Troubleshooting - Sony LocationFree LF-X11 Operating Instructions Manual

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Troubleshooting

If a problem occurs during operation of the LocationFree TV, refer to the information provided in this
section. Further information is also available on following website.
Locationfree TV FAQ pages:
http://www.sony.com/locationfree/faq/
If the problem persists, contact Sony LocationFree Customer Support.
General
Problem
Monitor does not turn on.
Monitor suddenly turns off.
The Monitor or Base Station does not
respond.
Cannot turn off the Monitor or Base
Station power.
Battery runs out immediately.
The e LED does not turn on.
The e LED stays on, even though the
battery should be charged by now.
* appears.
This icon only appears in Home mode.
Causes and remedies
• Connect the AC power adapter (1 page 21).
• Make sure the battery is inserted.
• Make sure the sleep timer has not been set to activate (1 page 80).
• The battery may be dead. Try replacing it. Batteries can be recharged
about 300 times before needing replacement.
Turn the power off and then on again.
Hold down the power button for at least 3 seconds. This will force it to
turn off.
The battery may be damaged or in need of replacement.
Battery capacity gradually decreases with each recharging. Battery life is
also shortened when the battery is used at extremely high temperatures
(1 page 22).
• Check that the battery is inserted.
• The battery may need replacement.
• There may be a problem with the battery. Disconnect the AC power
adapter. Remove the battery and reinstall it. If the problem persists,
contact Sony LocationFree Customer Support.
• The battery will not charge if the temperature is not between 32°F to
95°F (0°C to 35°C).
• Make sure the Base Station is turned on.
• If the SETUP MODE LED of the Base Station is flashing or lit, wait
until Setup mode ends or turn the Base Station off and then on.
Home-Wireless mode
• Move to a location where
orientation of the Base Station.
• If a nearby device, such as another wireless access point, is operating
on the same wireless channel as the signal from the Base Station,
change the setting on the wireless access point (1 page 64).
• Wireless communications might be interfered by radio waves. Change
the wireless channel or move to a location free from radio interference
(1 page 63).
• When using the 2.4 GHz channel:
• Make sure a microwave oven is not in use nearby. Interference from a
microwave to the wireless signal will stop when the oven is no longer
in use.
• Make sure you are not using a 2.4 GHz cordless phone in the vicinity.
A cordless phone turned on in the vicinity can interfere with the
signal. Change the wireless channel (1 page 63).
appears; or change the height and
Continued
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