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Lenovo ThinkSystem ST650 V2 Reference

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ThinkSystem ST650 V2
Messages and Codes Reference
Machine Types: 7Y45 and 7Y46

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Summary of Contents for Lenovo ThinkSystem ST650 V2

  • Page 1 ThinkSystem ST650 V2 Messages and Codes Reference Machine Types: 7Y45 and 7Y46...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Fifth Edition (November 2021) ©...

  • Page 3: Table Of Contents

    Index ....203 List of UEFI events....141 © Copyright Lenovo 2021...
  • Page 4 ThinkSystem ST650 V2 Messages and Codes Reference...

  • Page 5: Chapter 1. Introduction

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. – SR. LEPT Raid Setup. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 7 – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. –...
  • Page 8 ThinkSystem ST650 V2 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 12 User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4007I User [arg1] has imported a signed certificate for the TKLM client from Informational [arg2]. FQXSPDM4008I User [arg1] has imported a server certificate for the TKLM server. Informational FQXSPDM4009I User [arg1] has [arg2] file [arg3] from [arg4].
  • Page 14 Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) The bare metal connection process has been started. Informational FQXSPFC4000I FQXSPFC4001I The bare metal update application reports a status of [arg1]. Informational FQXSPFC4002I System running in setup. Informational ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPFC4003I UEFI deployment boot mode is enabled for NextBoot. Informational FQXSPFC4004I UEFI deployment boot mode is enabled for NextAc. Informational FQXSPFC4005I UEFI deployment boot mode has been disabled. Informational FQXSPFW0003I The System [ComputerSystemElementName] encountered firmware...
  • Page 16 ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref= Informational [arg5], DNS1@=[arg5]. FQXSPNM4031I IPv6 static address of network interface modified from [arg1] to [arg2] Informational by user [arg3]. FQXSPNM4033I Telnet port number changed from [arg1] to [arg2] by user [arg3]. Informational ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 17 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 18 The server was reset via push button. Informational FQXSPPP4025I The server was powered-up via power push button. Informational The server was restarted when the watchdog expired.. Informational FQXSPPP4026I FQXSPPP4027I The server was restarted for OEM reason. Informational ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4028I The server was automatically powered on because the power restore Informational policy is set to always restore.. FQXSPPP4029I The server was automatically powered on because the power restore Informational policy is set to restore previous power state..
  • Page 20 The System [ComputerSystemElementName] has detected a POST Informational Error deassertion. FQXSPSD0000I The [StorageVolumeElementName] has been added. Informational FQXSPSD0001I The [StorageVolumeElementName] Drive [arg1] in the enclosure/ Informational chassis(MTM-SN: [arg2]) has been added. FQXSPSD0003I Hot Spare enabled for [ComputerSystemElementName]. Informational ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD0005I Hot Spare enabled for drive [arg1] in the enclosure/chassis (MTM-SN: Informational [arg2]). FQXSPSD0007I Rebuild in progress for Array in system Informational [ComputerSystemElementName]. FQXSPSD0008I Array rebuild in progress on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]).
  • Page 22 Userid is [arg1] from a CIM client at IP address [arg2]. FQXSPSE4028I Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP Informational address [arg3]. FQXSPSE4029I Security: Userid: [arg1] had [arg2] login failures from SNMP client at IP Informational address [arg3]. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4030I Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. Informational FQXSPSE4031I Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. Informational FQXSPSE4032I Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. Informational FQXSPSE4033I Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off.
  • Page 24 Powering off system [ComputerSystemElementName] initiated by Informational watchdog [WatchdogElementName]. FQXSPWD0003I Power cycle of system [ComputerSystemElementName] initiated by Informational watchdog [WatchdogElementName]. FQXSPWD0004I Watchdog Timer interrupt occurred for [WatchdogElementName]. Informational FQXSPBR4001I Running the backup Management Controller [arg1] main application. Warning ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA0007J Numeric sensor [NumericSensorElementName] going high (upper Warning non-critical) has asserted. FQXSPCA0015J Sensor [SensorElementName] has transitioned from normal to non- Warning critical state. FQXSPDM4002I Device [arg1] VPD is not valid. Warning FQXSPEA0001J Sensor [SensorElementName] has transitioned from normal to non-...
  • Page 26 Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0002N Configuration Error for [PhysicalMemoryElementName] on Subsystem Error [MemoryElementName]. FQXSPMA0005N Subsystem [MemoryElementName] has insufficient memory for Error operation. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem Error [MemoryElementName]. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA0008N Uncorrectable error detected for [PhysicalMemoryElementName] on Error Subsystem [MemoryElementName]. FQXSPMA0012M An Over-Temperature Condition has been detected on the Error [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0013N The System [ComputerSystemElementName] has detected no Error memory in the system.

  • Page 28: List Of Xclarity Controller Events

    This message is for the use case where a Management Controller has resorted to running the backup main application. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0030 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 29 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
  • Page 30 CIM Prefix: IMM CIM ID: 0137 User Action: Complete the following steps until the problem is solved: 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 31 3. AC cycle the system. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPBT0007I: No bootable media available for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System with No Bootable Media.
  • Page 32 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0498 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 33 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPCA0015J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
  • Page 34 This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0495 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 35 User Action: Information only; no action is required. • FQXSPCA2011I: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 36 Information only; no action is required. • FQXSPCN4003I: Remote Control session started by user [arg1] in [arg2] mode has been closed. Remote Control session closed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 37 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0194 User Action: Information only; no action is required. • FQXSPCR0001N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe.
  • Page 38 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 39 • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0147 User Action: Information only;...
  • Page 40 CIM Prefix: PLAT CIM ID: 0522 User Action: Use StorCLI or LSA to check if there is any warning or critical RAID event. • FQXSPEA2001I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 41 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Use StorCLI or LSA to check if there is any warning or critical RAID event.
  • Page 42 CIM Prefix: IMM CIM ID: 0074 User Action: Information only; no action is required. • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 43 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0110 User Action: Information only; no action is required. • FQXSPEM4007I: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. A user adds or updates an Alert Recipient Severity: Info Serviceable: No...
  • Page 44 • FQXSPEM4014I: The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery Severity: Info Serviceable: No Automatically notify Support: Yes ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 45 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203 User Action: Information only; no action is required. • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info Serviceable: No Automatically notify Support: Yes...
  • Page 46 • FQXSPEM4023I: One or more virtual drive are in abnormal status that may cause unavailable virtual drive. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4], [arg5]) ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 47 One or more virtual drive are in abnormal status that may cause unavailable virtual drive Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0211 User Action: Information only;...
  • Page 48 The RAID controller has scheduled operation issue Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0223 User Action: Information only; no action is required. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 49 • FQXSPFC4000I: The bare metal connection process has been started. Bare Metal Connection process has been started Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0143 User Action: Information only;...
  • Page 50 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 51 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 52 • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 53 1. Reseat the processor and reboot the server. 2. If problem persists, (Trained technician only) replace the identified processor. 3. If problem persists, contact Lenovo support to Trained technician only) replace the system board. • FQXSPIO0006N: A software NMI has occurred on system [ComputerSystemElementName].
  • Page 54 3. Check the event log of XClarity Controller for additional information about the failing components. 4. If there are no entries related to the error in the event log, contact Lenovo support. • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 55 3. Check the event log of XClarity Controller for additional information about the failing components. 4. If there are no entries related to the error in the event log, contact Lenovo support. • FQXSPIO2001I: The connector [PhysicalConnectorElementName] configuration error has been repaired.
  • Page 56 This message is for the use case when an implementation has detected a Software NMI has been Recovered from. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 57 Information only; no action is required. • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0233...
  • Page 58 SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0136 User Action: Complete the following steps: 1. Ensure one or more DIMMs are installed in the server. 2. Resolve persistsing memory errors if they are present. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 59 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage is found or problem persists, collect Service Data log.
  • Page 60 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage is found or problem persists, collect Service Data log.
  • Page 61 5. Reset UEFI to default settings. 6. Update XCC and UEFI firmware. 7. If problem persists, collect Service Data log. 8. Contact Lenovo Support. • FQXSPMA0022I: Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
  • Page 62 This message is for the use case when an implementation has detected Memory is no longer Throttled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0143 User Action: Information only; no action is required. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 63 • FQXSPMA2012I: An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0...
  • Page 64 Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0006 User Action: Information only; no action is required. • FQXSPNM4005I: Ethernet interface [arg1] by user [arg2]. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 65 This message is for the use case where a user enables or disabled the ethernet interface. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0007 User Action: Information only; no action is required. •...
  • Page 66 This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 67 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0023 User Action: Information only; no action is required. • FQXSPNM4013I: LAN: Ethernet[[arg1]] interface is no longer active. This message is for the use case where a Management Controller ethernet interface is no longer active. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 68 IPv6 protocol is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0047 User Action: Information only; no action is required. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 69 • FQXSPNM4021I: IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0048 User Action: Information only; no action is required. •...
  • Page 70 CIM Prefix: IMM CIM ID: 0055 User Action: Information only; no action is required. • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 71 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. Chapter 2 XClarity Controller events...
  • Page 72 CIM Prefix: IMM CIM ID: 0064 User Action: Information only; no action is required. • FQXSPNM4037I: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 73 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0065 User Action: Information only; no action is required. • FQXSPNM4038I: CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number Severity: Info Serviceable: No...
  • Page 74 • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. A user configures the DNS servers Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 75 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0088 User Action: Information only; no action is required. • FQXSPNM4046I: LAN over USB [arg1] by user [arg2]. A user configured USB-LAN Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0089 User Action:...
  • Page 76 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 77 Information only; no action is required. • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2]. This message is for getting hostname from DHCP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0244 User Action:...
  • Page 78 2. Make sure that the BMC Ethernet over USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 79 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 80 • FQXSPOS4010I: OS Crash Video Capture Failed. This message is for the use case where OS Crash Video Capture Failed. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 81 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPPP4000I: Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
  • Page 82 • FQXSPPP4007I: The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 83 CIM Prefix: IMM CIM ID: 0115 User Action: Information only; no action is required. • FQXSPPP4008I: The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0116...
  • Page 84 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0123 User Action: Information only; no action is required. • FQXSPPP4016I: Dynamic Power Savings mode has been turned off by user [arg1]. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 85 Dynamic Power Savings mode turned off by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0124 User Action: Information only; no action is required. • FQXSPPP4017I: Power cap and external throttling occurred. Power cap and external throttling occurred Severity: Info Serviceable: No...
  • Page 86 Information only; no action is required. • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 87 CIM Prefix: IMM CIM ID: 0168 User Action: Information only; no action is required. • FQXSPPP4025I: The server was powered-up via power push button. Server was power-up via power push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0169 User Action:...
  • Page 88 • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0176 User Action: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 89 Information only; no action is required. • FQXSPPP4033I: The server was powered up via Real Time Clock (scheduled power on). Server was powered up via Real Time Clock (scheduled power on) Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0177 User Action:...
  • Page 90 User Action: Information only; no action is required. • FQXSPPP4041I: The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 91 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0185 User Action: Information only; no action is required. • FQXSPPP4042I: Management Controller [arg1] reset was initiated due to Power-On-Reset. Management Controller reset was initiated due to Power-On-Reset Severity: Info Serviceable: No...
  • Page 92 • FQXSPPP4050I: Management Controller [arg1] reset was initiated to activate PFR Firmware. Management Controller reset was initiated to activate PFR Firmware. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0253 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 93 User Action: Information only; no action is required. • FQXSPPU0000I: [ProcessorElementName] in slot [SlotElementName] has been added. This message is for the use case when an implementation has detected a Processor has been Added. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0034...
  • Page 94 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 95 CIM Prefix: PLAT CIM ID: 0062 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support.
  • Page 96 User Action: Information only; no action is required. • FQXSPPW0002L: [PowerSupplyElementName] has Failed. This message is for the use case when an implementation has detected a Power Supply has failed. Severity: Error Serviceable: Yes ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 97 Automatically notify Support: Yes Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0086 User Action: Please check event log in XClarity Controller (XCC) Web GUI to identify the power supply unit failure. Check system spec and replace the power supply unit to the same specification. •...
  • Page 98 SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0476 User Action: It is recommended to replace the CMOS battery with a new one. • FQXSPPW0035M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 99 This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0480 User Action: Complete the following steps: 1.
  • Page 100 XClarity Controller event log for power supply related issues, and resolve those issues. 3. If the problem persists, (Trained technician only) replace the PDB board or system board. 4. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 101 • FQXSPPW0104J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0806...
  • Page 102 Information only; no action is required. • FQXSPPW2008I: [PowerSupplyElementName] has been turned on. This message is for the use case when an implementation has detected a Power Unit that has been Enabled. Severity: Info Serviceable: No ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 103 Automatically notify Support: No Alert Category: System - Power On SNMP Trap ID: 24 CIM Prefix: PLAT CIM ID: 0107 User Action: Information only; no action is required. • FQXSPPW2031I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted.
  • Page 104 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0805 User Action: Information only; no action is required. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 105 • FQXSPPW2104I: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0807 User Action:...
  • Page 106 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal (http://support.lenovo.com/) for service bulletins, tech tips, and firmware updates related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
  • Page 107 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal (http://support.lenovo.com/) for service bulletins, tech tips, and firmware updates related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
  • Page 108 Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0178 User Action: Information only; no action is required. • FQXSPSD0007L: Array critical asserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 109 This message is for the use case when an implementation has detected that an Array is Critical. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0174 User Action: Replace the identified hard disk drive that is indicated by message content.
  • Page 110 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0175 User Action: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 111 Information only; no action is required. • FQXSPSD2006I: Array in system [ComputerSystemElementName] has been restored. This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0177...
  • Page 112 • FQXSPSD2014I: Array restored on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 113 Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0177 User Action: Information only; no action is required. • FQXSPSD2015I: Array rebuild completed on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 114 This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0017 User Action: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 115 Complete the following steps until the problem is solved: 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. Chapter 2 XClarity Controller events...
  • Page 116 • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 117 CIM Prefix: IMM CIM ID: 0077 User Action: Information only; no action is required. • FQXSPSE4011I: Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0091...
  • Page 118 Information only; no action is required. • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0101 User Action: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 119 Information only; no action is required. • FQXSPSE4019I: User [arg1] password modified. A user account was changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0102 User Action: Information only; no action is required. •...
  • Page 120 CIM Prefix: IMM CIM ID: 0140 User Action: Information only; no action is required. • FQXSPSE4027I: Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from a CIM client at IP address [arg2]. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 121 This message is for the use case where a remote user has failed to establish a remote control session from CIM. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0141 User Action: Information only;...
  • Page 122 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0164 User Action: Information only; no action is required. • FQXSPSE4035I: A certificate has been revoked . A certificate has been revoked ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 123 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0165 User Action: Information only; no action is required. • FQXSPSE4036I: The [arg1] certificate is expired and has been removed. Expired certificate has been removed Severity: Info Serviceable: No...
  • Page 124 This message is for the use case where a user successfully switch the retrieving the third-party password. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 125 CIM Prefix: IMM CIM ID: 0239 User Action: Information only; no action is required. • FQXSPSE4044I: User [arg1] third-party hashed password has been [arg2]. This message is for the use case where a user successfully manage the third-party hashed password. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 126 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0524 User Action: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 127 Using XCC web, LSA, or StorCLI to check the status of every virtual disk on your system, resolve the problem on the problematic virtual disk(s). • FQXSPSR2001I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted.
  • Page 128 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0195 User Action: Information only; no action is required. • FQXSPSS4007I: The BMC functionality tier is changed from [arg1] to [arg2]. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 129 Tier Change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0222 User Action: Information only; no action is required. • FQXSPSS4008I: The [arg1] setting has been changed to [arg2] by user [arg3]. The setting has been changed by user Severity: Info Serviceable: No...
  • Page 130 A user configured the Date and Time synchronize settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0224 User Action: Information only; no action is required. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 131 • FQXSPUN0009G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0508 User Action: Reboot the system.
  • Page 132 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot system. 3. If problem persists, (Trained technician only) replace the system board.
  • Page 133 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0518 User Action: Information only; no action is required. • FQXSPUN2009I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 134 Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required. • FQXSPUP0002I: A firmware or software change occurred on system [ComputerSystemElementName]. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 135 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 136 XCC firmware to the same level on all nodes/servers. A mismatch of XCC firmware has been detected between nodes/servers Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 137 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4005I: FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers.
  • Page 138 This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0376 User Action: Information only; no action is required. ThinkSystem ST650 V2 Messages and Codes Reference...

  • Page 139: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 140 TPM Firmware will be updated from TPM2.0 to TPM1.2. Informational FQXSFPU4049I TPM Firmware update successful. Informational FQXSFPU4059I User requested to skip freezing lock of AHCI-attached SATA drives. Informational System UEFI accepted the request and will execute priot to OS boot. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 141 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4060I Skipped freezing lock of AHCI-attached SATA drives. Informational FQXSFPU4061I Restored default locking behavior of AHCI-attached SATA drives. Informational FQXSFPU4080I Host Power-On password has been changed. Informational FQXSFPU4081I Host Power-On password has been cleared.
  • Page 142 FQXSFPU4035M TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed. Warning FQXSFPU4043G TPM Firmware update aborted. System is rebooting... Warning FQXSFPU4050G Failed to update TPM Firmware. Warning ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 143 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4051G Undefined TPM_POLICY found Warning FQXSFPU4052G TPM_POLICY is not locked Warning Warning FQXSFPU4053G System TPM_POLICY does not match the planar. FQXSFPU4054G TPM card logical binding has failed. Warning FQXSFPU4057I Secure boot variable is being accessed with an unauthorized Warning...
  • Page 144 A discrepancy has been detected in the number of cores reported by Error one or more processors within the system. FQXSFPU0005K A mismatch between the maximum allowed UPI link speed has been Error detected for one or more processors. ThinkSystem ST650 V2 Messages and Codes Reference...

  • Page 145: List Of Uefi Events

    Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0006K A power segment mismatch has been detected for one or more Error processors. FQXSFPU0007K Processors have mismatched Internal DDR Frequency Error FQXSFPU0008K A core speed mismatch has been detected for one or more Error processors.
  • Page 146 • FQXSFDD0005M: DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'. Severity: Warning User Action: Complete the following steps: 1. Reboot the system to reconnect the controller. 2. Reflash the adapter firmware. 3. If the problem persists, collect Service Data logs. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 147 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs.
  • Page 148 [arg2] and processor [arg3] port [arg4]. Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 149 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 150 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 151 2. Move the adapter to a different system slot, if available. 3. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Chapter 3...
  • Page 152 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 153 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 154 1. Check the log for a separate error related to an associated PCIe NVME disk, and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 155 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 156 • FQXSFMA0008M: DIMM [arg1] has failed the POST memory test. [arg2] Severity: Error User Action: Complete the following steps: 1. If the DIMM configuration was changed prior to this failure verify that the DIMMs are installed in the correct population sequence. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 157 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
  • Page 158 1. Reseat affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 159 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 160 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 161 2. Back up data. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
  • Page 162 Check for “Remaining Life” of spare blocks on the XCC Web GUI. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
  • Page 163 3. This error message will provide the UID of the missing PMEM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM Find the missing PMEM and install it in the correct location.
  • Page 164 PMEMs > Security). Note: If PMEMs are not unlocked, system will not see or access the persistent region of PMEMs. 4. If the issue is not resolved then contact Lenovo Support. • FQXSFMA0040K: Invalid Intel Optane PMEM configuration detected. Please verify PMEM configuration is valid.
  • Page 165 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 166 3. Verify that the Processor's are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error.
  • Page 167 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
  • Page 168 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU0011K: A cache type mismatch has been detected for one or more processors.
  • Page 169 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU0015K: A processor stepping mismatch has been detected for one or more processors.
  • Page 170 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 171 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 172 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 173 Complete the following steps: 1. Reboot the system. 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4038I: TPM Firmware recovery successful. Severity: Info User Action: Information only;...
  • Page 174 1. Remove any newly added TPM card from the planar or re-install the original TPM card that shipped with the system. 2. Reboot the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4054G: TPM card logical binding has failed. Severity: Warning ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 175 Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4056M: TPM card is changed, need install back the original TPM card which shipped with the system. Severity: Error...
  • Page 176 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 177 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
  • Page 178 1. Check the XCC event logs. This event should immediately precede an FQXSFPW0001L error. Resolve that event or any other battery related errors. 2. Use F1 Setup to reset date and time. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. ThinkSystem ST650 V2 Messages and Codes Reference...

  • Page 179: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 180 Warning Failed to export bmc settings. Warning FQXPMCL0010K FQXPMCL0011K Failed import bmc settings. Warning Warning FQXPMNM0001G Failed to set new BMC network parameters. FQXPMOS0001K Bootx64.efi is not found. Failed to Boot OS. Warning ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 181 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.

  • Page 182: List Of Xclarity Provisioning Manager Events

    Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 183 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 184 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 185 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, please contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 186 Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 187 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 188 Information only; no action is required. • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 189 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 190 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, please contact technical support. • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 191 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 192 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, please contact technical support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 193 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, please contact technical support. •...
  • Page 194 • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, please contact technical support.
  • Page 195 User Action: Information only; no action is required. • FQXPMSR0021L: Failed to create new virtual disk. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of RAID adapter and disk drives are both healty. 3.
  • Page 196 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, please contact technical support. ThinkSystem ST650 V2 Messages and Codes Reference...
  • Page 197 • FQXPMUP0007K: Unable to obtain the installed version of linux driver Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 198 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 199 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 200 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 201 3. If the problem persists, please contact technical support. • FQXPMVD0003I: Update VPD data successfully. Severity: Info User Action: Information only; no action is required. • FQXPMVD0011K: Failed to get the TPM/TPM card/TCM policy status Severity: Warning User Action: 1. Press "Back" button and press "Update VPD..." button again. 2.
  • Page 202 ThinkSystem ST650 V2 Messages and Codes Reference...

  • Page 203: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 204: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 205: Contacting Support

    • Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in- band and out-of-band. When running in-band within the host operating system on the server, OneCLI can collect information about the operating system, such as the operating system event log, in addition to the hardware service data.
  • Page 206 ThinkSystem ST650 V2 Messages and Codes Reference...

  • Page 207: Index

    Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page service and support before you call error codes and messages hardware Lenovo XClarity Controller UEFI 135, 175...
  • Page 208 ThinkSystem ST650 V2 Messages and Codes Reference...

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