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ENGLISH
T
ROUBLESHOOTING
If you meet any trouble during installation or normal use of your DVD-ROM drive, please
refer to the following information.
Symptoms
Power is not switched on
No DVD-ROM drive recognition -
The disc tray will not open
Cannot read data by DVD-ROM
drive
No sound
Cannot play DVD movie
6
-
Check DC power cable connection.
Check IDE interface connection.
-
Check the collection of MASTER/SLAVE setting.
-
Is the CD disc damage, or poor quality?
-
Does CD set incorrectly into tray?
-
Release the locked eject by software in operating
system.
-
Shut power down and use emergency eject hole to
eject disc.
-
Check the surface of CD media, always keep it clean.
-
Check the quality of CD media.
-
Make sure if a blank disc or music CD is reading.
-
Is Disc inserted upside down?
-
Check if an UDF reader is installed to read data from
an UDF disc.
-
Check sound cable connection.
-
Check if the DVD software is installed.
-
Check minimum speed of CPU, sufficient memory
and HDD are used.
-
Make sure the regional code is correct.
Action
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