HP ProBook 6440b User Manual

HP ProBook 6440b User Manual

Hp probook 6440b: user guide
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HP ProBook User Guide

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Summary of Contents for HP ProBook 6440b

  • Page 1 HP ProBook User Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Using the wireless controls ... 22 Using the wireless button ... 22 Using Wireless Assistant software (select models only) ... 23 Using HP Connection Manager (select models only) ... 23 Using operating system controls ... 23 Using a WLAN device (select models only) ... 25 Setting up a WLAN ...
  • Page 6 Using the pointing stick (select models only) ... 40 Connecting an external mouse ... 40 Using the keyboard ... 40 Using hotkeys ... 40 Using HP QuickLook 3 ... 46 Using keypads ... 46 Using the embedded numeric keypad ... 46 Using the integrated numeric keypad ... 47 Using an optional external numeric keypad ...
  • Page 7 The process of burning a disc does not begin, or it stops before completion ... 65 A device driver must be reinstalled ... 66 Obtaining the latest HP device drivers ... 66 Obtaining Microsoft device drivers ... 66 Initiating and exiting Sleep ... 71 Initiating and exiting Hibernation ...
  • Page 8 Using Disk Defragmenter ... 89 Using Disk Cleanup ... 89 Using HP 3D DriveGuard ... 90 Identifying HP 3D DriveGuard status ... 90 Using HP 3D DriveGuard software ... 91 Replacing a hard drive in the hard drive bay ... 92 Replacing a drive in the upgrade bay ...
  • Page 9 Using Computer Setup System IDs ... 133 Using antivirus software ... 134 Using firewall software ... 135 Installing critical updates ... 136 Using HP ProtectTools Security Manager (select models only) ... 137 Installing a security cable ... 138 11 Software updates Updating software ... 139 Updating the BIOS ...
  • Page 10 Managing and updating software ... 163 Using the HP Universal Print Driver ... 167 Index ... 168 HP Client Manager for Altiris (select models only) ... 163 HP CCM (Client Configuration Manager) (select models only) ... 165 HP SSM (System Software Manager) ... 166...
  • Page 11: Features

    Features Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: Select Start >...
  • Page 12 Component Left TouchPad button* Right pointing stick button (select models only)* TouchPad scroll zone Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse. Chapter 1 Features Description Functions like the left button on an external mouse.
  • Page 13: Lights

    ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Identifying hardware...
  • Page 14 Blinking: The volume up button is being used to increase the speaker volume. Description ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is ● Amber: All wireless devices are off. ●...
  • Page 15: Buttons And Fingerprint Reader

    ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Off: The computer is off or in the Sleep or Hibernation state.
  • Page 16 To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens.
  • Page 17 Component Volume mute button Volume down button Volume up button Fingerprint reader (select models only) Component Power button Description Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Allows a fingerprint logon to Windows, instead of a password logon. Description ●...
  • Page 18 Fingerprint reader (select models only) Chapter 1 Features Description ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens.
  • Page 19: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the Displays the Windows Start menu.
  • Page 20: Front Components

    Component Windows logo key Windows applications key Integrated numeric keypad keys Function keys Front components Chapter 1 Features Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the Displays the Windows Start menu.
  • Page 21: Right-Side Components

    ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. On: The webcam is in use. Opens the computer. Produce sound. Holds a business card in position so that the webcam (select models only) can capture an image.
  • Page 22 Component Media Card Reader Upgrade bay USB port 1394 port RJ-11 (modem) jack Security cable slot Component Media Card Reader Chapter 1 Features Description Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ●...
  • Page 23: Left-Side Components

    Component Upgrade bay USB port 1394 port Serial port Left-side components NOTE: Refer to the illustration that most closely matches your computer. Component Vent DisplayPort USB ports (3) ExpressCard slot Audio-in (microphone) jack Audio-out (headphone) jack Description ● MultiMediaCard ● MultiMediaCard Plus ●...
  • Page 24: Rear Components

    Component Vent DisplayPort USB ports (3) Smart card reader Audio-in (microphone) jack Audio-out (headphone) jack Rear components NOTE: Refer to the illustration that most closely matches your computer. Component RJ-45 (network) jack External monitor port Power connector Chapter 1 Features Description Enables airflow to cool internal components.
  • Page 25: Bottom Components

    Component Security cable slot RJ-11 (modem) jack RJ-45 (network) jack External monitor port Power connector Bottom components Component Battery bay Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
  • Page 26: Display Components

    The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Contains an HP Mobile Broadband Module (select models only). NOTE: To prevent an unresponsive system, replace the wireless...
  • Page 27: Wireless Antennas (Select Models Only)

    Component Internal display switch Internal microphones (2) Webcam light (select models only) Webcam (select models only) Wireless antennas (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Description Turns off the display or initiates Sleep if the display is closed while the power is on.
  • Page 28 Component WWAN antennas (2)* WLAN antennas (2)* *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
  • Page 29: Additional Hardware Components

    Additional hardware components Component Power cord* Battery* AC adapter *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ●...
  • Page 30 Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. Chapter 1 Features...
  • Page 31: Wireless, Modem, And Local Area Network

    ● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
  • Page 32: Identifying Wireless And Network Icons

    Identifies the Wireless Assistant software on the computer and (disconnected) indicates that all of the wireless devices are off. HP Connection Opens HP Connection Manager, which enables you to create a Manager connection with an HP Mobile Broadband device (select models only). Network status...
  • Page 33: Using Wireless Assistant Software (Select Models Only)

    Click the Help button. Using HP Connection Manager (select models only) You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only). To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.
  • Page 34 To access the Network and Sharing Center, click Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, refer to Help and Support. Click Start > Help and Support. Chapter 2 Wireless, modem, and local area network...
  • Page 35: Using A Wlan Device (Select Models Only)

    Using a WLAN device (select models only) With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably.
  • Page 36 When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
  • Page 37: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wireless light is amber, press the wireless button. Select Start > Connect to. Select your WLAN from the list, and then type the network security key, if required.
  • Page 38: Using Hp Mobile Broadband (Select Models Only)

    HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.
  • Page 39: Removing A Sim

    Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Reconnect external power. Reconnect external devices.
  • Page 40 Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Reconnect external power. Reconnect external devices. Turn on the computer. Chapter 2 Wireless, modem, and local area network...
  • Page 41: Using A Bluetooth Wireless Device

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
  • Page 42: Troubleshooting Wireless Network Problems

    Troubleshooting wireless network problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ●...
  • Page 43: Cannot Connect To A Preferred Network

    The driver must be reinstalled. To get the latest version of the WLAN device software for your computer, follow these steps: Open your Internet browser and go to http://www.hp.com/support. Select your country or region. Click the option for software and driver downloads, and then type your computer model number in the search box.
  • Page 44: Wlan Connection Is Very Weak

    If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow these steps to connect to the network: Click Start > Network > Network and Sharing Center > Manage wireless networks. A list showing the available WLANs is displayed.
  • Page 45: Using The Modem (Select Models Only)

    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
  • Page 46: Connecting A Country- Or Region-Specific Modem Cable Adapter

    Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable (purchased separately) outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter (purchased separately).
  • Page 47: Adding New Locations When Traveling

    Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer. As you travel to different countries or regions, set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem.
  • Page 48: Solving Travel Connection Problems

    Solving travel connection problems If you experience modem connection problems when using the computer outside of the country or region in which you purchased it, try the following suggestions. ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line.
  • Page 49: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.
  • Page 50: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go.
  • Page 51: Displaying System Information

    Function Display system information. Initiate Sleep. Switch the screen image. Display Power Assistant. Decrease screen brightness. Increase screen brightness. To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the – or – ●...
  • Page 52: Initiating Sleep

    Initiating Sleep CAUTION: To reduce the risk of information loss, save your work before initiating Sleep. Press fn+f3 to initiate Sleep. When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in the Sleep state, the power lights blink. The computer must be on before you can initiate Sleep.
  • Page 53: Switching The Screen Image

    Switching the screen image Press fn+f4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.
  • Page 54: Displaying Power Assistant

    Displaying Power Assistant Press fn+f8 to open Power Assistant. Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. Power Assistant also provides tools and information to help you make informed decisions on power management. NOTE: If Power Assistant is not installed on your computer, pressing information.
  • Page 55: Decreasing Screen Brightness

    Decreasing screen brightness Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally. Increasing screen brightness Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally. Using the keyboard...
  • Page 56: Using Hp Quicklook 3

    Using HP QuickLook 3 QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart.
  • Page 57: Enabling And Disabling The Embedded Numeric Keypad

    Component Embedded numeric keypad num lk Enabling and disabling the embedded numeric keypad Press fn+num lk to enable the embedded numeric keypad. Press their standard keyboard functions. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer.
  • Page 58: Using An Optional External Numeric Keypad

    Component num lk Integrated numeric keypad Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example: ● When num lock is on, most keypad keys type numbers.
  • Page 59: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
  • Page 60: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
  • Page 61: Multimedia Software

    ◦ To increase volume, press and hold the volume up button (3) until the desired volume level is reached. ● Windows volume control: Click the Volume icon in the notification area, at the far right of the taskbar. Increase or decrease the volume by moving the slider up or down. Click the Mute icon to mute the volume.
  • Page 62: Accessing Your Preinstalled Multimedia Software

    Accessing your preinstalled multimedia software To access preinstalled multimedia software: Select Start > All Programs, and then open the multimedia program you want to use. ▲ NOTE: Some programs may be located in subfolders. NOTE: For details about using software included with the computer, refer to the software manufacturer’s instructions.
  • Page 63: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphones or connect an external microphone ● Download music from the Internet ●...
  • Page 64 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, right-click the Sound icon on the ▲ taskbar, or select Start > Control Panel > Audio. Chapter 4 Multimedia...
  • Page 65: Video

    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has both an external monitor port and a DisplayPort that allow you to connect external monitors and projectors.
  • Page 66 To connect a digital display device, connect the device cable to the DisplayPort. ▲ NOTE: If a properly connected external display device does not display an image, press fn+f4 transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.
  • Page 67: Optical Drive (Select Models Only)

    Optical drive (select models only) Your computer may include an optical drive that expands the functionality of the computer. The optical drive allows you to read data discs, play music, and watch movies. Identifying the optical drive Select Start > Computer. ▲...
  • Page 68: Selecting The Right Disc (Cds, Dvds, And Bds)

    Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes.
  • Page 69: Blu-Ray Discs (Bds)

    Blu-ray Discs (BDs) BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the storage capacity of a single-layer DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the storage capacity of a dual-layer DVD at 8.5 GB.
  • Page 70: Configuring Autoplay

    NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD. Configuring AutoPlay Select Start > Control Panel > Play CDs or other media automatically. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Choose a default, and then select one of the available options for each media type listed.
  • Page 71: Copying A Cd, Dvd, Or Bd

    CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power. Before writing to a disc, close all open programs except the disc software you are using.
  • Page 72: Removing An Optical Disc (Cd, Dvd, Or Bd)

    To burn a CD or DVD, follow these steps: Download or copy the source files into a folder on your hard drive. Insert a blank CD or DVD into the optical drive (select models only) or an optional external optical drive.
  • Page 73: The Optical Disc Tray Does Not Open For Removal Of A Cd, Dvd, Or Bd

    The optical disc tray does not open for removal of a CD, DVD, or BD Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.
  • Page 74: A Disc Does Not Play

    ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required default drivers. ● Click Properties to see if the device is working properly. ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. A disc does not play ●...
  • Page 75: A Movie Stops, Skips, Or Plays Erratically

    A movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.
  • Page 76: A Device Driver Must Be Reinstalled

    To use the HP Update Utility: Select Start > All Programs > HP > HP Update. On the HP Welcome screen, click Settings, and then select a time when the utility should check for software updates on the Web. Click Next to immediately check for HP software updates.
  • Page 77 To use Microsoft Update: Open your Internet browser and go to http://www.microsoft.com, and click Security & Updates. Click Microsoft Update to get the latest updates for your computer operating system, programs, and hardware. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control, click Continue.
  • Page 78: Webcam (Select Models Only)

    You can preview the photo, video recording, or audio recording, and save it on your computer hard drive. To access the webcam and HP Webcam software, select Start > All Programs > Webcam Applications > HP Webcam.
  • Page 79: Capturing Business Card Images

    For information about using the webcam, select Start > Help and Support. Capturing business card images You can use the webcam with the HP Business Card Reader program to capture business card images and export the text to many types of address book software, such as Microsoft® Outlook Contacts.
  • Page 80 Slowly lower the display (1) until the webcam light (2) blinks and you hear a sound, which indicates that the webcam is now in focus. The webcam turns on, and the scanning process starts immediately. You will hear a camera shutter sound when the image is captured, and the information from the card is filled in the fields automatically.
  • Page 81: Power Management

    You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation, and the display will be turned off. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power.
  • Page 82: Initiating And Exiting Hibernation

    When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen.
  • Page 83: Viewing The Current Power Plan

    You can change power plan settings or create your own power plan. Viewing the current power plan Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. ▲ – or – Select Start >...
  • Page 84: Using Power Assistant (Select Models Only)

    External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●...
  • Page 85: Connecting The Ac Adapter

    When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the battery meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ●...
  • Page 86: Finding Battery Information In Help And Support

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
  • Page 87: Inserting Or Removing The Battery

    The time shown indicates the approximate running time remaining on the battery if the battery continues to provide power at the current level. For example, the time remaining will decrease when a DVD is playing and will increase when a DVD stops playing. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information.
  • Page 88: Charging A Battery

    Remove the battery from the computer (2). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
  • Page 89: Maximizing Battery Discharge Time

    ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged.
  • Page 90: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
  • Page 91: Step 2: Disable Hibernation And Sleep

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
  • Page 92 To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.
  • Page 93: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.
  • Page 94: Disposing Of A Used Battery

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
  • Page 95: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter and external power.
  • Page 96 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then press the power button. ● Press and hold the power button for at least 5 seconds. ●...
  • Page 97: Drives

    Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
  • Page 98 CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
  • Page 99: Improving Hard Drive Performance

    HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.
  • Page 100: Using Hp 3D Driveguard

    You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.
  • Page 101: Using Hp 3D Driveguard Software

    Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. – or – Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
  • Page 102: Replacing A Hard Drive In The Hard Drive Bay

    Replacing a hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by briefly pressing the power button.
  • Page 103 Lift the hard drive (3) out of the hard drive bay. To install a hard drive: Insert the hard drive into the hard drive bay (1). Pull the hard drive tab (2) to the left to connect the hard drive. Tighten the hard drive screw (3).
  • Page 104 Tighten the hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 6 Drives...
  • Page 105: Replacing A Drive In The Upgrade Bay

    Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Removing the protective insert The upgrade bay may contain a protective insert. You must remove the insert before inserting a drive into the upgrade bay.
  • Page 106 Disconnect all external hardware devices connected to the computer. Unplug the power cord from the AC outlet. Turn the computer upside down on a flat surface, with the upgrade bay toward you. Remove the battery from the computer. Remove the protective screw caps (1), and then remove the 4 hard drive screws (2). Loosen the upgrade bay screw (1).
  • Page 107 Remove the hard drive from the upgrade bay. To install a hard drive in the upgrade bay: Insert the hard drive into the upgrade bay. Tighten the upgrade bay screw. Replacing a drive in the upgrade bay...
  • Page 108: Replacing An Optical Drive

    Replace the 4 hard drive screws (1), and then replace the protective screw caps (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing an optical drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the optical drive from the upgrade bay.
  • Page 109 Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). Remove the optical drive from the upgrade bay. To install an optical drive in the upgrade bay: Insert the optical drive into the upgrade bay. Replacing a drive in the upgrade bay...
  • Page 110 Tighten the upgrade bay screw. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. 100 Chapter 6 Drives...
  • Page 111: External Devices

    External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
  • Page 112: Stopping And Removing A Usb Device

    Stopping and removing a USB device CAUTION: To prevent loss of information or an unresponsive system, stop a USB device before removing it. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To stop and remove a USB device: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.
  • Page 113: Using A 1394 Device

    Using a 1394 device IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
  • Page 114 Click Stop, and then click OK. Remove the device. 104 Chapter 7 External devices...
  • Page 115: Using A Serial Device (Select Models Only)

    Using a serial device (select models only) Select computer models include a serial port that connects optional devices such as a serial modem, mouse, or printer. Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
  • Page 116: Using External Drives

    Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ●...
  • Page 117: Using A Docking Device

    Using a docking device The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Using a docking device 107...
  • Page 118: External Media Cards

    External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Media Card Reader supports the following formats: ●...
  • Page 119: Stopping And Removing A Digital Card

    Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Stopping and removing a digital card CAUTION: To prevent loss of data or an unresponsive system, stop a digital card before removing it.
  • Page 120: Using Expresscards (Select Models Only)

    Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.
  • Page 121: Stopping And Removing An Expresscard

    Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device is recognized by the computer.
  • Page 122 112 Chapter 8 External media cards...
  • Page 123: Using Smart Cards (Select Models Only)

    Using Smart Cards (select models only) NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™ Cards. A smart card is a credit card–sized accessory that carries a microchip containing memory and a microprocessor.
  • Page 124: Memory Modules

    Memory modules The computer has two memory module compartments. The primary memory module compartment is located under the keyboard. The expansion memory module compartment is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the empty expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
  • Page 125: Adding Or Replacing A Memory Module In The Expansion Memory Module Slot

    Adding or replacing a memory module in the expansion memory module slot To add or replace a memory module in the expansion memory module slot, follow these steps: Save your work. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 126 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a memory module: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: edges only.
  • Page 127 Tighten the memory module compartment cover screw (3). Replace the batteries. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Adding or replacing a memory module in the expansion memory module slot 117...
  • Page 128: Upgrading A Memory Module In The Primary Memory Module Slot

    Upgrading a memory module in the primary memory module slot To upgrade a memory module in the primary memory module slot, follow these steps: Save your work. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 129 Gently lift the top edge of the keyboard (2) and tilt the keyboard over until it rests on the palm rest of the computer. Remove the memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 130 Insert a memory module: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: edges only. Do not touch the components on the memory module and do not bend the memory module. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
  • Page 131 Tighten the 3 keyboard access screws. Replace the batteries. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Upgrading a memory module in the primary memory module slot 121...
  • Page 132: 10 Security

    You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 122 Chapter 10 Security Use this security feature HP ProtectTools Security Manager, in combination with a password, smart card, and/or fingerprint reader BIOS administrator password in Computer Setup* DriveLock password in Computer Setup*...
  • Page 133: Using Passwords

    The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP ProtectTools functions. The embedded security password is used with the optional embedded security chip.
  • Page 134: Bios Administrator Password

    BIOS administrator passwords DriveLock user password TPM embedded security password BIOS administrator password The Computer Setup BIOS administrator password protects the configuration settings and system identification information in Computer Setup. After this password is set, it must be entered to access Computer Setup and to make changes using Computer Setup.
  • Page 135: Managing A Bios Administrator Password

    Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set or change this password in Computer Setup, follow these steps: Turn on or restart the computer, and then press message is displayed at the bottom of the screen. Press to enter BIOS Setup.
  • Page 136: Entering A Bios Administrator Password

    Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using Computer Setup DriveLock CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,...
  • Page 137: Setting A Drivelock Password

    Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security > DriveLock passwords, and then press enter.
  • Page 138: Entering A Drivelock Password

    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.
  • Page 139: Changing A Drivelock Password

    Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security > DriveLock passwords, and then press enter.
  • Page 140: Removing Drivelock Protection

    Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on the computer, and then press is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security > DriveLock password, and then press enter.
  • Page 141: Removing Automatic Drivelock Protection

    Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on or restart the computer, and then press message is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press enter.
  • Page 142: Using Computer Setup Security Features

    Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: Turn on or restart the computer, and then press message is displayed at the bottom of the screen.
  • Page 143: Using Computer Setup System Ids

    To view this general system information in Computer Setup, follow these steps: Turn on or restart the computer, and then press message is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select File > System Information, and then press enter.
  • Page 144: Using Antivirus Software

    If the antivirus software is preinstalled, select Start > All Programs > McAfee > Managed Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the on-screen instructions to load the McAfee Total Protection software.
  • Page 145: Using Firewall Software

    Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer.
  • Page 146: Installing Critical Updates

    Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
  • Page 147: Using Hp Protecttools Security Manager (Select Models Only)

    HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools software Help.
  • Page 148: Installing A Security Cable

    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
  • Page 149: 11 Software Updates

    You can manually check for updates at any time by selecting Start > Help and Support > Maintain and following the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be packaged in compressed files called ROMPaqs.
  • Page 150 To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...
  • Page 151: Updating The Bios

    BIOS updates are posted as needed. A newer BIOS update may not be available for your computer. It is recommended that you check the HP Web site periodically for BIOS updates. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region.
  • Page 152 Follow the on-screen instructions to access the BIOS update you want to download. Make a note of the download date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. At the download area, perform these steps: Identify the BIOS update that is newer than the BIOS version currently installed on your computer.
  • Page 153: Updating Programs And Drivers

    Updating programs and drivers Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. – or –...
  • Page 154: 12 Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. 144 Chapter 12 Backup and recovery...
  • Page 155: Backing Up Your Information

    Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You can back up your information to an optional external hard drive, a network drive, or discs.
  • Page 156: Performing A Recovery

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer. NOTE:...
  • Page 157: Using F11 Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
  • Page 158 Click Next. Select Repair your computer. Follow the on-screen instructions. 148 Chapter 12 Backup and recovery...
  • Page 159: 13 Computer Setup

    13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
  • Page 160: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...
  • Page 161: File Menu

    File menu Select System Information Set System Date and Time System Diagnostics Reset BIOS security to factory default Restore defaults Ignore changes and exit Save changes and exit Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select Setup BIOS Administrator Password To do this...
  • Page 162: System Configuration Menu

    Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ●...
  • Page 163 Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default).
  • Page 164 Select Built-In Device Options Port Options (all are enabled by default) 154 Chapter 13 Computer Setup To do this ● Enable/disable Wake on USB (enabled by default). ● Enable/disable Num lock state at boot (disabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (select models only;...
  • Page 165 Select Set Security Level Restore Security Defaults To do this CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot. ●...
  • Page 166: 14 Multiboot

    14 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
  • Page 167 NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. About the boot device order 157...
  • Page 168: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press message is displayed at the bottom of the screen.
  • Page 169: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).
  • Page 170: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing Menu”...
  • Page 171: Dynamically Choosing A Boot Device Using The F9 Prompt

    Dynamically choosing a boot device using the F9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps: Open the Select Boot Device menu by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
  • Page 172: 15 Management And Printing

    15 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...
  • Page 173: Managing And Updating Software

    Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software (purchased separately). When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions software (installed on an administrator computer), HP Client Manager for Altiris provides increased management functionality and centralized hardware management of client devices for the following IT life-cycle areas: ●...
  • Page 174 HP Client Manager for Altiris is available for download from the HP Web site. When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console.
  • Page 175: Hp Ccm (Client Configuration Manager) (Select Models Only)

    HP CCM (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.
  • Page 176: Hp Ssm (System Software Manager)

    Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD. To download the SSM utility or to obtain more information...
  • Page 177: Using The Hp Universal Print Driver

    NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver To print using the HP Universal Print Driver: Select File >...
  • Page 178: Index

    Index Symbols/Numerics 1394 cable, connecting 103 1394 devices connecting 103 stopping 103 1394 port 103 AC adapter connecting 75 identifying 19 administrator password 123 airport security devices 88 Altiris Deployment Solutions 162 applications key, Windows 9, 10 audio devices, connecting external 53 audio functions, checking 53 audio-out (headphone) jack 13,...
  • Page 179 40 fn key, identifying 9, 10, 46 function keys 40 function keys, identifying 9, 10 hard drive external 106 HP 3D DriveGuard 90 installing 93 hard drive bay 16 hard drive recovery 147 hardware, identifying 1 Hibernation exiting 72...
  • Page 180 HP QuickLook HP SpareKey enrollment 152 HP System Software Manager 163, 166 hubs 101 icons Connection Manager 22 network status 22, 33 wireless 22 image, computer 162 inserting a memory module expansion 116 primary 120 integrated numeric keypad keys, identifying 10...
  • Page 181 TouchPad 2 SD Card 108 Secondary Battery Fast Charge 153 security cable slot, identifying 12, Security menu always prompt for HP SpareKey enrollment 152 Automatic DriveLock 152 change password 152 Disk Sanitizer 152 DriveLock 152 fingerprint reader reset 152...
  • Page 182 7 volume up, identifying 8 volume, adjusting 50 Web sites HP System Software Manager 166 HP Universal Print Driver 167 webcam capturing business cards 69 webcam light, identifying 11, 17 webcam properties, adjusting 68 Windows applications key,...

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