Acer Aspire 3100 Service Manual
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Acer Aspire 3100 Service Manual

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See also: User Manual
Acer
Aspire 5110/5100/3100
Service Guide
Service guide files and updates are
available on the ACER/CSD web.
For more information, please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1 Acer Aspire 5110/5100/3100 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates of Aspire 5110/5100/3100 service guide. Date Chapter Updates...
  • Page 3 Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,...
  • Page 4 Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 5 Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 6 Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Touchpad Basics ......16 Acer Empowering Technology ..... . . 18 Empowering Technology Password .
  • Page 8 Norton AntiVirus ........29 How do I check for viruses? ..... 29 Hardware Specification and Configuration .
  • Page 9 Intermittent Problems ......84 Undetermined Problems ......85 Chapter 5 Jumper and Connector Location 86 Main Board .

  • Page 10: Chapter 1 System Specification

    • Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dual- channel support) Display • 15.4” WXGA Acer CrystalBrite supporting simultaneous multi-window viewing on dual displays via Acer GridVista • 15” XGA colour TFT LCD, 1024 x 768 pixel resolution Graphics ®...

  • Page 11: Audio

    • DVD/CD-RW combo drive • 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick Memory Stick PRO Communication • Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCam and optional Acer Bluetooth • Acer OrbiCam integrated 310,000 pixel CMOS camera (for selected model) featuring: •...

  • Page 12: I/O Interface

    • Two communication switches: WLAN, Bluetooth • Acer remote controls (for selected models): • Acer Arcade ® • Windows Media Center Edition (Uses an external USB CIR receiver) I/O Interface • ExpressCard /34 slot (for selected models) • PC Card slot (one Type II) •...

  • Page 13: Environment

    Aspire 5100/3100 Series • 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14.1 x 10.6 x 1.17/1.33 inches) • 2.82 kg (6.22 lbs.) for 15.4” LCD model • 2.78 kg (6.13 lbs.) for 15” LCD model Environment • Temperature: •...

  • Page 14: Block Diagram

    Block Diagram Chapter 1...

  • Page 15: Outlook Tour

    Comfortable support area for your hands when you use the computer. Internal microphone for sound recording. For use with Acer Arcade and other media playing programs (for selected models). Buttons for launching frequently used programs. Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s functions and components.

  • Page 16: Closed Front View

    Closed Front View Icon Item Icon Item Item Description Icon "Launch keys" on page 10 Icon Item Speakers Icon Item Bluetooth communication Icon Item button/indicator Wireless communication button/indicator Power indicator Battery indicator Icon Item CIR receiver Microphone-in jack Icon Item Line-in jack Icon Item...

  • Page 17: Left View

    Item Description Left View "Easy-launch buttons" on page 10 "Launch keys" on page 10 Icon Item Icon Icon Kensington lock slot Icon Item Ventilation slots Three USB 2.0 ports Icon Item Ethernet (RJ-45) port Note: Icon Item Infrared port 5-in-1 card reader Icon 4-pin IEEE 1394 port Icon...

  • Page 18: Rear View

    Rear View Icon Item Icon Icon Item Icon Icon Item Item Icon Item Icon Item Modem (RJ-11) port Icon Item Two USB 2.0 ports RF-in jack AV-in port Power jack Icon Item S-video port/TV out port (NTSC/PAL) port External display (VGA) port Connects to an external display device (e.g., external monitor, Icon Item DVI-D port...

  • Page 19: Base View

    Base View Item Item Hard disk bay Memory compartment Ventilation slots and cooling fan Battery lock Battery bay Description Description Houses the computer’s hard disk (secured with screws). Houses the computer’s main memory. Helps keep the computer cool. NOTE: Do not cover or obstruct the opening of the fan. Note Locks the battery in position.

  • Page 20: Using The Keyboard

    Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock key Lock Key Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase.

  • Page 21: Windows Keys

    Acer eSettings Launches the Acer eSettings in Acer page 20 Empowering Technology. page 20 page 20 Acer ePower Launches the Acer ePower Management in Acer page 20 Management Empowering Technology. Sleep Leads the computer to Sleep mode. Description > + <Tab>: >...

  • Page 22: Special Keys

    <Fn> + <F4> <Fn> + <F5> <Fn> + <F5> <Fn> + <F5> <Fn> + <F6> Hot Key Icon <Fn> + <F6> <Fn> + <F5> <Fn> + <F5> <Fn> + <F5> <Fn> + <F6> <Fn> + <F7> <Fn> + <F6> <Fn> + <F6> <Fn>...

  • Page 23: Indicators

    Item Description Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible Item Description even when the computer cover is closed up. "Launch keys" on page 10 "Launch keys" on page 10 "Launch keys" on page 10 Item Description "Launch keys"...

  • Page 24: Easy-Launch Buttons

    Easy-launch Buttons There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Empowering Technology" on page 1 Internet programs, they can be redefined by users.

  • Page 25: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: •...
  • Page 26 the touchpad’s responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. Chapter 1...

  • Page 27: Acer Empowering Technology

    Empowering Technology password. Right click on the Empowering Technology toolbar and select Password Setup to do so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time.
  • Page 28 Be sure to safeguard all related passwords! Chapter 1...

  • Page 29: Acer Elock Management

    Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.

  • Page 30: Acer Eperformance Management

    Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: •...

  • Page 31: Acer Erecovery Management

    • Recovery from the HDD (most recent user-defined recovery point) • Recovery from CD or DVD NOTE: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery AcerSystem User's Guide Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.

  • Page 32: Acer Esettings Management

    Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for power users on Acer computer. Chapter 1...

  • Page 33: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth, CardBus, fireware (1394), wired LAN and optical device if supported.
  • Page 34 • Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management. Chapter 1...

  • Page 35: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system.

  • Page 36: Using The System Utilities

    To access this function, please go to Start > All Programs Start All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: Start All Programs Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

  • Page 37: Launch Manager

    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's Note: recommended value. Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You "Easy-launch buttons" on page 24 can access the Launch Manager by clicking on Start >...

  • Page 38: Norton Antivirus

    Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: Start 1.

  • Page 39: Hardware Specification And Configuration

    Hardware Specification and Configuration Processor Item Type AMD Turion TL-52/TL-56/TL-60/TL-62 processor or higher Package 939 pin lidded micro PGA Feature • Compatible with Existing 32-bit code base • Integrated memory controller: 128-bit DDR SDRAM at 100/133/166/200MHz • Dual-core architecture: discrete L1 and L2 cache structures for each core •...
  • Page 40 Hard Disk Drive Spindle Speed (RPM): 4200 (ST9120824A, ST9100825A, ST980829A, ST960812A, ST9402112A) 5400 (ST9120821A, ST9100824A, ST98823A, ST96812A) I/O data transfer rate (Mbytes/sec. max.): 100 ATA data transfer mode supported: PIO modes 0-4; Multiword DMA modes 0-2; Ultra DMA modes 0-5 Voltage tolerance: +5.0V +/- 5% Model WD400UE-22HCT0...
  • Page 41 BIOS Item Feature • Acer UI support • Multi-boot support • 1MB flash RIOM for system BIOS • Suspend to RAM (S3) / Disk (S4) • Various hot keys for system control • Support boot option: HDD/Removable device (media bay device)/all USB •...
  • Page 42 ENE CB714 Card Bus Host Adapter Item Feature • 3.3V operation with I/O 5V tolerance • LFBGA 169-ball package • Pinout compatible with ENE CB1410 • PCI interface • CardBus Interface • Secure Digital Interface • Memory Stick Interface • SmartMedia/xD-Picture Interface •...
  • Page 43 Connector type RJ-11 Keyboard Item Model name New Acer Ergo Keyboard Description 1. HD Audio interface 2. 10 DAC (7.1ch + 2CH); 2 ADC 3. DAC SNR >/= 95dB, ADC SNR >/= 85dB 4. 2 pins with DTS logo codec 5.
  • Page 44 • Windows keys and application keys support • Standard pitch, 2.5 mm travel length • Hotkey controls • Embedded numeric keypad • Multi-language support • Spill-proof • Four easy-launch buttons: Internet browser, E-mail with LED, Acer Battery Item Vendor & model name Panasonic/Sanyo/Sony Features •...
  • Page 45 LCD 15.4” WXGA Item Pixel pitch (mm) 0.1971 (H) x 0.1971 (V) Typical white 200 (typical) luminance (cd/ ) also called brightness Contrast ratio 400 (typical) Respond time Rise: 6 (msec.) Decay: 10 Normal input +3.3V (typical) voltage of power supply Power 4.38 (typical)
  • Page 46 LCD 15” XGA Item Normal input +3.3V (typical) voltage of power supply Power 3.96 (typical) consumption (watt) Weight 570g Physical size 317.3 (W) x 242.0 (mm) (H) x 5.9 (D) Electrical 1 channel LVDS interface Color support 262,144 colors AC Adaptor Item Vendor &...
  • Page 47 Item Access Time (Typical) DVD: Random Access: 125 ms DVD: Full Stroke: 165ms CD: Random Access:105ms CD: Full Stroke:160ms Buffer Memory Interface Compliant to ATA/ATAPI- Applicable disc format • DVD (read): DVD 5, 9, • CD (read): CD-DA, CD • CD (write): CD-DA, CD- Loading mechanism Manual load Power Requirement...
  • Page 48 Item Access time / Seek • DVD: random access time • DVD: full stroke • CD: random access • CD: full stroke 220ms Buffer memory Interface compliant to ATA/ ATAPI-6, MMC-4 and SFF8090 Ver5 Applicable disc format CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-I, Video-CD (MPEG-1),...
  • Page 49 Item Vendor and model name Performance Specification Transfer rate read (KB/sec.) Access time / Seek time Buffer memory Interface Applicable disc format Loading mechanism Power requirement Input voltage Fan True Value Table Fan off Speed 1 2400 Speed 2 2800 Speed 3 3100 Speed 4...

  • Page 50: Bios Setup Utility

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 51: Information

    VGA BIOS Version: ATi 009.012.001.005 EC BIOS Version: V0.17A Serial Number: HCW5021012617000C01601 Asset Tag Number: Product Name: Aspire 5110 Manufacturer Name: Acer UUID: 37363032313033353761000FB0F34EC7 Help ↑ ↓ Select Item ← → Exit Select Menu • CPU type: This item will show the CPU information of the system.

  • Page 52: Main

    Main Info. Main System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network Boot F12 Boot Menu: D2D Recovery: Help Select Item ↑ ↓ ← → Exit Select Menu • System Time and System Date: The hours are displayed with 24-hour format. The changes in these two items take effect immediately.
  • Page 53 • F12 Boot Menu: • Enabled: When it is enabled, the users can modify device boot priority by pressing <F12> during POST. • Disabled: When it is not enabled, device boot priority will not be adjustable during POST. The boot device change is only for one-time change. In other words, when the system is rebooted, the boot device sequence will be the same as the one defined in the BIOS setup (Boot option).

  • Page 54: Advanced

    Advanced Info. Main Enable ACPI (debug only): Infrared Port (FIR) Advanced Chipset Control Help Select Item ↑ ↓ ← → Exit Select Menu • Enable ACPI (debug only): Enable/Disable ACPI (Advanced Configuration and Power Interface) debug only, remove this option for production. •...

  • Page 55: Security

    Security Info. Main Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Passord Set HDD Password Password on Boot: Help Select Item ↑ ↓ ← → Exit Select Menu The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password.
  • Page 56 Symbol Character • The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press <F2>...

  • Page 57: Boot

    Boot Info. Main Boot priority order: 1: SATA: ST9120821AS-(S1) 2: IDE 1: 3: IDE 0: MATSHITADVD-RAM UJ-845S-(PM) 4: PCI BEV: Realtek Boot Agent 5: USB HDD: 6: USB CDROM: 7: USB FDD: 8: USB KEY: Help Select Item ↑ ↓ ←...

  • Page 58: Exit

    Exit Info. Main Advanced Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item ↑ ↓ ← → Exit Select Menu • Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. •...

  • Page 59: Dos Flash Sop

    DOS Flash SOP Press <F2> to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an example. Execute the BIOS.BAT or FLASH.BAT batch file to update BIOS. Chapter 2...
  • Page 60 In flash BIOS, the caution message Please do not remove AC power source will show. If AC power source is plugged, the caution message AC adapter does not exist. Chapter 2...
  • Page 61 Flash status will show as following picture. When you finish BIOS update, the system will shut down or re- boot automatically. Chapter 2...

  • Page 62: Chapter 3 Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. Here, we take an Aspire 5110 as sample for disassembly. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge •...

  • Page 63: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: The system and all peripherals are powered off. The AC adaptor and all power and signal cables from the system are unplugged. The battery pack is removed. NOTE: There are several types of screws used to secure the main unit.

  • Page 64: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Screws List Description SCREW M2.5*3(NL) SCREW M2.5*6(NL) SCREW M2.5*10(NL) SCREW M2.5*15(NL) SCREW M2*2.2 SCREW M2*3-B (NL) SCREW M2*3-S (NL) SCREW M2*4 SCREW M3*4 (NL)
  • Page 65 Screws List Description Part No. SCREW D-SUB 4#X40*1/5-NI (NL) 86.ADWV5.010 Chapter 3...

  • Page 66: Disassembly Procedure

    Disassembly Procedure Removing the Battery Pack Slide the battery lock to the end as the arrow indicates. The battery pack will pop up then remove it. Removing the HDD Module Release the two screws fastening the HDD module cover. Detach the HDD module cover. Pull the HDD module then lift the HDD module as the arrow indicates then detach the HDD module.

  • Page 67: Removing The Ram Module/Mini Pci Card/Thermal Module/Cpu

    Removing the RAM Module/Mini PCI Card/Thermal Module/CPU Release the four screws holding the thermal module cover. Remove the thermal module cover. Pull the RAM module locks at the same time as the arrows indicate. The RAM module will pop up then detach it. Repeat the anterior step to remove another RAM module.
  • Page 68 Release the two screws securing the system fan. Disconnect the system fan cable carefully the remove the system fan. Release the four screws securing the CPU heatsink. Remove the CPU heatsink as the arrow indicates. Counter clockwise release the screw securing the CPU using a flat head screw driver. Carefully detach the CPU.

  • Page 69: Removing The Odd Module

    Removing the ODD Module If you just want to replace the ODD module, you do not have to remove the anterior components. Please skip the anterior steps of disassembly. After you remove the battery pack and the thermal module cover, follow the steps below. Release the screw securing the ODD module.

  • Page 70: Removing The Lcd Module From The Main Unit

    Removing the LCD Module from the Main Unit If you just want to replace or check the LCD module, you can skip all the main unit disassembly procedures. After removing the battery pack, please follow the steps below. Open the notebook as shown. Remove the middle cover from the edge of the middle cover.

  • Page 71: Removing The Keyboard

    Release the two screws holding the LCD module on the bottom side of the main unit. Release the four screws securing the LCD hinges on the main unit. Then detach the LCD module from the main unit. Removing the Keyboard If you just want to replace the keyboard, skip the LCD module disassembly.

  • Page 72: Disassembling The Main Unit

    Disassembling the Main Unit Separating the Upper Case and the Lower Case Carefully release the media board FFC lock because it is fragile. Then disconnect the media board FFC. Release the 12 screws securing the upper case and the lower case on the bottom side. Release the four hexagonal screws securing the external VGA port and the DVI-D port.
  • Page 73 Removing the Power Board and the Modem Board Detach the power board slightly. Release the two screws securing the modem board. Detach the modem board then disconnect the modem board cable. Chapter 3...
  • Page 74 Removing the Main Board Disconnect the speakers cable and the microphone cable. Release the screw securing the main board. Slightly pull the edge of the lower case from the left side and at the same time push the main board on the bottom side to pop up the main board. Repeat Step 3 from the rear side.
  • Page 75 Removing the Bluetooth Module Place the main board as shown. Tear off the tinsel. Disconnect the Bluetooth module cable and remove the main board. Remove the Bluetooth module. Chapter 3...
  • Page 76 Removing the Speakers Release the two screws securing the speakers. Then detach the speakers. Removing the Touch Pad Board Slightly unlock the touch pad FFC lock by nail and disconnect the touch pad FFC. Release the screw holding the touch pad board bracket then remove the touch pad board bracket.

  • Page 77: Disassembling The Lcd Module

    Removing the VGA Heatsink Release the two screws securing the VGA heatsink. Then detach the VGA heatsink. Disassembling the LCD Module Remove the four screw cushions on the LCD bezel then release the four screws holding the LCD bezel. Carefully detach the LCD bezel from the LCD module. Tear off the tapes holding the LVDS cable and the LCD cable then release the two screws securing the inverter board.
  • Page 78 Carefully disconnect the LVDS cable. Carefully disconnect the LCD cable then remove the inverter board. Release the two screws securing the LCD panel. Then detach the LCD panel. Release the eight screws holding the left and right LCD brackets and remove the LCD brackets.
  • Page 79 Tear off the tape holding the LCD cable. Carefully pull and disconnect the LCD cable. Chapter 3...

  • Page 80: Chapter 4 Troubleshooting

    Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. Obtain the detailed fail symptoms as many as possible.

  • Page 81: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail.

  • Page 82: Memory Check

    • Numeric keypad • External keyboard If any of these devices do not function, reconnect the cable and repeat the anterior procedures. Memory Check Follow the procedures below to correct the memory errors. Boot from the diagnostic diskette and start the diagnostic programs. Go to the diagnostic memory in the test items.

  • Page 83: Check The Battery Pack

    Check the Battery Pack Follow the procedures below to check the battery pack. From software, this helps to identify the problem is on recharging or discharging. Check the Power Management in Control Panel. Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 84 Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. Chapter 4...

  • Page 85: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
  • Page 86 Error Message List Error Message Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error...
  • Page 87 Error Message List Error Message Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank.

  • Page 88: Post Code

    POST Code Code Chapter 4 Beeps For Boot Block in Flash ROM Initialize the chipset. Initialize the bridge. Initialize the CPU. Initialize the system timer. Initialize system I/O. Check force recovery boot. Checksum BIOS ROM. Go to BIOS. Set Huge Segment. Initialize Multi Processor.

  • Page 89: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom/Error LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 90 Power-Related Symptoms Symptom/Error The system doesn’t power-off. Battery can’t be charged. PCMCIA-Related Symptoms Symptom/Error System cannot detect the PC Card (PCMCIA). PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom/Error In Windows, multimedia programs, no sound...
  • Page 91 Power Management-Related Symptoms Symptom/Error The system does not enter standby mode after closing the LCD. The system does not resume from hibernation mode. The system does not resume from standby mode after opening the LCD. Battery fuel gauge in Windows does not go higher than 90%.
  • Page 92 Keyboard/Touchpad-Related Symptoms Symptom/Error Touchpad does not work. Modem-Related Symptoms Symptom/Error Internal modem does not work correctly. NOTE: If you can not correct the problems according to the anterior tables, see Undetermined Problems. Chapter 4 Action in Sequence Reconnect touchpad cable. Touchpad board System board Action in Sequence...

  • Page 93: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 94: Undetermined Problems

    Power off the computer. Visually check the devices. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery Pack • Hard disk drive •...

  • Page 95: Chapter 5 Jumper And Connector Location

    Chapter 5 Jumper and Connector Location Main Board Top Side Chapter 5...
  • Page 96 Item LCD PANEL CONNECTOR MDC CONNECTOR TOUCH PAD BOARD CONNECTOR PCMCIA SOCKET JP13 INTERNAL MIC CONNECTOR 1349 CHIP SOUTH BRIDGE CHIP EC/KBC CHIP AUDIO CODEC Description Item Description LED BOARD CONNECTOR MEDIA BOARD CONNECTOR INTERNAL KEYBOARD CONNECTOR JP12 INTERNAL SPEAKER CONNECTOR LAN CHIP BIOS FLASH ROM...

  • Page 97: Bottom Side

    Bottom Side Item Description JP14 USB CONNECTOR JP16 TV-OUT CONNECTOR JP18 DDRII SODIMM SLOT JP20 FAN CONNECTOR JP22 RJ45 CONNECTOR JP24 ODD CONNECTOR JP27 HDD (PATA) CONNECTOR JP30 NEW CARD SOCKET JP32 SPDIF OUT JACK Chapter 5 Item Description JP15 CRT CONNECTOR JP17 MINI CARD CONNECTOR...
  • Page 98 Item JP34 MIC JACK PJP2 BATTERY PACK CONNECTOR Description Item Description PJP1 DC JACK NORTH BRIDGE Chapter 5...

  • Page 99: Switch Board

    Switch Board Top Side Item Description POWER BUTTON E-MAIL BUTTON INTERNAL BUTTON USER BUTTON EMPOWER BUTTON POWER LED MEDIA LED CAPS LED NUMLK LED EMAIL LED Chapter 5...

  • Page 100: Bottom Side

    Bottom Side Item Description USB CONNECTOR USB CONNECTOR LED BOARD CONNECTOR Chapter 5...

  • Page 101: Chapter 6 Fru (Field Replacement Unit) List

    NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed service guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service.

  • Page 102: Parts

    (ATHEROS) 802.11 a/b/g T60H921.10 (AR5424 solution) MINI WLAN (NAVARRO DISCRETE) FOXCONN (BROADCOM) 802.11b/g T60H938.03 (4311) TV TUNER M103 SW Analog(DVB-T)-Hybird TV TUNER M104 H/W Analog TV TUNER M115 DTV H/W Analog-Hybird MEDIA BOARD Partname Acer Part Number AP.06503.012 AP.06501.009 AP.09003.006 AP.09001.009 AP.09006.004 BT.00404.008 BT.00403.008 BT.00405.006...
  • Page 103 POWER CORD SOUTH AFRICA 3 PIN POWER CORD KOERA 3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN CASE/COVER/BRACKET ASSEMBLY MIDDLE COVER AS Chapter 5 Partname Acer Part Number 55.ADWV5.003 55.ABHV5.001 19.ABHV5.001 19.ABHV5.002 50.ABHV5.001 50.ABHV5.002 50.ABHV5.003 50.ABHV5.004 50.A61V5.013...
  • Page 104 OPTICAL BEZEL GBASE - DVD/CDRW HDD DOOR AS HDD BRACKET LCD COVER 15 IN. WITH LOGO W/ANTENNA LCD BEZEL W/LOGO- 15 IN. LCD BRACKET SET ( R&L ) - 15IN Partname Acer Part Number 60.ABHV5.001 60.ADWV5.001 60.ADWV5.002 60.ABHV5.002 42.ABHV5.002 33.ABHV5.001 33.ABHV5.002...
  • Page 105 HTS421240H9AT00 (ROHS) HDD PATA 40G 5400RPM WD ML40 WD400UE-22HCT0 (ROHS) HDD PATA 60G 5400RPM SEAGATE MERRCURY2 ST96812A (RohS) HDD PATA 60G 5400RPM TOSHIBA TAURUS MK6034GAX (Rohs) Chapter 5 Partname Acer Part Number 60.ABHV5.005 60.ABHV5.006 6K.ABHV5.002 50.ABHV5.005 50.ABHV5.006 KC.TTL02.500 KC.TTL02.520 KC.TTL02.560 KC.TTL02.600...
  • Page 106 KEYBOARD ARABIAN W/MEDIA B AS KEYBOARD US INTERNATIONAL W/MEDIA B AS KEYBOARD RUSSIA W/MEDIA B AS KEYBOARD GREEK W/MEDIA B AS KEYBOARD CZECH REPUBLIC W/MEDIA B AS KEYBOARD UK W/MEDIA B AS Partname Acer Part Number KH.06007.011 KH.08001.022 KH.08004.006 KH.08007.013 KH.08008.027 KH.10001.007 KH.10004.002...
  • Page 107 KEYBOARD SWISS/G W/O MEDIA B AS KEYBOARD DENMARK W/O MEDIA B AS KEYBOARD ITALIAN W/O MEDIA B AS KEYBOARD BELGIUM W/O MEDIA B AS KEYBOARD GERMAN W/O MEDIA B AS Chapter 5 Partname Acer Part Number KB.ASP07.001 KB.ASP07.003 KB.ASP07.023 KB.ASP07.018 KB.ASP07.002 KB.ASP07.014 KB.ASP07.021...
  • Page 108 LCD 15.4 IN. WXGA AUO B154EW02 V.0 16MS NON- GLARE LF LCD 15.4 IN. WXGA AUO B154EW02 V.1 GLARE 16MS MISCELLANEOUS LCD RUBBER LATCH RUBBER LCD SCREW MYLAR Partname Acer Part Number KB.ASP07.020 KB.ASP07.016 KB.ASP07.013 KB.ASP07.010 KB.ASP07.022 6M.ABHV5.003 LK.15005.010 LK.15006.008 LK.15008.019...
  • Page 109 MEMORY 512MB DDR II 533 HYNIX HYMP564S64BP6-C4 MEMORY 1G DDR II 533 INFINEON HYS64T128021HDL- 3.7-B (.09u) MEMORY 1G DDR II 533 NANYA NT1GT64U8HA0BN-37B FAN ASSY - DISCRETE FAN ASSY - UMA HEATSINK Chapter 5 Partname Acer Part Number 47.ABHV5.004 47.ABHV5.005 40.ABJV5.001 40.ABHV5.001 40.ADWV5.001 MB.ABJ02.001 MB.ADW02.002 MB.ADW02.001 MB.ABE02.001...
  • Page 110 SCREW M2.5*3(NL) SCREW M2.5*6(NL) SCREW M2.5*10(NL) SCREW M2.5*15(NL) SCREW M2*2.2 SCREW M2*3-B (NL) SCREW M2*3-S (NL) SCREW M2*4 SCREW M3*4 (NL) SCREW D-SUB 4#X40*1/5-NI (NL) Partname Acer Part Number 60.ABHV5.009 34.ADWV5.001 56.ADWV5.001 23.ADWV5.002 23.ADWV5.003 RT.8020A.001 LC.MCE05.001 LC.MCE05.002 LC.MCE05.003 86.ADWV5.001 86.ADWV5.002 86.ADWV5.003...

  • Page 111: Exploded Diagram

    SWITCH BOARD-W/TV AS UPPER CASE AS W/O TV & MEDIA B THERMAL DOOR CPU THERMAL MODULE-DIS FAN ASSY - DISCRETE SCREW M2*3-S (NL) SCREW M2.5*10(NL) SCREW M2.5*15(NL) Chapter 5 Description Acer Part Number 42.ABHV5.001 60.ADWV5.002 42.ABHV5.004 MB.ABJ02.001 55.ADWV5.003 60.ABHV5.001 42.ABHV5.002 60.ABHV5.009 23.ADWV5.001 86.ADWV5.007...

This manual is also suitable for:

Aspire 5100Aspire 51105100-5033 - aspire - turion 64 x2 1.6 ghz

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