Toshiba PORTEGE X30-E User Manual
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Toshiba PORTEGE X30-E User Manual

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PORTEGE X30-E
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Summary of Contents for Toshiba PORTEGE X30-E

  • Page 1 User's Manual PORTEGE X30-E TECRA X40-E...

  • Page 2: Table Of Contents

    Power Condition Descriptions ............3-11 Operating Basics Chapter 4 Using the Touch Screen ............... 4-1 Using the Touch Pad ................4-2 TOSHIBA Pointing Device ..............4-3 The Keyboard ..................4-5 Using the Fingerprint Sensor ............... 4-8 Battery ....................4-9 Memory media ..................4-13 Smart Card ...................
  • Page 3 HDMI™ out port ................... 4-19 USB Type-C™ Adapters ..............4-20 Wireless display .................. 4-27 Security lock ..................4-27 Optional TOSHIBA Accessories ............4-28 Sound System and Video mode ............4-28 Utilities and Advanced Usage Chapter 5 Utilities and Applications ..............5-1 Special features ..................
  • Page 4 User's Manual...

  • Page 5: Chapter 1 Legal, Regulatory, And Safety

    Copyright, Disclaimer and Trademarks Copyright © 2018 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 6: Regulatory Information

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 3.0) port, Thunderbolt™...
  • Page 7 USB Type-C™ port, HDMI™ out port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 8 EMC (Electromagnetic Compatibility) standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10 Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 11 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual...
  • Page 12 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 13 Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 14: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 15 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...

  • Page 16: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 17 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 18 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 19 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

  • Page 20: Energy Star® Program

    Disposing of the computer and the computer's battery The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability.
  • Page 21 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 22 Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 23: Safety Icons

    Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
  • Page 24 A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 25: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 26: Using Your Computer For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 27 AC power to DC power and reduces the voltage supplied to this computer. It is recommended to use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
  • Page 28 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
  • Page 29 Opening the display The display panel can be opened to a wide range of angles for optimal viewing. To open the display panel, slowly lift it with one hand holding the center of the display panel (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised.
  • Page 30 Turning on the power This section describes how to turn on the power. The Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.

  • Page 31: Getting To Know Windows

    When it is displayed, be sure to read the license terms and license agreement carefully. Getting to know Windows For detailed information on what is new and how to operate Windows, refer to Tips in the Start menu. Start menu The Start menu is the launching pad for everything you can do in the Windows operating system, providing easy ways to access your apps, programs, websites and other important information.
  • Page 32 Action center You can review important notifications from apps or Windows in action center, and take action without having to open apps. It also provides quick action buttons to access to most-used settings instantly. Select the action center icon on the Windows taskbar to view your notifications and quick actions.

  • Page 33: Turning Off The Power

    It is highly recommended to use Windows Hello (Face recognition) indoors. Operating outdoors might cause enrollment/sign-in failure due to the possible sunlight affection. Tablet mode Tablet mode enables touch-optimized working environment without keyboard and Touch Pad. After switching to tablet mode, Start menu and apps are running in full screen, giving you more space to work in.
  • Page 34 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 35 Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 36 To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the internal storage drive when the computer automatically shuts down because of a low battery condition.

  • Page 37: System Recovery

    Media Restoring the pre-installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition.
  • Page 38 Follow the on-screen instructions to finish creating the Recovery Media. TOSHIBA Recovery Wizard option in TOSHIBA Maintenance Utility will not exist if you restore the computer from the recovery media you created by recovery drive creating option in Windows system.
  • Page 39 If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, same fingerprints cannot be registered after the reinstallation. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility.
  • Page 40 (Power) and then select Restart. Hold down 0 (zero) key and then release this key just after the computer is power on. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA Recovery Wizard. Follow the on-screen instructions to finish the recovery.

  • Page 41: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 42: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn off the computer into Sleep Mode while the display panel is closed, this indicator blinks amber. Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1.

  • Page 43: Right Side

    Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Headphone/ A 3.5 mm mini headphone/microphone jack Microphone jack enables connection of a monaural microphone, stereo headphones, or a headset.

  • Page 44: Back

    The AC adaptor connects to this port in order to power the computer and charge the battery. It is recommended to use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA. Use of an...

  • Page 45: Underside

    Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

  • Page 46: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you. User's Manual...
  • Page 47 Figure 3-6 The front of the computer with the display panel open 1. Infrared LED* 10. Power button 2. Face recognition sensor* 11. Power button ring LED 3. Infrared LED* 12. Keyboard 4. Microphones* 13. Touch Pad 5. Web Camera LED* 14.
  • Page 48 Infrared LED The Infrared LED blinks when Windows Hello (Face recognition) is operating. Some models are equipped with Infrared LEDs. Face recognition Face recognition sensor captures the face image sensor for the operating system for enrolling and signing in. For more information, refer to the on-screen instructions in Windows Hello.
  • Page 49 Wireless Depending on the configuration of your communication computer, one of the following antennas are built- antennas ® Wireless LAN/Bluetooth ® Wireless WAN/Wireless LAN/Bluetooth Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes...

  • Page 50: Internal Hardware Components

    Touch Pad The Touch Pad located in the palm rest is used to control the movement of the mouse pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the mouse pointer to go. Touch Pad control The two buttons located on the bottom of the buttons...

  • Page 51: Power Condition Descriptions

    Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)". In this manual, the word "internal storage drive"...
  • Page 52 If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer.

  • Page 53: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 54: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action center.

  • Page 55: Toshiba Pointing Device

    Do not put items on the Touch Pad surface to prevent abnormal action. Some of the Touch Pad operations described in this section are only supported in certain applications. TOSHIBA Pointing Device AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer.
  • Page 56 Figure 4-1 AccuPoint 1. AccuPoint 3. AccuPoint right control button 2. AccuPoint left control button Product appearance depends on the model you purchased. AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint. For example, the pointer might travel contrary to AccuPoint operation or an error message might appear, if You touch the AccuPoint during power-up.

  • Page 57: The Keyboard

    Position a new cap on the peg. Be careful to let the peg inserted into the round groove inside the new cap and then press it into place. You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer. AccuPoint cap is a removable part. Always use the AccuPoint with reasonable care.
  • Page 58 Figure 4-3 CAPS LOCK indicator 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Keys The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard. Function keys let you enable or disable certain features of the computer.
  • Page 59 Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in TOSHIBA Settings. To access it, click Start -> TOSHIBA Settings -> Keyboard. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...

  • Page 60: Using The Fingerprint Sensor

    This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button. Using the Fingerprint Sensor Some models are equipped with the fingerprint sensor for the purpose of enrolling and recognizing fingerprints. Lightly touch and rest your finger on the fingerprint sensor to recognize fingerprints.

  • Page 61: Battery

    Do not touch the sensor with a wet finger or any wet objects. Keep the sensor surface dry and free from water vapor. Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might scratch it. Do not paste stickers or write on the sensor.
  • Page 62 If the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real-Time Clock for further information.
  • Page 63 Battery type Power off Power on Battery pack about 3.5 hours about 3.5 ~ 10 hours (48 Wh) Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer.
  • Page 64 Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods. Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time, based...

  • Page 65: Memory Media

    Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack exhaust within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack about 7 days about 115 days (48 Wh) Be aware that the battery pack exhausted time is affected if there are any...
  • Page 66 This Memory media slot supports the following memory media: microSD/SDHC/SDXC Card. Not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media can operate properly. Figure 4-5 Examples of memory media (microSD card) Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or...
  • Page 67 The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Memory cards have a limited lifespan, so it is important to back up important data. Do not write to a card if the battery power is low. Low power might affect writing accuracy.

  • Page 68: Smart Card

    Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: Click the Safely Remove Hardware and Eject Media icon on the Windows taskbar. Select the memory media that you want to remove. Push the memory media until you hear a click to partially release it.

  • Page 69: Wireless Wan Device

    Press the Smart Card gently to ensure a firm connection is made. When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting. Insert the Smart Card until it reaches the end of the Smart Card slot. The Smart Card is partially extended beyond the chassis edge.

  • Page 70: Gps Function

    Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-7 Installing the SIM card Nano SIM 1. SIM card slot 3. SIM card tray 2.

  • Page 71: Hdmi™ Out Port

    Inside or directly under a building Inside a bag or box Among dense trees When there is an obstacle (person or object) in the front of the antenna Underground tunnel, underground, or underwater Buildings, streets or residential areas Near to high voltage cables Bad weather, such as heavy rain or snow HDMI™...

  • Page 72: Usb Type-C™ Adapters

    Depending on the model you purchased, one of the following USB Type- C™ adapters might be provided. Always use the TOSHIBA USB Type-C™ adapter that is included with your computer or TOSHIBA accessories. Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adaptor or the USB Type-C™...
  • Page 73 USB-C™ to Ethernet LAN Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging) and LAN jack. 1. LAN jack 2. USB Type-C™ port (Power Delivery Charging) The USB Type-C™ port (Power Delivery Charging) on this adapter is used for connecting AC adaptor only. USB data transmission is not supported by this port.
  • Page 74 USB-C™ to HDMI™/VGA Travel Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), USB 3.0 port, HDMI™ out port, RGB monitor port, and LAN jack. 1. LAN jack 4. RGB monitor port 2. USB 3.0 port 5. USB Type-C™ port (Power Delivery Charging) 3.
  • Page 75 USB-C™ to VGA/LAN Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), RGB monitor port, and LAN jack. 1. RGB monitor port 3. USB Type-C™ port (Power Delivery Charging) 2. LAN jack The output resolution of RGB monitor port on this adapter is up to 1920x1200 @60Hz.
  • Page 76 Connect the USB Type-C™ adapter to one of the Thunderbolt™ 3/ USB Type-C™ ports on your computer. Figure 4-9 Connecting the AC adaptor via USB Type-C™ adapter USB Type-C™ adapter appearance varies depend on the model you purchased. RGB monitor port An external analog monitor can be connected to the RGB monitor port on the USB Type-C™...
  • Page 77 Figure 4-10 Connecting the RGB cable to the RGB monitor port 1. Thunderbolt™ 3/USB Type-C™ port 3. RGB monitor port 2. USB Type-C™ adapter 4. RGB cable USB Type-C™ adapter appearance varies depend on the model you purchased. When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).
  • Page 78 malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher.

  • Page 79: Wireless Display

    Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Wireless display Your computer might support wireless display, a wireless technology which ®...

  • Page 80: Optional Toshiba Accessories

    USB Type-C™ You can purchase different types of USB Type- Adapters C™ adapters as accessories from TOSHIBA. Please contact your reseller or TOSHIBA dealer regarding which type is available in your region. Toshiba Toshiba Thunderbolt™ 3 Dock is the docking Thunderbolt™...
  • Page 81 Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, right-click on the speaker icon on the Windows Taskbar, and then select Open Volume Mixer from the sub menu.
  • Page 82 Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility, click Start -> DTS, Inc -> DTS Studio Sound. U.S. patents apply to this product. See http://patents.dts.com. Manufactured under license from DTS Licensing Limited.
  • Page 83 Double-click on the circle button in the right side of the Realtek HD Audio Manager main screen. Select one from the device list for the device you plugged into. Video mode Video mode settings are configured via the Display dialog. To open the Display dialog, click Start ->...

  • Page 84: Chapter 5 Utilities And Advanced Usage

    TOSHIBA Settings TOSHIBA Settings is the TOSHIBA configuration management tool available through the Windows operating system. To run TOSHIBA Settings, click Start -> TOSHIBA Settings. This utility allows you to configure your computer settings by the following tabs: Home—Allows you to view the current BIOS/EC version or change certain settings back to their default values eco Utility—Allows you to manage the power consumption of your...
  • Page 85 OFF. "Power OFF" includes Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click Start -> TOSHIBA Settings -> USB Charge. Move the slider to enable or disable the Sleep and Charge function.
  • Page 86 When Sleep and Charge function is enabled, USB bus power (DC5V) is supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
  • Page 87 USB charge while the computer is powered on. When "System ON CDP Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Start -> TOSHIBA Settings -> USB Charge. Enabled Rapid USB battery charge at maximum 1.5A...
  • Page 88 Passwords set by System Password function are different from the Windows password. User Password To set user password, click Start -> TOSHIBA Settings -> System Password. User authentication might be required to validate user rights when using System Password to delete or change passwords, and so on.
  • Page 89 If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Start -> TOSHIBA Settings -> System Password. Then click the down arrow next to Advanced options to show the Supervisor Password settings.
  • Page 90 Options—Allows you to set options for sending data logs. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings. To enter the TOSHIBA Setup Utility, do the following: Save your work.

  • Page 91: Special Features

    When you choose LCD + External Display under Power On Display option in TOSHIBA Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the computer is started.
  • Page 92 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 93 USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer.

  • Page 94: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 95 Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
  • Page 96 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 97: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...
  • Page 98 If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 99 The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. TOSHIBA setup utility by using the following steps: Launch the TOSHIBA Setup Utility. Refer to the TOSHIBA Setup Utility section for further information.
  • Page 100 Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in TOSHIBA Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.
  • Page 101 As a last resort, you should reformat the internal storage drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, refer to Operating Basics.
  • Page 102 If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the section and the documentation supplied with your mouse.
  • Page 103 The elements of the mouse responsible for moves erratically detecting movement might be dirty. Refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-10...
  • Page 104 Restart. Hold down the F2 key and then release this key just after the computer is power on to show the TOSHIBA Setup Utility. Select Security -> BIOS Password -> Supervisor, and then register the Supervisor Password. (If the User Password has been registered, clear it first.)
  • Page 105 Sleep and Charge Enable the Sleep and Charge function under function. USB Charge within the TOSHIBA Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
  • Page 106 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 107 OFF and ON once (to disable power saving function) and then restart your computer. Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...
  • Page 108 ® hardware cannot operate simultaneously with another Bluetooth ® controller. If you are still unable to resolve the problem, contact TOSHIBA Support. Face recognition sensor Problem Procedure Cannot sign in to Sign in to Windows by PIN, etc. Windows by Face recognition.

  • Page 109: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 110: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 316 (w) x 227 (d) x 15.9 (h) millimeters Approximately 316 (w) x 227 (d) x 16.4 (h) millimeters Approximately 332 (w) x 228.9 (d) x 16.9 (h) millimeters...

  • Page 111: Ac Power Cord And Connectors

    Computer 5V ~ 20V DC AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 112: Information For Wireless Devices

    The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe, Middle-East, Africa, South Africa, Switzerland, Italy and China. United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency...
  • Page 113 Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 114 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 115 Network Operating Microsoft Windows Networking System Media Access CSMA/CA (Collision Avoidance) with Protocol Acknowledgment (ACK) Radio Characteristics Radio Characteristics of Wireless LAN module might vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless...
  • Page 116 ® You cannot use the built-in Bluetooth functions of the computer and an ® ® external Bluetooth adaptor simultaneously. For reference, Bluetooth wireless technology has the following features: Security Two advanced security mechanisms ensure a high level of security: Authentication prevents access to critical data and makes it impossible to falsify the origin of a message.
  • Page 117 Russian Limited Using SRD (Short Range Device) with Federation: implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry...
  • Page 118 Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for...
  • Page 119 Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac mode The low band 5.15 - 5.35 GHz is for indoor use only.
  • Page 120 To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations apply for outdoor usage. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation.
  • Page 121 In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 122 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 123: Information About Intel® Amt

    (1) (2) (3) 2.4 : This equipment uses a frequency of 2.4 GHz. FH : This equipment uses FH-SS modulation. 1 : The interference range of this equipment is less than 10 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.
  • Page 124 Disable the AMT function ® Intel AMT function is enabled by default, and in a situation where no system administrator presents, it is strongly recommended that you turn off the AMT function before connecting to a network. If the AMT function is NOT turned off, there is a danger that the management of AMT function will be abused by other parties which possibly lead to the leak of sensitive and/or proprietary information, data loss, HDD/SSD erasure, or file overwritten.
  • Page 125 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.
  • Page 126 When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.

  • Page 127: Information About Intel® Authenticate

    5°C to 30°C (41 -86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and might vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance might also vary from specifications due to design configuration.
  • Page 128 Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.
  • Page 129 Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen. Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations.

  • Page 130: Index

    Index External monitor problems 6-14 AC adaptor additional 4-28 connecting 2-3 Hard disk drive automatic power off 5-8 Battery extending life 4-13 monitoring capacity 4-12 Keyboard real time clock 4-10 function keys 4-6 save mode 5-9 Function keys F1...F12 4-6 problems 6-7 Windows special keys 4-7 Bluetooth®...
  • Page 131 Keyboard 6-7 USB device Memory Media Card 6-8 problems 6-11 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-13 TOSHIBA support 6-16 Video mode 4-31 Touch Pad 6-9 USB device 6-11 USB mouse 6-10 User's Manual Index-2...
  • Page 132 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...

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