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User’s Guide User’s Guide Read the Set-Up Sheet first, and then read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
Where to find help ... ii Using this guide ... v Important safety instructions ... vi Users in the U.S.A..viii Pre-Installation Requirements for Canon Facsimile Equipment ... viii Connection of the Equipment ... viii 1 SETTING UP Unpacking ... 1-1 Removing the shipping materials ...
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Sequential broadcasting ... 4-13 Sending a document to more than one location ... 4-13 Documents stored in memory ... 4-14 Printing a list of documents in memory ... 4-14 Printing a document in memory ... 4-14 Deleting a document from memory ... 4-15 5 RECEIVING DOCUMENTS Different ways to receive a document ...
Using this guide This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax. Please read the list below to become familiar with the symbols, terms, and abbreviations used in this guide. Cautions tell you how to avoid actions that could injure you or damage your fax. In order to use your fax safely, always observe these cautions.
This could result in fire or electric shock. • Do not allow small objects (such as pins, paper clips, or staples) to fall into the fax. If something does fall into the fax, unplug it immediately and contact the Canon Customer Care Center (see p. ii).
If you notice anything unusual (smoke, strange odors, noises) around the fax, unplug it immediately. Contact the Canon Customer Care Center (see p. ii). • Do not allow anything to rest on the power cord, and do not place the fax where the cord will be walked on.
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with your machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center.
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The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first...
Set-Up Sheet FAXPHONE B45 User’s Guide Registration Card Extended Service Plan Guide • Destination labels If any of these items are damaged or missing, contact the Canon Customer Care Center (see p. ii) immediately. Multi-purpose tray BX-3 Black Handset BJ cartridge...
Removing the shipping materials _____________ Remove the shipping tapes q from the top of the fax and the protective piece w . Open the printer cover by gently pulling it towards you. Remove the shipping tapes q and the protective pieces w. Close the printer cover until it locks into place.
Assembling the fax Attaching components _______________________ For user convenience, the destination labels provided with your fax should be fitted over the one- touch speed dialing buttons on the left of the operation panel. Insert the tabs on the multi- purpose tray into the slots on the fax.
Making connections Connecting the telephone line, handset, and external devices ______________________________ There are three jacks on the left side of the fax for connection of the following: Be sure to connect any external devices before using the fax. Connect the supplied telephone line cord to the telephone line jack on your wall.
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Ringer and speaker volume switches To adjust the volume of the ringer and speaker, use a pen or other pointed object to move these switches to HIGH or LOW. Speaker volume switch Ringer volume switch Connect an extension phone to the t jack. •...
Connecting the AC power cord _______________ Plug the fax into a 120 volt AC outlet. Plug the power cord connector into the rear of the fax. Plug the other end of the power cord into a properly grounded AC power outlet. There is no power switch on the fax.
Loading paper Paper guidelines ______________________________ • Be sure to load paper of the correct size, weight, and quantity recommended for your fax (see pp. 3-1, S-1). • Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their original packaging, in a cool, dry location.
Loading paper in the multi-purpose tray ______ If necessary, remove the document tray when loading paper. Squeeze, then slide the paper guide to the left. Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack. Insert the stack into the multi-purpose tray q, and align the right edge of the stack with the right side of the multi-purpose tray.
For information on replacing the BJ cartridge, see p. 9-6. Guidelines ____________________________________ • Use only a Canon BX-3 Black BJ cartridge in your fax. • Store BJ cartridges at room temperature. • When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To avoid this, follow these recommendations: –...
Installing the BJ cartridge in your fax ________ When a BJ cartridge is not installed in your fax, PUT IN CARTRIDGE is displayed on the LCD. Make sure the fax is plugged in. Load the paper in the multi-purpose tray. Open the printer cover by gently pulling it towards you (see p.
Align the slot in the cartridge with the yellow post in the fax, and with the label facing outwards, insert the BJ cartridge into the cartridge holder. Lower the cartridge lock lever until you hear a click to lock the cartridge in place. The yellow post (BJ cartridge guide) should be visible through the slot.
PREPARING TO USE YOUR FAX Main components of your fax Handset Document release button Document tray Multi-purpose tray Document guide Operation panel Printer cover Cartridge holder...
Fax controls — the operation panel One-touch speed dialing/Special function buttons (see below) Report Cleaning Space Polling Ink Saver Receive Mode Resolution The buttons on the left of the operation panel have the following two functions: • One-touch speed dialing buttons (see p. 2-11) •...
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TAM Mode Delete TAM Mode Delete Record Play Record Play Redial/ Coded Dial/ Redial/ Voice Dial Pause Directory Pause Voice Dial Start/ Copy Hook Stop Coded Dial/ Directory Scroll/Cursor buttons (see pp. 2-5, 7-1) TAM Mode button (see p. 6-2) Delete button (see p.
Guidelines for entering numbers, letters, and symbols When you come to a step that requires you to enter a name or number, see the table below to determine which numeric button to press for the letter you want. Button WXYZ OPER SYMB TONE...
Use [3] or [4] to move the cursor under the incorrect letter. CANEN Use the numeric buttons to enter the correct letter over the incorrect letter. CANON When you have finished making corrections, press [Start/Copy] to register your new entry.
Setting the TEL LINE TYPE Before using your fax, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, check with your local telephone company. See pp. 2-2, 2-3 for the buttons on the operation panel. Press [Function].
When sending a document, you can have your fax number and your name (known as your ID), and the current date and time printed out by the receiving fax machine. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type.
You can enter a plus sign (+) or space to make your number easier to read. To enter a plus sign (+), press [#]. TEL= 123 xxxx Press [Start/Copy] twice. Enter your name (up to 16 letters) using the numeric buttons (see p. 2-4). CANON Press [Start/Copy]. Press [Stop]. Registration ends and the fax returns to standby mode.
Setting the daylight saving time ______________ Your fax supports the daylight saving time system that shifts the clock time ahead or back according to the change in seasons. You can select if the time information in your fax changes to match the daylight saving time system, and also set the day and time when the daylight saving time begins and ends.
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Use [3] or [4] to select the week in which the daylight saving time starts. Press [Start/Copy]. WEEK Use [3] or [4] to select DAY. Press [Start/Copy]. SUNDAY 10 Use [3] or [4] to select the day of the week on which the daylight saving time starts. Press [Start/Copy].
Press [Start/Copy] to register the number. Enter the party’s name (up to 16 letters) using the numeric buttons (see p. 2-4). CANON Press [Start/Copy] to register the name. To delete the name and number registered under the one-touch speed dialing button, press [Clear] and [Start/Copy] after you perform steps 1 to 4 above.
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Register the party’s voice tag for voice dialing. See Registering voice dialing voice tags, p. 2-14. The fax asks you if you want to register the voice tag. YES=(A) NO=(#) Press [:] or [#] to select YES or NO. • If you selected NO in step 7, proceed to step 9. •...
Registering coded speed dialing numbers and names Use coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone number up to 50 digits can be registered under each two-digit speed dialing code (01-50) and you can register up to 50 locations.
Registering voice dialing voice tags Voice dialing allows you to dial a number by speaking the receiving party’s name to the fax. Before you can use the voice dialing feature, you must register voice tags. You can register a name or phrase (no longer than 3 seconds) you want to use to retrieve the party, such as the first name, family name, nickname, company name, official position, and so forth.
Modifying voice tags _________________________ Perform steps 1 to 4 on p. 2-14. If a voice tag is already registered under the speed dialing number, the fax asks you if you want to modify the voice tag. Press [:] to select YES. Use [3] or [4] to select REDO VOICETAG.
DOCUMENTS AND PAPER Preparing documents Types of documents you can scan ____________ Size The fax can scan standard letter, A4, or legal-size documents. Scanned area The actual area scanned by the fax is shown below. 0.08 ±0.14 in. (2.0 ±3.5 mm) The margin on either side of the sheet and the margin on the top and bottom are not picked up by the scanner.
Loading documents Adjust the document guide to the width of the document, and gently insert the top of the document face up into the document tray until you hear a beep. • For a multipage document, the pages are fed one by one from the top of the stack. •...
Paper requirements You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package to see if the paper has a preferred side for printing. Be sure to test paper before purchasing large quantities.
SENDING DOCUMENTS Preparing to send a document Before you send a document, see Chapter 3: DOCUMENTS AND PAPER. Adjusting the quality of your documents _____ Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.
Sending methods _____________________________ Direct sending (see below) Memory sending (see p. 4-3) Manual sending (see p. 4-4) Dialing methods ______________________________ There are several methods of dialing the receiving party’s number, depending on how your fax is set up. Regular dialing One-touch speed dialing (see p.
Memory sending ______________________________ The fax normally uses direct sending to send your document. However, you can send it with memory sending (see below). In this case, the fax quickly scans the document into memory. Then it sends the document from memory. This means you do not have to wait for the fax to finish sending before you can retrieve your original document.
Manual sending _______________________________ If you would like to first speak with the person you are sending the document to, use manual sending. You need to connect the handset or extension phone to the fax for manual sending. Load the document face up into the document tray. See Loading documents, p.
Canceling sending Press [Stop]. When you cancel sending, you may need to press and hold [Start/Copy] for a few seconds, then the fax will feed out the document. Automatic dialing Sending a document using one-touch speed dialing or coded speed dialing numbers ______ To use this feature you must first register numbers for one-touch speed dialing (see pp.
DIRECTORY DIAL Press a numeric button to enter the first letter of the name of the party you are searching for. A01 Canon CANADA Press [3] or [4] to display the other names and numbers registered for the button letter group.
You can set the scanning resolution and the contrast (see p. 4-1). Press [Voice Dial]. Then speak the voice tag into the microphone. The registered name will be displayed on the LCD. CANON With the party’s name you wish to dial displayed, press [Start/Copy] to start the document transmission.
Special dialing Sending a document using caller history _____ If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD when you receive a call (see p. 7-4). The fax keeps up to 20 latest caller IDs in memory. The caller history feature uses the Telcordia GR-30-CORE protocol.
Redialing when the line is busy There are two methods of redialing: manual redialing and automatic redialing. This section explains these two methods. Manual redialing ______________________________ Press [Redial/Pause] to dial the last number you dialed with the numeric buttons. (This starts redialing regardless of whether automatic redialing is enabled.) Canceling manual redialing To cancel manual redialing, press [Stop].
Setting the options for automatic redialing You can set the following options for automatic redialing: • Whether or not the fax redials automatically. • The number of times the fax attempts to redial. • The time interval between redialing attempts. Press [Function].
Delayed sending Your fax can send a document automatically at a preset time. This allows you to take advantage of lower late-night long-distance rates offered by some telephone companies. The fax can only register one preset sending operation at a time. Load the document face up into the document tray.
Sending other documents while the fax is set for delayed sending ___________________________ You can send, receive, and copy other documents even when the fax is set for sending at a preset time. To send or copy other documents after setting the fax for delayed sending, simply send or copy using any other sending procedure in this guide.
Sequential broadcasting Sending a document to more than one location __________________________________ Sequential broadcasting sends one document to more than one location. You can send to a total of 60 locations as follows: • One-touch speed dialing • Coded speed dialing •...
Documents stored in memory Printing a list of documents in memory ______ Your fax can print a list of documents stored in memory, along with the transaction number (TX/ RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it.
Press [:] to print the first page only, or press [#] to print all pages of the document. The fax prints the document. Deleting a document from memory __________ Press [Function]. Use [3] or [4] to select MEMORY REFERENCE. Press [Start/Copy]. DOC.
RECEIVING DOCUMENTS Different ways to receive a document Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below. Receive Mode Main Use FAX/TEL AUTO Fax/Tel (Fax/Tel mode) MANUAL MODE DRPD Fax/Tel FAX ONLY MODE...
If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: • Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (RING START TIME setting).
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Press [Start/Copy]. 8SEC Use the numeric buttons to enter the time the fax waits before ringing when it receives a call. You can select from 0 to 30 seconds (see p. 7-4). Press [Start/Copy] twice. 15SEC Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset.
Start your conversation. If the caller wants to send a document after talking to you, ask them to press the start button on their fax machine. When you hear a slow beep, press [Start/Copy] on the fax to begin receiving the document.
Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ____________ DRPD service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line.
• Before attempting to poll a fax machine, make sure that the other fax machine supports polling. • If the other party is using a Canon fax machine which has the Polling ID function, ask them to set the Polling ID of their fax machine to 255 (11111111 binary number).
Press [Function]. Press [Polling]. Press [Start/Copy]. Dial the fax number of the fax machine you wish to poll. Use one of the dialing methods described on page 4-2. TEL= 3456xxxx Press [Start/Copy]. Your fax begins receiving the document. Canceling receiving...
USING THE BUILT-IN ANSWERING MACHINE (TAM MODE) Recording the outgoing message Before you use TAM MODE, you must record an outgoing message. Use the microphone on the operation panel to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded.
Setting TAM MODE Setting TAM MODE allows you to receive telephone messages and fax transmissions while the fax is unattended. When you cancel TAM MODE, any new telephone messages will be played automatically. Press [TAM Mode] to set TAM MODE. •...
Setting the recording time for a telephone message ______________________________________ Press [Function]. Press [Start/Copy]. USER SETTINGS Use [3] or [4] to select TAM SETTINGS. Press [Start/Copy] twice. 30 SECONDS Use [3] or [4] to select the recording time. The recording time can be set to 0, 30, 60 or 120 seconds. Press [Start/Copy].
Setting TAM MONITOR _______________________ TAM MONITOR allows you to screen all incoming calls. To use this feature, LINE MONITOR VOL (see p. 7-2) must be set to a setting other than 0. If LINE MONITOR VOL is set to 0, you will not be able to hear any incoming messages as they are being recorded.
Setting TOLL SAVER __________________________ Setting TOLL SAVER allows you to check whether you have any new messages when you call from a remote location. Press [Function]. Press [Start/Copy]. USER SETTINGS Use [3] or [4] to select TAM SETTINGS. Press [Start/Copy]. MESSAGE LENGTH Use [3] or [4] to select TOLL SAVER.
Recording voice memos Use this feature when you are going out and want to leave a message for another member of the family. Use the microphone on the printer cover to record your voice memo. Only one voice memo, 30, 60, or 120 seconds*, can be recorded. If you record a new voice memo when there is already a voice memo recorded, the old voice memo will be deleted.
Deleting messages Use [3] or [4] to select the type of message you want to delete. FAXTEL MESSAGE Press [Delete]. The fax asks you to confirm that you want to delete the message. YES=(A) NO=(#) Press [:] to delete the message. If you do not want to delete the message, press [#].
Playing telephone messages Telephone messages will be played back in order from the oldest message recorded. If a voice memo has been recorded, it will be played back first. Press [Play]. The date and time when the telephone message was recorded, the number of telephone messages and the number of the message being played (ICM No.) are displayed whenever a message is played.
Remote control features Use these features when you call home to play back any messages you may have received. You can also use the remote control features to set TAM MODE. You must register a four-digit PIN as your password before you can use these features (see below).
Using remote control _________________________ Call home. The outgoing message will be played. Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicating that you should enter your password. When your password is accepted, you will hear a confirmation tone (a short series of beeps).
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List of remote control commands Command Sub-command* * Sub-commands are only valid while the command they are linked to is active. ** When no forwarding number has been set, ICM forwarding mode cannot be set. When TAM MODE has not been set, entering this command activates TAM MODE and ICM forwarding mode simultaneously. Description Play ICM Repeat...
Forwarding telephone messages This feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM MODE, to a registered forwarding number. You can use remote control to access the forwarding number and listen to your telephone messages.
Setting the number of redial times ___________ Follow steps 1 to 5 on p. 6-12. FWD TEL NUMBER Use [3] or [4] to select AUTO REDIAL. Press [Start/Copy]. Use [3] or [4] to select ON. Press [Start/Copy] twice. 2TIMES Use the numeric buttons to enter the number of redial times. Press [Start/Copy] twice.
Setting PIN ENTRY ___________________________ Follow steps 1 to 5 on p. 6-12. FWD TEL NUMBER Use [3] or [4] to select PIN ENTRY. Press [Start/Copy]. Use [3] or [4] to select ON. Press [Start/Copy]. FWD TEL NUMBER Press [Stop]. Setting ends and the fax returns to standby mode. If PIN ENTRY is set to OFF, it is not necessary to enter your password when you use the FORWARDING MSG feature (see p.
When a forwarded call is received When FWD SETTINGS is set to ON, telephone messages recorded when the fax is set to TAM MODE will be automatically forwarded to a registered forwarding number. A call is received at the forwarding number. When you answer the phone you will hear your forwarding message.
SETTINGS AND ACTIVITY REPORTS Selecting a menu The USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER SETTINGS, SYSTEM SETTINGS, and TAM SETTINGS menus allow you to customize the way your fax works. Each menu contains settings that control different functions of your fax. Press [Function].
USER SETTINGS Name DATE & TIME UNIT TELEPHONE # UNIT NAME TX TERMINAL ID TTI POSITION TELEPHONE # MARK SCAN CONTRAST OFFHOOK ALARM VOLUME CONTROL LINE MONITOR VOL CALLING VOLUME ALARM VOLUME KEYPAD VOLUME RX CALL LEVEL TEL LINE TYPE AUTO VOICE DIAL Description Set the date and time (24-hour clock) using the numeric...
REPORT SETTINGS Name Description Enable/disable automatic printing of the transmission TX REPORT report. OUTPUT NO: Turn off the transmission report feature. OUTPUT YES: Set the fax to print a transmission report every time you send a document. PRINT ERROR ONLY: Print only when an error occurs during sending.
RX SETTINGS Name ECM RX FAX/TEL AUTO SW RING START TIME F/T RING TIME DEFAULT ACTION INCOMING RING RING COUNT MAN/AUTO SWITCH RING TIME REMOTE RX REMOTE RX ID MEMORY RX DRPD:SELECT FAX CALLER ID PRINTER SETTINGS Name RX REDUCTION FIXED REDUCTION REDUCE DIMENSION PAPER SIZE...
SYSTEM SETTINGS Name Description Enable/disable auto test printing whenever the BJ cartridge AUTO TEST PRINT is replaced. DATE SETUP Set the date format. DISPLAY LANGUAGE Set the language of the LCD messages. Set the speed at which the fax starts transmitting. Set this TX START SPEED to a lower speed if you have difficulties connecting over long distance or noisy lines.
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TAM SETTINGS Name MESSAGE LENGTH PASSWORD TOLL SAVER RING COUNT FWD SETTINGS FWD TEL NUMBER AUTO REDIAL PIN ENTRY TAM MONITOR Description Set the maximum recording time for each recorded message. Set a four-digit PIN so that you can access the fax from remote locations.
Activity reports Your fax keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful. How to print a report _________________________ Depending on the type of report, you can have the fax print the report automatically, or you can print it directly.
Activity report ________________________________ Summarizes the information for the sending and receiving activities of your fax after 20 transactions. For automatic printing, see ACTIVITY REPORT, p. 7-3. Transactions in an activity report are listed chronologically. One-touch speed dialing list __________________ Lists the numbers and names registered under one-touch speed dialing buttons. Coded speed dialing list ______________________ Lists the numbers and names registered under coded speed dialing codes.
MAKING COPIES Copying documents One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions (see p.
SOLUTIONS TO COMMON PROBLEMS Clearing jams Jams in the document tray ___________________ When a document jams or misfeeds in the document tray, open the printer cover and see FIG. 1 inside the cover. If the fax does not feed out the document after you press [Start/Copy] for a few seconds, follow the procedures below to remove the document.
Jams in the multi-purpose tray _______________ If paper jams in the multi-purpose tray, CLEAR PAPER JAM is displayed on the LCD. If necessary, remove the document tray when clearing paper jams. You do not need to unplug the fax when clearing paper jams. Remove the paper stack from the multi-purpose tray.
Periodic cleaning Your fax requires little periodic maintenance. This section describes the necessary cleaning procedures for the fax. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord (see p.
When you are finished, close the printer cover. Be sure to close the printer cover until it locks into place. Reconnect the power cord. Cleaning the scanner components • If the scanner components are dirty, the documents you send or copy will also be dirty. •...
Testing and cleaning the BJ cartridge print head __________________________________________ The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your fax is equipped with a print head cleaning function that does this.
Cleaning the BJ cartridge print head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (see p. 9-5). If the pattern is broken or missing, clean the BJ cartridge print head. •...
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• Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables. You may want to place it in a plastic bag to keep any residual ink from spilling. • Spilled ink can stain any surface; protect yourself and your work area. Remove the new BJ cartridge from its package, then remove the orange protective cap q and tape w.
Troubleshooting Paper feeding problems ______________________ Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P) (see p. 1-7). Paper may not be loaded correctly. •...
• Dial the number again, or check that you have the correct number. The receiving party’s fax machine may be out of paper. • Call the receiving party and ask them to make sure paper is loaded in their fax machine. There may be other documents being sent from memory.
Cannot send using Error Correction Mode (ECM). The receiving party’s fax machine may not support ECM. • If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled.
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• Some fax machines cannot send the CNG signal that tells your fax the incoming call is from a fax machine. In such cases, you will have to receive the document manually (see p. 5-4). Cannot receive a document manually.
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Cannot receive using Error Correction Mode (ECM). The sending fax machine may not support ECM. • If the sending fax machine does not support ECM, then the document is received in normal mode without error checking. ECM may be disabled.
Print quality problems ________________________ The print quality is not what you expect; print is not clear, is splashed, has missing dots or white streaks. The paper you are using may not be supported by the fax. • Make sure you are using the recommended paper (see p. 3-3). You may be printing on the wrong side of the paper.
Copying problems ____________________________ The fax does not make a copy. The BJ cartridge may need to be replaced. • Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-6). The document may not have been loaded correctly into the document tray. •...
BUSY/NO SIGNAL The telephone number you dialed is busy. The fax number dialed was incorrect. The other party’s fax machine is not working. The other party is not using a G3 machine. The touch tone/rotary pulse setting on your fax is incorrect.
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Wait several minutes, then plug it back in. Also, try replacing the BJ cartridge with a new one (see p. 9-6). Contact the Canon Customer Care Center (see p. ii) to have the waste ink tank replaced immediately. Allow the fax to cool down.
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Message Cause CLEAR PAPER JAM There is a paper jam. DATA ERROR An error has occurred and all one-touch speed dialing, coded speed dialing, and user data have been lost. DOC. TOO LONG The document is longer than 29.5 in. (750 mm). ECM RX The fax is receiving a document using Error...
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Message NO DATA NO OGM REC’D IN MEMORY TAM MEMORY FULL TX/RX CANCELLED TX/RX NO. nnnn 9-18 Cause The one-touch speed dialing button or coded speed dialing code you entered has not been registered. The outgoing message has not been recorded. The fax received the document in memory because paper or ink ran out,...
In case of a power failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure using a built-in battery*. However, documents stored in the fax memory will be deleted. If a power failure occurs or the power is turned off, the fax will automatically print a memory clear report as soon as the power is turned on or the power is restored.
Paper thickness: 0.003 in. to 0.005 in. (0.08 mm to 0.13 Up to 50 letter-size pages* (standard resolution) One-touch speed dialing (Registration for 9 numbers) Coded speed dialing (Registration for 50 numbers) Canon BX-3 Black BJ cartridge 120 V/60 Hz Standby: Approx. 4.4 W Operation: Approx.
t (extension phone) jack 1-5 h (handset) jack 1-4 L (telephone line) jack 1-4 AC power cord, connecting ACTIVITY REPORT description 7-8 printing 7-7 setting 7-3 ALARM VOLUME setting ALT OUTGOING MSG (Alternative outgoing message) description 6-1 Attaching components 1-3 AUTO PRINT setting 7-3 AUTO REDIAL for FWD SETTINGS 7-6...
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Delete button 2-3, 6-7 Deleting document from memory 4-15 message 6-7 Dialing automatic 4-5 directory 4-6 long-distance 4-8 methods 4-2 regular 4-2 special 4-8 using caller history 4-8 Directory dialing, sending a document using 4-6 DOC. MEMORY LIST description 7-8 printing 7-7 DOC.
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Jams clearing 9-1 in document tray 9-1 in multi-purpose tray 9-2 KEYPAD VOLUME setting LCD 2-2 messages 9-15 to 9-18 (See also individual message names) Letter mode 2-4 Letters, entering 2-4 LINE MONITOR VOL setting Line, telephone 1-4, 2-6 List (See individual list names) Loading documents 3-2 paper 1-7, 1-8...
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loading in multi-purpose tray quantity S-1 requirements 3-3 size 3-3 weight S-1 Paper feeding problems 9-8 Paper limit mark 1-7 PAPER SIZE setting 7-4 PASSWORD setting in TAM SETTINGS menu Pause, entering 4-8 PIN ENTRY setting 6-14, 7-6 Play button 2-3, 6-8 Playing telephone messages Polling button 2-2, 5-6 Power cord 1-1, 1-6...
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Safety instructions handling and maintenance vi location vii power supply vii SCAN CONTRAST setting Scanning contrast, setting 4-1 document requirements 3-1 resolution, setting 4-1 Scroll buttons 2-3, 7-1 Send options 4-3 Sender information, registering 2-7 Sending canceling 4-5 delayed 4-11 documents 4-2 manual 4-4 memory 4-3...
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Volume ALARM VOLUME setting CALLING VOLUME setting KEYPAD VOLUME setting LINE MONITOR VOL setting VOLUME CONTROL setting VOLUME CONTROL setting Warranty 1-1 Weight document S-1 paper S-1 Index...
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Product as set forth in the user’s manual or other documentation for the Product. (b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally frequent service calls or service problems.
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USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.