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NO CID DSP
Caller ID Digital Signal Processors (CIDDSP's) are
resources in the DCS to receive and translate the CID
data. If there are no CIDDSPs available at the time a call
comes in, this is the message you will see on your dis-
play. In the unlikely event that [NO CID DSP] consis-
tently appears consult with your service company.
NOTE: The Caller ID features require optional software and/or hardware.
Please see your service and installation company for details.
SELECTING YOUR CALLER ID
DISPLAY
You can decide if you want to see the CID name or CID number in the dis-
play. Regardless of which one is selected, you can press the NND key to
view the other pieces of CID information. To select the type of Caller ID infor-
mation you wish to view first:
•
With the handset on-hook, press TRANSFER and then dial 119.
•
Dial 0 if you do not wish to view CID information, 1 to view the NUMBER
first or 2 to view the NAME first.
•
Press TRANSFER to exit and store your selection.
VIEWING THE NEXT CID CALL
In the event that you have a call waiting or a camped-on call at your keyset,
you can press the NEXT key to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your
keyset, press the NEXT key. If your keyset does not have a NEXT key, press
the CID key and then the NEXT soft key.
SAVING THE CID NUMBER
At any time during an incoming call that provides CID information, you may
press the SAVE key to save the CID number. If your keyset does not have a
SAVE key, press the CID key, the SCROLL key and then the SAVE soft key.
The system must be using LCR to dial the saved number.
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REDIALING A SAVED CID NUMBER
To redial a number that has been saved, press the SAVE key or dial 17.
NOTES:
1. Your telephone system must have LCR correctly programmed to redial
the saved number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
STORING A CID NUMBER
At any time during an incoming call that provides CID information, you may
save the CID number as a speed dial number in your personal speed dial
list. To store a Caller ID number in a personal speed dial bin:
•
Press the STORE key. The system displays the speed dial bin in which
the number was stored OR
•
Press the CID key and then press the SCROLL key.
•
Press the STORE soft key.
•
The system displays the speed dial bin in which the number was stored.
NOTE: Your telephone system must have LCR correctly programmed to re-
dial the saved number. If LCR is not being used on your system, you will not
be allowed to STORE CID numbers.
INQUIRE CID PARK/HOLD INFO
If you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
•
Press the INQUIRE key OR
Press the CID key and then the INQUIRE soft key.
•
Dial the trunk number.
•
You may now answer the call by pressing the ANS key OR
You may use NND to view more information about this call OR
You can return to the idle condition by pressing IGNORE.
If you are on a call:
•
Press the INQUIRE key. Your existing call will go on hold OR
Press the CID key and then the INQUIRE soft key to place the first call
on hold.
•
Dial the trunk number.
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