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Aspire 1820PT/1420P Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Your Notebook Tour This section provides an overview of the features and functions of the notebook. Front View Icon Item Acer Crystal Eye Web camera for video communication webcam Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models).
Icon Closed Front View Icon Chapter 1 Item Power Indicated the computer’s power status. Battery Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode.
Left View Icon HDMI Right View Icon Item External display Connects to a display device (e.g. external (VGA) port monitor, LCD projector). DC-in jack Connects to an AC adapter Ventilation slots Enable the computer to stay cool, even after prolonged use. HDMI port Supports high definition digital video connections.
Base View Icon Battery bay Hard disk bay Memory compartment Ventilation slots and cooling fan Battery lock Battery release latch Chapter 1 Kensington lock Connects to a Kensington-compatible slot computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.
Rear View Icon Battery bay Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Bluetooth Wireless LAN Num Lock Caps Lock Battery NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
Using the Keyboard This computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon <Fn>...
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.
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Item Features South Bridge Specifications Item Chipset Package Features System Memory Item Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Module Combination Hard Disk Drive Interface Item Vendor &...
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Item Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Gbits/ sec., max) I/O data 875 Mbits/s maximum transfer rate (Mbytes/ sec max) DC Power Requirements Voltage Item Vendor & Model Toshiba MK1655GSX Name Capacity (GB) Bytes per sector Data heads Drive Format Disks...
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Item Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage BIOS Item BIOS vendor BIOS ROM type BIOS ROM size BIOS package Supported Protocols BIOS password control LCD 11.6”...
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Item Electrical Interface Viewing Angle (degree) Horizontal (Right) / (Left) Vertical (Upper) / (Lower) Bluetooth Item Bluetooth Controller Features Radio Technology Operating Frequency Channel Numbers Transmitter Output Power Coverage Receiver Sensitivity Maximum Receiver Signal Operating Voltage Working Temperature Interface Weight Audio Interface Item Codec Controller...
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LAN Interface Item LAN Chipset Package Features Keyboard Item Keyboard Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Media Card Reader Item Chipset Features Chapter 1 Atheros AR8131L 48pin QFN • It is an ultra-high performance, ultralow cost, and ultra- low power fully integrated 10/100/1000 Mbps NIC/LOM Ethernet.
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Item Compliance Interface Power Camera Item Vendor and model Chicony CNF9011/9048 Interface Optical aperture Focusing range 17.4 cm - infinity Dimensions (L x W x H 68 X 8 X 3.64 mm Sensor type Pixel resolution Wireless LAN Item Specification Manufacturer Foxconn Type...
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Item Interface USB 2.0 Antenna 1 x 2 Embedded Controller Item Chipset Winbond WPCE775LA0DG Features • Shared SPI BIOS flash memory with page programming support. • High-accuracy, high-speed ADC. • Up to 95 GPIO ports (including keyboard scanning) with a variety of wake-up events (up to 42 wake-up inputs).
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
89IBP6AKT None v0.2103 Intel V1800 ZE80SK01C191A0792500 20202 Acer A570A794A5554A0BABFDC44254EFC55F C h a n g e Va l u e s F 5 / F 6 E n t e r S e l e c t Su b - M e n u Description Rev.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information M a i n System Time System Date Total Memory Video Memory: Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information M a i n Supervisor Password Is : User Password Is : HDD Password Is : Set Supervisor Password Set User Password Set Hdd Password Power on password H e l p S e l e c t I t e m...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. E n t e r C u r r e n t P a s s w o r d C o n f i r m N e w P a s s w o r d Type the current password in the Enter Current Password field and press Enter.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information M a i n Boot priority order : 1.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information M a i n Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes H e l p S e l e c t I t e m E s c E x i t...
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • To run the BIOS flash utility: Copy the BIOS flash tool and the BIOS into a USB flash disk. Set the computer to boot from the USB flash disk.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
WinFlash Utility Perform the following steps to use the WinFlash Utility: Put the BIOS:ZE8_v3106.fd file under WinFlash file root. Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
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Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
Remove the battery pack. Disassembly Process The disassembly process is divided into the following sections: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.
External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. External Modules Disassembly Flowchart Remove Screw List Step Screw WLAN M2*3 3G Module M2*3 Chapter 3 Turn off system and peripherals power Disconnect power...
Removing the Dummy Card Press the card in to allow it to spring out. Pull the dummy card out. Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Chapter 3...
Slide and hold the battery release latch to the release position (1), grasp the battery edge closest to the release latch and pull the battery up and away (2). Removing the SIM Card See “Removing the Dummy Card” on page 42. Press the SIM card in to allow it to spring out.
Removing the Hard Disk Drive Module See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Pry up the HDD FPC lock. Lift out the HDD FPC. Peel the adhesive black tape off the HDD. Chapter 3...
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Grasp the black tape, pulling up the HDD. Lift the HDD out of the bay. Remove the HDD cable from the HDD. Chapter 3...
Removing the DIMM Module See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Push out the release latches on both sides of the DIMM socket to release the DIMM module. Lift the DIMM module out. Chapter 3...
Removing the WLAN Board See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Detach the two (2) cables. Remove the one (1) screw. Step WLAN M2*3 Screw Quantity Screw Type. Chapter 3...
Remove the WLAN board. Removing the 3G Module See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Detach the two cables. Chapter 3...
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Remove the one (1) screw. Step 3G Module M2*3 Remove the 3G module. Screw Quantity Screw Type. Chapter 3...
Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
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Screw List Step Lower Cover M2*5 M2*4 Upper Cover M2*5 M2*2.5 Hinge Cover M2*3 Button Board M2*3 I/O Board M2*4 LED Board M2*4 CRT Board M2*4 Main Board M2*4 Speaker M2*3 LCD Module M2*4 Screw Quantity Part No. 86.TPK07.001 86.W0107.003 86.TPK07.001 86.TPK07.001 86.ARE07.002...
Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing the keyboard and replace if any damage occurs. See “Removing the Dummy Card” on page 42. Push in the four (4) latches on the top edge of the keyboard.
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Unlock the FPC. Remove the FPC and keyboard. Chapter 3...
Removing the Hinge Covers Remove the three (3) screws. Step Hinge Covers M2*3 Push up on the hinge bezel firmly to loosen the hinge cap. Lift the LCD module to a partially open position. Chapter 3 Screw Quantity Screw Type.
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Remove the hinge cap. Remove the hinge bezel. Chapter 3...
Removing the Upper Cover See “Removing the Keyboard” on page 53. See “Removing the Hinge Covers” on page 55. Remove the twenty-two (22) screws in the lower cover. Step Lower Cover M2*5 (Red Call Out) M2*4 (Green Call Out) Flip the computer over and unlock the button board cable. Chapter 3 Screw Quantity...
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Disconnect the button board cable. Remove the ten (10) screws in the upper cover. Step Upper Cover M2*5 (Red Call Out) M2*2.5 (Green Call Out) Screw Quantity Screw Type. Chapter 3...
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Pry the upper and lower covers apart at the location shown. Pry the front side open. Pry the left side open. Chapter 3...
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10. Pull the upper cover away. Chapter 3...
Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touchpad Board, replace the entire Upper Cover. See “Removing the Upper Cover” on page 57. Unlock the button board cable. Disconnect the button board cable. Pull the button board cable off the adhesive.
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Remove the button board cable. Unlock the touchpad cable from the button board. Disconnect the touchpad cable. Chapter 3...
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Pull the touchpad cable off the adhesive. Unlock the touchpad cable from the touchpad. 10. Remove the touchpad cable. Chapter 3...
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11. Remove the two (2) screws. Step Screw Quantity Screw Type. Button Board M2*3 12. Remove the button board. Chapter 3...
Removing the I/O Board See “Removing the Upper Cover” on page 57. Unlock the I/O cable I/O board connector. Disconnect the IO cable from the I/O board. Unlock the I/O cable main board connector. Chapter 3...
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Remove the IO cable. Turn the LCD module. Remove the one (1) screw. Step I/O Board M2*4 Screw Quantity Screw Type. Chapter 3...
Turn the LCD module. Lift the inside edge of the I/O board and pull the I/O board away. Removing the Bluetooth Module See “Removing the Upper Cover” on page 57. See “Removing the I/O Board” on page 65. Disconnect the Bluetooth cable from the mainboard. Chapter 3...
Disconnect the Bluetooth cable from the Bluetooth module. Pry the Bluetooth module off the adhesive and remove. Removing the LED Board See “Removing the Upper Cover” on page 57. Unlock the LED cable LED board connector. Chapter 3...
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Disconnect the LED cable from the LED board connector. Unlock the LED cable main board connector. Remove the LED cable. Chapter 3...
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Remove the two (2) screws. Step LED Board M2*4 Remove the LED board. Screw Quantity Screw Type. Chapter 3...
Removing the CRT Board See “Removing the Upper Cover” on page 57. Turn the LCD module to expose the CRT board. Remove the one (1) screw. Step CRT Board M2*4 Chapter 3 Screw Quantity Screw Type.
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Lift the CRT board up one (1) centimetre (0.5 inch). CAUTION: Do not lift too high and strain the cable and connector still attached. Turn the CRT board over. Remove the CRT cable. Chapter 3...
Removing the Mainboard See “Removing the Upper Cover” on page 57. See “Removing the I/O Board” on page 65. See “Removing the Bluetooth Module” on page 67. See “Removing the LED Board” on page 68. See “Removing the CRT Board” on page 71. Disconnect the touchscreen cable.
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Disconnect the LCD cable. Disconnect the speaker cable. 10. Remove the two (2) screws. Step Main Board M2*4 Screw Quantity Screw Type. Chapter 3...
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11. Lift up the main board from the inside edge and pull away. 12. Remove the CRT cable. Chapter 3...
Removing the Thermal Module See “Removing the Mainboard” on page 73. Disconnect the thermal module cable. Loosen the five (5) captive screws. The three (3) captive screws for the CPU connection marked 1,2,3 must be loosened in order: first 3, then 2, then 1. Remove the thermal module.
Removing the RTC Battery See “Removing the Mainboard” on page 73. Carefully lift the battery out of the main board. Removing the Speaker Modules See “Removing the Mainboard” on page 73. Remove the two (2) screws. Step Speaker M2*3 Chapter 3 Screw Quantity Screw Type.
Grasp the speaker housings and remove the speaker module. Removing the LCD Module See “Removing the Mainboard” on page 73. Lift the antenna cable (i) and the LCD cable (ii) away from the retention guide hook. Turn the LCD module ninety (90) degrees. Chapter 3...
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Remove the five (5) screws. Step LCD Module M2*5 Remove the LCD module. Chapter 3 Screw Quantity Screw Type.
LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
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Screw List Step Screw LCD Bezel M2*5 LCD Panel M2*4 LCD Brackets M2*2.5 Touchscreen M2*4 Board Hinge M2*4 Chapter 3 Quantity Part No. 86.TG607.004 86.W0107.003 86.TPK07.001 86.W0107.003 86.W0107.003...
Removing the LCD Bezel See “Removing the LCD Module” on page 78. Remove the stylus. Remove the screw covers Chapter 3...
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Remove the two (2) screws. Step LCD Bezel M2*5 Pry up the bezel from the bottom edge. Pry up the bezel sides. Chapter 3 Screw Quantity Screw Type.
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Pry up the bezel top edge and remove. Chapter 3...
Removing the Camera Board See “Removing the LCD Bezel” on page 82. Pry up the camera board from the adhesive. Disconnect the camera cable. Chapter 3...
Removing the Microphone See “Removing the LCD Bezel” on page 82. Disconnect the microphone cable. Pry up the microphone from the adhesive. Removing the LCD Panel See “Removing the Camera Board” on page 85. See “Removing the Microphone” on page 86. WARNING:The edges of the touchscreen surface are sharp and care should be taken when handling the panel.
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Unlock the touchscreen FPC. Disconnect the touchscreen cable. Remove the four (4) screws. Step Touchscreen Board M2*4 Chapter 3 Screw Quantity Screw Type.
Lift up the panel (1) and disconnect the touchscreen FPC (2). Remove the LCD cable from the retention guide hook. Remove the LCD panel. Removing the LCD Cable See “Removing the Microphone” on page 86. Turn the LCD panel face down on a dry clean soft surface. Chapter 3...
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Pull the camera cable from the adhesive. Lift up the LCD connector clear protective cover. Disconnect the LCD connector. Chapter 3...
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Pull up the LCD cable from the adhesive. Pull the touchscreen cable from the adhesive. Chapter 3...
Removing the LCD Brackets See “Removing the Microphone” on page 86. Remove the four (4) screws from the left and right brackets. Step LCD Panel Brackets M2*2.5 Remove the brackets. Chapter 3 Screw Quantity Screw Type.
Removing the Touchscreen Board See “Removing the LCD Panel” on page 86. Remove the two (2) screws. Step Touchscreen Board M2*4 Remove the touchscreen board. Screw Quantity Screw Type. Chapter 3...
Removing the Hinge See “Removing the LCD Panel” on page 86. Remove the three (3) screws. Step Hinge M2*3 Remove the hinge. Chapter 3 Screw Quantity Screw Type.
Removing the Antennas See “Removing the Microphone” on page 86. See “Removing the Touchscreen Board” on page 92. See “Removing the Hinge” on page 93. Peel the antenna foil off the cover. Peel the antenna off the adhesive. Chapter 3...
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Remove the antenna cable from the retention guide hooks. Peel the antenna foil off the cover. Chapter 3...
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Peel the antenna off the adhesive. Remove the antenna cable from the retention guide hooks. 10. Remove both antenna cables from the cover. Chapter 3...
LCD Reassembly Procedure Replacing the Antennas Lay the two (2) cables under the retention guide exit hook. Lay the left side cable under the retention guide hooks. Adhere the left antenna pad (black cable) to the cover. Chapter 3...
Lay the right side cable under the retention guide hooks. Adhere the right side antenna pad (yellow cable) to the cover. Replacing the Hinge Place the hinge on the cover. Chapter 3...
Replace the three (3) screws. Step Hinge M2*3 Replacing the Touchscreen Board. Place the touchscreen board onto the cover. Chapter 3 Screw Quantity Screw Type.
Replace the two (2) screws. Step Touchscreen Board M2*4 Replacing the LCD Brackets Place the two (2) brackets on the panel paying attention to the correct orientation. Screw Quantity Screw Type. Chapter 3...
Replace the four (4) screws. Step LCD Panel Brackets M2*2.5 Replacing the LCD Cable Adhere the touchscreen cable to the panel. Chapter 3 Screw Quantity Screw Type.
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Adhere the LCD cable to the panel. Connect the LCD connector to the panel. Adhere the clear protective cover over the LCD connector. Chapter 3...
Adhere the camera cable to the panel. Replacing the LCD Panel Lay the LCD cable first through the hinge. Lay the antenna cable through the hinge. Chapter 3...
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Connect the touchscreen FPC (1) and lay the panel down in the cover (2). Replace the four (4) screws. Step LCD Panel M2*4 Connect the touchscreen cable. Screw Quantity Screw Type. Chapter 3...
Make sure the cable tie is tucked securely under the panel. Replacing the Camera Board Connect the camera board to the connector. Adhere the camera board to the cover. Chapter 3...
Main Unit Reassembly Process Replacing the LCD Module Lay the cables into the retention guides. The LCD cable first, then antenna cable on top. Replace the five screws (5). Step LCD Module M2*4 Screw Quantity Screw Type. Chapter 3...
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Turn the LCD module. Lay the LCD cable in the retention guide. Lay the antenna cable in the retention guide. Chapter 3...
Replacing the RTC Battery Push the RTC battery into the holder. Replacing the Thermal Module IMPORTANT: Ensure all heat pads are in place before replacing the Thermal Module. The following thermal pads are approved for use: Eapus XR-PE • Remove all traces of thermal grease or pad adhesive from the CPU and thermal module using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
Tighten the five (5) captive screws. First tighten the CPU captive screws in order: 1 then 2 then 3. Then tighten the two (2) other screws. Connect the thermal module cable. Replacing the Speakers. Lay the speaker cables into the retention guides and apply glue on the retention guide locations. Chapter 3...
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Place the speaker modules onto the bottom cover. Replace the two (2) screws. Step Speaker M2*3 Screw Quantity Screw Type. Chapter 3...
Replacing the Mainboard Connect the CRT board cable. Replace the mainboard into the bottom cover inserting the external connector side first. Replace the two (2) screws. Step Mainboard M2*4 Chapter 3 Screw Quantity Screw Type.
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Connect the speaker connector. Connect the LCD connector. Adhere the clear protective LCD connector cover. Chapter 3...
Place the CRT board into the cover. Replace the one (1) screw. Step CRT Board M2*4 Replacing the LED Board Place the LED board onto the cover. Screw Quantity Screw Type. Chapter 3...
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IMPORTANT:Take special care that the slider switch is properly aligned in the bottom case switch cover. Replace the two (2) screws. Step LED Board M2*4 Replace the LED board cable in the main board connector. Chapter 3 Screw Quantity Screw Type.
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Lock the mainboard connector. Replace the LED board cable in the LED board connector. Lock the LED board connector. Chapter 3...
Replacing the Bluetooth Module Adhere the Bluetooth module to the bottom cover. Connect the Bluetooth cable to the Bluetooth module. Connect the Bluetooth cable to the main board. Chapter 3...
Replacing the I/O Board Replace the I/O board inserting the external port side first. NOTE: Ensure the power slide switch is properly aligned in the switch cover. Turn the LCD module. Chapter 3...
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Replace the one (1) screw. Step I/O Board M2*4 Turn the LCD module. Replace the I/O cable in the main board connector. Chapter 3 Screw Quantity Screw Type.
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Lock the main board connector. Replace the I/O cable in the IO board. Lock the I/O board connector. Chapter 3...
Replacing the Button Board Replace the button board. Replace the two (2) screws. Step Button Board M2*3 Replace the touchpad cable in the touchpad connector. Chapter 3 Screw Quantity Screw Type.
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Lock the touchpad connector. Adhere the touchpad cable to the upper cover. Replace the touchpad cable in the button board connector. Chapter 3...
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Lock the button board connector. Replace the button board cable. Adhere the button board cable to the upper cover. Chapter 3...
10. Connect the button board cable to the button board connector. 11. Lock the button board connector. Replacing the Upper Cover Replace the upper cover. Chapter 3...
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Press down on the left and right sides of the upper cover. Press down on the bottom edge of the upper cover Connect the button board cable. Chapter 3...
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Lock the button board cable. Replace the ten (10) screws in the upper cover. Step Upper Cover M2*5 (Red Call Out) M2*2.5 (Green Call Out) Screw Quantity Screw Type. Chapter 3...
Turn the computer over and replace the twenty-two (22) screws in the lower cover. Step Lower Cover M2*5 (Red Call Out) M2*4 (Green Call Out) Replacing the Hinge Covers Replace the hinge bezel. Chapter 3 Screw Quantity Screw Type.
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Replace the hinge cap. Replace the three (3) screws. Step Hinge Covers M2*3 Screw Quantity Screw Type. Chapter 3...
Replacing the WLAN Module Replace the WLAN card. Replace the one (1) screw. Step WLAN M2*3 Connect the cables (Black cable connects to Main). Screw Quantity Screw Type. Chapter 3...
Replacing the DIMM Replace the DIMM module. Press down the DIMM module to lock into place. Replacing the Hard Disk Drive Replace the HDD FPC. Chapter 3...
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Replace the HDD in the bay. Adhere the black tape. Replace the HDD FPC. Chapter 3...
Replacing the SIM Card Insert the SIM card into the slot. Replacing the Battery Insert the battery outer edge into the slots. Push the battery down into place. Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Replace LCD Panel and Cable No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process” on page 34). If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem.
If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Check MB LCD Check MB LCD connector and connector and...
Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Keyboard functioning? Start Keyboard properly connected? Replace mainboard Disconnect and reconnect Replace Keyboard Chapter 4...
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check M/B T/P Check M/B T/P Chapter 4 Start Start Check Check TouchPad TouchPad Swap M/B Swap M/B Re-assemble the Re-assemble the...
Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check M/B SPK Check M/B SPK Check Logic Check Logic Upper/Logic Upper/Logic Swap M/B Swap M/B Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem.
Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11.
Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices.
USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Check USB/B to Check USB/B to Check USB/B Check USB/B Other Failures If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.
Issue” on page 144.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Post Codes These tables describe the Post Codes and components of the POST process. Sec: NO_EVICTION_MODE_DEBUG EQU MTRR setup Enable cache Establish cache tags Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. 0xCF Cache Init Finished Memory:...
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Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the memory channels Program clock crossing registers Disable Fast Dispatch Program the DRAM Row Attributes and DRAM Row Boundary registers Program the DRAM Bank Architecture register...
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BDS & Specific action: Report the legacy boot is happening Wake up the APs Initialize SMM Private Data and relocate BSP SMBASE PC init begin at the stage1 Report every memory range do the hard ware ECC init Report status code of every memory range Get the root bridge handle Notify pci bus driver starts to program the resource Reset the host controller...
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Mouse disable Detect PS2 mouse 0x9A 0x9B Report that the mouse is being enabled 0xB8 Peripheral removable media reset(ex:IsaFloppy, USB device) 0xB9 Peripheral removable media disable 0xBB Peripheral removable media enable Report Status Code here for DXE_ENTRY_POINT once it is available Report that ExitBootServices() has been called Runtime driver set virtual address map Each PEIM entry point used in 80_PORT...
Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main board clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings. Disassemble the notebook and take out the Mainboard.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Item Battery Module Chassis Assembly Mainboard Assembly Hard Disk Drive Assembly RAM DDR3 Module WLAN Module Adapter Bluetooth Module 3G Module Description Acer Part No. BT.00607.114 60.PLN07.003 MB.PND06.002 KH.16001.042 KN.1GB0B.019 KI.SPH01.005 AP.03001.001 BH.21100.004 Chapter 6...
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POWER CORD US 3PIN ROHS POWER CORD UK 3PIN BLUETOOTH CABLE FFC CABLE - LED/B TO MB CRT CABLE FFC CABLE - CARD READER/B TO MB HDD FPC CABLE LCD CABLE 11.6 IN. PARTNAME ACER PART 55.PND07.001 27.TAXV7.001 27.A03V7.004 50.PL907.001 50.PL907.002 50.PL907.003 50.PL907.004 50.PL907.005 50.PND07.001...
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UPPER CASE ASSY WIFI BLUE FOR NON BT LOWER CASE ASSY FOR 3G LOWER CASE ASSY FOR WIFI HDD COVER SD DUMMY CARD BK HINGE CAP TOP CAP BLACK LCD BRACKET - R Chapter 6 PARTNAME ACER PART 60.PLN07.001 60.PN707.001 60.PN607.001 60.PLN07.002 60.PN707.002 60.PN607.002 60.PL907.001 60.PND07.001 60.PNC07.001 60.PL907.002...
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LCD MODULE ASSY NLED11.6WXGAG RED W/WIFI ANTENNA LCD MODULE ASSY NLED11.6WXGAG BLUE W/WIFI ANTENNA LCD BEZEL ASSY BLUE LCD BEZEL ASSY BLACK LCD BEZEL ASSY BLACK FOR MICROSOFT CAMERA MODULE PARTNAME ACER PART 33.PND07.002 33.PND07.003 60.PNF07.001 60.PN707.003 60.PN607.003 60.PL907.003 60.PND07.005 60.PNC07.003 6M.PNF07.001...
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Keyboard ACER NT1T JM11 87KS Black UK Texture Keyboard ACER NT1T JM11 86KS Black US International Texture Keyboard ACER NT1T JM11 86KS Black US International w/ Hebrew Texture Keyboard ACER NT1T JM11 87KS Black US w/ Canadian French Texture PARTNAME ACER PART KB.I110A.002 KB.I110A.008...
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Memory SAMSUNG SO-DIMM DDRIII 1066 4GB M471B5273BH1-CF8 LF 256*8 0.055um MICROPHONE MISCELLANEOUS BASE ERAR RUBBER BASE ERAR RUBBER -2 LOWER CASE RUBBER FEET - B LOWER CASE RUBBER FEET - F Chapter 6 PARTNAME ACER PART 56.PND07.001 56.PND07.002 56.PND07.003 56.PND07.004 MB.PND06.002 MB.PND06.001 KN.1GB03.031 KN.1GB0B.019 KN.1GB0B.028 KN.1GB09.012...
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SPEAKER SET STYLUS STYLUS Screwlist CATEGORY SCREW SCREW M2.0*3.0-I(BKAG)(NYLOK IRON SCREW SCREW 2.0*4.0 SCREW SCREW M2.0*2.5-I(BUWZN) SCREW SCREW M2*5-I(BZN)(NYLOK) SCREW SCREW M2.0*4-I(BZN)(NYLOK)IRON PARTNAME PART NAME ACER PART 47.PL907.005 23.PL907.001 60.PL907.005 ACER PART NO. 86.ARE07.002 86.W0107.003 86.TPK07.001 86.TG607.004 86.S6507.003 Chapter 6...
Model Definition and Configuration Country Acer Part No GCTWN LX.PND02.003 Australia/ LX.PND02.002 Zealand S2.PND02.001 France LX.PND02.001 Middle East LX.PL902.032 Middle East LX.PL902.033 Middle East LX.PL902.038 Middle East LX.PL902.029 Middle East LX.PL902.035 Middle East LX.PL902.034 Middle East LX.PL902.040 Turkey LX.PL902.027 South LX.PL902.037...
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Country Acer Part No Spain LX.PL902.045 Russia LX.PL902.044 Russia LX.PL902.043 Russia LX.PL902.042 France LX.PL902.041 Algeria LX.PL902.031 Middle East LX.PL902.030 Belgium LX.PL902.028 Germany LX.PL902.026 Eastern LX.PL902.025 Europe Hungary LX.PL902.024 Israel LX.PL902.023 Portugal LX.PL902.022 France LX.PL902.021 Italy LX.PL902.020 Austria LX.PL902.019 Latvia LX.PL902.018...
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Country Acer Part No Holland LX.PL902.017 Eastern LX.PL902.016 Europe Czech LX.PL902.015 Denmark LX.PL902.014 Cyprus LX.PL902.013 Eastern LX.PL902.012 Europe Eastern LX.PL902.011 Europe Poland LX.PL902.010 LX.PL902.009 Greece LX.PL902.008 Serbia/ LX.PL902.007 Macedonia Switzerland LX.PL902.006 Eastern LX.PL902.004 Europe Luxembour LX.PL902.005 Australia/ LX.PL902.003 Zealand GCTWN LX.PL902.002...
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Country Acer Part No S2.PL907.002 S2.PNE02.001 S2.PNG02.001 LX.PNF07.001 S2.PNF02.001 S2.PNH02.001 GCTWN LX.PNB02.013 GCTWN LX.PNB02.014 Malaysia LX.PNB02.012 Malaysia LX.PNB02.011 CHIN Hong Kong LX.PNB02.015 CHIN China LX.PNB02.016 Singapore LX.PNB02.010 Singapore LX.PNB02.009 Singapore LX.PNB02.008 Singapore LX.PNB02.007 Singapore LX.PNB02.006 Description AS1420P-232G25n W7UT64AWW1 MC UMACkk 2*1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES62...
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Country Acer Part No Singapore LX.PNB02.005 Singapore LX.PNB02.004 Singapore LX.PNB02.003 Spain LX.PNB02.002 S2.PNB02.001 France LX.PNB02.001 France LX.PNA02.001 CHIN Hong Kong LX.PNA02.016 Vietnam LX.PNA02.011 Malaysia LX.PNA02.012 Malaysia LX.PNA02.013 CHIN China LX.PNA02.015 Switzerland LX.PNA02.014 Singapore LX.PNA02.005 Singapore LX.PNA02.010 Singapore LX.PNA02.009 Singapore LX.PNA02.008...
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Country Acer Part No Singapore LX.PNA02.007 Singapore LX.PNA02.006 Singapore LX.PNA02.004 Singapore LX.PNA02.003 S2.PNA02.001 Spain LX.PNA02.002 CHIN Hong Kong LX.PNC02.014 Malaysia LX.PNC02.012 Malaysia LX.PNC02.011 CHIN China LX.PNC02.013 Singapore LX.PNC02.010 Singapore LX.PNC02.009 Singapore LX.PNC02.008 Singapore LX.PNC02.007 Singapore LX.PNC02.005 Singapore LX.PNC02.006 Singapore LX.PNC02.004...
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Country Acer Part No Singapore LX.PNC02.003 Spain LX.PNC02.002 S2.PNC02.001 France LX.PNC02.001 S2.PN802.001 Australia/ LX.PLM02.004 Zealand Australia/ LX.PLM02.003 Zealand Australia/ LX.PLM02.002 Zealand Australia/ LX.PLM02.001 Zealand S2.PLM07.001 S2.PN902.001 GCTWN LX.PN402.013 CHIN Hong Kong LX.PN402.014 Australia/ LX.PN402.002 Zealand Singapore LX.PN402.012 Singapore LX.PN402.011 Singapore LX.PN402.010...
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Country Acer Part No Singapore LX.PN402.009 Singapore LX.PN402.008 Singapore LX.PN402.007 Singapore LX.PN402.006 Singapore LX.PN402.005 France LX.PN402.004 S2.PN402.001 Canada LX.PN402.003 France LX.PN402.001 Middle East LX.PN302.029 Middle East LX.PN302.034 Middle East LX.PN302.036 Middle East LX.PN302.025 Middle East LX.PN302.035 Middle East LX.PN302.030 Middle East LX.PN302.038...
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Country Acer Part No South LX.PN302.032 Africa South LX.PN302.037 Africa South LX.PN302.031 Africa CHIN China LX.PN302.057 CHIN Hong Kong LX.PN302.058 Australia/ LX.PN302.043 Zealand Germany LX.PN302.056 Switzerland LX.PN302.055 Singapore LX.PN302.054 Singapore LX.PN302.053 Indonesia LX.PN302.052 Singapore LX.PN302.050 Singapore LX.PN302.051 Singapore LX.PN302.049 Singapore LX.PN302.048...
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Country Acer Part No Singapore LX.PN302.045 LX.PN302.044 France LX.PN302.042 S2.PN302.001 Canada LX.PN302.041 Middle East LX.PN302.027 Russia LX.PN302.040 Algeria LX.PN302.028 Ukraine LX.PN302.039 France LX.PN302.018 Germany LX.PN302.024 Belgium LX.PN302.026 Israel LX.PN302.021 Austria LX.PN302.016 Eastern LX.PN302.023 Europe Portugal LX.PN302.019 Hungary LX.PN302.022 Description AS1820PT-734G50n W7HP64ATSG1 MC UMACkk 2*2G/500_L/BT/6L2.8/5R/...
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Country Acer Part No Spain LX.PN302.020 Italy LX.PN302.017 Eastern LX.PN302.009 Europe Holland LX.PN302.014 Czech LX.PN302.012 Latvia LX.PN302.015 Eastern LX.PN302.013 Europe Eastern LX.PN302.008 Europe Cyprus LX.PN302.010 Denmark LX.PN302.011 Poland LX.PN302.007 Switzerland LX.PN302.003 Greece LX.PN302.005 Luxembour LX.PN302.002 LX.PN302.006 Eastern LX.PN302.001 Europe Serbia/ LX.PN302.004...
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Country Acer Part No Philippines LX.PN502.011 CHIN Hong Kong LX.PN502.013 CHIN China LX.PN502.012 Singapore LX.PN502.010 Singapore LX.PN502.009 Singapore LX.PN502.008 Singapore LX.PN502.007 Singapore LX.PN502.006 Singapore LX.PN502.005 Singapore LX.PN502.004 Singapore LX.PN502.003 France LX.PN502.002 S2.PN502.001 France LX.PN502.001 Germany LX.PN602.001 S2.PN602.001 Australia/ LX.PLN02.009 Zealand...
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Country Acer Part No Australia/ LX.PLN02.008 Zealand LX.PLN02.010 Germany LX.PLN02.007 Australia/ LX.PLN02.006 Zealand Australia/ LX.PLN02.005 Zealand Thailand LX.PLN02.004 Thailand LX.PLN02.003 GCTWN LX.PLN02.002 Singapore LX.PLN02.001 S2.PLN07.001 Germany LX.PN702.001 S2.PN702.001 Appendix A Description AS1820PT-732G25n W7HP64ATAU1 MC UMAGCkk 1*2G/250/BT/6L2.8/5R/ CB_n2_0.3D_E77W_AU_ES61 AS1820PT-733G16n W7HP64ATGB1 MC UMAGCkk 2G+1G/160/BT/6L2.8/5R/...
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
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HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 SATA LF F/W:01.01A01 Keyboard ACER NT-1T JV11 Internal 11 Standard Black NONE Texture Atheros AR8131L LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 LED LCD CMO 11.6"...
External Monitor - LCD COMPAQ FP 7317 17" (1024*768)(QSMC) Gateway FPD1730 17"(1280*1024)(QSMC) View Sonic (1680*1050) CMV CM-930D 17" (1280*1024) ACER AL2423W (1920*1200) Gateway TV 26" (1280*768) Toshiba TV 37HL869 (1366*768) External Monitor - DVI VP730b 17'' (1280*1024)(QSMC) CMV CM-930D 17" LCD (1280*1024) Gateway TV 26"...
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Test Item Level USB Port Keyboard i-rocks KR-6910 KeyPad Atake USB keyboard Logitech USB Keyboard WiNTEK USB Keyboard Mouse Microsoft Basic Optical Mouse v2.0 Microsoft IntelliMouse Explorer 3.0 USB Microsoft IntelliMouse Explorer 4.0 USB Printer HPC7280 PHOTOSMART Printer HP deskjet 3535 Printer Scanner Epson V750 USB Scanner Speaker...
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Test Item Level Generic 4-port USB 2.0 HUB TEAC US-4S-20BK 4-Port USB 2.0 HUB Slim DX-274AP USB1.1 SLIM HUB 4 Port(QSMC) BandLuxe C120 Dongle Modem TV tuner AVerMedia AVerTV Hybrid Volar HX Wireless Lan AP D-Link DAP-1353(N) BUFFALO WZR-AG300NH(N) Corega CG-WLBARN80(N) Bluetooth Bluetooth Mouse Bluetooth Mouse (Ferrari 5000)
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Test Item Level XD Card FUJIFILM XD M-Type 1GB FUJIFILM XD H-Type 1GB FUJIFILM XD M-Type 2GB FUJIFILM XD H-Type 2GB OLYMPUS XD M+ 2GB 1394 Port 1394-HDD Clearlight 2.5" Hard Drive Enclosure(40G)(QSMC) UNIQUE UA351-CB USB2.0/1394 HDD 1394-Cable 1394 Pear To Pear Cable Audio Jacks Port Speaker Creative Inspire 5.1 digital 5600...
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Test Item Level Additional S/W AP Microsoft Office2010 SPECviewperf 10 or later ( OpenGL Tool) Works 9.0 or later Skype 4.0 or later MSN 9.0 or later Yahoo Messager 9.0 or later VMWare 6.0 or later Blu-Ray Bail (H.264 1080i)---Play chapter2 (Made in U.S.A) 火車紀行...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Antennas Removing 94 Battery Pack Removing 42 BIOS ROM type 17 vendor 17 Version 17 – BIOS Utility Advanced 26 Boot 29 Exit 30 Navigating 23 Save and Exit 30 Security 26 System Security 30 Bluetooth Module Removing 121 brightness hotkeys 12 Button Board Removing 61...
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LCD Panel Removing 86 Main Unit Disassembly Flowchart 51 Mainboard Removing 115 media access on indicator 8 Memory Check Microphone Removing 86 Model Definition No Display Issue num lock on indicator 8 ODD Failure Online Support Information Panel left 4 PC Card Power On Failure Speaker Module...