Contents Revision history..................................5 Chapter 1: Introduction......................... 6 Dell Technologies Support..............................6 Register for a Dell Technologies Support account....................6 Where to go for support resources...........................6 Use SolVe Online for VxRail procedures........................7 Locating your appliance serial number..........................7 Looking up your VxRail appliance serial number in VxRail Manager..............7 Locating the serial number and service tag number on your appliance............
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Chapter 5: Pre-operating system management applications............29 Options to manage the pre-operating system applications..................29 iDRAC configuration................................. 29 Log in to iDRAC................................29 Chapter 6: Replacing and adding hardware.................. 31 Use SolVe Online for VxRail procedures........................31 Supported hardware components..........................31 System memory................................. 32 General memory module installation guidelines....................33 Expansion cards and expansion card riser........................34 Expansion card installation guidelines........................34...
Revision history Date Revision Description of change December 10, 2021 Updated the memory population guidelines. October 21, 2021 Updated for VxRail self-deployment information. April 30, 2021 Minor updates and corrections. April 06, 2020 Updated the FRU/CRU information. August 10, 2018 Minor updates and corrections.
Install Base. CAUTION: The deployment fails if the same party ID is not used. Register for a Dell Technologies Support account Create a Support account to access support resources. After you register, you can: ● Obtain product license files and software updates.
Locating your appliance serial number To get support for your appliance, use the VxRail appliance serial number, also called the Product Serial Number Tag (PSNT). The PSNT is a 14-digit number used to identify individual appliances to Dell EMC support. NOTE: Only use the VxRail appliance serial number to contact Customer Support.
To view the PSNT and other labels, pull out the information tag in the front of the appliance. Alternatively, information may be on a sticker on the chassis of the appliance. The mini Enterprise Service Tag (EST) is found on the back of the appliance. This information is used by Dell to route support calls to the appropriate personnel.
VxRail overview VxRails support the following configurations: Table 1. VxRail VxRail supported configurations Supported VxRail V570, V570F VxRail P570, P570F VxRail S570 configurations Processor Two Intel Xeon Processor Scalable Up to two Intel Xeon Processor Up to two Intel Family processors Scalable Family processors Xeon Processor Scalable Family processors...
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Figure 2. Supported configuration of VxRail P570, P570F, V570, and V570F 1. drive backplane 2. backplane expander card 3. cooling fan in the cooling fan assembly (6) 4. memory module 5. CPU2 processor and heat sink module socket (with dust 6.
Figure 5. Front view of VxRail S570 –12 x 3.5 inch drive VxRail Table 2. Features available on the front of the VxRail Item Panels and slots Icon Description Left control panel Contains VxRail health and VxRail ID, status LED. Hard drives Enable you to install drives that are supported on your VxRail.
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Table 4. Status LED indicators and descriptions Icon Description Condition Corrective action Hard drive The indicator turns solid amber if Check the System Event Log to determine if the indicator there is a hard drive error. drive has an error. If the problem persists, see Support.
Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port enables you to access the iDRAC Direct features. For more information, see the iDRAC User’s Guide at Dell.com/ idracmanuals. iDRAC Direct LED The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is connected.
Enables you to connect a serial device to the VxRail. For more information, see Technical specifications on page 20. iDRAC9 dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.com/poweredgemanuals. VxRail overview...
Table 8. Features available on the back view (continued) Item Panels, ports and slots Icon Description VxRail identification The VxRail Identification (ID) button is available on the front and button back of the VxRail. Press the button to identify an VxRail in a rack by turning on the VxRail ID button.
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Figure 11. AC PSU status indicator 1. AC PSU status indicator/handle Table 10. AC PSU status indicator codes Power indicator codes Condition Green A valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates a problem with the PSU. Not illuminated Power is not connected to the PSU.
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Figure 12. DC PSU status indicator 1. DC PSU status indicator Table 11. DC PSU status indicator codes Power indicator codes Condition A valid power source is connected to the PSU and the PSU is operational. Green Blinking amber Indicates a problem with the PSU. Not illuminated Power is not connected to the PSU.
Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether the hard drive is currently in use or not. The status LED indicates the power condition of the hard drive.
Table 13. Dimension details VxRail Za (with Za (without bezel) bezel) P570, P570F, V570, 482.0 mm 434.0 mm 86.8 mm 35.84 mm 22.0 mm 678.8 mm 715.5 mm V570F, and S570 (18.98 (17.09 inches) (3.42 (1.41 inches) (0.87 (26.72 inches) (28.17 inches) inches)
NOTE: If an VxRail with 1100 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 1050 W. Battery specifications The VxRail P570, P570F, V570, V570F, and S570 VxRail supports CR 2032 3.0-V lithium coin cell battery. Expansion bus specifications The VxRail P570, P570F, V570, V570F, and S570 VxRail support PCI express (PCIe) generation 3 expansion cards, that can be installed on the system board by using expansion card risers.
The VxRail P570, P570F, V570, V570F, and S570 VxRail support Internal Dual SD module (IDSDM). The IDSDM is located at the back of the VxRail, in a Dell-proprietary slot. IDSDM card supports two micro SD cards. Micro SD cards capacity for IDSDM are 64 GB.
Table 22. Relative humidity specifications (continued) Relative humidity Specifications Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 23. Maximum vibration specifications Maximum vibration Specifications Operating 0.26 G at 5 Hz to 350 Hz (all operation orientations). Storage 1.88 G at 10 Hz to 500 Hz for 15 min (all six sides tested).
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● 150 W/8 core, 165 W/12 core and higher wattage processor [Thermal Design Power (TDP)>165 W] are not supported. ● Redundant power supply units are required. ● Non-Dell EMC qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. ● Mid drive tray is not supported.
Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination. If the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to rectify the environmental conditions.
To install and configure your new VxRail, you can purchase deployment services, or choose the VxRail self-deploy (no installation services) option. If you purchased deployment services for your VxRail, do not rack the VxRail or connect power. Contact your Dell account team or reseller to arrange for deployment by Dell certified technicians.
You can manage basic settings and features of the VxRail without booting to the operating system by using the system firmware. If you purchased deployment services for your VxRail, do not rack the VxRail or connect power. Contact your Dell account team or reseller to arrange for deployment by Dell certified technicians.
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If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the appliance Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and calvin.
Replacing and adding hardware You may be able to add or replace hardware components on your VxRail Appliance such as hard disk drives (HDDs), solid state drives (SSDs), power supplies, and so on. Only qualified personnel should perform these procedures. For some hardware components, you may need to contact Customer Support to arrange for repair or replacement.
Table 31. Supported hardware components (continued) Hardware component V570 and V570F P570 and P570F S570 Customer Field Customer Field Customer Field Replaceable Replaceable Replaceable Replaceable Replaceable Replaceable Unit (CRU) Unit (FRU) Unit (CRU) Unit (FRU) Unit (CRU) Unit (FRU) System Motherboard Host Bus Adapter (HBA330) BOSS controller card...
The following are the recommended guidelines for installing memory modules: ● DIMM, RDIMMs, and LRDIMMs must not be mixed. ● Up to two RDIMMs can be populated per channel. ● Up to two LRDIMMs can be populated per channel. ● If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or slower depending on appliance DIMM configuration.
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Table 33. Expansion card riser specifications (continued) Supported Riser config Slot desc PCIe slots Proc conn PCIe slots Proc conn PCIe Proc conn VxRail config on riser 1 on riser 2 slots on supported (Height and (Height riser 3 risers length) and length) (Height...