Table of Contents
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Q & A Section
Question
Why is there no sound or picture?
Why is there a picture but no sound?
Why does the sound come only from
Sound
one speaker when stereo sound is
selected?
Why is the soundtrack in English when
a different audio language has been
selected?
What can cause a poor picture?
Why
isn't
the video / DVD being
played
shown
Picture
Why is the Blu-ray / DVD player in
black and white?
Why are there horizontal stripes and/
or blurred images on the screen when
in PC mode?
Why doesn't the remote control work?
Why doesn't the Media browser
feature operate?
Why digital subtitles are not shown on
screen when they are selected?
Why is the digital channel locked?
Why are
some
channels unavailable?
Why does the active standby LED
General
sometimes take longer to go out?
Why don't the controls of the TV work?
What is DVB-T?
What is DVB-C?
How are radio channels selected?
What can be done if the
forgotten?
on screen?
encrypted digital
PIN is
English - 24 -
Answer
Check
if
the TV is not in standby mode.
Check the mains plug and all mains connections
Check
if
the volume has not been turned
not been selected
Check the balance in the SOUND menu if it has been set to one
side or not
The programme is currently being broadcast with an English
soundtrack only
Interference or a weak signal. Try a different TV station
Make sure the Blu-ray or DVD player is connected to the TV
as illustrated in the beginning chapters, then select the correct
SOURCE -
input by pressing
Check if the correct input has been chosen or not
The phase may need adjusting. Select PC settings and highlight
Phase and adjust until the picture is clear
Check if the batteries are exhausted or inserted incorrectly
Make sure the USB stick / HDD is connected correctly. Incorrect
operation may occur from a USB Hub connection
Subtitles are not currently being transmitted by the broadcaster
Parental control is activated. Check parental settings
Your subscription needs
upgrading. Contact
provider
When in active standby, the TV's active standby will
automatically search all available channels for updates,
provided automatic update is enabled. The
this may vary.
Led blinks as red and green in this mode
Check if CHILD LOCK is selected or not
Digital Video Broadcast via an aerial / antenna
Digital Video Broadcast via a cable system
You can select them via Channel list
You can reset the TV and perform the First Time Installation
again. Ensure that no one else is aware of this procedure by
securely storing the Owner's Manual
If you are asked to enter a PIN to perform the First Time
Installation consult your authorized retailer
off or
sound mute has
button on the remote
your
service
required time to
do
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