Page 1: Operating Instructions
Operating Instructions Network Camera Outdoor Ready BB-HCM331A Model No. Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
Page 2: Main Features
Operating Instructions Main Features Splash Resistant body for indoor and outdoor use Your Panasonic Network Camera has a splash resistant body. The splash resistant body allows the camera to be used indoors or outdoors. IPv6 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand.
Page 3 Setup, Maintenance and Support pages are displayed only in English or Japanese. SD memory card is sold separately. The camera supports 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory card. [For assistance, please call: 1-800-272-7033] point is centered on the image.
Page 4 Operating Instructions How to Use This Documentation The camera includes the following 2 manual types. • Installation/Troubleshooting Installation/Troubleshooting provides explanations for accessories included with the camera, the initial configuration, and troubleshooting tips. The Installation/Troubleshooting helps you to easily configure the camera. •...
Page 5 Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly. Item Operating Microsoft System Microsoft • For viewing single camera Pentium • For viewing multiple cameras Pentium 4 (1.8 GHz or greater is recommended.) Protocol TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP) Interface...
Page 6 For IPv6 Connection Item Operating System Protocol Interface Web Browser Audio Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser. Microsoft Windows XP Service Pack 1 ® ® • For viewing single camera Pentium III (800 MHz or greater is recommended.)
Page 7 IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Keep these instructions. Heed all warnings. Follow all instructions. After taking away the sand or the dust on the lens cover, wipe the lens cover with a dry cloth.
Page 8 Operating Instructions User Name and Password Protection The use of a unique User Name and secret Password is an important tool that will help limit unauthorized individuals from accessing the camera. If you choose to disable this tool, and choose not to limit access by use of a User Name and Password, this may result in access to the camera by unauthorized individuals.
Page 9: Table Of Contents
Camera Monitoring...12 Accessing the Camera ... 12 1.1.1 To Access the Camera in IPv6 ... 14 Viewing Single Camera page... 16 1.2.1 Auto Centering the Image (Click to Center)... 19 1.2.2 Capturing a Still Image ... 20 1.2.3 Using Operation Bar ... 21 1.2.4 Setting Home Position/Alarm Position/Preset Button ...
Page 10 Operating Instructions 2.16 Configuring Multiple Cameras... 79 2.17 Format the SD memory card ... 81 2.18 Stop the SD Memory Recording ... 82 2.19 Buffering or Transferring Images by Timer ... 83 2.20 Buffering or Transferring Images by Alarm Signal... 92 2.21 Transfer the Camera Image in Transport Mode...
Page 11 3.12 File Size and Number of Buffered Images ... 141 3.13 Number of Images on the SD Memory Card... 142 3.14 Specifications... 143 Index...147 [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 12: Camera Monitoring
Operating Instructions Camera Monitoring Accessing the Camera Start up the web browser on your PC. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When port number is 80 (default), you do not need to enter port number. See page 42 for details about port number.
Page 13 Click the following tabs to display each page. Version Number A To Single Camera page (page 16) C To Buffered Image page (page 32) E To Maintenance page (page 109) G To log in to the camera (page 73) Notes •...
Page 14: To Access The Camera In Ipv6
• Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information you wish to visit http://www.ipv6.org/.
Page 15 Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommeded routers.
Page 16: Viewing Single Camera Page
Operating Instructions Viewing Single Camera page Access the camera (see page 12). • The Top page is displayed. Click the [Single] tab at the top of the page. • When Security Warning window is displayed, click [Yes] (see page 17). Talk Button (see page 27) Capture Image...
Page 17 To view a video (Motion JPEG) or to use audio feature, ActiveX installed. When trying to display a video for the first time, Security Warning window will be displayed. When using Windows XP or Windows 2000, log in as an administrator to install it.
Page 18 The Banner When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Whether or not to display the banner can be set at Banner Display (see page 76).
Page 19: Auto Centering The Image (Click To Center)
Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen. Move the cursor to the desired point.
Page 20: Capturing A Still Image
Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. Operate pan/tilt and select a resolution to display an image. Click the capture image button. • The camera image opens in another window. Right-click the image, and select [Save Picture As...]. •...
Page 21: Using Operation Bar
Using Operation Bar End Display When the pan/tilt has reached the end (Left End, and Preset Right End, Up End and Down End), End Display Display: appears. When clicking a preset button, the preset name appears. Pan/Tilt Moves the lens throughout the horizontal ( Scan: vertical ( position.
Page 22 Operating Instructions Note When the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser. The image will be refreshed. Pan/Tilt Operation Pan/tilt scan buttons automatically move the lens horizontally from -60 ° to +60 ° and vertically from -45 °...
Page 23: Setting Home Position/Alarm Position/Preset Button
Setting Home Position/Alarm Position/Preset Button A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. If the Lens Position When Triggered setting is set (see page 94), the camera takes a alarm position after the External I/O detects a signal.
Page 24 Operating Instructions Registering a Preset Button 8 camera positions can be stored as presets. By default, the preset buttons (1—4) are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4: Lower Right. These buttons can be changed (see page 26). •...
Page 25 Click the home position, alarm position or registered preset button. • The camera takes each position, and the image is displayed. [For assistance, please call: 1-800-272-7033] Operating Instructions Home Position Pan/Tilt Putting the cursor displays the preset name. UpperLeft Alarm Position...
Page 26 Operating Instructions Changing or Deleting the Settings Click [Program]. • [Program] switches to [Cancel]. Click [Cancel] to quit without saving changes. Pan and tilt the camera to a desired position. Click the home position, alarm position or a preset button (1—8). Click [Save] after setting the preset name or click [Delete].
Page 27: Listening To Camera Audio-Talking To The Camera
Listening to Camera Audio—Talking to the Camera Access the camera (see page 12). • The Top page is displayed. Click the [Single] tab at the top of the page. The audio control bar is displayed at the top of the screen. Listening or Talking is selected using the 2 icons.
Page 28 Operating Instructions • Audio features such as camera microphone sensitivity and mute during pan/tilt can be set up on the Audio page (see page 68). • If you are running other applications or opening multiple windows, the audio may be interrupted or delayed. •...
Page 29 • The external microphone input terminal does not correspond to an line level. Audio may be distorted when the line level is input. Audio distortion will be solved if you insert the following circuits. Under no circumstance should high level audio, such as from a speaker, be connected to this input terminal. Doing so is likely to damage the camera.
Page 30: Viewing Multi-Camera Page
Operating Instructions Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 79). Access the camera (see page 12). • The Top page is displayed. Click the [Multi] tab at the top of the page. •...
Page 31 • When viewing video (Motion JPEG), we recommend using an Ethernet switching hub instead of the repeater hub to prevent degradation in video display. • Due to the network congestion or the number of accesses, the refresh interval may slow down. •...
Page 32: Viewing Buffered Image Page
Operating Instructions Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 83 or page 92). You can view buffered images on this Buffered Image page. Access the camera (see page 12). •...
Page 33 Display images clicking buttons below. [Play]: The buffered images are displayed continuously. [<Prev] or [Next>]: The previous or next image is displayed. [<First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]: First, 10th, 100th, 1000th image before or last, 10th, 100th, 1000th image after of the displayed image appears.
Page 34: Deleting Buffered Images
Operating Instructions 1.5.1 Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Image Buffer/Transfer page (see page 83 or page 92). Notes • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.
Page 35: Viewing Still Images On Your Mobile Phone
Viewing Still Images on Your Mobile Phone You can view still images over the Internet from a compatible mobile phone. Enter "http://IP address (or URL):Port Number/Mobile" on a mobile phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
Page 36 E.g.: The pan reaches the left end. • Some mobile phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a mobile...
Page 37: Various Camera Features
Various Camera Features Using Camera Features Access the camera (see page 12). • The Top page is displayed. Notes • When [Permit access from guest users] is set on the Security: Administrator page, click [login] button and log in as an administrator. •...
Page 38 Operating Instructions Basic Network (IPv4) Configures the IPv4 network settings to connect the Network (IPv6) Configures the IPv6 network settings to connect the IPsec UPnP Viewnetcam. Date and Time Camera Audio Account Administrator (10) General User Advanced (11) Image Display (12) Multi-Camera If you change [Administrator], [General User], or [Multi-Camera Setup page] settings, changes will not be applied to the video (Motion JPEG) viewers.
Page 39 (13) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page (14) Operation Time (15) External Output (16) Indicator Control [For assistance, please call: 1-800-272-7033] 83 or page 92). Sets time period to display camera images (see page 105). Sets the digital output terminal of the External I/O (see page 107).
Page 40: Connecting The Camera To Your Ipv4 Network
Operating Instructions Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP • [Static] allows the user to use a specific IP address. •...
Page 41 DHCP Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • New settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 110).
Page 42 Operating Instructions Setting Allow Access from the Internet (Automatic Setup Only) Network Configuration from Setup Program (Static/DHCP Only) Port Number (Static/DHCP Only) • IP address • Subnet Mask (Static Only) Host Name (DHCP Only) • Allow Access from the Internet setting automatically configures the router's Port Forwarding setting (some routers call it "Address Translation", "Static IP Masquerade", "Virtual Server"...
Page 43 Setting Default Gateway • (Static/DHCP Only) • DNS Server • Address (Static/DHCP Only) • • Max. Bandwidth • Usage • • Note Connection Type • • If you automatically obtain the IP address from the DHCP server, you do not need to set it. [For assistance, please call: 1-800-272-7033] Description If you have the assigned Default Gateway address by your...
Page 44: Connecting The Camera To Your Ipv6 Network
Operating Instructions Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion.
Page 45 Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
Page 46 Operating Instructions Click [Restart]. • The camera restarts, and the Top page is displayed. Notes • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 133). Or you can search it on the Status page (see page 110) after accessing the camera in IPv4.
Page 47 Setting DNS Server • Address • • Max. Bandwidth • Usage • • Note Connection Type • • [For assistance, please call: 1-800-272-7033] Description DNS server address is required in the following conditions. • Transferring camera images by E-mail or FTP •...
Page 48: What Is Ipsec
Operating Instructions What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. Allowed User Camera's IPsec Feature The camera can use IPsec in both IPv4/IPv6. The camera supports the following IPsec feature.
Page 49 : Services for multiple global addresses (A global address must be set up on your PC.) To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. : Services for multiple global addresses (A global address must be set up to the camera.)
Page 50 ISP Service : "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 (in IPv6) Tunneling" service Note See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. ISP Service : Services for multiple global addresses (A (in IPv4) global address must be set up to the camera.)
Page 51: Encrypt The Camera Image In Transport Mode
Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. Click [IPsec] on the Setup page. Click Camera in the Transport column. • If you use transport mode in E-mail or FTP transfer, click No. in the Buffer/ Transfer column.
Page 52 Operating Instructions Setting Status Pre-Shared Key Click [Save] when finished. • New settings are saved. Click [Cancel]. • The IPsec page is displayed. Check [Use] in the IPsec column, check encoding strength, and click [Save]. Setting IPsec Encoding strength • Check the box to use this encryption method.
Page 53 Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 54: Encrypt The Camera Image In Tunnel Mode
Operating Instructions Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Notes • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. • If you use IPsec, refresh interval slows down. •...
Page 55 Setting Status • Pre-Shared Key • • Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference. To protect your security and privacy, pay attention to the following points. •...
Page 56 Operating Instructions Setting IPsec Encoding strength Click [Restart]. Set up your VPN router as shown below. • To use tunnel mode, you need to set up your VPN router. IKE Items Phase 1 • Check the box to enable IPsec features. If you clear the box, whole IPsec features will be invalid.
Page 57 Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033] Quick mode Specifies either of Off, D-H Group 1 or D- H Group 2.
Page 58: Using Upnp™ (Universal Plug And Play)
In order to use this feature, your router needs to support this feature and it must be enabled. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/ for details and see your router manual for how to enable UPnP set [Enable] for auto port forwarding.
Page 59 Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to UPnP page]. • The UPnP page is displayed. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 60: Registering With The Viewnetcam.com Service
Viewnetcam.com also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
Page 61 Notes • When the Viewnetcam.com registration website is not displayed, confirm that the URL is displayed in the right column of the Your Account Link. If the URL is not displayed, follow the procedures below. 1. Wait for a while, and click [Refresh] on the web browser. 2.
Page 62: Setting Date And Time
Operating Instructions Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for image buffer/transfer, operation time and time stamps on the buffered image. Note Saving the date and time settings deletes all buffered images on the internal memory.
Page 63 Setting Time Setting • Select date and format (AM/PM or 24 H). These settings are used for image buffer/transfer, operation time and time stamps on the buffered image. But E-mail subject and file name by E-mail or FTP transfer uses only 24 h format. Automatic Time •...
Page 64: Changing Camera Settings
Operating Instructions 2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance, pan/tilt range, return to specified position and color night view settings. Click [Camera] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
Page 65 Setting Camera Name • The camera name is displayed on the Single Camera page. • Enter ASCII characters (see page 140) or characters in each language (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character). But [Space], ["], ['], [&], [<], and [>] are not available.
Page 66 Operating Instructions Setting Tilt Range Return to Specified Position Color Night View See page 67 for details about pan/tilt range settings. These home position settings are displayed as you set on page 23. Click [Save] when finished. • New settings are saved. If the home position is changed, the camera turns to the home position.
Page 67 Access the camera (see page 12), and click [Single] at the top of the Top page. Open another web browser, and display the Camera page (see page 64). Align the Single Camera page and the Camera page side to side. Set the pan/tilt range.
Page 68: Adjusting Audio
Operating Instructions 2.11 Adjusting Audio The Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensitivity and external speaker volume. Click [Audio] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
Page 69 Setting Output • Volume • PC Audio Input • Timeout Input • Camera • Microphone Sensitivity Mute during Pan/Tilt • Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Audio page]. •...
Page 70: Changing Authentication Setting And Administrator User Name And Password
Operating Instructions 2.12 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Notes •...
Page 71 Setting General Authentication has 2 phases. Authentication • If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view the image without user name and password. Note If you set [Permit access from guest users], [Login] is displayed at the top of the page.
Page 72 Operating Instructions Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Notes • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General Users/Guest Users The camera has 3 user levels (administrator, general users and guest users).
Page 73: Logging In To The Camera
If you set [Permit access from guest users] on the Security: Administrator page, [Login] is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. Click [Login] at the top of the page. Check the login mode, and click [Login].
Page 74: Creating, Modifying Or Deleting General Users
Operating Instructions 2.14 Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users.
Page 75 Setting User ID List • Up to 50 general users can be registered. • The list is used to modify or delete general user settings. User Name/ • User Name (6 to 15 characters): Enter the user name. Password • Password (6 to 15 characters): Enter the password.
Page 76: Changing Initial Settings On The Single Camera Page Or The Multi-Camera Page
Operating Instructions 2.15 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval.
Page 77 When the camera accesses the Internet, the banner displays product information about cameras or announcements about the latest firmware, etc. from Panasonic. Checking [Display] for Administrator is particularly recommended. When checked, the banner is displayed for administrator or general users or both.
Page 78 Operating Instructions Click [Go to Image Display page]. • The Image Display page is displayed.
Page 79: Configuring Multiple Cameras
The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Click [Multi-Camera] on the Setup page. Click [Add]. Notes •...
Page 80 Operating Instructions Setting Display IP Address Host Name Port No. Camera Name In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set the host name. Enter ASCII characters for the host name (see page 140). But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [<] and [>] are not available.
Page 81: Format The Sd Memory Card
Before you record the camera image, you need to format the SD memory card. Notes • You can confirm the SD memory capacity on the Status page (see page 110). Insert the SD memory card (see page 34 of the Installation/Troubleshooting). Click [Buffer/Transfer] on the Setup page.
Page 82: Stop The Sd Memory Recording
Operating Instructions 2.18 Stop the SD Memory Recording After you stop the SD memory recording, remove the SD memory card. Notes • You can confirm the SD memory capacity on the Status page (see page 110). Click [Buffer/Transfer] on the Setup page. Click [SD video recording stop].
Page 83: Buffering Or Transferring Images By Timer
The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page. Click [No.] to enable buffer/transfer. Check [Enable Image Buffer/Transfer], select [Timer] for trigger, and click [Next>].
Page 84 Operating Instructions Setting Enable Image Buffer/Transfer Trigger Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 62). • Clicking [<Back] takes you back to the previous page. •...
Page 85 Setting Image • Select image resolution (640 x 480, 320 x 240 (default) or Resolution 160 x 120 pixels) to buffer or transfer. Image Quality • Select the image quality. [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. [Favor Motion] optimizes for enhanced motion.
Page 86 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 40 and page 44).
Page 87 When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 88 Operating Instructions Setting Server IP • Address or Host Name • Port No. • Login ID • Password • Login Timing • Upload File • Name Overwrite • Setting Data • Transfer Method But [Space], ["], ['], [&], [<] and [>] are not available. Description If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253".
Page 89 When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note The camera works only with an SMTP (Simple Mail Transfer Protocol) server.
Page 90 Operating Instructions Setting SMTP Server IP Address or Host Name POP3 Server IP Address or Host Name Login ID Password Reply E-mail Address Destination E- mail Address 1—3 Subject Text But [Space], ["], ['], [&], [<] and [>] are not available. •...
Page 91 Confirm the settings, and click [Save]. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Notes • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.
Page 92: Buffering Or Transferring Images By Alarm Signal
Operating Instructions 2.20 Buffering or Transferring Images by Alarm Signal The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page.
Page 93 Setting Enable Image • Check the box to enable the buffer/transfer. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
Page 94 Operating Instructions Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the alarm position. • Clicking [<Back] takes you back to the previous page. •...
Page 95 Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, SD memory recording, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. For the SD memory recording, 1 image per second setting is recommended.
Page 96 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 40 and page 44).
Page 97 When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. [For assistance, please call: 1-800-272-7033] Operating Instructions...
Page 98 Operating Instructions Setting Server IP • Address or Host Name • Port No. • Login ID • Password • Login Timing • Upload File • Name Overwrite • Setting Data • Transfer Method But [Space], ["], ['], [&], [<] and [>] are not available. Description If you set the server IP address, set 4 digits (0—255) and 3 periods such as "192.168.0.253".
Page 99 When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note The camera works only with an SMTP (Simple Mail Transfer Protocol) server.
Page 100 Operating Instructions Setting SMTP Server IP Address or Host Name POP3 Server IP Address or Host Name Login ID Password Reply E-mail Address Destination E- mail Address 1—3 Subject Text But [Space], ["], ['], [&], [<] and [>] are not available. •...
Page 101 After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 99 and page 100. When finished, click [Next>] and go to step 10. Setting Disable •...
Page 102 Operating Instructions Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Notes • If you set a short interval to transfer image to a mobile phone, many E- mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.
Page 103: Transfer The Camera Image In Transport Mode
2.21 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. E-mail or FTP Server Prepare the following requirements. Item E-mail or FTP Operating Server System ISP Service Camera ISP Service See page 51 and set up the E-mail or FTP server.
Page 104: Transfer The Camera Image In Tunnel Mode
Operating Instructions 2.22 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. Not Encrypted Prepare the following requirements. Item VPN Router Camera See page 54 and set up the E-mail or FTP server. VPN Router Supported Feature ISP Service...
Page 105: Specifying Operation Time
The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Notes • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup. •...
Page 106 Operating Instructions Setting Enable A day of the week Operation Time • Click [Save] when finished. • New settings are saved. • The Operation Time page is displayed. About Operation Time In the operation time settings, the enabled settings take priority over the disabled settings.
Page 107: Controlling External Output Terminal
The digital output terminal allows you to control the external devices. You can change the initial status of the output signal. Click [External Output] on the Setup page. Click [Save] when finished. • Clicking [Cancel] cancels your settings without saving changes. •...
Page 108: Changing Indicator Display
Operating Instructions 2.25 Changing Indicator Display The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select indicator option.
Page 109: Camera Maintenance
Camera Maintenance Maintenance page (14) (15) (16) (17) (18) (19) Maintenance (14) Status (15) Restart (16) Update Firmware (17) Save Settings (18) Load Settings (19) Reset to Factory Default [For assistance, please call: 1-800-272-7033] Displays the camera settings and status (see page 110). Restarts the camera (see page 110).
Page 110: Confirming The Status
The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. 3.1.2 Restarting the Camera The camera restarts by disconnecting the power cord from the outlet and reconnecting it again.
Page 111: Updating The Camera Firmware
• The firmware version is displayed on the Top page and the Status page. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
Page 112 Operating Instructions • The Update page is displayed in about a minute. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware].
Page 113 Operating Instructions Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete. [For assistance, please call: 1-800-272-7033]...
Page 114: Creating Configuration File
Operating Instructions 3.1.4 Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 115). Note The saved image has privacy information. Prevent private information leaks. Click [Save Settings] on the Maintenance page.
Page 115: Loading Settings From A Configuration File
Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Notes • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved.
Page 116: Resetting The Camera To Factory Default
Operating Instructions 3.1.6 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...
Page 117: Support Page
The Help page displays explanations for each feature about the following 1. to 6. items. Clicking [Help] on the Support page displays the next page. Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Page 118: Seeing Support Information
Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
Page 119: External I/O
External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O GND pin External Sensor Input 1 •...
Page 120 Operating Instructions Circuit Diagram Example DC10.5 V–13 V CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used. Serious damage to the camera may result if a device is connected to the external I/O that exceeds its electrical capability (see page 119).
Page 121: Factory Default Reset Button
FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side. Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.
Page 122: Restart Button
Operating Instructions RESTART Button The camera has a RESTART button on the side. Pressing the RESTART button restarts the camera. Notes • After removing the sunshade, press the RESTART button. • All buffered images on the internal memory are deleted when restarting the camera.
Page 123: Default Setting List
Default Setting List Basic Items Network Connection Mode (IPv4) Allow Access from the Internet (Automatic Setup only) Network Configuration from Setup Program (Static/DHCP only) Port No. (Static/DHCP only) IP address (Static only) Subnet Mask (Static only) Host Name (DHCP only) Default Gateway (Static/DHCP only) DNS Server 1...
Page 124 Operating Instructions Items Network Connection Mode (IPv6) Allow Access from the Internet (Automatic Setup only) Port No. (Static only) IP address (Static only) Default Gateway (Static only) DNS Server 1 DNS Server 2 Max. Bandwidth Usage (Mbps) Connection Type IPsec Encoding strength Transport Tunnel...
Page 125 Items Date and Time Setting Time Automatic Time Adjustment Time Zone Adjust Clock for Daylight Saving Time Start Day End Day Camera Camera Name White Balance Pan Range (Minimum) (Home Position) (Maximum) Tilt Range (Minimum) (Home Position) (Maximum) Return to Specified Position (Time) (Specified Position) Color Night View...
Page 126 Operating Instructions Items Audio Output Volume PC Audio Input Timeout Input Camera Microphone Sensitivity Mute during Pan/Tilt Account Items Security: General Administrator Authentication User Name Password Retype Password Default Required Enabled Standard 1 min Enable Standard Enable Default Required Do not permit access from guest users [Blank]...
Page 127 Items General User User ID List User Name Password Retype Password Limit time of Continuous Motion JPEG Refresh Interval Access Level [For assistance, please call: 1-800-272-7033] Default Required [Blank] [Blank] When setting general user [Blank] When setting general user [Blank] When setting general user Not permitted...
Page 128 Operating Instructions Advanced Items Image Single Camera Image Display Resolution Single Camera Image Quality Single Camera Refresh Interval Multi-Camera Image Resolution Multi-Camera Image Quality Multi-Camera Refresh Interval Time stamp setting Language Banner Display Administrator General User Default Required 320 x 240 Standard Motion 320 x 240...
Page 129 Items Multi- Multi-Camera Camera Display IP Address or Host Name Port No. Camera Name Buffer/ Status Transfer Trigger Active Time of Trigger Image Setting (Image Resolution) (Image Quality) Image Buffer Frequency Transfer Method Notify Operation Operation Time Time External External Device Output Control Output Button name...
Page 130 Operating Instructions Items Indicator Indicator Control Control Preset Buttons Items Preset Preset 1 Buttons Preset 2 Preset 3 Preset 4 *1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set 8 hexadecimal digits divided with ":".
Page 131: Cleaning
Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. Cleaning the Main Unit If the lens cover has the sand or the dust, image quality may decrease. After taking away the sand or the dust on it, wipe it with a dry cloth. Notes •...
Page 132: Setting An Ip Address On Your Pc
Operating Instructions Setting an IP Address on Your PC Your PC's IP address can be assigned by the following procedures. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below. Windows XP Windows 2000 Windows Me, Windows 98SE...
Page 133: Using Setup Program
Displaying the Setup page. Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the Setup CD-ROM. Click [Camera Setup]. [For assistance, please call: 1-800-272-7033]...
Page 134 Operating Instructions • You can find the camera IP address and port number by looking up the MAC address of your camera. Address IPv6 Information Notes • If you try to find multiple cameras, each MAC address beside the Ethernet (LAN) port verifies which camera you are setting up.
Page 135 Click [Execute] on the Camera List window shown on page 134. Click each button to execute the program. Notes • For the first time installation or after pressing the FACTORY DEFAULT RESET button, you must select [Automatic Setup (Local Access Only)]. To start the Manual Setup, execute Automatic Setup (Local Access Only) first, and then start the Setup Program to execute the Manual Setup.
Page 136: Setting Your Pc
Operating Instructions 3.10 Setting Your PC 3.10.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • A proxy server may prevent access to the camera depending in a corporate environment.
Page 137 Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. • If not checked, click [Cancel]. Proxy settings are not required. [For assistance, please call: 1-800-272-7033] Operating Instructions See if the check box is checked or not.
Page 138 Operating Instructions Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. Click [OK].
Page 139: Setting Upnp™ To Display Camera Shortcut In My Network Places
Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnP the steps below. Windows XP [Start] ( [Windows Components] [Properties] [Next] Windows Me [Start] [Windows File] tab [Detail] [Restart] Note This feature is available only when Windows XP or Windows Me is being used.
Page 140: Ascii Character Table
Operating Instructions 3.11 ASCII Character Table (space) " & ASCII Character Table < >...
Page 141: File Size And Number Of Buffered Images
The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value. Resolution Items File Size About 60 KB 640 x 480 Buffered Images File Size About 30 KB...
Page 142: Number Of Images On The Sd Memory Card
Operating Instructions 3.13 Number of Images on the SD Memory Card The camera supports the Panasonic SD memory card. • 1 GB: RP-SDH01GU1A • 512 MB: RP-SDH512U1A • 256 MB: RP-SD256U1A • 128 MB: RP-SD128BU1A • 64 MB: RP-SD064BPPA Resolution/...
Page 143: Specifications
3.14 Specifications Network Camera Items Pan/Tilt Angle Number of Pixels Illuminance White Balance Focus Caliber Ratio (F No.) Horizontal Viewing Angle Exposure Other Specifications Items Splash Resistant Standard Video Compression Video Resolution Buffered Image Audio Communication Audio Bandwidth Audio Play Method Input Encoding Method Audio Input Audio Output...
Page 144 Operating Instructions Other Specifications Items Supported Protocols IPsec Feature IKE (Internet Key Exchange) Cipher Algorithm Message-Digest Algorithm Message Transfer Condition Image Transfer Method Interface Indicator Display External Microphone Input Audio Output External I/O SD Memory Card Slot Dimension (HWD) Weight Power Supply Specifications IPv4/IPv6 Dual-Stack...
Page 145 Other Specifications Items Temperature Humidity The maximum number of frames changes depending on the image quality and what object you buffer. Connect it to an amplifier or an external speaker with a built-in amplifier. Frame rate may slow down depending on the network environment, the PC performance, the image quality, enabling IPsec, SD memory recording or what object you view.
Page 146 Operating Instructions...
Page 147: Index
Operating Instructions Index...
Page 148 Operating Instructions Abbreviations 4 ActiveX Controls 17 Administrator/General Users/Guest Us- ers 72 Alarm Image Buffer/Transfer 92 Alarm Position 23 ASCII Character Table 140 Audio page 68 Buffered Image page 32 Camera Access 12 Camera page 64 Capture Image Button 20 Cleaning 131 Click to Center 19 CPU 5...
Page 149 Operating Instructions Save Settings page 114 SD memory card 81 Security: Administrator page 70 Setup page 37 Setup Program 133 Single Camera page 16 Specifications 143 Status page 110 Support Information page 118 Support page 117 System Requirements for your PC 5 Talk 27 Timer Image Buffer/Transfer 83 Top page 13...
Page 150 Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. The information in this document is subject to change without notice.

Panasonic BB-HCM331A Operating Instructions Manual

1 Camera Monitoring

2 Various Camera Features

3 Camera Maintenance

Index

Quick Links

Operating Instructions

Related Manuals for Panasonic BB-HCM331A

Summary of Contents for Panasonic BB-HCM331A

Table of Contents