Toshiba B-EX6 Series Maintenance Manual
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Toshiba B-EX6 Series Maintenance Manual

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TOSHIBA Barcode Printer
B-EX6 SERIES
Maintenance Manual
Document No. EO18-33031K
Original: Nov., 2016
(Revised: Mar., 2020)
PRINTED IN JAPAN

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Summary of Contents for Toshiba B-EX6 Series

  • Page 1 TOSHIBA Barcode Printer B-EX6 SERIES Maintenance Manual Document No. EO18-33031K Original: Nov., 2016 (Revised: Mar., 2020) PRINTED IN JAPAN...

  • Page 2: Table Of Contents

    EO18-33031 (Revision Date: Oct., 2018) TABLE OF CONTENTS Page UNPACKING -------------------------------------------------------------------------------------------------------- 1- 1 PROCEDURES ---------------------------------------------------------------------------------------------------1- 1 CHECKS ------------------------------------------------------------------------------------------------------------1- 3 PRINTER INSTALLATION -------------------------------------------------------------------------------------- 1- 3 NOTE FOR OPTIONAL EQUIPMENT INSTALLATION /MAJOR UNIT REPLACEMENT/MAINTENANCE ---------------------------------------------------- 3- 1 OPENING/CLOSING THE TOP COVER -------------------------------------------------------------------3- 3 REMOVING THE SIDE PANEL (L) --------------------------------------------------------------------------3- 3 OPENING/CLOSING THE PRINTER BLOCK ------------------------------------------------------------3- 4 REMOVING THE OPERATION PANEL --------------------------------------------------------------------3- 5...
  • Page 3 EO18-33031 5.5.10 RIBBON NEAR END ------------------------------------------------------------------------------- 5- 28 5.5.11 PAPER/RBN END ---------------------------------------------------------------------------------- 5- 28 5.5.12 CALIBRATE ------------------------------------------------------------------------------------------ 5- 31 5.5.13 POWER SAVE TIME ------------------------------------------------------------------------------ 5- 32 5.5.14 CODE PAGE ----------------------------------------------------------------------------------------- 5- 33 5.5.9 ZERO FONT ----------------------------------------------------------------------------------------- 5- 33 5.5.16 CTRL CODE ----------------------------------------------------------------------------------------- 5- 33 5.5.16.1 MANUAL ------------------------------------------------------------------------------------ 5- 33 5.5.17 PEEL OFF STATUS ------------------------------------------------------------------------------- 5- 34 5.5.18 KANJI CODE ---------------------------------------------------------------------------------------- 5- 34...
  • Page 4 EO18-33031 5.7.2.3 PAPER END LEVEL ------------------------------------------------------------------------- 5- 51 5.7.2.4 RIBBON SENSOR ---------------------------------------------------------------------------- 5- 51 5.7.3 THRESHOLD SELECT --------------------------------------------------------------------------- 5- 52 5.7.3.1 REFLECT --------------------------------------------------------------------------------------- 5- 52 5.7.3.2 TRANS. ------------------------------------------------------------------------------------------ 5- 52 5.7.4 THRESHOLD LEVEL ----------------------------------------------------------------------------- 5- 53 5.7.4.1 REFLECT --------------------------------------------------------------------------------------- 5- 53 5.7.4.2 TRANS.
  • Page 5 EO18-33031 5.10.3 RETRY ------------------------------------------------------------------------------------------------ 5- 70 5.10.3.1 RETRY POSITION -------------------------------------------------------------------------- 5- 70 5.10.3.2 RETRY LABLES ----------------------------------------------------------------------------- 5- 70 5.10.3.3 READ RETRY -------------------------------------------------------------------------------- 5- 71 5.10.3.4 WRITE RETRY ------------------------------------------------------------------------------ 5- 71 5.10.4 UHF SETTING -------------------------------------------------------------------------------------- 5- 72 5.10.4.1 POWER LEVEL ----------------------------------------------------------------------------- 5- 72 5.10.4.2 Q VALUE -------------------------------------------------------------------------------------- 5- 72 5.10.4.3 AGC THRESHOLD ------------------------------------------------------------------------- 5- 73 5.10.4.4 WRITE AGC THRESHOLD --------------------------------------------------------------- 5- 73...
  • Page 6 EO18-33031 USER SYSTEM MODE ------------------------------------------------------------------------------------------ 6- 1 OUTLINE OF USER SYSTEM MODE ----------------------------------------------------------------------6- 1 EXIT ------------------------------------------------------------------------------------------------------------------6- 1 SET PARAMETERS ---------------------------------------------------------------------------------------------6- 2 DETECTION LEVEL ---------------------------------------------------------------------------------------------6- 2 SYSTEM TOOLS -------------------------------------------------------------------------------------------------6- 2 SHOW ISSUE CONDITION ------------------------------------------------------------------------------------6- 3 RESET ---------------------------------------------------------------------------------------------------------------6- 4 DOWNLOAD -------------------------------------------------------------------------------------------------------- 7- 1 AUTO CONFIGURATION MODE ----------------------------------------------------------------------------- 8- 1 OUTLINE OF THE AUTO CONFIGURATION MODE --------------------------------------------------8- 1 PREPARATION FOR USB MEMORY ----------------------------------------------------------------------8- 1...
  • Page 7 EO18-33031 10.9.2 Job Cancellation Operation Example ---------------------------------------------------------- 10-22 10.10 LCD MESSAGES AND LED INDICATIONS ----------------------------------------------------------- 10-23 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE ---------------------------------------------------------- 11- 1 11.1 LIST BOX WITH SCROLLBAR ----------------------------------------------------------------------------- 11- 1 11.2 VALUE SETTING SCREEN --------------------------------------------------------------------------------- 11- 5 11.3 INFORMATION SCREEN ------------------------------------------------------------------------------------ 11- 7 11.4 SENSOR ADJUSTMENT SCREEN ----------------------------------------------------------------------- 11- 9...
  • Page 8 18. PRINT HEAD PRESURE ADJUSTMENT LEVER (B-EX4/B-EX6) -------------------------------- 18- 1 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of Toshiba Tec. 2. The contents of this manual may be changed without notification.

  • Page 9: Unpacking

    1. UNPACKING EO18-33031 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE Open the carton. Unpack the accessories and the front pad from the carton. Accessories Carton Front Pad Unpack the pads and the printer from the carton. Remove the four pieces of tape and the rear pad from the printer. Tape Tape 1- 1...
  • Page 10 1. UNPACKING EO18-33031 1.1 PROCEDURE Open the top cover and remove the five pieces of tape and remove the bubble sheet cushion. Top Cover Anti-static bubble sheet Tape Tape OPEN Print Head Block Holder Plate 1- 2...

  • Page 11: Checks

    1. UNPACKING EO18-33031 1.2 CHECKS 1.2 CHECKS Check for damage or scratches on the printer. Confirm that none of the accessories are missing. The parts below are provided as accessories.  CD-ROM (1 pc.) <Contents>  Bar code printer application (BarTender Ultra Lite) ...

  • Page 12: Note For Optional Equipment Installation /Major Unit Replacement/Maintenance

    3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33031 /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION /MAJOR UNIT REPLACEMENT/MAINTENANCE WARNING! 1. Turn the power off and disconnect the power cord before replacing the main parts. Power Switch Power Cord 2.
  • Page 13 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33031 /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 2. Do not remove the screws below. Doing so will require the printer block position adjustment with the jig. Printer Block Screw 3.

  • Page 14: Opening/Closing The Top Cover

    3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33031 /MAINTENANCE 3.1 OPENING/CLOSING THE TOP COVER 3.1 OPENING/CLOSING THE TOP COVER When opening the top cover, fully open the top cover to the open position. When closing, gently close it to the close position. Open position Close position 3.2 REMOVING THE SIDE PANEL (L)

  • Page 15: Opening/Closing The Printer Block

    3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33031 /MAINTENANCE 3.3 OPENING/CLOSING THE PRINTER BLOCK 3.3 OPENING/CLOSING THE PRINTER BLOCK Open the top cover. Turn the head lever counterclockwise to FREE position. Open the print head block holder plate. Head Lever FREE position Standard Lock Position Print Head Block...

  • Page 16: Removing The Operation Panel

    3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33031 /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL 3.4 REMOVING THE OPERATION PANEL Open the top cover. (Refer to section 3.1.) Remove the side panel (L) from the printer. (Refer to section 3.2.) Fully open the top cover, otherwise the operation panel ass’y is stuck on the tab and cannot be removed from the printer.
  • Page 17 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33031 /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL Disconnect the operation panel harness from the operation panel ass’y. Operation Panel Ass’y Operation Panel Harness 3- 6...

  • Page 18: Installation Procedure For Optional Equipment

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Oct., 2018) 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! 1. Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution.

  • Page 19: Disk Cutter (B-Ex206-Qm-R)

    EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 4.1 DISC CUTTER (B-EX206-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Cutter Unit (1 pc.) Paper Guide for B-EX6T3(1pc.) Inspection Paper (4pcs) ST-3x6 Screw (1 pc.) Cord bush (1 pc.)
  • Page 20 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) Difference between Type 1 and Type 3 cutters The B-EX206 disc cutter module is basically the same except for the Paper Guide used for Type 1 and Type 3. To attach to Type 3, the parts shown in P4 need to be changed in advance. Paper (Metal) guide Type 1 Paper Guide Type 3 Paper Guide...
  • Page 21 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT (Revision Date: Mar. 1, 2017) 4.1 DISC CUTTER (B-EX206-QM-R) Adjustment Method for B-EX6 TYPE3 Before installing the disk cutter unit for B-EX6 Type3, exchanging of Paper Guide and adjustment has to be made to set the clearance of the cutter. 1.
  • Page 22 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 4.1.1 Removing the Covers 1. Turn the printer power off and disconnect the Power Cord. 2. Remove the three B-4x5 screws from the Side Panel (L). 3. Slide the Side Panel (L) backward, and raise it to remove from the printer. B-4x5 Screw Side Panel (L) B-4x5 Screw...
  • Page 23 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 6. Remove the Front Panel (Left). Front Panel (Left) 4.1.2 Mounting the Cutter Unit 1. Turn the Head Lever to FREE position and open the Print Head Block Holder Plate.. Head Lever Print Head Block Holder Plate...
  • Page 24 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 3. Push the hook through the rectangle hole with a tool with a fine tip to remove the Platen Holder Cover. Platen Holder Cover Hook Push Rectangle Hole 4. Remove the Strip Plate. Strip Plate 5.
  • Page 25 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 6. Remove 2 screws and Cutter Cover Plastic Head Screw Plastic Head Screw Cutter Cover 7. Put the Cord Bush onto the Harness Ass’y in the orientation as shown below. Cord Bush 8.
  • Page 26 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 9. Place the hook at the left side of the Cutter Unit on the cut in the printer main frame. Hook Cutter Unit 10. Secure the right side of the Cutter Unit with the ST-3x6 screw. ST-3x6 Screw 11.
  • Page 27 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 12. Insert the connector of the Harness Ass’y into the hole in the Main Frame, then fit the Cord Bush into the hole. Main Frame Hole Harness Ass’y Cord Bush NOTE: Make sure the wires will not touch or obstruct any moving parts.
  • Page 28 EO18-33031 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4.1 DISC CUTTER (B-EX206-QM-R) 4.1.3 Wiring of the Harness Ass’y 1. Pass the Harness Ass’y through the Cable Protector. Harness Ass’y Cable Protector 2. Fasten the Harness Ass’y with the Cable Clamp. 3. Connect the Harness Ass’y to J11 on the Main PC board. Main PC Board Harness Ass’y Cable Clamp...

  • Page 29: Fanfold Paper Guide Module (B-Ex906-Ff-Qm-R)

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.2 FANFOLD PAPER GUIDE MODULE (B-EX906-FF-QM-R) 4.2 FANFOLD PAPER GUIDE MODULE (B-EX906-FF-QM-R) B-EX906-FF-QM-R is an optional fanfold paper guide module for the B-EX6T Series. All the following parts are supplied with the kit. Make sure you have all items shown below. Fanfold Paper Guide (rear) (1 pc.) Installation Manual (1 copy) M-4x6 Screw (1 pc.)

  • Page 30: Peel-Off Module (B-Ex906-H-Qm-R)

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Rewinder Ass’y (1 pc.) Core Shaft Support (1pc.) Bush (1 pc.) Strip Sensor (TR) (1 pc.)
  • Page 31 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 4. Fully open the Top Cover. Top Cover 5. Release the tab on the right end by pushing it, then remove the Front Panel. Front Panel 4.3.2 Installing the Rewinder Ass’y 1.
  • Page 32 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 2. Disconnect the Rewinder Harness from CN1 on the Rewinder PC Board. Rewinder Harness Rewinder PC Board 3. Disconnect the PSU Harness from the MAIN PC board and remove the screw to detach the PSU. Main PC Board Screw PSU Harness...
  • Page 33 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 4. Insert the connector of Rewinder Harness, disconnected from the Rewinder PC Board in Step 2, into the hole in the main frame. Hole Tabs of Blind Plate (→ Step 7) Rewinder Harness 5.
  • Page 34 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 6. Re-attach the Rewinder Motor Cover with the two screws, and pass the Rewind Full Sensor Harness to the other side of the Main Frame through the hole. Hole Rewind Full Sensor Harness Rewinder Motor Cover...
  • Page 35 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 9. Align the dowel on the bottom of the Rewind Full Sensor with the dowel hole in the base. Secure the Rewind Full Sensor to the printer base with the ST-3x6 screw. Rewind Full Sensor ST-3x6 Screw 10.
  • Page 36 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 11. Align the screw holes in the Rewinder Ass’y with those in the printer main frame, and secure the Rewinder Ass’y with the five ST-3x6 screws. ST-3x6 Screw ST-3x6 Screw ST-3x6 Screw Rewinder Ass’y ST-3x6 Screw...
  • Page 37 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 13. Connect the Rewinder Harness to J11 on the Main PC board 14. Connect the Rewind Full Sensor Harness to the 3-pin connector of the Rewinder Harness. Main PC Board Rewinder Harness 3-pin Connector of the Rewinder Harness...
  • Page 38 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 17. Re-install the PSU in the reverse order of removal. Main PC Board PSU Harness 4.3.3 Installing the Strip Sensors 1. Release the hook on the top of Operation Panel by pushing it up, and then Detach the Operation Panel. Operation Panel Hook 4-21...
  • Page 39 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 2. Secure the strip sensor (LED) to the Front Panel and strip sensor (Tr) to the Operation Panel with the PT-3x6 screws. Then place the connected harnesses along the hook or clamp in the back side of the Panel.
  • Page 40 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.3 PEEL-OFF MODULE (B-EX906-H-QM-R) 6. Fit the Front Panel (Right) to the printer. 7. Re-install the Side Panel (L). NOTE: The backing paper can be wound directly onto the Take-up Spool or a paper core. When using the Take-up Spool, detach the holder stopper by removing the B-3x5 screw.

  • Page 41: Expansion I/O Interface Board (B-Ex700-Io-Qm-R)

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.4 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) 4.4 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) All the following parts are supplied with the kit. Make sure you have all items shown below. Installation Manual (1 copy) Expansion I/O Board M-3x6 Screw (2 pc.) Turn the printer power off and disconnect the Power Cord.
  • Page 42 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.4 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) 4. Unfold the upper tabs of the Blind Plate indicated by the arrow, then pull and remove the Blind Plate from the printer back. Blind Plate 5. Fit the Expansion I/O Connector of the Expansion I/O Board into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below.
  • Page 43 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.4 EXPANSION I/O INTERFACE BOARD (B-EX700-IO-QM-R) 6. Connect the Interface Cable to J3 on the Main PC Board. Main PC Board Expansion I/O Board Interface Cable 7. Re-install the Side Panel (L). 8. Refer to Section 5.9.5 EXP. I/O to select the operating mode. 9.

  • Page 44: Wireless Lan Board (B-Ex700-Wlan2-Qm-R)

    LAN board on a user’s printer. Use of a wireless LAN module with a wrong country code could violate each country’s Laws and Regulations for Radio Equipment, and violators could be subject to penalties. For the country code setting, please ask TOSHIBA TEC local subsidiaries. 4-27...
  • Page 45 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.5 Wireless LAN BOARD (B-EX700-WLAN2-QM-R) Turn the printer power off and disconnect the Power Cord. Remove the three B-4x5 screws from the Side Panel (L). Slide the Side Panel (L) backward, and raise it to remove from the printer. B-4x5 Screw Side Panel (L) B-4x5 Screw...
  • Page 46 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.5 Wireless LAN BOARD (B-EX700-WLAN2-QM-R) 5. Fit the Wireless LAN card slot into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below. M-3x6 Screw Wireless LAN Card Slot M-3x6 Screw 6.
  • Page 47 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.5 Wireless LAN BOARD (B-EX700-WLAN2-QM-R) Re-install the Side Panel (L). Attach the FCC ID Sticker to any available space of the printer back. 10. Refer to Section 5.9.1 LAN/WLAN in 5.9 INTERFACE for the interface parameter settings. <<Caution when installing Wireless LAN Interface option>>...
  • Page 48 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.5 Wireless LAN BOARD (B-EX700-WLAN2-QM-R) GS2100M module cannot be specified the country code, but the Channel range can be selected by selecting FCC/ETSI/TELEC * FCC (Federal Communications Commission): Supported Channel range is 1 to 11. * ETSI (European Telecommunications Standards Institute): Supported Channel range is 1 to 13.
  • Page 49 For Europe This device was tested and certified by Notified Body. Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries.
  • Page 50 TOSHIBA TEC sales agent. Do not disassemble, modify, or repair the product. Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair. Precaution in use This product communicates with other devices by radio.

  • Page 51: Parallel Interface Board (B-Ex700-Cen-Qm-R)

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.6 Parallel Interface Board (B-EX700-CEN-QM-R) 4.6 PARALLEL INTERFACE BOARD (B-EX700-CEN-QM-R) The following parts are supplied with the kit. Make sure you have all items shown below. Parallel Interface Board (1 pc.) M-3x6 Screw (2 pcs.) Installation Manual (1 copy) Turn the printer power off and disconnect the Power Cord.
  • Page 52 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.6 Parallel Interface Board (B-EX700-CEN-QM-R) 5. Fit the parallel interface connector of the parallel interface board into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below. M-3x 6 Screw Parallel Interface Connector...

  • Page 53: Serial Interface Board (B-Ex700-Rs-Qm-R)

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 4.7 SERIAL INTERFACE BOARD (B-EX700-RS-QM-R) 4.7 SERIAL INTERFACE BOARD (B-EX700-RS-QM-R) The following parts are supplied with the kit. Make sure you have all items shown below. Parallel Interface Board (1 pc.) M-3x6 Screw (2 pcs.) Installation Manual (1 copy) NOTE: This module cannot be used together with the B-EX700-WLAN-QM-R wireless LAN board.
  • Page 54 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.7 SERIAL INTERFACE BOARD (B-EX700-RS-QM-R) 5. Fit the Serial Connector of the Serial Interface Board into the slot from the inside, and secure it with the two M-3x6 screws from the outside, as shown below. M-3x6 Screw Serial Interface Connector...

  • Page 55: Uhf Rfid Kit (B-Ex706-Rfid-U4-Us/Eu/Cn-R)

    If a use of this product should be likely to have affected medical equipment, immediately turn off the product and contact your TOSHIBA TEC sales agent. Keep a printer embedded with this product at least 23cm away from a person with an implanted cardiac pacemaker or implantable cardioverter-defibrillator.
  • Page 56 UHF 918 – 926MHz PACKING LIST All the following parts are supplied with the kit. Make sure you have all items shown below. If any part is missing, please contact your TOSHIBA TEC sales agent.  RFID Module  PT-3x6 screw （１pc）...
  • Page 57 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.1 Removing the Covers 1. Turn the printer power off and disconnect the Power Cord. 2. Remove the three B-4x5 screws from the Side Panel (L). 3.
  • Page 58 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.2 Mounting of the RFID Module By RF label to be used, shield label (F/C/R), antenna position (front/middle/rear), different combinations of the mounting of the shielding plate (Y/N). Please follow the combination described in "RFID label recommended setting sheet".
  • Page 59 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 3. Fit the Bush in the round hole of the main frame, and pass through it the black connector of the red interface cable that is connected to the RFID. Bush Interface Cable 4.
  • Page 60 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) Pass the ground wire through the hole in the sheet metal as shown in the photo, and secure it with screws (PT-3x6). Ground Wire Screw (PT-3x6) Ground Wire Pull out the interface cable from the opposite side, and pass it through the opening.
  • Page 61 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 8. Connect the RFID Module to J1 on the Main PC Board with the Interface Cable. J1 Connector Main PC Board 4.8.3 Attaching the Paper Guide RFID paper guide is not required when using the RFID module with the cutter/peel-off option.
  • Page 62 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) To release the hook, Insert the tip of a thin tool into the square hole, remove the platen holder cover and remove the Strip plate. Platen holder cover Square Hole Hook...
  • Page 63 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.4 RFID Operation Check Mount the Left Side Cover in a reverse order of removal. Be careful not to pinch the cables. Left Side Cover Plug the Power cord into the electrical outlet and turn ON the printer.
  • Page 64 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) Place a test tag (RFID tag) on the area indicated in the following photo, and perform a read test. Test Tag (RFID Tag) Select [TEST] and press the [ENTER] key.
  • Page 65 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.5 Reference Information: Antenna and shield label indication of the mounting position 4.8.5.1 Guidelines for the antenna position and shield label selection media specification confirmation 1.
  • Page 66 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) Table 1 (Normal print) A (mm) C (mm) Antenna Shield Label Shielding plate 10 to 20 10 to 18 Front Required 10 to 34 Front Disabled over 20...
  • Page 67 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) Antenna position: Center Shielding plate: Not required Antenna Antenna Shield Screws Screws 2. Move the antenna in the middle position and observe proper alignment as shown in the figure above.
  • Page 68 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.6 RFID Module Settings After installing the RFID Module on the printer, configure the RFID module settings in the printer system mode.  How to enter the System Mode Power OFF Turn on the printer while holding down [FEED] &...
  • Page 69 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.6.1 TEST (1) ID READ The printer enters the read test mode, and a read test is performed each time the [ENTER] key is pressed. When the data of a tag can be read, it is displayed on the LCD.
  • Page 70 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) (3) TAG NONE  EPC C1 Gen2  (4) RF CHANNEL AUTO  Set the channel to be used for writing data onto RFID tags. ...
  • Page 71 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) (3) READ RETRY ● The number of times a tag read is retried Set a maximum number of retries to read an RFID tag. The printer retries to read the data in an RFID tag for up to specified number of times.
  • Page 72 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.7 UHF SETTING (1) POWER LEVEL When the value is “9”, the power is the weakest, and when “18”, the power is the strongest. The factory default setting is “18”.
  • Page 73 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.8 OTHER (1) TAG CHECK Error tag detection is not performed. Though a tag is read before writing data on it, data is ...
  • Page 74 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) Gen2-compatible Hibiki tag (HITACHI) has a function which reduces the (2) MULTI WRITE time to write data on the RFID chips. This is called “Multi-word write”. ...
  • Page 75 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 4.8.9 AGC THRESHOLD SETTING The B-EX706-RFID-U4-EU-R chooses a tag to write data on according to a radio intensity of RFID tags (AGC value). An AGC threshold value has been set to 0 (00h) as factory default, but it may be necessary to change this value according to the tag type to be used.
  • Page 76 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Mar. 1, 2017) 4.8 UHF RFID KIT (B-EX706-RFID-U4-US/EU/AU-R) 3) Set an AGC threshold of data write. Set a value which is lower than the AGC value by 1 or 2, taking variation of RFID tags in performance into consideration.

  • Page 77: 4" Rotary Cutter (B-Ex206-R-Qm-S)

    4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Jan., 2019) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) All the following parts are supplied with the kit. Make sure you have all items shown below. Cutter Unit (1 pc.) Cutter Cover (1 pc.) Cutter Drive Unit (1 pc.) Harness Ass’y (1 pc.)
  • Page 78 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Oct., 2018) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 4. Fully open the Top Cover. Top Cover 5. Release the tab on the right end by pushing it, then remove the Front Panel (Right). Front Panel (Right) 6.
  • Page 79 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Oct., 2018) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 7. Turn the Head Lever to FREE position and open the Print Head Block Holder Plate. Head Lever Print Head Block Holder Plate 8. Open the Print Head Block. Print Head Block 9.
  • Page 80 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Oct., 2018) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 10. Remove the Strip Plate. Strip Plate 11. Restore the Platen Holder Cover. NOTE: The strip plate is not used. Keep it safe for future use. Platen Holder Cover 4.9.2 Mounting the Cutter Drive Unit 1.
  • Page 81 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Jan., 2019) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 3. Insert the connector of the Harness Ass’y into the hole in the Main Frame, then fit the Cord Bush which was put onto the Harness Ass’y in Step 1 into the hole. Be sure to route the harness inside the hook. Bush Main Frame Main Frame...
  • Page 82 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Jan., 2019) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 4.9.3 Attaching the Cutter Unit 1. Attach the metal bracket to the back of the cutter using the 2 M-4X6 screws. M-4x6 Screws M-4x6 Screws Metal Bracket 2.
  • Page 83 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Jan., 2019) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 4. Connect the four harnesses of the Cutter Unit to J1, J2, J3, and J4 on the Cutter Drive Unit. Cutter Unit Cutter Drive Unit 5.
  • Page 84 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Dec., 2018) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 6. Secure the Cutter Unit with the M-4x8 screws. M-4x8 Screw Cutter Cover Open Switch 7. Attach the Cutter Cover to the Cutter Unit with the two screws so that the tab of the Cutter Cover turns on the Cutter Cover Open Switch.
  • Page 85 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Dec., 2018) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 2. Fasten the Harness Ass’y with the Cable Clamp. 3. Connect the Harness Ass’y to J11 on the Main PC board. Main PC Board Cable Clamp Harness Ass’y Cable Clamp...
  • Page 86 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33031 (Revision Date: Oct., 2018) 4.9 4” ROTARY CUTTER (B-EX206-R-QM-S) 9.4.5 Cut Angle Adjustment When the cutter cuts media obliquely, adjust the cut angle using the following procedure. 1. Loosen the two SM-4 x8B screws. 2.

  • Page 87: System Mode

    5. SYSTEM MODE EO18-33031 (Revision Date: Nov., 2017) 5.1 OUTLINE OF THE SYSTEM MODE 5. SYSTEM MODE 5.1 OUTLINE OF THE SYSTEM MODE 1. The printer enters the system mode with the following operations.  While the printer power is off, perform either of the following operations: ・...

  • Page 88: Reflecting The System Mode Settings To The Printer

    5. SYSTEM MODE EO18-33031 (Revision Date: Nov., 2017) 5.2 REFLECTING THE SYSTEM MODE SETTINGS TO THE PRINTER Outline of the top menu <0>RESET Restart the printer. <1>DIAGNOSTIC Perform self diagnosis, print out the result, check for the print head broken elements.

  • Page 89: Diagnostic

    5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC 5.4 DIAGNOSTIC Contents of the DIAG. menu Menu item <1>DIAGNOSTIC MAINTENANCE COUNTER AUTO DIAGNOSTIC HEAD CHECK 5.4.1 MAINTENANCE COUNTER The following table shows the menu structure from the top menu of the system mode to MAINTENANCE COUNTER.

  • Page 90: Counter Parameter Print Contents

    5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC 3. Menu operation example Display Procedure SYSTEM MODE C1.6 1. Turn off the printer. ▲ <0>RESET <1>DIAGNOSTIC 2. Turn on the printer while holding down [FEED] and <2>SET PARAMETERS <3>TEST PRINT [PAUSE] keys at the same time. ▼...
  • Page 91 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC When an error occurred during printing CHECKING & PRINT The printer displays the error message, and stops. The ERROR LED turns on and the ONLINE LED turns RIBBON ERROR off. 1. Press the [ENTER] or [CANCEL] key. 2.
  • Page 92 5. SYSTEM MODE EO18-33031 (Revision Date: Nov., 2017) 5.4 DIAGNOSTIC 5.4.1.1 Counter Parameter Print Contents << COUNTER >> TOTAL FEED 3.7km [QM] << USB >> FEED 2.4km SERIAL NUMBER [DISABLE] FEED1 1.3km [XXXXXXXXXXXX] FEED2 0.0km << RS-232C >> FEED3 0.0km BAUD RATE [9600] FEED4...
  • Page 93 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC *1: If “CN” is selected for the parameter clear destination, the ENERGY TYPE parameter is not displayed on the menu and unable to be set in the system mode and user system mode. However, the initial value (See Section 5.8.3 PARAMETER CLEAR.) will be set after a parameter clear, so it is printed on the maintenance counter/parameter settings print label.
  • Page 94 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC [Description] Cut count [Range] 0 to 1000000 [Counting condition] Every cut operation is counted. The cut count is saved every 4 cut operations. HEAD U/D [Description] Head up/down count [Range] 0 to 2000000 [Counting condition] The number of times the print head moves up and down with the solenoid for ribbon save is counted.
  • Page 95 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC THRESHOLD<R> 0.0V to 4.0V Threshold fine adjustment for reflective sensor THRESHOLD<T> 0.0V to 4.0V Threshold fine adjustment for transmissive sensor << PARAMETER SETTINGS >> Item Description Value to be printed MEDIA LOAD [ ] [Description] Media feed to the print start position [Values to be printed] OFF: Disabled.
  • Page 96 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC [Description] Whether to enable the pre-peel-off function [Values to be printed] OFF: Enabled. Disabled. BACK FEED SPEED [ ] [Description] Reverse feed speed [Values to be printed] STD: 3 ips LOW: 2 ips CALIBRATION [ ] [Description] Automatic calibration [Values to be printed] OFF:...
  • Page 97 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC [Description] Whether to send a peel-off wait status to the host [Values to be printed] OFF: Not sent. sent. USB I/F STATUS [ ] [Description] Whether to send a response to the host via USB [Values to be printed] OFF: Not sent.
  • Page 98 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC MAXICODE SPEC. [ ] [Description] Maxicode specification [Values to be printed] TYPE1: Compatible: Compatible with the current version TYPE2: Special Spec: Special specification XML [ ] [Description] XML data printing [Values to be printed] OFF: Disabled.
  • Page 99 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC rsv9: (Reserved9): Reserved Note: If “CN” is selected for the parameter clear destination, the ENERGY TYPE parameter is not displayed on the menu and unable to be set in the system mode and user system mode. However, the initial value will be set after a RAM clear, so it is printed on the maintenance counter/parameter settings print label.
  • Page 100 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC Displayed. IP ADDRESS [ ] [Description] Whether to display IP address [Values to be printed] OFF: Hidden. Displayed. CONTRAST [ ] [Description] LCD contrast [Values to be printed] 24 to 50 SYSTEM PASSWORD [ ] [Description] System mode password setting [Values to be printed] OFF: Disabled.
  • Page 101 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC 2400: 2400bps 4800: 4800bps 9600: 9600bps 19200: 19200bps 38400: 38400bps 115200: 115200bps DATA LENGTH [ ] [Description] Data length [Values to be printed] 8 bits 7 bits STOP BIT [ ] [Description] Stop bit length [Values to be printed] 1 bit 2 bits...
  • Page 102 5. SYSTEM MODE EO18-33031 (Revision Date: Mar. 1, 2017) 5.4 DIAGNOSTIC Reset is performed. PLUG & PLAY [ ] [Description] Plug-and-play operation [Values to be printed] OFF: Plug-and-play is disabled. Plug-and-play is enabled. << LAN/WLAN >> LAN/WLAN [ ] [Description] LAN type [Values to be printed] OFF: Disabled.
  • Page 103 5. SYSTEM MODE EO18-33031 (Revision Date: Mar. 1, 2017) 5.4 DIAGNOSTIC [Values to be printed 2] 00000 to 65535 DHCP [ ] [Description] DHCP setting [Values to be printed] OFF: DHCP is disabled. DHCP is enabled. DHCP CLIENT ID [ ] [Description] DHCP client ID setting (Hex.) [Values to be printed] Max.
  • Page 104 5. SYSTEM MODE EO18-33031 (Revision Date: Mar. 1, 2017) 5.4 DIAGNOSTIC Note: This parameter is set by using the Printer Setting Tool. EAP-TLS EAP-TTLS EAP-FAST MSCHAPV2 EAP-FAST GTC PEAP MSCHAPV2 PEAP MSCHAPV2(w/o Cert) PEAP GTC PEAP GTC(w/o Cert) DEFAULT KEY [ ] [Description] Wireless LAN: Encryption key for sending [Values to be printed] 1 to 4...
  • Page 105 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC RETRY POSITION [ ] [Description] Feed amount to retry data write [Values to be printed] -99MM to +99MM RETRY LABELS [ ] [Description] The number of RFID labels to be issued for retry [Values to be printed] 0 to 255 labels READ RETRY [ ] [Description 1] The number of times tag read is retried...
  • Page 106 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC [Values to be printed] 0 to 15 TAG CHECK [1] [2] [3] [Description 1] Error tag detection [Values to be printed 1] OFF: Error tag detection is not performed. EPCCODE: Error tag detection is performed. ID area data is read before data write to check for error.
  • Page 107 5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC [Description] The number of times data write succeeded [Values to be printed] 0 to 9999999 VOID PRINT TAGS [Description] The number of times data write failed [Values to be printed] 0 to 9999999 << RTC >> BATTERY CHECK [ ] [Description] Battery check [Values to be printed]...

  • Page 108: Auto Diagnostics

    5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC 5.4.2 AUTO DIAGNOSTICS The procedure for printing the self-diagnosis result is mostly the same as that for the maintenance counter/parameter setting data described in Section 5.4.1 MAINTENANCE COUNTER. The following table shows the menu structure from top menu of the system mode to AUTO DIAGNOSTIC. The menu structure of AUTO DIAGNOSTIC Menu item <1>DIAGNOSTIC...

  • Page 109: Auto Self Diag. Print Printout

    5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC 5.4.2.1 Auto Self Diag. Print Printout PROGRAM B-EX6T1-T MAIN XXXXXXXXX K1.0 :F100 BOOT XXXXXXXXX C1.0B :0000 WMON XXXXXXXXX V1.0 :6100 FONT AE00 KANJI NONE :0000 NONE :0000 EEPROM 256B SDRAM 32MB SENSOR1 00000000,00000111 [H]23 ﾟ C [A]22 ﾟ C SENSOR2 [R]4.2V [T]2.5V [E]0.6V PE LV.

  • Page 110: Head Check

    5. SYSTEM MODE EO18-33031 5.4 DIAGNOSTIC 5.4.3 HEAD CHECK The following table shows the menu structure from the top menu of the system mode to HEAD CHECK. The menu structure of HEAD CHECK Menu item <1>DIAGNOSTIC HEAD CHECK Types of message during head check While checking HEAD CHECK CHECKING...

  • Page 111: Set Parameters

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5 SET PARAMETERS Contents of the SET PARAMETERS menu Menu item <2>SET PARAMETERS MEDIA LOAD FEED KEY MOVE TO TEAROFF FW/BK ACT. RIBBON SAVE HEAD UP CUT/RWD PRE PEEL OFF BACK FEED SPEED AUTO HEAD CHECK RIBBON NEAR END PAPER/RBN END...

  • Page 112: Media Load

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.1 MEDIA LOAD ・ OFF Media loading function is disabled. (Same as a feed by press the [FEED] key) ・ STD When the [FEED] key is pressed after the printer is turned on, reset by a batch reset command, or the print head is closed, the printer feeds the media to detect the next gap/black mark.

  • Page 113: Move To Tearoff Pos

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.3.1 MOVE TO TEAROFF POS. When the "MOVE TO TEAROFF” parameter is set to ON, the feed amount can be fine adjusted. Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place...

  • Page 114: Head Up Cut/Rwd

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.6 HEAD UP CUT/RWD. ・ OFF The head-up function is disabled during cut issue or the rewinder is not used. ・ ON The head-up function is enabled during cut issue or the rewinder is used. NOTES: 1.
  • Page 115 5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS NOTES: 1. Stop immediately: When a label end or ribbon end is detected in the middle of printing, printing is immediately stopped. When the printing is restarted, first the initial feed is performed, then the printer starts printing from the unfinished label.
  • Page 116 5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS  The remaining number of labels  [Specified number of labels] [The number of finished labels at the time of printing stop] - 1 If a ribbon end is detected while the last one of the specified number of labels is printed, the remaining number of labels on the LCD will be blank.

  • Page 117: Calibrate

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS Printing: 3 label … After an error is detected, printing is completed. Finished (*) Stop with error … “NO RIBBON” is displayed on the LCD. Initial feed … Restart Printing: 4 label … Finished (*) Printing: 5 label …...

  • Page 118: Power Save Time

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 7. If the second black mark/gap is not found under the above conditions, the printer continues media feed for up to 500.0 mm to find the second black mark/gap. If it still cannot be detected, the printer will stop, as a paper jam.

  • Page 119: Code Page

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.14 CODE PAGE ・ PC-850 ・ PC-852 ・ PC-857 ・ PC-8 ・ PC-851 ・ PC-855 ・ PC-1250 ・ PC-1251 ・ PC-1252 ・ PC-1253 ・ PC-1254 ・ PC-1257 ・ LATIN9 ・ Arabic ・ PC-866 ・...

  • Page 120: Peel Off Status

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.17 PEEL OFF STATUS ・ OFF Disabled ・ ON Enabled 5.5.18 KANJI CODE ・ TYPE1:Windows: Windows code ・ TYPE2:Original: Original code 5.5.19 EURO CODE Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value...

  • Page 121: Feed Adj

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.21 FEED ADJ. Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure +50.0 -50.0 Decimal Exist None +0.0 mm Print start One label position +3.0 mm Print start One label position -3.0 mm...

  • Page 122: Cut Adj

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.22 CUT ADJ Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure +50.0 -50.0 Decimal Exist None +0.0 mm Cut position +3.0 mm Cut position -3.0 mm Cut position Paper feed direction NOTES:...
  • Page 123 5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS label cannot be fed any more. * If the head-up solenoid temperature is high, the print head may not be lifted. [Method 2] Adjust the cut position fine adjustment value. The cut position fine adjustment value can be calculated using the following method. If a calculated value does not work to feed the media backward to the proper home position, the cut position needs to be re-adjusted with another value.
  • Page 124 5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 3. Procedure for label having less than the min. label pitch for each issue speed when the rotary cutter is used When the following conditions are all met, the cut operation for the last label to be cut is performed as follows.

  • Page 125: Back Adj

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.23 BACK ADJ. Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure +9.9 -9.9 Decimal Exist None +0.0mm Print start position (Home position after a back feed) +3.0mm Print start position (Home position after a back feed)

  • Page 126: Adjust

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.24 X ADJUST Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure +99.5 -99.5 Decimal Exist None NOTES: 1. The X ADJUST parameter can fine adjust the print position in X-coordinate (horizontal direction). The fine adjustment shall be performed so that the print position falls within the effective print width.

  • Page 127: Direct

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS NOTE: “Generic” is a setting for securing the print quality equivalent to that of the B-SX, but it is not effective at the print speed of 10 ips or faster. If 10 ips or faster print speed is specified, the printer operation is not guaranteed.

  • Page 128: Ribbon Torque

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.28 RIBBON TORQUE ・ Normal ・ Low 5.5.29 FRONT RIBBON MOTOR The menu structure of FRONT RIBBON MOTOR menu Menu item <2>SET PARAMETERS FRONT RIBBON MOTOR Normal Torque Low Torque 5.5.29.1 Normal Torque Max.

  • Page 129: Rear Ribbon Motor

    5. SYSTEM MODE EM18-33031 5.5 SET PARAMETERS 5.5.30 REAR RIBBON MOTOR The menu structure of REAR RIBBON MOTOR menu Menu item <2>SET PARAMETERS REAR RIBBON MOTOR Normal Torque Low Torque 5.5.30.1 Normal Torque Max. Integer Decimal Unit of Min. value Step Display Sign...

  • Page 130: Test Print

    5. SYSTEM MODE EM18-33031 (Revision Date: Nov., 2017) 5.6 TEST PRINT 5.6 TEST PRINT Contents of TEST PRINT menu Menu item <3>TEST PRINT PRINT CONDITION SLANT LINE(3DOT) CHARACTERS BARCODE NON-PRINTING FACTORY TEST AUTO PRINT(TRANS.) AUTO PRINT(REFL.) 5.6.1 PRINT CONDITION The menu structure of PRINT CONDITION Menu item <3>TEST PRINT PRINT CONDITION...

  • Page 131: Issue Count

    5. SYSTEM MODE EM18-33031 5.6 TEST PRINT 5.6.1.1 ISSUE COUNT ・ 1 ・ 3 ・ 5 ・ 10 ・ 50 ・ 100 ・ 500 ・ 1000 ・ 5000 5.6.1.2 PRINT SPEED Selectable printer speed differs depending on the resolution. Resolution 203dpi 305dpi Print speed...

  • Page 132: Slant Line (3Dot)

    5. SYSTEM MODE EM18-33031 5.6 TEST PRINT 5.6.2 SLANT LINE (3DOT) 3-dot slant lines Magnification of slant lines 3-dot slant lines (Black area ratio: 16.7%) 5-46...

  • Page 133: Characters

    5. SYSTEM MODE EM18-33031 5.6 TEST PRINT 5.6.3 CHARACTERS Gothic + Mincho Gothic + Chinese 5-47...

  • Page 134: Barcode

    5. SYSTEM MODE EM18-33031 5.6 TEST PRINT 5.6.4 BARCODE 5.6.5 NON-PRINTING The printer feed white paper. 5.6.6 FACTORY TEST 5-48...

  • Page 135: Auto Print (Trans.)

    5. SYSTEM MODE EM18-33031 5.6 TEST PRINT 5.6.7 AUTO PRINT (TRANS.) The factory test print is performed on the following conditions, therefore, the parameter settings and the print density fine adjustment value are ignored. Key functions after printing of each test pattern are as follows. ...

  • Page 136: Sensor

    5. SYSTEM MODE EM18-33031 (Revision Date: Nov., 2017) 5.7 SENSOR 5.7 SENSOR Contents of SENSOR menu Menu item <4>SENSOR TEMPERATURE ADJUSTMENT THRESHOLD SELECT THRESHOLD LEVEL 5.7.1 TEMPERATURE The ambient temperature and print head temperature are displayed. Only when the temperature is below zero, the symbol of minus (-) is displayed. The display is updated every 200 msec.

  • Page 137: Transmissive Sensor

    5. SYSTEM MODE EM18-33031 5.7 SENSOR 5.7.2.2 TRANSMISSIVE SENSOR The sensor level of the transmissive sensor is registered. Remove some labels and place the backing paper so that the Transmissive sensor can detect it. The display of the currently detected value is updated every 200 msec. Hold down the [ENTER] key for 3 seconds or more.

  • Page 138: Threshold Select

    5. SYSTEM MODE EM18-33031 5.7 SENSOR 5.7.3 THRESHOLD SELECT ・ REFLECT Threshold value for the reflective sensor is selected. ・ TRANS. Threshold value for the transmissive sensor is selected. 5.7.3.1 REFLECT ・ MANUAL THRESHOLD Threshold set in the manual threshold setting mode is used. ・...

  • Page 139: Threshold Level

    5. SYSTEM MODE EM18-33031 5.7 SENSOR THRESHOLD LEVEL 5.7.4 The menu structure of THRESHOLD LEVEL menu Menu item <2>SET PARAMETERS THRESHOLD LEVEL REFLECT TRANS. 5.7.4.1 REFLECT Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure Decimal None...

  • Page 140: Ram Clear

    5. SYSTEM MODE EM18-33031 5.8 RAM CLEAR 5.8 RAM CLEAR Contents of RAM CLEAR menu Menu item <8>RAM CLEAR NO RAM CLEAR MAINTE.CNT CLEAR PARAMETER CLEAR 5.8.1 NO RAM CLEAR This option is provided for users who access this menu by mistake, and intended to exit from the RAM clear menu without performing any RAM clear.

  • Page 141: Parameter Clear

    5. SYSTEM MODE EM18-33031 5.8 RAM CLEAR <Reference: Maintenance counter printout> << COUNTER >> TOTAL FEED 4.8km [QM] Label distance covered FEED 0.0km ··· FEED1 4.8km FEED2 0.0km FEED3 0.0km FEED4 0.0km ②Print distance PRINT 0.0km ··· PRINT1 4.5km PRINT2 0.0km PRINT3 0.0km...
  • Page 142 5. SYSTEM MODE EM18-33031 5.8 RAM CLEAR NOTES: 1. The destination code printed on the upper right corner of the maintenance counter printout shows which destination was selected for the parameter clear. <Reference: Maintenance counter printout> << COUNTER >> TOTAL FEED 4.8km [QM] FEED 0.0km...
  • Page 143 5. SYSTEM MODE EM18-33031 (Revision Date: Nov., 2017) 5.8 RAM CLEAR Manual threshold fine adjustment for 1.4V THRESHOLD(T) transmissive sensor << PARAMETER SETTINGS>> Item Description Initial value MEDIA LOAD Media feed to the print start position MOVE TO TEAROFF Auto feed to the cut/strip QM TYPE position after printing CN TYPE...
  • Page 144 5. SYSTEM MODE EM18-33031 5.8 RAM CLEAR thermal transfer mode ENERGY TYPE (D) Energy level applied to the print head in NORM: Normal thermal direct mode POWER SAVE TIME Length of time until the printer enters 15min sleep mode RIBBON TORQUE Ribbon torque Normal BASIC...

  • Page 145: Lan/Wlan

    5. SYSTEM MODE EM18-33031 5.8 RAM CLEAR CONTROL Transmission control method XON+READY AUTO << CENTRO >> Item Description Initial value ACK/BUSY ACK/BUSY timing Rising edge INPUT PRIME Whether to reset the printer when the INIT signal is ON PLUG & PLAY Plug and play <<...
  • Page 146 5. SYSTEM MODE EM18-33031 5.8 RAM CLEAR WRITE AGC AGC threshold for data write RETRY MIN AGC AGC threshold lower limit for retry TAG CHECK RFID error tag detection Not cleared MULTI WRITE Hibiki tag multi-word write CALIB. MODE RFID calibration mode CALIB.
  • Page 147 5. SYSTEM MODE EM18-33031 (Revision Date: Nov., 2017) 5.9 INTERFACE 5.9 INTERFACE  Outline of the INTERFACE menu In the INTERFACE mode, you can set the IP Address, Gateway Address, Subnet Mask, DHCP, and DHCP ID which are necessary for a network communication. Since each setting value is different depending on your operating environment.
  • Page 148 5. SYSTEM MODE EM18-33031 5.9 INTERFACE 5.9.1.2 BASIC INFORMATION The following network-related information is displayed. ・ IP address ・ Subnet mask ・ Gateway address ・ Socket port status ・ Socket port number 5.9.1.3 IP ADDRESS IP address is displayed and set. 5.9.1.4 SUBNET MASK Subnet mask is displayed and set.

  • Page 149: Wlan

    5. SYSTEM MODE EM18-33031 (Revision Date: Nov., 2017) 5.9 INTERFACE 5.9.1.12 WLAN The menu structure of WLAN Menu item <6>INTERFACE LAN/WLAN WLAN CONNECTION MODE ESSID WEP DEFAULT KEY 802.11bgn CHANNEL 5.9.1.12.1 CONNECTION MODE ・ AP MODE ・ INFRASTRUCTURE NOTE: For the combinations of WLAN connection mode and authentication, refer to the Network Specification, Section 9.7 Parameter Setting.

  • Page 150: Usb

    5. SYSTEM MODE EM18-33031 5.9 INTERFACE 5.9.2 USB The menu structure of USB Menu item <6>INTERFACE USB SERIAL ID USB I/F STATUS 5.9.2.1 USB SERIAL ID ・ OFF ・ ON 5.9.2.2 USB I/F STATUS ・ OFF: No response is returned. ・...

  • Page 151: Rs-232C

    5. SYSTEM MODE EM18-33031 5.9 INTERFACE 5.9.3 RS-232C The menu structure of RS-232C Menu item <6>INTERFACE RS-232C BAUD RATE DATA LENGTH STOP BIT PARITY CONTROL 5.9.3.1 BAUD RATE ・ 2400 bps ・ 2400 bps ・ 4800 bps ・ 9600 bps ・...

  • Page 152: Centronics

    5. SYSTEM MODE EM18-33031 5.9 INTERFACE 5.9.4 CENTRONICS The menu structure of CENTRO. Menu item <6>INTERFACE CENTRONICS ACK/BUSY INPUT PRIME PLUG & PLAY 5.9.4.1 ACK/BUSY ・ Rising edge ・ Trailing edge 5.9.4.2 INPUT PRIME ・ OFF ・ ON 5.9.4.3 PLUG & PLAY ・...

  • Page 153: Rfid

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10 RFID Contents of RFID menu Menu item <7>RFID TEST MODULE RETRY UHF SETTING OTHER CARRIER SENSE 5.10.1 TEST RFID tag data related to the test is read. Menu item <7>RFID TEST ID READ 5.10.1.1 ID READ The printer enters the read test mode, and a read test is performed each time the [ENTER] key is pressed.

  • Page 154: Module

    5. SYSTEM MODE EM18-33031 5.10 RFID <Display example> Display ・ The number of tag being read/The total number of tags read (Mostly, only 1 tag is read.) ・ For the UHF module, AGC value of the read tag is displayed with decimal number. ・...

  • Page 155: Country

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.2.2 COUNTRY When the module type is set to “U4”, the country code of the currently installed module is displayed. If the module type is set to other than “U4”, “INVALID” is displayed. It is possible to change the country setting only when the module type is set to “U4” and the actually installed module is US or EU or AU.

  • Page 156: Rf Channel

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.2.4 RF CHANNEL A channel used for RFID tag write is set. ・ AUTO ・ 2CH ・ 3CH ・ 4CH ・ 5CH ・ 6CH ・ 7CH ・ 8CH NOTES: 1. When a channel is chosen from 2CH to 8CH, that channel will be continuously used. 2.

  • Page 157: Read Retry

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.3.3 READ RETRY The number of times tag read is retried and the timeout for read retry are set. (1) The number of times tag read is retried Max. Integer Decimal Unit of Min. value Step Display Sign...

  • Page 158: Uhf Setting

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.4 UHF SETTING The parameters related to UHF setting are set. The menu structure of UHF SETTING Menu item <7>RFID UHF SETTING POWER LEVEL Q VALUE AGC THRESHOLD WRITE AGC THRESHOLD WRITE RETRY MIN AGC CALIB.

  • Page 159: Agc Threshold

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.4.3 AGC THRESHOLD Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure Decimal None None None When the obtained gain of an RFID tag is lower than the AGC threshold, the tag is considered as an error tag even if a data write succeeds.

  • Page 160: Calib. Mode

    5. SYSTEM MODE EM18-33031 5.10 RFID Example 1 AGC threshold for data write: 11 Lower limit for retry: 9 Detected tag’s gain: 10 As the gain of the tag is lower than the threshold, a data write operation is not performed for this tag at the first try.

  • Page 161: Calib. Agc

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.4.7 CALIB. AGC By performing an RFID calibration, an AGC (response wave intensity from an RFID tag) value is automatically obtained and set. Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place...

  • Page 162: Other

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.5 OTHER The menu structure of OTHER Menu item <7>RFID OTHER TAG CHECK MULTI WRITE 5.10.5.1 TAG CHECK ・ OFF: Error tag detection is not performed. ・ ON (ID): Error tag detection is performed. ・...
  • Page 163 5. SYSTEM MODE EM18-33031 5.10 RFID 3. Example of operation when “ON (ACCESS PASSWORD)” is selected Display Operation 1. TAG CHECK Select “ON (ACCESS PASSWORD)”. screen ↓ [ENTER] key 2. Access password Enter an 8-digit access password. entry screen ↓ [ENTER] key 3.

  • Page 164: Mult Write

    5. SYSTEM MODE EM18-33031 5.10 RFID 5.10.5.2 MULT WRITE ・ OFF ・ ON NOTES: 1. Gen2-compatible Hibiki tag (HITACHI) has a function which reduces the time to write data on the RFID chips. This is called “Multi-word write”. Use of this function enables a speed-up of the data write operation.

  • Page 165: Rtc

    5. SYSTEM MODE EM18-33031 5.11 RTC 5.11 RTC Contents of RTC menu Menu item <8>RTC DATA/TIME BATTERY CHECK RENEWAL 5.11.1 DATE TIME This setting is effective only when the optional RTC module is installed. Date and time are set. 5.11.2 BATTERY CHECK ・...

  • Page 166: Usb Memory

    5. SYSTEM MODE EM18-33031 5.12 USB MEMORY 5.12 USB MEMORY Contents of USB MEMORY menu Menu item <9>USB MEMORY USB TO PRINTER PRINTER TO USB NOTES: 1. The following table shows the error messages and descriptions which may be displayed while USB memory is used: After the error message is displayed, the operation is not retried.

  • Page 167: Printer To Usb

    5. SYSTEM MODE EM18-33031 5.12 USB MEMORY 3. For the file selection screen, see Section 11.6 FILE SELECTION SCREEN. * The scrollbar on the file selection screen is not provided with the knob regardless of the number of files. 4. The confirmation display appears when a file is selected from the file selection screen. * When CFG files is selected, the message included in the CFG file is shown prior to the confirmation display.

  • Page 168: Factory Test

    5. SYSTEM MODE EM18-33031 5.13 FACTORY TEST 5.13 FACTORY TEST Contents of FACTORY TEST menu Menu item <10>FACTORY TEST HEAD UP ADJUST PANEL TEST KEY TEST 5.13.1 HEAD UP ADJUST The head-up solenoid is turned on for 10 seconds. 5.13.2 PANEL TEST The LCD test is performed in the following order.
  • Page 169 5. SYSTEM MODE EM18-33031 5.13 FACTORY TEST ONLINE LED turns on. ERROR LED turns on. Backlight turns on. 1-dot check pattern is displayed. The upper left corner dot is black. Press any key. ONLINE LED turns on. ERROR LED turns on. Backlight turns on.

  • Page 170: Key Test

    5. SYSTEM MODE EM18-33031 5.13 FACTORY TEST 5.13.3 KEY TEST The test is performed in the following order. (Start)  FEED key test  RESTART key test  PAUSE key test  UP key test  RIGHT key test  DOWN key test ...
  • Page 171 5. SYSTEM MODE EM18-33031 5.13 FACTORY TEST ENTER KEY TEST Press the [ENTER] key. END DISPLAY Press the [ENTER] or [CANCEL] key to return to the upper-level menu. NOTES: 1. If a key other than designated is pressed, the printer waits until the designated key is pressed. (The test does not proceed to the next.) 2.

  • Page 172: Basic

    5. SYSTEM MODE EM18-33031 5.14 BASIC 5.14 BASIC Contents of BASIC menu Menu item <11>BASIC BASIC FILE MAINTENANCE TRACE SYSTEM PROGRAM 5.14.1 BASIC ・ OFF ・ ON 5.14.2 FILE MAINTENANCE The block numbers and BASIC program file names (up to 12 characters) stored in the BASIC program storage area are displayed.

  • Page 173: Emulation Mode

    5. SYSTEM MODE EM18-33031 (Revision Date: Nov., 2017) 5.15 EMULATION MODE 5.15 EMULATION MODE Contents of EMULATION MODE menu Menu item <12>EMULATION MODE ・ OFF Disabled. ・ AUTO DETECT ON Whether to enable Z-Mode or D-Mode is automatically detected. BASIC system mode program screen is not displayed immediately.

  • Page 174: Xml

    5. SYSTEM MODE EM18-33031 5.16 XML 5.16 XML Contents of XML menu Menu item <13>XML ・ OFF Disables XML function. ・ STD Standard specification ・ ORACLE Specification for Oracle ・ SAP Specification for SAP ・ STD (EXT memory) Standard specification (external memory is used) ・...

  • Page 175: Lcd Panel

    5. SYSTEM MODE EM18-33031 5.17 LCD PANEL 5.17 LCD PANEL Contents of LCD PANEL menu Menu item <14>LCD PANEL LANGUAGE DISPLAY CONTRAST 5.17.1 LCD LANGUAGE ・ ENGLISH ・ GERMAN ・ FRENCH ・ DUTCH ・ SPANISH ・ JAPANESE ・ ITALIAN ・ PORTUGUESE ・...

  • Page 176: Ip Address

    5. SYSTEM MODE EM18-33031 5.17 LCD PANEL 5.17.2.3 IP ADDRESS ・ OFF IP address is hidden. ・ ON IP address is displayed. 5.17.3 CONTRAST Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure Decimal None Enabled None...

  • Page 177: Password

    5. SYSTEM MODE EM18-33031 5.18 PASSWORD 5.18 PASSWORD Contents of PASSWORD menu Menu item <15>PASSWORD ・ OFF Password is not set. ・ ON Password is set. 5.18.1 PASSWORD Max. Integer Decimal Unit of Min. value Step Display Sign 0-padding value digit place measure...
  • Page 178 5. SYSTEM MODE EM18-33031 5.18 PASSWORD Password entry for user system mode Display Procedure Turn on the printer, press the [PAUSE] key to place the printer in pause state. Then, hold down the [MODE] key for 3 seconds. The password entry screen is displayed. Enter the password.

  • Page 179: User System Mode

    6. USER SYSTEM MODE EM18-33031 6.1 OUTLINE OF USER SYSTEM MODE 6. USER SYSTEM MODE 6.1 OUTLINE OF USER SYSTEM MODE 1. The printer enters the user system mode with the following operations.  While the printer is in pause state, perform either of the following operations: ・...

  • Page 180: Set Parameters

    6. USER SYSTEM MODE EM18-33031 6.3 SET PARAMETERS 6.3 SET PARAMETERS Same as Section 5.5 SET PARAMETERS of the system mode. 6.4 DETECTION LEVEL Contents of DETECTION LEVEL menu Menu item <3>DETECTION LEVEL 1)REFL.(PRE-PRINT) 2)TRANS.(PRE-PRINT) Same as Section 5.7.4 THRESHOLD LEVEL. 6.5 SYSTEM TOOLS Menu item <4>SYSTEM TOOLS...

  • Page 181: Show Issue Condition

    6. USER SYSTEM MODE EM18-33031 6.6 SHOW ISSUE CONDITION 6.6 SHOW ISSUE CONDITION Contents of SHOW ISSUE CONDITION menu Menu item <5>SHOW ISSUE CONDITION Sensor (*1) Mode (*1) Print speed (*1) Ribbon (*1) Direction (*1) Media pitch (*1) Print length (*1) Print width (*1)

  • Page 182: Reset

    7. DOWNLOAD EM18-33031 6.7 RESET 5. Direction  BOTTOM  TOP  BOTM/Mir  TOP/Mir 6. Media pitch  (10.0 - 1500.0) mm 7. Print length  (6.0 - 1498.0) mm 8. Print width  (10.0 - 160.0) mm 9. Media width ...

  • Page 183: Download

    7. DOWNLOAD EM18-33031 7. DOWNLOAD 7. DOWNLOAD Power OFF (1) Power off state (2) Turn the power on while holding down the [FEED], [RESTART] and [PAUSE] keys at the same time. (3) Download mode display Start of download (4) Send a download command. (5) The printer starts receiving the data.
  • Page 184 7. DOWNLOAD EM18-33031 7. DOWNLOAD * DOWNLOAD MODE2 is unused. There is no difference in downloading procedure from DOWNLOAD MODE. When error occurs while downloading data with download mode, the following error message will be displayed: Error message Error message Description Communication error (Command error) The checksum of the boot program does not end with...

  • Page 185: Auto Configuration Mode

    8. AUTO CONFIGURATION MODE EM18-33031 8.1 OUTLINE OF THE AUTO CONFIGURATION MODE 8. AUTO CONFIGURATION MODE 8.1 OUTLINE OF THE AUTO CONFIGURATION MODE When turning on the printer while holding down the [CANCEL] key, the printer to start auto configuration mode.

  • Page 186: Auto Configuration File

    8. AUTO CONFIGURATION MODE EM18-33031 8.3 AUTO CONFIGURATION FILE 8.3 AUTO CONFIGURATION FILE To execute the auto configuration mode, it is required to create the auto configuration file, which is an exclusive CFG file, in the USB memory in advance. The auto configuration file is stored in the following path under the name of “AUTO CONFIG.CFG”.

  • Page 187: Power Save Function

    9. POWER SAVE FUNCTION EM18-33031 9. POWER SAVE FUNCTION 9. POWER SAVE FUNCTION 1. Printer status allowing shift to the power save mode When the following status continues for a specified length of time, the printer will enter the power save mode and show the power save mode message.
  • Page 188 9. POWER SAVE FUNCTION EM18-33031 9. POWER SAVE FUNCTION 5. Message in the power save mode The language differs depending on the printer status before the printer enters the power save mode. Printer status before power save Supported language Online mode (except for manual Multi-language threshold setting) System mode, User system mode...

  • Page 189: On Line Mode

    EM18-33031 10. ON LINE MODE 10.1 KEY FUNCTION 10. ON LINE MODE 10.1 KEY FUNCTION The printer behaviour is not guaranteed when undefined key is operated. 10.1.1 Online Mode Display Function [FEED] (1) Feeds one piece of media. Ejects one piece of media. Used to adjust the media to the proper position.

  • Page 190: Help Display

    EM18-33031 10. ON LINE MODE 10.1 KEY FUNCTION 10.1.2 Help Display Function [FEED] (1) Ends help display. [RESTART] (1) Ends help display. [PAUSE] (1) Ends help display. [MODE] (1) Ends help display. [CANCEL] (1) Ends help display. (2) Returns to the previous help page. (3) Ends help display.

  • Page 191: Led Function

    EM18-33031 10. ON LINE MODE 10. 2 LED FUNCTION 10.2 LED FUNCTION Indicates that the printer is in online state. [ONLINE] LED Flashes when the printer is communicating with the host. Flashes at a 500-msec. interval (ON: 250ms., OFF: 250ms.) in synchronization with the [ERROR] LED when the printer is turned off.

  • Page 192: Online Mode Lcd Display

    EM18-33031 10. ON LINE MODE 10.4 ONLINE MODE LCD DISPLAY 10.4 ONLINE MODE LCD DISPLAY 10.4.1 Online Mode LCD Display Example Printer LCD Display Display contents condition Online ← Model name, Firmware version (*5) ← Message ← The number of labels printed (*1) ←...

  • Page 193: Icon

    EM18-33031 10. ON LINE MODE 10.4 ONLINE MODE LCD DISPLAY A ribbon near end is detected depending on diameter of the unused ribbon. The diameter of 38mm is equivalent to 30-meter ribbon and the diameter of 43 mm is equivalent to 70-meter ribbon, respectively.
  • Page 194 EM18-33031 10. ON LINE MODE 10.4 ONLINE MODE LCD DISPLAY  Displayed and used when the RFID module is mounted. RFID icon  Appears when a communication between the printer and the RFID module is enabled. Blinks during a communication with the RFID module. ...

  • Page 195: Online Mode Display Transition, Operation Example

    EM18-33031 10. ON LINE MODE 10.4 ONLINE MODE LCD DISPLAY 10.4.3 Online Mode Display Transition, Operation example Idling or normal issuing When [RESTART] key is pressed, the When [PAUSE] key is printer resumes printing if there is pressed while printing: remaining data Printing is stopped.

  • Page 196: Help Screen

    10. ON LINE MODE EM18-33031 10 5 HELP SCREEN 10.5 HELP SCREEN 10.5.1 Explanation of Help Screen When “Help” is displayed at the lower right of the online mode screen, pressing the [RIGHT] or [ENTER] key causes a help message to be shown. The help message is displayed on the upper four lines.

  • Page 197: Help Screen Transition And Operation Example

    10. ON LINE MODE EM18-33031 10 5 HELP SCREEN Help Screen Transition and Operation Example 10.5.2 The help screen consists of three pages, which are Help 1, Help 2 and Help 3. Help 1 shows the details of the error, Help 2 shows a troubleshooting, and Help 3 shows how to recover from the error.

  • Page 198: Manual Threshold Setting

    EM18-33031 10. ON LINE MODE 10.6 MANUAL THRESHOLD SETTING 10.6 MANUAL THRESHOLD SETTING 10.6.1 Outline of Threshold setting When a label stock is printed, the printer automatically corrects the print position by detecting gaps between the labels by using the transmissive sensor to maintain a constant print position. However, when pre-printed label stock is used, print positions may not be detected correctly depending on ink type used for preprints.

  • Page 199: Threshold Setting Operation Example

    EM18-33031 10. ON LINE MODE 10.6 MANUAL THRESHOLD SETTING 10.6.2 Threshold Setting Operation Example 1. Online mode: B-EX4T1 C1.6 Online state ONLINE PRINTED 000000 IP:192.168.010.020 ↓ Press the [PAUSE] key. 2. Online mode: Pause state PAUSE ↓ Hold down the [PAUSE] key for 3 seconds. 3.
  • Page 200 10. ON LINE MODE EM18-33031 10.6 MANUAL THRESHOLD SETTING THRESHOLD <REFL.> 6c. Threshold fine Operation is same as 9.7.4 adjustment THRESHOLD LEVEL. ( 0.0 4.0 V) Press any of the [PAUSE], [ENTER], and [CANCEL] key. 1）REFL.(PRE-PRINT) 6d. Judgment result (After Result: OK (Mid.) the fine adjustment)
  • Page 201 10. ON LINE MODE EM18-33031 10.6 MANUAL THRESHOLD SETTING The threshold setting judgment result is indicated with one of the following icon types. Display example Icon name Explanation OK (Mid.) Print position is detectable with the media sensor. Threshold is at the midpoint between the peak and the baseline.
  • Page 202 EM18-33031 10. ON LINE MODE 10.6 MANUAL THRESHOLD SETTING (8) After the threshold fine adjustment value is set, the screen returns to the result display. (9) While the result of fine adjusted threshold setting is shown, pressing the [LEFT] key returns the screen to the threshold fine adjustment screen and pressing the [RIGHT] key shows the details of the result.
  • Page 203 EM18-33031 10. ON LINE MODE 10.6 MANUAL THRESHOLD SETTING 3: Transmissive sensor (when using No setting is necessary. preprinted labels) 4: Reflective sensor (when using a No setting is necessary. manual threshold value) 6) Press the [MODE] key. → The system mode menu is displayed. 7) Turn off the power, and back to on.

  • Page 204: Rfid Calibration

    EM18-33031 10. ON LINE MODE 10.7 RFID CALIBRATION 10.7 RFID CALIBRATION The supported RFID module and RFID tag types are as follows: Module: B-EX700-RFID-U4-EU-R Tag: The following tag type only (The others are unusable.) • TSE Web (Supplier: SMARTRAC, Chip: NXP U-Code G2iL) Feed direction Label width (mm) Label pitch...
  • Page 205 EM18-33031 10. ON LINE MODE 10.7 RFID CALIBRATION 10.7.1 Outline of the RFID Calibration RFID calibration is a function to automatically determine the distance to the optimum write/read position and the AGC value required for properly writing/reading data on/from RFID tags. When the result of an RFID calibration is saved (by pressing the [ENTER] key) while the detected values are shown on the screen, the value obtained through the RFID calibration is set for the CALIB.

  • Page 206: Rfid Calibration Operation Example

    EM18-33031 10. ON LINE MODE 10.7 RFID CALIBRATION 10.7.2 RFID Calibration Operation Example NOTE: Be sure to complete the following before performing an RFID calibration. 1) Select a usable antenna position in the system mode. (Refer to Section 10.7.1 Outline of the RFID Calibration.) 2) Place the RFID media at the print start position in advance by performing an automatic calibration.

  • Page 207: Information Mode

    EM18-33031 10. ON LINE MODE 10.8 INFORMATION MODE 10.8 INFORMATION MODE 10.8.1 Outline of the Information Mode In the information mode, the total feed amount counted during feed and printing operations is displayed on the LCD, and printed in units of centimeter and inch on request. The feed amount is counted at the end of feed or printing, and saved in the non-volatile memory.

  • Page 208: Information Mode Operation Example

    EM18-33031 10. ON LINE MODE 10.8 INFORMATION MODE 10.8.2 Information Mode Operation Example [Online mode] B-EX4T1 C1.6 1. Normal state ONLINE PRINTED 000000 IP:192.168.010.020 ↓ Press the [PAUSE] key. [Online mode] 2. Pause state PAUSE ↓ Hold down the [UP] key for 3 seconds. [Information mode] BCP COUNTER 477984cm...

  • Page 209: Information Mode Print Sample

    EM18-33031 10. ON LINE MODE 10.8 INFORMATION MODE 10.8.3 Information Mode Print Sample <Print sample> B-EX6T1/T3: Max. number of digits: 74 mm, Center-aligned TOTAL COUNTER LIST MM-dd-yyyy hh:mm xxxxxxxxxxxxxxxx S/N:zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz PRINTER aaaaaaaaacm bbbbbbbbb.binch Max. number of digits: 74 mm Effective print width <Print data>...

  • Page 210: Job Cancellation

    EM18-33031 10. ON LINE MODE 10.9 JOB CANCELLATION 10.9 JOB CANCELLATION 10.9.1 Outline of the Job Cancellation The [CANCEL] key enables cancellation of subsequent print jobs. Holding down the [CANCEL] key for 3 seconds while the printer is in an error* or pause state causes the printer to start a quick reset and shift to the online mode.

  • Page 211: Lcd Messages And Led Indications

    EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS 10.10 LCD MESSAGES AND LED INDICATIONS Acceptance of Restoration by LCD Message Status Request indications the [RESTART] line Printer status and Reset (English) Command ERROR Yes/No LINE Yes/No  ●...
  • Page 212 EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS EXCESS HEAD The thermal head temperature has ●  TEMP become excessively high. ▪ An abnormal condition occurred with the sensor for determining the torque of the ribbon motor. 12 RIBBON ERROR ●...
  • Page 213 EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS When any abnormal operations as below are performed, a system error occurs. (a) Command fetch from an odd address (b) Access to the word data from a place other than the boundary of the word data (c) Access to the long word data from a place other than the boundary of...
  • Page 214 EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS NOTES: 1. When the ribbon near end detection is enabled, the error LED blinks at a 1-second interval (ON for 500 msec. OFF for 500 msec.) while the printer is in a ribbon near end state. 2.
  • Page 215 EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS LCD message (2 line) English German French ONLINE ONLINE PRETE HEAD OPEN Kopf offen. TÊTE OUVERTE PAUSE PAUSE PAUSE COMMS ERROR Kommunikations-Fehler ERREURS DE COMMUNICAT PAPER JAM PAPIERSTAU BOURRAGE PAPIER CUTTER ERROR Messer Fehler ERREUR MASSICOT...
  • Page 216 EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS Dutch Spanish Japanese IN LIJN PREPARADA PRINTKOP OPEN. CABEZAL ABIERTO PAUZE PAUSA COMMUNICATIE FOUT ERROR DE COMUNICACION PAPIER STORING. ATASCO DE PAPEL FOUT SNIJMES ERROR DE CORTADOR GEEN PAPIER SIN PAPEL GEEN LINT SIN CINTA...
  • Page 217 EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS Italian Portuguese Chinese ONLINE On Line PREPARADA Testina Aperta CABECA ABERTA 打印头打开 PAUSA PAUSA 暂停 Errore Seriale ERRO DE COMUNICACAO 通讯错误 Carta inceppata PAPEL ENCRAVADO 卡纸 Errore Taglierina ERRO DE CORTADOR 切刀错误...
  • Page 218 EM18-33031 10. ON LINE MODE 10.10 LCD MESSAGES AND LED INCATIONS Korean Turkish Polish 온라인 ONLINE ONLINE 헤드 열림 Kafa açık OTWARTA GŁOWICA. PAUSE PAUSE PAUZA 통신 에러. İLETİŞİM HATASI BŁĄD COMMS 용지 잼 Kağıt sıkışması ZACIĘCIE PAPIERU 커터 에러 KESİCİ...

  • Page 219: Display Pattern And Key Operation For System Mode And User System Mode

    EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.1 LIST BOX WITH SCROLLBAR 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.1 LIST BOX WITH SCROLLBAR The list box is used for displaying the menus or items to be selected. It is comprised of the following parts. SYSTEM MODE C1.6 Title...
  • Page 220 EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.1 LIST BOX WITH SCROLLBAR Key function (value setting display) Substitute Key Function [MODE] None Returns to the top menu without saving changes. [CANCEL] [FEED] + [RESTART] Returns to the upper-level menu without saving changes.
  • Page 221 EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.1 LIST BOX WITH SCROLLBAR Movement of the cursor in screen scroll The cursor moves in the following way with a press the [UP] or [DOWN] key. The following table shows the example of press the [DOWN] key.
  • Page 222 EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.1 LIST BOX WITH SCROLLBAR 4. When the [MODE] key is pressed while the main menu is displayed: When the [MODE] key is pressed while the main menu of the system mode or user system mode is displayed, the cursor is positioned at the topmost item.

  • Page 223: Value Setting Screen

    EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.2 VALUE SETTING SCREEN 11.2 VALUE SETTING SCREEN The value setting screen is used for setting a value by increasing or decreasing it. It is comprised of the following parts. Display example FEED ADJ.
  • Page 224 EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.2 VALUE SETTING SCREEN Key operation (Setting screen with multiple fields (horizontal)) Substitute Key Function [MODE] None Return to the top menu without saving changes. [CANCEL] [FEED] + [RESTART] Return to the upper-level menu without saving changes.

  • Page 225: Information Screen

    EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.3 INFORMATION SCREEN 11.3 INFORMATION SCREEN The information screen is used when there is no settings are configured. It is comprised with the following: Display example Title Information Display...
  • Page 226 EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.3 INFORMATION SCREEN Key function (RFID tag read) Substitute Key Function [MODE] None Displays the top menu without saving changes. [CANCEL] [FEED] + [RESTART] Displays the upper-level menu without saving changes. [ENTER] [PAUSE] RFID tag is read again.

  • Page 227: Sensor Adjustment Screen

    EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.4 SENSOR ADJUSTMENT SCREEN 11.4 SENSOR ADJUSTMENT SCREEN The sensor adjustment screen is used only when the level of the media sensors on the printer is required to be adjusted.

  • Page 228: Temperature Display Screen

    EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.5 TEMPERATURE DISPLAY SCREEN NOTES: 1. The symbol “*” shown on the right side of the adjustment value indicates the completion of adjustment. 2. The voltage value being selected is updated approximately every 200 msec. interval. 11.5 TEMPERATURE DISPLAY SCREEN Temperature display screen is used only for displaying the print head temperature and ambient temperature.

  • Page 229: File Selection Screen

    EM18-33031 11. DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE 11.6 FILE SELECTION SCREEN 11.6 FILE SELECTION SCREEN File selection screen is used for selecting a file when copying data from USB memory to the printer. It is comprised with the following: Display example Title...

  • Page 230: Initial Setting Wizard

    12. INITIAL SETTING WIZARD EM18-33031 12. INITIAL SETTING WIZARD 12. INITIAL SETTING WIZARD Only when the printer is started for the first time after clears a parameter, the initial setting wizard is started. This wizard enables setting the basic parameters, such as the LCD language and print mode, required for various printer settings.
  • Page 231 12. INITIAL SETTING WIZARD EM18-33031 12. INITIAL SETTING WIZARD 6.-1-1 INITIAL CONFIGURATION Finish 　　FINISH？ ◀Prev　 ENTER：Finish ↓ [ENTER] key. 7． The settings are saved. 6.-2 When “OFF” is selected for CALIBRATE 6.-2-1 Choose an option with the PAPER DETECT FEED/GAP Media detection [UP] or [DOWN] key.
  • Page 232 12. INITIAL SETTING WIZARD EM18-33031 12. INITIAL SETTING WIZARD Key functions (Wizard screen) Substitute key Function [MODE] None Displays the top page without saving the changes. [CANCEL] [FEED] + [RESTART] Displays the upper level menu without saving the changes. [ENTER] [PAUSE] In the case of option selection screen, save the changes and displays the next screen.

  • Page 233: Periodic Maintenance Procedure

    (1) The entire inside of the printer should be cleaned. (2) Wipe the platen, capstan roller, and pinch roller with a cloth moistened with alcohol. (3) Clean the print head elements with the TOSHIBA TEC-approved print head cleaner. Print Head...
  • Page 234 13. PERIODIC MAINTENANCE PROCEDURE EM18-33031 13. PERIODIC MAINTENANCE PROCEDURE (4) Remove paper debris or label glue from the media path. Media Path (5) When using the cutter unit, clean the cutter blade and the media path. WARNING! When cleaning the cutter, be careful not to be injured by the cutter blade. Loosen the two FL -3x6 screws to remove the Cutter Cover.
  • Page 235 50 km NOTES: 1. The above values of the cutter life are obtained on condition that the periodically maintained cutter is used with Toshiba Tec-approved supplies by the proper method described in the manuals. 2. The above values differ depending on the thickness and substances of the media to be used.
  • Page 236 13. PERIODIC MAINTENANCE PROCEDURE 10. Conduct the following tests and make sure that there is no problem. (1) Print test with TOSHIBA TEC-approved media and ribbon. (Print tone, print head position, etc.) (2) Print start position adjustment (Horizontal: media position, vertical: sensor adjustment/adjustment by issuing commands.)

  • Page 237: Troubleshooting

    3. Failure of the MAIN PC board Replace the MAIN PC board. Poor printing 1. Poor media quality. Use the media approved by TOSHIBA TEC. 2. Dirty print head Clean the print head. 3. The print head block is not set Close the print head block completely.
  • Page 238 Media feed failure 1. Media is not set properly. Set the media properly. 2. Poor media quality Use the media approved by TOSHIBA TEC. 3. Improper adjustment of the feed gap Re-adjust the sensor. sensor or black mark sensor.

  • Page 239: Major Unit Replacement

    15. MAJOR UNIT REPLACEMENT EM18-33031 15. MAJOR UNIT REPLACEMENT 15. MAJOR UNIT REPLACEMENT WARNING! Turn the power off and disconnect the power cord before replacing the main parts. CAUTION! When replacing parts or performing maintenance on the printer, be careful not to damage the print head with a hard object like a watch or a ring.

  • Page 240: Power Supply Unit

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.1 POWER SUPPLY UNIT 15.1 POWER SUPPLY UNIT Remove the side panel (L). (Refer to Section 3.2.) Disconnect the power supply harness from the Main PC board. Remove the SMW-4x6 screw to detach the power supply unit from the printer. Power Supply Harness Main PC Board Power Supply Unit...
  • Page 241 15. MAJOR UNIT REPLACEMENT EM18-33031 15.1 POWER SUPPLY UNIT Replace the power supply unit with a new one, then reassemble in the reverse order of removal. Power Supply Unit 15-3...

  • Page 242: Main Pc Board

    9. MAJOR UNIT REPLACEMENT EM18-33031 15.2 MAIN PC BOARD 15.2 MAIN PC BOARD NOTE: After the MAIN PC board is replaced, the printer settings will be reset. Therefore, a copy of the current printer settings needs to be taken in advance using any of the following methods. (1) By using the Printer Setting Tool, save the current settings prior to a replacement of the MAIN PC board, and download these settings to the printer after the replacement.
  • Page 243 9. MAJOR UNIT REPLACEMENT EM18-33031 15.2 MAIN PC BOARD Replace the Main PC board with a new one, then reassemble in the reverse order of removal. MAIN PC Board 15-5...

  • Page 244: Operation Panel Ass'y

    9. MAJOR UNIT REPLACEMENT EM18-33031 15.3 OPERATION PANEL ASS’Y 15.3 OPERATION PANEL ASS’Y Remove the side panel (L). (Refer to Section 3.2.) Remove the operation panel ass’y. (Refer to Section 3.4.) Replace the operation panel ass’y with a new one, then reassemble in the reverse order of removal. 15-6...

  • Page 245: Stepping Motor Ass'y

    15. MAJOR UNIT REPLACEMENT EM18-33031 (Revision Date: Nov., 2017) 15.4 STEPPING MOTOR ASS’Y 15.4 STEPPING MOTOR ASS’Y Remove the side panel (L). (Refer to Section 3.2.) Remove the SMW-3x6 screw to detach the USB connector. Disconnect the stepping motor harness from the stepping motor ass’y. Remove the two SMW-4x8 screws to detach the stepping motor ass’y.
  • Page 246 15. MAJOR UNIT REPLACEMENT EM18-33031 15.4 STEPPING MOTOR ASS’Y Replace the stepping motor ass’y with a new one, then reassemble in the reverse order of removal. 15-8...

  • Page 247: Ribbon Motors (Take-Up, Feed)

    15. MAJOR UNIT REPLACEMENT EM18-33031 (Revision Date: Mar., 2020) 15.5 RIBBON MOTORS (TAKE-UP, FEED) 15.5 RIBBON MOTORS (TAKE-UP, FEED) 15.5.1 Ribbon Motor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the relay cable from the ribbon motor (take-up). 3) Remove the two SMW-3x6 screws to detach the ribbon motor (take-up).

  • Page 248: Ribbon Motor (Feed)

    15. MAJOR UNIT REPLACEMENT EM18-33031 (Revision Date: Mar., 2020) 15.5 RIBBON MOTORS (TAKE-UP, FEED) 15.5.2 Ribbon Motor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the relay cable from the ribbon motor (feed). 3) Remove the two SMW-3x6 screws to detach the ribbon motor (feed). Ribbon Motor (Feed) Relay Cable SMW-3x6 Screw...

  • Page 249: Ribbon Motor Sensors (Take-Up, Feed)

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 15.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 15.6.1 Ribbon Motor Sensor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (take-up). NOTE: The other end of the sensor harness is connected to the Main PC board.
  • Page 250 15. MAJOR UNIT REPLACEMENT EM18-33031 15.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) Replace the ribbon motor sensor (take-up) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points.  Attach the ribbon motor sensor (take-up) to the ribbon sensor plate (take-up) in the correct direction.

  • Page 251: Ribbon Motor Sensor (Feed)

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 15.6.2 Ribbon Motor Sensor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (feed). NOTE: The other end of the sensor harness is connected to the Main PC board. 3) Remove the SMW-3x6 screw to detach the ribbon motor sensor ass’y (feed).
  • Page 252 15. MAJOR UNIT REPLACEMENT EM18-33031 15.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 5) Replace the ribbon motor sensor (feed) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points.  Attach the ribbon motor sensor (feed) to the ribbon sensor plate (feed) in the correct direction. ...

  • Page 253: Print Head

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.7 PRINT HEAD 15.7 PRINT HEAD WARNING! Never perform the replacement just after printing. Doing so may cause you to be injured by the print head being hot. CAUTION! 1. Never touch the element when handling the print head. 2.
  • Page 254 15. MAJOR UNIT REPLACEMENT EM18-33031 15.7 PRINT HEAD Open the top cover. (Refer to Section 3.1.) Turn the head lever to the FREE position to open the ribbon shaft holder plate. (Refer to Section 3.3.) Printer Head Block Holder Plate Open the print head block.
  • Page 255 15. MAJOR UNIT REPLACEMENT EM18-33031 15.7 PRINT HEAD Replace the print head ass’y with a new one, then reassemble in the reverse order of removal. NOTE: Fit the positioning pins of the head bracket into the positioning holes of the print head ass’y, which doesn’t require the position adjustment.

  • Page 256: Platen

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.8 PLATEN 15.8 PLATEN Open the top cover. (Refer to Section 3.1.) Open the print head block. Push the hook through the rectangle hole with a fine tool to remove the platen holder cover. Hook Platen Holder Cover Push Remove the platen holder and the strip plate.
  • Page 257 15. MAJOR UNIT REPLACEMENT EM18-33031 15.8 PLATEN Replace the platen with a new one, then reassemble in the reverse order of removal. NOTES: 1. Apply FLOIL to the platen pulley before installing the platen. Platen Pulley 2. When installing the platen, first fully insert the pulley into the printer. Also make sure that the platen holder cover is fixed with the hook.

  • Page 258: Pinch Roller Lower Ass'y

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.9 PINCH ROLLER LOWER ASS’Y 15.9 PINCH ROLLER LOWER ASS’Y Open the top cover. (Refer to Section 3.1.) Open the print head block. Make sure that the media guide is closed. (In this condition, you can easily remove the pinch roller holder cover on the left side of the feed roller.) Media Guide Push the hook through the rectangle hole with a fine tool to open the pinch roller holder cover.
  • Page 259 15. MAJOR UNIT REPLACEMENT EM18-33031 15.9 PINCH ROLLER LOWER ASS’Y Detach the pinch roller holder and the pinch roller lower ass’y. Pinch Roller Lower Ass’y Pinch Roller Holder Replace the pinch roller lower ass’y with a new one, then reassemble in the reverse order of removal. NOTES: 1.

  • Page 260: Pinch Roller Upper Ass'y

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.10 PINCH ROLLER UPPER ASS’Y 15.10 PINCH ROLLER UPPER ASS’Y Open the top cover. (Refer to Section 3.1.) Open the print head block. Remove the SMW-3x6 screw to remove the pinch roller side plate. SMW-3x6 Screw Pinch Roller Side Plate Remove the three SMW-4x8 screws to detach the pinch roller cover.
  • Page 261 15. MAJOR UNIT REPLACEMENT EM18-33031 15.10 PINCH ROLLER UPPER ASS’Y Release the two springs to remove the pinch roller upper ass’y. Spring Replace the pinch roller upper ass’y with a new one, then reassemble in the reverse order of removal. Pinch Roller Upper Ass’y 15-23...

  • Page 262: Media Sensor Ass'y

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.11 MEDIA SENSORS ASS’Y 15.11 MEDIA SENSORS ASS’Y NOTE: The media sensor ass’y is comprised of the media sensor (upper) and the media sensor (lower). The media sensor (upper) contains the thermistor and the feed gap sensor (photo transistor). The media sensor (lower) contains the black mark sensor and the feed gap sensor (photo diode).
  • Page 263 15. MAJOR UNIT REPLACEMENT EM18-33031 15.11 MEDIA SENSORS ASS’Y Replace the media sensor ass’y with a new one, then reassemble in the reverse order of removal. Media Sensor Ass’y NOTE: After replacing the media sensor ass’y, refer to Section 5.7 to adjust the sensor level for the media to be used.

  • Page 264: Head Up Sensor

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.12 HEAD UP SENSOR 15.12 HEAD UP SENSOR Remove the side panel (L). (Refer to Section 3.2.) Squeeze the four hooks of the head up sensor to remove it from the head up sensor plate. Hook Head-up Sensor Plate Head-up Sensor...

  • Page 265: Ribbon End Sensor

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.13 RIBBON END SENSOR 15.13 RIBBON END SENSOR Open the top cover. (Refer to Section 3.1.) Turn the head lock lever to FREE position and open the Print Head Block Holder Plate. Head Lever Print Head Block Holder Plate Open the print head block.
  • Page 266 15. MAJOR UNIT REPLACEMENT EM18-33031 15.13 RIBBON END SENSOR Disconnect the ribbon end sensor harness from the ribbon end sensor. Ribbon End Sensor Ribbon End Sensor Harness Replace the ribbon end sensor with a new one, then reassemble in the reverse order of removal. NOTE: After replacing the ribbon end sensor, refer to Section 5.7 to adjust the sensor level for the ribbon to be used 15-28...

  • Page 267: Paper Guide Assembly

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.14 PAPER GUIDE ASSEMBLY 15.14 PAPER GUIDE ASSEMBLY Remove the side panel (L). (Refer to Section 3.2.) Open the top cover. (Refer to Section 3.1.) Turn the head lock lever to FREE position and open the Print Head Block Holder Plate. Head Lever Print Head Block Holder Plate...
  • Page 268 15. MAJOR UNIT REPLACEMENT EM18-33031 15.14 PAPER GUIDE ASSEMBLY Loosen the two bottom screws of the Ribbon shaft holder plate. Remove the two platen rollers by unhooking the respective platen holders. After that, remove the 2 screws indicated in the picture below. Paper Guide Assembly Platen Roller Platen Holder...

  • Page 269: Interface Cards

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.15 INTERFACE CARDS 15.15 INTERFACE CARDS Remove the side panel (L). (Refer to Section 3.2.) Each Interface card is being held by 2 screws. Parallel Interface Serial Interface (Note: For GS/TS16 models, this slot is used for WLAN Interface) See Section 4.6 for details Expansion I/O Interface...
  • Page 270 15. MAJOR UNIT REPLACEMENT EM18-33031 15.15 INTERFACE CARDS WLAN Card WLAN Card Parallel Interface Card Parallel Interface Card Parallel Interface Card Parallel Interface Card Replace the respective Interface Cards with a new one, then reassemble in the reverse order of removal.

  • Page 271: Head Up Solenoid

    15. MAJOR UNIT REPLACEMENT EM18-33031 15.16 HEAD UP SOLENOID 15.16 HEAD UP SOLENOID 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Remove the Operation Panel (Refer to Section 3.4.) 3) Remove the 7 screws holding the Solenoid. Front View Side View Detach the 2 connectors from the PCB.
  • Page 272 15. MAJOR UNIT REPLACEMENT EM18-33031 15.16 HEAD UP SOLENOID 5) Pull the shafts from the Solenoid assembly and remove the Solenoid assembly from the frame. Take note of the spring hook when pulling. Spring hook Solenoid Shaft Solenoid Shaft Solenoid Assembly Solenoid Assembly 6) Replace the Head up Solenoid with a new one, then reassemble in the reverse order of removal.

  • Page 273: How To Adjust The Print Head Position

    17.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE The position adjustment range of the print head for the B-EX4/B-EX6 series is ±0.4mm (0.8mm in total). Move the print head element forward in the case of blurred print and move it backward in the case of smudge within the adjustment range to find the best position for clear printing.

  • Page 274: Print Head Position Adjustment Using Adjustment Jigs

    17. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33031 (Revision Date: Jun., 2017) 17.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE 6) Place the removed print head ass’y on an antistatic sheet. Remove “Loctite” applied to the print head fixing screws and loosen the screws. First, align the center of the print head fixing screws, the positioning holes, and the adjustment holes, then perform a print test.

  • Page 275: Adjustment Procedure For A Spare Print Head

    17. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33031 (Revision Date: Jun., 2017) 17.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE 17.2.2 Adjustment procedure for a spare print head If the print quality becomes inferior after replacing the print head with a spare part, adjust the print head position in the same way as the original one.

  • Page 276: Adjustment Procedure For The Installed Print Head

    17. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33031 (Revision Date: Jun., 2017) 17.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE Step 4) Next, place a spare print head to be installed on an antistatic sheet, remove the print head fixing clip (green part), completely remove “Loctite”, and loosen the print head fixing screws.
  • Page 277 17. HOW TO ADJUST THE PRINT HEAD POSITION EO18-33031 (Revision Date: Jun., 2017) 17.2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE Step 2) Remove the print head fixing clip (green part), and loosen the print head fixing screws. First, fit the ±0.2mm jig to the print head in the negative direction and tighten the print head fixing screws.
  • Page 278 18. PRINT HEAD PRESSURE ADJUSTMENT LEVER 18. PRINT HEAD PRESSURE ADJUSTMENT LEVER The B-EX4/B-EX6 Series has a print head pressure adjustment mechanism. Adjusting the balance of the print head pressure with this mechanism, the pressure against the ribbon is made transversely equal, as the result, ribbon wrinkles are improved.
  • Page 279 18. PRINT HEAD PRESSURE ADJUSTMENT LEVER EO18-33031 (Revision Date: Mar. 2020) 18. PRINT HEAD PRESSURE ADJUSTMENT LEVER (2) B-EX4T1/B-EX4T3 series (Ribbon is centered) If the ribbon wrinkles while using a narrow ribbon or when print data is positioned at the right or left side only, basically adjust the side where wrinkles occur to Low and the other side to High to make the print head pressure balance equal.

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