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Troubleshooting
Functioning normally
Change battery
Calibrating
Change battery
Overload
Frequently asked questions & answers
1.Why doesn't the scale work? Why does the data on screen disappear in a flash?
- Please check if the batteries are installed properly, replace batteries if necessary.
2.The scale cannot connect with app.
- Check that the phone's software version is iOS 8.0 or higher or Android 6.0 or higher.
- Download and open the newest version of the FitDays app.
- Enable Bluetooth on your phone. For Android 6.0 or higher, location needs to be
enabled.
3.No body fat measured while weighing.
- Step on the scale with dry and bare feet.
- Ensure Bluetooth is enabled and working.
- Ensure personal data is entered.
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