Collecting A Final Diagnostic - Hitachi NAS Platform 4000 Series Hardware Reference Manual

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b. Once the prompt returns, press: <ctrl>+d to exit out of BALI into the Linux
Layer.
c. Type su to change the login to root.
d. Password: nasadmin.
e. Restart the chassis monitor by issuing the command: /etc/init.d/
chassis-monitor restart
f. Type scc localhost to return to the Bali prompt.
If the node firmware is at or later than 11.1.3225.02 then perform the following
procedure:
a. Type the command new-battery-fitted --field --confirm
7. Check the Battery Status.
a. Type the command batt-log-show; the output should show that the battery
is fitted and initialization has started.
b. If the battery is not showing fitted or initialization does not start, call the GCC
to open a SR for resolution.

Collecting a final diagnostic

Collect a final diagnostic as the last step in battery replacement.
Procedure
1. Open a browser session to the SMU. (External: 192.0.2.1; Internal: 192.0.2.2).
2. Login as Username: admin Password: nasadmin
3. Collect Diagnostics from the cluster.
a. Navigate to Home > Status and Monitoring > Download Diagnostics
b. Check only the checkboxes and radio button shown below.
c. Click download.
d. Save to a location on your computer.
e. Verify that the archive file can be opened and the contents can be extracted.
f. If the archive file contains the words "MISSING_FILES", repeat step 3. If this
does not resolve the issue, then check that both nodes are fully operational
and resolve any issues identified before repeating the procedure.
Hitachi NAS Platform and Hitachi Unified Storage Series 4000 Hardware Reference
Chapter 5: Replacing server components
Collecting a final diagnostic
73

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