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Huawei Servers
Troubleshooting
● Obtain the customer's written authorization before collecting information.
● Logs collected by SmartKit may contain sensitive customer information. If
You can use one of the following methods to collect hardware logs:
●
●
●
●
4.4 Collecting Switch Module Logs (for E9000+MM910)
4.4.1 Preparing for Log Collection
4.4.1.1 Connecting a PC to the Ethernet Switching Plane
Connect a PC to the Ethernet switching plane before logging in to the switching
plane.
Procedure
Step 1 Connect the Ethernet port of the PC to the management network ports of the
active and standby MM910 modules over the LAN.
connection.
● The MGMT port on the MM910 panel is the management network port.
● If the active MM910 MGMT port has been connected to the network by using a
Issue 20 (2020-09-25)
NO TICE
sensitive customer information is involved, obtain the customer's written
authorization before performing any maintenance operation.
Use SmartKit to collect server hardware information in batches. For details
about the supported servers and operations, see section "Using SmartKit >
Collecting Server Logs" in the
Use iBMC to collect hardware logs of a single server. For details, see
iBMC to Collect Information in
Use iMana 200/iBMC to collect hardware logs. For details, see the
iMana 200 to Collect Information in Batches
Information in
Batches.
Use SmartKit to collect hardware logs and Windows/Linux logs. For details,
FusionServer Tools 2.0 SmartKit User Guide
see the
NO TICE
network cable and the client needs to be directly connected to the MM910, do
not directly disconnect the network cable from the active MM910 MGMT port.
Otherwise, an active/standby MM910 switchover will be triggered, which may
cause network interruption. You are advised to connect the client to the active
MM910 STACK port in the chassis by using a network cable. If the active
MM910 STACK port has been connected to the MGMT port in another chassis,
use an idle active MM910 STACK port in another chassis.
Copyright © Huawei Technologies Co., Ltd.
FusionServer Tools 2.0 SmartKit User Guide
Batches.
or
8.3 Using iBMC to Collect
Figure 4-1
4 Collecting Information
8.3 Using
8.2 Using
.
shows the network
.
14
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Table of Contents
Troubleshooting
