Epson XP-2150 Series User Manual
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Epson XP-2150 Series User Manual

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User's Guide
NPD6804-00 EN

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  • Page 1 User's Guide NPD6804-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...

  • Page 4: Table Of Contents

    Connecting to a Smart Device....23 Using Epson iPrint..... . . 62 Using Epson Print Enabler.
  • Page 5 Checking the Ink Levels - Mac OS... .76 Images (Epson Scan 2)..... 107 Ink Cartridge Codes.
  • Page 6 Paper Does Not Feed Correctly....121 An Image of the Reverse Side of the Original Appears in the Copied Image....138 Paper Jams.
  • Page 7 Where to Get Help......153 Technical Support Web Site....153 Contacting Epson Support....153...

  • Page 8: About This Manual

    Using the Manual to Search for Information About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 9 About This Manual > Using the Manual to Search for Information Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 10: Marks And Symbols

    & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.

  • Page 11: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 12: Printer Advisories And Warnings

    Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏...

  • Page 13: Advisories And Warnings For Transporting Or Storing The Printer

    Important Instructions > Protecting Your Personal Information ❏ Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 14: Printer Basics

    Printer Basics > Part Names and Functions Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer.
  • Page 15 Printer Basics > Part Names and Functions Scanner unit support Supports the scanner unit. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. Document cover Blocks external light while scanning. Scanner glass Place the originals. Scanner unit Scans placed originals.

  • Page 16: Control Panel

    Printer Basics > > Control Panel Buttons and Functions Related Information “Control Panel” on page 16 & Control Panel Buttons and Functions Turns the printer on or off. Unplug the power cord after checking that the power light is off. When a network error occurs, pressing this button cancels the error.

  • Page 17: Lights And Printer Status

    Printer Basics > > Control Panel Lights and Printer Status PIN Code Setup (WPS) Hold down the buttons simultaneously to start PIN Code Setup (WPS). Wi-Fi Direct (Simple AP) Setup Hold down the buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup. Restore Default Network Settings Turn the printer on while holding down the button to restore the default network settings.
  • Page 18 Printer Basics > > Control Panel Lights and Printer Status Light Status Solutions Wi-Fi connection error has occurred. Press the button to clear the error and try again. An ink cartridge is expended or there is To ensure you receive premium print quality and to insufficient ink in the cartridge to charge the help protect your print head, a variable ink safety ink.
  • Page 19 The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
  • Page 20 Printer Basics > > Control Panel Lights and Printer Status Related Information “Removing Jammed Paper” on page 118 & “Contacting Epson Support” on page 153 & “Installing Applications” on page 111 & “Updating Applications and Firmware” on page 112 &...

  • Page 21: Network Settings

    Network Settings > > Network Connection Types Wi-Fi Direct (Simple AP) Connection Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.

  • Page 22: Connecting To A Computer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 23: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first by using the installer.

  • Page 24: Making Wi-Fi Settings By Push Button Setup

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by Push Button Setup Related Information “Making Wi-Fi Settings by Push Button Setup” on page 24 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 25 &...

  • Page 25: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Settings by PIN Code Setup (WPS) Related Information “Checking the Network Connection Status” on page 27 & “When You Cannot Make Network Settings” on page 127 & Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an wireless router by using a PIN code that is printed on the network status sheet.

  • Page 26: Making Wi-Fi Direct (Simple Ap) Connection Settings

    Network Settings > > Making Wi-Fi Settings from the Printer Making Wi-Fi Direct (Simple AP) Connection Settings Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to devices without a wireless router. The printer acts as a wireless router.

  • Page 27: Checking The Network Connection Status

    Press the button if you want to reject the connection request. See Tips on the following website for more details. http://epson.sn > Support Related Information “Printing a Network Status Sheet” on page 33 &...
  • Page 28 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
  • Page 29 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 30 Network Settings > > Checking the Network Connection Status Printing a Network Connection Report Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏...
  • Page 31 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 32 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 33: Printing A Network Status Sheet

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 34: Restoring The Network Settings From The Control Panel

    Network Settings > Restoring the Network Settings from the Control Panel Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install Software screen, and then click Next. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults.

  • Page 35: Loading Paper

    Loading Paper > Paper Handling Precautions Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 36: Available Paper And Capacities

    Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Paper suitable for printing documents Media Name...

  • Page 37: Commercially Available Paper

    “Paper for 2-Sided Printing” on page 38 & Paper for Borderless Printing Genuine Epson Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Ultra Glossy Photo Paper ❏ Epson Premium Glossy Photo Paper ❏...

  • Page 38: Paper For 2-Sided Printing

    > Loading Paper in the Rear Paper Feed Paper for 2-Sided Printing Genuine Epson Paper Epson Bright White Ink Jet Paper Commercially Available Paper Plain paper, Copy paper List of Paper Type To obtain optimum printing results, select the paper type that suits the paper.
  • Page 39 Loading Paper > Loading Paper in the Rear Paper Feed 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 40 Loading Paper > Loading Paper in the Rear Paper Feed ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4.
  • Page 41 Loading Paper > Loading Paper in the Rear Paper Feed “Available Paper and Capacities” on page 36 &...

  • Page 42: Placing Originals On The Scanner Glass

    Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 43: Placing Multiple Photos For Scanning At The Same Time

    Time You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other.

  • Page 44: Printing

    Printing > > Printing from a Computer Printing Basics - Windows Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1.

  • Page 45: Printing Basics - Mac Os

    Printing > > Printing from a Computer Printing Basics - Mac OS ❏ Paper Type: Select the type of paper you loaded. ❏ Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may be slower. ❏...
  • Page 46 Printing > > Printing from a Computer Printing Basics - Mac OS 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Make the following settings. ❏...
  • Page 47 Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 48: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 49: Printing Several Pages On One Sheet

    Printing > > Printing from a Computer Printing Several Pages on One Sheet 7. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Available Paper and Capacities” on page 36 &...

  • Page 50: Printing To Fit The Paper Size

    Printing > > Printing from a Computer Printing to Fit the Paper Size Related Information “Loading Paper in the Rear Paper Feed” on page 38 & “Printing Basics - Windows” on page 44 & Printing Several Pages on One Sheet - Mac OS 1.
  • Page 51 Printing > > Printing from a Computer Printing to Fit the Paper Size 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application. ❏...

  • Page 52: Printing Multiple Files Together (For Windows Only)

    Printing > > Printing from a Computer Printing Multiple Files Together (for Windows Only) Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job.

  • Page 53: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 54 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 55 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 56 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6.
  • Page 57 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 58 Printing > > Printing from a Computer Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

  • Page 59: Printing Using Advanced Features

    Printing > > Printing from a Computer Printing Using Advanced Features 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver”...
  • Page 60 Printing > > Printing from a Computer Printing Using Advanced Features Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS...
  • Page 61 Printing Using Advanced Features Mac OS Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.

  • Page 62: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 63: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

  • Page 64: Canceling Printing

    3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler.

  • Page 65: Canceling Printing - Mac Os

    Printing > > Canceling Printing Canceling Printing - Mac OS Related Information “Windows Printer Driver” on page 101 & Canceling Printing - Mac OS 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3.

  • Page 66: Copying Basics

    Copying > Making Multiple Copies Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

  • Page 67: Scanning

    Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ The color, size, and border of the scanned image will not be exactly the same as the original.
  • Page 68 Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed.
  • Page 69 > > Scanning from a Computer Scanning Using Epson Scan 2 ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals.
  • Page 70 “Placing Originals on the Scanner Glass” on page 42 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
  • Page 71 > > Scanning from a Computer Scanning Using Epson Scan 2 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals.
  • Page 72 Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow.
  • Page 73 > > Scanning from a Computer Scanning Using Epson Scan 2 You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image.

  • Page 74: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 75 Scanning > > Scanning from Smart Devices Scanning Using Epson iPrint The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 76: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 77: Ink Cartridge Handling Precautions

    ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
  • Page 78 Replacing Ink Cartridges > Ink Cartridge Handling Precautions ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏...

  • Page 79: Replacing Ink Cartridges (When Ink Light Is On Or Flashing)

    Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is On or Flashing) ❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or sideways.
  • Page 80 Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is On or Flashing) 1. Open the scanner unit with the document cover closed. 2. Operate the printer's buttons to move the ink cartridge holder. Note: Replace the cartridge that stops at the icon.
  • Page 81 Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is On or Flashing) 3. Press the button again. The ink cartridge holder moves to the replacement position. 4. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package.
  • Page 82 Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is On or Flashing) 5. Remove only the yellow tape. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 6. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly.
  • Page 83 Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is On or Flashing) 7. Insert the new ink cartridge, and then press it down firmly. 8. Close the scanner unit. 9. Press the button. Ink charging starts. Important: After installing the ink cartridge, the power and ink light will continues to flash while the printer is charging ink.

  • Page 84: Replacing Ink Cartridges (When Ink Light Is Off)

    Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is Off) Replacing Ink Cartridges (When Ink Light is Off) Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Note: If you replace the ink cartridges while copying, the originals may move out of place.
  • Page 85 Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is Off) 3. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package. When replacing other color cartridges, remove the new color cartridges from their package without shaking.
  • Page 86 Replacing Ink Cartridges > Replacing Ink Cartridges (When Ink Light is Off) Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly 6.

  • Page 87: Temporarily Printing With Black Ink

    ❏ Type of paper: plain papers, Envelope ❏ Color: Grayscale ❏ Borderless: Not selected ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible.

  • Page 88: Temporarily Printing With Black Ink - Windows

    Temporarily Printing with Black Ink - Windows Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 89: Temporarily Printing With Black Ink - Mac Os

    Replacing Ink Cartridges > > Temporarily Printing with Black Ink Temporarily Printing with Black Ink - Mac OS 2. Clear Borderless on the Main tab. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4.

  • Page 90: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 91: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 92 Maintaining the Printer > > … Checking and Cleaning the Print Head Checking and Cleaning the Print Head - Pri 3. Turn the printer on while holding the button down, and then release the buttons when the power light flashes. The nozzle check pattern is printed.

  • Page 93: Checking And Cleaning The Print Head - Windows

    Maintaining the Printer > Aligning the Print Head 6. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Rear Paper Feed” on page 38 &...

  • Page 94: Aligning The Print Head - Windows

    Maintaining the Printer > Cleaning the Paper Path Aligning the Print Head - Windows 1. Load four or more sheets of A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Print Head Alignment on the Maintenance tab. 4.

  • Page 95: Cleaning The Scanner Glass

    Maintaining the Printer > Cleaning the Translucent Film 4. Repeat this procedure until the paper is not smeared with ink. Related Information “Copying Basics” on page 66 & Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer.
  • Page 96 Maintaining the Printer > Cleaning the Translucent Film ❏ Light for checking smears Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the button. 2. Open the scanner unit. 3.

  • Page 97: Saving Power

    Maintaining the Printer > > Saving Power Saving Power - Windows Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4.

  • Page 98: Saving Power - Mac Os

    Maintaining the Printer > > Saving Power Saving Power - Mac OS 2. Click Printer and Option Information on the Maintenance tab. 3. Do one of the following. Note: Your product may have the Power Off Timer feature or Power Off If Disconnected and Power Off If Disconnected features depending on the location of purchase.

  • Page 99: Network Service And Software Information

    If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.

  • Page 100: Running Web Config On Windows

    IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.

  • Page 101: Windows Printer Driver

    Network Service and Software Information > Windows Printer Driver 2. Click Options & Supplies> Show Printer Webpage. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored. Windows Printer Driver The printer driver controls the printer according to the commands from an application.

  • Page 102: Guide To Windows Printer Driver

    Network Service and Software Information > > … Windows Printer Driver Guide to Windows Printer D Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.
  • Page 103 Network Service and Software Information > > … Windows Printer Driver Guide to Windows Printer D More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 104: Making Operation Settings For The Windows Printer Driver

    Mac OS Printer Driver Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

  • Page 105: Guide To Mac Os Printer Driver

    Network Service and Software Information > > Mac OS Printer Driver Guide to Mac OS Printer Driver Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or ) to expand the print window.
  • Page 106 When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method. Note: On OS X Mountain Lion or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 107: Making Operation Settings For The Mac Os Printer Driver

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature.

  • Page 108: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

  • Page 109: Application For Scanning From A Computer (Epson Scansmart)

    Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can use a variety of templates and perform image correction and adjust the position while viewing a preview of your document.

  • Page 110: Application For Easily Operating The Printer From A Smart Device (Epson Smart Panel)

    EPSON Software Updater is an application that installs new software, and updates firmware over the Internet. If you want to check for update information regularly, you can set the interval for checking for updates in EPSON Software Updater's Auto Update Settings.

  • Page 111: Installing Applications

    > Adding the Printer (for Mac OS Only) Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go > Applications > Epson Software > EPSON Software Updater.

  • Page 112: Updating Applications And Firmware

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...

  • Page 113: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 114 Network Service and Software Information > > … Uninstalling Applications Uninstalling Applications Related Information “Installing Applications” on page 111 &...

  • Page 115: Solving Problems

    Solving Problems > > Checking the Printer Status Lights and Printer Status Solving Problems Checking the Printer Status Lights and Printer Status Lights on the control panel indicates the status of the printer. Normal Status : On Light Status The printer is connected to a wireless (Wi-Fi) network. The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
  • Page 116 Flashing simultaneously The ink pads need to be replaced. An ink pad is nearing or at the end of its Contact Epson or an authorised Epson service service life. provider to replace the ink pad . It is not a user- serviceable part.

  • Page 117: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 118: Checking The Printer Status - Mac Os

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. You can check the printer status, ink levels, and error status. Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces.

  • Page 119: Removing Jammed Paper From The Output Tray

    Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer Removing Jammed Paper from the Output Tray Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 120 Solving Problems > > Removing Jammed Paper Removing Jammed Paper from Inside the Printer 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.

  • Page 121: Paper Does Not Feed Correctly

    Solving Problems > > Paper Does Not Feed Correctly Several Sheets of Paper are Fed at a Time Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...

  • Page 122: Power And Control Panel Problems

    Solving Problems > > Cannot Print from a Computer Checking the Connection (USB) Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the button for a little longer. Power Does Not Turn Off Hold down the button for a little longer.

  • Page 123: Checking The Connection (Network)

    Solving Problems > > Cannot Print from a Computer Checking the Connection (Network) ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device.

  • Page 124: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 125 > Cannot Print from a Computer Checking the Software and Data Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu >...

  • Page 126: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 127: When You Cannot Make Network Settings

    Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 128 Solving Problems > > … When You Cannot Make Network Settings Cannot Connect from Devices Even Though Net ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.

  • Page 129: When You Cannot Connect Using Wi-Fi Direct (Simple Ap) Connection

    Solving Problems > > … When You Cannot Make Network Settings When You Cannot Connect Using Wi-Fi Direct (Si Related Information “Checking the SSID Connected to the Printer” on page 130 & “Checking the SSID for the Computer” on page 131 &...

  • Page 130: Checking The Ssid Connected To The Printer

    Solving Problems > > When You Cannot Make Network Settings Checking the SSID Connected to the Printer ❏ Product status screen for Web Config Launch a web browser from the connected device, and then enter the IP address for Wi-Fi Direct (Simple AP) to open Web Config.

  • Page 131: Checking The Ssid For The Computer

    Solving Problems > > When You Cannot Make Network Settings Checking the SSID for the Computer Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen.

  • Page 132: Wireless Lan (Wi-Fi) Connections Become Unstable When Using Usb 3.0 Devices On A Mac

    Solving Problems > > Printout Problems Banding or Unexpected Colors Appear Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur. Try the following if you cannot connect to wireless LAN (Wi-Fi) or if operations become unstable.

  • Page 133: Colored Banding Appears At Intervals Of Approximately 2.5 Cm

    Solving Problems > > Printout Problems Blurry Prints, Vertical Banding, or Misalignment Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head. ❏...

  • Page 134: Print Quality Is Poor

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 135: Paper Is Smeared Or Scuffed

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 136: Colors Differ From What You See On The Display136

    Solving Problems > > Printout Problems The Position, Size, or Margins of the Printout Are Incorrect Related Information “Adjusting the Print Color” on page 60 & Colors Differ from What You See on the Display ❏ Display devices such as computer screens have their own display properties. If the display is unbalanced, the image are not displayed with proper brightness and colors.

  • Page 137: Printed Characters Are Incorrect Or Garbled

    Solving Problems > > Printout Problems Mosaic-Like Patterns in the Prints ❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover using a dry, soft, clean cloth. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images.

  • Page 138: Uneven Colors, Smears, Dots, Or Straight Lines Appear In The Copied Image

    Solving Problems > > Other Printing Problems Printing Is Too Slow Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.

  • Page 139: Printing Or Copying Slows Down Dramatically During Continuous Operation

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 140: Cannot Start Scanning When Using The Control Panel

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 141: Offset Appears In The Background Of Images

    ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 142: Cannot Scan The Correct Area On The Scanner Glass

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 143: Cannot Solve Problems In The Scanned Image

    Scanning Slows Down Dramatically During Continuous Scanning Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2.

  • Page 144: Scanning Stops When Scanning To Pdf/Multi-Tiff

    Application Is Blocked by a Firewall (for Windows Only) Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.

  • Page 145: Appendix

    Appendix > > Technical Specifications Printer Specifications Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 146: Scanner Specifications

    Appendix > > Technical Specifications Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed...

  • Page 147: Network Function List

    IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 Epson Connect (Scan to...

  • Page 148: Security Protocol

    Sleep mode: Approx. 0.8 W Power off: Approx. 0.3 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...

  • Page 149: Environmental Specifications

    Appendix > > Technical Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 150: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 151: Transporting And Storing The Printer

    Appendix > Transporting and Storing the Printer Transporting and Storing the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Important: ❏...
  • Page 152 Appendix > Transporting and Storing the Printer 6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 7. Close the scanner unit. 8. Prepare to pack the printer as shown below. 9.

  • Page 153: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 154 Depending on the product, network settings may be stored in the product's memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
  • Page 155 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 156 Appendix > > Where to Get Help Contacting Epson Support ❏ Sales enquiries and product information ❏ Product usage questions or problem troubleshooting ❏ Enquiries on repair service and warranty Help for Users in Thailand Contacts for information, support, and services are: World Wide Web http://www.epson.co.th...
  • Page 157 Appendix > > Where to Get Help Contacting Epson Support Epson Hotline Phone: +62-1500-766 Fax: +62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center...
  • Page 158 Appendix > > Where to Get Help Contacting Epson Support Province Company Name Address Phone E-mail PONTIANAK Epson Service Komp. A yani Sentra Bisnis G33, Jl. 0561- 735507 / 767049 Center Pontianak Ahmad Yani - Pontianak pontianak-technical@epson- Kalimantan Barat indonesia.co.id pontianak-admin@epson-indonesia.co.id...
  • Page 159 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs)
  • Page 160 Appendix > > Where to Get Help Contacting Epson Support Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.my...
  • Page 161 Contacting Epson Support Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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