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Model shown is KX-TGD620.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
KX-TGD62xE(en)_0319_ver023.pdf 1
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGD620E
KX-TGD622E
KX-TGD623E
KX-TGD624E
2018/03/19 10:02:47
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Table of Contents
Related Manuals for Panasonic KX-TGD620 Series
Summary of Contents for Panasonic KX-TGD620 Series
- Page 1 KX-TGD624E Model shown is KX-TGD620. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. KX-TGD62xE(en)_0319_ver023.pdf 1 2018/03/19 10:02:47...
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Page 2: Table Of Contents
Table of Contents Introduction Caller list ............36 Model composition ........3 Answering System Accessory information ........3 Answering system ........38 General information ........5 Turning the answering system on/off ..38 Graphical symbols for use on equipment and Greeting message ........38 their descriptions ..........6 Listening to messages .......39 Important Information Advanced new message alerting... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGD620 KX-TGD620 KX-TGD620 KX-TGDA61 series KX-TGD622 KX-TGD620 KX-TGDA61 KX-TGD623 KX-TGD620 KX-TGDA61 KX-TGD624 KX-TGD620 KX-TGDA61 Accessory information Supplied accessories Quantity Accessory item/ Part number KX-TGD620 KX-TGD622 KX-TGD623 KX-TGD624 AC adaptor for base unit/ PNLV226E0X... - Page 4 R For customers within the U.K.: 0344 844 3899 R For customers within Ireland: 01289 8333 R For further support on your product, please visit our website: www.panasonic.co.uk Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.pdf 4...
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Page 5: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TGD620 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc... -
Page 6: Graphical Symbols For Use On Equipment And Their Descriptions
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF”... -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 8: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 9: Other Information
Important Information appliances, etc. It should not be placed in These symbols (A, B) on the products, rooms where the temperature is less than packaging, and/or accompanying documents 0 °C or greater than 40 °C. Damp mean that used electrical and electronic basements should also be avoided. -
Page 10: Specifications
Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) 250 mW (max.) R Power source: 100–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: 0.6 W... -
Page 11: Getting Started
Connect the telephone line cord to the Note: unit, then to the telephone line jack until R Use only the supplied Panasonic AC you hear a click. adaptor PNLV233E. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. - Page 12 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.pdf 12...
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Page 13: Controls
Getting Started n Control type Soft keys Controls By pressing a soft key, you can select the feature shown directly above it on the Handset display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows. – MDN, MCN, MFN, or MEN: Scroll through various lists and items. -
Page 14: Display Icons
Getting Started N (Repeat) Item Meaning ANSWER ON/OFF indicator Battery level MANSWER ON/OFFN N (PLAY/STOP) Alarm is on. (page 29) Message indicator Privacy mode is on. N (Skip) (page 28) Ringer volume is off. (page 27) Display icons Do not disturb mode is on. (page 30) Handset display items Nuisance call blocked. -
Page 15: Turning The Power On/Off
Getting Started Icon Action Enter the current hour and minute. Example: 9:30 Allows you to edit phone 09 30 numbers. R You can select 24-hour or 12-hour Adds new entry. clock format (“AM” or “PM”) by pressing *. Displays the phonebook search menu. - Page 16 Getting Started Note: R If there is a handset that is not compatible with Eco Plus registered to the base unit, “Eco Plus” is not available. If that handset is registered while “Eco Plus” was already selected, the setting changes to “Eco Off”.
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Page 17: Making/Answering Calls
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and then dial the phone number. Dial the phone number. a M R To correct a digit, press MCLEARN. - Page 18 Making/Answering Calls Note: Handset equalizer R After holding for 10 minutes, the call is This feature clarifies the voice of the person disconnected. you are talking to, producing a more natural-sounding voice that is easier to hear Mute and understand. Press MMENUN while talking.
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Page 19: Intercom
Making/Answering Calls R To leave the conference, press MOFFN. MbN: Select the desired setting. a MOKN The other 2 parties can continue the a MOFFN conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MOKN Key lock To resume the conference: MMENUN a MbN: “Conference”... -
Page 20: Nuisance Call Block
Nuisance Call Block – International calls. Single phone numbers and ranges of numbers Nuisance Call Block can be stored in the call block list up to 50 items in total. You can press the MCALL BLOCKN button in the following situations to disconnect the Blocking unwanted callers: current call and add a phone number to the When a call is received, the unit does not ring... - Page 21 Nuisance Call Block Blocking incoming calls that have no phone number You can block calls when no phone number is provided, such as private callers calls. MCALL BLOCKN MbN: “Withheld” a MOKN MbN: Select the desired setting. a MOKN a MOFFN Viewing/editing/erasing call block numbers MCALL BLOCKN...
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Page 22: Phonebook
Phonebook can identify who is calling (category ringer tone), if you have subscribed to Caller ID Phonebook service. You can add 120 names (16 characters max.) and phone numbers (24 digits max.) to the Changing category names/setting phonebook, and assign each phonebook entry category ringer tone to the desired category (page 22). -
Page 23: Speed Dial
Phonebook Edit the name if necessary. a MOKN Speed dial Edit the phone number if necessary. a MOKN You can assign 1 phone number to each of MbN: Select the desired category the dial keys (1 to 9) on the handset. (page 22). - Page 24 Phonebook MbN: “Yes” a MOKN a MOFFN Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9). To make a call, press M Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.pdf 24 2018/03/19 10:02:49...
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Page 25: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Auto #211 Number of Rings 2-9 Rings <5 Rings> <3 Minutes> #305 Recording Time 1 Minute Greeting Only – #306 Remote Code Call Screening <On> #310 – – #327 Answer On – –...
- Page 27 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume – Base Unit <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb #238 Mode <Off>...
- Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Display Setup LCD & Key <On> #276 – Backlight Level 1–4 #145 – Contrast <2> (Display contrast) Handset Name – #104 Display Name #105 <Off> Auto Intercom – #273 <Off> – <On> #165 –...
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Page 29: Alarm
Programming Sub-menu 1 Sub-menu 2 Settings Code Sensitivity Level – #269 <Middle> High Main menu: “Caller List” Operation Code Viewing the caller list. #213 If you program these settings using one of the handsets, you do not need to program the same item using another handset. -
Page 30: Do Not Disturb Mode
Programming mode and ring the handset (Caller ID “Weekly” subscribers only). Alarm sounds weekly at the set time(s). Important: R Make sure the unit’s date and time setting Proceed with the operation according to is correct (page 15). your selection in step 3. R We recommend turning the base unit ringer n Once: off (page 27) in addition to turning do not... -
Page 31: Baby Monitor
Programming MbN: Select the desired categories. a Setting the baby monitor MSELECTN Perform the setting operation with the handset R “ ” is displayed next to the selected to be monitored (for example, the handset category numbers. placed in a baby’s room). R To cancel the selected category: MbN: Select the category. -
Page 32: Other Programming
Programming MbN: Select “External” to monitor Baby monitor sensitivity from an outside line. a MEDITN a You can adjust the sensitivity of the baby MADDN monitor. Increase or decrease the sensitivity to MbN: “Manual” a MOKN adjust the sound level needed to trigger the baby monitor feature. -
Page 33: Registering A Unit
Programming useful when you make intercom calls between Enhancing security for phone handsets. To display the handset name in calls standby mode, turn on the handset name display feature (page 33). You can increase the security of phone MMENUN#104 conversations by setting this feature to “Enhanced”. - Page 34 R If you forget your PIN, see page 48. You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.pdf 34...
- Page 35 Programming page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on. R Do not use more than one repeater at a time. Setting the repeater mode MMENUN#138 MbN: Select the desired setting.
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Page 36: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 37 Caller ID Service Erasing all caller information MCN CID MERASEN a MbN: “Yes” a MOKN a MOFFN Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.pdf 37 2018/03/19 10:02:49...
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Page 38: Answering System
Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN#327 message but not to record caller messages by To turn off:... -
Page 39: Listening To Messages
Answering System messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the message... -
Page 40: Advanced New Message Alerting Features
Answering System Operation Erasing all messages MDN or MCN Adjust the receiver or speaker MMENUN#325 volume (during playback) MbN: “Yes” a MOKN a MOFFN 1 or MFN Repeat message (during playback) 2 or MEN Skip message (during playback) Advanced new message Enter the “Settings”... -
Page 41: Remote Operation
Answering System MbN: “Notification to” a MOKN Activating/inactivating the remote a MADDN access code to play messages MbN: “Phonebook” a MOKN If you activate this feature, you must enter the MbN: Select the desired phonebook remote access code (page 42) to play the entry. - Page 42 Answering System unit to listen to messages or change Note: answering system settings. The unit’s voice R If you do not press any dial keys within 10 guidance prompts you to press certain dial seconds after a voice guidance prompt, the keys to perform different operations.
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Page 43: Answering System Settings
Answering System R You can either hang up, or enter your MbN: Select the desired setting. a MOKN remote access code again and begin a MOFFN remote operation (page 41). Selecting “Greeting Only” You can select “Greeting Only” which sets Answering system settings the unit to announce a greeting message to callers but not record messages. -
Page 44: Useful Information
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. - Page 45 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 KX-TGD62xE(en)_0319_ver023.pdf 45 2018/03/19 10:02:50...
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Page 46: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link. - Page 47 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 11). R Fully charge the batteries (page 12).
- Page 48 Useful Information Problem Cause/solution I cannot remember the R Change the PIN using the following method. PIN. MMENUN#132 *7000 Enter the new 4-digit base unit PIN. a MOKN MbN: “Yes” a MOKN a MOFFN Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low.
- Page 49 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17, 27). R Do not disturb mode is turned on. Turn it off (page 30). R If the handset is registered to multiple base units, the handset may not be able to make or receive calls or communicate with the base unit when the following conditions are met.
- Page 50 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 38). new messages. R The message memory is full. Erase unwanted messages (page 39). R The recording time is set to “Greeting Only”. Change the setting (page 43).
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Page 51: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 52: Index
Index Name: 32 Registration: 34 Index Hold: 17 Intercom: 19 Additional base units: 34 Key lock: 19 Additional handsets: 33 Keytones: 28 Alarm: 29 Answering calls: 17 Making calls: 17 Answering system: 38 Missed calls: 36 Call screening: 43 Mute: 18 Erasing messages: 39, 40, 42 Nuisance Call block: 20 Greeting message: 38... - Page 53 Notes KX-TGD62xE(en)_0319_ver023.pdf 53 2018/03/19 10:02:50...
- Page 54 Notes KX-TGD62xE(en)_0319_ver023.pdf 54 2018/03/19 10:02:50...
- Page 55 Notes KX-TGD62xE(en)_0319_ver023.pdf 55 2018/03/19 10:02:50...
- Page 56 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...