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Troubleshooting
If this happens
®
Wi-Fi
doesn't connect
"OUT" is displayed
The PC connected with
a USB cable does not
recognize the product
Operations are not
possible on the keys/
touch panel
Operations on the touch
panel are unreliable
Battery life is short
• Is the Wi-Fi
®
signal strong enough?
• Has Wi-Fi
®
been set up?
• Check the product and the wireless LAN
®
(Wi-Fi
)-supported device to determine that
their Wi-Fi functionality have been turned "ON".
• Check if the correct password has been
entered.
• Is the signal strong enough?
• Are you outside of the service area?
• Is the correct au IC Card inserted?
• Check if the product is correctly connected to
the PC with a USB cable (sample)
• Disconnect the USB cable (sample) from the
PC, restart the PC, and then reconnect the
cable.
• Make sure a USB hub or conversion plug is not
used. Using a USB hub or conversion plug
may prevent the product from working
normally.
• Has "Screen Lock" been set?
• Turn the power off, and turn it on again.
• Is the power on?
• Are you operating the product while wearing
gloves?
• Are you using the tip of a fingernail, or while
holding a foreign object?
• Reboot the product.
• Is the product often used in areas when "OUT"
is displayed?
• Has the internal battery reached the end of its
service life? Check the battery status.
• Is the battery fully charged?
Check this
48
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