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HUAWEI Band FAQs
Note: The Band only displays the approximate battery level and does not display a
percentage (apart from when it is charging). If you wish to view detailed battery
information, use the Huawei Wear app.
23 Why won't my Band charge properly?
If your Band doesn't charge, check that the charging port is free of dirt. Salt residue
from sweat or other dirt might be blocking the charging port. If this is the case, the
metal terminal will not be able to conduct electricity and your Band will not charge.
Wipe the dirt off the charging port using a cotton swab (or gauze) dipped in rubbing
alcohol and then try to charge your Band again.
If your Band still doesn't charge, press the pinhole button on the back of the Band for
at least 10 seconds to forcibly restart the Band. Once you have done this, reconnect
your Band to the charger to see if it will charge.
24 Will my Band display low battery alerts?
When the battery level is lower than 10%, a low battery icon (
displayed on the Band's screen and your Band will vibrate.
2015-12-2
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