Troubleshooting Guide - KitchenAid 5KCG8433 Use & Care Manual

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CARE AND CLEANING
IMPORTANT: To avoid damage, never wash or immerse the main body of Burr Grinder,
burrs, or power cord in water, or place in the dishwasher.
1
The Top hopper, Top hopper lid, Bottom
hopper, Bottom hopper lid, Grounds catcher
tray, and Portafilter holder can be cleaned
with warm, soapy water, then rinse with clean
water and dry with clean soft cloth.

TROUBLESHOOTING GUIDE

Problem
The Burr Grinder display
is not illuminated.
The Burr Grinder does
not turn start.
If the Burr Grinder shows 3
dashes (---) on display.
If the Burr Grinder does not turn
On and display shows "Er2".
If the Burr Grinder does not turn
On and display shows "Er3".
If Coffee is not coming out from
the grind outlet.
If the Burr Grinder is operating
normally, but stops abruptly.
The automatic dosing quantity is
not to your liking.
If the problem cannot be
corrected.
W11331491C_01_EN.indd 11
W11331491C_01_EN.indd 11
2
Wipe clean the main body of Burr Grinder
with a soft, damp cloth. Dry thoroughly.
Your Burr Grinder might be in stand by mode. Press any
button or turn any knob to wake up the Burr Grinder.
Check if the Burr Grinder is securely plugged into an
earthed outlet.
If you have a circuit breaker box, make sure the circuit is
closed.
It indicates that the Top hopper is not locked in place.
See product assembly instructions for proper installation.
Your Burr Grinder is in a motor overload protection mode.
Unplug the Burr Grinder, clean the burrs, reassemble the
machine and securely plug into an earthed outlet.
Your Burr Grinder is in protection mode. Unplug the Burr
Grinder and allow it to cool for 10 minutes before turning
it back on.
Ensure fresh coffee beans are in the Top hopper.
Stop the Burr Grinder. A coffee bean, may have jammed
the burrs. Refer to "Care and Cleaning" section for details
on cleaning the burrs.
Doses of coffee are programmable refer to the
programming section for reference.
See the "Terms of KitchenAid Guarantee ("Guarantee")"
sections. Do not return the Burr Grinder to the retailer –
retailers do not provide service.
NOTE: Any other servicing should be performed by an
authorised service representative.
Solution
1/8/2021 12:31:07 PM
1/8/2021 12:31:07 PM
11

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