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Model shown is KX-TG6642.
Before initial use, see "Getting
Started" on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG6642C
KX-TG6643C
KX-TG6655C
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Table of Contents
Related Manuals for Panasonic KX-TG6642C
Summary of Contents for Panasonic KX-TG6642C
- Page 1 Model shown is KX-TG6642. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company.
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Page 2: Table Of Contents
Table of Contents Introduction Answering system settings ....42 Model composition ......3 Voice Mail Service Accessory information ......4 Voice Mail service ......44 Important Information Intercom/Locator For your safety ........6 Intercom ..........46 Important safety instructions ....7 Handset locator .........46 For best performance ......7 Transferring calls, conference Other information ........8 calls ...........46... -
Page 3: Introduction
Read the installation guide for the range extender. R The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG6642C/KX-TG6643C/KX-TG6655C... -
Page 4: Accessory Information
For KX-TG6651 series No. Accessory item/Part number Quantity Range extender/KX-TGA405C AC adaptor for range extender/PQLV219 *1 KX-TG6655 Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA or HHR-4MRA batteries Battery type: –... - Page 5 Introduction Expanding your phone system Optional handset feature overview You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different colour from that of the supplied handsets. Feature KX-TGA660C KX-TGA410C...
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Page 6: Important Information
Important Information R Do not disassemble the product. R Do not spill liquids (detergents, cleansers, For your safety etc.) onto the telephone line cord plug, or allow it to become wet at all. This may To prevent severe injury and loss of life/ cause a fire. -
Page 7: Important Safety Instructions
Base unit location/avoiding noise cause the batteries and/or the conductive The base unit and other compatible Panasonic material to overheat and cause burns. R Charge the batteries provided with or units use radio waves to communicate with each other. -
Page 8: Other Information
Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – ® As an ENERGY STAR Partner, Panasonic 80 % relative air humidity (dry) has determined that this product meets the ENERGY STAR guidelines for energy Note: efficiency. -
Page 9: Getting Started
Setting up R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/ Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226. n Base unit Press plug firmly. “Click” Rechargeable Ni-MH ONLY... -
Page 10: Note When Setting Up
R Use the supplied rechargeable R The battery level may not be batteries. For replacement, we displayed correctly after you replace recommend using the Panasonic the batteries. In this case, place the rechargeable batteries noted on handset on the base unit or charger page 4, 6. -
Page 11: Controls
Getting Started Receiver Controls Display MOFFN Handset MFLASHN MCALL WAITN Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key –... - Page 12 Getting Started *1 The base unit has an unremovable Base unit bracket for desk or wall mounting. To mount on a wall, see page 48. n Control type Navigator key – MDN, MCN, M N, or M N: Scroll through various lists and items. –...
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Page 13: Belt Clip
Getting Started Item Meaning Belt clip Clarity booster is on. (page 18) n To attach n To remove In use Answering system is being used by another handset or the base unit. Line Someone is using the line. in use Base unit display items Item Meaning... - Page 14 Getting Started Symbol Meaning Enter the current hour and minute (12-hour clock format) by selecting 2 Example: Press MCN or MDN to select digits for each. MbN: “Off” the words in quotations. Example: 9:30 09 30 Important: MAM/PMN: Select “AM” or “PM”. R When you install the batteries for the first time, the handset may prompt MSAVEN a MOFFN...
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Page 15: Making/Answering Calls
Making/Answering Calls Erasing a number in the redial list Making calls MREDIALN or MEN REDIAL MbN: Select the desired phone Using the handset number. a MERASEN Lift the handset and dial the phone MbN: “Yes” a MSELECTN number. MOFFN R To correct a digit, press MCLEARN. Press M N or MCALLN. -
Page 16: Answering Calls
Making/Answering Calls Lift the handset and press M N or Erasing a number in the redial list M N when the unit rings. N REDIAL R You can also answer the call by MbN: Select the desired phone pressing any dial key from 0 to number. -
Page 17: Useful Features During A Call
Making/Answering Calls R If another phone is connected to the Adjusting the base unit ringer volume same line, you can also take the call Press MDN or MCN repeatedly to select the by lifting its handset. desired volume. R While an outside call is on hold, the R To turn the ringer off, press and hold SP-PHONE indicator on the base unit MCN until the unit beeps. - Page 18 Making/Answering Calls your service provider/telephone Handset equalizer company. This feature clarifies the voice of the This feature allows you to receive calls person you are talking to, producing a while you are already talking on the more natural-sounding voice that is phone.
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Page 19: Power Back-Up Operation
R When the privacy mode is turned telephone line jack using a T-adaptor. is displayed during an outside call. Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode Power back-up When the batteries are fully charged,... - Page 20 Making/Answering Calls base unit and talk using the n When 2 or more handsets are speakerphone. registered: You should leave one handset on the When you finish talking, press base unit for supplying the power, MOFFN. and use another handset for making Note: calls.
- Page 21 Making/Answering Calls mode), the call may be disconnected if you touch the handset. In such case, try to call back. R The range of the base unit is limited during a power failure. Please use the handset close to the base unit.
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Page 22: Shared Phonebook
Shared Phonebook Character Shared phonebook The shared phonebook allows you to make calls without having to dial manually. The base unit and any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group. - Page 23 Shared Phonebook available for Call Display subscribers MbN: Scroll through the phonebook if (page 34). necessary. Proceed with the operation for your Changing group names unit. The default group name is “Group 1” Handset: M Base unit: MSP-PHONEN to “Group 9”. Searching by group Handset N a MMENUN...
- Page 24 Shared Phonebook Handset / Base unit Erasing entries Proceed with the operation for your Erasing an entry unit. Handset During an outside call: Handset: MMENUN a Find the desired entry (page 23). MbN: “Phonebook” a MSELECTN MERASEN a MbN: “Yes” Base unit: M MSELECTN a MOFFN MbN: Select the desired entry.
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Page 25: Programming
Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. - Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Greeting – #302 Record greeting Check greeting – #303 – #304 Pre-recorded (Reset to pre-recorded greeting) Settings 2–7: 2–7 rings #211 Ring count <4 rings> 0: Toll saver 1: 1 min #305 Recording time 3: <3 min>...
- Page 27 Programming Main menu: “Initial setting” Sub-menu 1 Sub-menu 2 Settings Code Ringer setting 0–6: Off–6 <6> #160 Ringer volume (Handset) 1–5: Tone 1–5 #161 – *5, *6, *7 Ringer tone <Tone 1> (Handset) 6–0: Melody 1–5 Night mode 1: On 0: <Off> #238 –...
- Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line 1: Pulse #120 Set dial mode 2: <Tone> 0: 900 ms #121 *1, *11 Set flash time 1: <700 ms> 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms G: 200 ms #: 160 ms 6: 110 ms...
- Page 29 Programming *5 If you subscribe to a distinctive ring service, select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. *6 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up.
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Page 30: Special Programming
Programming Night mode Special programming Night mode allows you to select a period of time during which the handset will not Alarm ring for outside calls. This feature is useful for time periods when you do not An alarm sounds at the set time for 3 want to be disturbed, for example, while minutes once or daily. - Page 31 Programming the caller list (page 35) with after Changing the handset name the call is disconnected. Each handset can be given a customized name (“Bob”, “Kitchen”, Storing unwanted callers etc.). This is useful when you make You can store up to 30 phone numbers intercom calls between handsets.
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Page 32: Registering A Unit
Programming MbN: Select the desired setting. a Handset: MSAVEN a MOFFN MMENUN#130 Base unit: Viewing/editing/erasing call block Press and hold MLOCATORN for numbers about 5 seconds until the registration tone sounds. MMENUN#217 R If all registered handsets start MbN: Select the desired entry. ringing, press MLOCATORN again R To exit, press MOFFN. -
Page 33: Call Display Service
Call Display Service you should view the caller list to see who Using Call Display called while you were away. service Note: R Even when there are unviewed Important: missed calls, “Missed call” R This unit is Call Display compatible. disappears from the standby display if the following operation is performed To use Call Display features, you... - Page 34 Call Display Service – the base unit may not be able to MbN: Select the desired ringer tone. display or announce the entire a MSAVEN name. MOFFN R The announcement is heard at the same level as the ringer volume For Call Waiting Deluxe (page 16, 27).
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Page 35: Caller List
Call Display Service Displayed Displayed Function Function option option Answer Drop Answers the waiting Disconnects (drops) call, while keeping the caller2 the 2nd call during a 1st call on hold. conference call. Hold Holds the waiting call. To use Call Waiting Deluxe service The caller will hear the prerecorded hold Handset... - Page 36 Call Display Service R Make sure the unit’s date and time Handset setting is correct (page 14). MFN CID MbN: Select the desired entry. Viewing the caller list and Press MEDITN repeatedly until the calling back phone number is shown in the Handset / Base unit desired format.
- Page 37 Call Display Service MERASEN a MbN: “Yes” number is shown in the desired format. MSELECTN a MOFFN N a MbN: “Yes” a M Base unit MnN (EXIT) N CID Note: MbN: Select the desired entry. R If you stored caller information to the MERASEN a MbN: “Yes”...
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Page 38: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are Base unit unavailable to answer the phone. You can also set the unit to play a Press MANSWER ON/OFFN to turn on/ greeting message but not to record off the answering system. -
Page 39: Greeting Message
Answering System Playing back the greeting Greeting message message When the unit answers a call, a greeting MMENUN#303 message is played to callers. MOFFN You can use either: – your own greeting message – a pre-recorded greeting message Listening to messages Recording your greeting using the base unit message... -
Page 40: Listening To Messages Using The Handset
Answering System Operation Calling back (Call Display MDN or MCN Adjust the receiver/ subscribers only) speaker volume (during If caller information was received for the playback) call, you can call the caller back while 1 or MFN Repeat message (during listening to a message. -
Page 41: Voice Memo
Answering System Press MPAUSEN during playback. Remote access code MbN: “Call back” a MSELECTN A 3-digit remote access code must be entered when operating the answering Editing the number before calling back system remotely. This code prevents unauthorized parties from listening to Press MPAUSEN during playback. -
Page 42: Answering System Settings
Answering System Note: Enter your remote access code within 10 seconds after the long R If you do not press any dial keys beep. within 10 seconds after a voice R The greeting message is played guidance prompt, the unit disconnects back. - Page 43 Answering System telephone company rather than the Note: unit’s answering system, turn off the R When you select “Greeting only”: answering system (page 38). – If you do not record your own R To use this unit’s answering system message, the unit will play the rather than the Voice Mail service pre-recorded greeting-only provided by your service provider/...
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Page 44: Voice Mail Service
Voice Mail Service number and the password as Voice Mail service necessary. Contact your service provider/telephone company for the Voice Mail is an automatic answering required pause time. service offered by your service provider/ Example: telephone company. After you subscribe to this service, your service provider/ 1-222-333-4444 PPPP... - Page 45 Voice Mail Service minutes long, the unit may not Turning VM tone detection on/off indicate new messages. The default setting is “On”. R If your Voice Mail service uses Voice MMENUN#332 Mail tones, the tones are heard from any phone connected to the same MbN: Select the desired setting.
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Page 46: Intercom/Locator
Intercom/Locator When you finish talking, press Intercom MOFFN. Intercom calls can be made: Base unit – between handsets Press MINTERCOMN to answer the – between a handset and the base unit page. Note: When you finish talking, press R If you receive an outside call while MINTERCOMN. - Page 47 Intercom/Locator R The outside call is being routed to Answering a transferred call the destination unit. Handset To establish a conference call: MMENUN a MbN: “Conference” Press M N to answer the page. a MSELECTN Base unit R To leave the conference, press MOFFN.
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Page 48: Useful Information
Useful Information Mount the unit on a wall then slide Wall mounting down to secure in place. The base unit can be mounted on a wall by revolving the bracket to “WALL” 83 mm position (default: “DESK” stand position). inches) Note: 102 mm R Make sure that the wall and the fixing... - Page 49 Useful Information Charger Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws Hooks...
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Page 50: Error Messages
Useful Information Error messages Display message Cause/solution Access # to VM service R You have not stored the Voice Mail access is not stored number. Store the number (page 44). Base no power R The handset has lost communication with the base unit. -
Page 51: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution... - Page 52 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. Fully charge the batteries flashes. (page 9). I fully charged the batteries, R Clean the battery ends ( ) and the charge contacts with a dry cloth and charge again. –...
- Page 53 Useful Information Call Display/Talking Call Display Problem Cause/solution Caller information is not R You must subscribe to Call Display service. displayed. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack.
- Page 54 Useful Information Problem Cause/solution The 2nd caller’s R In order to use Call Display, Call Waiting, or Visual information is not displayed Call Waiting, you must first contact your service during an outside call. provider/telephone company and subscribe to the (Visual Call Waiting feature desired service.
- Page 55 Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line moisture has entered the cord from the base unit. Remove the batteries handset/base unit. from the handset and leave to dry for at least 3 days.
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Page 56: Industry Canada Notices And Other Information
Useful Information Industry Canada Notices and other information NOTICE: RF Exposure Warning: This equipment meets the applicable L This product complies with IC radiation Industry Canada Terminal Equipment exposure limits set forth for an Technical Specifications. This is confirmed uncontrolled environment. by the registration number. -
Page 57: Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty... -
Page 58: Index
Index Flash: 17, 28 Index G Groups: 22, 34 H Handset 4-way conference: 18 Deregistration: 32 A Additional handset: 32 Locator: 46 Alarm: 30 Name: 31 Answering calls: 16 Registration: 32 Answering system Hold: 17 Call screening: 38 Intercom: 46 Erasing messages: 39, 40, 42 K Key tone: 27 Greeting message: 39... - Page 59 Notes...
- Page 60 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2011 Printed in Malaysia *TG6642C* *TG6642C* PNQX3145ZA...