Problem
The appliance
does not shave as
well as it used to.
Water is leaking
from the bottom of
the appliance.
I replaced the
shaving heads, but
the display still
shows the
replacement
reminder.
Assistance
Full Two-Year Warranty
Possible cause
The travel lock is
activated.
The shaving unit is
soiled or damaged to
such an extent that
the motor cannot run.
The shaving heads
are damaged or
worn.
Hairs or dirt obstruct
the shaving heads.
During cleaning,
water may collect
between the inner
body and the outer
shell of the
appliance.
You have not reset
the appliance.
For assistance, visit our website:
www.philips.com/support or call toll free
1-866-800-9311.
Philips North America LLC (USA) and Philips
Electronics Ltd (Canada) warrant this new product
against defects in materials or workmanship for a
period of two years from the date of purchase, and
English
Solution
Press the on/off button for
3 seconds to deactivate the
travel lock.
Clean the shaving heads
thoroughly or replace them.
Replace the shaving heads.
Clean the shaving heads in
the regular way or clean
them thoroughly.
This is normal and not
dangerous because all
electronics are enclosed in a
sealed power unit inside the
appliance.
Reset the appliance by
pressing the on/off button
for approx. 7 seconds.
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