15-inch color monitor 13.8-inch viewable image (27 pages)
Summary of Contents for HP M34D
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Maintenance and Service Guide M34D model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
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Devices, Inc. Bluetooth is a trademark sure to read “Important Safety Information”. owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
Table of Contents 1 Getting started ............................... 2 Important safety information ........................2 Important service information and precautions ..................2 RoHS (2002/95/EC) requirements ......................3 General descriptions ..........................3 Firmware updates ........................... 3 Before returning the repaired product to the customer ................3 2 Monitor features ............................
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment.
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock.
● Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then remove it with the convenient sliding tab release ● VESA® mounting bracket for attaching the monitor head to a wall-mount device or swing arm ●...
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For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals.
Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components and their descriptions Component Function Power light White: The monitor is turned on. Amber: Monitor is in a reduced power state because of inactivity.
Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 1-2: Rear components and their descriptions Component Function Menu button Connects a power cord. OSD buttons When the OSD menu is open, press the buttons to navigate through the menu.
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USB Type-B upstream port Connects a USB Type-B cable to a source device. USB port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices such as a smartphone, even when the computer is off with OSD Performance mode on.
The SPEC label is located on the rear of the monitor. The serial number and product number are located on a Safety label. You may need these numbers when contacting HP about the monitor model. For worldwide models (except India):...
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description PANEL MIDDLE_FRAME LENS SPONGE MYLAR POWER BOARD MAIN BOARD MAIN FRAME MYLAR LED BOARD SPEAKER KEY BOARD...
0M1G3030 4120 0M1G1030 6120 QM1G38400601200ARA 0Q1G1030 6120 0M1G2940 10 47 CR3 How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number PSU M34D N12315-001...
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Internal and External Power Supplies are available for purchase from the following EU distributor: EET https://www.eetgroup.com/en-eu/ NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your product, go to https://partsurfer.hp.com/Search.aspx, select your country or region, and then follow the on-screen instructions.
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”...
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Remove the Rear Cover: 1) Remove four screw from the rear case. 2) Use your fingers to split the left and right sides apart between the middle frame and rear case. 3) Insert the scraper bar tool into the gap between the middle frame and rear case, and then rotate. The hook opens.
Before removing the power board, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 13. Remove the power board: 1) The HP M34D power board connector position is as follows: Warning: After unplugging the power supply, the capacitance is still charged, do not touch and discharge the capacitor.
Connector repair This procedure includes HDMI, DisplayPort, USB Type-C, USB B TYPE, Audio and USB3.0 connectors. The connectors are on the main board (board part number CBPCPD9H1Q1) The connector’s identifiers are as follows: Connector Location HDMI CN501 DisplayPort CN503 USB Type-C CN5101 USB B TYPE CN1001...
IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user. • Electrostatic protection is required when component replacement is required. • The monitor meets ROHS, please use Lead-free solder wire for soldering. •...
HDMI connector CN501 Repair the HDMI connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the CN501 connector from the circuit board. 4) Place the new component on the circuit board.
3) Lift the CN503 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component. TYPE-C connector CN5101 Repair the TYPE-C connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins.
USB B TYPE connector CN1001 Repair the USB B Type connector Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the CN1001 connector from the PCB. 3) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 4) Solder the new component.
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Operating description Tool used Tool used Function test st item HDMI test Confirm whether image displays and sound Computer or DVD player plays correctly on the monitor.
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and manually select the input, or replace the video card or connect the video cable to one of the computer’s on-board video sources. Image appears Brightness is too low. Open the OSD menu and blurred, select Brightness to adjust indistinct, or too the brightness scale as dark.