSITE BLACK selected, black is reproduced using the CMYK colors. BLACK AND GRAY selected, black and gray are reproduced using black only.
  • Page 91 CMYK DENSITY COLOR Setting SEPARA- TION contents of a color page is separated into the color pages for yellow, magenta, cyan and black, and each is printed with black gradations as individual pages. The printing order is yellow, magenta, cyan, then black. normal color separation is performed.
  • Page 92: Sys Default Menu

    SYS DEFAULT MENU SYS DEFAULT EMULATION MENU PAPER DEF. EMULA- TION POSTSCRIPT WAIT TIME- PS ERROR PAGE PS PROTOCOL CR/LF MAP- PING LINES PER PAGE FONT SOURCE DEFAULT PAPER SIZE PAPER CUSTOM SIZE PAPER TYPE PS/PCL PRINT Menu FONT NUMBER PITCH SIZE (POINT SIZE)
  • Page 93 GRAYSCALE PAGE STARTUP OPTIONS HOLD JOB TIMEOUT HDD FORMAT This menu item appears only if an optional hard disk drive is installed. PS/PCL PRINT Menu DO STARTUP PAGE USER AREA ONLY...
  • Page 94 Manufacturer's default settings appear in bold. EMULA- DEF. TION EMULA- TION POST- SCRIPT AUTO/POSTSCRIPT/PCL Setting Specify the machine emulation language. AUTO is selected, the machine automatically selects the machine emulation language from the data stream. WAIT Setting TIME Specify the time until an error is determined to be a PostScript error.
  • Page 95 PS/PCL PRINT Menu CR/LF CR=CR LF=LF/CR=CRLF Setting MAP- LF=LF/CR=CR PING LF=LFCR/CR=CRLF LF=LFCR Select the definitions of the CR/LF codes in the PCL language. LINES Setting Specify the number of lines per page in the PAGE PCL language. FONT FONT Setting SOURCE NUMBER Specify the default font in the...
  • Page 96 PAPER DEFAULT PAPER PAPER LETTER/LEGAL/EXECU- Setting SIZE TIVE/A4/A5/A6/ B5(JIS)/B6(JIS)/GOVT LETTER/STATEMENT/ FOLIO/SP FOLIO/UK QUARTO/FOOLSCAP/GOVT LEGAL/16K/PHOTO 4×6/ KAI 16/KAI 32/ENV C6/ ENV DL/ENV MONARCH/ ENV CHOU#3/ENV CHOU#4/B5(ISO)/ENV #10/JPOST 100x148/ JPOST-D 148x200/CUS- Select the size of media that is normally used. Depending on the setting selected UTILITY / ADMIN.
  • Page 97 GRAY- Setting SCALE Specify the operation to be performed for black-and-white PAGE pages in a job specified for color printing. AUTO ing to the first page of the job. GRAYSCALE PRINT automatically performed depending on each page. COLOR PRINT for a black-and-white page. STARTUP OPTIONS START-...
  • Page 98: Memory Print Menu

    MEMORY PRINT Menu To display the MEMORY PRINT menu, select screen (Copy mode), and then press the Select key. From this menu, mem- ory direct printing operations can be performed, and various memory direct printing settings can be specified. The MEMORY PRINT menu is structured as shown below. This menu item appears only if an optional hard disk drive is installed.
  • Page 99 LIST Select the file that you wish to output, and then press the Select key. FILES If the file to be printed is in a folder, select the folder, and then press the Select key. PAPER SELECT SIMPLEX/ DUPLEX MEMORY PRINT Menu LETTER/LEGAL/EXECUTIVE/A4/ Setting A5/A6/B5(JIS)/B6(JIS)/GOVT...
  • Page 100 LIST COPY QUANTITY FILES COPY FINISHIN TYPE Setting Select the type of files to be displayed. FILES 9999 Setting Specify the number of copies to be printed (between 9999 NON-SORT/SORT Setting Select whether to collate the copies. NON-SORT is selected, collated printing is not performed.
  • Page 101: Media Handling

    3Media Handling...
  • Page 102: Specifications

    Print Media Specifications Media Media Size Inch 8.2 x 11.7 B5 (JIS) 7.2 x 10.1 5.9 x 8.3 7.2 x 5.0 10.1 x 4.1 Legal 8.5 x 14.0 Letter 8.5 x 11.0 Statement 5.5 x 8.5 Executive 7.25 x 10.5 184.2 x 266.7 1/2/3 Folio 8.25 x 13.0 210.0 x 330.0 1 Letter Plus...
  • Page 103: Types

    Types Before purchasing a large quantity of special media, do a trial print with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. Plain Paper (Recycled Paper) Capacity Tray 1...
  • Page 104: Thick Stock

    Designed specifically for inkjet printers (such as superfine paper, glossy film, and postcards) Already been printed on by another printer or copier Dusty Wet (or damp) Keep media between 15% and 85% relative humidity. Toner does not adhere well to moist or wet media. Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled...
  • Page 105: Envelope

    Driver Thick Stock 1 Media Type Thick Stock 2 Weight 91 to 210 g/m² (25 to 55.9 lb bond) Duplexing Not supported DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause media misfeed- ing) Envelope Print on the front (address) side only.
  • Page 106: Label

    DO NOT use envelopes that have Sticky flaps Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for seal- Transparent windows Too rough of a surface Material that will melt, vaporize, offset, discolor, or emit dangerous fumes Been presealed Label A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet:...
  • Page 107: Letterhead

    Labels may stick to the fuser, causing them to peel off and media misfeeds to occur. Are precut or perforated Shiny backed paper Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.
  • Page 108: Transparency

    Orientation Face down Driver Postcard Media Type Weight 60 to 163 g/m Duplexing Not supported Use postcards that are Approved for laser printing DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored If the postcard is warped, press on the warped area before putting it in the tray.
  • Page 109: Glossy Media

    You can print continuously with transparencies. However, this could affect the media feed, depending on the media quality, static buildup, and printing envi- ronment. Try printing your data on a sheet of plain paper first to check placement. If you have problems feeding 20 sheets, try loading only 1–10 sheets at a time.
  • Page 110 Driver Glossy 1 Media Type Glossy 2 Duplexing Not supported DO NOT use glossy media that is Mixed with any other media in the trays (as this will cause media misfeed- ing) Specified for inkjet printers only Print Media...
  • Page 111: Guaranteed Imageable (Printable) Area

    Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific image- able area, the maximum area on which the machine can print clearly and with- out distortion.
  • Page 112: How Do I Load Media?

    Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approx- imately 100 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. Do not fan transparencies.
  • Page 113 Slide the media guides to pro- vide more space between them. Press down on the center of the paper-lifting plate until the left and right locking tabs (white) lock into place. Load the paper face down in the tray. Loading Media...
  • Page 114: Other Media

    Do not load so much paper that the top of the stack is higher than the maximum limit guide. Up to 100 sheets (80 g/m [22 lb]) of plain paper can be loaded into the tray at one time. Slide the media guides against the edges of the paper.
  • Page 115: Loading Envelopes

    Loading Envelopes Open Tray 1. Slide the media guides to pro- vide more space between them. Press down on the center of the paper-lifting plate until the left and right locking tabs (white) lock into place. Loading Media...
  • Page 116 Load the envelopes flap side up in the tray. Before loading enve- lopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed; other- wise the envelopes may become wrinkled or a media misfeed may occur.
  • Page 117: Loading Label Sheets/Letterheads/Postcards/Thick Stock/Glossy Media And Transparencies

    PAPER SETUP/TRAY1 PAPER Select then select the settings for the size and type of media that is loaded. See also “Specifications” on page 90. Loading Label Sheets/Letterheads/Postcards/Thick Stock/ Glossy Media and Transparencies Open Tray 1. Slide the media guides to pro- vide more space between them.
  • Page 118 Press down on the center of the paper-lifting plate until the left and right locking tabs (white) lock into place. Load the media face down in the tray. Up to 20 sheets can be loaded into the tray at one time. Slide the media guides against the edges of the media.
  • Page 119: Tray 2

    Tray 2 Only plain paper can be loaded in Tray 2. Loading Plain Paper Pull out Tray 2. Press down the media pressure plate to lock it into place. Loading Media...
  • Page 120 Slide the media guides to pro- vide more space between them. Load the paper face up in the tray. Do not load above the mark. Up to 250 sheets (80 g/m paper can be loaded into the tray at one time. [22 lb]) of plain Loading Media...
  • Page 121 Slide the media guides against the edges of the paper. Close Tray 2. PAPER SETUP/TRAY2 PAPER Select then select the settings for the size of paper that is loaded. See also “Specifications” on page 90. Loading Media UTILITY in the menu, and...
  • Page 122: Tray 3 (Optional Lower Feeder Unit)

    Tray 3 (Optional Lower Feeder Unit) Only plain paper can be loaded in Tray 3. Loading Plain Paper Pull out Tray 3. Press down the media pressure plate to lock it into place. Slide the media guides to pro- vide more space between them. Loading Media...
  • Page 123 Load the paper face up in the tray. Do not load above the mark. Up to 500 sheets (80 g/m paper can be loaded into the tray at one time. Slide the media guides against the edges of the paper. Loading Media [22 lb]) of plain...
  • Page 124 Close Tray 3. Loading Media...
  • Page 125: About Duplex Printing

    About Duplex Printing Duplex (double-sided) printing can be done with this printer, which has the duplex unit built in as a standard. If the paper has low opacity (high translu- cency), then the printed data from one side of the page will show through to the other side.
  • Page 126 In addition, if “Combination” has been set to “Booklet”, autoduplex printing is performed. The following Order settings are available when “Booklet” is selected. Load plain paper into the tray. From the printer driver, specify duplex (double-sided) printing (Layout tab in Windows). Click OK.
  • Page 127: Output Tray

    Output Tray All media is fed out facing down into the output tray on the left side of the machine. This tray has a capacity of approximately 250 sheets (A4/Letter) of 80 g/m paper. If the media is stacked too high in the output tray, your machine may experience media misfeeds, excessive media curl, or static buildup.
  • Page 128: Media Storage

    Media Storage Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper, place it in its original pack- aging and store in a cool, dark place on a level surface.
  • Page 129: Original Media

    Original Media Specifications Documents that can be placed on the original glass The following types of documents can be placed on the original glass. Document type Maximum document size Maximum weight Observe the following precautions when placing a document on the original glass.
  • Page 130 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes Original Media...
  • Page 131: Loading A Document To Be Copied

    Loading a Document to be Copied Placing a document on the original glass Lift to open the ADF cover. Position the document on the original glass. Align the document with the arrow on the left side toward the rear of the machine.
  • Page 132: Loading A Document Into The Adf

    Gently close the ADF cover. Loading a document into the ADF Put the document into the ADF document feed tray face up. Before loading a docu- ment into the ADF, check that no document pages remain on the original glass. Load the document pages so that the top of the document is toward...
  • Page 133: Using The Printer Driver

    4Using the Printer Driver...
  • Page 134: Selecting Printer Options/Defaults (For Windows)

    – (Windows Vista) From the Start menu, click Control Panel, then Hardware and Sound, and then click Printers to open the Printers directory. Right-click the EPSON CX28 P6 or EPSON CX28 PS printer icon, and then click Properties. – (Windows XP/Server 2003) From the Start menu, choose Printers and Faxes to display the Printers and Faxes directory.
  • Page 135 Select the General tab. Click Printing Preferences. Printing Preferences dialog box appears. Select the default settings for your machine, such as the default media format you use, in the appropriate tabs. Click Apply. Click OK to exit from the Printing Preferences dialog box. Click OK to exit from the Properties dialog box.
  • Page 136: Uninstalling The Printer Driver (For Windows)

    Close all applications. Choose the Uninstall Program as follows: – (Windows Vista/XP/Server 2003) From the Start menu, choose All programs, SEIKO EPSON, AL-CX28, and then Uninstall Printer Driver. – (Windows 2000) From the Start menu, choose Programs, SEIKO EPSON, AL-CX28, and then Uninstall Printer Driver.
  • Page 137: Displaying Printer Driver Settings (For Windows)

    Windows Vista From the Start menu, click Control Panel, then Hardware and Sound, and then click Printers to open the Printers directory. Right-click the EPSON CX28 P6, or EPSON CX28 PS printer icon, and then click Printing Preferences. Windows XP/Server 2003 From the Start menu, choose Printers and Faxes to display the Printers and Faxes directory.
  • Page 138: Printer Driver Settings

    Printer Driver Settings Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. Help Click to view the help.
  • Page 139: Advanced Tab (Postscript Printer Driver Only)

    Default Click the button to reset the settings to their defaults. When this button is clicked, the settings in the displayed dialog box are reset to their defaults. The settings on other tabs are not changed. Advanced Tab (PostScript Printer Driver Only) The Advanced Tab allows you to Select whether to enable or disable the settings for advanced printing functions (such as booklet printing)
  • Page 140: Layout Tab

    Do not use the following types of paper. - Paper that has been printed on with an inkjet printer - Paper that has been printed on with a monochrome/color laser printer/copier - Paper that has been printed on with any other printer Layout Tab The Layout Tab allows you to Print several pages of a document on the same page (N-up printing)
  • Page 141: Quality Tab

    Print a frame around watermarks Print transparent (shaded) watermarks Print the watermark on only the first page Print the watermark repeatedly throughout the all pages The settings in the “Overlay” function of the Watermark/Overlay tab allows you to Select the form to use Add or delete overlay files Create a form (PCL printer driver only) Specify that the document and form are printed overlapping (PCL printer...
  • Page 142: Other Tab

    Other Tab The Other Tab allows you to Select that Microsoft Excel sheets are not to be divided when printing Select that the white background of Microsoft PowerPoint data does not hide overlay files (PCL printer driver only) Send a notification by e-mail when printing is finished Prevent loss when printing fine lines (PCL printer driver only) Shows the version information for the printer driver Limitations on printer driver functions installed with...
  • Page 143: Camera Direct

    5Camera Direct...
  • Page 144: Camera Direct

    Camera Direct If a digital camera with PictBridge (1.0 or later) is connected to the machine through the USB HOST port, images stored on the digital camera can be printed directly from the machine. For details on using the digital camera, refer to your digital cameras manual.
  • Page 145: Memory Direct

    6Memory Direct...
  • Page 146: Memory Direct

    Memory Direct PDF, JPEG and TIFF files saved on USB memory devices can be printed by plugging the USB memory device into the machine. Memory direct can be used only if the optional hard disk drive is installed. In order to perform collated printing with memory direct, the optional hard disk drive must be installed.
  • Page 147 Press the Start-Color key or the Start-B&W key to begin printing. Do not unplug the USB memory device from the USB HOST port during memory direct printing. Memory Direct...
  • Page 148 Memory Direct...
  • Page 149: Using The Copier

    7Using the Copier...
  • Page 150: Basic Copy Operation

    Making Basic Copies This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies, such as specify- ing the zoom ratio and the copy density. Before making copies, check that the Copy key is lit up in green. If the key is not lit up in green, press the Copy key to enter Copy mode.
  • Page 151: Specifying The Copy Quality Setting

    Specify the desired copy settings. For details on specifying the copy mode and the copy density, refer to “Specifying the Copy Quality Setting” on page 139. For details on specifying the zoom ratio, refer to “Specifying the Zoom Ratio” on page 140. For details on selecting the media tray, refer to “Selecting the Media Tray”...
  • Page 152: Specifying The Copy Density

    Specifying the Copy Density In the main screen (Copy mode), press the + or , key to select the cur- rent copy quality setting, and then press the Select key. Press the + or , key to select Press the * or ) key to select the desired copy density, and then press the Select key.
  • Page 153: Selecting The Media Tray

    Each press of the A setting between 25% and 400% can be specified. Selecting the Media Tray If the optional lower feeder unit is not installed, the TRAY3 does not appear. In the main screen (Copy mode), press the + or , key to select the cur- rent media tray setting, and then press the Select key.
  • Page 154: Setting 2In1/4In1 Copying

    Making Advanced Copies This section contains descriptions on setting 2in1/4in1 copying, ID card copy- ing, repeat copying, poster copying, duplex (double-sided) copying and col- lated (Sort) copying. ID card copying, repeat copying or poster copying cannot be set at the same time that 2in1/4in1 copying, duplex (double-sided) copying or collated (Sort) copying is set.
  • Page 155: Setting A Copy Function

    Position the first page of the document on the original glass. For details on positioning the document on the original glass, refer to “Placing a document on the original glass” on page 119. To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key.
  • Page 156: Id Card Copying

    ID Card Copying With ID card copying, the back and front of a document, such as a certificate, are copied at full size on a single sheet of paper. front side The paper sizes that are available for ID card copying are A4, Let- ter and Legal.
  • Page 157: Repeat Copying

    To print only the front sides that were scanned first, press the Start-Color key or the Start-B&W key in step 5. Repeat Copying With repeat copying, small documents, such as memos, are tiled and printed on a single page. Position the document on the original glass. For details on positioning the document on the original glass, refer to “Placing a document on the original glass”...
  • Page 158: Poster Copying

    Poster Copying With poster copying, the length and width of the scanned document are each enlarged 200%, and printed on four pages. If the scanned image does not fit on the size of paper that is used, there may be margins on the sides of the image or the image may not fit in the paper.
  • Page 159: Setting Duplex (Double-Sided) Copying

    Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF With duplex (double-sided) copying, two single-sided document pages can be scanned with the ADF and printed onto a single sheet of paper. In the main screen (Copy mode), press the + or , key to select the cur- rent simplex/duplex (single-sided/double-sided) setting, and then press the Select key.
  • Page 160: Duplex (Double-Sided) Copying From The Original Glass

    Duplex (Double-Sided) Copying From the Original Glass Duplex (double-sided) copying can also be performed by placing the docu- ment on the original glass. Position the document on the original glass. For details on positioning the document on the orig- inal glass, refer to “Plac- ing a document on the original glass”...
  • Page 161: Duplex (Double-Sided) Document Copying

    Duplex (Double-Sided) Document Copying A duplex (double-sided) document can be scanned and printed as either a duplex (double-sided) copy or a simplex (single-sided) copy. Duplex (double-sided) document copying can only be performed from the ADF. In the main screen (Copy mode), press the + or , key to select the cur- rent simplex/duplex (single-sided/double-sided) setting, and then press the Select key.
  • Page 162 To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key. NEXT PAGE? When document page on the original glass, and then press the Select key. Repeat step 5 until all document pages have been scanned. After all document pages have been scanned, specify the desired number of copies using the keypad, and then press the Start-Color key or the Start-B&W key to begin printing.
  • Page 163: Using The Scanner

    8Using the Scanner...
  • Page 164: Basic Scanning Operation

    Scanning From a Computer Application Documents can be scanned from a computer connected to this machine with a USB cable or via a network. Scanning settings can be specified and the scanning operation can be performed from TWAIN- or WIA-compatible appli- cations.
  • Page 165: Windows Twain Driver Settings

    Windows TWAIN Driver Settings Load Specify a saved settings file (dat file) for scanning. Save Save the current settings as a settings file (dat file). Default Return all settings to their defaults. Help icon Click to display the Help. About icon Click to display the software version information.
  • Page 166 Image size Shows the data size of the scan image. Rotation Select the orientation of the image to be scanned. If the Rotate back side check box is selected, the back side of the image is rotated 180° and scanned. (Applies only if ADF (Duplex) is selected) Close Click to close the TWAIN driver window.
  • Page 167: Windows Wia Driver Settings

    Windows WIA Driver Settings Paper source Select the paper source. Color picture Select this setting when scanning in color. Grayscale picture Select this setting when scanning in grayscale. Black and white picture or text Select this setting when scanning in black and white. Custom Settings Select this setting when scanning with Adjust the quality of the scanned picture settings applied.
  • Page 168: Macintosh Twain Driver Settings

    Macintosh TWAIN Driver Settings Load Specify a saved settings file (dat file) for scanning. Save Save the current settings as a settings file (dat file). Default Return all settings to their defaults. Help icon Click to display the Help. About icon Click to display the software version information.
  • Page 169 Image size Shows the data size of the scan image. Rotation Select the orientation of the image to be scanned. If the Rotate back side check box is selected, the back side of the image is rotated 180° and scanned. (Applies only if ADF (Duplex) is selected) Close Click to close the TWAIN driver window.
  • Page 170: Scanning With The Machine

    Scanning With the Machine The machine keys can be used to make scans. This operation differs from scanning from a computer application since the destination of the scan data can also be specified. Before scanning, check that the Scan key is lit up in green. If the key is not lit up in green, press the Scan key to enter Scan mode.
  • Page 171: Specifying The Data Location

    Specify the desired scan settings. For details on specifying the destination of the data, refer to “Spec- ifying the Data Location” on page 159 and “Specifying the Destina- tion Address (Scan to E-mail/FTP/SMB)” on page 161. For details on selecting the data format, refer to “Selecting the Data Format”...
  • Page 172: Saving Data On A Usb Memory Device (Scan To Usb Memory)

    Saving Data on a USB Memory Device (Scan to USB Memory) Follow the procedure described below to save scan data to a USB memory device plugged into the USB HOST port of this machine. This machine is compatible with a USB memory device of 4 GB or less.
  • Page 173: Specifying The Destination Address (Scan To E-Mail/Ftp/Smb)

    Specifying the Destination Address (Scan to E-mail/FTP/ SMB) Scan data can be sent via the network to a specified address (e-mail address, FTP address or SMB address). The address can be typed in directly, or an address registered on the machine can be selected. To send scan data via the network, settings for E-MAIL SETTING be specified.
  • Page 174: Selecting From The Favorite List

    Selecting From the Favorite List From the address destinations and group destinations registered on this machine, register a maximum of 20 destinations in the favorite list for conve- nient access to frequently specified destinations. Follow the procedure described below to specify an address (e-mail address, FTP address or SMB address) from the favorite list as the recipient of the scan data.
  • Page 175: Selecting A Group Destination

    Press the Select key again. If an FTP address or an SMB address was selected, the destination address is specified. If an e-mail address was selected, press the + or , key to select , and then press the Select key. To add an additional e-mail address, select then specify the destination.
  • Page 176: Selecting From The Address Book

    Selecting From the Address Book The address destinations and group destinations registered on this machine are saved in the address book. Follow the procedure described below to specify an address (e-mail address, FTP address or SMB address) from the address book as the recipient of the scan data. This feature is available only if data has been registered in the address book.
  • Page 177: Searching An Ldap Server

    Use the keypad to type in the search keyword (maximum of 10 charac- ters), and then press the Select key. The search begins, and the search results appear after a while. If no data matches the search keyword, onds. For details on entering/editing text, refer to “Entering Text” on page 283.
  • Page 178 With the main screen (Scan mode) or played, press the AddressBook key four times so that appears. Press the + or , key to select Select key. Press the + or , key to select Select key. To search registered names, select addresses, select Use the keypad to type in the search keyword (maximum of 10 charac- ters), and then press the Select key.
  • Page 179: Specifying Multiple Destination Addresses

    Specifying Multiple Destination Addresses A destination address can be added if a destination e-mail address is speci- fied. If an FTP address or an SMB address was selected, multiple destina- tion addresses cannot be specified. In the main screen (Scan mode), press the + or , key to select the cur- rent data destination setting, and then press the Select key.
  • Page 180: Deleting A Specified Destination Address

    Press the + or , key to select Deleting a Specified Destination Address A specified destination address (e-mail address, FTP address or SMB address) can be deleted. Changes made with this procedure will not be applied to the original data (address destination, group destination, etc.). In the main screen (Scan mode), press the + or , key to select the cur- rent data destination setting, and then press the Select key.
  • Page 181: Registering In The Favorite List

    Registering in the Favorite List From the address destinations and group destinations registered on this machine, register a maximum of 20 destinations in the favorite list for conve- nient access to frequently specified destinations. Follow the procedure described below to register an address (e-mail address, FTP address or SMB address) on the favorite list.
  • Page 182: Registering Address Destinations (Direct Input)

    Press the + or , key to select the address to be deleted from the favorite list, and then press the Stop/Reset key. Press the + or , key to select The selected address is deleted. To delete another address, repeat the procedure from step 5. To finish deleting addresses, press the Back key.
  • Page 183: Registering Address Destinations (Ldap Search)

    A maximum of 64 characters can be entered. Registering Address Destinations (LDAP Search) E-mail addresses can be registered as address destinations by using infor- mation on the LDAP server. A maximum of 250 address destinations can be registered. To connect to an LDAP server, settings for specified.
  • Page 184 Text starting with the first character of the maximum 10 characters is searched for. Text will not be found if the search keyword is in the middle of a word. Press the + or , key to select the desired data, and then press the Select key.
  • Page 185: Editing/Deleting Address Destinations

    Editing/Deleting Address Destinations Information registered as an address destination can be edited or deleted. Machine key operations cannot be used to edit/delete an FTP address or SMB address registered as an address destination. These addresses can be edited/deleted with Web-based EpsonNet config. For details, refer to the Reference Guide on the software CD-ROM.
  • Page 186: Registering Group Destinations

    Registering Group Destinations An e-mail address can be registered with a group destination. A maximum of 20 group destinations can be registered. (A maximum of 50 e-mail addresses can be registered with one group.) The addresses that can be registered as group destinations are lim- ited to addresses registered as address destinations or as other group destinations.
  • Page 187: Editing/Deleting Group Destinations

    Editing/Deleting Group Destinations Information registered with a group destination can be edited or deleted. In the main screen (Scan mode), press the + or , key to select , and then press the Select key. Press the + or , key to select the Select key.
  • Page 188: Selecting The Data Format

    To finish deleting address destinations, press the + or , key to select FINISH , and then press the Select key. If the edited group destination is registered in the favorite list, a confir- mation message asking whether or not to keep the destination regis- tered as it is appears after the operation in step 12 is performed.
  • Page 189: Selecting The Scan Mode

    Color or GRAY resolution is automatically changed to scanning, even if Selecting the Scan Mode In the main screen (Scan mode), press the + or , key to select the cur- rent scan quality setting, and then press the Select key. Press the + or , key to select Press the + or , key to select Select key.
  • Page 190: Setting The Scan Size

    Setting the Scan Size The size of the scan data can be specified. The default setting is In the main screen (Scan mode), press the + or , key to select the cur- rent scan size setting, and then press the Select key. Press the + or , key to select the desired size, and then press the Select key.
  • Page 191 In the main screen (Scan mode), press the + or , key to select RESERV ., and then press the Select key. Press the + or , key to select the job to be deleted, and then press the Select key. To check the information for the selected job, press the ) key.
  • Page 192 Scanning With the Machine...
  • Page 193: Replacing Consumables

    9Replacing Consumables...
  • Page 194: About Toner Cartridges

    Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. Note If an error message ( out the configuration page, and then check the status of the other consumables. For details on the error messages, refer to “Error Messages” on page 255.
  • Page 195 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved Epson toner cartridges, as listed in the table below. You can find the toner cartridge part numbers on the consumables reorder label inside the front cover your machine.
  • Page 196: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. MACHINE SETTING/TONER EMPTY STOP , the message cates the color of the toner) appears when the toner cartridge is nearly empty. Follow the steps below to replace the toner cartridge.
  • Page 197 Lower the lever to release the lock. Grab the handle of the toner car- tridge to be replaced, and then pull out the cartridge. The following instructions show the procedure to replace the toner cartridge(Y). Note Dispose of the used toner cartridge according to your local regulations. Do not burn the toner cartridge.
  • Page 198 Shake the cartridge to distribute the toner. Make sure that the toner car- tridge is the same color as the machine compartment, and then insert the toner cartridge into the machine. Make sure that the toner car- tridge is securely installed, and then peel off the protective film.
  • Page 199 Raise the front lever to its origi- nal position. Pull the lever to the left to lock it in place. The front lever should be securely returned to its original position; other- wise, the front cover of the machine cannot be closed.
  • Page 200: Replacing An Imaging Unit

    Replacing an Imaging Unit When replacing an imaging unit, refer to the following table. For optimum print quality and performance, use only approved Epson imaging units, as listed in the table below. You can find the imaging unit part numbers on the consum- ables reorder label inside the front cover your machine.
  • Page 201 Open the machine’s front cover. Pull the front lever of the color toner cartridge indicated to the right. The replacement procedure for the imaging unit is the same for all colors (yellow: Y, magenta: M, cyan: C, and black: K). The following instructions show the procedure to replace the toner cartridge (K).
  • Page 202 Press down the area marked “Push” on the imaging unit to be replaced, and then slide the unit all the way out of the machine. The following instructions show the procedure to replace the imaging unit (K). Note Dispose of the used imaging unit according to your local regulations. Do not burn the imaging unit.
  • Page 203 Hold the imaging unit with both hands, and then shake it twice as shown in the illustration. Do not grab the bottom of the bag; otherwise, the imaging unit may be damaged, resulting in decreased print quality. Remove all packing tape from the imaging unit.
  • Page 204 Make sure that the new imaging unit to be installed is the same color as the machine compart- ment, and then install the imag- ing unit in the machine. Raise the front lever to its origi- nal position. Pull the lever to the left to lock it in place.
  • Page 205 Close the front cover. Replacing Consumables...
  • Page 206: Replacing The Waste Toner Bottle

    When replacing an waste toner bottle, refer to the following table. For opti- mum print quality and performance, use only approved Epson waste toner bottle, as listed in the table below.
  • Page 207 Turn the dial on the waste toner bottle counterclockwise until it is in the unlock position. Open the left and right handles of the waste toner bottle. Replacing Consumables Lock Unlock...
  • Page 208 Grab the left and right handles of the waste toner bottle, and then slowly pull out the bottle. Be careful since some waste toner may spill if the lock is closed when the waste toner bottle is removed. Remove the new waste toner bottle from its packaging. Insert the used waste toner bottle into the plastic bag included in the box, and then box it Note Dispose of the used waste toner bottle according to your local...
  • Page 209 Turn the dial clockwise until the waste toner bottle is in the locked position. Close the front cover. If the waste toner bottle is not fully inserted or if the dial is not locked, the front cover cannot be closed. Replacing Consumables Unlock Lock...
  • Page 210 Replacing Consumables...
  • Page 211: Maintenance

    10Maintenance...
  • Page 212: Maintaining The Machine

    Maintaining the Machine CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the machine body. Handle the machine with care to preserve its life. Abuse handling may cause damage and void your warranty.
  • Page 213 Do not cover the machine immediately after using it. Turn it off and wait until it cools down. Do not leave the machine’s covers open for any length of time, especially in well-lit places; light may damage the toner cartridges. Do not open the machine during printing.
  • Page 214: Cleaning The Machine

    Cleaning the Machine CAUTION Be sure to turn off the machine and unplug the power cord before cleaning. Exterior Control Panel Original Window (a) Exposure Window (b) Machine Exterior Ventilation Grill Original Cover Pad Cleaning the Machine...
  • Page 215: Media Rollers

    Media Rollers The accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Cleaning the Media Feed Rollers (Manual Feed Tray) Open Tray 1. Press down on the center of the paper-lifting plate until the left and right locking tabs (white) lock into place.
  • Page 216 Clean the media feed rollers by wiping them with a soft, dry cloth. Close the tray. Cleaning the Machine...
  • Page 217: Cleaning The Media Feed Rollers (Tray 2/3)

    Cleaning the Media Feed Rollers (Tray 2/3) Pull out the tray. Clean the media feed rollers by wiping them with a soft, dry cloth. Close the tray. Cleaning the Machine...
  • Page 218: Cleaning The Media Transfer Rollers For Tray 3

    Cleaning the Media Transfer Rollers for Tray 3 Open the right side cover of Tray 3. Before opening the right side cover of Tray 3, fold up Tray 1. Clean the media transfer rollers by wiping them with a soft, dry cloth.
  • Page 219: Cleaning The Media Feed Rollers For The Adf

    Cleaning the Media Feed Rollers for the ADF Open the ADF feed cover. Clean the media feed rollers by wiping them with a soft, dry cloth. Close the ADF feed cover. Cleaning the Machine...
  • Page 220: Cleaning The Media Feed Rollers For The Duplex

    Cleaning the Media Feed Rollers for the Duplex Pull the lever, and then open the right door. Before opening the right door, fold up Tray 1. Clean the feed rollers by wiping them with a soft, dry cloth. Close the right door. Cleaning the Machine...
  • Page 221: Laser Lens

    Laser Lens This machine is constructed with four laser lenses. Clean all lenses as described below. The laser lens cleaning tool should be attached to the inside of the front cover. Open the machine’s front cover and remove the cleaning tool from the machine’s front cover.
  • Page 222 Return the laser lens cleaning tool to its holder on the inside of the front cover. Close the front cover. Cleaning the Machine...
  • Page 223: Troubleshooting

    11Troubleshooting...
  • Page 224: Introduction

    Introduction This chapter provides information to aid you in resolving machine problems you may encounter, or at least guide you to the proper sources for help. Printing a Configuration Page Unlocking the Scanner Preventing Media Misfeeds Understanding the Media Path Clearing Media Misfeeds Solving Problems with Media Misfeeds Solving Other Problems...
  • Page 225: Printing A Configuration

    Printing a Configuration Page In the main screen, press the + or , key to select and then press the Select key. Press the + or , key to select Press the + or , key to select the Select key. Press the Start-B&W key or the Start-Color key.
  • Page 226: Unlocking The Scanner

    Unlocking the Scanner Lift open the ADF cover. Move the scanner lock lever to Close the ADF cover. Turn off the machine, and then turn it on again. Unlocking the Scanner...
  • Page 227: Preventing Media Misfeeds

    Preventing Media Misfeeds Make sure that... Media matches the machine specifications. Media is flat, especially on the leading edge. The machine is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup.
  • Page 228: Understanding The Media Path

    Understanding the Media Path Understanding the media path will help you locate media misfeeds. 1. ADF media feed rollers 2. Document feed tray 3. Document output tray 4. Toner cartridge 5. Fuser unit 6. Duplex 7. Tray 1 (manual feed tray) 8.
  • Page 229: Media Misfeed Messages And Clearing Procedures

    CAUTION Unfused toner can mess your hands, clothes, or anything else it gets If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off.
  • Page 230: Clearing A Media Misfeed From Tray 1 (Manual Feed Tray) And Transfer Roller

    Media Misfeed Message MP TRAY JAM OPEN RIGHT DOOR HORIZONTAL TRANS JAM OPEN FRONT COVER UP SCANNER UNIT OUTPUT JAM OPEN FRONT COVER UP SCANNER UNIT SWITCH BACK JAM OPEN FRONT COVER UP SCANNER UNIT ORIGINAL DOC. JAM OPEN DOC.FEED COVER Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller Pull the lever, and then open the...
  • Page 231 Carefully pull out the misfed media. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
  • Page 232 Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Close the right door. Clearing Media Misfeeds...
  • Page 233: Clearing A Media Misfeed In Tray 2

    Clearing a Media Misfeed in Tray 2 Pull the lever, and then open the right door. Before opening the right door, fold up Tray 1. Carefully pull out the misfed media. Clearing Media Misfeeds...
  • Page 234 CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched.
  • Page 235 Close the right door. Pull out Tray 2, and then remove all media from the tray. Fan the media you removed and then align it well. Clearing Media Misfeeds...
  • Page 236: Clearing A Media Misfeed In Tray 3

    Load the media face up in Tray 2. Make sure that the media is flat. Do not load paper above the Slide the media guides against the edges of the media. Close Tray 2. Clearing a Media Misfeed in Tray 3 Open the right side cover of Tray 3.
  • Page 237 Carefully pull out the misfed media. Close the right side cover of Tray 3. Pull out Tray 3, and then remove all paper from the tray. Clearing Media Misfeeds...
  • Page 238 Fan the paper you removed and then align it well. Load the paper face up in Tray 3. Make sure that the paper is flat. Do not load paper above the Slide the media guides against the edges of the paper. Close Tray 3.
  • Page 239: Clearing A Media Misfeed From The Adf

    Clearing a Media Misfeed from the ADF Open the ADF feed cover. Remove the document from the ADF document feed tray. Lift to open the ADF cover. Clearing Media Misfeeds...
  • Page 240 Remove any misfed media. If the edge of the white leading sheet in the ADF comes out, insert it as it was before. Close the ADF cover. Close the ADF feed cover. Clearing Media Misfeeds...
  • Page 241: Clearing A Media Misfeed From The Duplex

    Clearing a Media Misfeed from the Duplex Pull the lever, and then open the right door. Before opening the right door, fold up Tray 1. Carefully pull out the misfed media. Close the right door. Clearing Media Misfeeds...
  • Page 242: Clearing A Media Misfeed From The Fuser Unit

    Clearing a Media Misfeed from the Fuser Unit Open the machine’s front cover. Slowly raise the scanner unit, and open the cover. Pull the lever, and then open the right side cover. Before opening the right door, fold up Tray 1. Clearing Media Misfeeds...
  • Page 243 Push up the levers of the fuser unit cover, and then open the cover. Carefully pull out the misfed media. If the misfed media cannot be removed by pulling it down, pull it from the top of the fuser unit. Clearing Media Misfeeds...
  • Page 244 If the paper becomes crin- kled and jammed in the fuser unit, open the fuser unit cover, and then remove the paper. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns.
  • Page 245 Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Push down the levers. Clearing Media Misfeeds...
  • Page 246: Clearing A Media Misfeed From The Switchback

    Close the right door; slowly lower the scanner unit, and then close the front cover. Clearing a Media Misfeed from the Switchback Open the machine's front cover. Slowly raise the scanner unit, and open the cover. Clearing Media Misfeeds...
  • Page 247 Slowly lower the horizontal transport unit cover. Carefully pull out the misfed media. Slowly lower the scanner unit. Clearing Media Misfeeds...
  • Page 248: Clearing A Media Misfeed From The Horizontal Transport Area

    Close the front cover. Clearing a Media Misfeed from the Horizontal Transport Area Open the machine's front cover. Slowly raise the scanner unit, and open the cover. Clearing Media Misfeeds...
  • Page 249 Carefully pull out the misfed media. Close the cover, and slowly lower the scanner unit. Close the front cover. Clearing Media Misfeeds...
  • Page 250: Solving Problems With Media Misfeeds

    Open and close the front cover again. Check the media path again to make sure that you have removed all of the misfed media. Use Epson-approved media. See “Specifications” on page 90. Plain paper, recycled paper can be autoduplexed if the media type is set properly in the driver.
  • Page 251 Symptom Cause Media is mis- The loaded document fed in the does not meet the ADF. specifications. The loaded document exceeds the maxi- mum capacity. The document guides were not slid against the edges of the doc- ument. Media is mis- The media is not cor- feeding.
  • Page 252 Remove the transparencies and load them in Tray 1 one sheet at a time. Do not fan transparencies before loading them. Use Epson-approved media. See “Specifications” on page 90. Clean the media feed roller. For more details, refer to “Media Roll- ers”...
  • Page 253: Solving Other Problems

    Solving Other Problems To order Epson consumables, go to www.q-shop.com. Symptom Cause Machine The power cord is not power is not correctly plugged into the outlet. Something is wrong with the outlet con- nected to the machine. The power switch is not correctly turned on (I position).
  • Page 254 Symptom Cause Images can- The connected digi- not be tal camera is not printed from compatible with the digital PictBridge. camera. The digital camera transfer mode is not set to PictBridge. CAMERA DIRECT for this unit is set to DISABLE A public user is not specified for user authentication.
  • Page 255 Wait. No action needed. Install the optional memory to increase the machine's memory capacity. Install a correct Epson toner cartridge approved for your specific machine. Wait. No action needed. Check the toner cartridges. The image will not print correctly or not at all, if the cartridges are empty.
  • Page 256 Symptom Cause Not all pages A different user acci- print. dentally canceled the job. The tray is empty. A document is printed with an overlay file which has been cre- ated by an unsuit- able printer driver. Some parts When printing enve- of the image lopes, the zoom ratio are lost with...
  • Page 257 Symptom Cause You are Media or settings are experienc- not correct. ing duplex problems. It takes a The response time very long may be slow depend- time to trans- ing on the USB mem- fer scan data ory device that is to the USB used.
  • Page 258 Symptom Cause You hear The machine is not unusual level. noises. The tray is not installed correctly. There is a foreign object stuck inside the machine. When copy- A malfunction may ing or scan- have occurred while ning with the paper was being ADF, a band transferred with the...
  • Page 259 Remove the moist media and replace it with new, dry media. Check them for damage. If necessary, contact Technical Support with the error information. Use Epson-approved media. See “Specifications” on page 90. Handle according to the message dis- played. Click the User Authentication button in the printer driver, and then type in the necessary information before printing.
  • Page 260: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Nothing is One or more of the printed, or toner cartridges may there are be defective. blank spots One or more of the on the imaging units may be printed page. defective. The media is moist from humidity.
  • Page 261 Symptom Cause Image is too Laser lens is dirty. light; there is The copy density is low image set too light. density. The media is moist from humidity. There is not much toner left in the car- tridge. One or more of the toner cartridges may be defective.
  • Page 262 Adjust the humidity in the media stor- age area. Remove the moist media and replace it with new, dry media. Use Epson-approved media. See “Specifications” on page 90. Remove the toner cartridges and check for damage. If it is damaged, replace it.
  • Page 263 Solving Problems with Printing Quality Solution Remove the moist media and replace it with new, dry media. Use Epson-approved media. See “Specifications” on page 90. When printing envelopes, labels, letter head, postcards, thick stock, or trans- parencies, specify the appropriate media type in the printer driver.
  • Page 264 Symptom Cause Abnormal The laser lens is dirty. Clean the laser lens. areas (white, The exposure win- black, or dow is dirty. color) appear in a regular A toner cartridge may pattern. be defective. One or more of the imaging units is defective.
  • Page 265 Symptom Cause Colors are Gradations are not not register- adjusted correctly. ing properly; The front cover is colors are opened during the mixed or calibration. have page-to-pag One or more of the e variation. toner cartridges may be defective. The media is moist from humidity.
  • Page 266: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the message window. They provide information about your machine and help you locate many prob- lems. When the condition associated with a displayed message has changed, the message is cleared from the window. Status Messages This message...
  • Page 267: Error Messages

    This message... PRINT WAITING PRINTING SEARCHING SCANNING Warming Up Error Messages This message... 2-SIDED SCAN SETTING SET ORIGINAL TO ADFR ADDRESS IS TOO LONG CANNOT CONNECT xxx Server CANNOT GET IP xxx Server PC CONNECTION FAILED Status, Error, and Service Messages means...
  • Page 268 This message... COMMUNICATION ERROR USB Memory COMMUNICATION ERROR xxx Server DISCONNECT USB Memory DISCONNECT xxx Server Fuser Unit Life HOLD JOB ERROR UNABLE TO STORE JOB HOLD JOB ERROR MEMORY FULL HOLD JOB ERROR NO TRAY3 means... While data was being sent in Scan mode, the connec- tion to the USB...
  • Page 269 This message... INCORRECT I-UNIT END REPLACE x I-Unit End x I-Unit Life (x) I-Unit Low x NEAR FULL INCORRECT TONER CHANGE x TONER INCORRECT PAPER SIZE Status, Error, and Service Messages means... Do this... A hard disk drive Format the hard disk that was formatted with this machine, or with a different...
  • Page 270 This message... JOB CANCELED MEDIA TYPE ERROR LOAD xxx MEMORY FILE FULL MEMORY FULL NO DUPLEX PAPER CLOSE DUPLEX FUNC. OR CHANGE PAPER SIZE means... While a document was being scanned from the original glass in Scan mode, more than one minute had passed after the first page of the document...
  • Page 271 This message... NO NETWORK SETTING NO SUITABLE PAPER LOAD PAPER (xxx) NOT INSTALLED I-UNIT CHECK x NOT INSTALLED TONER CHECK x NOT REGISTERED OUTPUT TRAY FULL REMOVE PAPER OVER SEARCH TIME PAPER EMPTY LOAD PAPER (xxx) PAPER SIZE ERROR RESET PAPER (xxx) Status, Error, and Service Messages means...
  • Page 272: Smtp Server

    This message... REMOVE ORIGINAL IN ADFR RESULTS ARE OVER xxx SCANNER MOTION ERROR CHECK SCANNER LOCK SCANNER UNIT OPEN CLOSE SCANNER UNIT SERVER MEMORY FULL SMTP Server THE PARTY IS FULL means... The document is loaded in the ADF while a function is set that requires scanning from the original glass.
  • Page 273 This message... TONER EMPTY CHANGE x TONER Toner Low x Trans. Belt Life Trans. Roll. Life TRAYx OPEN CLOSE TRAYx UNABLE TO COLLATE JOB USB Dev. Not support Status, Error, and Service Messages means... Do this... The indicated toner Replace the indicated cartridge has toner cartridge.
  • Page 274 This message... USB Hub Not support USB MEMORY FULL xxx COVER OPEN CLOSE xxx COVER xxx DOOR OPEN CLOSE xxx DOOR xxx SERVER ERROR WASTE TONER FULL REPLACE BOTTLE Waste Near Full Wrong I-Unit x WRONG PASSWORD Wrong Toner x means...
  • Page 275: Service Messages

    This message... xxx IS DISABLED DESTINATION SET BY MANUAL UP TO 16 Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider.
  • Page 276 Status, Error, and Service Messages...
  • Page 277: Installing Accessories

    12Installing Accessories...
  • Page 278: Introduction

    Introduction Note Any damage to the machine caused by the use of accessories not manufactured or supported by Epson will void your warranty. This chapter provides information about the following accessories. Dual In-Line Memory Module (DIMM) Tray 3 Hard Disk Drive Note The hard disk drive cannot be installed to be used at the same time.
  • Page 279: Antistatic Protection

    Antistatic Protection Note It’s very important to protect the printer controller board from electrostatic damage while performing any task involving the controller board. Turn off all power switches first. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to the bare metal chassis on the back of your printer.
  • Page 280: Dual In-Line Memory Module (Dimm)

    Dual In-Line Memory Module (DIMM) You may need additional memory (DIMM) for complex graphics and for duplex (double-sided) printing. This machine detects only half of the amount of the installed memory. Dual in-line memory module (or DIMM) is compact circuit board with surface-mount memory chips.
  • Page 281 Remove the rear cover. Using a screwdriver, loosen the screw. Do not remove any screw other than the one indicated in the illustration. Open the inside cover. Dual In-Line Memory Module (DIMM)
  • Page 282 Insert the new DIMM straight into the DIMM connector until the latches snap into the locked position. Observe the keyed side of the DIMM to align it with the connec- tor. If you cannot snap the DIMM into place, do not force it. Repo- sition it, making sure that the DIMM is seated completely in the connector.
  • Page 283: Hard Disk Drive

    Hard Disk Drive If you install a hard disk drive, the followings can be performed: Job printing/saving Fonts/forms/color profile download User Authentication Direct printing Installing the Hard Disk drive Note It's very important to protect the printer controller board and any associated circuit boards from electrostatic damage.
  • Page 284 Remove the rear cover. Using a screwdriver, loosen the screw. Do not remove any screw other than the one indicated in the illustration. Open the inside cover. Hard Disk Drive...
  • Page 285 Plug the cable on the hard disk drive into the connector on the controller board. Insert the three mounting pins on the hard disk drive into the holes in the controller board to mount the hard disk drive onto the controller board. Close the inside cover, and then tighten the screw.
  • Page 286 Reconnect the power cord, and turn on the machine. Declare the Hard Disk in the Windows printer driver (Properties/Configure tab). Hard Disk Drive...
  • Page 287: Tray 3 (Lower Feeder Unit)

    Tray 3 (Lower Feeder Unit) You can install up to one optional lower feeder unit (Tray 3). The lower feeder unit increases your machine’s media feed capacity by 500 sheets. Kit Contents Lower feeder unit with a tray (500-sheet capacity) Tray 3 (Lower Feeder Unit)
  • Page 288: Installing Tray 3

    Installing Tray 3 Note Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills. Turn off the machine and discon- nect the power cord and inter- face cables. Prepare the lower feeder unit.
  • Page 289 With another person’s help, place the machine on top of the lower feeder unit, making sure that the positioning pins on the lower feeder unit correctly fit into the holes on the bottom of the machine. WARNING! This machine weighs approximately 55 kg (121 lb) when it is fully loaded with consumables.
  • Page 290 Reconnect the power cord, and turn on the machine. Declare the Tray 3 in the Windows printer driver (Properties/Configure tab). Tray 3 (Lower Feeder Unit)
  • Page 291: A Appendix

    AAppendix...
  • Page 292: Technical Specifications

    Technical Specifications Type Document holder Developing system Fusing system Resolution First print First copy Print speed Copy speed Warm-up time Desktop (Tandem Full Color A4 laser beam printer-based all-in-one) Stationary Mono-component SMT Belt fusing system Copying: 1200 dpi x 600 dpi, 600 dpi x 600 dpi Scanning: 600 dpi x 600 dpi, 600 dpi x 300 dpi (when using ADF) Printing: 600 x 600 dpi x 4 bit...
  • Page 293 Media sizes Paper/Media Input capacity Output capacity Operating temperature 10 to 35 °C (50 to 95 °F) Technical Specifications Tray 1 (manual feed tray) Paper width: 92 to 216 mm (3.6" to 8.5") Paper length: 148 to 356 mm (5.8" to 14.0") Tray 2 Paper width: 92 to 216 mm (3.6"...
  • Page 294 Operating humidity Power supply Power consumption Amperage Acoustic noise External dimensions Weight Interface Standard memory 15% to 85% 220 to 240 V (50 to 60 Hz, ±3%) 220 to 240 V: 1250 W or less Energy save mode: 25 W or less 220 to 240 V: 6 A or less Standby: 39 dB or less Printing: 53.5 dB or less...
  • Page 295: Entering Text

    Entering Text When specifying the user name or programming the recipient name with one-touch dial keys, letters, accented characters, numbers and symbols can be entered. Key Operation Use the keypad to enter numbers, letters, and symbols. List of characters available with each key of the keypad Entering Names Keypad Available characters...
  • Page 296: Entering E-Mail Addresses

    Entering E-mail Addresses Keypad Available characters Changing Input Mode Each press of the ters. [1…]: Numbers can be typed in. [A…]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using “NJ Office” as an example.
  • Page 297 Press the 3 key seven times. “f” is entered. Press the ) key. The cursor moves to the right. Press the 3 key seven times. “f” is entered. Press the 4 key seven times. “i” is entered. Press the 2 key seven times. “c”...
  • Page 298: Correcting Text And Input Precautions

    Correcting Text and Input Precautions To erase all entered text, hold down the Back key. To delete only part of the entered text, use the * and ) keys to move the cursor (_) to the character that you want to delete, and then press the Back key.
  • Page 299: Our Concern For Environmental Protection

    Our Concern for Environmental Protection As an ENERGY STAR the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode” after a period of inactivity. An ENERGY STAR product uses energy more efficiently, saves you money on utility bills and helps protect the environment.
  • Page 300 Our Concern for Environmental Protection...
  • Page 301 Index Numerics 2in1/4in1 copy 142 Address Editing/deleting address 173 Registering address (direct input) Registering address (LDAP search) Selecting address 162 Address book Searching address 164 Selecting address 164 Address register menu 50 Admin. Management menu 34 Advanced tab 127 Antistatic protection 267 Basic tab 127 Camera Direct 132 Collated copy 149...
  • Page 302 Poster copy 146 Repeat copy 145 Select media tray 141 Zoom ratio 140 Copy Setting menu 48 Cover Page tab 128 Direct Print menu 53 Dual in-line memory module 268 Duplex Copy 147 Scan 177 Electrostatic discharge 267 Entering text 283 Correcting text 286 Input mode 284 Input precautions 286...
  • Page 303 Preventing 215 Original media Loading 119 Other tab 130 Output Tray 115 Page margins 99 Paper menu 57 Paper Setup menu 31 Plain paper 91 Postcard 95 Poster copy 146 Print media 90 Imageable area 99 Storage 116 Print media type Envelope 93 Glossy media 97 Label 94...
  • Page 304 Service messages 263 Storage Print media 116 Sys Default menu 80 System requirements 10 Thick stock 92 Toner remaining 22 Transparency 96 Troubleshooting 211 Media misfeed 238 Status, error, and service messages TWAIN driver For Macintosh 156 For Windows 153 USB memory device 160 Utility menu 25 Address Register menu 50...

This manual is also suitable for:

Aculaser cx28 series

Table of Contents