Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Epson WorkForce Enterprise WF-M21000D4TW o cerca il tuo prodotto tra le migliori offerte di Stampanti User's Guide Printing Copying Scanning Faxing (Fax-Capable Printers Only) Maintaining the Printer Solving Problems...
Page 2: Table Of Contents
Viewing Animations..... . . 32 Printing Using a Cloud Service....98 Registering to Epson Connect Service from Loading Paper the Control Panel.
Page 3 Copying Originals..... . 101 Scanning Originals to a Memory Device..126 Copying on 2-Sides..... 101 Menu Options for Scanning to a Memory Copying by Enlarging or Reducing.
Page 4 Reprinting Received Documents... . 173 Copying Using Saved Groups....200 Editing Groups for Copying Saved on the Sending a Fax from a Computer.
Page 5 Paper Gets Jammed..... . . 285 Checking the Network of the Computer (Windows only)......328 Preventing Paper Jams.
Page 6 Using the Paper Cassette Lock....394 Epson BarCode Fonts (Windows Only)..463 Problems with the Paper Cassette Lock..395 Storage Specifications.
Page 7 Technical Support Web Site....603 Contacting Epson Support....603 Before Contacting Epson.
Page 8 Guide to This Manual Introduction to the Manuals......... . . 9 Searching for Information.
Page 9: Guide To This Manual
Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 10: Printing Only The Pages You Need
Guide to This Manual > > About This Manual Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
Page 11: Notes On Screenshots And Illustrations
Guide to This Manual > > About This Manual Operating System References Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Page 12: Trademarks
EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
Page 13: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 14: Important Instructions
Important Instructions Important Safety Instructions......... 15 Protecting Your Personal Information.
Page 15: Important Safety Instructions
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols Setting Up the Printer ❏ Do not move the printer by yourself.
Page 16: Using The Printer
Important Instructions > > Important Safety Instructions Using the Printer Related Information “Installation Location and Space” on page 454 & Using the Printer ❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer’s manuals.
Page 17: Handling The Consumable Products
Important Instructions > > Important Safety Instructions Advisories and Warnings for Using the Touchscreen ❏ When using the optional booklet finisher, be careful not to touch the areas that are marked with a caution label, or their surrounding areas. If the printer has been in use, those areas may be very hot. High temperature may cause burns.
Page 18: Advisories And Warnings For Using The Printer With A Wireless Connection
Important Instructions > Disposing of European Printer Models ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
Page 19 Important Instructions > Disposing of European Printer Models For other countries, please contact your local government to investigate the possibility of recycling your product.
Page 20: Part Names And Functions
Part Names and Functions Front............21 Rear.
Page 21: Front
Part Names and Functions > Front Front Control panel Allows you to make settings and perform operations on the printer. Also displays the printer’s status. ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guide Feeds originals straight into the printer.
Page 22 Part Names and Functions > Front Document cover Blocks external light while scanning. Scanner glass Place the originals. You can place originals that are not fed from the ADF such as envelopes or thick books. External interface USB port Connects memory devices. Cleaning stick This is a service part for cleaning the inside of the printer.
Page 23: Rear
Part Names and Functions > Rear Rear USB port Connects a USB cable. LAN port Connects a LAN cable. Option mounting point Use when installing optional items. See related information for more details. AC inlet Connects the power cord. Related Information “List of Optional Items”...
Page 24: Guide To The Control Panel
Guide to the Control Panel Turning the Power On and Off.........25 Control Panel.
Page 25: Turning The Power On And Off
Guide to the Control Panel > Control Panel Turning the Power On and Off Turning the Power On Press the power button on the control panel to turn on the power. Hold down the button until the LCD screen is displayed. The home screen is displayed when startup is complete.
Page 26: Home Screen Configuration
Guide to the Control Panel > Home Screen Configuration Home button Returns you to the home screen. Touch screen Displays the setting items and messages. When no operations are performed for a specific length of time, the printer enters sleep mode and the display turns off.
Page 27 Guide to the Control Panel > Home Screen Configuration Title Indicates the current screen. Displays information on each item. Grayed out items are not available. Displays the Printer Status screen. Displays the network connection status. See the following for more details. “Guide to the Network Icon”...
Page 28 Guide to the Control Panel > Home Screen Configuration Displays each menu. You can change the position and order of the menu icon. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save them to a memory device or a computer. ❏...
Page 29: Guide To The Network Icon
Guide to the Control Panel > Menu Screen Configuration Guide to the Network Icon The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network. The printer is not connected to a wireless (Wi-Fi) network. The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
Page 30: Job/Status Screen Configuration
Guide to the Control Panel > Job/Status Screen Configuration Displays the list of setting items. When is displayed, you can view additional information by selecting the icon. Make settings by selecting the item or adding a check mark. When you have changed an item from the user default or the factory default, is displayed on the item.
Page 31: Reserve Job
Guide to the Control Panel > Entering Characters Related Information “Error Code is Displayed on the Status Menu” on page 272 & “List of Optional Items” on page 331 & Reserve Job You can reserve jobs during copying or printing when you are not using the ADF or the Scanner Glass. You do not need to perform any special actions to reserve jobs.
Page 32: Viewing Animations
Guide to the Control Panel > Viewing Animations Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select : Displays the help screen. Select the items that you want to view from How To. ❏...
Page 33: Loading Paper
Loading Paper Paper Handling Precautions......... . 34 Paper Size and Type Settings.
Page 34: Paper Handling Precautions
Loading Paper > Paper Size and Type Settings Paper Handling Precautions Paper Handling ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Paper Storage Notice the following when storing papers. ❏...
Page 35: Setting The Paper Type
Setting the Paper Type To obtain optimum printing results, select the paper type that suits the paper. Paper Name Paper Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Business Plain paper1 plain papers1 Plain1 plain papers1...
Page 36: List Of Detected Paper Sizes
Extra Thick-Paper Extra Thick-Paper Extra Thick-Paper (251 to 350 g/m : Genuine Epson paper List of Detected Paper Sizes When you enable Paper Size Auto Detect, the following paper sizes are detected automatically when they are loaded in thepaper cassette.
Page 37: Loading Envelopes
Loading Paper > > Loading Paper Loading Pre-punched Paper Note: When you change the position of the edge guides in the paper cassette, release the lock on the cassette and then move the edge guides. After changing the position, lock the cassette again. Loading Envelopes Load envelopes in the center of the paper tray short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes.
Page 38 Loading Paper > > Loading Paper Loading Pre-punched Paper Important: Load the prepunched paper with the hole side toward you. Loading paper in an incorrect direction may cause paper jam or smears inside of the printer. ❏ Paper cassette Load pre-punched paper with the printable side facing down and the position of the holes at the front. Select On as the Prepunched setting on the paper settings screen displayed on the control panel.
Page 39: Loading Long Papers
Loading Paper > > Loading Paper Loading Long Papers Loading Long Papers Load a single sheet of long paper in the paper tray. Set Paper Size Auto Detect to Off, and then select User- Defined as the paper size setting. ❏...
Page 40: Placing Originals
Placing Originals Placing Originals..........41 Detecting the Original Size Automatically.
Page 41: Placing Originals
Placing Originals > Placing Originals Placing Originals Place originals on the scanner glass or the ADF. You can place multiple originals in the ADF. If auto duplex scanning is available, you can scan both sides of the originals at the same time. See the link below for the specifications of the ADF. “ADF Specifications”...
Page 42 Placing Originals > Placing Originals Important: ❏ When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. If exterior light is too strong, the size of your original may not be automatically detected or the result of copying or scanning may become white.
Page 43: Detecting The Original Size Automatically
Placing Originals > Detecting the Original Size Automatically When using the ADF Important: ❏ Do not load originals above the line just under the triangle symbol inside the ADFedge guide. ❏ Do not add originals while scanning. Note: ❏ You can place originals smaller than A4 size with the long edge facing toward the ADF. ❏...
Page 44: Originals That Are Not Supported By The Adf
Placing Originals > Originals that are not Supported by the ADF ❏ Placing horizontally: A3, B4, A4, B5, A5 (scanner glass only), 8K , 16K Place the short edge of the original toward the paper feed entrance of the ADF or the left side of the scanner glass.
Page 45: Inserting And Removing A Memory Device
Inserting and Removing a Memory Device Inserting an External USB Device........46 Removing an External USB Device.
Page 46: Inserting An External Usb Device
Inserting and Removing a Memory Device > Removing an External USB Device Inserting an External USB Device Insert an external USB device into the external interface USB port. Related Information “Memory Device Specifications” on page 452 & Removing an External USB Device Remove the external USB device.
Page 47: Printing
Printing Printing Documents..........48 Printing on Envelopes.
Page 48: Printing Documents
Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Using Easy Settings Note: Operations may differ depending on the application.
Page 49 You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Ink Levels: Displays the approximate ink level. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. http://www.epson.com Show Settings/Hide Settings: Displays a list of items currently set on the Main, Finishing, and More Options tabs.
Page 50 Printing > > Printing Documents Printing from a Computer - Windows Restore Defaults: Return all settings to their factory default values. The settings on the Finishing and the More Options tabs are also reset to their defaults. Print Preview: Displays a preview of your document before printing. Job Arranger Lite: Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.
Page 51 Printing > > Printing Documents Printing from a Computer - Windows Quality: Select the pint quality you want to use for printing. Available settings depend on the paper type you select. Selecting High provides higher quality printing, but the printing speed may be slower. Paper Source Information: Displays the paper information set for each paper source.
Page 52 Printing > > Printing Documents Printing from a Computer - Windows Confidential Job: Password-protect confidential documents when printing. If you use this feature, the print data is stored in the printer and can only be printed after the password has been entered using the printer's control panel.
Page 53 Printing > > Printing Documents Printing from a Computer - Windows ❏ B4/B5 ❏ 8K/16K More Options Tab Printing Presets: Add/Remove Presets: You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list.
Page 54 Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website.
Page 55 Software Update: Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support: If the manual is installed on your computer, the manual is displayed. If it is not installed, you can connect to the Epson Web site to check the manual and available technical support.
Page 56 Printing > > Printing Documents Printing from a Computer - Windows “More Options Tab” on page 53 5. Click Print. The next time you want to print using the same settings, select the registered setting name from Printing Presets, and click OK. Related Information “Loading Paper”...
Page 57 Printing > > Printing Documents Printing from a Computer - Windows Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing”...
Page 58 Printing > > Printing Documents Printing from a Computer - Windows Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. 1. On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting. 2.
Page 59 Printing > > Printing Documents Printing from a Computer - Windows Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. On the printer driver's Main tab, make the following settings. ❏...
Page 60 Printing > > Printing Documents Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. On the printer driver's Main tab, select the document size from the Document Size setting. 2.
Page 61 Printing > > Printing Documents Printing from a Computer - Windows Note: When different users send print jobs from the computer, you can also insert separator sheets between users from Settings > General Settings > Printer Settings > Universal Print Settings > Insert Sheets per User. 1.
Page 62 Printing > > Printing Documents Printing from a Computer - Windows 2. Click Settings, enter the User Name and Job Name, and then click OK. You can identify the job by using the job name on the printer's control panel. 3.
Page 63 Printing > > Printing Documents Printing from a Computer - Windows 3. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide. 4. Set the other items on the Main, Finishing or More Options tabs as necessary, and then click OK. “Main Tab”...
Page 64 Printing > > Printing Documents Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2.
Page 65 Printing > > Printing Documents Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5.
Page 66 Printing > > Printing Documents Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 67 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 68 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1.
Page 69 Printing > > Printing Documents Printing from a Computer - Windows 2. Select Settings, select the items you want to print, and click OK. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number.
Page 70 Printing > > Printing Documents Printing from a Computer - Windows “Finishing Tab” on page 51 “More Options Tab” on page 53 4. Click Print. Related Information “Loading Paper” on page 36 & “Printing Using Easy Settings” on page 48 &...
Page 71 Printing > > Printing Documents Printing from a Computer - Windows Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Page 72 Printing > > Printing Documents Printing from a Computer - Windows Adjusting the Print Tone You can adjust the tone used in the print job. These adjustments are not applied to the original data. 1. On the printer driver's More Options tab, select the method of tone correction from the Tone Correction setting.
Page 73: Printing A Document Using The Postscript Printer Driver (Windows)
Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Related Information “Loading Paper” on page 36 & “Printing Using Easy Settings” on page 48 & Printing Clear Bar Codes If printed bar codes cannot be read correctly, you can print clearly using reduced ink bleeding. Only enable this feature if the bar code you printed cannot be scanned.
Page 74 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu 3.
Page 75 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Using an Optional Device with a PostScript Printer Driver You need to make settings in the PostScript printer driver to use optional devices. Settings ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System >...
Page 76 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) However, paper cannot be fed from a paper source for which the paper source is set to off in the printer's Auto Select Settings. Layout Tab Orientation: Select the orientation you want to use to print.
Page 77 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Reserve Job Settings: Allows you to make settings for Reserve Job Settings, Verify Job, and Password. Verify Job: When printing multiple copies, allows you to print one copy to check the content. To print after the second copy, operate the printer's control panel.
Page 78: Printing From A Computer - Mac Os
Printing > > Printing Documents Printing from a Computer - Mac OS PostScript Options: Allows you to make optional settings. Printer Features: Set the following menu items. Output Tray: Select which output tray to use for printouts. Sort: Select how to sort multiple copies. Ink Save Mode: Conserves ink by reducing the print density.
Page 79 Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 80 Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls: Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in tone.
Page 81 Printing > > Printing Documents Printing from a Computer - Mac OS Menu Options for Paper Handling Collate pages: Prints multi-page documents collated in order and sorted into sets. Pages to Print: Select to print only odd pages or even pages. Page Order: Select to print from the top or the last page.
Page 82 Printing > > Printing Documents Printing from a Computer - Mac OS Menu Options for Finishing Output Tray: Select which output tray to use for printouts. The output tray may be automatically selected based on other print settings. Sort: Select how to sort multiple copies. Rotate Sort Stacks printouts alternately in the portrait orientation and the landscape orientation.
Page 83 Printing > > Printing Documents Printing from a Computer - Mac OS 4. Click Print. The next time you want to print using the same settings, select the registered preset name from the Presets. Related Information “Loading Paper” on page 36 &...
Page 84 Printing > > Printing Documents Printing from a Computer - Mac OS Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. 1. Select Layout from the pop-up menu. 2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. “Menu Options for Layout”...
Page 85 Printing > > Printing Documents Printing from a Computer - Mac OS 1. Select the size of the paper you set in the application as the Paper Size setting. 2. Select Paper Handling from the pop-up menu. 3. Select Scale to fit paper size. 4.
Page 86: Printing From The Postscript Printer Driver On Mac Os
Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS Related Information “Loading Paper” on page 36 & “Printing Using Easy Settings” on page 78 & Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language.
Page 87 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS “Loading Paper” on page 36 & “Setting the Paper Type” on page 35 & “Menu Options for Printer Features” on page 89 & Using an Optional Device with a PostScript Printer Driver You need to make settings in the PostScript printer driver to the optional devices.
Page 88 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS Menu Options for Paper Handling Collate pages: Prints multi-page documents collated in order and sorted into sets. Pages to Print: Select to print only odd pages or even pages. Page Order: Select to print from the top or the last page.
Page 89: Printing Pdf Files From A Memory Device
Printing > > Printing Documents Printing PDF Files from a Memory Device Menu Options for Printer Features Feature Sets: Quality: Media Type: Select the type of paper on which you print. If you select Unspecified, printing is performed from the paper source for which the paper type is set to the following in the printer's settings.
Page 90 Printing > > Printing Documents Printing PDF Files from a Memory Device Basic Menu Options for PDF Settings You can make print settings for PDF format files on your memory devices. Recent to old/Old to recent: Select a sort setting to display the files on the LCD screen. Paper Setting: Specify the paper source settings which you want to print on.
Page 91: Printing Documents From Smart Devices (Ios)
1. Connect your printer and your smart device using Wi-Fi Direct. “Connecting a Smart Device and Printer Directly (Wi-Fi Direct)” on page 312 2. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 406 3. Start Epson iPrint.
Page 92 You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 93: Printing On Envelopes
Printing > > Printing on Envelopes Printing on Envelopes from a Computer (Mac OS) 4. Connect your Android device to the same wireless network that your printer is using. 5. Print from your device to your printer. Note: For more details, access the Mopria Web site at https://mopria.org. Printing on Envelopes Printing on Envelopes from a Computer (Windows) 1.
Page 94: Printing Photos
Printing > > Printing Photos Printing JPEG Files from a Memory Device Printing Photos Printing JPEG Files from a Memory Device You can print JPEG files from a memory device connected to the printer. 1. Connect the memory device to the printer's external interface USB port. “Inserting an External USB Device”...
Page 95: Printing Tiff Files From A Memory Device
Printing > > Printing Photos Printing TIFF Files from a Memory Device ❏ Eject Paper Standard is selected. Quality: Select Best for higher quality printing, but the printing speed may be slower. Fix Photo: Select this mode to improve the brightness, contrast, and saturation of the photo automatically. To turn off automatic improvement, select Enhance Off.
Page 96 Printing > > Printing Photos Printing TIFF Files from a Memory Device 5. Tap Note: To save print data to the storage, select File Storing and make the save settings. Select Setting to select whether or not to print the data at the same time. Basic Menu Options for TIFF Settings You can make print settings for TIFF format files in you memory devices.
Page 97: Printing Web Pages
1. Connect your printer and your smart device using Wi-Fi Direct. “Connecting a Smart Device and Printer Directly (Wi-Fi Direct)” on page 312 2. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 406 3. Open the web page you want to print in your web browser app.
Page 98: Printing Using A Cloud Service
Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
Page 99 Printing Using a Cloud Service Registering to Epson Connect Service from the Control Panel 2. Select General Settings > Web Service Settings > Epson Connect Services > Unregister to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Page 100: Copying
Copying Available Copying Methods......... . 101 Basic Menu Options for Copying.
Page 101: Available Copying Methods
Copying > > Available Copying Methods Copying on 2-Sides Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals You can copy originals at a fixed size or custom size in monochrome. 1.
Page 102: Copying By Enlarging Or Reducing
Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet Note: You can also place the originals on the scanner glass. “Placing Originals” on page 41 2. Select Copy on the home screen. 3. Select the Basic Settings tab, select 2-Sided, and then select 2→2-Sided or 1→2-Sided 4.
Page 103 Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet 1. Place all originals face up in the ADF. Place them in the direction shown in the illustration. ❏ Readable Direction ❏ Left Direction Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. “Originals that are not Supported by the ADF”...
Page 104: Copying In Page Order
Copying > > Available Copying Methods Copying Originals Using Good Quality Copying in Page Order When making multiple copies of a multi-page document, you can discharge one copy at a time in page order. 1. Place the originals. “Placing Originals” on page 41 2.
Page 105: Copying Id Card
Copying > > Available Copying Methods Copying Books Copying ID card Scans both sides of an ID card and copies onto one side of a paper. 1. Place the originals. “Placing Originals” on page 41 2. Select Copy on the home screen. 3.
Page 106: Stacking Each Set Of Copies By Alternately Rotating 90 Degrees Or By Offsetting
Copying > > Available Copying Methods Copying Bar Codes Clearly Stacking Each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting You can sort the printouts by stacking them alternately in the portrait orientation and the landscape orientation. 1.
Page 107: Copying With Page Numbers
❏ Letterhead ❏ Color paper ❏ Recycled paper ❏ Thick paper ❏ Envelope ❏ Epson Bright White Ink Jet Paper ❏ Epson Business Paper 1. Place the originals. “Placing Originals” on page 41 2. Select Copy on the home screen.
Page 108: Copying Files And Creating Booklets
Copying > > Available Copying Methods Copying files and creating booklets Copying files and creating booklets You can copy originals and turn the copies into a booklet. You can also add front and back covers to the booklet. 1. Place the originals. “Placing Originals”...
Page 109: Inserting Slip Sheets Into Copies
Copying > Basic Menu Options for Copying Inserting Slip Sheets into Copies You can insert slip sheets into the copies and eject them. 1. Place the originals. “Placing Originals” on page 41 2. Select Copy on the home screen. 3. Select the Advanced tab, select Cover & Slip Sheet > Slip Sheet. 4.
Page 110: Reduce/Enlarge
Copying > Basic Menu Options for Copying Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. Tap the value and specify the magnification used to enlarge or reduce the original within a range of 25 to 400%. ❏ Auto Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected.
Page 111: Multi-Page
Copying > Basic Menu Options for Copying Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original.
Page 112: Advanced Menu Options For Copying
Copying > Advanced Menu Options for Copying ❏ Front Cover Specify the print settings for the front cover. If you do not want to print on the front cover, select Do not Print. ❏ Back Cover Specify the print settings for the back cover. If you do not want to print on the back cover, select Do not Print.
Page 113: Mixed Size Originals
Copying > Advanced Menu Options for Copying Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5. When using these combinations, originals are copied at the actual size of the originals. Place your originals by aligning the width of the originals as shown below.
Page 114: Reduce To Fit Paper
Copying > Advanced Menu Options for Copying ❏ Reduce to Fit Paper Copies the scanned image at a smaller size according to the binding width to fit within the size of the paper. If the Reduce/Enlarge value is larger than the paper size, data may be printed beyond the edges of the paper.
Page 115: File Storing
Copying > Advanced Menu Options for Copying ❏ Stamp Position Select the position for page numbering. ❏ Change Numbering Select which page you want to print the page number. Select Starting Page Number to specify the page on which page number printing should begin. You can also specify the starting page number in First Print Number.
Page 116: Scanning
Scanning Available Scanning Methods......... 117 Scanning Originals to a Network Folder.
Page 117: Available Scanning Methods
Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson iPrint application on the smart device. “Scanning Originals to a Smart Device” on page 135 Scanning Originals to a Network Folder Check the following before scanning.
Page 118: Menu Options For Scanning To A Folder
Scanning > > Scanning Originals to a Network Folder Menu Options for Scanning to a Folder ❏ Make sure that a network folder is prepared. See the following when creating a shared folder on a network. “Creating the Shared Folder” on page 493 ❏...
Page 119 Scanning > > Scanning Originals to a Network Folder Menu Options for Scanning to a Folder Edit Location: Enter the folder path and set each item on the screen. ❏ Communication Mode: Select the communication mode for the folder. ❏ Location (Required): Enter a folder path in which to save the scanned image.
Page 120 Scanning > > Scanning Originals to a Network Folder Menu Options for Scanning to a Folder Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Original Type: Select the type of your original.
Page 121: Scanning Originals To An Email
Scanning > Scanning Originals to an Email ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. File Storing: You can save the scanned image to the storage. ❏...
Page 122: Menu Options For Scanning To An Email
Scanning > > Scanning Originals to an Email Menu Options for Scanning to an Email ❏ To enter the email address manually: Select Keyboard, enter the email address, and then select OK. ❏ To select from the contacts list: Select Recipient tab, select a contact. To search for a folder from the contacts list, select ❏...
Page 123 Scanning > > Scanning Originals to an Email Menu Options for Scanning to an Email Resolution: Select the scanning resolution. 2-Sided: Scan both sides of the original. ❏ Orientation (Original): Select the orientation of the original. ❏ Binding(Original): Select the binding direction of the original. Scan Area: Select the scan area.
Page 124 Scanning > > Scanning Originals to an Email Menu Options for Scanning to an Email ❏ Rear Page: Set the area for the rear side individually when scanning 2-sided originals. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right.
Page 125: Scanning Originals To A Computer
❏ Install the following applications on your computer. ❏ Document Capture Pro ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 10: Click on the start button, and then select Windows System-Control Panel-Programs-Programs and Features.
Page 126: Scanning Originals To A Memory Device
Scanning > > Scanning Originals to a Memory Device Menu Options for Scanning to a Memory Device Note: ❏ See the Document Capture Pro help for details on using the features, such as creating and registering new jobs. ❏ You can not only start scanning from the printer but also from your computer by using Document Capture Pro. See the Document Capture Pro help for details.
Page 127 Scanning > > Scanning Originals to a Memory Device Menu Options for Scanning to a Memory Device ❏ Compression Ratio: Select how much to compress the scanned image. ❏ PDF Settings: When you have selected PDF as the save format setting, use these settings to protect PDF files. To create a PDF file that requires a password when opening, set Document Open Password.
Page 128 Scanning > > Scanning Originals to a Memory Device Menu Options for Scanning to a Memory Device Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Frame: Remove the shadows at the edge of the original. ❏...
Page 129: Scanning Originals To The Cloud
> Scanning Originals to the Cloud Menu Options for Scanning to the Cloud Scanning Originals to the Cloud Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.
Page 130 Scanning > > Scanning Originals to the Cloud Menu Options for Scanning to the Cloud Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Original Type: Select the type of your original.
Page 131: Scanning Originals To Storage
Scanning > > Scanning Originals to Storage Menu Options for Scanning to Storage ❏ Folder (Required): Select the storage in which to save the scanned image. ❏ File Name: Set the file name. ❏ File Password: Set the password to select the file. ❏...
Page 132 Scanning > > Scanning Originals to Storage Menu Options for Scanning to Storage ❏ Orientation (Original): Select the orientation of the original. ❏ Binding(Original): Select the binding direction of the original. Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏...
Page 133: Scanning Using Wsd
Scanning > > Scanning Using WSD Setting Up a WSD Port ❏ Erasing Position: Select the position to remove the punch holes. ❏ Orientation (Original): Select the orientation of the original. ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job.
Page 134 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 135: Scanning Originals To A Smart Device
Select the printer name when using with WSD. Scanning Originals to a Smart Device Note: ❏ Before scanning, install Epson iPrint on your smart device. ❏ Epson iPrint screens are subject to change without notice. ❏ Epson iPrint contents may vary depending on the product.
Page 136: Faxing (Fax-Capable Printers Only)
Faxing (Fax-Capable Printers Only) Before Using Fax Features......... . . 137 Overview of this Printer's Fax Features.
Page 137: Before Using Fax Features
Faxing (Fax-Capable Printers Only) > > Overview of this Printer's Fax Features Feature: Sending Faxes Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if it is being used) the phone machine are connected correctly ❏...
Page 138: Feature: Receiving Faxes
Faxing (Fax-Capable Printers Only) > > Overview of this Printer's Fax Features Feature: Receiving Faxes Scan Settings when Sending a Fax You can select items such as Resolution or Original Size (Glass) when sending faxes. “Scan Settings:” on page 157 Using Fax Send Settings when Sending a Fax You can use Fax Send Settings such as Direct Send (to send a large document stably) or Backup when normal sending fails.
Page 139: Feature: Pc-Fax Send/Receive (Windows/Mac Os)
Faxing (Fax-Capable Printers Only) > > … Overview of this Printer's Fax Features Feature: PC-FAX Send/Rec Destinations of Received Faxes ❏ Output without conditions: Received faxes are printed unconditionally by default. You can set up destinations for received faxes to the inbox, a computer, an external memory, emails, folders, or other faxes. If you save in the inbox, you can check the contents on the screen.
Page 140: Features: Various Fax Reports
Faxing (Fax-Capable Printers Only) > > … Overview of this Printer's Fax Features Feature: Status or Logs for “Software for Faxing” on page 409 “Receiving Faxes on a Computer” on page 178 Features: Various Fax Reports You can check the status of sent and received faxes in a report. “Report Settings”...
Page 141: Feature: Fax Box
Faxing (Fax-Capable Printers Only) > > … Overview of this Printer's Fax Features Feature: Security when Se Feature: Fax Box Inbox and confidential boxes You can store received faxes in the inbox or confidential boxes. “Inbox/Confidential” on page 161 Stored Documents Box You can send faxes using documents saved in this box.
Page 142: Features: Other Useful Features
Faxing (Fax-Capable Printers Only) > Sending Faxes Using the Printer Features: Other Useful Features Blocking Junk Faxes You can reject junk fax. “Making Settings for Blocking Junk Faxes” on page 536 Receiving Faxes After Dialing After dialing to another fax machine, you can receive the document from the fax machine. “Receiving Faxes by Making a Phone Call”...
Page 143: Selecting Recipients
Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Selecting Recipients 5. Tap to send the fax . Note: ❏ If the fax number is busy or there is some problem, the printer automatically redials after one minute. ❏...
Page 144: Various Ways Of Sending Faxes
Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes Related Information “Making Contacts Available” on page 509 & “Destination Setting Items” on page 510 & “Recipient” on page 157 & Various Ways of Sending Faxes Sending a Fax after Checking the Scanned Image You can preview the scanned image on the LCD screen before sending the fax.
Page 145 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes 1. Select Fax on the home screen. 2. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary.
Page 146 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending Faxes on Demand (Using Polling Send/Bulletin Board Box) If you store a monochrome document in the printer in advance, the stored document can be sent upon request from another fax machine that has a polling receive feature.
Page 147 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes 4. Make the appropriate settings such as Notify Send Result. Note: If you set a password in Box Open Password, you will be asked to enter the password from the next time you open the box.
Page 148 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏...
Page 149 Faxing (Fax-Capable Printers Only) > > Sending Faxes Using the Printer Various Ways of Sending Faxes 4. Select the Fax Settings tab, and then tap ADF Continuous Scan to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5.
Page 150: Receiving Faxes On The Printer
Faxing (Fax-Capable Printers Only) > Receiving Faxes on the Printer Storing a Fax Without Specifying a Recipient (Store Fax Data) Since you can send faxes using documents stored in the printer, you can save the time spent scanning documents when you need to send the same document frequently. You can store up to 200 pages of a single document in monochrome.
Page 151: Receiving Incoming Faxes
Faxing (Fax-Capable Printers Only) > > Receiving Faxes on the Printer Receiving Incoming Faxes Received faxes are printed in the printer's initial settings. When you want to check the status of the fax settings, print a Fax Settings List by selecting Fax > (Menu) >...
Page 152: Receiving Faxes By Making A Phone Call
Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Receiving Faxes by Making a Pho ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete.
Page 153 Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Receiving Faxes by Making a Pho 2. Tap , and then specify the sender. Note: You can adjust the sound volume of the speaker. 3. Wait until the sender answers your call. When you hear a fax tone, select Send/Receive at the upper right corner of the LCD screen, and then select Receive.
Page 154: Saving And Forwarding Received Faxes
Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Saving and Forwarding Received 2. Select (Menu). 3. Select Extended Fax. 4. Tap Polling Receive to set this to On. 5. Tap Close, and then tap Close again. 6.
Page 155: Viewing Received Faxes On The Printer's Lcd Screen
Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on the Printer Viewing Received Faxes on the Pri ❏ Email address ❏ Shared folder on a network ❏ Another fax machine Note: ❏ The fax data is saved as PDF or TIFF format. ❏...
Page 156: Menu Options For Faxing
Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Frequent ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Moves to the previous or the next page. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons.
Page 157: Recipient
Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Fax Settings Recipient Select the menus on the control panel as described below. Fax > Recipient Contacts The following icon displays the contacts list. Displays the registered contacts list in alphabetic order so that you can select a contact as a recipient from the list.
Page 158 Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Fax Settings Density: Sets the density of the outgoing fax. + makes the density darker, and - makes it lighter. Remove Background: Select the darkness of the background. Tap + to lighten (whiten) the background and tap - to darken (blacken) it.
Page 159 Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Fax Settings Add Sender Information: ❏ Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information.
Page 160: Menu
Faxing (Fax-Capable Printers Only) > > Menu Options for Faxing Menu Menu Select the menus on the control panel as described below. Fax > Menu Transmission Log: You can check the history of sent or received fax jobs. Note that you can also check the history of sent or received fax jobs from Job/Status. Fax Report: Last Transmission: Prints a report for the previous fax that was sent or received through polling.
Page 161: Menu Options For Fax Box
Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Inbox/Confidential Store Fax Data: When this is set to On, and you tap on the Fax Settings tab, you can scan and store documents to the Stored Documents box. You can store up to 200 documents. You can also scan and save documents to the Stored Documents box from Fax Box.
Page 162 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Inbox/Confidential Preview: Displays the preview screen for the document. Select to display the page preview. page preview screen ❏ : Reduces or enlarges. ❏ : Rotates the image to the right by 90 degrees. ❏...
Page 163 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Inbox/Confidential (Box Menu) Print All: This is displayed only when there are stored faxes in the box. Prints all faxes in the box. Selecting On in Delete When Complete deletes all faxes when printing is complete. Save All to Memory Device: This is displayed only when there are stored faxes in the box.
Page 164: Stored Documents
Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Stored Documents: Delete Box: This item is displayed only when you select a confidential box and select Box Menu. Clears the current settings for Confidential Boxes and deletes all stored documents. Copies: Set the number of copies to print.
Page 165 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Stored Documents: Stored Documents Box Displays the stored documents list with information such as the date it was saved and the number of pages. Preview: Displays the preview screen for the document. Select to display the page preview.
Page 166 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Stored Documents: Others: Set the File Name for faxes you want to display in the received faxes list in the box. (Box Menu) Store Fax Data: Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store to the Stored Documents Box.
Page 167: Polling Send/Board
Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board Output Tray: Select the output tray. Select Page: Select the pages you want to print. Delete When Complete: When this is selected, the selected document is deleted when printing is complete. Start Printing: Prints the selected document.
Page 168 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board Delete: Deletes the document you are previewing. Add Document: Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store them in the box. When a document is in the box, Check Document is displayed instead.
Page 169 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board Unregistered Bulletin Board: You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes. After registering a board, the registered name is displayed on the box instead of Unregistered Bulletin Board.
Page 170 Faxing (Fax-Capable Printers Only) > > Menu Options for Fax Box Polling Send/Board Subaddress(SEP): Make or change the conditions for a recipient to receive the fax. Password(PWD): Make or change the conditions for a recipient to receive the fax. Box Open Password: Set or change the password used to open the box.
Page 171: Checking The Status Or Logs For Fax Jobs
Faxing (Fax-Capable Printers Only) > > … Checking the Status or Logs for Fax Jobs Displaying Information Finishing: ❏ Finishing ❏ Eject Paper ❏ Staple ❏ Punch Output Tray: Select the output tray. Select Page: Select the pages you want to print. Delete: Deletes the document you are previewing.
Page 172: Checking Fax Jobs In Progress
Faxing (Fax-Capable Printers Only) > > … Checking the Status or Logs for Fax Jobs Checking Fax Jobs in Pr Received Fax Save/Forward Unprocessed Status Setting There are received documents waiting to be printed or printing is in progress. Printing Saving in the inbox or the There are unread received documents in the inbox or the confidential box.
Page 173: Checking The Fax Job History
Faxing (Fax-Capable Printers Only) > Sending a Fax from a Computer Related Information “Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not Saved/Not & Forwarded)” on page 171 Checking the Fax Job History You can check the history of sent or received fax jobs, such as the date, time and result for each job. 1.
Page 174: Sending Documents Created Using An Application (Windows)
❏ If the FAX Utility is not installed, use one of the following methods and install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) “Application for Updating Software and Firmware (EPSON Software Updater)” on page 412 ❏ Using the disc supplied with your printer. (Windows users Only ) Related Information “Enabling Sending Faxes from a Computer”...
Page 175 Faxing (Fax-Capable Printers Only) > > … Sending a Fax from a Computer Sending Documents Created Usi 7. Select Attach a cover sheet checkbox if necessary. 8. Specify a recipient. ❏ Selecting a recipient (name, fax number and so on) from PC-FAX Phone Book: If the recipient is saved in the phone book, do the steps below.
Page 176 Faxing (Fax-Capable Printers Only) > > … Sending a Fax from a Computer Sending Documents Created Usi ❏ Time specification: Select Specify the transmission time to send a fax at a specific time, and then enter the time in Transmission time. 10.
Page 177: Sending Documents Created Using An Application (Mac Os)
Faxing (Fax-Capable Printers Only) > > … Sending a Fax from a Computer Sending Documents Created Usi Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created.
Page 178: Receiving Faxes On A Computer
“Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 409 “Application for Sending Faxes (PC-FAX Driver)” on page 409 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
Page 179 Faxing (Fax-Capable Printers Only) > > Receiving Faxes on a Computer Checking for New Faxes (Windows) to display a notification when new faxes are received, a notification screen pops up near the Windows system tray, and you can check the new faxes. Note: ❏...
Page 180: Checking For New Faxes (Mac Os)
Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on a Computer Canceling the Feature that Saves 3. Check the date and the sender in the list, and then open the file received as a PDF or TIFF. Note: ❏ Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) ❏...
Page 181 Faxing (Fax-Capable Printers Only) > > … Receiving Faxes on a Computer Canceling the Feature that Saves Related Information “Making Save to Computer Setting not to Receive Faxes” on page 537 &...
Page 182: Using Storage
Using Storage Overview of the Storage Feature........183 Creating Folders.
Page 183: Overview Of The Storage Feature
❏ When the printer is damaged by a natural disaster Epson takes no responsibility for any data loss, data corruption, or other problems due to any cause, even including those listed above and within the warranty period. Be aware that we are also not responsible for the recovery of lost or corrupted data.
Page 184: Types Of Folders
Using Storage > > Overview of the Storage Feature Guide to the Folder Screen Types of Folders Type Overview Shared folder Shared Folder All users can store and use files in the folders. Users cannot change the name of the folder, set a password for the folder, or delete the folder. Users can create folders and assign files to each folder.
Page 185: Creating Folders
Using Storage > Creating Folders Configuration of the File List Screen Select a folder on the Folder List screen, and then select Open to view a list of the files in the folder. Search for the document by entering the name of the document or the user. Sort the files by items.
Page 186: Saving Files To Storage
Using Storage > > Saving Files to Storage Saving Data on a Memory Device to Storage 3. Set each item on the Storage Settings screen. ❏ Folder Number: Unused numbers are assigned automatically. ❏ Folder Name (Required) : Enter any name within 30 letters. You can enter a name that already exists. ❏...
Page 187: Saving Documents From A Computer To Storage (Windows)
You can select a document and save to storage when printing a document from the printer driver. You can also save the document to storage without printing. Note: If you are using macOS Mojave (10.14), you cannot save the document to storage from the printer driver. 1. Click Storage Settings on the Epson Printer Utility screen.
Page 188: Using The Files In Storage
Using Storage > > Using the Files in Storage Saving Data in Storage to a Memory Device 2. Make settings such as the save destination, and then click OK. 3. On the printer driver's pop-up menu, select Print Settings. 4. Select Save to Storage and Print in Job Type. Note: Select Save to Storage to save the print data in a user storage without printing the document.
Page 189: Sending Files In Storage By Email
We recommend saving files in storage to a network folder or cloud service as a backup. You need to setup a network folder or Epson Connect before you can save. See the following when creating a shared folder on a network.
Page 190: Menu Options For Printing Or Saving
Using Storage > > Using the Files in Storage Menu Options for Printing or Saving 2. Select the folder containing the file you want to save to a network folder or cloud service, and then select Open. 3. Select one file. 4.
Page 191 Using Storage > > Using the Files in Storage Menu Options for Printing or Saving ❏ Reduce to Fit Paper Prints the data at a smaller size than the Reduce/Enlarge value to fit within the paper size. If the Reduce/Enlarge value is larger than the paper size, data may be printed beyond the edges of the paper.
Page 192 Using Storage > > Using the Files in Storage Menu Options for Printing or Saving ❏ Cover Allows you to add covers to the booklet. ❏ Paper Setting Select the paper source in which you loaded the paper for the covers. ❏...
Page 193 Using Storage > > Using the Files in Storage Menu Options for Printing or Saving Print Sets: Select when printing copies in several groups. You can set the number of copies, number of sets, and the finishing options. Output Tray: Select which output tray to use for printouts.
Page 194: Managing Folders And Files
Using Storage > > Managing Folders and Files Searching for Folders and Files ❏ PDF Settings: When you have selected PDF as the save format setting, use these settings to protect PDF files. To create a PDF file that requires a password when opening, set Document Open Password. To create a PDF file that requires a password when printing or editing, set Permissions Password.
Page 195: Deleting Files Stored In The Folder
Using Storage > > Managing Folders and Files Restricting Shared Folder Operations Deleting Files Stored in the Folder 1. Select Storage on the printer's control panel. 2. Select the folder where the file you want to delete is stored in, and then select Open. 3.
Page 196 Using Storage > > Managing Folders and Files Restricting Shared Folder Operations 3. Select User or Administrator Only.
Page 197: Printing Using Saved Settings (Print Sets)
Printing Using Saved Settings (Print Sets) Overview of Print Sets..........198 Copying Using Saved Groups.
Page 198: Overview Of Print Sets
Printing Using Saved Settings (Print Sets) > > Overview of Print Sets Setting Copies and Sets Overview of Print Sets What is Print Sets? By saving the number of copies and sets for each group, you can print or copy without entering the number of copies each time.
Page 199: Finishing Types
Printing Using Saved Settings (Print Sets) > > Copying Using Saved Groups Saving Groups for Copying Group 1 Group 2 Group 3 Group 4 Copies x Sets 30×1 31×1 32×1 30×1 You could also make the following settings because the number of students is the same for classes 1 and 4. Group 1 Group 2 Group 3...
Page 200: Copying Using Saved Groups
Printing Using Saved Settings (Print Sets) > > … Copying Using Saved Groups Copying Using Saved Gr 5. Specify the copies and sets on the Copies & Sets tab. For example, if you wanted to print handouts for four classes (Class 1: 30 students, Class 2: 31 students, Class 3: 32 students, Class 4: 30 students) in a school, you would make the following settings.
Page 201: Editing Groups For Copying Saved On The Printer
Printing Using Saved Settings (Print Sets) > > … Printing Using Saved Groups (Storage) Saving Groups Editing Groups for Copying Saved on the Printer You can change the name and settings for the saved group. Note: You can also edit groups that have been saved in storage. 1.
Page 202: Printing Using Saved Groups (Storage)
Printing Using Saved Settings (Print Sets) > > … Printing Using Saved Groups (Storage) Printing Using 7. Specify the copies and sets on the Copies & Sets tab. For example, if you wanted to print handouts for four classes (Class 1: 30 students, Class 2: 31 students, Class 3: 32 students, Class 4: 30 students) in a school, you would make the following settings.
Page 203: Editing Groups For Storage Saved On The Printer
Printing Using Saved Settings (Print Sets) > > … Printing Using Saved Groups (Computer) Saving a Gro 7. Tap Editing Groups for Storage Saved on the Printer You can change the name and settings for the saved group. Note: You can also edit groups that were saved for copying. 1.
Page 204: Printing Using Saved Groups (Computer)
Printing Using Saved Settings (Print Sets) > > … Printing Using Saved Groups (Computer) Editing Grou 2. Select Print Sets, and then click Settings. 3. Set each item on the Print Sets Settings screen, and then click OK. 4. Set the other items on the Main, Finishing or More Options tabs as necessary, and then click OK. “Main Tab”...
Page 205: Deleting Groups Saved To The Printer Driver
Printing Using Saved Settings (Print Sets) > > … Printing Using Saved Groups (Computer) Deleting Gro 3. Select Print Sets, and then click Settings. 4. Set each item on the Print Sets Settings screen, and then click OK. 5. Set the other item on the Main,Finishing or More Options tabs as necessary. 6.
Page 206: Maintaining The Printer
Maintaining the Printer Checking the Consumables Status........207 Improving Print, Copy, Scan, and Fax Quality.
Page 207: Checking The Consumables Status
When using the printer driver, you can also check from your computer. For Windows users, note that you need to install EPSON Status Monitor 3 to enable this feature. Note: You can continue printing while the ink low message is displayed.
Page 208: Preventing Nozzle Clogging
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the Scanner Glass 1. Tap Settings on the home screen. 2. Tap Maintenance. 3. Tap Print Head Nozzle Check. 4. Follow the on-screen instructions to select the paper source in which you loaded A4 size plain paper. 5.
Page 209 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the Scanner Glass Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Take the cleaning cloth from the cleaning cloth holder. 3.
Page 210: Cleaning The Adf
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
Page 211 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏ Using a dry cloth may damage the surface of the roller. ❏...
Page 212 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 5. Take the cleaning cloth from the cleaning cloth holder. 6. Use the cleaning cloth to clean the part that is shown in the illustration. Important: ❏...
Page 213: Saving Power
Maintaining the Printer > Installing or Uninstalling Applications Separately 7. Return the cleaning cloth to the cleaning cloth holder. 8. Close the document cover. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
Page 214: Installing The Applications Separately
Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 412 &...
Page 215 ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 216: Installing A Postscript Printer Driver
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 217: Adding The Printer (For Mac Os Only)
Follow the on-screen instructions to connect the printer to the computer. 5. Follow the on-screen instructions to install the PostScript printer driver. Installing a PostScript Printer Driver - Mac OS Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 218 3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.
Page 219: Updating Applications And Firmware
Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...
Page 220 You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.
Page 221: Replacing Maintenance Rollers
Maintaining the Printer > Replacing Maintenance Rollers 3. Double-click the downloaded .exe file. Epson Firmware Updater starts. 4. Follow the on-screen instructions. Replacing Maintenance Rollers See the slip sheet supplied with the maintenance roller's carton box to replace the maintenance rollers.
Page 222: Solving Problems
Solving Problems The Printer Does Not Work as Expected....... . . 223 A Message is Displayed on the LCD Screen.
Page 223: The Printer Does Not Work As Expected
The overcurrent protection function was activated. Solutions Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact Epson support. Paper Does Not Feed or Eject Correctly No Paper Feeds...
Page 224 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 454 &...
Page 225 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 397 & “Unavailable Paper Types” on page 400 &...
Page 226 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 397 & “Unavailable Paper Types” on page 400 &...
Page 227 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed or Eject Correctly Originals that are not supported by the ADF are being used. Solutions Use originals supported by the ADF. “ADF Specifications” on page 446 &...
Page 228: Cannot Print
Use EPSON Status Monitor 3 to check the connection status for the computer and the printer. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. 1. Access the printer driver.
Page 229 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
Page 230 Solving Problems > > The Printer Does Not Work as Expected Cannot Print A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router.
Page 231 Solving Problems > > The Printer Does Not Work as Expected Cannot Print 6. On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 410 7.
Page 232 Solutions Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. There is still a job waiting to be printed.
Page 233 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 234 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have changed the network environment, such as the wireless router or provider, try making network settings for the printer again.
Page 235 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 236 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 237 Solving Problems > > The Printer Does Not Work as Expected Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 238 Solving Problems > > The Printer Does Not Work as Expected Cannot Print they are connected to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Page 239 Solving Problems > > The Printer Does Not Work as Expected Cannot Print 3. Connect the computer and the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. “Printing a Network Connection Report” on page 322 5.
Page 240 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
Page 241 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The network environment has been changed. Solutions When you have changed the network environment, such as the wireless router or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer.
Page 242 Cannot Print Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed. “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 406 1.
Page 243 Solving Problems > > The Printer Does Not Work as Expected Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 244 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Check the network connection of the computer. See the documentation provided with the smart device for details. Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed.
Page 245: Cannot Copy
Use EPSON Status Monitor 3 to check the connection status for the computer and the printer. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. 1. Access the printer driver.
Page 246 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The printer is not recognized using a USB connection “The Printer Cannot Connect by USB (Windows)” on page 231 ❏ The printer is recognized, but scanning cannot be performed. “Cannot Scan Even Though a Connection has been Correctly Established (Windows)”...
Page 247 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
Page 248 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
Page 249 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 250 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning ❏ The printer is recognized, but scanning cannot be performed. “Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)” on page 253 Cannot connect to a Network The problem could be one of the following issues.
Page 251 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
Page 252 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning See the following to connect the printer to the SSID. “Making Wi-Fi Settings by Entering the SSID and Password” on page 310 & The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
Page 253 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed.
Page 254 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning 2. Check that the printer name is displayed on the home screen. When the printer name is displayed, a connection has been successfully established between the smart device and the printer.
Page 255 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
Page 256 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Messages Solutions DNS error. Check DNS settings. Cannnot connect to the computer. Check the following. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same.
Page 257: Cannot Send Or Receive Faxes
Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Items Operation Error Messages Checking the folder to Check the network path of the shared folder. Communication error. Check the Wi-Fi/ save network connection. Checking the file name Check if there is a file with the same name as the The file name is already in use.
Page 258 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Connected to a DSL phone line without DSL filter. Solutions To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line.
Page 259 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The recipient's fax machine is not ready to receive faxes. Solutions Ask the recipient if the recipient's fax machine is ready to receive a fax. Sending a fax accidently using the subaddress feature.
Page 260 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Cannot Receive Faxes The following causes can be considered. We also recommend checking the printer status in Job/Status, such as whether or not the printer is currently receiving the fax.
Page 261 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The sender has sent the fax without header information. Solutions Ask the sender if header information is setup on their fax machine. Or, disable Fax Header Blank in Settings >...
Page 262 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes The setting for saving received faxes to external memory is disabled. Solutions Select Settings > General Settings > Fax Settings > Receive Settings, and then enable Save to Memory Device in each menu.
Page 263 Use EPSON Status Monitor 3 to check the connection status for the computer and the printer. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. 1. Access the printer driver.
Page 264 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer and select Printing preferences. 2. Click the Maintenance tab. 3. Click EPSON Status Monitor 3. When the remaining ink levels are displayed, a connection has been successfully established between the computer and the printer.
Page 265 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 266 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Check the network connection of the computer. See the documentation provided with the computer for details. The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
Page 267 Make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 268 Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 269 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network.
Page 270 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
Page 271 Solving Problems > > The Printer Does Not Work as Expected Cannot Send or Receive Faxes ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
Page 272: Error Code Is Displayed On The Status Menu
Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. The printer is connected to a SuperSpeed USB port.
Page 273 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution The product was turned off by a power failure. The memory is full. Try the methods below to reduce the size of the print job.
Page 274 Error in the printer's HDD. The job has been canceled. Contact Epson support or an authorized Epson service provider to replace the HDD. Printing is not performed because the login user...
Page 275 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution ❏ Print received faxes from Job Status in Job/ The memory is full. Status . ❏ Delete received faxes saved in the inbox from Job Status in Job/Status.
Page 276 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution ❏ Tap Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings.
Page 277 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution ❏ Increase the storage space in the specified folder. There is not enough storage space available in the specified folder.
Page 278 Solving Problems > > The Printer Does Not Work as Expected Error Code is Displayed on the Status Menu Code Problem Solution The memory device has been removed. Reinsert the memory device. ❏ Reinsert the memory device. An error occurred while saving the data to the memory device.
Page 279: Cannot Operate The Printer As Expected
The number of files has reached the maximum limit. Delete unnecessary saved jobs from the control panel or Web Config. A read/write error has occurred in the storage. Contact Epson support. Cannot Operate the Printer as Expected Operations are Slow Printing Is Too Slow The following causes can be considered.
Page 280 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Scanning Speed Is Slow Scanning at a high resolution. Solutions Try scanning at a lower resolution. LCD Screen Gets Dark The printer is in sleep mode. Solutions Tap anywhere on the LCD screen to return it to its former state.
Page 281 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Printing is Paused The covers of the printer are open. Solutions Close the covers if you have opened them during printing. Memory Device Is not Recognized The memory device is set to disabled.
Page 282 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected The Date and Time Are Incorrect Error occurred in power supply. Solutions After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time.
Page 283: A Message Is Displayed On The Lcd Screen
Epson support. Printer error. For details, see your The printer may be damaged. Contact Epson support or an authorized documentation. Epson service provider to request repairs. However, non-printing features such as scanning may be available.
Page 284 Error Messages Solutions HDD error. Turn the printer off and back on The HDD is damaged. Contact Epson support or an authorized Epson again. If the error continues, contact xxxxxxxx . service provider to replace the HDD device. If the HDD is damaged, you will not be able to receive faxes. Also, you may not be able to print or copy the following items.
Page 285: Paper Gets Jammed
1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Messages are Displayed on the Control Panel” on page 255 &...
Page 286: It Is Time To Replace The Ink Cartridges
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, store ink cartridge packages with their bottom down.
Page 287: Replacing Ink Cartridge
Solving Problems > > It is Time to Replace the Maintenance Box Maintenance Box Handling Precautions ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer.
Page 288: Replacing A Maintenance Box
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 289: Printing, Copying, Scanning, And Faxing Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Printouts are Scuffed or Banding Appears The print head nozzles may be clogged. Solutions Perform a nozzle check to see if the print head nozzles are clogged.
Page 290 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Paper Is Smeared or Scuffed The following causes can be considered. Unsupported paper is being used. Solutions Use paper supported by this printer. “Available Paper and Capacities” on page 397 &...
Page 291 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Paper is not sealed. Solutions Keep paper that you opened once sealed in a plastic bag. The print head is rubbing the surface of the paper. Solutions When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed.
Page 292 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper” on page 36 &...
Page 293: Copy Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor You are using the printer driver for a different printer. Solutions Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
Page 294 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor The print head nozzles may be clogged. Solutions Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Page 295 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Paper Is Smeared or Scuffed The following causes can be considered. Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
Page 296 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper” on page 36 &...
Page 297 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor There is dust or dirt on the ADF or originals. Solutions Clean the ADF, and remove any dust or dirt that adheres to the originals. “Cleaning the ADF”...
Page 298: Scanned Image Problems
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Scanned Image Problems When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it. “Placing Originals”...
Page 299 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Scanned Image Problems There is dust or dirt on the ADF or originals. Solutions Clean the ADF, and remove any dust or dirt that adheres to the originals. “Cleaning the ADF”...
Page 300 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Page 301: The Quality Of The Sent Fax Is Poor
Printing, Copying, Scanning, and Faxing Quality is Poor The Quality of the Sent Fax is Poor 3. Click Reset. If initialization does not solve the problem, uninstall and re-install Epson Scan 2. “Installing or Uninstalling Applications Separately” on page 213 &...
Page 302 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor The Quality of the Sent Fax is Poor There is dust or dirt on the ADF or originals. Solutions Clean the ADF, and remove any dust or dirt that adheres to the originals. “Cleaning the ADF”...
Page 303: Received Fax Quality Is Poor
Ask the sender to send faxes at a higher quality. Cannot Solve Problem After Trying All Solutions If you cannot solve the problem after trying all of the solutions, contact Epson support. If you cannot solve printing or copying problems, see the following related information.
Page 304 For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier. If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support.
Page 305: Adding Or Replacing The Computer Or Devices
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network....306 Re-setting the Network Connection........307 Connecting a Smart Device and Printer Directly (Wi-Fi Direct).
Page 306: Connecting To A Printer That Has Been Connected To The Network
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 307: Using A Network Printer From A Smart Device
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 308: When Changing The Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 309: Making Wi-Fi Settings From The Control Panel
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 310 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Related Information “Making Wi-Fi Settings by Entering the SSID and Password”...
Page 311 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Related Information “Entering Characters” on page 31 & “Checking the Network Connection Status” on page 321 & Making Wi-Fi Settings by Push Button Setup (WPS) You can automatically set up a Wi-Fi network by pressing a button on the wireless router.
Page 312: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 3. Tap Start Setup. 4. Tap Wi-Fi Setup. If you have made Ethernet settings, check the message and then tap Yes. 5. Tap Others > PIN Code Setup(WPS) 6.
Page 313: Connecting To An Iphone, Ipad Or Ipod Touch Using Wi-Fi Direct
❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson printing app, such as Epson iPrint, is used to print from a smart device. Install Epson printing app on the smart device in advance.
Page 314 7. Tap Join. 8. On the printer's control panel, select Next. 9. On the iPhone, iPad or iPod touch, start Epson printing app. Examples of Epson printing apps 10. On the Epson printing app screen, tap Printer is not selected..
Page 315: Connecting To Android Devices Using Wi-Fi Direct
This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function. ❏ Android 4.4 or later ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Page 316 4. Tap Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
Page 317: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 406 & “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 317 &...
Page 318 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next. 7. On the smart device, start Epson printing app. Examples of Epson printing apps...
Page 319: Disconnecting Wi-Fi Direct (Simple Ap) Connection
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again. Related Information “Application for Printing Easily from a Smart Device (Epson iPrint)” on page 406 & Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection;...
Page 320: Changing The Wi-Fi Direct (Simple Ap) Settings Such As The Ssid
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Important: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected. Note: If you want to disconnect a specific device, disconnect from the device instead of the printer.
Page 321: Checking The Network Connection Status
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Restore Default Settings Restore all Wi-Fi Direct (simple AP) settings to their defaults. The Wi-Fi Direct (simple AP) connection information of the smart device saved to the printer is deleted. Note: You can also set up from the Network tab >...
Page 322: Printing A Network Connection Report
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Displaying Detailed Network Information on the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
Page 323 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
Page 324 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 325 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
Page 326 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
Page 327 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 328: Printing A Network Status Sheet
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.
Page 329 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct.
Page 330 Using Optional Items List of Optional Items..........331 Access Point.
Page 331: List Of Optional Items
Using Optional Items > List of Optional Items List of Optional Items Note: Some optional items may not be sold in your region. See the Epson support website for your region for more details. Staple Finisher Optional Item Code Overview C12C935501 Sorts and staples paper before ejecting it.
Page 332 Using Optional Items > List of Optional Items To operate the staple finisher you need to install the finisher bridge unit. Internal Optional Items for the Staple Finisher Optional Item Code Overview 2/4 Hole Punch Unit C12C935171 Punches holes at 70 mm intervals. 2/3 Hole Punch Unit C12C935181 Punches holes at 80 mm intervals.
Page 333 Using Optional Items > List of Optional Items Optional Item Code Overview High Capacity Tray C12C933041 Allows you to load up to Approx. 3000 sheets of plain paper (80 g/m “High Capacity Tray” on page 334 Paper Cassette Lock C12C933231 Locks the paper cassette when the administrator wants to manage paper.
Page 334: Access Point
Using Optional Items > High Capacity Tray Optional Item Code Overview Super G3/G3 Multi Fax C12C934491 You can add up to 3 lines. You can use it as a fax, Board or use it as a network fax to send and receive C12C935271 (For users in Australia documents on your computer.
Page 335: Setting The High Capacity Tray In The Printer Driver
Using Optional Items > > High Capacity Tray Loading Paper in the High Capacity Tray Setting the High Capacity Tray in the Printer Driver To use the installed high capacity tray, the printer driver needs to acquire the necessary information. Setting the High Capacity Tray in the Printer Driver - Windows Note: Log on to your computer as an administrator.
Page 336: Problems With The High Capacity Tray
Using Optional Items > > High Capacity Tray High Capacity Tray Specification Select , and then select How To > Load paper. Select the paper type and paper source you want to use to display the animations. Select Finish to close the animation screen. Problems with the High Capacity Tray Paper Does Not Feed from the High Capacity Tray You need to make settings in the printer driver.
Page 337: Staple Finisher
Using Optional Items > > Staple Finisher Staple Finisher Part Names Available Number of Settings Approx. 3000 sheets for 80 g/m paper Power Supplied from the computer Dimensions Width: 321 mm (12.6 in.) Depth: 620 mm (24.4 in.) Height: 504 mm (19.8 in.) Weight Approx.
Page 338: Setting The Staple Finisher In The Printer Driver
Using Optional Items > > Staple Finisher Printer Settings When Using the Staple Finsher Optional Item Overview Staple Cartridge For flat stitching. Punch Waste Tray Collects punch hole scraps. Setting the Staple Finisher in the Printer Driver The process is the same as for the high capacity tray. Related Information “Setting the High Capacity Tray in the Printer Driver”...
Page 339: Using The Staple Finisher
Using Optional Items > > Staple Finisher Using the Staple Finisher Using the Staple Finisher Stacking Each Set of Copies by Sorting from a Computer You can sort the printouts by stacking each set of copies by alternately rotating 90 degrees. If you install the optional booklet finisher, you can also sort by offsetting each set of copies.
Page 340 Using Optional Items > > Staple Finisher Using the Staple Finisher 4. Click Print. Related Information “Printing a Document Using the PostScript Printer Driver (Windows)” on page 73 & “Advanced Options” on page 77 & Print Settings (Mac OS) 1. Select Finishing from the pop-up menu, and then select an option from the Sort setting. 2.
Page 341 Using Optional Items > > Staple Finisher Using the Staple Finisher Print Settings (Windows) 1. On the printer driver’s Finishing tab, select the stapling position from Staple. 2. Set the other items, and then click OK. 3. Click Print. Related Information “Printing from a Computer - Windows”...
Page 342 Using Optional Items > > Staple Finisher Using the Staple Finisher 4. Click Print. Related Information “Printing from the PostScript Printer Driver on Mac OS” on page 86 & “Menu Options for Printer Features” on page 89 & Punching Each Set of Copies from a Computer You can use the optional staple finisher or booklet finisher, and then the punch unit to punch holes on the printed paper.
Page 343 Using Optional Items > > Staple Finisher Using the Staple Finisher “Finishing Tab” on page 51 & Print Settings (Windows PostScript) 1. On the printer driver's Advanced Options, click Printer Features in Document Options. 2. Select the hole punching position from Punch. 3.
Page 344 Using Optional Items > > Staple Finisher Using the Staple Finisher Stacking Each Set of Copies by Sorting from a Memory Device You can print JPEG, PDF, and TIFF files from a memory device and sort by offsetting each set of copies. 1.
Page 345 Using Optional Items > > Staple Finisher Using the Staple Finisher 2. Select Memory Device on the home screen. 3. Select the file type and the file you want to print. 4. Select the Advanced tab, and then select Finishing. 5.
Page 346 Using Optional Items > > Staple Finisher Using the Staple Finisher Printing with Stapling or Punch Holes from Storage You can print files from storage and staple them or add punch holes. Important: Adjust the data so that it is not printed at the punch position. If you punch on the printed area, it may cause punch failure or a paper jam.
Page 347 Using Optional Items > > Staple Finisher Using the Staple Finisher 2. Select Copy on the home screen. 3. Select the Basic Settings tab, and then select Finishing. 4. Select Shift Sort in Eject Paper, and then select OK. 5. Tap Copying and Stapling or Punching Holes You can copy originals and staple them or add punch holes.
Page 348: Problems With The Staple Finisher
Using Optional Items > > Staple Finisher Problems with the Staple Finisher Replacing the Staple Cartridge for the Staple Finisher When it is time to replace the staple cartridge, a message is displayed on the LCD screen. Follow the on-screen instructions to replace the cartridge.
Page 349 Using Optional Items > > Staple Finisher Problems with the Staple Finisher Settings > General Settings > Printer Settings > Optimize Finishing ❏ Paper jams when stapling: Set Align when Staple to On. ❏ Paper jams when not stapling: Set Align when Non-staple to On. Lower the density setting.
Page 350: Menu Options For Printing From A Computer (When Staple Finisher Installed)
Using Optional Items > > … Staple Finisher Menu Options for Printing from a Computer (When Staple Finisher Ins Menu Options for Printing from a Computer (When Staple Finisher Installed) Finishing Tab Windows (When Staple Finisher Installed) Sort: Shift Sort: Offsets each set of copies.
Page 351: Menu Options For Printing From Memory Devices Or Storage (When Staple Finisher Installed)
Using Optional Items > > … Staple Finisher Menu Options for Printing from Memory Devices or Storage (When St Staple: Select the staple location. Punch: Select the punch hole location. Displayed when the punch unit is installed. Related Information “Menu Options for Finishing” on page 82 &...
Page 352: Menu Options For Copying (When Staple Finisher Installed)
Using Optional Items > > Staple Finisher Staple Finisher Specifications Menu Options for Copying (When Staple Finisher Installed) You can find the menu on the printer's control panel below. Copy > Basic Settings. Finishing(When Staple Finisher installed) Eject Paper: ❏ Shift Sort: Offset each set of copies.
Page 353: Booklet Finisher
Using Optional Items > Booklet Finisher Available Staple , B4 , A4 , B5 , Legal , Letter , Executive , 16K Paper Sizes , Indian-Legal , 8K , 8.5×13 in , 11×17 in Amount of 60 to 90 g/m Available ❏...
Page 354: Booklet Finisher Part Names
Using Optional Items > > Booklet Finisher Setting the Booklet Finisher in the Printer Driver Booklet Finisher Part Names Optional Item Overview Booklet Finisher Sorts, saddle stitches, folds, and staples the paper before ejecting it. Punches holes using the optional hole punch unit. Finisher Bridge Unit To operate the staple finisher or booklet finisher you need to install the finisher bridge unit.
Page 355: Printer Settings When Using The Booklet Finsher
Using Optional Items > > Booklet Finisher Using the Booklet Finisher Related Information “Setting the High Capacity Tray in the Printer Driver” on page 335 & Printer Settings When Using the Booklet Finsher You need to make settings on the printer to use the Booklet Finisher. ❏...
Page 356 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Shift Sort: Offsets each set of copies when printing multiple copies. Auto Select or Finisher Tray must be selected as the Output Tray setting. Print Settings (Windows) 1. On the printer driver’s Finishing tab, select the method for stacking multiple copies from the Sort setting. 2.
Page 357 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 2. Select an option from the Sort setting. 3. Set the other items as necessary. 4. Click Print. Related Information “Printing from the PostScript Printer Driver on Mac OS” on page 86 &...
Page 358 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Related Information “Printing a Document Using the PostScript Printer Driver (Windows)” on page 73 & “Advanced Options” on page 77 & Print Settings (Mac OS) 1. Select Finishing from the pop-up menu, and then select the stapling position from Staple. 2.
Page 359 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Important: Adjust the data so that it is not printed at the punch position. If you punch on the printed area, it may cause punch failure or a paper jam. Print Settings (Windows) 1.
Page 360 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 2. Set the other items as necessary. 3. Click Print. Related Information “Printing from a Computer - Mac OS” on page 78 & “Menu Options for Finishing” on page 82 &...
Page 361 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Related Information “Printing from a Computer - Windows” on page 48 & “Finishing Tab” on page 51 & Print Settings (Windows PostScript) 1. On the printer driver's Advanced Options, click Printer Features in Document Options. 2.
Page 362 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 3. Set the other items as necessary. Note: If booklets or paper remain in the booklet tray, you will not be able to start bookbinding printing. Make sure there is nothing on the booklet tray.
Page 363 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Printing with Stapling or Punch Holes from a Memory Device You can print JPEG, PDF, and TIFF files from a memory device and staple them or add punch holes. Important: Adjust the data so that it is not printed at the punch position.
Page 364 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 2. Select the folder in which the file that you want to print is saved, and then select the file. 3. Select Print Settings. 4. Select the Basic Settings tab, and then select Finishing. 5.
Page 365 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Ejecting Each Set of Printouts with Saddle Stitching or Folding from Storage You can print files from storage, and then eject each set of printouts with saddle stitching or folding. 1.
Page 366 Using Optional Items > > Booklet Finisher Using the Booklet Finisher 1. Place the originals. “Placing Originals” on page 41 2. Select Copy on the home screen. 3. Select the Basic Settings tab, and then select Finishing. 4. Select Shift Sort in Eject Paper, and then select OK. 5.
Page 367 Using Optional Items > > Booklet Finisher Using the Booklet Finisher Related Information “Binding Margin:” on page 113 & Copying Files and Creating Booklets Using Saddle Stitching or Folding You can eject each set of copies with saddle stitching or folding. 1.
Page 368: Ejecting Documents Continuously
Using Optional Items > > Booklet Finisher Problems with the Booklet Finisher 12. Tap Replacing the Stapler Cartridge for the Booklet Finisher When it is time to replace the staple cartridge, a message is displayed on the LCD screen. Follow the on-screen instructions to replace the cartridge.
Page 369 Using Optional Items > > Booklet Finisher Problems with the Booklet Finisher Paper is not Ejected to the Booklet Finisher ❏ Remove any scraps of paper left inside the booklet finisher. ❏ Remove any objects that are around the booklet finisher. Paper or Staples Get Jammed in the Booklet Finisher Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces or jammed staples.
Page 370 Using Optional Items > > Booklet Finisher Problems with the Booklet Finisher Cannot Staple Paper edges are not aligned. ❏ You can reduce paper misalignments by selecting the following menu. Note that printing may take longer. Settings > General Settings > Printer Settings > Optimize Finishing > Align when Staple > On ❏...
Page 371: Menu Options For Printing From A Computer (When Booklet Finisher Installed)
Using Optional Items > > … Booklet Finisher Menu Options for Printing from a Computer (When Booklet Finisher I Related Information “Paper Handling Precautions” on page 34 & “Paper Is Smeared or Scuffed” on page 290 & Menu Options for Printing from a Computer (When Booklet Finisher Installed) Finishing Tab Windows (When Booklet Finisher Installed) Sort:...
Page 372 Using Optional Items > > … Booklet Finisher Menu Options for Printing from a Computer (When Booklet Finisher I Related Information “Advanced Options” on page 77 & Menu Options for FinishingMac OS (When Booklet Finisher Installed) Sort: Shift Sort: Offsets each set of copies. You can select this option only when you select Auto Select or Finisher Tray as the Output Tray setting.
Page 373: Menu Options For Printing From Memory Devices Or Storage (When Staple Finisher Installed)
Using Optional Items > > … Booklet Finisher Menu Options for Printing from Storage (When Booklet Finisher Inst Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed) Select the following on the printer's control panel. ❏ Select Memory Device, select the file type, and then select the Advanced tab. ❏...
Page 374: Menu Options For Copying (When Booklet Finisher Installed)
Using Optional Items > > Booklet Finisher Menu Options for Copying (When Booklet Finisher Installed) Half Fold: Specify these settings when you want to make the printouts half folded. This menu is displayed only when the half fold function is enabled. ❏...
Page 375: Booklet Finisher Specifications
Using Optional Items > > Booklet Finisher Booklet Finisher Specifications ❏ Sheets per Staple Specify the number of page for saddle stiches. ❏ Split Allows you to print separately. ❏ Cover Allows you to add the covers to the copies. ❏...
Page 376 Using Optional Items > > Booklet Finisher Booklet Finisher Specifications Ejecting Capacity Output Tray 250 sheets Finisher Tray Standard (Stack) Ejecting, Shift Ejecting ❏ A4/B5/Letter 1-sided/2-sided: 1700 sheets ❏ A3/B4/Legal 1-sided/2-sided: 1500 sheets ❏ Same width mixed loading 1-sided/2-sided: 1700 sheets Staple ❏...
Page 377: Settings Menu List (When Finisher Is Installed)
Using Optional Items > Settings Menu List (When Finisher is Installed) Available Punch , B4 , A4 , B5 , Legal , Letter Paper Sizes Executive , 16K , 16K , Indian-Legal , 8K , 8.5×13 in 11×17 in *1:Not supported for 4 Hole *2:Not supported for 3 Hole/4 Hole Punch 2Hole/4 Hole, 2Hole/3 Hole...
Page 378: Fax Board (Super G3/G3 Multi Fax Board)
Using Optional Items > > Fax Board (Super G3/G3 Multi Fax Board) Expansion Fax Ports ❏ Align when Non-staple Reduce paper misalignment. However, this may lower print speed. ❏ Align when Fold and Saddle Stitch Reduce paper misalignment to fold or saddle stich each set of copies in the correct position. However, this may lower print speed.
Page 379: Fax Settings Menu (When Optional Fax Boards Installed)
Using Optional Items > > … Fax Board (Super G3/G3 Multi Fax Board) Fax Settings Menu (When Optional Fax Boar LINE2 port Connect the printer to the phone line. The method for connecting the port is the same as for the LINE1 port. For details, see the related Information below. LINE3 port Related Information “Compatible Telephone Lines”...
Page 380 Using Optional Items > > … Fax Board (Super G3/G3 Multi Fax Board) Fax Settings Menu (When Optional Fax Boar The functions for each item are the same as for standard faxing. See "Related Information" below for details on each item. Transmission Setting By Line: G3-1: Select an option for standard line G3-1 according to how it will be used (sending only,...
Page 381: Registering A Recipient To The Contacts List (When Optional Fax Boards Installed)
Using Optional Items > > … Fax Board (Super G3/G3 Multi Fax Board) Sending Faxes Using the Printer with Option ❏ Password(SID) perfect match ❏ Receiving Time Related Information “Conditional Save/Forward:” on page 430 & Related Information “Conditional Save/Forward:” on page 430 &...
Page 382: Sending Faxes From A Computer Using An Optional Fax Board
Using Optional Items > > … Fax Board (Super G3/G3 Multi Fax Board) Sending Faxes From a Computer Using an O 3. Select the recipients to send the fax to on the Recipient tab. “Selecting Recipients” on page 143 To enter fax numbers manually, select Enter Directly, and then select Select Line. Select Sending and Receiving or Sending Only in Transmission Setting By Line.
Page 383: Checking The Status Of The Lines (When Optional Fax Boards Installed)
Using Optional Items > > Fax Board (Super G3/G3 Multi Fax Board) Solving Problems 6. Specify a recipient. See "Related Information" below for more details. “Sending Documents Created Using an Application (Windows)” on page 174 The recipient is added to the Recipient List displayed in the upper part of the window. 7.
Page 384: Specifications For Optional Super G3/G3 Multi Fax Board
Using Optional Items > > … Ethernet Board (10/100/1000 Base-T, Ethernet) Function List when Using an Addition “Received Fax Quality is Poor” on page 303 & Specifications for Optional Super G3/G3 Multi Fax Board Possible number of expansions 2 (3 in total with standard) Others are the same as for standard faxing.
Page 385 Additional Network” on page 388 ✓ ✓ Advanced IPsec/IP Filtering “Encrypted Communication Using IPsec/IP security settings Filtering” on page 577 ✓ ✓ IEEE802.1X “Connecting the Printer to an IEEE802.1X Network” on page 588 ✓ Epson Open Platform “Using Epson Open Platform” on page 599...
Page 386: Installing An Ethernet Board
Using Optional Items > > Ethernet Board (10/100/1000 Base-T, Ethernet) Installing an Ethernet Board ✓ = Available. - = Not available. : You need to make settings for each network. : You can use the standard or the additional network to send to recipients for each destination. : Available only on either the standard or the additional network.
Page 387: Settings When Using An Additional Network
Using Optional Items > > … Ethernet Board (10/100/1000 Base-T, Ethernet) Settings when Using an Additional Ne 4. Install the ethernet board straight into the additional interface slot for the ethernet board. Insert the ethernet board firmly into the slot. Important: Do not remove the cover of the ethernet board.
Page 388 Using Optional Items > > … Ethernet Board (10/100/1000 Base-T, Ethernet) Settings when Using an Additional Ne We recommend that you change the initial password as soon as possible to prevent unauthorized access. If you reset the additional network to the default settings, the initial password will be restored. Related Information “Menu Options for Network Settings (When Using an Additional Network)”...
Page 389 Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ When using a function in which a printer directly connects to the Internet, such as Epson Connect service or another company's cloud services.
Page 390 Using Optional Items > > … Ethernet Board (10/100/1000 Base-T, Ethernet) Settings when Using an Additional Ne 4. Select Use for Proxy Server Settings. 5. Enter the address for the proxy server by IPv4 or FQDN format. Confirm the value reflected on the previous screen. 6.
Page 391 Using Optional Items > > … Ethernet Board (10/100/1000 Base-T, Ethernet) Settings when Using an Additional Ne ❏ Fax to Email ❏ Fax to Folder Follow the steps below to select the network to use these scan and fax functions. 1.
Page 392: Solving Problems When Using An Additional Network
Using Optional Items > > … Ethernet Board (10/100/1000 Base-T, Ethernet) Solving Problems when Using an Addi 3. Set the subject of email notification. Select the contents displayed on the subject from the two pull-down menus. ❏ The selected contents are displayed next to Subject. ❏...
Page 393: Menu Options For Network Settings (When Using An Additional Network)
Using Optional Items > > … Ethernet Board (10/100/1000 Base-T, Ethernet) Menu Options for Network Settings ( Scan or Fax Functions from the Control Panel Do Not Work Correctly (Except for Scan to Cloud) The network to use the scan or fax functions from the control panel is not selected correctly. The scan or fax functions from the control panel are available on either the standard or additional network.
Page 394: Paper Cassette Lock
Using Optional Items > > Paper Cassette Lock Using the Paper Cassette Lock Advanced: Make the following detailed settings. ❏ TCP/IP ❏ IPv6 Address ❏ Link Speed & Duplex ❏ Redirect HTTP to HTTPS ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X You need to enter the administrator password for the additional network.
Page 395: Problems With The Paper Cassette Lock
When you remove the Paper Cassette Lock from the paper cassette, insert the key all the way into the lock. Make sure you remove the key after the button appears in the middle of the slot . Problems with the Paper Cassette Lock Lost the Paper Cassette Lock Key Contact Epson support or an authorized Epson service provider.
Page 396: Product Information
Product Information Paper Information..........397 Consumable Products Information.
Page 397: Paper Information
Note: ❏ Genuine Epson paper is not available when printing with the Epson universal printer driver. ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for 2-sided printing.
Page 398 Loading Capacity (Sheets) Paper Tray Paper Cassette 1 to 4 Epson Double-Sided Matte Paper A3+, A3, A4 Epson Photo Quality Ink Jet Paper A3+, A3 Epson Double-sided Photo Quality Ink Jet Paper Commercially Available Paper Note: ❏ 8.5×13 in, 8K (270×390 mm), 16K (195×270 mm) and the half letter sizes are not available when printing with the PostScript printer driver.
Page 399 Product Information > > Paper Information Available Paper and Capacities Media Name Size Loading Capacity (Sheets) Paper Tray Paper Cassette 1 to 4 Thick paper A3+, SRA3, 12 x 18 in, A3, Up to the line indicated – US B (11×17 in.), B4, Legal, by the triangle symbol on Extra thick paper Indian-Legal, 8.5 x 13 in,...
Page 400 80 to 100 g/m (21 to 26 lb) Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper Related Information “Available Paper and Capacities” on page 397 & Commercially Available Paper ❏ Plain paper, Copy paper, Preprinted paper, Letterhead, Color paper, Recycled paper, High quality plain paper A3+, SRA3, 12×18 in, B6, A6 size paper is not supported for automatic 2-sided printing.
Page 401: Consumable Products Information
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
Page 402: Software Information
Note: Contact Epson Support for your new maintenance roller. Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer according to the commands from an application.
Page 403 & Guide to Windows Printer Driver EPSON Status Monitor 3 You can use this utility to monitor the status of your printer and display error messages and more. You can also check the status of consumables and the progress of printing. You need to install this software to use it.
Page 404 Software for Printing Guide to Mac OS Printer Driver Epson Printer Utility You can check the printer status and errors by starting the EPSON Status Monitor. Application that can print PostScript Fonts (Windows PostScript Printer Driver) The PostScript printer driver allows the printer to receive and interpret print instructions in the page description language sent from the computer and print properly.
Page 405 Product Information > > Software Information Software for Printing ❏ Windows Vista/Windows Server 2008 Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select Control Panel >...
Page 406 Application for Printing Easily from a Smart Device (Epson iPrint) Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 407: Software For Scanning
Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN-...
Page 408 ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 409: Software For Faxing
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer (FAX).
Page 410: Software For Package Creation
If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.
Page 411 IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
Page 412: Software For Updating
EPSON Software Updater is an application that installs new software, and updates firmware over the Internet. If you want to check for update information regularly, you can set the interval for checking for updates in EPSON Software Updater's Auto Update Settings.
Page 413: Settings Menu List
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 414 Product Information > > Settings Menu List General Settings ❏ Normal Mode Select the volume such as Button Press. ❏ Quiet Mode Select the volume such as Button Press in Quiet Mode. Detect Double Feed: Select On to detect a double-feed paper error when scanning with the ADF. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations.
Page 415 Product Information > > Settings Menu List General Settings Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again. Language: Select the language used on the LCD screen.
Page 416 Product Information > > Settings Menu List General Settings “Entering Characters” on page 31 & Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper source to specify the paper size and paper type you loaded.
Page 417 Product Information > > Settings Menu List General Settings Output: Other: Select where to output when printing anything except for copies and faxes. Printing Language: Select the printing language for the USB interface or the network interface. Universal Print Settings: These print settings are applied when you print using an external device without using the printer driver.
Page 418 Product Information > > Settings Menu List General Settings ❏ Quality Select the print quality for PCL or PostScript printing. ❏ Ink Save Mode Select On to save ink by reducing the print density. ❏ Print Order Last Page on Top Starts printing from the first page of a file.
Page 419 Product Information > > Settings Menu List General Settings ❏ Form Set the number of lines for the selected paper size and orientation. This also causes a line spacing (VMI) change, and the new VMI value is stored in the printer. This means that later changes in the page size or orientation settings cause changes in the Form value based on the stored VMI.
Page 420 Product Information > > Settings Menu List General Settings Print Speed Priority Select Off to allow the printer to match the printing speed to the paper type and print data conditions. This allows you to prevent print quality from declining and paper jams. PC Connection via USB: Select Enable to allow a computer to access the printer when connected by USB.
Page 421 Product Information > > Settings Menu List General Settings ❏ Android ❏ Other OS Devices ❏ Change ❏ Change Network Name ❏ Change Password ❏ Change Frequency Range This setting may not be displayed depending on the region. ❏ Disable Wi-Fi Direct ❏...
Page 422 You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 423 Product Information > > Settings Menu List General Settings User Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > User Settings Initial tab Select the tab you want to display first each time you tap Fax from the fax top screen. Quick Operation Button You can register up to four items displayed in Fax >...
Page 424 Product Information > > Settings Menu List General Settings Attach Fax image to report: Prints a Transmission Report with an image of the first page of the sent document. Select On(Large Image) to print the upper part of the page without reducing. Select On(Small Image) to print the entire page reducing it to fit onto the report.
Page 425 Product Information > > Settings Menu List General Settings Line Type: Select the line type to which you have connected the printer. When using the printer in an environment that uses extensions and requires an external access code, such as 0 and 9, to get an outside line, select PBX. For an environment that uses a DSL modem or terminal adapter, setting to PBX is also recommended.
Page 426 Product Information > > Settings Menu List General Settings ❏ Fax Header Blank: If the other party's phone number is blocked, set whether to reject receiving the faxes. ❏ Caller not in Contacts: If the other party's phone number is not in the contacts, set whether to reject receiving the faxes.
Page 427 Product Information > > Settings Menu List General Settings Security Settings You can find the menu on the printer's control panel below. Settings > General Settings > Fax Settings > Security Settings Note: ❏ On the Web Config screen, you can find the menu below. Fax tab >...
Page 428 Product Information > > Settings Menu List General Settings Auto Rotation: An A4 size original placed in the ADF or on the scanner glass with its long edge facing to the left is sent as an A3 size fax. Enable this to rotate the scanned image to send it at A4 size. Quick memory send: The quick memory send feature starts sending the fax when the printer finishes scanning the first page.
Page 429 Product Information > > Settings Menu List General Settings Receive Settings Related Information “Save/Forward Settings” on page 429 & “Print Settings” on page 434 & Save/Forward Settings Unconditional Save/Forward: You can find the menu on the printer's control panel below. Settings >...
Page 430 Product Information > > Settings Menu List General Settings ❏ Destination: You can select forwarding destinations from the contacts list you added in advance. If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend that you test if you can send a scanned image to the destination in the scan mode.
Page 431 Product Information > > Settings Menu List General Settings Name: Enter name of the condition. Condition(s): Select the conditions and make the settings. Sender Fax Number match When the sender fax number matches, the received fax is saved and forwarded. Subaddress(SUB) perfect match When the subaddress (SUB) matches perfectly, the received fax is saved and forwarded.
Page 432 Product Information > > Settings Menu List General Settings Print: Prints received faxes. Save/Forward File Format: You can set the file format when saving or forwarding received faxes. PDF Settings: Selecting PDF in Save/Forward File Format enables the settings. Document Open Password: Password Setting: Enables to set a document open password.
Page 433 Product Information > > Settings Menu List General Settings Selecting Print on Error prints a report only when you save or forward a received fax and an error occurs. Related Information “Making Saving Settings to Receive Faxes with Specific Conditions” on page 532 &...
Page 434 Product Information > > Settings Menu List General Settings Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings Note: You cannot print the list from the Web Config screen. Print Conditional Save/Forward list: Prints the Conditional Save/Forward list. Print Settings You can find the menu on the printer's control panel below.
Page 435 Product Information > > Settings Menu List General Settings Add Reception Information: Prints reception information on the received fax, even if the sender does not set the header information. The reception information includes the received date and time, sender's ID, reception ID (such as "...
Page 436 Product Information > > Settings Menu List General Settings Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions. Related Information “Basic Settings” on page 424 & “Making the Printer Ready to Send and Receive Faxes” on page 525 &...
Page 437 Product Information > > Settings Menu List General Settings Shared Folder Access Control: ❏ Access Select whether or not to allow the use of the shared folder (fixed). ❏ Operation Authority Select to restrict creating, editing, and deleting folders to administrators or users. ❏...
Page 438 Product Information > > Settings Menu List General Settings System Administration By using this menu, you can maintain the product as a system administrator. It also allows you to restrict product features for individual users to suite your work or office style. Select the menus on the control panel as described below.
Page 439 Product Information > > Settings Menu List General Settings HDD Erase Settings: Make settings for processing data stored in the internal hard disc. Jobs for printing, copying, and scanning are temporarily saved to the hard disc in order to handle the data for authenticated printing and the large amount of copying, scanning, printing, etc.
Page 440 Program Verification on Start Up: Select On to verify the printer's program when starting up. Customer Research: Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Reset: Reset the settings in the following menus to their defaults.
Page 441: Print Counter
Product Information > > Settings Menu List Print Counter ❏ Erase All Memory Erases all data on the hard disc. You cannot perform other operations or turn off the device during formatting. ❏ High Speed Erases all data with a dedicated erase command. ❏...
Page 442: Supply Status
Product Information > > Settings Menu List Maintenance Supply Status Select the menu on the control panel as described below. Settings > Supply Status Displays the approximate level of the ink and service life of the maintenance box. When is displayed, the ink is running low or the maintenance box is nearly full. When is displayed, you need to replace the item as ink is expended or the maintenance box is full.
Page 443: Language
Product Information > > Settings Menu List Contacts Manager Staple Position Adjustment: Select this feature to raise the needle when replacing staples. Maintenance Roller Information: Select this feature to check the maintenance roller service life of the paper cassette. You can also reset the maintenance roller counter.
Page 444: User Settings
Authentication System Select the menus on the control panel as described below. Settings > Authentication System You can check the status of the Authentication System and the Epson Open Platform. Authentication Device Status Displays the status of the authentication device.
Page 445: Product Specifications
Product Information > > Product Specifications Scanner Specifications Epson Open Platform Information Displays the status of the Epson Open Platform. Product Specifications Printer Specifications Type Printer Inkjet Print Head Nozzle Placement Black ink nozzles: 8676 Printable Area Printable Area for Single Sheets 3.0 mm (0.12 in.)
Page 446: Adf Specifications
Product Information > > Product Specifications Fax Specifications (Fax-capable Printers Only) Maximum Document Size 297×431.8 mm (11.7×17 in.) Scanning Resolution 600 dpi (main scan) 600 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...
Page 447: Using Port For The Printer
Product Information > > Product Specifications Using Port for the Printer Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) Color 200×200 dpi Page Memory...
Page 448 SMTP SSL/TLS (TCP) SMTP STARTTLS (TCP) POP before SMTP connection (When POP server POP3 (TCP) scan to mail is used from the printer) When Epson Connect is used Epson Connect HTTPS Server XMPP 5222 When ERMS is used...
Page 449: Interface Specifications
Product Information > > Product Specifications Network Specifications Sender Destination Protocol Port (Client) (Server) Number Client File sending (When FTP printing is Printer FTP (TCP) computer used from the printer) Discover the printer from an Printer ENPC (UDP) 3289 application such as EpsonNet Config, printer driver, and scanner driver.
Page 450 The availability of these channels and use of the product outdoors over these channels varies by location. For more information, see http://support.epson.net/wifi5ghz/ Not supported for IEEE 802.11b Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously.
Page 451 ✓ Bonjour Printing (Mac OS) IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓...
Page 452: Postscript Level 3 Compatibility
You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0...
Page 453: Dimensions
Sleep mode: Approx. 1.1 W Power off: Approx. 0.1 W Maximum Power Consumption: Approx. 320 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
Page 454: Environmental Specifications
Product Information > > Product Specifications Installation Location and Space Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 15 to 85% RH (without condensation) Storage Temperature after initial ink charging: -14 to 40°C (6.8 to 104°F) Temperature before initial ink charging: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Page 455 Product Information > > Product Specifications Installation Location and Space Important: Do not place the printer in the following locations; otherwise a malfunction may occur. ❏ Subject to direct sunlight ❏ Subject to rapid changes in temperature and humidity ❏ Subject to fire ❏...
Page 456: Installation Location And Space With Finishers Installed
Product Information > > Product Specifications Installation Location and Space with Finishers Installed 1544mm 383mm 397mm 631mm 474mm Installation Location and Space with Finishers Installed With Staple Finisher 2666 mm...
Page 457: System Requirements
Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac OS X v10.6.8 Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported. Font Specifications The following fonts are available on the Internet. ❏ Epson Barcode Font...
Page 458: Available Fonts For Postscript
Product Information > > Font Specifications Available Fonts for PostScript Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic...
Page 459: Available Fonts For Pcl (Urw)
Product Information > > Font Specifications Available Fonts for PCL (URW) Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique...
Page 460: List Of Symbol Sets
Product Information > > Font Specifications List of Symbol Sets Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh...
Page 461 Product Information > > Font Specifications List of Symbol Sets List of Symbol Sets for PCL 5 Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Norweg1 ✓ Roman Extension ✓ ✓ ✓ Italian ✓ ✓ ✓ ✓ ECM94-1 ✓ ✓...
Page 462 Product Information > > Font Specifications List of Symbol Sets Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PsText ✓ ✓ ✓ ✓ IBM-US ✓ ✓ ✓ ✓ IBM-DN ✓ ✓ ✓ McText ✓ ✓ ✓ ✓ PcMultiling ✓ ✓...
Page 463: Epson Barcode Fonts (Windows Only)
Printing with Epson BarCode Fonts Follow the steps below to create and print bar codes using Epson BarCode Fonts. The application featured in these instructions is Microsoft WordPad in Windows 10. The actual procedure may differ slightly when printing from...
Page 464 Epson BarCode Fonts (Windows Only) 1. Open a document in your application and enter the characters you want to convert into a bar code. 2. Select the characters, then select the Epson BarCode font you want to use, and the font size. Note:...
Page 465 ❏ To more easily distinguish bar codes from other text in your document, set your application to show text symbols, such as paragraph marks, tabs, etc. ❏ Because special characters such as Start bar and Stop bar are added when an Epson BarCode Font is selected, the resulting bar code may have more characters than were originally input.
Page 466 Font Specifications Epson BarCode Fonts (Windows Only) Epson BarCode Fonts specifications This section contains details on the character input specifications for each Epson BarCode Font. EPSON EAN-8 ❏ EAN-8 is an eight-digit abbreviated version of the EAN bar code standard.
Page 467 Product Information > > Font Specifications Epson BarCode Fonts (Windows Only) ❏ Check digit ❏ OCR-B Print sample EPSON EAN-13 EPSON UPC-A ❏ UPC-A is the standard bar code specified by the American Universal Product Code (UPC Symbol Specification Manual).
Page 468 Product Information > > Font Specifications Epson BarCode Fonts (Windows Only) Font size 60 pt to 96 pt. Recommended sizes are 60 pt and 75 pt (standard). The following codes are inserted automatically and need not be input by hand: ❏...
Page 469 EPSON ITF ❏ The EPSON ITF fonts conform to the USSInterleaved 2-of-5 standard (American). ❏ Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Interleaved 2-of-5 standard.
Page 470 Font Specifications Epson BarCode Fonts (Windows Only) ❏ Interleaved 2-of-5 treats every two characters as one set. When there are an odd number of characters, EPSON ITF fonts automatically add a zero to the beginning of the character string. Character type...
Page 471 Product Information > > Font Specifications Epson BarCode Fonts (Windows Only) ❏ Start/Stop character (when not input) ❏ Check digit Print sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num EPSON EAN128 ❏ GS1-128(EAN128) fonts support code sets A, B, and C. When the code set of a line of characters is changed in the middle of the line, a conversion code is automatically inserted.
Page 472: Storage Specifications
❏ FNC1 character It inserts for discernment from Code128 and for a pause of the variable length application identifier. ❏ Check digit ❏ Change code set character Print sample EPSON EAN128 Storage Specifications Storage Capacity 90GB Number of Folders Shared Folder...
Page 473 Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 474: German Blue Angel
> Regulatory Information Restrictions on Copying C741A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products. Standards and Approvals for New Zealand Model General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
Page 475 Product Information > > Regulatory Information Restrictions on Copying Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
Page 476: Administrator Information
Advanced Security Settings......... . 561 Epson Remote Services Information........600...
Page 477: Connecting The Printer To The Network
For the following functions, the printer directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating...
Page 478 Administrator Information > > Connecting the Printer to the Network Before Making Network Connection Divisions Items Note ❏ Port number to Port number Check the port number used by the printer and computer, then information release release the port that is blocked by a firewall, if necessary. See the following for the port number used by the printer.
Page 479: Panel
Administrator Information > > … Connecting the Printer to the Network Connecting to the Network from the When you assign the printer's IP address by using the DHCP function of the DHCP server or router, it is automatically set. The proxy server is placed at the gateway between the network and the Internet, and it communicates to the computer, printer, and Internet (opposite server) on behalf of each of them.
Page 480 Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ When using a function in which a printer directly connects to the Internet, such as Epson Connect service or another company's cloud services.
Page 481: Settings To Use The Printer
Administrator Information > > Settings to Use the Printer Using the Print Functions 4. Tap OK to finish. When you tap Print Check Report, you can print the diagnosis result. Follow the on-screen instructions to print it. Related Information “Changing the Network Connection from Wi-Fi to Ethernet” on page 308 &...
Page 482 Administrator Information > > Settings to Use the Printer Using the Print Functions Printer driver: Install the printer driver on each client computer. When using EpsonNet SetupManager, you can provide the driver's package that includes the printer settings. Features: ❏ The print job starts immediately because the print job is sent to the printer directly. ❏...
Page 483 Administrator Information > > Settings to Use the Printer Using the Print Functions Setting Up the Network Ports Create the print queue for network printing on the print server by using standard TCP/IP, and then set the network port. This example is when using Windows 2012 R2. 1.
Page 484 Administrator Information > > Settings to Use the Printer Using the Print Functions Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP.
Page 485 Administrator Information > > Settings to Use the Printer Using the Print Functions ❏ For LPR Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK. Sharing the Printer (Windows only) When using the printer under the server / client connection (printer sharing using the Windows server), set up the printer sharing from the print server.
Page 486 Administrator Information > > Settings to Use the Printer Using the Print Functions Setting the Paper Source Set the size and type of paper to be loaded in each paper source. 1. Access Web Config and select the Print tab > Paper Source Settings. 2.
Page 487 Administrator Information > > Settings to Use the Printer Using the Print Functions 3. Check the settings, and then click OK. Setting Errors Set the displaying error for the device. 1. Access Web Config and select the Print tab > Error Settings. 2.
Page 488 Administrator Information > > Settings to Use the Printer Using the Print Functions PDL Print Configuration You can specify settings for PCL or PostScript printing. This item is displayed on a PCL or PostScript compatible printer. Common Settings Items Explanation Paper Size Select the paper size on which you want to print.
Page 489: Configuring A Mail Server
Administrator Information > > Settings to Use the Printer Configuring a Mail Server Items Explanation Coloration Set as color printing or monochrome printing. You can only select monochrome for this printer. Binary Set whether to accept the binary data or not. PDF Page Size Set the paper size for PDF printing.
Page 490 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Mail Server Setting Items Items Settings and Explanation Authentication Method Specify the authentication method for the printer to access the mail server. Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email.
Page 491 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Items Settings and Explanation Sender's Email Address Enter the sender's email address such as the email address of the system administrator. This is used when authenticating, so enter a valid email address that is registered to the mail server.
Page 492 Administrator Information > > Settings to Use the Printer Configuring a Mail Server Messages Cause SMTP server communication error. This message appears when Check the following. - Network ❏ The printer is not connected to a network Settings ❏ SMTP server is down ❏...
Page 493: Setting A Shared Network Folder
Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder Messages Cause SMTP server authentication failed. This message appears when an authentication method mismatch occurs between Change Authentication Method to a server and a client. The server supports SMTP AUTH. SMTP-AUTH.
Page 494 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 3. Click Advanced sharing settings, and then click for the profile with (current profile) in the displayed network profiles. 4. Check whether Turn on file and printer sharing is selected on File and Printer Sharing. If already selected, click Cancel and close the window.
Page 495 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters.
Page 496 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab.
Page 497 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 498 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder.
Page 499 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Page 500 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12.
Page 501 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder ❏ Folder path: C:\Users\xxxx\Desktop\scan_folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1.
Page 502 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab.
Page 503 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 504 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder.
Page 505 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the printer's contact. Please write it down. 12.
Page 506 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 3. Click Edit.
Page 507 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name.
Page 508 Administrator Information > > Settings to Use the Printer Setting a Shared Network Folder 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8.
Page 509: Making Contacts Available
Destination for scan data and fax forwarding data Network Folder/FTP Contacts Configuration Comparison There are three tools for configuring the printer's contacts: Web Config, Epson Device Admin, and the printer’s control panel. The differences between three tools are listed in the table below. Features...
Page 510 Administrator Information > > Settings to Use the Printer Making Contacts Available Registering a Destination to Contacts using Web Config Note: You can also register the contacts on the printer’s control panel. 1. Access Web Config and select the Scan/Copy or Fax tab > Contacts. 2.
Page 511 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation Assign to Frequent Use Select to set the registered address as a frequently used address. When setting as a frequently used address, it is displayed on the top screen of fax and scan, and you can specify the destination without displaying the contacts.
Page 512 Administrator Information > > Settings to Use the Printer Making Contacts Available Registering Destinations as a Group Using Web Config If the destination type is set to Fax or Email, you can register the destinations as a group. 1. Access Web Config and select the Scan/Copy or Fax tab > Contacts. 2.
Page 513 Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 514 3. Select the Contacts checkbox, and then click Next. Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once.
Page 515 You can import the files saved in SYLK format or csv format or the backed-up binary file that includes the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list.
Page 516 Administrator Information > > Settings to Use the Printer Making Contacts Available ❏ Read more file Click when you want to import multiple files. 10. Click Import, and then click OK on the import completion screen. Return to the device's property screen. 11.
Page 517 Administrator Information > > Settings to Use the Printer Making Contacts Available Items Settings and Explanation Search Timeout (sec) Set the length of time for searching before timeout occurs between 5 and 300. Authentication Method Select one of the methods. If you select Kerberos Authentication, select Kerberos Settings to make settings for Kerberos.
Page 518 Administrator Information > > Settings to Use the Printer Making Contacts Available LDAP Server Search Setting Items Items Settings and Explanation Search Base (Distinguished Name) If you want to search an arbitrary domain, specify the domain name of the LDAP server.
Page 519: Preparing To Scan
Administrator Information > > Settings to Use the Printer Preparing to Scan Messages Explanation Connection test failed. This message appears for the following reasons: ❏ The LDAP server address or the port number is incorrect. Check the settings. ❏ A timeout has occurred. ❏...
Page 520 Install it on the server computer. For more information on Document Capture Pro Server, contact your local Epson office. Setting Server Mode To use Document Capture Pro Server, set up as follows.
Page 521: Making Fax Features Available (Fax-Capable Printers Only)
It is installed on the client computer. The jobs registered on a network computer where Document Capture Pro/ Document Capture is installed can be called and run from the deivce's control panel. You can scan over the network from a computer. Epson Scan 2 is required to scan. Confirming that Network Scan is Enabled You can set the network scan service when you scan from a client computer over the network.
Page 522 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Related Information “Connecting the Printer to a Phone Line” on page 522 & “Making the Printer Ready to Send and Receive Faxes” on page 525 &...
Page 523 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer.
Page 524 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. Depending on the model of the phone device, the fax function cannot be completely disabled, so you may not be able to use it as an external phone.
Page 525 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
Page 526 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard 1. Select Settings on the home screen on the printer's control panel, and then select General Settings > Fax Settings >...
Page 527 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe “Receive Mode:” on page 425 & “Making Settings to Receive Faxes Operating Only a Connected Phone” on page 528 & “Basic Settings” on page 424 &...
Page 528 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe 6. Select OK to apply the settings. The access code is stored in the printer. Making Settings When You Connect a Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine.
Page 529 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Making Settings to Save and Forward Received Faxes The printer is set to print received faxes by default. Besides printing, you can set the printer to save and/or forward received faxes without conditions.
Page 530 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe ❏ To save received faxes to the Inbox: Select Save to Inbox to set this to On. If a message is displayed, check the content, and then select OK. ❏...
Page 531 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Note: ❏ As well as using the printer's control panel, you can use Web Config to make forwarding settings to receive faxes. Select the Fax tab > Save/Forward Settings > Unconditional Save/Forward, and then make the forwarding destination settings in Fax Output.
Page 532 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Note: ❏ This completes making unconditional forwarding settings to receive faxes. You can set Common Settings as necessary. For details, see the explanation for Common Settings in the Save/Forward Settings menu. ❏...
Page 533 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe 4. Select the Condition(s) box to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes.
Page 534 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe Note: To print received faxes at the same time, tap Print to set this to On. 6. Select Close to complete the Save/Forward Destination Settings. Note: You can set the printer to send emails to people you want to notify about the results of saving faxes, when saving is complete.
Page 535 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe 4. Select the Condition(s) box to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes.
Page 536 Administrator Information > > … Settings to Use the Printer Making Fax Features Available (Fax-Capable Printe 6. Select Close to complete the Save/Forward Destination Settings. Note: You can set the printer to send emails to people you want to notify about the results of forwarding faxes when the forwarding process is complete.
Page 537: Making Basic Operation Settings For The Printer
Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer 1. Access Web Config, click the Fax tab, and then click Send Settings > Basic. 2. Select Use for the PC to FAX Function. The default setting value of the PC to FAX Function is Use.
Page 538 Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer 2. Set up the following items as necessary. ❏ Language Select the displayed language on the control panel. ❏ Panel Lock If you select ON, you cannot select items that require the administrator's authority. To select them, log in to the printer as the administrator.
Page 539 Administrator Information > > Settings to Use the Printer Making Basic Operation Settings for the Printer Note: You can also set up from the printer’s control panel. Settings > General Settings > Basic Settings > Power Off Settings >Power Off If Disconnected 3.
Page 540: Problems When Making Settings
Administrator Information > > Settings to Use the Printer Problems when Making Settings 4. Enter Update Interval (min). You can set up to 10,080 minutes by the minute. 5. Click OK. Note: You can confirm the connection status with the time server on Time Server Status. Setting the Default Value for Scanning,Copying and Sending Faxes.
Page 541 Administrator Information > > Settings to Use the Printer Problems when Making Settings ❏ Connection test For checking the connection between the printer to the mail server, perform the connection test from the printer. Also, check the connection from the client computer to the server to check the communication status. ❏...
Page 542: Managing The Printer
192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0 192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.0 Managing the Printer Introduction of Product Security Features This section introduces the security function of the Epson Devices. Feature name Feature type What to set What to prevent...
Page 543: Administrator Settings
When you set the administrator password, you can prevent the users from changing system management settings. You can set and change the administrator password using either Web Config, the printer's control panel, or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.
Page 544 Administrator Information > > Managing the Printer Administrator Settings Note: You can change or delete the administrator password when you select Change or Restore Default Settings on the Admin Password screen and enter the administrator password. Configuring the Administrator Password from a Computer You can set the administrator password using Web Config.
Page 545 Administrator Information > > Managing the Printer Administrator Settings Enabling the Lock Setting from a Computer 1. Access Web Config and click the Log in. 2. Enter the password, and then click OK. 3. Select the Device Management tab > Control Panel. 4.
Page 546 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock LCD Brightness Sounds ✓ Detect Double Feed ✓ Sleep Timer Wake from Sleep ✓ Power Off Timer or Power Off Settings ✓ Date/Time Settings ✓ Country/Region ✓...
Page 547 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock Paper Source Settings ✓ Output: Copy ✓ Output: Fax ✓ Output: Other ✓ Printing Language ✓ Universal Print Settings ✓ PDL Print Configuration ✓ Auto Error Solver ✓...
Page 548 MS Network Sharing ✓ Link Speed & Duplex ✓ Redirect HTTP to HTTPS ✓ Disable IPsec/IP Filtering ✓ Disable IEEE802.1X General Settings menu Panel Lock ✓ Web Service Settings ✓ Epson Connect Services General Settings menu Panel Lock ✓ Fax Settings...
Page 549 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock ✓ User Settings ✓ Basic Settings ✓ Send Settings ✓ Receive Settings ✓ Report Settings ✓ Security Settings ✓ Check Fax Connection ✓ Fax Setting Wizard General Settings menu Panel Lock ✓...
Page 550 Administrator Information > > Managing the Printer Administrator Settings General Settings menu Panel Lock ✓ Contacts Manager ✓ *1*4 Add/Edit/Delete ✓ Frequent ✓ Print Contacts ✓ View Options ✓ Search Options ✓ Print Head Cleaning Settings ✓ Scanner Cleaning Suggestion ✓...
Page 551 Administrator Information > > Managing the Printer Administrator Settings : Even though items on the upper level can be locked by administrator lock, you can still access them from the same name menu of Settings > Contacts Manager. Related Information “Other Lock Setting Items”...
Page 552 Administrator Information > > Managing the Printer Administrator Settings ❏ Fax Transmission Log Access : Fax > Menu > Transmission Log Control the display of the communication history of a fax. Select On to display the communication history. ❏ Access to Fax Report : Fax > Menu > Fax Report Control the printing of the fax report.
Page 553: Restricting Available Features
Administrator Information > > Managing the Printer Restricting Available Features Logging on the Printer Using the Control Panel 1. Tap 2. Tap Administrator. 3. Enter the administrator password, and then tap OK. is displayed when being authenticated, then you can operate the locked menu items. to log off.
Page 554 2. Click Add for the number you want to register. Important: When using the printer with the authentication system of Epson or other companies, register the user name of the restriction setting in number 2 to number 10. Application software such as the authentication system uses number one, so that the user name is not displayed on the printer's control panel.
Page 555: Disabling The External Interface
Administrator Information > > Managing the Printer Disabling the External Interface Deleting the User Account Delete the account registered to access control. 1. Access Web Config and select the Product Security tab > Access Control Settings > User Settings. 2. Click Edit for the number you want to delete. 3.
Page 556: Making Settings For Processing Saved Data
Administrator Information > > Managing the Printer Making Settings for Processing Saved Data 1. Access Web Config and select the Product Security tab > External Interface. 2. Select Disable on the functions you want to set. Select Enable when you want to cancel controlling. ❏...
Page 557: Monitoring A Remote Printer
Administrator Information > > Managing the Printer Monitoring a Remote Printer Erase All Memory Erases all data on the hard disc. You cannot perform other operations or turn off the device during formatting. ❏ High Speed: Erases all data with a dedicated erase command. ❏...
Page 558 Administrator Information > > Managing the Printer Monitoring a Remote Printer ❏ Usage Status Check the first day of printings, printed pages, printing count for each language, scanning count, etc. ❏ Hardware Status Check the status of each function of the printer. ❏...
Page 559 Administrator Information > > Managing the Printer Monitoring a Remote Printer Example : If you want a notification sent to the email address set for number 1 in Email Address Settings when the printer is out of paper, select the check box column 1 in line Paper out. 6.
Page 560: Backing Up The Settings
Administrator Information > > Managing the Printer Backing Up the Settings Backing Up the Settings You can export the setting value set from Web Config to the file. You can use it for backing up the contacts, setting values, replacing the printer, etc. The exported file cannot be edited because it is exported as a binary file.
Page 561: Advanced Security Settings
For printers that do not have external access protection, it is possible to read the contacts list that is stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental conditions that have been built with the customer's environment information.
Page 562: Making Settings For Password Encryption
Administrator Information > > Advanced Security Settings Making Settings for Password Encryption Name Feature type What to set What to prevent IPsec/IP filtering You can set to allow severing Create a basic policy and Protect unauthorized access, and cutting off of data that is individual policy to set the and tampering and from a certain client or is a...
Page 563 Administrator Information > > Advanced Security Settings Making Settings for Password Encryption Important: If the TPM chip fails and the encryption key cannot be used, you cannot restore the confidential information in the printer and use the printer. Therefore, make sure to back up your encryption key to a USB memory. Encrypting the Password When you want to encrypt the password, you need to back up the encryption key.
Page 564: Controlling Using Protocols
Administrator Information > > Advanced Security Settings Controlling Using Protocols 2. Select Restore from Backup. When the administrator password has been set, enter the password and tap OK. 3. Connect the USB memory that contains the encryption key to the printer's external interface USB port. 4.
Page 565 Administrator Information > > Advanced Security Settings Controlling Using Protocols Protocol Description WSD Settings You can enable or disable the WSD function. When this is enabled, you can add WSD devices, and print from the WSD port. LLTD Settings You can enable or disable the LLTD function. When this is enabled, it is displayed on the Windows network map.
Page 566 Administrator Information > > Advanced Security Settings Controlling Using Protocols Items Setting value and Description Enable SLP Select this to enable the SLP function. This is used such as network searching in EpsonNet Config. WSD Settings Items Setting value and Description Enable WSD Select this to enable adding devices using WSD, and print and scan from the WSD port.
Page 567 Administrator Information > > Advanced Security Settings Controlling Using Protocols RAW(Custom Port) Settings Items Setting value and Description Allow RAW(Custom Port) Printing Select to allow printing from the RAW port (custom port). Port Number Enter the port number for RAW printing between 1024 and 65535 (except for 9100, 1865, 2968).
Page 568: Using A Digital Certificate
Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Setting value and Description Community Name (Read/Write) Enter 0 to 32 ASCII (0x20 to 0x7E) characters. SNMPv3 Settings Items Setting value and Description Enable SNMPv3 SNMPv3 is enabled when the box is checked. User Name Enter between 1 and 32 characters using 1 byte characters.
Page 569 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ CA Certificate This is a certificate that is in chain of the CA-signed Certificate, also called the intermediate CA certificate. It is used by the web browser to validate the path of the printer's certificate when accessing the server of the other party or Web Config.
Page 570 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ S/MIME > Client Certificate Whatever you choose, you can obtain the same certificate and use it in common. 3. Click Generate of CSR. A CSR creating page is opened. 4.
Page 571 Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Settings and Explanation Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address. You can enter 1 to 5 IPv4 addresses, IPv6 addresses, host names, FQDNs by separating them with commas.
Page 572 Administrator Information > > Advanced Security Settings Using a Digital Certificate 4. Enter a value for each item. Set CA Certificate 1 and CA Certificate 2 when verifying the path of the certificate on the web browser that accesses the printer. Depending on where you create a CSR and the file format of the certificate, required settings may vary.
Page 573 Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Settings and Explanation CA Certificate 2 If your certificate’s format is Certificate (PEM/DER), import a certificate of a certificate authority that issues CA Certificate 1. Specify a file if you need. Related Information “Importing a CA-signed Certificate”...
Page 574 Administrator Information > > Advanced Security Settings Using a Digital Certificate Important: When you update a self-signed certificate by selecting the Network Security tab > S/MIME > Client Certificate, you cannot change Sender's Email Address on the Network tab > Email Server > Basic. If you want to change Sender's Email Address, change all signature settings to Do not add signature by selecting the Network Security tab >...
Page 575: Ssl/Tls Communication With The Printer
Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Printer Related Information “Application for Configuring Printer Operations (Web Config)” on page 410 & Configuring a CA Certificate When you set the CA Certificate, you can validate the path to the CA certificate of the server that the printer accesses.
Page 576 Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Printer Configuring Basic SSL/TLS Settings If the printer supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the printer using Web Config while ensuring security. Configure encryption strength and redirect feature.
Page 577: Encrypted Communication Using Ipsec/Ip
Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the printer to accept or block specified clients and specified data. Additionally, you can improve security level by using an IPsec.
Page 578 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 579 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
Page 580 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
Page 581 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy. Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access...
Page 582 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Local Port If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport Protocol, enter port numbers to control receiving packets, separating them with commas. You can enter 10 port numbers at the maximum.
Page 583 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
Page 584 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the printer on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the printer on the Internet-capable network such as IPsec-VPN, select this option.
Page 585 Admin, a printer driver and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin, the Epson printer driver and the Epson scanner driver Any port Forwarding LPR data RAW (Port9100) 9100...
Page 586 HTTP(S) server (forwarding data of Web Config and WSD) HTTPS (Local) Any port HTTP (Remote) Any port HTTP(S) client (communicating between Epson Connect, firmware HTTPS (Remote) Any port updating and root certificate updating) Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only.
Page 587 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Authentication Method: Pre-Shared Key ❏ Pre-Shared Key: Enter up to 127 characters. Group Policy: Do not configure. Receiving printing data and printer settings This example allows communications of printing data and printer configuration from specified services. Default Policy: ❏...
Page 588: Connecting The Printer To An Ieee802.1X Network
Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network 2. Import the certificate in Client Certificate. If you have already imported a certificate published by a Certification Authority, you can copy the certificate and use it in IPsec/IP Filtering. To copy, select the certificate from Copy From, and then click Copy. Related Information “Application for Configuring Printer Operations (Web Config)”...
Page 589 Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network Items Settings and Explanation EAP Type Select an option for an authentication method between the printer and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS EAP-TTLS You need to configure a password.
Page 590 Administrator Information > > Advanced Security Settings Connecting the Printer to an IEEE802.1X Network Related Information “Application for Configuring Printer Operations (Web Config)” on page 410 & “Configuring a CA-signed Certificate” on page 569 & “Configuring a CA Certificate” on page 575 &...
Page 591: S/Mime Settings
Administrator Information > > Advanced Security Settings S/MIME Settings S/MIME Settings Configuring S/MIME Basic Settings Configure the email encryption and the digital signature attachment to the emails for each function that you use. 1. Access Web Config and select the Network Security tab > S/MIME > Basic. 2.
Page 592 Administrator Information > > Advanced Security Settings S/MIME Settings Digital Signature To use the S/MIME signature function, you need to configure the Client Certificate for the Network Security tab > S/MIME > Client Certificate. “Configuring a Certificate for S/MIME” on page 592 Items Settings and Explanation Scan to Email...
Page 593: Solving Problems For Advanced Security
Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Related Information “Application for Configuring Printer Operations (Web Config)” on page 410 & “Configuring a CA-signed Certificate” on page 569 & “Updating a Self-signed Certificate” on page 573 &...
Page 594 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security ❏ Disable IEEE802.1X 4. Select Start Setup on the confirmation screen. Problems Using Network Security Features Forgot a Pre–shared Key Re-configure a pre-shared key. To change the key, access Web Config and select the Network Security tab > IPsec/IP Filtering > Basic > Default Policy or Group Policy.
Page 595 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Communicate Suddenly The IP address of the printer has been changed or cannot be used. When the IP address registered to the local address on Group Policy has been changed or cannot be used, IPsec communication cannot be performed.
Page 596 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Access the Printer or Scanner after Configuring IEEE802.1X The settings of IEEE802.1X are incorrect. Disable IEEE802.1X and Wi-Fi from the printer’s control panel. Connect the printer and a computer, and then configure IEEE802.1X again.
Page 597 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Related Information “Updating a Self-signed Certificate” on page 573 & Cannot Create a CSR The Common Name has not been entered. The Common Name must be entered. Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province.
Page 598 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Invalid password. Cause: The password set for CA certificate and entered password do not match. What to do: Enter the correct password. Invalid file. Cause: You are not importing a certificate file in X509 format.
Page 599: Using Epson Open Platform
“Importing a CA-signed Certificate” on page 571 & “Deleting a CA-signed Certificate” on page 573 & Using Epson Open Platform Epson Open Platform Overview Epson Open Platform is a platform to use Epson printers with the function provided by the server of the authentication system.
Page 600: Epson Remote Services Information
You can acquire the logs of each device and user in cooperation with the server, and configure restrictions on the device and functions that can be used for each user and group. It can be used with Epson Print Admin (Epson Authentication System) or a third-party authentication system.
Page 601 Administrator Information > Epson Remote Services Information Contact your sales representative for more information about Epson Remote Services.
Page 602: Where To Get Help
Contacting Epson Support........
Page 603: Technical Support Web Site
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 604: Help For Users In Australia
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 605: Help For Users In Singapore
Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 606: Help For Users In Vietnam
Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
Page 607 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail NORTH ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor (+6261) 42066090 / 42066091 SUMATERA A-4, Medan - North Sumatera mdn-adm@epson-indonesia.co.id...
Page 608: Help For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Page 609: Help For Users In India
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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