Brother HL-5270DN User Manual

Laser printer
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Brother Laser Printer
USER'S GUIDE
For visually-impaired users
You can read this manual with Screen
Reader 'text-to-speech' software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you
can use it quickly if you need to. You can also read the User's Guide in HTML format by visiting our web site at
http://solutions.brother.com or accessing it from the CD-ROM directly.
Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: The HL-5270DN is not available in the USA and Canada.
HL-5270DN
HL-5280DW
Version 1
EN-US_AS

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Summary of Contents for Brother HL-5270DN

  • Page 1 You can also read the User’s Guide in HTML format by visiting our web site at http://solutions.brother.com or accessing it from the CD-ROM directly. Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.
  • Page 2: Using This Guide

    Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects. Improper Setup icons alert you to devices and operations that are not compatible with the printer.
  • Page 3: Safety Precautions

    DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front or back cover of the printer, DO NOT touch the shaded parts shown in the illustration.
  • Page 4 Carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. DO NOT use flammable substances near the printer. Doing this might cause a fire or electrical shock. CAUTION Cleaning the outside of the printer: •...
  • Page 5: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6: Table Of Contents

    Duplex Printing ...20 Guidelines for printing on both sides of the paper ...20 Manual duplex printing ...20 Automatic duplex printing ...22 Booklet printing (For Windows printer driver) ...24 Carbon copy printing...25 Driver and Software Printer driver ...26 Features in the printer driver (For Windows...
  • Page 7 JAM MP TRAY (Paper jam in the MP tray) ...97 JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray) ...97 JAM INSIDE (Paper jam inside the printer) ...99 JAM REAR (Paper jam behind the back cover) ...101 JAM DUPLEX (Paper jam in the duplex tray)...104...
  • Page 8 Symbol and character sets list...123 Quick reference for bar code control commands...125 Print bar codes or expanded characters...125 Appendix (For Europe and Other Countries) Brother Numbers ...132 Important information: Regulations...133 Radio interference (220 to 240 volt model only)...133 International ENERGY STAR IEC 60825-1 specification (220 to 240 volt model only) ...133...
  • Page 9: About This Printer

    About this Printer What is in the box? When you unpack the printer, make sure that you have all of the following parts. CD-ROM Quick Setup Guide Interface cable An interface cable is not a standard accessory. Buy the proper interface cable for the interface you want to use (USB, parallel or network).
  • Page 10: Front View

    Front view 1 Front cover release button 2 Control panel 3 Face-down output tray support flap (support flap) 4 Front cover 5 Paper tray 6 Power switch 7 Face-down output tray 8 Multi-purpose Tray (MP Tray) 1. About this Printer...
  • Page 11: Back View

    1. About this Printer Back view 1 Back cover 2 Duplex Tray 3 AC power connector 4 LEDs (Light emitting diodes) 5 10/100BASE-TX port 6 USB interface connector 7 DIMM cover 8 Parallel interface connector...
  • Page 12: Positioning The Printer

    Put your printer on a flat, stable surface such as a desk that is free of vibration and shocks. Put the printer near an AC power outlet, so that it can be easily unplugged from the AC power outlet if there is an emergency.
  • Page 13: Network Features

    Network features The Brother machine can be shared on a 10/100 Mb wired Ethernet or IEEE 802.11b/802.11g wireless Ethernet network using the internal network print server in a TCP/IP environment. Note • If you want to use the wireless network, set it up referring to the Quick Setup Guide and the Network User’s Guide on the CD-ROM we have supplied.
  • Page 14: Printing Methods

    About paper Type and size of paper The printer loads paper from the installed paper tray or the multi-purpose tray. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Multi-purpose tray...
  • Page 15: Recommended Paper

    DO NOT use ink jet paper because it may cause a paper jam or damage your printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. To help you choose which paper to use with this printer, see Important information for choosing your paper on page 119.
  • Page 16 You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test one to make sure that the print results are what you want.
  • Page 17: Printable Area

    Printable area When using PCL (standard driver) emulation, the edges of the paper that cannot be printed on are shown in the tables below. Note When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in.). Portrait Letter Legal...
  • Page 18: Printing Methods

    Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 For the proper paper to use, see About paper on page 6. Choose the following from the printer driver: Paper Size ... (1) Media Type ... (2) Paper Source ...
  • Page 19 Pull the paper tray completely out of the printer. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. For legal size paper pull out the back of the paper tray.
  • Page 20 Put the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer. Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
  • Page 21 MP Tray mode is automatically turned on when paper is put in the multi-purpose tray. For the proper paper to use, see About paper on page 6. Choose the following from the printer driver: Paper Size ... (1) Media Type ... (2) Paper Source ...
  • Page 22 Open the MP tray and lower it gently. Pull out the MP tray support flap (1). Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. 2. Printing Methods...
  • Page 23 While pressing the paper-guide release lever, slide the paper guide to fit the paper size. Send the print data to the printer. Note • The side to be printed on must be face up with the leading edge (top of the paper) in first.
  • Page 24: Printing On Thick Paper, Labels And Envelopes

    • When you use Envelope #10, choose Com-10 in Paper Size. • For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined... For more information on the envelope size, see Paper size on page A-8.
  • Page 25 Open the MP tray and lower it gently. Pull out the MP tray support flap (1). Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. 2. Printing Methods...
  • Page 26 • All sides of the envelope should be properly folded without wrinkles or creases. While pressing the paper-guide release lever, slide the paper guide to fit the paper size. Send the print data to the printer. Note • Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the paper to jam or curl.
  • Page 27 Note • If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from the Basic tab. Put a new DL size double-flap envelope in the MP tray with the longest edge of the envelope in first, then print again.
  • Page 28: Duplex Printing

    Use plain paper or recycled paper. Do not use bond paper. Manual duplex printing from the paper tray In the printer driver choose the Advanced tab, then choose the Manual Duplex printing mode, and from the Basic tab choose the Paper Source to be Tray1.
  • Page 29 Note • If you choose the Paper Source to be Auto Select, put the printed even-numbered pages in the MP tray. • When you put paper in the paper tray, first empty the tray. Next, put the printed pages in the tray, with the printed side face up.
  • Page 30: Automatic Duplex Printing

    • Use A4, Letter or Legal size paper when you use the automatic duplex printing function. • Make sure that the back cover is closed. • Make sure that the duplex tray is installed correctly in the printer. • If paper is curled, straighten it and then put it back in the paper tray.
  • Page 31 Click OK. The printer will print on both sides of the paper automatically. For the BR-Script printer driver Open the Properties dialog box in the printer driver. From the General tab, click the Printing Preferences icon. From the Layout tab, choose Orientation, Print on Both Sides (Duplex) and Page Order.
  • Page 32: Booklet Printing (For Windows Printer Driver)

    Booklet printing (For Windows printer driver) Put paper in the paper tray or MP tray. Open the Properties dialog box in the printer driver. From the General tab, choose the Printing Preferences icon. From the Advanced tab, choose Duplex and Use Duplex Unit or Manual Duplex, and then choose Booklet Printing.
  • Page 33: Carbon Copy Printing

    2’ which is yellow colored and has some information already printed on it. If you put paper for ‘Sheet 1’ in Tray 1 and paper for ‘Sheet 2’ in the MP tray, the printer will automatically feed paper for ‘Sheet 1’ from Tray 1 and ‘Sheet 2’...
  • Page 34: Driver And Software

    Driver and Software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). The printer drivers for the following versions of Windows Solutions Center at http://solutions.brother.com.
  • Page 35 These settings are not available with the BR-script printer driver for Windows These settings are not available with Windows NT These settings are not available with Brother Laser driver and BR-Script printer driver for Macintosh / Duplex printing with Duplex tray) ®...
  • Page 36: Features In The Printer Driver (For Windows ® )

    ® • If you are using Windows 2000 or XP, you can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Printer Properties dialog box. ® • If you are using Windows NT Document Defaults...
  • Page 37: Advanced Tab

    Advanced tab Change the tab settings by clicking one of the following icons: Print Quality (1) Duplex Printing (2) Watermark (3) Page Setting (4) Device Options (5) Print Quality Resolution You can change the resolution as follows: • 1200 dpi •...
  • Page 38: Booklet Printing

    Toner Save Mode You can save running costs by turning on the Toner Save Mode, which cuts the print density. Note • We do not recommend Toner Save for printing Photo or Gray Scale images. • Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution. Print Setting You can manually change the print setting.
  • Page 39: Device Options

    Device Options You can set the following in Printer Function: (You can jump to the page for each Printer Function by choosing the function name in the list below.) Job Spooling Quick Print Setup Sleep Time Status Monitor Macro ®...
  • Page 40 5 minutes. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your printer use. While the printer is in sleep mode, the LCDs light is off, but the printer can still receive data. Receiving a print file or document or pressing one of the buttons will automatically wake up the printer to start printing.
  • Page 41 Selections are AUTO, OFF and Printer Default. The page protection feature allows the printer to create the full-page image to be printed in memory before physically moving the paper through the printer. Use this function when the image is complicated and the printer has to wait to process the image before printing.
  • Page 42: Accessories Tab

    The Auto Detect function finds the currently installed optional unit devices and shows the available settings in the printer driver. When you click Auto Detect, options that are installed on the printer will be listed. You can manually add or remove options.
  • Page 43: Support Tab

    Version (1) Displays the printer driver version. Web Update (2) You can check the Brother web site for updated drivers, and automatically download and update the printer driver on your PC. Brother Solutions Center (3) The Brother Solutions Center (http://solutions.brother.com) is a web site offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for...
  • Page 44: Features In The Br-Script (Postscript 3™ Language Emulation) Printer Driver (For Windows )

    For more information, see the Help text in the printer driver. Note The screens in this section are based on HL-5270DN with Windows The screens on your PC may vary depending on the printer model and your operating system. Device Settings tab Choose the options you have installed.
  • Page 45: Printing Preferences

    If you are using Windows NT 4.0, Windows 2000 or XP, you can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-5270DN/HL-5280DW BR-Script3 Properties dialog box. Layout tab You can change the layout setting by choosing the settings for Orientation, Print on Both Sides (Duplex), Page Order and Pages Per Sheet.
  • Page 46: Advanced Options

    Advanced options Choose the Paper Size and Copy Count (1). Set the Scaling and TrueType Font settings (2). You can change settings by choosing the setting in the Printer Features list (3): Print Quality Media Type Job Spooling Passwprd Job Name Toner Save You can save running costs by turning on the Toner Save, which reduces the print density.
  • Page 47: Features In The Printer Driver (For Macintosh ® )

    Features in the printer driver (For Macintosh ® This printer supports Mac OS 9.1 to 9.2 and Mac OS Note The screens in this section are from Mac OS on your operating system. Page Setup You can set the Paper Size, Orientation and Scale.
  • Page 48: Print Settings

    Print Settings You can change settings by choosing the setting in the Print Settings list: Basic tab Resolution You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Note If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower. Media Type You can change the media type as follows: •...
  • Page 49 Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your printer use. While the printer is in sleep mode, the LCD light is off, but the printer can still receive data. Receiving a print file or document or pressing one of the buttons will automatically wake up the printer to start printing.
  • Page 50: Uninstalling The Printer Driver

    You can uninstall the printer driver that you installed with the following steps. Note • This is not available if you installed the printer driver from the Windows Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall.
  • Page 51 Run the Printer Setup Utility printer you want to remove and remove it by clicking the Delete button. Drag the HL-MFLPro folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash. ® Restart the Macintosh ®...
  • Page 52: Software

    Then, each user just clicks that file to have the printer driver, port driver, IP address, and so on, automatically copied to their PC.
  • Page 53: About Emulation Modes

    Windows XP Professional About emulation modes This printer has the following emulation modes. You can change the setting by using the control panel or a Web browser. HP LaserJet Mode The HP LaserJet mode (or HP mode) is the emulation mode in which this printer supports the PCL6 language of the Hewlett-Packard printer.
  • Page 54: Automatic Interface Selection

    Automatic interface selection This printer has an automatic interface selection feature that is turned on by default. This lets it automatically change the interface to IEEE 1284 parallel, USB, or Ethernet depending on which interface is receiving data. When you use the parallel interface, you can turn the high-speed and bi-directional parallel communications on or off by using the control panel buttons to access PARALLEL in the INTERFACE menu.
  • Page 55: Control Panel

    Control Panel Control panel This printer has one liquid crystal display (LCD), seven buttons and one Light Emitting Diode (LED) on the control panel. The display can show various messages with up to 16 characters in one row. The LED light...
  • Page 56: Buttons

    You can pause printing by pressing Go. Pressing Go again restarts the print job. During a pause, the printer is offline. Note If the printer is in PAUSE mode and you do not want to print the data left, press Job Cancel. Once the job has been cancelled, the printer will return to the READY state. Job Cancel You can cancel the processing or printing of data by pressing Job Cancel.
  • Page 57: Reprint

    + or - button Moving through menus on the LCD Pressing the + or - button when the printer is in the Ready state, takes it offline and the LCD will show the control panel menu. Press to scroll through the menus and options. Press or keep pressing the button until you see the setting you want.
  • Page 58: Data Led

    LED indication Blinking The LCD shows the current printer status. When you use the control panel buttons, the LCD will change. If there are any problems, the LCD shows the proper error message, maintenance message or call service message so you will know that you need to take action. For more information about these messages, see LCD messages on page 92.
  • Page 59: Lcd Messages

    Meaning Printer is ignoring data processed using PS driver. Cancelling the job. The printer is setting up. The printer has suspended its operations. Press Go to start the printer again. Press Set to start printing. Printing. Busy processing data. This printer has XX MB memory.
  • Page 60: Reprinting Documents

    • If you want to cancel reprinting, press Job Cancel. • If the printer does not have enough memory to spool the print job data, it will only print the last page. • Pressing the - or + button makes the number of reprint copies decrease or increase. You can choose between 1 and 999 COPIES.
  • Page 61 Make sure that the REPRINT setting is ON by using the control panel buttons to enter the SETUP menu. Note If you print with the driver we have supplied with the printer, the settings for Job Spooling in the printer driver will take priority over the settings made on the control panel. For more information, see Device Options on page 31.
  • Page 62 Press the + or - button to choose the job. Press Set. XXXXXX Enter your password. Press Set. PASS NO.=0000 Note The printer will exit this menu after a time-out period. Press Set or Reprint. If you press Go, the LCD shows PRESS SET TO PRINT. COPIES=1 PRINTING Cancelling the reprint job If you want to cancel the current reprint job, press Job Cancel.
  • Page 63: Using The Control Panel Lcd Menu

    For example: If you feed paper from the MP tray as a priority, change the MP FIRST setting to ON as follows. The default setting is OFF. Turn this setting ON if you want to. Press any of the Menu buttons (+, -, Set or Back) to take the printer offline. READY INFORMATION Press the + or - button to choose PAPER.
  • Page 64: Menu Table

    Shows main firmware date. Shows network firmware version. Shows network firmware date. Shows the size of memory in this printer. Shows the current total printed pages. Shows the pages printed with drum unit. Shows the pages left to print with drum unit.
  • Page 65 Chooses the tray that will be used. When SOURCE is chosen as AUTO: Chooses the order in which the printer uses the paper trays that contain paper of the same size. Chooses whether to feed paper from the MP tray as a priority.
  • Page 66 SETUP (Continued) Submenu Menu Selections PANEL CONTROL LCD DENSITY AUTO ONLINE BUTTON REPEAT MESSAGE SCROLL POWER SAVE TIME AUTO CONTINUE LOCK PANEL PASS NO.=### REPRINT PAGE PROTECTION EMULATION KEEP PCL RAMDISK SIZE DELETE STORAGE SECURE FILE DATA ID (ROM) MACRO ID (ROM) FONT ID (ROM) FORMAT (ROM) The default settings are shown in Bold with an asterisk.
  • Page 67 LONG/FOLIO/DLL/POST CA RD/ORGANIZER J/ORGANIZ ER K/ORGANIZER M/ORGAN IZER L Sets the number of printed pages. 1*/2.../999 This printer can print pages in portrait PORTRAIT*/LANDSCAPE or landscape orientation. Moves the print start position (at the -500/-499.../0*.../+499/ top-left corner of pages) horizontally...
  • Page 68 OFF: LF i LF, FF i FF, or VT i Chooses whether a line feed and OFF*/ON carriage return will happen when the printer reaches the right margin. Chooses whether a line feed and OFF*/ON carriage return will happen when the printer position reaches the bottom margin.
  • Page 69 PRINT MENU (Continued) Submenu Menu Selections EPSON FX-850 FONT NO. FONT PITCH/POIN CHARACTER SET TABLE PRINT AUTO LF AUTO MASK LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN LINES The default settings are shown in Bold with an asterisk. Options Descriptions I000...####(59)* ##.##(10.00/12.00)*...
  • Page 70 PRINT MENU (Continued) Submenu Menu Selections IBM PROPRINTER FONT NO. FONT PITCH CHARACTER SET TABLE PRINT AUTO LF AUTO CR AUTO MASK LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN LINES BR-SCRIPT3 ERROR PRINT CARBON MENU CARBON COPY COPIES COPY 1 TRAY COPY 1 MACRO COPY 2 TRAY...C OPY 8 TRAY...
  • Page 71 NETWORK for HL-5270DN users Submenu Menu Selections TCP/IP TCP/IP ENABLE IP ADDRESS= SUBNET MASK= GATEWAY= IP BOOT TRIES IP METHOD APIPA IPV6 NETBIOS/IP ENET Restores all network settings of the internal print server to default. FACTORY RESET The default settings are shown in Bold with an asterisk.
  • Page 72 NETWORK for HL-5280DW users Submenu 1 Submenu 2 Menu Selections WIRED WIRED ENABLE TCP/IP TCP/IP ENABLE IP ADDRESS= SUBNET MASK= GATEWAY= IP BOOT TRIES IP METHOD APIPA IPV6 ENET NETBIOS/IP Restores wired network settings of the internal print server to default. DEFAULT WLAN WLAN...
  • Page 73 NETWORK for HL-5280DW users (Continued) Submenu 1 Submenu 2 Menu Selections WLAN WIRELESS COMM.MODE (Continued) (Continued) LIST SSID SSID CHANNEL AUTHENTICATION ENCRYPTION WEP KEY SELECT WEP KEY1 SIZE WEP KEY1 TYPE WEP KEY1 WEP KEY2 SIZE WEP KEY2 TYPE WEP KEY2 WEP KEY3 SIZE WEP KEY3 TYPE WEP KEY3...
  • Page 74 RESET MENU Display Shows Description Resets the printer and restores all printer settings (including command settings) to settings RESET PRINTER you have previously made with the control panel buttons. Resets the printer and restores all printer settings (including command settings) to the FACTORY RESET default settings.
  • Page 75 Example of changing the menu setting Setting IP Address Press the + or - button to choose NETWORK (and to display each setting shown below). INFORMATION NETWORK Press Set. TCP/IP Press Set. TCP/IP ENABLE Press the + button. IP ADDRESS= Press Set.
  • Page 76: Default Settings

    RESET MENU: INTERFACE, PAGE PROTECTION, SCALABLE FONT, LOCK PANEL, page counter and local language for display messages. • The COPY setting is always restored to the default setting when the printer is turned off and on again. Network default setting...
  • Page 77: Options

    80 g/m (21 lb) paper. When both optional trays are installed, the printer can hold up to 800 sheets of plain paper. If you want to buy an optional lower tray unit, call the dealer you bought the printer from.
  • Page 78: Dimm

    Dram Type: SDRAM 2 Bank SDRAM can be used. Note • There might be some DIMMs that will not work with the printer. • For more information, call the dealer you bought the printer from or Brother Customer Service. 5. Options...
  • Page 79: Installing Extra Memory

    Unpack the DIMM and hold it by its edges. CAUTION To prevent damage to the printer from static electricity, DO NOT touch the memory chips or the board surface. Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot.
  • Page 80 Put the DIMM cover back on. Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch. Note To make sure that you have installed the DIMM properly, you can print the printer settings page that shows the current memory size.
  • Page 81: Routine Maintenance

    • Be careful not to inhale toner. • After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustration.
  • Page 82: Consumables

    TONER LOW If the LCD shows TONER LOW, the printer has nearly run out of toner. Buy a new toner cartridge and have it ready before you get a TONER LIFE END message. To replace the toner cartridge, see Replacing the toner cartridge on page 75.
  • Page 83 • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from or Brother Customer Service. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 85.
  • Page 84 Push down the blue lock lever and take the toner cartridge out of the drum unit. CAUTION DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 85 CAUTION For UK and other countries Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.
  • Page 86 Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. CAUTION Make sure that you put in the toner cartridge properly or it may separate from the drum unit. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times.
  • Page 87 6. Routine Maintenance Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
  • Page 88: Drum Unit

    • For best performance, use only genuine Brother toner. The printer should be used only in a clean, dust- free environment with adequate ventilation.
  • Page 89 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 90 Unpack the new drum unit. CAUTION Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit. 6. Routine Maintenance...
  • Page 91 CAUTION Make sure that you put in the toner cartridge properly, or it may separate from the drum unit. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. 6. Routine Maintenance...
  • Page 92: Replacing Periodic Maintenance Parts

    At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and paper you use. Approximate Life To Buy Replacement Call Brother Customer Service 100,000 pages Call Brother Customer Service...
  • Page 93: Cleaning

    Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth.
  • Page 94: Cleaning The Inside Of The Printer

    Wipe the outside of the printer with a dry, lint-free cloth to remove dust. Remove anything that is stuck inside the paper tray. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. Put the paper tray back in the printer.
  • Page 95 Take out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  • Page 96 Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 97: Cleaning The Corona Wire

    We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 98 Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. 6. Routine Maintenance...
  • Page 99: Troubleshooting

    Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on.
  • Page 100: Lcd Messages

    If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Use the table below to identify and clear the error message. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. Note The LCD names for the paper trays are as follows.
  • Page 101: Maintenance Messages

    MP tray that is selected in the printer driver. See About paper on page 6. Put the same size paper in the paper tray or MP tray that is selected in the printer driver, SIZE MISMATCH and then press Go, or select the size of paper you set in the TRAY SIZE setting from the control panel.
  • Page 102: Error Message Printout

    Error message printout The printer can also report problems by printing an error message. Use the table below to identify and clear the error message. The default setting for the the error message printout is off. If you want to turn the error message printout on, from the Advanced tab of the Windows printer driver click the Device Options icon, and then choose Error Message Printout.
  • Page 103: Paper Handling

    Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See About paper on page 6. Problem Recommendation The printer does not feed paper. The printer does not feed paper from the MP tray.
  • Page 104: Paper Jams And How To Clear Them

    Paper jams and how to clear them If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper. JAM MP TRAY (1) Paper jam in the MP tray.
  • Page 105: Jam Mp Tray (Paper Jam In The Mp Tray)

    When loading paper in the MP tray, make sure that it touches the back of the tray and stays under the maximum paper height guides on both sides of the tray. If the printer does not automatically start printing, open the front cover and close it, or press Go to start printing.
  • Page 106 Pull the paper tray completely out of the printer. Use both hands to slowly pull out the jammed paper. Put paper below the maximum paper mark (b). While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
  • Page 107: Jam Inside (Paper Jam Inside The Printer)

    HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustrations.
  • Page 108 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill the toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 109: Jam Rear (Paper Jam Behind The Back Cover)

    HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustrations.
  • Page 110 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 111 Using both hands, gently pull the jammed paper out of the fuser unit. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  • Page 112: Jam Duplex (Paper Jam In The Duplex Tray)

    If a paper jam occurs inside the duplex tray, follow these steps: Pull the duplex tray completely out of the printer. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
  • Page 113: Improving The Print Quality

    If you have a print quality problem, print a test page first (see Menu table on page 56). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another PC.
  • Page 114 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 80. The fuser unit may be contaminated. Call Brother Customer Service. All black Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
  • Page 115 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from the label stuck on the OPC drum surface. Clean the drum unit as follows: 94 mm (3.7 in.) 94 mm (3.7 in.)
  • Page 116 0 1 2 3 4 Replacing the toner cartridge on page 75. Black lines down the page The fuser unit may be smudged. Call your dealer or Brother Customer Service. Printed pages have toner stains down the page. Make sure that a torn piece of paper is not inside the printer covering the scanner window.
  • Page 117 See About paper on page 6. If you do not use the printer often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180°...
  • Page 118 Examples of poor print Recommendation quality Open the back cover and make sure that the two blue levers on the left and right hand sides are in the down position. ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Poor Fixing 7.
  • Page 119: Solving Print Problems

    Make sure that the printer cable is not too long. We recommend that you use a parallel or USB cable that is no longer than 2 meters (6.5 feet).
  • Page 120: Network Problems

    Network problems For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we have supplied. Other problems Problem Recommendation The printer cannot print. The ‘There was an error writing to LPT1: (or BRUSB) for the printer’...
  • Page 121: Br-Script 3

    The printer cannot print EPS data that includes binary. CAUTION Not following the instructions for using the printer may cause you to be responsible for all repairs. Recommendation Add optional memory. See Installing extra memory on page 71. You need the following settings to print EPS data: From the Start menu, select Control Panel and then Printer ®...
  • Page 122: Appendix

    Mac OS Linux From standard paper tray and optional paper tray 2 If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower. HL-5270DN HL-5280DW Electrophotographic Up to 30 ppm (Letter size) , Up to 28 ppm (A4 size) Less than 8.5 sec...
  • Page 123: Controller

    Brother original Macintosh utility for printer and print server management. Server based management utility. Download from http://solutions.brother.com. Printer and print server management through Web browser. Code39, Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN-128, Codabar, FIM (US-PostNet), ISBN, Code128...
  • Page 124: Software

    Interactive Help Driver Deployment Wizard ® Download the printer driver for Windows Download the printer driver for Linux from http://solutions.brother.com. Instructional animations for problem solving The Driver Deployment Wizard automates the installation of printers in a peer-to-peer network. Control panel...
  • Page 125: Media Specifications

    High yield cartridge Drum Dimensions / Weights Model × × Dimensions (W Weights HL-5270DN Plain paper, Bond paper, Recycled paper, Envelopes, Labels, Transparencies paper Plain paper, Bond paper, Recycled paper, Transparencies Thin paper Plain paper, Recycled paper 60 to 161 g/m...
  • Page 126: Other

    Intel Pentium 4 with Intel EM64T All base models meet minimum requirements ® 4.0. XP Professional x64 Edition from http://solutions.brother.com. ® ® 95 or Mac OS 9.X. A. Appendix HL-5280DW Average 620 W at 25 ° C (77 ° F) Average 80 W at 25 °...
  • Page 127: Important Information For Choosing Your Paper

    Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper carriage of the printer.
  • Page 128 Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper. This can change greatly depending on the storage environment, although usually paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can sometimes be about 10% in a high humidity environment.
  • Page 129 Paper size Paper size Letter Legal Executive Envelope Monarch Envelope #9 Envelope #10 Envelope #11 Envelope DL Envelope C5 Envelope C6 B5 (JIS) B5 (ISO) Folio 210 × 297 mm 148 × 210 mm 105 × 148 mm 110 × 220 mm 162 ×...
  • Page 130: Symbol And Character Sets

    To use the web browser, follow the steps below. Enter [http://printer’s IP address/] into your browser. For example: [http://192.168.1.2/] (if the printer’s IP address is 192.168.1.2) Click Printer Settings. Enter a user name and a password. The default User Name is [admin] and the default Password is [access].
  • Page 131: Symbol And Character Sets List

    Symbol and character sets list OCR symbol sets When you choose the OCR-A or OCR-B font, the matching symbol set is always used. OCR A (0O) OCR B (1O) HP LaserJet mode ABICOMP Brazil / Portugal (13P) Desktop (7J) HP German (0G) ISO Latin1 (0N) ISO Latin5 (5N) ISO2 IRV (2U)
  • Page 132 HP LaserJet mode (Continued) Roman9 (4U) Russian-GOST (12R) Turkish8 (8T) Ventura Math (6M) Ventura US (14J) Windows Baltic (19L) Windows Greek (9G) Windows Latin2 (9E) Wingdings (579L) IBM mode PC8 Turkish PC852 East Europe PC863 Canadian French Epson mode Danish I Dutch French II Italian...
  • Page 133: Quick Reference For Bar Code Control Commands

    Quick reference for bar code control commands The printer can print bar codes in the HP LaserJet, EPSON FX-850, and IBM Proprinter XL emulation modes. Print bar codes or expanded characters Code ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ...
  • Page 134 Bar Code, expanded character, line block drawing and box drawing 3: 1 (default) ‘ ’ ‘ ’ 2: 1 ‘ ’ ‘ ’ 2.5: 1 ‘ ’ ‘ ’ This parameter chooses the bar code style as above. When the EAN 8, EAN 13, UPC-A, Code 128 or EAN 128 bar code mode is chosen, this bar code style parameter is ignored.
  • Page 135 Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code. Human readable characters are always printed with OCR-B font of 10 pitch and all the current character style enhancements are masked. The default setting is determined by the bar code mode selected by ‘t’ or ‘T’.
  • Page 136: Expanded Character Rotation

    Bar code, expanded character, line block drawing and box drawing height n = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’ 1 EAN13, EAN8, UPC-A, ISBN (EAN13, EAN8, UPC-A), ISBN (UPC-E): 22 mm 2 UPC-E: 18 mm 3 Others: 12 mm Expanded characters i 2.2 mm (preset) Line block drawing and box drawing i 1 dot This parameter shows the height of bar codes or expanded characters as shown above.
  • Page 137 A number of characters other than those stated above will cause a data error that results in the bar code data being printed as normal print data. If the check digit is not correct, the printer decides the correct check digit automatically so that the correct bar code data will be printed. When EAN13 is selected, adding ‘+’...
  • Page 138: Box Drawing

    When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ or ‘T134’ The same rules apply as for ‘t12’ or ‘T12’, ‘t13’ or ‘T13’, or ‘t14’ or ‘T14’. Box drawing ESC i ...
  • Page 139 A. Appendix 'Code 128 set B LPRINT CHR$(27);"it13r1o0x00y140bCODE128B12345?\"; 'Code 128 set C LPRINT CHR$(27);"it14r1o0x00y160b";CHR$(1);CHR$(2);"?\"; 'ISBN(EAN) LPRINTCHR$(27);"it130r1o0x00y180b123456789012?+12345\"; 'EAN 128 set A LPRINT CHR$(27);"it132r1o0x00y210b1234567890?\"; LPRINT CHR$(12)
  • Page 140: B Appendix (For Europe And Other Countries)

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
  • Page 141: Important Information: Regulations

    IEC 60825-1 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where it is needed. This printer has a Class 3B laser diode which produces invisible laser radiation in the laser unit. You should not open the laser unit under any circumstances.
  • Page 142: Internal Laser Radiation

    For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Varning Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
  • Page 143: Important - For Your Safety

    NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the power outlet to shut off the power completely.
  • Page 144: Ec Declaration Of Conformity

    B. Appendix (For Europe and Other Countries) EC Declaration of Conformity...
  • Page 145: C Appendix (For Usa And Canada)

    FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
  • Page 146 Visa, MasterCard, Discover, or American Express credit card, you can order supplies directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
  • Page 147: Important Information: Regulations

    Important A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. HL-5280DW...
  • Page 148: Industry Canada Compliance Statement (For Canada)

    The purpose of the International E Program is to promote the development and popularization NERGY of energy-efficient office equipment. ® As an E Partner, Brother Industries, Ltd. has determined that this product meets the E NERGY NERGY TAR ® guidelines for energy efficiency.
  • Page 149: Laser Notices

    Laser Safety (110 to 120 volt model only) This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 150: Important - For Your Safety

    NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the AC power cord from the AC power outlet to shut off the power completely.
  • Page 151: Index

    Bar code control ... 125 Basic tab ... 28 Booklet printing ... 24 BRAdmin Light ... 44 BRAdmin Professional ... 44 Brother Numbers (USA/Canada) ... 137 BR-Script 3 ... 113 BR-Script 3 mode ... 45 BR-Script menu ... 62 BR-Script printer driver ... 36 Buttons ...
  • Page 152 Power ... 4 Power supply ... 4 PRINT menu ... 58 Print quality ... 105 Printable area ... 9 Printer driver ...28 Processor ... 115 Proprinter XL mode ... 45 QUALITY menu ... 57 Register your product ... 132 Reprint ... 32 Reprint button ...

This manual is also suitable for:

Hl-5280dw

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