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Panasonic VL-V901 Series Installation And Operating Instructions Manual

Video intercom system for apartment complexes
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VL-V900 / VL-V901 and VL-V700 Series
Model No.
VL-V900
VL-V901
Thank you for purchasing a Panasonic product.
Please follow all instructions in this document and save it for future reference.
This system is not designed to provide complete protection from property loss. To the maximum extent
permitted by applicable law, Panasonic will not be held responsible for any damage incurred as a result of
property loss.
Installation and Operating Instructions
Video Intercom System for Apartment Complexes
VL-V700
VL-V701
VL-V702
VL-V703

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Summary of Contents for Panasonic VL-V901 Series

  • Page 1 Please follow all instructions in this document and save it for future reference. This system is not designed to provide complete protection from property loss. To the maximum extent permitted by applicable law, Panasonic will not be held responsible for any damage incurred as a result of property loss.

  • Page 2: Table Of Contents

    Table of Contents 1. Introduction Terms and illustrations in this document ............86 Identifying enhanced features .....88 System overview ...........3 2. Important Information Important safety information ......8 Privacy and rights of portrait ......8 Data security ..........9 Other information ..........9 For Europe ..........10 General information ........10 3.

  • Page 3: Introduction

    2240 room units (main monitors). *1 Consult your certified Panasonic dealer for more information about expanding the system. Easy to configure and maintain R System settings can be configured in advance using a computer, and uploaded on-site via USB connection.
  • Page 4 1. Introduction 1.1.2 System configuration Basic system example (up to 20 room units) Lobby Station (1) Room units (up to 20) Control Box (1) Distribution Box (1) Fully expanded system example Lobby Station (up to 3) Room units (up to 560) Distribution Box (up to 28) (20 room units x 28 distribution boxes) (4 branches x 7 distribution boxes)
  • Page 5 1. Introduction Fully expanded system with extension box example Lobby Station Distribution Box (up to 28) Room units (up to 560) (4 branches x 7 distribution boxes) (20 room units x 28 distribution boxes) (up to 18) Repeater (up to 4) Security camera, access controller, electric lock (1 each for each lobby...
  • Page 6 Connect a USB cable to each control box and upload the system data using the setup tool. *1 Fully expanded systems support up to 54 lobby stations. (Consult your certified Panasonic dealer for more information about expanding the system.) *2 The number of distribution boxes can be increased from 7 to 10. However, the...
  • Page 7 1. Introduction <For the entire system> Distribution Box (up to 160) <For the entire system> (4 control boxes x 4 branches x 10 distribution boxes) Repeater (up to 16) Room units (up to 2240) (4 control boxes x 4 branches) (4 control boxes x 560 room units) For Control Box 1 For Control Box 2...

  • Page 8: Document

    2. Important Information 2.1 Important safety information CAUTION To prevent severe injury and loss of life/property, read 2. . Important Information this section carefully before using the product to ensure R Make sure you turn off the power at the breaker proper and safe operation of your product.

  • Page 9: Data Security

    R When power fails, this product cannot be used. 1. Information stored on the SD memory card R Panasonic may not be liable for damages due to – System event information external factors such as power failures. – Doorphone camera images R The recorded images may be lost when: 2.

  • Page 10: For Europe

    1275/2008 amended by (EU) Regulation Symbol Explanation No. 801/2013. From 1 January 2015. Alternating current (A.C.) Please visit here: http://www.ptc.panasonic.eu/erp Click [Downloads] ® [Energy related products information (Public)] Direct current (D.C.) Protective earth Power consumption in networked standby and guidance are mentioned in the web site above.

  • Page 11: Preparation

    3. Preparation 3.1 Included items 3.1.1 Lobby Station 3.1.2 Control Box 3. . Preparation Additional items required for installation are noted on Item Quantity page 13. Screw (for mounting the box) Item Quantity 3.8 mm ´ 20 mm Flush mount box Cable binder (for securing the connected wires) Power supply unit...
  • Page 12 3. Preparation 3.1.3 Distribution Box 3.1.4 Lift Controller Item Quantity Item Quantity Screw (for mounting the box) Screw (for mounting the box) 3.8 mm ´ 20 mm 3.8 mm ´ 20 mm Cable binder (for securing the Cable binder (for securing the connected wires) connected wires) Power supply unit...
  • Page 13 3. Preparation 3.1.5 Extension Box Item Quantity Screw (for mounting the box) 3.8 mm ´ 20 mm Cable binder (for securing the connected wires) Power supply unit VL-PS240 Screw (for mounting the power supply unit) 4 mm ´ 40 mm Cable binder (for securing the AC and DC cables) 3.1.6 Additional items...

  • Page 14: Device Diagrams

    3. Preparation 3.2 Device diagrams 3.2.1 Lobby Station Front view Heat sensor Turns on the display when a visitor is detected. Lens cover Light Illuminates subjects in dark environments. Display Keypad Speaker Camera lens Microphone Search buttons ( Used to select items shown on the display. Cancel button ( Call button ( Rear view...
  • Page 15 3. Preparation 3.2.2 Control Box Power indicator (POWER) See 5.12.1 Control box indicators (Page 79). Access indicator (ACCESS) See 5.12.1 Control box indicators (Page 79). Connection terminals for lobby stations or extension boxes Connection terminals for lift controllers USB port (underneath dust cover) USB 2.0, standard-B connector.
  • Page 16 3. Preparation 3.2.4 Lift Controller Power indicator (POWER) See 5.12.3 Lift controller indicators (Page 79). Access indicator (ACCESS) See 5.12.3 Lift controller indicators (Page 79). Connection terminals for lifts Connection terminals (output) for lift controller Used to send signals to a lift controller. Connection terminals (input) for control box or lift controller Used to receive signals from the control box or a lift controller.

  • Page 17: Specifications

    3. Preparation 3.3 Specifications Lobby Station (VL-V900/VL-V901) Power source Power supply unit (VL-PS240: 220 – 240 V AC, 0.2 A, 50 / 60 Hz) 24 V DC, 0.6 A Power consumption Standby: Approx. 1.9 W Operating: Approx. 4.5 W Approx. 373 ´ 179 ´ 2.5 (excluding sections embedded into the wall) Dimensions (mm) (height ´...
  • Page 18 3. Preparation Control Box (VL-V700) Power source Power supply unit (VL-PS240: 220 – 240 V AC, 0.2 A, 50 / 60 Hz) 24 V DC, 0.6 A Power consumption Standby: Approx. 3.5 W Operating: Approx. 3.7 W Approx. 210 ´ 108.5 ´ 52.5 (excluding protruding sections) Dimensions (mm) (height ´...
  • Page 19 1 control box) – Fully expanded system for enhanced features version 2 or later (page 6, 92): up to 54 *1 Consult your certified Panasonic dealer for more information about expanding the system. R Main monitor (VL-MW251, VL-MVN511, VL-MV26, VL-MWD272,...
  • Page 20 3. Preparation Lift Controller (VL-V702) Power source Power supply unit (VL-PS240: 220 – 240 V AC, 0.2 A, 50 / 60 Hz) 24 V DC, 0.6 A Power consumption Standby: Approx. 0.4 W Operating: Approx. 4.4 W Approx. 210 ´ 108.5 ´ 52.5 (excluding protruding sections) Dimensions (mm) (height ´...
  • Page 21 3. Preparation Extension Box (VL-V703) Power source Power supply unit (VL-PS240: 220 – 240 V AC, 0.2 A, 50 / 60 Hz) 24 V DC, 0.6 A Power consumption Standby: Approx. 1.5 W Operating: Approx. 1.5 W Approx. 210 ´ 108.5 ´ 52.5 (excluding protruding sections) Dimensions (mm) (height ´...

  • Page 22: Installation

    4. Installation 4.1 Installation cautions 4. . Installation CAUTION R Make sure you turn off the power at the breaker before performing any wiring work. R Always connect AC or DC cables to the appropriate connection terminals. Incorrectly connecting the AC or DC cables may damage the power supply unit.
  • Page 23 4. Installation 3. Connect the AC cable to the AC IN terminal on the top of the power unit, and the DC cable to the DC OUT terminal on the bottom of the power supply unit, and then securely fasten the screws (C). Front view Top view Bottom view...

  • Page 24: Installing The Lobby Station

    4. Installation Attaching directly to a wall Attach the power supply unit to the wall securely using the 2 supplied screws (A). 4.3 Installing the Lobby Station Before installation R Do not install the lobby station in the following locations. There may be a risk of malfunction or communication disturbances.
  • Page 25 4. Installation Installation position of the lobby station and camera range Views when the camera is facing forwards at 0°. Example: Installation height is 1500 mm. R The measurements and angles shown here are for reference purposes and may vary depending on the environment.
  • Page 26 4. Installation 2. Open the knockout holes of the flush mount box, and then pass all necessary cables and wires (DC cable, wires for control box, access controller, electric lock, etc.) through the knockout holes. 3. Mount the box in the wall. 4.

  • Page 27: Installing The Control Box/Distribution Box/Lift Controller/Extension Box

    4. Installation 6. Secure the lobby station to the flush mount box using the 4 supplied screws. Use the supplied hex wrench to fasten the screws. Water drain holes Note: R Do not cover the water drain holes. Registering the lobby station Perform this procedure once for each lobby station after it is connected to the control box.
  • Page 28 4. Installation Mounting on a DIN rail Mount the unit on the DIN rail (A) using the hooks (B). Attaching directly to a wall Attach the unit to the wall securely using the 2 supplied screws (A).

  • Page 29: Wiring Connections

    4. Installation 4.5 Wiring Connections 4.5.1 Wiring schematics Note: R See 4.5.4 Distribution box switch settings (page 37, 38, and 40) for information about distribution box switch settings (3 types of switches: DIP switches, terminate switch, and repeat switch). R See page 42 for information about lift controller DIP switch settings. R Insert the wires fully into the connection terminals.
  • Page 30 4. Installation Expanded system example Room unit (up to 560) Lobby Station (up to 3) Control Box (1) Distribution Box (up to 28) Repeater (up to 4) Main Monitor Door Station Branch 1 V900/ V901/ V700/V703 K-IN K-OUT DC IN V703 L1 L2 C1C2 S1 S2 COAX...
  • Page 31 4. Installation Expanded system with extension box example Extension Box (up to 3) Control Box (1) Lobby Station (up to 18) (6 lobby stations x 3 extension boxes) Branch 1 V700/V703 K-IN K-OUT DC IN COAX RJ11 TV Monitor Power DC IN DC IN supply...
  • Page 32 Controller *1 Fully expanded systems support up to 54 lobby stations. (Consult your RJ11 certified Panasonic dealer for more information about expanding the system.) TV Monitor DC IN *2 When using gate calls, the polarity must be matched. See “Checking the polarity of wiring connections”...
  • Page 33 4. Installation <For the entire system> <For the entire system> Room units (up to 2240) 1-1-10 Distribution Box (up to 160) (4 control boxes x 560 room units) (4 control boxes x 4 branches x 10 distribution boxes) To Room Units For Control Box 1 Repeater (up to 16)
  • Page 34 4. Installation Lift controller wiring example (relay signalling) Lift Controller (up to 15; up to 5 lift controllers per lift x 3 lifts) Control Box (1) 80 F V900/ V901/ V703 Lift 1 Lift 1 19 F 99 F DIP SW : 1=ON DIP SW : 5=ON DC IN DC IN...
  • Page 35 4. Installation Lift controller wiring example (binary signalling) Control Box (1) Lift Controller (up to 3) V900/ V901/ V703 Lift 1 99 F DIP SW : 1=ON DC IN DC IN POWER SUPPLY UNIT POWER SUPPLY UNIT 99 F Lift 2 DIP SW : 1=ON DC IN POWER SUPPLY UNIT...
  • Page 36 4. Installation 4.5.2 Wire type and maximum wire length Wiring run Wire diameter Max. length 0.65 mm (22 AWG) approx. 100 m « Control box Lobby station 1.2 mm (17 AWG) approx. 200 m Distribution mode 0.65 mm (22 AWG) approx.
  • Page 37 4. Installation 4.5.3 Connecting wiring for the Control Box/Distribution Box/Lift Controller/Extension Box Refer to the following when connecting the wires and cables to each device. R Strip the wires and cables as shown below. R See 4.5.1 Wiring schematics (Page 29) for wiring schematic diagrams. A Wire release button B Connection terminal C Wires to/from other devices...
  • Page 38 4. Installation R If problems occur after installation, refer to 7.1 Basic troubleshooting (Page 84) or the following web site. https://panasonic.net/cns/pcc/support/intercom/v900 Distribution mode example Up to 20 Control box For systems that support enhanced features version 2 or later (page 92)
  • Page 39 4. Installation For systems that support enhanced features version 2 or later (page 92) Up to 10 distribution boxes can be connected to each branch from the control box. Distribution box DIP switch Repeat switch Terminate switch (off) (off) 1 2 3 4 5 6 7 8 (off) (off) 1 2 3 4 5 6 7 8...
  • Page 40 4. Installation Repeater mode example Up to 20 Control box Repeater mode For systems that support enhanced features version 2 or later (page 92) Up to 20 Control Repeater mode *1 Room units: up to 560 for each control box The number of distribution boxes can be increased from 7 to 10.
  • Page 41 4. Installation For systems that support enhanced features version 2 or later (page 92) Up to 10 distribution boxes can be connected to each branch from the control box. Distribution box DIP switch Repeat switch Terminate switch (off) (off) 1 2 3 4 5 6 7 8 (off) (off) 1 2 3 4 5 6 7 8...
  • Page 42 4. Installation 4.5.5 Lift controller DIP switch settings The lift controller supports the following methods for sending signals to the lift. Select the signalling method according to the specifications of the lift by setting the lift controller’s DIP switches. Relay signalling Each port of the lift controller controls one floor of the lift.
  • Page 43 4. Installation Binary signalling example Control box Lift controller Floors DIP switch 0–99 (0 is the ground floor) 3 4 5 6 7 8 *1 The number 2–7 switches must always be set to the "off" position. The number 8 DIP switch determines whether connections are normally open (switch is in the "off" position) or normally closed (switch is in the "on"...

  • Page 44: Connecting Other Devices

    4.6.2 Connecting to a PBX The control box can be connected to a Panasonic PBX. Use the RJ11 jack located on the side of the control box (page 15) to connect it to an extension port of the PBX. Consult your certified Panasonic dealer for more information.

  • Page 45: Basic Settings

    4. Installation 4.7 Basic settings The following is a list of basic settings we recommend that you configure before using the system. Most items can be configured using PC programming, but other programming methods may be available. See the programming chapter (page 46) for details.

  • Page 46: Programming

    PC, and then make small changes to the system later using a station device. 5.2 PC programming PC programming allows you to use a computer and the Panasonic Large Apartment System Setup Tool to create and edit system data while offline, and then upload the data to the system while on-site.
  • Page 47 5. Programming Note: R When disconnecting the USB cable from the control box, make sure the dust cover completely covers the USB port to prevent any debris from falling into it. 5.2.3 Version 1 setup tool overview The setup tool is organized into the following sections. Select folder Allows you to select the folder where you want to save your configuration files.
  • Page 48 5. Programming Connection Check Allows you to confirm the control box’s connection to the main monitors and lift controllers. 5.2.4 Using the version 1 setup tool to edit data Start the setup tool. In the [Prepare the data] section, click [Check Files]. R The paths of each configuration file are displayed in the [Load and edit the data] section.
  • Page 49 5. Programming 5.2.5 Version 2 or 3 setup tool overview For systems that support enhanced features version 2 or later (page 92) By using the version 2 or 3 setup tool and connecting control boxes to extensions boxes, the system can be expanded. The setup tool is organized into the following sections.
  • Page 50 5. Programming 5.2.6 Using the version 2 or 3 setup tool to edit data For systems that support enhanced features version 2 or later (page 92) The following settings can be configured. – Settings for increasing the number of control boxes connected to extension boxes R Building settings R Settings for increasing the number of room units –...
  • Page 51 5. Programming 5.2.8 Editing configuration files directly You can edit large amounts of data by editing configuration files directly. Start the setup tool. Refer to the [Select folder] section and note the location of the existing configuration files. R If you want to create new configuration files in a different folder, create the folder on your computer, select the folder in the [Select folder] section, and then click [Create Files] in the [Prepare the data] section.
  • Page 52 5. Programming 5.2.12 Confirming the lobby station’s connection For systems that support enhanced features version 2 or later (page 92) Connections with the lobby station can be checked. Start the setup tool. In the [Connection Check] section, click [Check Lobby Station].
  • Page 53 5. Programming 5.2.13 List of PC programming parameters The following parameters are available when using PC programming. Control Box — Room settings Parameter Description and available settings Default Room No. Determines the room number of the main monitor — connected to the corresponding control box port, distribution box number, and distribution box port.
  • Page 54 5. Programming Parameter Description and available settings Default Terminal 1–4 Name Code Determines the name for terminal 1–4. [1]: TERMINAL # (TERMINAL #) [2]: RECEPTION [3]: GATE [4]: CONTROL ROOM [5]: RESTAURANT [6]: HALL [7]: POOL [8]: SECURITY OFFICE [9]: ENTRANCE [10]: GYM [11]: GUEST ROOM [12]: KID’S ROOM...
  • Page 55 5. Programming Parameter Description and available settings Default Door Key Open Code Determines the door open code. If disabled, the door #### cannot be opened using a code. (DISABLE) (4 digits, or #### to disable) Door Key External In Tells the system whether an access controller (door opener, key switch, card reader, etc.) is connected to (NO) the lobby station and used to unlock the door.
  • Page 56 5. Programming Parameter Description and available settings Default Zoom Position Determines the camera zoom position. [1]: UPPER LEFT (CENTRE) [2]: UPPER SIDE [3]: UPPER RIGHT [4]: LEFT [5]: CENTRE [6]: RIGHT [7]: LOWER LEFT [8]: LOWER SIDE [9]: LOWER RIGHT Power Frequency Tells the system what frequency of power is supplied to the lobby station.
  • Page 57 5. Programming Parameter Description and available settings Default Terminal 1–4 Reception Code Determines whether terminal 1–4 is a reception terminal or a normal terminal (i.e., cannot be used as (NORMAL) a reception terminal). [0]: NORMAL [1]: RECEPTION R Gate call settings (page 74): The lobby number of the reception room and the reception terminal used in the reception must be linked together in advance.

  • Page 58: Lobby Station Programming

    5. Programming Parameter Description and available settings Default Building No. Determines the building number for the corresponding room number. Open Code Determines the open code for each room number. If #### disabled, the door cannot be opened using a code. (DISABLE) (4 digits, or #### to disable) *5 For systems that support enhanced features version 3 or later (page 92)
  • Page 59 5. Programming 1. Press M#N ® enter the access code ® M For systems that support enhanced features version 2 or later (page 92) a. Enter the building number ® M b. Press M#N enter the access code ® M R The default access code is "123456".
  • Page 60 5. Programming Parameter Description and available settings Default DOOR KEY OUT SIGNAL Determines whether the signal sent to the electric lock is a closed signal (i.e., the signal is normally open) or (CLOSE) an open signal (i.e., the signal is normally closed). [00]: CLOSE [01]: OPEN DOOR KEY OPEN CODE...
  • Page 61 5. Programming Parameter Description and available settings Default SET WIDE/ZOOM WIDE/ZOOM SETTINGS Determines whether camera images are displayed in wide mode or in zoom mode when monitoring begins. (WIDE) [00]: WIDE [01]: ZOOM ZOOM POSITION Determines the camera zoom position. [01]: UPPER LEFT (CENTRE) [02]: UPPER SIDE...

  • Page 62: Telephone Programming

    5. Programming Parameter Description and available settings Default SIGNAL TIME TO LIFT After a visitor is admitted, this setting determines the amount of time that the visitor can use the lift to visit the (300 SEC) corresponding floor. If the lift has a similar setting, set this parameter to any value other than "0";...
  • Page 63 5. Programming – The extension numbers of the PBX that will be used as terminals 1–4 and the emergency terminal – The names assigned to terminals 1–4 – Whether terminals 1–4 are used as a reception terminal or not – Whether the emergency terminal can talk to the main monitor caller during an emergency call Dial the extension number assigned to the control box.

  • Page 64: Main Monitor Programming

    5. Programming Enter a feature number to specify the terminal’s operation mode. Feature number Description 00# (default) For the emergency terminal Selects EMERGENCY TALK mode. During an emergency call, the main monitor can talk to the emergency terminal (up to 10 minutes).
  • Page 65 5. Programming – Set the floor number – Set lift permissions for visitors Note: R You can also use PC programming to configure these settings for each main monitor. R Operations vary depending on the model number of the main monitor. When programming the VL-MVN511 1.
  • Page 66 5. Programming 6. Enter the floor number. a. Press to select the desired number. b. Press when finished. 7. Set the visitor lift permissions for “LIFT 1”. a. Press to allow or prohibit lift usage for visitors to each lobby. b.
  • Page 67 5. Programming 2. Press and hold the MRESETN button for about 3 seconds, then release the MRESETN button only. R The main monitor starts up and enters programming mode. 3. When the display lights up, release all the buttons. soft keys to select “Apartment mode” ® 4.
  • Page 68 5. Programming 7. Set the visitor lift permissions for “Lift 1”. a. Press to allow or prohibit lift usage for visitors to each lobby. b. Press to select the next lobby station. c. Press when finished. R Repeat the above procedure for “Lift 2” and “Lift 3”. 8.

  • Page 69: Extension Box Programming

    5. Programming 5.6 Extension box programming Extension boxes are used to increase the number of lobby stations that can be used with the system. A maximum of 3 extensions boxes can be connected to the control box, and a maximum of 6 lobby stations can be connected to each extension box.
  • Page 70 5. Programming Example of an extension box connected to port 1 of the control box ([Lobby Station 1] must be selected in the Setup tool) The following procedure is an example of how to configure settings for the system shown in the following illustration. Lobby station 1 group 1 1st lobby station 1 DIP switch...
  • Page 71 5. Programming 5.6.2 Extension box DIP switch settings The DIP switches of the extension box are used when configuring lobby station settings. Example: When lobby stations 1-6 are configured using control box 1, set DIP switch "5" to "on". Example where lobby stations 1-6 are configured DIP switch from control box 1 1st lobby station...
  • Page 72 5. Programming 5.6.3 Extension box DIP switch settings when using multiple control boxes For systems that support enhanced features version 2 or later (page 92) Connect a PC to the control box and install the setting information of the PC setup tool to the lobby station. When multiple control boxes (max.

  • Page 73: Programming Multiple Control Boxes

    5. Programming 5.7 Programming multiple control boxes For systems that support enhanced features version 2 or later (page 92) To increase the number of control boxes (max. of 4) that are connected to an extension box, do the following operations. The following illustration is an example of when 3 extensions boxes are connected to 4 control boxes.

  • Page 74: Gate Call Settings

    5. Programming PC setup tool: Upload the data to device (when connected to control boxes 2 to 4) To upload the system information using control boxes 2 to 4, connect a PC to each control box and repeat step 2 with the appropriate control box number and upload devices selected. 5.8 Gate call settings For systems that support enhanced features version 2 or later (page 92) If the terminal at the gate is used to call residents when using the gate call settings, residents can use their main...
  • Page 75 5. Programming DIP switch settings for gate call settings Gate call settings can only be used for systems that are connected to 1 control box. (Gate call settings support up to 560 room units.) DIP switch Description Example of when the 1st lobby station room control box 1 is set to gate call 1 2 3 4 5 6 7 8 *1 Follow the settings in 5.6.2 Extension box DIP switch settings (Page 71) for the "1"...
  • Page 76 5. Programming Checking the polarity of wiring connections for gate call settings For extension boxes with D suffixes or later for the serial number (page 92): When configuring gate call settings when 2 or more control boxes are connected to an extension box, check the polarity of wiring in the following way.

  • Page 77: System Log

    5. Programming 5.9 System log You can insert an SD into the control box and use it to log system event information. The following information can be logged. – Caller and called party information (lobby station number, room number, terminal number, etc.) –...

  • Page 78: Upgrading The System Software

    Download new system software 1. Download the system software update file. R Refer the information on the following web site. https://panasonic.net/cns/pcc/support/intercom/v900 2. Copy the update file to the root path of an SD card. Upgrade the system software 1. Turn off the control box.

  • Page 79: Power And Access Indicators

    5. Programming 5.12 POWER and ACCESS indicators You can use the POWER and ACCESS indicators to check the status of devices. R All indicators lit in green indicate that there is no problem. R A red flashing indicator indicates that there is an error. 5.12.1 Control box indicators Category Meaning...
  • Page 80 5. Programming 5.12.4 Extension box indicators Category Meaning POWER (green) ACCESS (red) Normal operation Idle Call or monitoring in progress Error DIP switch 4 and/or 8 is in the Flashing slowly "on" position...

  • Page 81: Basic Operations

    6. Basic Operations 6.1 System conditions and limitations Please note the following system conditions and limitations. 6. . Basic Operations R Only one call or monitoring session can be handled at a time. Subsequent calls will disconnect the current call (if the current call has lower priority), or will not be connected (if the current call has higher priority).
  • Page 82 6. Basic Operations Note: R For systems that support enhanced features version 2 or later (page 92) If there are multiple buildings, a building number may need to be specified when entering the resident's room number. When “ENTER BUILDING NO.” is displayed when calling from a lobby station, enter the building number, and then press M 6.2.3 Opening the door by entering an unlock code Press M#N.

  • Page 83: Facility Staff Operations

    6. Basic Operations 6.3 Facility staff operations Facility staff can use an extension telephone of a PBX to perform a variety of operations. Operations available when not on a call 1. Dial the extension number assigned to the control box. R For systems that support enhanced features version 2 or later (page 92) When multiple control boxes are connected, dial the extension number of the control box that the device to be called is connected to.

  • Page 84: Other Information

    7.1 Basic troubleshooting For advanced troubleshooting, refer the information on the following web site. 7. . Other Information https://panasonic.net/cns/pcc/support/intercom/v900 If the system does not operate correctly, particularly after installing or modifying the system, first check the following points. R Power is connected to each unit R All cables are connected correctly and fully inserted into the terminals (see page 29 to 37) –...
  • Page 85 7. Other Information Setup issues Problem Cause & Solution Page Cannot upload data to the R The cables are not correctly connected. system. → Check cable connections and make sure that all cables are fully inserted into the terminals. – You can also use the Connection Check function (page 48) of the setup tool to check connections.

  • Page 86: Cleaning

    7. Other Information Error messages displayed on the main monitor Message Cause & Solution Page When connected to a R Another call is in progress. PBX: → Wait and try again later. System in use R The control box is not connected properly to the PBX (telephone system) that controls the terminals, or the control box cannot call the PBX for some reason.
  • Page 87 7. Other Information R Illustrations may vary slightly from the actual product.

  • Page 88: Identifying Enhanced Features

    7. Other Information 7.5 Identifying enhanced features Enhanced features are used to add to the capabilities of devices in the Video Intercom System for Apartment Complexes. You can identify the enhanced features by checking the suffix of the serial number. 7.5.1 Serial numbers Serial numbers are attached as labels to devices.The suffix of the serial number can be used to determine which enhanced features are supported by the device.
  • Page 89 R Download information is available at the following web site. https://panasonic.net/cns/pcc/support/intercom/v900 R Refer to 5.10 Upgrading the system software (Page 78) or consult your certified Panasonic dealer for information about upgrading the system software. Suffix Software uploaded to Model no.
  • Page 90 7. Other Information 7.5.3 Setup tool versions and serial number suffixes The suffix of the serial number can be used to determine which enhanced features are supported by the device. Setup tool versions Important: R When enhanced version 2 devices are configured with the version 3 setup tool, regardless of whether settings could be configured with the setup tool, the following functions will not operate because the devices do not support the functions.
  • Page 91 7. Other Information Serial number suffixes for Lobby station (VL-V900/VL-V901), Control box (VL-V700), Extension box (VL-V703), and Distribution box (VL-V701) Original features version 1 Suffix Software uploaded to Model no. Changes summary (5th digit of serial the web site number) VL-V900BX A, B, C, D, E Setup tool version 1...
  • Page 92 7. Other Information Enhanced features version 2 Suffix Software uploaded to Model no. Changes summary (5th digit of serial the web site number) VL-V900BX F or later R Enables the system to support up to 2240 Setup tool version 2 room units (main monitors) by connecting VL-V900TK D or later...
  • Page 93 7. Other Information 7.5.4 Increasing the volume of lobby station speakers Refer to 7.5.1 Serial numbers (Page 88) in order to confirm that your lobby station supports enhanced features for adjusting the volume of lobby station speakers. The speaker volume can be adjusted by removing the cabinet cover and changing the position of the switches.
  • Page 94 7. Other Information R Attach the connector (D) to the printed circuit board (E), and then reattach the cabinet cover by securely fastening the screws (C). Refer to 4.3 Installing the Lobby Station (Page 24) and reattach the lobby station to the flush mount box.
  • Page 95 Notes...
  • Page 96 1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8501, Japan http://www.panasonic.com © Panasonic Corporation 2015 PNQP1226QA C1115HH9049...

This manual is also suitable for:

Vl-v900 seriesVl-v700 seriesVl-v701 seriesVl-v702 seriesVl-v703 series

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