Page 1 WF-C879R User's Guide...
Page 3: Table Of Contents
Contents WF-C879R User's Guide..........................15 Product Basics ............................16 Installing or Using Optional Parts ....................... 16 Optional Accessories and Replacement Parts ................16 Installing the Optional Printer Stand ....................17 Installing the Optional Paper Cassette Units ................. 25 Enabling the Optional Paper Cassettes - Windows..............32 Enabling the Optional Paper Cassettes - Mac ................
Page 4 Android Printing Using the Epson Print Enabler ................70 Using Fire OS Printing ........................70 Using Windows 10 Mobile Printing ....................71 Using Epson Print and Scan App with Windows Tablets ..............71 Wi-Fi or Wired Networking........................72 Network Security Recommendations ....................72 Wi-Fi Infrastructure Mode Setup......................
Page 5 Copying Documents or Photos......................140 Copying Options..........................141 Printing from a Computer ........................145 Printing with the Standard Epson Printer Software - Windows ............145 Synchronizing Printer Settings for Optional Units - Windows ............146 Selecting Basic Print Settings - Windows ..................147 Paper Source Options - Windows ...................
Page 6 Changing the Language of the Printer Software Screens ............170 Changing Automatic Update Options ..................171 Printing with the Epson Standard Printer Software - Mac ..............172 Selecting Basic Print Settings - Mac ................... 172 Paper Source Options - Mac ....................176 Print Quality Options - Mac .....................
Page 7 Registering Contacts for Email, Network, or FTP Scanning - Control Panel ......225 Scanning to a Network Folder or FTP Server................226 Starting a Scan Using the Epson Scan 2 Icon ................229 Starting a Scan from a Scanning Program................... 231 Starting a Scan from a Smart Device...................
Page 8 Additional Scanning Settings - Advanced Settings Tab ............... 238 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........238 Image Format Options......................... 240 Scan Resolution Guidelines ......................240 Scanning with Document Capture Pro or Document Capture ............241 Scanning with Simple Scan in Document Capture Pro - Windows ..........
Page 9 Sending Faxes ..........................287 Sending Faxes from the Product Control Panel................288 Sending a Fax Using the Keypad, Contact List, or History ............288 Fax Sending Options ......................290 Sending a Fax at a Specified Time ..................292 Sending a Fax on Demand ..................... 294 Sending a Stored Fax ......................
Page 10 Checking Ink and Maintenance Box Status - Windows..............324 Checking Ink and Maintenance Box Status - Mac ............... 325 Purchase Epson Ink Packs and Maintenance Boxes ............... 327 Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers ..........327 Removing and Installing Ink Packs....................
Page 11 Job Status Error Codes ........................376 Running a Product Check ........................ 380 Resetting Control Panel Defaults ..................... 382 Solving Setup Problems ........................383 Product Does Not Turn On or Off....................383 Noise After Ink Installation ......................383 Software Installation Problems ....................384 Solving Network Problems .......................
Page 12 Incorrect Colors ........................... 408 Solving Scanning Problems ......................409 Scanning Software Does Not Operate Correctly ................. 409 Cannot Start Epson Scan 2 ......................410 Solving Scanned Image Quality Problems ..................410 Image Consists of a Few Dots Only..................... 411 Line of Dots Appears in All Scanned Images................411 Straight Lines in an Image Appear Crooked ................
Page 13 Uninstall Your Product Software....................... 420 Uninstalling Product Software - Windows ..................420 Uninstalling Product Software - Mac.................... 421 Where to Get Help..........................422 Technical Specifications ........................424 Windows System Requirements ...................... 424 Mac System Requirements ......................425 Paper Specifications ........................426 Printable Area Specifications ......................
Page 14 A Note Concerning Responsible Use of Copyrighted Materials........... 452 Default Delay Times for Power Management for Epson Products ..........452 Copyright Attribution ........................452...
Page 15: Wf-C879R User's Guide
WF-C879R User's Guide Welcome to the WF-C879R User's Guide. For a printable PDF copy of this guide, click here.
Page 16: Product Basics
See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Page 17: Installing The Optional Printer Stand
Optional fax board* C12C934491 Optional Ethernet board C12C934471 *Must be installed by an Epson authorized reseller or technician. Parent topic: Installing or Using Optional Parts Installing the Optional Printer Stand You can install the optional printer stand as a base if the printer will be placed on the floor. You must install the printer stand if you install any optional paper cassettes.
Page 18 3. Make sure you have all the items shown here: Printer stand Side stands (×2) Side stand attachments (×2) Front reinforcing bar Rear reinforcing bar Front cover Side stand and reinforcing bar screws (×18) Cabinet screws (×2) Bracket screws (x2) Rear brackets (x2) Cable clamps (x2)
Page 19 4. Place the stands between the printer stand's casters as shown. 5. Secure the side stands to the printer stand using the side stand attachments and the included screws. Caution: Make sure the stands are securely attached or the product may fall over.
Page 20 6. Attach and secure the reinforcing bars to the stands using the included screws. 7. Place the printer stand on the floor and lock the front casters.
Page 21 8. Attach the front cover to the stands as shown. 9. Close the paper stopper on the output tray, if necessary, and push in the output tray. Lift and remove the output tray from the product.
Page 22 10. Unlock and open the ink pack tray cover. 11. Press the black ink pack tray to release it, then pull the tray out and remove the paper cassette (C1).
Page 23 Note: If you are installing the printer stand under an optional paper cassette unit, remove the paper cassette from the optional cassette unit instead. 12. Lift up your product or optional cassette unit and gently lower it onto the printer stand with the corners aligned.
Page 24 Note: Screws may be left over after installation. Warning: To lift the product, have four or more people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 13.
Page 25: Installing The Optional Paper Cassette Units
14. Remove any seals from the back of the product, and install the cable clamps in any of the locations shown here. Note: You can route the product's power cord or other connection cables through the clamps. 15. Reinsert the black ink pack tray and close the ink pack tray cover. 16.
Page 26 3. Make sure you have all the items shown here: Optional cassette Screws (×4) Paper size label Cassette number sticker 4. Close the paper stopper on the output tray, if necessary, and push in the output tray. Lift and remove the output tray from the product.
Page 27 5. Unlock and open the ink pack tray cover. 6. Press the black ink pack tray to release it, then pull the tray out and remove the paper cassette (C1).
Page 28 7. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
Page 29 8. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit using the included screws. Note: Screws may be left over after installation. Warning: To lift the product, have four people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
Page 30 9. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws as shown. 10. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.
Page 31 11. Insert the paper cassette into your product and place the correct sticker on the cassette unit to indicate the cassette number. 12. Reinsert the black ink pack tray and close the ink pack tray cover. 13. Reinsert the paper cassette you removed and reattach the output tray. 14.
Page 32: Enabling The Optional Paper Cassettes - Windows
Related tasks Synchronizing Printer Settings for Optional Units - Windows Synchronizing Printer Settings - PCL Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Enabling the Optional Paper Cassettes - Windows You need to enable the optional paper cassette units before you can use them with the printer software.
Page 33: Enabling The Optional Paper Cassettes - Mac
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Synchronizing Printer Settings for Optional Units - Windows...
Page 34 Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette units. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...
Page 35: Using The Optional Manual Stapler
Using the Optional Manual Stapler If the optional manual stapler is installed on your product, you can staple up to 20 sheets of plain paper at a time. 1. Insert the paper you want to staple into the manual stapler as shown. Note: The staple position is located directly below the staple stamp.
Page 36: Installing The Optional Ethernet Board
Parent topic: Installing or Using Optional Parts Related concepts Optional Staple Cartridge Replacement Related references Optional Accessories and Replacement Parts Installing the Optional Ethernet Board You can install an Ethernet board in your product to provide additional Ethernet connection ports. 1.
Page 37: Product Parts Locations
3. Insert the Ethernet board firmly into the interface slot and tighten the screws. Caution: Do not remove the cover or touch the back of the Ethernet board. 4. Connect the power cord and other connection cables, then plug in the product. 5.
Page 38: Product Parts - Front And Inside
Parent topic: Product Basics Product Parts - Front and Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Control panel External USB interface port Print head Output tray guides...
Page 39 Output tray Document holder Front cover (A)
Page 40 Cleaning cloth holder and cleaning cloth...
Page 41: Product Parts - Top And Back
Optional manual stapler Paper cassette 1 (C1) Optional paper cassette 2 (C2) Optional paper cassette 3 (C3) Optional paper cassette 4 (C4) Optional printer stand Paper cassette edge guides Paper cassette Ink pack trays Ink pack tray cover lock Ink pack tray cover (P) Parent topic: Product Parts Locations Product Parts - Top and Back...
Page 42 Document cover Scanner glass Automatic document feeder (ADF) cover (F) ADF edge guides ADF input tray ADF paper stopper ADF output tray...
Page 43 Rear feed paper support Rear paper feeder (B) Rear paper feeder cover Rear feed edge guides Rear feed guard Parent topic: Product Parts Locations...
Page 44: Product Parts - Back
Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. EXT. port LINE port AC inlet...
Page 45 Rear cover (D3) Rear cover (E) (optional paper cassettes) Rear cover (D1) Auto duplex unit (D2) Maintenance box LAN port USB port Service USB port (do not remove sticker) Note: If you are using a USB connection, make sure you insert the cable in the correct orientation.
Page 46 With the optional fax board installed EXT. port LINE1 port LINE3 port LINE2 port Parent topic: Product Parts Locations...
Page 47: Using The Control Panel
Related references Optional Accessories and Replacement Parts Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Changing LCD Screen Language...
Page 48: Status Icon Information
home button log out button help button Interrupt button Reset button Contacts button C clear button Numeric keypad Job/Status button, Error light, and Data light Paper Setting button cancel button LCD screen back button Received Fax light Status Icon Information Parent topic: Using the Control Panel Status Icon Information...
Page 49: Selecting The Date And Time
Icons Description The Mute setting is enabled. The printer does not make any sound when you press buttons on the control panel. Displays the Fax Data Information screen. Press this icon to enable sleep mode and turn off the LCD screen. The indicated setting has changed.
Page 50 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. You see a screen like this: 3. Select Daylight Saving Time. 4. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) •...
Page 51: Selecting Your Country Or Region
Selecting Your Country or Region Before using your product, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again.
Page 52 • Web Service settings • Scan settings • System Administration settings • Fax settings • Web Config settings • EpsonNet Config settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2.
Page 53: Entering Characters On The Lcd Screen
8. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Using Presets...
Page 54: Using Presets
• To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select • To enter a space, select Space. Parent topic: Setting a Password and Locking the Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets.
Page 55 3. Select Add New. Enter the administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5.
Page 56 You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK to return to the Presets screen.
Page 57: Setting User Feature Restrictions (Access Control)
When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product.
Page 58: Changing Lcd Screen Language
Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Printing Entering a User ID and Password for Scanning Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator.
Page 59 Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sounds. You see a screen like this: 3.
Page 60: Adjusting The Screen Brightness
Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > LCD Brightness. You see a screen like this: 3. Select the – or + icons to decrease or increase the brightness. 4.
Page 61: Preventing Pc Connection Via Usb
You see a screen like this: 3. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.
Page 62: Checking For Software Updates
Note: Select Yes to restart the product. Changes are not enabled until the product is restarted. Parent topic: Using the Control Panel Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit latin.epson.com/support and select your product.
Page 63: Using Power Saving Settings
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 64: Changing The Power Off Timer Settings
You see a screen like this: 3. Do one of the following: • Select the – or + icon to decrease or increase the number of minutes. • Select the number of minutes on the LCD screen, select the number of minutes from the on- screen keypad, and select OK.
Page 65: Epson Connect Solutions For Smartphones, Tablets, And More
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 66: Setting Up Epson Connect Services
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 67: Using Epson Email Print
Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 68: Using Epson Remote Print
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 69: Using Airprint
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking...
Page 70: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 71: Using Windows 10 Mobile Printing
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Page 72: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations...
Page 73: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 74: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 75 7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...
Page 76: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. Epson product Computer with a wireless interface Other wireless device...
Page 77: Enabling Wi-Fi Direct Mode
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3.
Page 78 • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to verify the product information, then open the Epson iPrint app on your device and select the product displayed on the LCD screen. Select Complete on the LCD screen.
Page 79: Wi-Fi Protected Setup (Wps)
Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
Page 80: Printing A Network Status Sheet
3. Select Router. 4. Select Change Settings, if necessary. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
Page 81: Printing A Network Connection Report
3. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
Page 82: Network Connection Report Codes And Messages
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
Page 83 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 84 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 85 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
Page 86 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 87: Configuring Email Server Settings
Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Page 88: Changing Or Updating Network Connections
You see a screen like this: 3. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 4. Select Proceed to save your settings. 5.
Page 89: Accessing The Web Config Utility
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 90: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 91: Disabling Wi-Fi Features
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Page 92: Enabling Pcl Or Postscript Printing
Before enabling PCL or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the PCL or PostScript drivers, visit epson.com.jm/support and select your product. Installing the PCL Driver - Windows...
Page 93 3. Follow the on-screen instructions until you see this screen: 4. If your product is already connected to a network, select Yes: Network connection and click OK. You see a screen like this:...
Page 94: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or PCL driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 95: Selecting Pdl (Page Description Language) Settings
3. Double-click EPSON. 4. Click Continue on the next two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling PCL or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
Page 96: Pdl Print Configuration Options
3. Select one of the options shown above, then select the PDL print configuration options you want to use. 4. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling PCL or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
Page 97 Option Available Description settings 2-Sided Printing On/Off Selects duplex printing PCL Menu Option Available Description settings Font Source Resident Uses a font preinstalled on the printer Download Uses a font you have downloaded Font Number 1 to 111 Selects the default font number for the default font source Pitch 0.44 to 99.99 cpi...
Page 98: Selecting Printer Language And Interface Settings
Option Available Description settings Paper Source Assign Makes the paper source select command compatible with HP LaserJet 4 Makes the paper source select command compatible with HP LaserJet 4000, 5000, and 8000 Makes the paper source select command compatible with HP LaserJet 5S PS3 Menu Option Available...
Page 99: Printing Language And Interface Options
2. Select Settings > General Settings > Printer Settings. You see a screen like this: 3. Select the printing language and interface options for your connection type. 4. When you are finished, press the home button to return to the Home screen. Printing Language and Interface Options Parent topic: Enabling PCL or PostScript Printing...
Page 100: Printing A Pcl Or Ps3 (Postscript) Status Sheet
Option Available Description settings USB I/F Timeout Setting 0 to 300 seconds Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication. Printing Language menu Option Available Description...
Page 101 You see a screen like this: 3. Select PS3 Font List or PCL Font List . 4. Select Print to print the status sheet. Parent topic: Enabling PCL or PostScript Printing...
Page 102: Loading Paper
Loading Paper in the Paper Cassettes and Rear Paper Feeder Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Paper Cassettes and Rear Paper Feeder You can load paper up to 11 ×...
Page 103 2. Slide the side edge guides in the paper cassette all the way out and set the front edge guide to the paper size you are using. 3. Insert paper with the glossy or printable side down. Then slide the edge guides against the paper, but not too tightly.
Page 104 4. Keep the paper cassette flat as you insert it all the way. 5. If you are loading pre-punched paper, glossy paper, envelopes, or long paper in the rear paper feeder, do one of the following: • Load one sheet of pre-punched paper, short edge first as shown.
Page 105 • Load sheets of paper, glossy or printable side up as shown. • Load up to 10 envelopes, short edge first with the flap facing down and to the left, as shown.
Page 106 • Load long paper by allowing the paper to roll over as shown. Select the user-defined setting as the paper size setting. 6. If the Paper Size Auto Detect setting is enabled, your product automatically detects the size of the paper you loaded.
Page 107 • Papers that are torn, cut, or folded • Papers that are too thick or thin • Pre-printed papers printed by other inkjet printers, thermal transfer printers, page printers, or copiers • Papers that are perforated • Papers that have stickers •...
Page 108: Paper Loading Capacity
Paper Loading Capacity Paper type Paper cassette loading capacity Plain paper 250 sheets (cassette 1): 500 sheets (cassettes 2 to 4): Pre-printed paper A6 (4.1 × 5.8 inches A5 (5.8 × 8.2 inches [105 × 148 mm]) [148 × 210 mm]) Letterhead paper A5 (5.8 ×...
Page 109 Paper type Paper cassette loading capacity Epson Bright White Pro Paper 250 sheets (cassette 1) or 500 sheets (cassettes 2 to 4): Epson Bright White Premium Letter (8.5 × 11 inches [216 × 279 mm]) Paper Epson Multipurpose Plus Paper...
Page 110 Paper type Paper cassette loading capacity Card Stock 1 (25 to 41 lb [91 150 sheets (cassette 1): 300 sheets (cassettes 2 to 4): to 150 g/m A6 (4.1 × 5.8 inches A5 (5.8 × 8.2 inches [105 × 148 mm]) [148 ×...
Page 111 Paper type Paper cassette loading capacity Card Stock 2 (41 to 55 lb [151 120 sheets (cassette 1): 250 sheets (cassettes 2 to 4): to 200 g/m A6 (4.1 × 5.8 inches A5 (5.8 × 8.2 inches [105 × 148 mm]) [148 ×...
Page 112 Legal (8.5 × 14 inches [216 × 356 mm]) 13 × 19 inches (330 × 483 mm) Epson Bright White Pro Paper 150 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson High Quality Ink Jet Paper 130 sheets Epson Presentation Paper Matte...
Page 113 Paper type Rear paper feeder loading capacity Epson Ultra Premium Photo Paper 35 sheets Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi- gloss Epson Photo Paper Glossy Epson Premium Presentation Paper Matte Card Stock 1 (25 to 41 lb [91 to 150 70 sheets: A6 (4.1 ×...
Page 114 Paper type Rear paper feeder loading capacity Card Stock 2 (41 to 55 lb [151 to 200 50 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 ×...
Page 115 Paper type Rear paper feeder loading capacity Card Stock 3 (55 to 68 lb [201 to 256 35 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 ×...
Page 116: Double-Sided Printing Capacity
[216 × 356 mm]) [216 × 356 mm]) 11 × 17 inches (279 × 432 mm) 11 × 17 inches (279 × 432 mm) Epson Bright White Pro 250 sheets (cassette 1) 500 sheets (cassettes 2 to 4) Paper Epson Bright White Premium...
Page 117 Paper type Auto duplex (paper cassettes) Card Stock 1 (25 to 41 lb [91 150 sheets (cassette 1): 300 sheets (cassettes 2 to 4): to 150 g/m A5 (5.8 × 8.2 inches A5 (5.8 × 8.2 inches [148 × 210 mm]) [148 ×...
Page 118 8.5 × 13 inches (216 × 330 mm) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) Epson Bright White Pro Paper 75 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper...
Page 119 Paper type Manual duplex (rear paper feeder) Card Stock 1 (25 to 41 lb [91 to 150 g/m 35 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 ×...
Page 120 Paper type Manual duplex (rear paper feeder) Card Stock 2 (41 to 55 lb [151 to 200 g/m 25 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 ×...
Page 121: Compatible Epson Papers
Selecting Double-sided Printing Settings - Windows Selecting Double-sided Printing Settings - Mac Compatible Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Page 122 [216 × 279 mm]) Epson Multipurpose Plus Paper Letter (8.5 × 11 inches S450217-4 [216 × 279 mm]) Epson High Quality Ink Jet Paper Letter (8.5 × 11 inches S041111 [216 × 279 mm]) Epson Presentation Paper Matte 13 × 19 inches S041069-L (330 ×...
Page 123 Paper Type Size Part number Sheet count Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 S042038 Letter (8.5 × 11 inches S041141 [216 × 279 mm]) S041649 S041271 11 × 17 inches S041156 (279 × 432 mm) 13 ×...
Page 124: Paper Or Media Type Settings - Printing Software
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 41 lb (91 to 150 g/m Card Stock 1 Thick paper up to 41 to 55 lb (151 to 200 g/m...
Page 125: Selecting The Paper Settings For Each Source - Control Panel
Thick paper up to 55 to 68 lb (201 to 256 g/m Card Stock 3 Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy...
Page 126 You see a screen like this: 2. Select the paper source you want to select settings for. You see a screen like this: 3. Select Paper Size. 4. Select the paper size you loaded.
Page 127: Paper Type Settings - Control Panel
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 41 lb (91 to 150 g/m Card Stock 1 Thick paper up to 41 to 55 lb (151 to 200 g/m...
Page 128: Selecting Default Paper Settings - Administrator
Paper type loaded Paper Type setting Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.
Page 129: Paper Source Settings Options
You see a screen like this: 3. Select an Auto Error Solver setting: • Select On to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Page 130: Selecting The Universal Print Settings
Paper Source Available settings Description Settings option Paper Tray Select On to give printing priority to paper loaded in the rear Priority paper feeder A4/Letter Auto Select On to switch the selected paper size to match the Switching loaded paper (Letter or A4) if the wrong size is selected Auto Select Copy Select On for any of these settings to automatically print on...
Page 131: Universal Print Settings Options
You see a screen like this: 3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description...
Page 132 Universal Print Available settings Description Settings option Check Paper Select On to check the paper width before printing. This Width prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed. Skip Blank Page On Select On to skip printing of blank pages automatically Color Correction Off...
Page 133: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 134: Placing Originals In The Automatic Document Feeder
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
Page 135 Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them.
Page 136 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and short edge first.
Page 137 Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it.
Page 138 4. Slide the ADF edge guides against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original.
Page 139 Left direction Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing...
Page 140: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 141: Copying Options
5. To print more than one copy, press a number key on the product's control panel, or select Copies and use the displayed keypad to enter the number of copies. 6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8.
Page 142 Copying option Available settings Description B&W — Copies the document in black and white Density Varying levels Adjusts the lightness or darkness of copies Paper Setting Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources.
Page 143 Copying option Available settings Description Original Size User-Defined Specify the size of your original if it is not a standard size Auto Detect Automatically detects the size of your original Various sizes Select the document size of your original Finishing Group (Same Select to print multiple copies of a multi-page document in Pages)
Page 144 Copying option Available settings Description Reduce to Fit Select On to automatically decrease the image by the Paper percentage you select Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Remove Punch Select On to erase the binding holes on a document...
Page 145: Printing From A Computer
You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 146: Synchronizing Printer Settings For Optional Units - Windows
Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Synchronizing Printer Settings for Optional Units - Windows You must sync the printer driver before you can use any optional equipment installed on the product. 1.
Page 147: Selecting Basic Print Settings - Windows
OK. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print.
Page 148 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 149 5. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting. • To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox.
Page 150: Paper Source Options - Windows
Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows...
Page 151: Multi-Page Printing Options - Windows
Standard For everyday text and image printing. High For photos and graphics with high print quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper.
Page 152 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 153 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Capacity Related tasks Selecting Basic Print Settings - Windows...
Page 154: Double-Sided Printing Options - Windows
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 155: Selecting Additional Print Options - Windows
Selecting Additional Print Options - Windows You can select a variety of additional printing options for your document or photo on the More Options tab. 1. To control handling of print jobs in the product's memory, select one of the Job Type options: •...
Page 156 4. Select any of the additional settings as necessary. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...
Page 157: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 158: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 159: Header/Footer Settings - Windows
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Quiet Mode Lessens noise during printing but may decrease print speed. Parent topic: Selecting Additional Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
Page 160: Selecting A Printing Preset - Windows
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
Page 161: Selecting Extended Settings - Windows
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
Page 162: Extended Settings - Windows
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 163 Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 164: Printing Your Document Or Photo - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
Page 165 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 166: Locked Setting Options
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings.
Page 167 Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...
Page 168: Entering A User Id And Password For Printing
Setting Options Description All Document — Lets you lock all print settings Settings Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print.
Page 169: Selecting Default Print Settings - Windows
5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 170: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the...
Page 171: Changing Automatic Update Options
• To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Checking for Software Updates...
Page 172: Printing With The Epson Standard Printer Software - Mac
Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.
Page 173 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 174 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 175 Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac...
Page 176: Paper Source Options - Mac
Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Note: Cassette 2 through Cassette 4 are available only if you have installed the optional cassettes. Auto Select Automatically selects the paper source based on the selected paper size.
Page 177: Selecting Page Setup Settings - Mac
Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 178: Selecting Print Layout Options - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up...
Page 179 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 180: Double-Sided Printing Options And Adjustments - Mac
Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 181: Color Matching And Color Options - Mac
4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Page 182: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 183: Printing Preferences - Mac
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 184: Printing Your Document Or Photo - Mac
Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 185: Checking Print Status - Mac
Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock.
Page 186: Synchronizing Printer Settings - Pcl Driver - Windows
Selecting Default Print Settings - PCL Driver - Windows Locking Printer Settings - PCL Driver - Windows Parent topic: Printing from a Computer Synchronizing Printer Settings - PCL Driver - Windows You may need to synchronize the printer driver with the product if the printer driver does not detect the correct information or settings from the product.
Page 187 You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. Note: Select the Only Optional Information checkbox if you only want to enable optional equipment, such as an optional cassette unit. The product's settings and other information appears in the Current Printer Information area. 4.
Page 188: Selecting Basic Print Settings - Pcl Driver - Windows
Selecting Basic Print Settings - PCL Driver - Windows Select the basic settings for the document or photo you want to print. Note: The names of settings on the PCL driver screens may vary slightly, depending on the version of the driver you have installed.
Page 189 You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 190: Selecting Default Print Settings - Pcl Driver - Windows
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select any of the available print options. 9.
Page 191 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click on your product, select the PCL option, and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click on your product, select the PCL option, and select Properties.
Page 192: Locking Printer Settings - Pcl Driver - Windows
Locking Printer Settings - PCL Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Right-click on your product, select the PCL option, and select Manage > Printer properties. •...
Page 193: Pcl Driver Locked Setting Options
You see this window: 4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6.
Page 194: Printing With The Postscript (Ps3) Printer Software - Windows
Setting Options Description Watermark Various text Lets you select the text for the watermark or prohibit watermarks watermarks Add/Delete Lets you add or delete a customized text or image-based watermark Settings Lets you select the size, position, and other watermark settings Header/Footer Prohibits headers or footers...
Page 195: Enabling The Optional Paper Cassettes - Postscript Printer Software - Windows
Selecting Default Print Settings - PostScript Printer Software - Windows Parent topic: Printing from a Computer Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows If you installed optional paper cassette units, you need to enable the optional cassette units before you can use them with the PS3 printer software.
Page 196: Selecting Basic Print Settings - Postscript Printer Software - Windows
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Related tasks Enabling the Optional Paper Cassettes - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows...
Page 197 The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) •...
Page 198 You see this window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: • To print text and graphics in black only, select the Black & White setting. •...
Page 199: Selecting Default Print Settings - Postscript Printer Software - Windows
You see this window: 9. Select the print options as necessary. 10. Click OK when you are finished. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Related references Paper Source Options - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 200 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 201: Printing With The Postscript (Ps3) Printer Software - Mac
2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Printing with the PostScript (PS3) Printer Software - Mac...
Page 202: Selecting Basic Print Settings - Postscript Printer Software - Mac
You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Enabling the Optional Paper Cassettes - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac...
Page 203 • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) 1.
Page 204 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 205 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 206 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...
Page 207: Cancelling Printing Using A Product Button
• Select Color Matching to fine-tune the colors in your printout. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Printing Your Document or Photo - Mac Cancelling Printing Using a Product Button If you need to cancel printing, press the cancel button.
Page 208: Scanning
Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
Page 209 • Memory Device saves your scanned file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 210: Scanning To Email
Setting Up a WSD Port (Windows 7/Windows Vista) Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Using Presets Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email.
Page 211 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select an email address from any of the displayed frequent contacts.
Page 212: Scanning To A Connected Computer
Capture Pro (Windows) or Document Capture (Mac) and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Document Capture Pro (Windows) or Document Capture (Mac) on your computer before scanning to your computer.
Page 213 3. Select Scan. You see a screen like this: 4. Select Computer. You see a screen like this:...
Page 214 5. Select Select Computer to choose a computer to scan to, and select it when it appears. Note: The computer you want to scan to must be on the same network as the product or connected to the product with a USB cable. The Select Job screen appears: 6.
Page 215: Scanning To A Memory Device
Related topics Placing Originals on the Product Scanning to a Memory Device You can scan an original and save the scanned image to a external USB device connected to your product. 1. Insert an external USB device into the product's USB port. 2.
Page 216: Scanning To The Cloud
Starting a Scan Using the Product Control Panel Related tasks Connecting a USB Device Related topics Placing Originals on the Product Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect.
Page 217 Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF.
Page 218 8. Select Upload. Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Setting Up Epson Connect Services Related topics Placing Originals on the Product...
Page 219: Setting Up A Wsd Port (Windows 7/Windows Vista)
Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 and Windows 8.x).
Page 220 Note: Not all options or settings may be available, depending on the Scan to option selected. Scan Settings Available options Description Color Mode B&W Select to scan images in black and white Color Select to scan images in color File Format JPEG Select for photos.
Page 221: Setting Up And Scanning To A Network Folder Or Ftp Server
Scan Settings Available options Description Mixed Size Originals Select On to scan originals of varying sizes in their original sizes Density Varying levels Adjust the lightness or darkness of scanned images. Remove Shadow Erase the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper...
Page 222: Creating A Shared Network Folder
Creating a Shared Network Folder You can create a shared network folder on your computer or an FTP site and register its location to your product's Contacts list. Note: If you are creating a shared network folder on a Mac, see your Mac documentation for instructions on creating the folder.
Page 223: Registering Contacts For Network Folder Or Ftp Scanning - Web Config
3. Start File Explorer or Windows Explorer. 4. Create a folder on the Windows desktop with a folder name of 12 characters or less; otherwise, your product may not be able to access the folder. Note: You need to be logged into Windows as an administrator to access the desktop folder and the document folder under each User folder.
Page 224 Note: These instructions use Internet Explorer as an example browser. 1. Start Internet Explorer on a computer that is using the same network as your product. 2. Type your product's IP address into the address bar and press Enter. 3. Click Continue to this website (not recommended). 4.
Page 225: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel
Related tasks Printing a Network Status Sheet Printing a Network Status Sheet Registering Contacts for Email, Network, or FTP Scanning - Control Panel You can create a list of contacts for scanning to email or to a network folder or FTP. Note: Contacts can be locked by an administrator.
Page 226: Scanning To A Network Folder Or Ftp Server
• To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 6. Select the number you want to use for the contact you are adding. 7. Select the Name field. Use the on-screen keyboard to enter the contact name (up to 30 characters) and select OK.
Page 227 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this:...
Page 228 5. Do one of the following: • Choose a saved location on the Destination tab. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location (Required) field, enter the folder location, and select OK. Enter other information as necessary.
Page 229: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 230 You see an Epson Scan 2 window like this:...
Page 231: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 232 You see an Epson Scan 2 window like this:...
Page 233: Starting A Scan From A Smart Device
Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 234 Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Start Epson Scan 2.
Page 235 You see this window:...
Page 236 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
Page 237: Additional Scanning Settings - Main Settings Tab
Placing Originals on the Product Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 238: Additional Scanning Settings - Advanced Settings Tab
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 239 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product...
Page 240: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
Page 241: Scanning With Document Capture Pro Or Document Capture
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 242 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 243: Scanning With Job Scan In Document Capture Pro - Windows
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 244: Adding And Assigning Scan Jobs With Document Capture Pro - Windows
You see a window like this: 4. Select one of the scan jobs (or click Job Settings to create a new scan job). The product scans the loaded original and saves it according to the job settings. 5. Depending on the settings for the scan job you selected, you may be able to view and edit the pages before saving them.
Page 245 1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 246 You see a window like this: 4. To add a scan job, click the New Job icon. 5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution •...
Page 247: Scanning Two Originals Onto One Sheet (Stitching Images) - Windows
Scanning Two Originals onto One Sheet (Stitching Images) - Windows You can scan both sides of a double-sided or folded original in Document Capture Pro and combine them into a single image with the Epson Scan 2 Stitch Images setting (not available for all products).
Page 248 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start and select All Programs or Programs.
Page 249 You see an Epson Scan 2 window like this:...
Page 250: Scanning Multi-Page Originals As Separate Files - Windows
Your product scans the original and the image appears in the Edit Scanned Results window. Note: If the scanned images are not stitched together in the correct orientation, click Scanning Side on the Epson Scan 2 window, select Settings, set the Binding Edge to Left or Top, and rescan the document.
Page 251 • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 3. Select the Job Scan tab.
Page 252 5. Select New Job and select the scan settings. Click Next when finished. You see a window like this: 6. Select the Apply job separation checkbox. 7. Select the method you want to use to separate the originals as the Separator setting. Click Separation Settings to specify the settings for the selected option.
Page 253: Scanning With Document Capture - Mac
Note: Settings may vary depending on the software version you are using. See the Help menu in Document Capture at any time for more information. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this:...
Page 254 Note: See the Help information in Document Capture for details. 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen.
Page 255 7. Click Scan. You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 256: Adding And Assigning Scan Jobs With Document Capture - Mac
11. Depending on the destination you chose, click OK or Send to complete the operation. Adding and Assigning Scan Jobs with Document Capture - Mac Parent topic: Scanning with Document Capture Pro or Document Capture Related topics Placing Originals on the Product Adding and Assigning Scan Jobs with Document Capture - Mac You can add scan jobs that contain specific scan settings and use the jobs when you scan from your product control panel or Document Capture.
Page 257: Entering A User Id And Password For Scanning
If you enabled Access Control on your product, a user ID and password may be required to scan. You can enter the user ID and password in Epson Scan 2. Note: If you do not know the user ID or password, contact your administrator for assistance.
Page 258: Faxing
This will erase all of your network settings and fax data. Note: When using the PCL or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software,visit epson.com.jm/support...
Page 259 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If an optional fax board is installed on your product, you can connect more than one phone cable. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 260 DSL connection Telephone wall jack DSL filter DSL modem...
Page 261 ISDN connection ISDN wall jack Terminal adapter or ISDN router...
Page 262 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 263 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 264: Setting Up Fax Features
Related tasks Receiving Faxes Automatically Using the Fax Setup Wizard Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Page 265 You see a screen like this: 3. Select Proceed. 4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done.
Page 266: Selecting The Line Type
7. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 9. (Receive Mode is automatically set to Auto;...
Page 267: Setting The Number Of Rings To Answer
You see a screen like this: 3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
Page 268: Selecting Advanced Fax Settings
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 269: Basic Settings - Fax
You see a screen like this: 3. Select the group of settings you want to change. Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
Page 270 Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone.
Page 271: Send Settings - Fax
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to answer a call.
Page 272: Receive Settings - Fax
Setting Options Description Auto Rotation Sends an A4 or letter-size document that is placed long edge first into the ADF as an A3-size fax. Quick Memory Send Sends the first page of a multi-page document as soon as it finishes scanning. Select this option to decrease the amount of time it takes to fax a document.
Page 273 Setting Options Description Unconditional Save to Inbox Saves received faxes in printer's inbox Save/Forward Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Converts received faxes to PDFs and saves them on Device an external memory device connected to the printer Forward...
Page 274 Setting Options Description Acting Print On (Split to Pages) Select to split large incoming faxes across multiple sheets. On (Reduce to Fit) Select to reduce the size of large received faxes to fit on the paper size in the selected paper source. Select to print large incoming faxes at their original size on multiple sheets, if necessary.
Page 275: Report Settings - Fax
Report Settings - Fax Set the options you want for fax reports. Setting Options Description Forwarding Report Print on Error Prints a report after forwarding a received document only if an error occurs Print Prints a report after forwarding a received document Do Not Print Does not print a report after forwarding a received document...
Page 276: Security Settings - Fax
Setting Options Description Report Format Simple Prints a simple fax report Detail Prints a fax report that includes error codes Fax Log Output Method Print Prints fax reports Save to Memory Saves fax reports to an inserted memory device. Device Select Create a folder to save fax data to create a folder on the inserted memory device.
Page 277: Setting Up The Fax Utility - Windows
• Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window:...
Page 278: Setting Up Fax Features Using The Fax Utility - Mac
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
Page 279: Setting Up Contacts And Contact Groups
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Page 280: Creating A Contact
Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 2,000 contacts and contact groups combined. 1.
Page 281 You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this:...
Page 282: Editing Or Deleting A Contact
6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK.
Page 283 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this:...
Page 284: Creating A Contact Group
5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. Parent topic: Setting Up Contacts and Contact Groups Creating a Contact Group...
Page 285 You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8.
Page 286: Editing Or Deleting A Contact Group
Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries. You can also delete the entire contact group. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
Page 287: Sending Faxes
You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7.
Page 288: Sending Faxes From The Product Control Panel
Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Sending a Fax Using the Keypad, Contact List, or History Fax Sending Options Sending a Fax at a Specified Time Sending a Fax on Demand Sending a Stored Fax Dialing Fax Numbers from a Connected Telephone Parent topic:...
Page 289 You see a screen like this: Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2- Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: •...
Page 290: Fax Sending Options
5. If you need to change any fax settings, select Fax Settings and select your settings. 6. If you want to preview your fax in black-and-white on the LCD, press the Preview icon. (If the preview looks incorrect, select Cancel, reposition the document or change the fax settings, and repeat this step.) Note: If you do not touch the preview screen for 20 seconds, your product sends the fax automatically.
Page 291 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Density Varying levels Lets you select from various density levels available Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text &...
Page 292: Sending A Fax At A Specified Time
Setting Options Description Priority Send Select On to send the current fax before other faxes waiting to be sent Send Fax Later Select On to send the current fax at a selected time Add Sender Information Off Lets you include a header, your phone number, or a destination list in the selected location on your Outside of Image outgoing faxes...
Page 293 You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9.
Page 294: Sending A Fax On Demand
Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store one scanned document (up to 100 black-and-white pages) and have it sent automatically when another fax machine requests it.
Page 295: Sending A Stored Fax
7. Select Add Document. 8. Review the displayed Fax Settings. Make any necessary changes. 9. Select the Store icon. Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time. Subsequent documents overwrite the existing document. You can also delete a stored document from the Job/Status menu.
Page 296: Dialing Fax Numbers From A Connected Telephone
4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax Data and select On. 7. Select Close. 8. Select any other fax settings as necessary and select Close. 9. Select the Store icon. Your document is scanned, stored, and briefly previewed. 10.
Page 297: Sending Faxes Using The Fax Utility - Windows
4. Select Fax on the LCD screen. 5. Select Fax Settings and select any settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select the Send icon to start sending the fax.
Page 298 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 299 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 300: Sending Faxes Using The Fax Utility - Mac
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 301 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 302 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 303: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 304: Receiving Faxes Automatically
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 305: Forwarding Received Faxes
6. Select the Receive icon to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
Page 306: Receiving A Fax By Polling
3. Select Add Entry and select the forwarding destinations from the contacts list. 4. When you are finished selecting your forwarding destinations, select Close. 5. Confirm the displayed forwarding destinations and select Close. 6. Select an Options When Forwarding Failed option to choose whether you want to print the faxes or save them in the printer's inbox if forwarding received faxes fails.
Page 307: Viewing A Fax On The Lcd Screen (Using The Fax Box)
6. Select Close. 7. Select Close. 8. Enter the fax number you expect to receive the fax from. 9. Select the Polling icon to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Fax Box) You can save received faxes in your product's memory and view them on the LCD screen.
Page 308: Checking Fax Status
5. Select Fax Box. 6. Do one of the following: • Select Inbox/Confidential to view received documents. • Select Stored Documents to view saved documents that have not been sent when Store Fax Data is set to On. • Select Polling Send/Board to view documents that are stored for fax polling. 7.
Page 309: Printing Fax Reports
You see a screen like this: 2. Do one of the following: • To check the status of current fax jobs, select the fax job you want to check. • To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check.
Page 310: Fax Report Options
You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling.
Page 311 Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports...
Page 312: Using External Usb Devices With Your Product
Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 313: Viewing And Printing From The Lcd Screen
1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility. Then right-click the name of your USB device (listed as a removable disk) and select Eject. •...
Page 314 You see a screen like this: 3. Select JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: •...
Page 315: Print Setting Options - Jpeg Mode
9. When you are ready to print, select the Print icon. Note: To cancel printing, select the cancel button or select Cancel on the LCD screen, then select Cancel again to confirm. Print Setting Options - JPEG Mode Parent topic: Viewing and Printing from the LCD Screen Print Setting Options - JPEG Mode Select the print settings you want to use when printing a JPEG from a USB device.
Page 316: Printing Tiff And Pdf Files
Print settings Available options Description Date Various date formats Prints the date the photo was taken on the photo in the format you select. Fix Photo Various settings Automatically adjusts the brightness, contrast, and saturation of the photo based on the setting that is selected.
Page 317: Print Setting Options - Tiff Mode
3. Select TIFF or PDF. You see a list of the available files. 4. Select the file you want to print. You see information about the file. 5. Do the following as necessary: • To print more than one copy, use the numeric keypad on the control panel or select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99).
Page 318: Print Setting Options - Pdf Mode
Print settings Available options Description Layout 1-up Print one photo per page. 20-up Print 20 photos per page. Index Print numbered photo thumbnails with date information. Fit Frame Automatically crops the photo to fit into the selected photo layout. Turns off automatic cropping. Quality Standard Provides good quality for most prints.
Page 319: Transferring Files On A Usb Device
Print settings Available options Description 2-Sided Two-sided printing is off. Two-sided printing is on. Binding (Copy) Select the binding position for the document. Print Order Last Page on Top Select the printing order for multi-page documents. First Page on Top Parent topic: Printing TIFF and PDF Files Transferring Files on a USB Device...
Page 320: Transferring Files From A Usb Device To Your Computer
You see a screen like this: 3. Select Memory Device and make sure it is set to Enable. 4. Select File Sharing. 5. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Related tasks Disconnecting a USB Device Transferring Files from a USB Device to Your Computer...
Page 321 • Mac with a USB connection: Look for the removable disk icon on your desktop, then select it. • Mac with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), and select the USBSTORAGE icon.
Page 322: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, And Cassette Rollers
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements.
Page 323: Checking Ink Status On The Lcd Screen
Checking Ink Status on the LCD Screen When one of your ink packs is low or expended, you see a message on the LCD screen. Follow the steps on the LCD screen to replace the ink pack. You can also check the status of the ink packs and maintenance box from the product control panel. 1.
Page 324: Checking Ink And Maintenance Box Status - Windows
Checking Ink and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low. You can also check your ink or maintenance box status at any time using a utility on your Windows computer. 1.
Page 325: Checking Ink And Maintenance Box Status - Mac
2. Replace or reinstall the maintenance box or ink pack as indicated on the screen. Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 326 • Replace or reinstall the maintenance box or an ink pack as indicated on the screen. Note: If an ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 327: Purchase Epson Ink Packs And Maintenance Boxes
Epson sales office. Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Page 328: Removing And Installing Ink Packs
Removing and Installing Ink Packs If an ink pack is low or expended, a message appears on your product and on your computer screen. Note which ink packs need to be replaced. Make sure you have your replacement ink packs handy before you begin.
Page 329 4. Shake the new ink pack back and forth 10 times, then remove it from its packaging. Note: An initial ink pack used for setup is shown. Caution: Do not touch the green chip on the handle area. Do not remove any labels or seals, or ink will leak.
Page 330: Maintenance Box Replacement
Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Related concepts Purchase Epson Ink Packs and Maintenance Boxes Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
Page 331: Optional Staple Cartridge Replacement
Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Related concepts Purchase Epson Ink Packs and Maintenance Boxes Optional Staple Cartridge Replacement When it is time to replace the staple cartridge in the optional manual stapler, you see a message on the LCD screen.
Page 332: Replacing The Rollers For Paper Cassette 1
1: two on the back of the product and one on the cassette. Contact Epson for support. Note: Check that the arrows on the rollers point clockwise before installing them in paper cassette 1.
Page 333 4. Pull out paper cassette 1. 5. Open rear cover 1 (D1).
Page 334 6. Pull out rear cover 2 (D2). 7. Press the tab on the roller cover inside the printer to lift it and remove it.
Page 335 8. Pull up on the tabs on the rollers, then slide the rollers to the left to remove them. 9. Insert the replacement rollers and slide them to the right until they click into place.
Page 336 10. Replace the roller cover as shown and press it down until it clicks into place. 11. On paper cassette 1, pull up on the lever as shown to release the roller.
Page 337 12. Slide the roller toward the lever, then pull it up and out of the cassette. 13. Insert the pointed end of the replacement roller's shaft into the hole on the cassette and gently slide the roller into the slot with the flat side of the shaft facing towards the front of the cassette. 14.
Page 338 15. Insert the paper cassette all the way into the product. 16. Insert rear cover 2 (D2). 17. Close rear cover 1 (D1). Reset the maintenance roller counter for paper cassette 1 to keep track of roller usage. Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers...
Page 339: Replacing The Rollers For Optional Paper Cassettes 2 To 4
There are three rollers for each paper cassette: two on the back of the product and one on the cassette. Contact Epson for support. Note: Check that the arrows on the rollers point counterclockwise before installing them in paper cassettes 2 to 4.
Page 340 4. Pull out the paper cassette. 5. Open rear cover (E) for the paper cassette you removed.
Page 341 6. Use a screwdriver to remove the three screws on the inner cover as shown and remove the cover. 7. Pull down on the tabs on the rollers, then slide the rollers to the right to remove them.
Page 342 8. Insert the replacement rollers as shown and slide them to the left until they click into place. 9. On the paper cassette you removed, pull up on the lever as shown to release the roller. 10. Slide the roller towards the lever, then pull it up and out of the cassette.
Page 343 11. Insert the pointed end of the replacement roller's shaft into the hole on the cassette and gently slide the roller into the slot with the flat side of the shaft facing towards the front of the cassette. 12. Rotate the lever as shown to lock the roller in place. 13.
Page 344 14. Use a screwdriver to secure the inner cover to the printer with the three screws you removed. 15. Close rear cover (E). Reset the maintenance roller counter for the paper cassette to keep track of roller usage. Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers...
Page 345: Resetting The Roller Counter On The Lcd Screen
Related references Where to Get Help Related tasks Resetting the Roller Counter on the LCD Screen Resetting the Roller Counter on the LCD Screen You must reset the roller counter after replacing the cassette rollers to clear the roller replacement message and to keep track of roller usage correctly.
Page 346 Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers...
Page 347: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink packs, clean the paper path, or run a Power Cleaning.
Page 348 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Head Nozzle Check. You see a screen like this: 5. Select Start. The nozzle pattern prints. 6.
Page 349: Cleaning The Print Head Using The Product Control Panel
• If there are gaps or the pattern is faint, select X and continue. • If there are many lines missing, you should run a Power Cleaning. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
Page 350 You see a screen like this: 5. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Page 351: Power Cleaning Using The Product Control Panel
9. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. • If there are many lines missing, you should run a Power Cleaning. 10.
Page 352: Print Quality Adjustment
4. When Power Cleaning is finished, run a nozzle check. If you don’t see any improvement after running a Power Cleaning, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson support. Parent topic:...
Page 353 You see a screen like this: 5. Select Start. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on the alignment sheet and select the following on the LCD screen: •...
Page 354: Adjusting The Quality For Each Paper Type
• For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 8. Select Done. Parent topic: Print Quality Adjustment Related tasks Loading Paper in the Paper Cassettes and Rear Paper Feeder Adjusting the Quality for Each Paper Type If you still notice dark or light bands in your printouts after adjusting the print quality, you can adjust the quality for each paper type.
Page 355 You see a screen like this: 5. Select one of the following options: • Print Pattern to print an alignment sheet and adjust the alignment for each paper type • Enter Set Value to enter alignment numbers for each paper type 6.
Page 356: Cleaning The Paper Guide
• For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 8. Select Done. Parent topic: Print Quality Adjustment Related tasks Loading Paper in the Paper Cassettes and Rear Paper Feeder Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Page 357 You see a screen like this: 4. Select the paper source you want to clean and select Start. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Note: If the paper is not clean after cleaning several times, try cleaning the other paper sources.
Page 358: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Scanner Glass Cleaning the Automatic Document Feeder Cleaning the Paper Rollers Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Page 359 1. Open the document cover. 2. Remove the cleaning cloth from its holder.
Page 360: Cleaning The Automatic Document Feeder
3. Use the cleaning cloth to wipe the scanner glass and the glass area on the left. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it. Wipe off all remaining liquid after removing the dirt. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 361 1. Lift the lever and open the ADF cover.
Page 362 2. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth; you may damage the ADF rollers.
Page 363 3. Close the ADF cover. The lever clicks when the cover is fully closed. 4. Open the document cover.
Page 364 5. Remove the cleaning cloth from its holder. 6. Lift the edge of the document cover as shown and use the cleaning cloth to clean the areas shown.
Page 365: Cleaning The Paper Rollers
7. Return the cleaning cloth to its holder when you are finished. 8. Close the document cover. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers You can clean the paper rollers in the paper cassette to remove dust or ink if your printouts are blurry, smeared, or faint, or if paper does not feed correctly.
Page 366: Transporting Your Product
3. Reinsert the paper cassette when you are finished. 4. Repeat these steps for any additional paper cassettes as necessary. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
Page 367 5. Close the paper stopper on the output tray, if necessary, and push in the output tray. Lift and remove the output tray from the product. Store it separately. 6. Close the ink pack tray cover and lock it. 7. If the optional printer stand and paper cassettes are installed, uninstall and remove them before lifting the product.
Page 368: Removing The Optional Printer Stand
Parent topic: Cleaning and Transporting Your Product Related topics Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Removing the Optional Printer Stand Before you can move or transport the product, you need to remove the optional printer stand if it is installed.
Page 369 3. Remove the screws from the reinforcing bars and remove the bars. 4. Remove the screws and the side stand attachments from the side stands. 5. Remove the side stands from the printer stand. Parent topic: Transporting Your Product...
Page 370: Removing The Optional Paper Cassette Units
Removing the Optional Paper Cassette Units Before you can move or transport the product, you need to remove the optional paper cassette units if they are installed. 1. Remove the screws and brackets that connect the paper cassette units.
Page 371 2. Open the ink pack tray cover and remove the screws shown here. Parent topic: Transporting Your Product...
Page 372: Solving Problems
Solving Problems Check these sections for solutions to problems you may have using your product. Viewing the Help Screen Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Copy Quality Problems Solving Paper Problems...
Page 373: Product Status Messages
You see this screen: 2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen.
Page 374 If the problem persists, check for and remove any jammed paper or protective materials contact Epson support. from the product. If the error still persists, contact Epson for support. If you see any of the following error codes, make sure you have not exceeded the loading capacity for any paper source: •...
Page 375 Set up your product on the network again. your documentation for more details. To use cloud services, update the Access the Web Config utility and update the cloud service root root certificate from the Epson Web certificate. Config utility. Check that the printer driver is Make sure the printer port is correctly configured.
Page 376: Job Status Error Codes
An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 377 Code Condition/solution Collated printing has failed due to a lack of available memory. Clear fonts and macros from the product's memory using the PDL Font, Macro option on the Settings > General Settings > System Administration > Clear Internal Memory Data menu, reduce the size of the print job, or print one copy at a time.
Page 378 Code Condition/solution The recipient's fax machine does not answer. Wait a moment, then try again. The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable correctly. The phone cable is not connected. Connect the phone cable. The fax could not be sent to some of the specified recipients.
Page 379 An FTPS/FTPS secure connection error occurred. Check the location in the destination settings. Run Epson Web Config and update the root certificate or the CA certificate. Contact your product administrator. A communication error occurred while acquiring the destination list. Make sure the product is connected to the network correctly.
Page 380: Running A Product Check
Condition/solution An FTPS/HTTPS certificate error occurred. Check the product's date and time settings are correct. Run Epson Web Config and update the root certificate or the CA certificate. Contact your product administrator. An authentication error has occurred. Make sure the settings are correct for the folder selected in Save/Forward Settings in the Settings menu.
Page 381 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 382: Resetting Control Panel Defaults
Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator.
Page 383: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 384: Software Installation Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 385: Product Cannot Connect To A Wireless Router Or Access Point
Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 386: Network Software Cannot Find Product On A Network
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the maximum number of devices connected to your product (8).
Page 387: Wireless Network Connection Is Unstable On A Mac
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 388: Usb 3.0 Connection Is Unstable When Using A Usb 2.0 Cable
USB 3.0 Connection is Unstable When Using a USB 2.0 Cable If you receive a communication error or experience an unstable connection when using a SuperSpeed USB port on your computer with a USB 2.0 cable, try these solutions: • Use a USB 3.0 cable. •...
Page 389 • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.
Page 390: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 391: Solving Copying Problems
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.
Page 392: Solving Copy Quality Problems
Solving Copy Quality Problems Check these sections if your copies have a quality problem. Copies Have Incorrect or Faint Colors Position, Size, or Margins of Copies are Incorrect Parent topic: Solving Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: •...
Page 393: Solving Paper Problems
• When placing originals on the scanner glass, make sure the original is placed correctly for scanning. Align the corner of the original with the corner indicated by the symbol on the scanner glass. If necessary, move the original away from the edges of the scanner glass slightly. •...
Page 394 • Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for your product. • If paper jams when you print on both sides of the paper, try loading fewer sheets. • Make sure the paper size and paper type settings are correct for the paper source. •...
Page 395: Originals Do Not Feed From The Automatic Document Feeder
Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: • Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.
Page 396: Paper Jam Problems
Parent topic: Solving Paper Problems Related tasks Placing Originals in the Automatic Document Feeder Cleaning the Automatic Document Feeder Paper Jam Problems If a paper jam occurs in the product, a message appears on the LCD screen. Follow the on-screen instructions to locate the paper jam and remove the paper.
Page 397: Product Icon Does Not Appear In Windows Taskbar
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. •...
Page 398: Printing Is Slow
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 399 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 400: Solving Page Layout And Content Problems
Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position...
Page 401: Blank Pages Print
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
Page 402: Incorrect Characters Print
Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
Page 403: Slanted Printout
Selecting Page Setup Settings - Mac Slanted Printout If your printouts are slanted, try these solutions: • Make sure the paper is loaded in the correct direction. • Slide the edge guides against the edges of the paper. • Make sure the paper type setting matches the type of paper you loaded. •...
Page 404: White Or Dark Lines In Printout
White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 405: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 406: Faint Printout Or Printout Has Gaps
Solving Print Quality Problems Related concepts Print Head Maintenance Print Quality Adjustment Related references Compatible Epson Papers Paper Specifications Related tasks Power Cleaning Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows...
Page 407: Grainy Printout
Related references Paper or Media Type Settings - Printing Software Related tasks Power Cleaning Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Cleaning the Paper Guide Related topics Loading Paper Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Grainy Printout If your printouts are grainy, try these solutions: •...
Page 408: Incorrect Colors
• If you are using the Windows PostScript printer software, try adjusting the Color Mode setting on the Advanced tab of the printer software. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power Cleaning utility.
Page 409: Solving Scanning Problems
Managing Color - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: •...
Page 410: Cannot Start Epson Scan 2
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 411: Image Consists Of A Few Dots Only
Scanned Image Quality Problems Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: •...
Page 412: Scanned Image Quality Problems
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 413: Image Colors Are Patchy At The Edges
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 414: Solving Faxing Problems
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 415 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 416: Cannot Receive Faxes With A Telephone Connected To Your Product
Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on the LCD Screen (Using the Fax Box) Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
Page 417: Fax Quality Is Poor
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Related tasks...
Page 418: Sent Fax Is Received In An Incorrect Size
Cleaning the Automatic Document Feeder Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper size.
Page 419: Cannot View Or Print From A Usb Device
Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these solutions: • Make sure memory devices are enabled on the product. • Make sure your device is compatible with the product. •...
Page 420: Cannot Transfer Files To Or From A Usb Device
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
Page 421: Uninstalling Product Software - Mac
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall.
Page 422: Where To Get Help
Visit Epson's support website at latin.epson.com/support for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
Page 423 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Page 424: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Automatic Document Feeder (ADF) Specifications Fax Specifications Ink Pack Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications...
Page 425: Mac System Requirements
Windows Server supports only the printer driver, Epson Scan 2, and Document Capture Pro Server; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at latin.epson.com/support, select your product, and select Downloads.
Page 426: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 427 Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Page 428: Printable Area Specifications
20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets Margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 0.16 inch (4 mm) Reduced print quality area/bottom: 0.2 inch (5 mm)
Page 429: Scanning Specifications
Envelopes Left/right/top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 2.13 inches (54 mm) Reduced print quality area/left: 1.93 inches (49 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 7020 × 10200 pixels at 600 dpi Document size ADF maximum: 11.7 ×...
Page 430: Automatic Document Feeder (Adf) Specifications
Image data Color: 30 bits per pixel internal (10 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 10 bits per pixel internal 8 bits per pixel external Black and white: 10 bits per pixel internal 1 bit per pixel external Light source...
Page 431: Fax Specifications
Note: Depending on the quality of the paper, originals that meet the ADF specifications still may not feed or scan correctly. Caution: Do not load the following types of originals in the ADF, or they may be damaged or may damage the scanner.
Page 432: Ink Pack Specifications
Technical Specifications Ink Pack Specifications Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 433: Dimension Specifications
Ink pack life Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –4 °F (–20 °C) Ink thaws and is usable after approximately 5 hours at 77 °F (25 °C) Parent topic: Technical Specifications...
Page 434: Electrical Specifications
Height 4.6 inches (116 mm) Width 30.4 inches (772 mm) Depth 31.4 inches (797 mm) Weight 67.2 lb (30.5 kg) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 2.2 to 1.0 A Power consumption Standalone copying: Approx.
Page 435: Interface Specifications
• Dedicated driver • Security settings Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. USB flash drive 2TB (formatted in FAT, FAT32, or exFAT) You can use USB devices with your product containing files that meet these specifications.
Page 436: Network Interface Specifications
Files stored on digital cameras with built-in memory are not supported. If the number of files exceeds 999, the files are displayed in groups. Parent topic: Technical Specifications Network Interface Specifications Note: Wireless LAN standard complies with either IEEE802.11b/g or IEEE802.11 b/g/n, depending on purchase location.
Page 437: Safety And Approvals Specifications
Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN ICES-3 (B)/NMB-3 (B) This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation...
Page 438: Safety And Approvals Specifications For Latin America
• Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 439 Brand: EPSON This product uses a fax module: FCC ID: BKMMM01AEU237 This product uses the following WLAN module: WLAN Module Model: J26H006 FCC ID: BKMFBJ26H006 Product Manufacturer: Seiko Epson Corporation Address: 3-3-5 Owa Suwa-shi, Nagano-Ken 392-8502, Japan Parent topic: Technical Specifications...
Page 440: Notices
FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Pack Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions...
Page 441 ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet. •...
Page 442: Ink Pack Safety Instructions
• Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged;...
Page 443: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 444: Fcc Compliance Statement
If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for more information.
Page 445 This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc. Address: 3131 Katella Ave., Los Alamitos, CA 90720 U.S.A. Telephone: (562) 981-3840 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 446 • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
Page 447: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 448 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 449 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 450: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 451: Libtiff Software Acknowledgment
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and...
Page 452 A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

Epson WorkForce Pro WF-C879R User Manual

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