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Troubleshooting
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
Beeping
Pairing issue with
smartphone
54
About
Getting started
Possible causes
Hearing aid is out of power
Dead battery
Clogged earpieces (dome, Grip Tip, mould or Micro mould)
Hearing aid microphone muted
Clogged sound outlet
Moisture
Hearing aid earpiece inserted incorrectly
Earwax accumulated in ear canal
Ear has grown
If your hearing aid plays 8 beeps, 4 times consecutively, your hearing aid
needs a microphone service check
Bluetooth connection failed
Only one hearing aid paired
Daily Use
Options
More info
Warnings
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