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Canon GP405 Service Handbook

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SERVICE
HANDBOOK
REVISION 0
FY8-23AZ-000
JAN. 1999
COPYRIGHT © 1999 CANON INC.
CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)

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  • Page 1 SERVICE HANDBOOK REVISION 0 FY8-23AZ-000 JAN. 1999 COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
  • Page 2 IMPORTANT THE INFORMATION CONTAINED HEREIN IS PUBLISHED BY CANON, INC., JAPAN, AND IS FOR REFERENCE USE ONLY. SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER. ANY QUESTIONS REGARDING INFORMATION CONTAINED HEREIN SHOULD BE DIRECTED TO THE COPIER SERVICE DEPARTMENT OF THE SALES COMPANY.

  • Page 3: Table Of Contents

    CONTENTS CHAPTER 1 MAINTENANCE AND INSPECTION A. Scheduled Servicing Table ......1-1 1. Copier ..........1-3 1. Copier ..........1-1 2. Side Paper Deck ........1-4 2. Paper Deck .......... 1-2 D. Image Basic Adjustment Procedure ..1-5 B. Periodically Replaced Parts ....... 1-3 E.
  • Page 4 CHAPTER 4 SERVICE MODE A. Outline ............4-1 3. FEEDER ..........4-31 1. Starting Service Mode and Making 4. SORTER (Finisher C1, Saddle Selections ..........4-1 Finisher C2, Finisher E1) ....4-34 2. Ending Service Mode ......4-2 D. ADJUST Adjustment Mode ...... 4-45 3.

  • Page 5: Chapter 1 Maintenance And Inspection

    CHAPTER 1 MAINTENANCE AND INSPECTION CHAPTER 1 MAINTENANCE AND INSPECTION A. Scheduled Servicing Table Caution: Do not use solvents/oils not indicated here. 1. Copier : Clean : Replace : Lubricate : Adjust : Inspect every every every Unit Part Installation Remarks 60,000 120,000...

  • Page 6: Paper Deck

    CHAPTER 1 MAINTENANCE AND INSPECTION 2. Paper Deck : Clean : Replace : Lubricate : Adjust : Inspect Maintenance intervals Unit Part Remarks every every every every Installation 250,000 500,000 750,000 1,000,000 Pick-up Pick-up roller assembly Pick-up/feeding roller Separation roller Feeding roller, roll...

  • Page 7: Periodically Replaced Parts

    CHAPTER 1 MAINTENANCE AND INSPECTION B. Periodically Replaced Parts The machine does not have parts that need to be replaced on a periodical basis. C. Consumables and Durables 1. Copier Some parts of the machine may require replacement once or more over the period of warranty because of wear or damage.
  • Page 8 CHAPTER 1 MAINTENANCE AND INSPECTION 2. Side Paper Deck As of Dec. 1998 Parts name Parts No. Q'ty Life (copies) Remarks Side paper deck pick-up roller FB4-2033-000 250,000 Actual copies made. Side paper deck feeding roller FB4-2034-000 250,000 Actual copies made. Side paper deck separation roller FB2-7777-000 250,000...
  • Page 9 D. Image Basic Adjustment Procedure Clean the primary charging roller Service Mode /transfer charging roller. ADJUST>DENS>DENS-ADJ ¥ To clean the primary/transfer charging roller, use ’roller clean’ Set DENS-ADJ to 5. Are there vertical under ’adjustment/clean’ in user mode. lines (white, black)? Service Mode FUNCTION>CCD>CCD-ADJ Clean the separation static...
  • Page 10 E. Points of Scheduled Servicing Copyboard/Scanner Optical Assembly Item Tool/solvent Work/remarks Item Tool/solvent Work/remarks Clean. Copyboard glass Alcohol Lens Blower brush Clean. Blower brush Clean. Original size sensor Dust-proofing glass Clean. Blower brush Scanning lamp Lint-free paper Dry-wipe. Reflecting plate Blower brush As necessary, dry-wipe No.1 through No.3 mirrors...

  • Page 11: Chapter 2 Standards And Adjustments

    CHAPTER 2 STANDARDS AND ADJUSTMENTS 2) Make adjustments so that the leading edge CHAPTER 2 STANDARDS and left/right non-image widths are 2.5 AND ADJUSTMENTS <Main Scanning Direction> ADJUST>ADJ-XY>ADJ-Y A. Image Adjustment <Sub Scanning Direction> ADJUST>ADJ-XY>ADJ-X Adjust the image margin, and then the non-image width.
  • Page 12 CHAPTER 2 STANDARDS AND ADJUSTMENTS Image Leading Edge Margin Adjusting the Left/Right (REGIST; registration roller Registration (front) activation timing) a. Pick-Up from the Cassette Standard: 2.5 ±1.5 mm Check to see if the margin on the image For steps see the previous page. front is 2.5 ±1.5 mm for each cassette.
  • Page 13 CHAPTER 2 STANDARDS AND ADJUSTMENTS 3) Loosen the hex screw, and move the Left/Right Registration for the 2nd horizontal registration plate to the front/ Side of a Double-Sided/Overlay rear to make adjustments. Copy (rear/front direction) Check to see if the image on the 2nd side of a double-sided/overlay copy is as indicated.
  • Page 14 CHAPTER 2 STANDARDS AND ADJUSTMENTS Left/Right Registration (side paper deck) 1) Make a copy of the Test Sheet, and check to see if the left/right registration is 0 ±1.5 mm. 2) If it is not as indicated, slide out the compartment, and turn the two screws to adjust the position of the latch plate of the deck open solenoid.
  • Page 15 CHAPTER 2 STANDARDS AND ADJUSTMENTS AE Adjustment The machine's AE (auto density adjustment) based on "priority on speed," and its method and concept are as follows: 1. Adjusting Priority on Speed AE Mode ADJUST>AE>AE-TBL (1 through 9; 3 at time of shipment) Adjust the density correction curve (text) for priority on speed AE mode.

  • Page 16: Exposure System

    CHAPTER 2 STANDARDS AND ADJUSTMENTS B. Exposure System Routing the Scanner Drive Cable Route the cable from [1] through [9]; then, go to the next item, "Adjusting the Mirror Position." Loosen the set screws to free the pulley. screws Put the steel ball into the Pulley clip hole in the pulley.
  • Page 17 CHAPTER 2 STANDARDS AND ADJUSTMENTS Adjusting the Mirror Position (optical length between No. 1 mirror and No. 2/No. 3 mirror) Caution: Use the mirror position tool FY9-3009-040. Be sure to relocate the pins before use. After repositioning the Pins FY9-3009-040 Before Repositioning the Pins Figure 2-10...
  • Page 18 CHAPTER 2 STANDARDS AND ADJUSTMENTS 1) Loosen the screws on the metal fixings used to secure the cable. 2) Fit the mirror positioning tools (after repositioning its pins) to the No. 1 mirror mount and the No. 2 mirror mount. Rear tab Front tab Figure 2-11...

  • Page 19: Image Formation System

    CHAPTER 2 STANDARDS AND ADJUSTMENTS C. Image Formation System Mounting the Scanning Lamp When Replacing the Drum Unit Keep the following in mind when mounting the scanning lamp: • Record the date and the counter reading 1. Orient it so that the side (terminal) with on the label, and attach it to the front cover the manufacturer's name is toward the of the new drum unit.
  • Page 20 CHAPTER 2 STANDARDS AND ADJUSTMENTS Positioning the Developing Mounting the Developing Assembly Magnetic Seal Assembly Blade Mount the magnetic seal by butting it The blade is adjusted to a high accuracy against the opening as shown. when it is mounted to the blade mount. Avoid Check to make sure that the magnetic seal detaching it from its mount.

  • Page 21: Pick-Up/Feeding System

    CHAPTER 2 STANDARDS AND ADJUSTMENTS Adjusting the Positioning the D. Pick-Up/Feeding System Primary Charging Roller Cleaning Solenoid Adjusting the Positioning the Multifeeder paper Guide Cam Make adjustments so that the length of the primary charging roller solenoid (SL1) Make adjustments so that the paper guide indicated in the figure is 4.0 ±0.2 mm.
  • Page 22 CHAPTER 2 STANDARDS AND ADJUSTMENTS Attaching the Timing Belt in Mounting the Multifeeder Pick- the Multifeeder Up Roller 1) Butt the side guide plate of the multifeeder Mount the multifeeder pick-up roller [1] against the end (A; open condition). so that the side with a cross [2] on its collar is 2) Move the slide volume to the center toward the rear.
  • Page 23 CHAPTER 2 STANDARDS AND ADJUSTMENTS Mounting the Delivery Assembly Paper Deflecting Plate Solenoid (SL2) 1) Remove the delivery assembly. 2) Place the delivery assembly upright on a flat desk. 3) Push in the steel core of the paper deflecting plate 1 solenoid (SL2) until it stops.
  • Page 24 CHAPTER 2 STANDARDS AND ADJUSTMENTS Orienting the Multifeeder Pick-Up Roller (side paper deck) Mount the multifeeder pick-up roller by reversing the steps used to remove it with the following in mind: • The pick-up roller used at the front and the one used at the rear are not interchangeable. •...
  • Page 25 CHAPTER 2 STANDARDS AND ADJUSTMENTS Orienting the Side Paper Deck Positioning the Side Paper Feeding Roller Deck Pick-Up Roller Releasing Solenoid Mount the feeding roller [1] to the side paper deck pick-up assembly so that the belt Take note of the position of the two fixing pulley [2] is toward the front.
  • Page 26 CHAPTER 2 STANDARDS AND ADJUSTMENTS E. Fixing System Adjusting the Lower Fixing Roller Pressure (nip)    When Mounting the Fixing Heater If you have replaced the upper fixing roller or the lower fixing roller, or if fixing 1) Do not touch the heater surface. faults occur, make the following adjustments: 2) Orient it so that the side with the longer If you are taking measurements while the...
  • Page 27 CHAPTER 2 STANDARDS AND ADJUSTMENTS 5) If not as indicated, turn the pressure adjusting screw 1 found at the rear and the front of the fixing assembly to make adjustments. Figure 2-28 When Replacing the Lower Fixing Roller When replacing the lower fixing roller or the bearing of the lower roller shaft, be sure to apply heat-resisting grease (MO-138S) to the shaft to prevent adhesion of the shaft and the...
  • Page 28 CHAPTER 2 STANDARDS AND ADJUSTMENTS F. Electrical System Replacing the Major Part Parts Description/Service mode Image processor Before Replacement Generate stored data of ADJUST, FUNCTION>MISC-P>P-PRINT OPTION, and COUNTER. After Replacement 1) Execute RAM clear (image FUNCTION>CLEAR>IP processor PCB). 2) Enter data under AJDUST and YAKUNUKE OPTION.
  • Page 29 CHAPTER 2 STANDARDS AND ADJUSTMENTS Shading Auto Correction • Shading auto correction may be either of two types (CCD-ADJ, MAN-AJD). Select the appropriate mode. • In shading auto correction, various data measurements are taken and stored in the RAM on the image processor PCB for use as the target value for shading correction performed before scanning operation.
  • Page 30 CHAPTER 2 STANDARDS AND ADJUSTMENTS Copy Density Auto Correction Execute copy density auto correction for the following: The copy image is not proper (image fault). The laser unit has been replaced. The image processor has been replaced. The composite power supply PCB has been replaced. When executing copy density auto correction, be sure to execute the following three types (five items) as a set.
  • Page 31 CHAPTER 2 STANDARDS AND ADJUSTMENTS b. Executing WHITE-ME 1) Place five sheets of standard white paper, and close the feeder or the copyboard cover. • Be sure that the paper is A4 or larger and placed vertically. 2) Start service mode, and select COPIER>FUNCTION-DNS>WHITE-ME. 3) Press the Copy Start key.
  • Page 32 CHAPTER 2 STANDARDS AND ADJUSTMENTS 2) Select <PD-ME> under <PD-DENSE>; then, press the OK key. • The scanner makes 13 scans. 3) After reading operation, PD auto density correction ends when OK is indicated to the right of <PD-ME>. If NG, check the following: •...
  • Page 33 CHAPTER 2 STANDARDS AND ADJUSTMENTS If PD-ME/DZ-ME Is NG 1. Clean the scanner. 2. Isolate the problem. Execute toner stirring COPIER>FUNCTION>INSTALL>TONER-S Execute drum resistance measurement COPIER>FUNCTION>DPC>D-GAMMA A this time, take notes of the measurement of D-GAMMA. 3. Execute copy density correction once again. If the result is still NG, perform the following according to the measurement of D-GAMMA.
  • Page 34 CHAPTER 2 STANDARDS AND ADJUSTMENTS Storing the Multifeeder Paper Width Basic Value Execute this mode if you have replaced the multifeeder paper width detecting volume. Be sure to try A4R, A6R, and A4 in the order indicated. Execution 1) Replace the paper width detecting VR. 2) Start service mode.
  • Page 35 CHAPTER 2 STANDARDS AND ADJUSTMENTS Checking the Photointerrupters The photointerrupters may be checked in either of the following two methods: a. Using a meter. b. Using service mode (I/O mode). a. Using a Meter You cannot insert the meter probe directly into the connectors of the machine's PCBs, as they are designed specially to enable smooth connection.
  • Page 36 CHAPTER 2 STANDARDS AND ADJUSTMENTS Notation name Scanner home position Copyboard cover open/ Multifeeder paper sensor (PS1S) closed sensor (PS2S) sensor (PS3S) Meter probe J112-B5 J108-B2 J108-B17 Service mode P003-bit13 P005-bit1 Check (Normal if While in standby, move While in standby, open While in standby, place described.) the scanner from the...
  • Page 37 CHAPTER 2 STANDARDS AND ADJUSTMENTS Notation PS10 name Duplexing assembly Re-pick up sensor Horizontal registration inlet paper sensor (PS9S) paper sensor (PS10S) (PS8S) Meter probe J114-B2 J114-B5 J102-A8 Service mode P004-bit5 P004-bit10 P004-bit11 Check (Normal if While in standby, open While in standby, open While in standby, open described.)
  • Page 38 CHAPTER 2 STANDARDS AND ADJUSTMENTS Notation PS14 PS18 PS19 name Front cover open/ Cassette 1 pick-up Cassette 1 pick-up closed sensor (PS14S) sensor (PS18S) sensor (PS19S) Meter probe J102-A11 J108-A17 J108-A18 Service mode P003-bit4 P004-bit0 P004-bit1 Check (Normal if While in standby, open While in standby, slide While in standby, slide described.)

  • Page 39: Chapter 3 Arrangement And Functions Of Electrical Parts

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS...

  • Page 40: Clutches And Solenoids

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS A. Clutches and Solenoids Figure 3-1...
  • Page 41 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Clutches and Solenoids Symbol Part Notation Function Clutch Drives the registration roller. Drives the multifeeder pick-up mechanism. Drives the vertical path roller. Drives the developing cylinder. Solenoid Moves down the pick-up roller. Drives the delivery flapper.

  • Page 42: Motors

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS B. Motors Figure 3-2...
  • Page 43 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Motor Symbol Part Notation Function Motor Main motor Fixing motor Scanner motor Laser scanner motor Pick-up motor Lower feeder motor Reversal delivery motor Delivery motor Horizontal registration sensor shift motor Duplexing reversal motor...

  • Page 44: Fan

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS C. Fan FM16 FM15 FM14 FM13 FM12 FM18 FM17 FM10 FM11 Figure 3-3...
  • Page 45 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Fans Symbol Part Notation Function Feeding fan FM2* Fixing heat discharging fan 1 FM3* Fixing heat discharge fan 2 FM4* Laser drive cooling fan FM5* Laser scanner motor cooling fan 1 FM6* Laser scanner motor cooling fan 2 FM7* Cleaner cooling fan...

  • Page 46: Sensors

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS D. Sensors PS14 PS11 PS18 PS12 PS10 PS19 PS40 PS13 Figure 3-4...
  • Page 47 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Sensors Symbol Name Notation Remarks Photointerrupter Scanner home position detection Copyboard cover open/closed detection Multifeeder paper detection Pre-registration paper detection Internal delivery assembly paper detection External delivery assembly paper detection Re-pick up assembly paper detection Re-pick up assembly paper detection PS10 Horizontal registration paper...

  • Page 48: Switches And Counters

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS E. Switches and Counters SSR1 LCD1 THSW1 CNT1 Figure 3-5 3-10...
  • Page 49 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Switches, Counters, Heaters, Varistors, and Fuses Part Notation Name Switch Main power supply switch Front door switch Cassette heater switch Counter CNT1 Total copy counter 1 Varistor Pre-registration guide varistor SSR1 Solid state relay Scanning lamp (fluorescent Scanning lamp lamp)

  • Page 50: Pcbs

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS F. PCBs Figure 3-6 3-12...
  • Page 51 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Switches, Counters, Heaters, Varistors, and Fuses Part Notation Name Composite power supply PCB HVT, lamp regulator, DC power supply DC controller PCB DC load control (DC driver) Image processor PCB Image processing (main controller) Accessories power supply DADF, side paper deck Pick-up unit PCB...

  • Page 52: Side Paper Deck

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS G. Side Paper Deck 1. Sensors and Switches PS104 PS102 PS107 SW100 PS106 PS109 PS103 PS101 SW101 PS108 SW102 PS105 Figure 3-7a (side paper deck) 3-14...
  • Page 53 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Symbol Part Notation Function Photointerrupter PS102 Deck lifter upper limit detection PS103 Deck paper supply position detection PS104 Deck set detection PS105 Deck pick-up guide open detection PS106 Deck vertical path paper detection PS107 Deck pick-up paper detection PS108...

  • Page 54: Motors, Solenoids, And Pcbs

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 2. Motors, Solenoids, and PCBs SL101 CL101 CL102 M101 SL102 M102 Figure 3-7b (paper deck) 3-16...
  • Page 55 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS Symbol Part Notation Function Motor M101 Deck main motor M102 Deck lifter motor Clutch CL101 Deck vertical path clutch CL102 Deck pick-up clutch Solenoid SL101 Deck pick-up roller releasing solenoid SL102 Deck open solenoid Side deck driver PCB Open switch PCB Table 3-1b (paper deck)

  • Page 56: Variable Resisters, Light-Emitting Diodes, And Check Pins By Pcb

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS H. Variable Resisters, Light- Caution: Emitting Diodes, and Those VRs and check pins not listed in the tables are for factory use only, Check Pins by PCB requiring special tools and high Of the variable resistors (VR), light- accuracy.

  • Page 57: Image Processor Pcbs

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 1. Image Processor PCBs (main controller) J715 J716 J720 J717 J702 J714 J703 J713 J723 J704 J705 J722 J721 J724 SW702 J706 SW701 J712 J707 J711 J708 J709 J718 J710 Figure 3-8 J721: Flash ROM slot for the IP-CPU (IP, DIMM);...
  • Page 58 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS SW701 States Inch AB/Inch Size Configuration Use service mode to set the appropriate size (COPIER>OPTION>BODY>MODEL-SZ). MODEL-SZ setting Inch AB/Inch The setting will affect the following items: • Pattern for default enlargement/reduction. • Size detection by the feeder. (If the setting under FEEDER>OPTION>SIZE-SW in service mode is '1', AB/Inch detection will be made regardless of the country of installation.

  • Page 59: Dc Controller Pcb (Dc Driver)

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 2. DC Controller PCB (DC driver) J110 J113 J112 J111 J101 J114 J109 LED201 J117 VR200 LED200 J119 J118 J105 J102 J106 J115 J104 J103 Figure 3-9 LED200: Check it to find out the state of the composite power supply PCB is indicated by flashing at different intervals.
  • Page 60 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS States and LED Flashing Intervals Flashing intervals State Description Flashes at 0.5-sec intervals Normal The composite power supply PCB is operating normally. 0.5 sec 0.5 sec OFF for 4 sec; then, flashes twice Over-current/over- An over-current/over-voltage condition at 0.5-sec intervals...

  • Page 61: Composite Power Supply Cpb

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 3. Composite Power Supply CPB J206 J204 J208 J220 J205 J209 J203 J201 J210 Figure 3-10 Label: Enter the values indicated on the label in service mode when replacing the composite power supply CPB. OFST-DC AGS-GAIN AGS-OFST...

  • Page 62: Deck Driver (Side Paper Deck)

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 4. Deck Driver (side paper deck) J106 J101 J103 J105 J102 J104 J108 J107 J109 Figure 3-11 3-24...

  • Page 63: Upgrading

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS I. Upgrading The machine may be upgraded in either of the following two ways: • By replacing the DIMM on the image processor PCB. • By updating the DIMM contents through downloading from a computer. 1.

  • Page 64: Removing The Dimm

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 1. Removing the DIMM 3) Open the slot claw, and pull off the 1) Turn off the main power switch, and DIMM as if to lift it. disconnect the power cord. 2) Remove the copyboard glass; then, remove the screw, and detach the small IP,DIMM(1MByte) cover from the IP cover.

  • Page 65: Mounting The Dimm

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 2. Mounting the DIMM 4) Mount the IP small cover (M4x4 screw, 1 1) Check the DIMM slot on the IP PCB. The pc.); then, mount the copyboard cover. wrong slot can cause malfunction; pay Connect the power cord, and turn on the attention.

  • Page 66: Downloading

    CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 3. Downloading 3) Connect the machine to the PC with a bi- 1. Before Starting the Work Centronics cable. Obtain the following: • Make sure that the PC is off. • PC to which the downloading tool •...
  • Page 67 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 6) Connect the machine's power plug to the 3) Click the model and PCB for downloading. power outlet, and turn on the main power IP: DIMM for the IP-CPU switch. DC-CON: DIMM for the DC-CPU 4) Start upgrading the flash ROM following b.
  • Page 68 CHAPTER 3 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS c. After Downloading 1) Turn off the machine's main power switch, and disconnect the power plug. 2) Disconnect the bi-Centronics cable from the PC and the machine. 3) Slide the download switch to COPY. Downloading switch LOAD COPY...

  • Page 69: Outline

    CHAPTER 4 SERVICE MODE CHAPTER 4 SERVICE MODE A. Outline The machine's service mode is divided into the following seven: Cause Step Check DISPLAY Display Mode I/O DISPLAY I/O Display Mode ADJUST Adjustment Mode FUNCTION Function Mode OPTION Setting Mode TEST PG Test Mode COUNTER...

  • Page 70: Ending Service Mode

    CHAPTER 4 SERVICE MODE 2. Ending Service Mode Press the Reset key once to return to the Service Mode Initial screen (Figure 4-1). Press the Reset key twice to end service mode and return to the User screen (standard). 3. Backing Up the RAM The RAM data may be backed up in either of the following two ways: Service Label: The label is found on the left side of the back of the front cover (Figure 4-2).
  • Page 71 CHAPTER 4 SERVICE MODE COPIER/ADJUST Factory COPIER/ADJUST Factory Service Date Service Date LAPM FL-OFST HV-PRI AGS-GAIN FL-DUTY AGS-OFST FL-PDUTY OFST1-DC AE-TBL OFST1-AC ADJ-XY ADJ-X OFST2-AC ADJ-Y P-AC2 ADJ-S P-AC3 HV-TR TR-N1 TR-N2 W-PLT TR-OFST TR-SPP LASER PVE-OFST LA-OFF FEED-ADJ REGIST LOOP-CST LOOP-MF DEVELOP DE-DC...

  • Page 72: Basic Operation

    CHAPTER 4 SERVICE MODE 4. Basic Operation The screen design consists of three layers: Level 1, Level 2, and Level 3 screens. a. Initial Screen COPIER FEEDER Initial items SORTER However, FEEDER, SORTER, and FAX appear only when they are installed.
  • Page 73 CHAPTER 4 SERVICE MODE c. Level 3 Screen Number of pages Level 2 item ; e.g., 1/3 Level 1 items Display Adjust Function Option Test Counter <VERSION> < 1/3 > < READY > DC-CON Status PANEL READY Ready for servicing/copying Paper jam ANAPRO SERVICE...
  • Page 74 CHAPTER 4 SERVICE MODE d. Selecting a Screen User screen ( )(2,8)( ) Reset key Initial screen Reset key Select an item Level 1/2 screen From Level 1/2 screen Select a Level 1 item at the top; then, select a Level 2 item. Level 3 screen Level 3 screen Level 3 screen...

  • Page 75: Display Control Display Mode

    CHAPTER 4 SERVICE MODE B. DISPLAY Control Display Mode Figure 4-9 shows the DISPLAY mode Level 2 screen and its items. Display Adjust Function Option Test Counter VERSION USER ACC-STS ANALOG CST-STS ALARM-1 HV-STS Figure 4-9 DISPLAY Level 2 Screen...
  • Page 76 CHAPTER 4 SERVICE MODE DISPLAY Items Level 1 Level 2 Level 3 Outline DISPLAY VERSION DC-CON Indicates the DIMM version of the DC controller PCB. Indicates the DIMM version of the image processor PCB. PANEL Indicates the ROM version of the control panel controller PCB. POWER Indicates the ROM version of the composite power supply PCB.
  • Page 77 Type Code: EE Code Configuration Code Counter 1 Counter 2 Counter 3 Total Inch Total Fax print Pint total Copy total Fax print AB/Inch All sizes Table 4-2 Table 4-3 Site Code: CC Code Model Common model Canon model Table 4-3-1...
  • Page 78 CHAPTER 4 SERVICE MODE <ACC-STS> DISPLAY Indicates accessory connection. Level 3 Description Remarks FEEDER Feeder connection SORTER Sorter connection 0: not connected. 1: connected. DECK Paper deck connection (if the paper deck is 0: disable operation. required or not) The cable of the paper deck is connected to the copier, but the deck is not recognized by the copier.
  • Page 79 CHAPTER 4 SERVICE MODE <CST-STS> Indicates the use of cassettes and multifeeder. Level 3 Description Remarks WIDTH-C1 Indicates the width (mm) of paper in the Indicates paper widths in whole cassette 1 and paper size. numbers, omitting decimal places. WIDTH-C2 Indicates the width (mm) of paper in the cassette 1 and paper size.
  • Page 80 CHAPTER 4 SERVICE MODE <JAM> Indicates jam data. Display Adjust Function Option Test Counter < JAM > < 1/7 > < READY > AA BBBB CCCC DDDD E FFFF G HHHHHH IIIII AA BBBB CCCC DDDD E FFFF G HHHHHH IIIII AA BBBB CCCC DDDD E FFFF G HHHHHH IIIII AA BBBB CCCC DDDD E FFFF G HHHHHH IIIII AA BBBB CCCC DDDD E FFFF G HHHHHH IIIII...
  • Page 81 CHAPTER 4 SERVICE MODE Jam Type Sensor Code Type Code Sensor 01xx Delay jam xx01 Pre-registration sensor 02xx Stationary jam xx02 Vertical path 1 sensor 03xx Timing jam xx03 Vertical path 2 sensor 04xx Protection jam xx04 Cassette 1 pick-up sensor 10xx Residual jam at power-on xx05...
  • Page 82 CHAPTER 4 SERVICE MODE DISPLAY Jam Detection by the DADF MS1 MS2 S1 ..Original tray paper sensor S6 ..Delivery sensor 1 S12 ..Delivery sensor 2 S3 ..Registration paper sensor S7 ..Pick-up sensor S14 ..Recirculating sensor MS1 ..
  • Page 83 CHAPTER 4 SERVICE MODE DISPLAY Jam type Sensor Description Code Double When the 1st original is set on the copyboard glass, the 0006 feeding sensor S3 detects an original. Original When starting original pick-up, the sensor S3 does not 0008 leading edge detect the leading edge of an original.
  • Page 84 CHAPTER 4 SERVICE MODE DISPLAY Jam type Sensor Description Code Delivery failure S3, S6 When delivering an original in lower separation pick-up 008A mode, the original on the pick-up side is not stopped (e.g., the original being picked up is longer than the original being delivered).
  • Page 85 CHAPTER 4 SERVICE MODE <ERR> Indicates error codes/alarm codes. Display Adjust Function Option Test Counter < 1/3 > < READY > < ERR > AA BBBB CCCC DDDD EEEE FFFF G AA BBBB CCCC DDDD EEEE FFFF G AA BBBB CCCC DDDD EEEE FFFF G AA BBBB CCCC DDDD EEEE FFFF G AA BBBB CCCC DDDD EEEE FFFF G AA BBBB CCCC DDDD EEEE FFFF G...
  • Page 86 CHAPTER 4 SERVICE MODE <ALARM1> Indicates the most recent alarms for the sorter and the feeder. Level 3 Description Remarks Indicates the most recent alarm for the feeder. I no alarm, indicates '00'. For the DADF alarms, see the following pages.
  • Page 87 CHAPTER 4 SERVICE MODE DISPLAY DADF Alarms Re-circulating lever Paper stopper S1 ..Original tray paper sensor S7 ..Pick-up sensor S3 ..Registration paper sensor S14 ..Re-circulating sensor Figure 4-11-1 4-19...
  • Page 88 CHAPTER 4 SERVICE MODE Original Sensor Description RDF operation Code placement Re-circulating Immediately after the re-circulating lever The on-going lever idle motor M4 has operated, the re-circulating operation stops swing lever swung idly without coming into contact immediately with an original. upon detection.
  • Page 89 CHAPTER 4 SERVICE MODE <HV-STS> Indicates the measurements of voltage and current. Level 3 Description Remarks PRIMARY Current applied to the primary charging roller. Unit: µA; about 200 µA BIAS Developing bias Dc value Unit: V TR-V ATVC detection voltage Unit: V If the level of 'TR-V' is 30 to 100, transfer is assumed to be normal.

  • Page 90: I/O Operation Check Mode

    CHAPTER 4 SERVICE MODE C. I/O Operation Check Mode Figure 4-12 shows the Level 2 screen and its items. Display Adjust Function Option Test Counter DC-CON DC-CON FEEDER FEEDER SORTER Figure 4-12 I/O Level 2 Screen DC-CON P001 to P027 P001 to P011 FEEDER P001 to P010...
  • Page 91 CHAPTER 4 SERVICE MODE 1. DC-CON DC-CON Address Display Signal Connector Action P001 bit0 duplexing reversal motor A M10A J114-A12 bit1 duplexing reversal motor A* M10A* J114-A11 bit2 duplexing reversal motor B M10B J114-A14 bit3 duplexing reversal motor B* M10B* J114-A13 bit4 lower feeder motor A...
  • Page 92 CHAPTER 4 SERVICE MODE DC-CON Address Display Signal Connector Action P003 bit0 main motor clock detection M1LCK J114-A12 STBY 1, ON 0 bit1 laser scanner motor clock M4LK J114-A1 STBY 1 detection bit2 fixing motor lock detection M2LK J114-A14 STBY 1, ON 0 bit3 toner sensor TS1S...
  • Page 93 CHAPTER 4 SERVICE MODE DC-CON Address Display Signal Connector Action P005 bit0 main motor drive M1D* J102-B11 when 0, ON. bit1 pre-exposure lamp drive J112-A1 bit2 laser scanner motor drive J104-A2 bit3 registration roller clutch CL1D J102-B4 bit4 vertical path 12 clutch drive CL3D* J108-A4 bit5...
  • Page 94 CHAPTER 4 SERVICE MODE DC-CON Address Display Signal Connector Action P007 bit0 multifeeder sensor PS3S J108-B17 when paper is present, 0; absent, 1. bit1 bit2 bit3 bit4 bit5 bit6 bit7 bit8 bit9 bit10 bit11 bit12 3-bin ID J110-15 bit13 bit14 bit15 P008 bit0...
  • Page 95 CHAPTER 4 SERVICE MODE DC-CON Address Display Signal Connector Action P009 bit0 primary HVPDC* J103-B4 bit1 developing DC HDCON* J103-B1 bit2 developing AC HACON* J103-B1 bit3 bit4 static eliminator SEPON* J103-B3 bit5 bit6 primary charging mode HVPH* J103-B11 bit7 developing DC mode HDCH* J103-B10 bit8...
  • Page 96 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P010 bit11 cartridge coiling fan FM6D J112-A10 system cooling fan (half speed) FM8D J112-B16 DC controller cooling fan FM17D J112-A13 bit12 low-voltage power supply FM10D J118-1 cooling fan 1 low-voltage power supply FM11D J118-4 cooling fan 2...
  • Page 97 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P011 bit11 fan rotation detection 12 FM10LK J118-2 (low-voltage power supply cooling fan 1) bit12 fan rotation detection 13 FM11LK J118-3 (low-voltage power supply cooling fan 2) bit13 fan rotation detection 14 FM12LK J104-B6 (reader cooling fan 1)
  • Page 98 CHAPTER 4 SERVICE MODE 2. IP P001 bit 0 not used bit 1 hardware version bit 2 not used bit 3 hardware version bit 4 hardware version bits 5 to 7 not used P002 not used P003 bit 0, bit 1 not used bit 2 Indicates the connection...
  • Page 99 CHAPTER 4 SERVICE MODE 3. FEEDER Address Display Remarks P001 bit0 stopper plate solenoid (SL1) drive when 1, ON. bit1 paper deflecting plate solenoid (SL3) when 1, ON. drive bit2 stamp solenoid (SL4) drive when 1, ON. bit3 belt motor (M3) rotation direction when right delivery, '1'.
  • Page 100 CHAPTER 4 SERVICE MODE Address Display Remarks P005 bit0 PCB signal bit1 PCB signal bit2 PCB signal bit3 PCB signal bit4 PCB signal bit5 PCB signal bit6 not used bit7 not used P006 bit0 PCB signal bit1 PCB signal bit2 belt motor (M3) rotation speed signal changes between '0' and '1' according to speed.
  • Page 101 CHAPTER 4 SERVICE MODE Address Display Remarks P009 bit0 not used bit1 not used bit2 not used bit3 not used bit4 not used bit5 not used bit6 LED1 on DADF controller PCB when '0', ON. bit7 LED2 on DADF controller PCB when '0', ON.

  • Page 102: Sorter (Finisher C1, Saddle Finisher C2, Finisher E1)

    CHAPTER 4 SERVICE MODE 4. SORTER (Finisher C1, Saddle Finisher C2, Finisher E1) For details, see the individual Service Manuals. a. Finisher Address Display Signal Connector Action P000 bit0 stapler connection detection signal STPCNT J8-7 L: connected. (input) bit1 stapler absent detection signal HOOKEMP J8-10 L: staple present.
  • Page 103 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P004 bit0 LED1 ON signal (output) Note 2 TRIND J13-1 H: ON. (input) bit1 tray lift motor clock sensor 1 bit2 feeder motor clock bit3 tray lifter motor clock sensor bit4 shutter open sensor connector H: connected.
  • Page 104 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P008 bit0 stapler motor CW rotation output J8-14 H: CW. (input) bit1 stapler motor CCW rotation output J8-13 H: CCW. bit2 stapler tray paper detection signal J9-3 H: paper present. bit3 joint detection signal STPTY J12-3...
  • Page 105 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P000A 24-V power (output) Note P001A WW1 bit 1, 2 (input) See Table 14-806. P002A SW1 bit 3, 4 (input) Table 14-806. P003A SW2, 3 (input) Table 14-806. Note: When 110 (analog) or higher, the 24 V power supply is normal. Reading SW1 bit 1/3;...
  • Page 106 CHAPTER 4 SERVICE MODE b. Saddle Finisher Address Display Signal Connector Action P013 bit0 stitcher motor (rear) CW rotation J8-13/14 L: CW. signal (output) bit1 stitcher motor (rear) CCW signal J8-11/12 L: CCW. bit2 stitcher motor (front) CW J8-6/7 L: CW. rotation bit3 stitcher motor (front) CCW...
  • Page 107 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P016 bit0 (input) bit1 bit2 paper pushing plate home LUNGEHP J9-12 H: HP position detection signal bit3 alignment guide home position JOGHP J11-3 L: HP detection signal bit4 bit5 bit6 bit7 P017 bit0 paper positioning plate home...
  • Page 108 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P020 bit0 No. 2 paper sensor detection signal 2NDPA J10-3 L: paper present. (input) bit1 No. 3 paper sensor detection signal 3RDPA J10-4 L: paper present. bit2 stitching home position detection STCHHP2 J8-10 H: HP...
  • Page 109 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P024 bit0 DIPSW1 Bit 8 L: ON (input) bit1 DIPSW1 Bit 7 L: ON bit2 DIPSW1 Bit 6 L: ON bit3 DIPSW1 Bit 5 L: ON bit4 DIPSW1 Bit 4 L: ON bit5 DIPSW1 Bit 3 L: ON...
  • Page 110 CHAPTER 4 SERVICE MODE c. Finisher E1 Address Display Signal Connector Action P001 bit0 stack tray home position detection S10D J11-15 if '1', home position. bit1 inlet paper detection J11-18 if '1', paper present bit2 stack tray lower limit detection S12D J11-3 if '1', lower limit...
  • Page 111 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P006 bit0 bit1 bit2 front alignment motor enable if '1', enabled signal bit3 rear alignment motor enable if '1', enabled signal bit4 bit5 bit6 stapler motor rotation 2 M6DA J8-2 if '0', CW rotation bit7 stapler motor CCW rotation 2 M6DB...
  • Page 112 CHAPTER 4 SERVICE MODE Address Display Signal Connector Action P010 bit0 delivery motor current switching 1: current low 0: current high bit1 stack processing motor current 1: current low switching 1 0: current high bit2 stack processing motor current 1: current low switching 2 0: current medium bit3...

  • Page 113: Adjust Adjustment Mode

    CHAPTER 4 SERVICE MODE D. ADJUST Adjustment Mode Figure 4-13 shows the Level 2 screen and its items. Display Adjust Function Option Test Counter LAMP ADJ-XY FEED-ADJ LASER HV-PRI CST-ADJ HV-TR DEVELOP DENS Figure 4-13 ADJUST Level 2 Screen 4-45...
  • Page 114 CHAPTER 4 SERVICE MODE ADJUST Items Level 1 Level 2 Level 3 Range Outline ADJUST LAMP FL-OFST 0 to 255 scanning lamp offset FL-DUST 0 to 100 lamp post-activation duty ratio adjustment FL-PDUTY 0 to 100 lamp pre-activation duty ratio adjustment AE-TBL 0 to 9 AE mode text density adjustment...
  • Page 115 CHAPTER 4 SERVICE MODE <LAMP> ADJUST Adjusting the Scanning Lamp Reference Activation Voltage Level 3 Description Remarks FL-OFST Adjusts the scanning lamp offset. Enter the settings recorded on the service label when replacing the FL-DUTY Adjusts the duty ratio used after activation of composite power supply PCB.
  • Page 116 CHAPTER 4 SERVICE MODE <ADJ-XY> ADJUST Adjusting the Image Read Start Position Level 3 Description Remarks ADJ-X Adjusts the image read start position (X Sub Scanning Direction direction). Unit: about 1 mm for each 12 A higher setting shifts the read start Range: 0 to 1000 position in the direction of scannerforward movement.
  • Page 117 CHAPTER 4 SERVICE MODE <CCD> ADJUST Adjusting CCD Shading-Related Settings Level 3 Description Remarks Adjusts the density of the standard white Enter the setting recorded on the paper. service label when initializing the If copies have fogging after executing the RAM or replacing the image following, decrease the setting: processor PCB.
  • Page 118 CHAPTER 4 SERVICE MODE <DEVELOP> ADJUST Adjusting the Developing System Level 3 Description Remarks DE-DC Adjusts the developing bias DC component (0 Enter the setting indicated on the to 127) for the large area. service label when replacing the composite power supply PCB. DE-NO-DC Adjusts the developing bias DC component (0 to 127) applied to the distance between sheets...
  • Page 119 CHAPTER 4 SERVICE MODE <HV-PRI> ADJUST Adjustments by Condition for the Primary Charging Roller High-Voltage Output Level 3 Description Remar P-DC Image area primary charging DC component Enter the setting recorded on the (0 to 127) service label after replacing the composite power supply PCB.
  • Page 120 CHAPTER 4 SERVICE MODE <FEED-ADJ> ADJUST Adjusting the Feeding System Level 3 Description Remarks REGIST Adjusting the timing at which the registration Unit:mm clutch turns on (-320 to +320). Standard: Direct 2.5 ±1.0 Adjusts the leading edge margin. A higher setting delays the timing of activation, reducing the leading edge margin.

  • Page 121: Function Operation Check Mode

    CHAPTER 4 SERVICE MODE E. FUNCTION Operation Check Mode Figure 4-14 shows the FUNCTION mode Level 2 screen and its items. Display Adjust Function Option Test Counter INSTALL FIXING PANEL DENS CLEAR MISC-R MISC-P Figure 4-14 FUNCTION Level 2 Screen 4-53...
  • Page 122 CHAPTER 4 SERVICE MODE ADJUST Items Level 1 Level 2 Level 3 Outline FUNCTION INSTALL TONER-S toner stirring. (automatically stops in about 4 mm) CCD-ADJ shading auto correction. (reads the density of the standard white plate) MAN-ADJ shading auto correction (reads the difference between the standard white paper and the white plate) DENS WHITE-ME...
  • Page 123 CHAPTER 4 SERVICE MODE <INSTALL> FUNCTION Adjusting the Feeding System Level 3 Description Remarks TONER-S Stirs the toner inside the developing assembly at time of installation. Caution: • Do not execute this mode without removing the drum cartridge. 1. At Time of Installation Execute this mode without removing the dummy cartridge.
  • Page 124 CHAPTER 4 SERVICE MODE <CCD> FUNCTION Level 3 Description Remarks MAN-ADJ Executes shading auto correction. Execute this mode after replacing the CCD PCB, scanning lamp, DC controller PB, image processor PCB, or standard white plate. The VR on the DC controller PCB must be turned during execution;...
  • Page 125 CHAPTER 4 SERVICE MODE <DENS> FUNCTION Density Auto Adjustment Be sure to execute shading correction before executing density auto adjustment; be sure also to execute WHITE-ME, PD-DENS, PD-ME, DZ-DENS, and DZ-ME in the order indicated. Level 3 Description Remarks WHITE-ME Executes white level density auto correction.
  • Page 126 CHAPTER 4 SERVICE MODE PD-ME Executes density auto correction for text or text/photo mode (reads the PD-DENS output). Operation 1) Place the PD-DENS output on the cupboard glass as follows: • Place it so that its printed side faces down. •...
  • Page 127 CHAPTER 4 SERVICE MODE <DENS> FUNCTION Level 3 Description Remarks DZ-DENS Generates a print pattern for photo mode density auto adjustment. Photo mode uses binary method under a dither method, requiring the execution of density adjustment. Operation 1) Select <DZ-DENS> to highlight, and press the Start key. 2) Check that a 15-gradation print pattern (with white patches) is generated.
  • Page 128 CHAPTER 4 SERVICE MODE <DPC> FUNCTION Photosensitive Drum Potential Measurement Level 3 Description Ref. D-GAMMA Measures the photosensitive drum resistance, and indicates the result in 0 through 3. This mode is effective when '1' is set to OPTION>BODY>AGS-NON. It is a mode in which APVC is forced.
  • Page 129 CHAPTER 4 SERVICE MODE <CST> FUNCTION Multifeeder Paper Width Registration Level 3 Description Remarks MF-A4R Restores the multifeeder paper width basic value. For fine adjustment after registration, execute the following: MF-A6R ADJUST>CST-ADJ>MF-A4R, MF-A6R, MF-A4. MF-A4 Operation 1) Place A4R paper in the multifeeder, and adjust the side A4R width: 210 mm guide to A4R.
  • Page 130 CHAPTER 4 SERVICE MODE <PANEL> FUNCTION Control Panel Check Level 3 Description Remarks LCD-CHK Checks the LCD for missing dots. Operation 1) Select the item, and press the OK key. The entire face of the LCD turns on in white and blue alternately for several seconds.
  • Page 131 CHAPTER 4 SERVICE MODE <CLEAR> FUNCTION RAM/Jam History/Error Code Clear Remarks Level 3 Description Initializes an error. E000, E001, E002, E003, E004, E032, E717 Operation 1) Select the item to highlight, and press the OK key. 2) Turn off and then on the main power supply. DC-CON Initializes the back-up data of the DC controller PCB.
  • Page 132 CHAPTER 4 SERVICE MODE <MISC-P> FUNCTION Printer Check Level 3 Description Remarks IP-CHK Executes self diagnosis within the image processor PCB. Operation 1) Select the item to highlight, and press the OK key. A check starts on the PCB, and OK will be indicated if the result is good.

  • Page 133: Option Settings Mode

    CHAPTER 4 SERVICE MODE F. OPTION Settings Mode Figure 4-15 shows the Level 2 screen and its items for OPTION mode. Display Adjust Function Option Test Counter BODY USER Figure 4-15 OPTION Level 2 Screen 4-65...
  • Page 134 CHAPTER 4 SERVICE MODE OPTION Items Level 1 Level 2 Level 3 Outline OPTION BODY AGS-NON density correction curve selection from photosensitive drum resistance (0*: auto adjust; 1: no change) MODEL-SZ AB/Inch switch (0I: AB; 1: Inch; 2: A; 3: AB/Inch) HUM-SW humidity sensor setting (0*: control by humidity sensor;...
  • Page 135 CHAPTER 4 SERVICE MODE OPTION <BODY> Copier-Related Machine Settings Level 3 Operation Remarks AGS-NON Enable or disable automatic selection of a density 0*:The density correction curve based on the result of photosensitive drum correction curve resistance measurement. will automatically The resistance represents the reading of be corrected based FUNCTION>DPC>D-GAMMA when this item is set to '0'.
  • Page 136 CHAPTER 4 SERVICE MODE <BODY> OPTION Level 3 Description Remarks GUIDE-SW Sets control mode for driving the fixing assembly inlet guide. 0*:no control Use it if images are soiled along the trailing edge of paper 1: control on 2nd side owing to the fixing assembly.
  • Page 137 CHAPTER 4 SERVICE MODE Level 3 Description Remarks TEMPCOM2 Use this mode to improve fixing if fixing faults occur. 0: OFF (factory Setting this mode to '2' increases the control temperature setting for 100-V for fixing regardless of cassette selection to improve model) fixing.
  • Page 138 CHAPTER 4 SERVICE MODE <USER> OPTION User Mode-Related Machine Settings Description Level 3 Remarks COPY-LIM Changes the upper limit for the number of copies. 1 to 999 (999*) Any number may be set. SLEEP Enables or disables the sleep function. 0: OFF Use it to enable or disable the shift to sleep state.
  • Page 139 CHAPTER 4 SERVICE MODE <CST> OPTION Cassette-Related Settings To store the new setting, turn off and then on the main power after making the change. Level 3 Operation Remarks Turns on off the indication of the paper name for the U-size U1-NAME cassette.
  • Page 140 CHAPTER 4 SERVICE MODE OPTION Notation Paper Notation Paper LEGAL K-LGL KOREAN K-LGLR GOVERNMENT FLSC KOREAN GOVERNMENT R A-FLS FOOLSCAP AUSTRALIAN FOOLSCAP E-OFI OFICIO B-OFI ECUADORIAN OFFICIO A-LTR BOLIVIAN OFFICIO A-LTRR ARGENTINE LETTER G-LTR ARGENTINE LETTER R G-LTR GOVERNMENT LETTER A-LGL GOVERNMENT LETTER R G-LGL...

  • Page 141: Pg Test Print

    CHAPTER 4 SERVICE MODE G. PG test Print Display Adjust Function Option Test Counter Figure 4-16 Level 2 Level 3 Outline TYPE test print output TXPH test print mode switch 4-73...
  • Page 142 CHAPTER 4 SERVICE MODE Level 3 Description Remarks Selects and generates a test print (1 through 8). TYPE Operation When the PG screen is closed by resetting, '0' will 1) Select 'PG', and automatically be set to return to normal copying mode. enter the number •...
  • Page 143 CHAPTER 4 SERVICE MODE 1. Grid Test Print Use it to check the angles (right angles) and lines (straight lines). • If the lines are not straight, • suspect a displaced laser beam or a BD fault. No.1 2. 17-Gradation Test Print (with density correction) 3.
  • Page 144 CHAPTER 4 SERVICE MODE 4. Blank Test Print Use it to check for fogging. • If fogging is noted, suspect a fault in the photosensitive drum, developing system, or laser. No.4 5. Halftone Test Print Use it to check for transfer faults, black lines, white lines, and uneven intervals.
  • Page 145 CHAPTER 4 SERVICE MODE 7. Vertical Straight Line Test Print 8. Horizontal Straight Line Test Print Use it to check straight lines. • If the lines are not straight, suspect a fault in beam detection. No.7 No.8 4-77...

  • Page 146: Counter Mode

    CHAPTER 4 SERVICE MODE H. COUNTER Mode Figure 4-17 shows the Level 2 screen and its items for COUNTER mode. Display Adjust Function Option Test Counter TOTAL TOTAL SCANNER PICK-UP PICK-UP FEEDER FEEDER MISC Figure 4-17 • The reading indicates the number of times the machine has operated. •...
  • Page 147 CHAPTER 4 SERVICE MODE COUNTER Items Level 1 Level 2 Level 3 Outline COUNTER TOTAL SERVECE1 total copy counter 1 for servicing SERVECE2 total copy counter 2 for servicing total copy counter (copier, fax, and all) L-TTL large size copy total counter S-TTL small size total copy counter COPY...
  • Page 148 CHAPTER 4 SERVICE MODE Level 1 Level 2 Level 3 Outline FEEDER COUNTER FEED feeder pick-up total counter L-FEED large size original feeder pick-up total counter S-FEED small size original feeder pick-up total counter TOTAL total jam count PRINT print jam count FEEDER feeder original jam count SORTER...

  • Page 149: Feeder

    CHAPTER 4 SERVICE MODE I. FEEDER Display Adjust Function Option Test Counter < 1/1 > < READY > FEEDSIZE Figure 4-18 FEEDER Items Level 1 Level 2 Outline FEEDSIZE DISPLAY feeder original size display DOC-ST ADJUST top pick-up original stop position adjustment DOC-ST-R bottom pick-up original stop position adjustment P-INTL-U...
  • Page 150 CHAPTER 4 SERVICE MODE <DISPLAY> FEEDER Level 1 Description REf. FEEDSIZE Displays the size of original detected by the feeder. e.g., A4, LTR. <ADJUST> Level 3 Description REf. DOC-ST Adjusts the original stop position for top separation. Same Unit: 0.5 mm as DOC-ST-R.
  • Page 151 CHAPTER 4 SERVICE MODE <FUNCTION> FEEDER Level 3 Description REf. SENS-INT Executes auto sensitivity adjustment for the RDF sensor See Standards and (initialization). Adjustments in the DADF Service Execute this mode if you replaced the DADF controller Manual. PCB, original tray paper sensor (S1), or registration sensor (S3);...
  • Page 152 CHAPTER 4 SERVICE MODE <OPTION> FEEDER Level 3 Description REf. SIZE-SW Enables or disables AB/Inch mix document size detection. Factory setting: 0 0*:disables detection 1: enable detection SCAN-SEL Enables or disables the original size detection for non- Factory setting: 0 default size.

  • Page 153: Sorter (Finisher, Saddle Stitcher)

    CHAPTER 4 SERVICE MODE J. SORTER (finisher, saddle stitcher) Display Adjust Function Option Test Counter < 1/1 > < READY > 1<- ( 1){ 0∼ 1} BLNK-SW Figure 4-19 SORTER Items Level 1 Level 3 Outline OPTION BLNK-SW folding position side margin set for saddle stitcher Note: Under SORTR, only the following mode is used: OPTION.
  • Page 154 CHAPTER 4 SERVICE MODE <OPTION> Level 3 Description REf. BLNK-SW Sets the margin (W) on both sides of the line of folding when the saddle stitcher is used. 0: normal width (5 mm) 1: large width (10 mm) 4-86...
  • Page 155 CHAPTER 5 SELF DIAGNOSIS CHAPTER 5 SELF DIAGNOSIS The machine is equipped with a self diagnostic mechanism to check on machine condition (especially sensor condition). It runs a check as needed and, upon detection, indicates the nature of an error on the control panel. Error code Copier E000,E001,E002,E003,E004,E005,E010,E014,E030,...
  • Page 156 CHAPTER 5 SELF DIAGNOSIS Resetting Errors 1. The following error codes cannot be reset by merely turning off and then on the main power. They require resetting in service mode: E000, E001, E002, E003, E004, E032, E717 1) Start service mode, and select COPIER>FUNCTION>CLEAR>ERR. 2) Press the OK key.
  • Page 157 CHAPTER 5 SELF DIAGNOSIS A. Copier Code Detail Cause Description E000 The fixing temperature does not increase. The main thermistor reading • The main thermistor (TH1) has poor does not reach 55°C 45 sec contact or an open circuit. after the main power switch has •...
  • Page 158 CHAPTER 5 SELF DIAGNOSIS Code Detail Cause Description E004 0001 The SSR has a short circuit. • The fixing heater remains • The SSR has an error. • The DC controller PCB has a fault. • The fixing temperature has increased abnormally.
  • Page 159 CHAPTER 5 SELF DIAGNOSIS Code Detail Cause Description E064 The high-voltage (primary charging, • The difference between the transfer charging, development) output output prescribed by the has a fault. high-voltage control signal • The composite power supply PCB has and the high-voltage output a fault.
  • Page 160 CHAPTER 5 SELF DIAGNOSIS Code Detail Cause Description E243 The communication with the control A communication error is panel has an error. detected between the CPU on • The control panel CPU has an error. the control panel and the image •...
  • Page 161 CHAPTER 5 SELF DIAGNOSIS Code Detail Cause Description The communication between the machine An error exists in the E601 and the SCSI board has a fault. communication between the SCSI-CPU and the IP-CPU. 0000 If the response from the SCSI board has an error when the machine sends a command to the SCSI board.
  • Page 162 CHAPTER 5 SELF DIAGNOSIS Code Detail Cause Description The communication between the printer An error has occurred in the E677 board and the copier is faulty. communication between the printer board and the IP-CPU. 0001 An error is noted while the printer board The power-on signal from the is being started up.
  • Page 163 CHAPTER 5 SELF DIAGNOSIS Code Detail Cause Description Both ends of the fluorescent lamp became The output voltage of the E803 black because of an error output voltage composite power supply PCB of the composite power supply or (+24 VU, +24 VR) has an error. deterioration of the lamp.
  • Page 164 CHAPTER 5 SELF DIAGNOSIS B. DADF Code Cause Description E400 • The data communication with the • The communication is copier has a fault. monitored at all times, and this error is identified when the communication is interrupted for 5 sec or more.
  • Page 165 CHAPTER 5 SELF DIAGNOSIS C. Cassette Feeding Unit-R1/S1 Code Cause Description E716 The pedestal has an error. The communication IC (Q101) • The pedestal controller PBC has an on the pedestal controller PCB error. is out of order. • The connector has poor connection. •...
  • Page 166 CHAPTER 5 SELF DIAGNOSIS E. Finisher-C1 Code Detail code Error Description E500 • Data communication error • The communication between the copier and the finisher is interrupted. This error is detected by the copier.; E503 0003 • Communication error • The communication with the saddle stitcher is interrupted.
  • Page 167 CHAPTER 5 SELF DIAGNOSIS Code Detail code Error Description E531 • Stapler motor (M6) 0001 • The stapler does not leave the • Stapler motor home stapling home position even when position sensor (PI7) the stapler motor has been driven for 0.5 sec.

  • Page 168: Saddle Finisher-C2

    CHAPTER 5 SELF DIAGNOSIS Code Detail code Error Description E540 • Tray lifter motor (M5) 0001 • The upward movement does not • Tray lifter motor clock end within 15 sec when the tray sensor 1/2 (PI19, PI9) lifter motor has been driven. •...
  • Page 169 CHAPTER 5 SELF DIAGNOSIS Code Detail code Error Description E5F1 • Folding motor (M2S) 0001 • The number of detecting pulses of • Folding motor clock sensor the folding motor clock sensor has (PI4S) dropped below a specific value. E5F2 0001 •...
  • Page 170 CHAPTER 5 SELF DIAGNOSIS Code Detail code Error Description E5F6 • Paper pushing plate motor 0001 • During a shift to the paper pushing (M8S) plate home position, the paper • Paper pushing plate home pushing plate home position sensor position sensor (PI14S) does not turn on even when the paper pushing plate motor has been...
  • Page 171 CHAPTER 5 SELF DIAGNOSIS Code Detail code Error Description E5F9 • Inlet door open detecting 0001 • The inlet door open detecting switch (MS1S) switch is detected to be open for 1 • Inlet door sensor (PI9S) sec or more from the start of copying or from the start of the copier's initial multiple rotation while the following three cover...

  • Page 172: Finisher-E1

    CHAPTER 5 SELF DIAGNOSIS G. Finisher-E1 Code Cause Description E500 • The copier connection harness is faulty The communication between (disconnection, open circuit). the copier and the finisher has • The finisher controller PCB or the been interrupted for 5 sec or copier's DC controller PCB is faulty.
  • Page 173 CHAPTER 5 SELF DIAGNOSIS Code Cause Description E537 • The front alignment motor (M3) is • The aligning plate does not faulty. reach the aligning plate • The front aligning plate home home position sensor when positions sensor (S6) is faulty. the front alignment motor •...

  • Page 174: Paper Deck-B1

    CHAPTER 5 SELF DIAGNOSIS H. Paper Deck-B1 Code Cause Description E041 • The deck lifter motor (M102) has a • The deck lifter position fault. sensor (PS104) does not • The side deck driver PCB has a fault. detect the lifter within 60 •...

  • Page 175: Scsi Interface Board-D1

    CHAPTER 5 SELF DIAGNOSIS I. SCSI Interface Board-D1 Code Detail Cause Description E601 The communication between the SCSI The communication between board and the copier has an error. the SCSI-CPU and the IP-CPU has been interrupted. 0000 If the response from the SCSI board has an error when the machine sends a command to the SCSI board.

  • Page 177: Appendix

    APPENDIX...
  • Page 178 APPENDIX...
  • Page 179 APPENDIX B. Signal name/abbreviation list 1RPD0 CASSETTE 1 PAPER DETECTION 0 signal 1RPD1 CASSETTE 1 PAPER DETECTION 1 signal 2RPD0 CASSETTE 2 PAPER DETECTION 0 signal 2RPD1 CASSETTE 2 PAPER DETECTION 1 signal ASSCNTP COPY DATA CONTROLLER COUNTER PULSE signal ASSRXD COPY DATA CONTROLLER RECEPTION DATA signal ASSTXD...
  • Page 180 APPENDIX FM11D FAN11 (FM11) DRIVE command FM11LK FAN11 (FM11) LOCK signal FM12D FAN12 (FM12) DRIVE command FM12LK FAN12 (FM12) LOCK signal FM13D FAN13 (FM13) DRIVE command FM13LK FAN13 (FM13) LOCK signal FM14D FAN14 (FM14) DRIVE command FM14LK FAN14 (FM14) LOCK signal FM15D FAN15 (FM15) DRIVE command FM15LK...
  • Page 181 APPENDIX SL2D DELIVERY DEFLCTION SOLENOID DRIVE signal SL3D MULTI FEED ROLLER SOLENID DRIVE signal SL4D PRIMALY CHARGING ROLLER CLEANING SOLENOID DRIVE signal SL5D FIXING CLEANING BELT DRIVE SOLENOID DRIVE signal SL6PLL FIXING ASSEMBLY GUIDE DOWN SOLENOID DRIVE signal SL6BACK FIXING ASSEMBLY GUIDE UP SOLENOID DRIVE signal TH1_S MAIN THEMISTOR DRIVE command TH2_X...
  • Page 182 APPENDIX...
  • Page 183 C. General Circuit Diagram Cassette pedestal Main motor Fixing General Circuit Diagram (1/6) driver PCB motor PCB DC controller PCB (DC driver) FINISHER DADF J101 J105 side paper Laser driver PCB Laser scanner deck 1 2 3 4 motor driver PCB System Print J435...
  • Page 184 General Circuit Diagram (2/6) Horizontal registration Multifeeder paper sensor pick-up clutch PS 10 Multifeeder Cassette 2 Cassette 1 Registration Main motor holding Waste toner plate pick-up pick-up Developing clutch Pick-up releasing sensor sensor sensor clutch motor solenoid PS14 Q1604 Cassette 1 Vertical Pick-up PS19...
  • Page 185 General Circuit Diagram (3/6) Reader Reader Scanner;motor cooling fan 2 cooling fan 1 cooling fan Drum cartridge cooling fan 2 FM13 FM12 FM18 FM16 FM15 FM14 Drum cartridge Drum cartridge cooling fan 1 cooling fan 3 Primary roller cleaning solenoid Fixing inlet guide Low-voltage drive solenoid...
  • Page 186 General Circuit Diagram (4/6) Main power lamp Control One-touch TTP-D panel dial cover TTP-U power Keypad PCB Functions key PCB open/closed TTP-L Touch panel switch detection TTP-R J922 J921 J999 J961 J931 11 10 9 8 7 6 5 4 3 2 1 12 11 10 9 8 7 6 5 4 3 2 1 10 9 8 7 6 5 4 3 2 1 3 2 1...
  • Page 187 General Circuit Diagram (5/6) Low-voltage power J500 Laser driver PCB J501 supply PCB J501 J603 1 2 3 4 Original size Original size Original size Original size BD PCB J602 sensor 0 sensor 1 sensor 2 sensor 3 JSD1 JSD2 JSD3 JSD4 J510...
  • Page 188 General Circuit Diagram (6/6) To handset J454 J454 J446 J446 J445 J445 J8322 Modular jack PCB PRINT PCB J8321 1 2 3 4 5 6 7 8 100/120V ONLY J499 J499 Arrester (GND) J8204 3.4V J605 Print motherboard 5.1V 1 2 3 100V ONLY J2R J2R MT15...
  • Page 189 D. General Circuit Diagram Paper Deck To copier J1BL C1 C2 C3 C4 J102 J101 PCB1 Side deck driver PCB J103 J104 J105 J106 J107 J108 J109 J16F J16M J17M J17F PS105 3(MID) J20D Deck J20H SW101 J23D J20L J22F Deck open detecting switch PS108 sensor...
  • Page 190 A-14...

  • Page 191: Specifications

    APPENDIX E. Specifications 1. Copier a. Type Item Specifications Copier Desktop Copyboard Fixed Light source Fluorescent lamp Lens Lens array Photosensitive medium OPC drum b. Method Item Specifications Copying Indirect electrostatic copying Charging Roller charging (AC + DC) Exposure Laser exposure Copy density adjustment Automatic or manual Development...
  • Page 192 APPENDIX c. Performance Resolution 600 x 600 dpi (reading) 600 x 600 dpi (during output; by smoothing, 200-equivalent x 600 dpi) Gradation 256 gradations Original type Sheet, book, 3-D object (2 kg max.) Maximum original size A3 (297 x 420 mm)/297 x 432 mm (11"x17") max. Copy size 6R6E Inch...
  • Page 193 APPENDIX Item Specifications Multifeeder tray 50 sheets 80 g/m Copy tray 100 sheets 80 g/m Leading/ 2.5 mm Non-image trailing edge width Left/right 2.5 mm Auto clear Provided 2 min standard; may be varied between 0 and 9 min. Auto sleep time Provided 10 min to 8 hr A-17...
  • Page 194 APPENDIX d. Others Item Specifications Operating environment Temperature 7.5 to 32.5°C Humidity 5 to 85% Atmospheric pressure 810 to 1013hPa (0.8 to 1.0) Power supply 405/400 335/300 120V (USA) 400E NNUxxxxx 300E NNXxxxxx 400S NNVxxxxx 300S NNYxxxxx 230V (Italia) PNYxxxxx PNZxxxxx 230V (Others) PNWxxxxx...
  • Page 195 APPENDIX e. Default Ratios Country Reduction Enlargement Japan, Australia, others (6R6E) 0.250 B4→A3 1.153 B5R→A4R B5→A4 0.500 A4R→B4 1.223 A5→B5 A3→B5 0.611 A4RA3 1.414 B5RB4 A3→A4R 0.707 A5A3 2.000 B4→B5R B4→A4R 0.815 4.000 A3→B4 0.865 8.000 A4R→B5R North America (5R5E) 0.250 LGL→11x17 1.214...
  • Page 196 APPENDIX Copying Speed Mode Size Copy size 405/400 335/330 (copies/min) (copies/min) Direct Reduce A3→A5 A3→B5 A3→A4 B4→B5 B4→A4 B5→A5 A3→B4 A4→B5 Enlarge A5→A3 A4→A3 B5→B4 A4→B4 A5→B5 B4→A3 B5→B4 Feeder used, delivery to copy tray, auto paper select used, density auto adjust used, non-sort mode, topmost cassette used, no data in memory.

  • Page 197: Paper Deck

    No claw (retard) method Paper holder Side tray method Copy paper type • Plain paper (65 to 80 g/m A4, B5, LTR • Colored paper (Canon-recommended) Paper holding capacity 385 mm high (3500 sheets of 80 g/m Serial number ZSKxxxxx ZSLxxxxx...
  • Page 199 Prepared by OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DEPARTMENT 1 OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DIVISION CANON INC. Printed in Japan REVISION 0 (JAN. 1999) (30809) 5-1, Hakusan 7-chome, Toride-shi Ibaraki, 302-8501 Japan...
  • Page 200 This publication is printed on 70% reprocessed paper. PRINTED IN JAPAN (IMPRIME AU JAPON) 0199S1.8-1...

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