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HUAWEI RP100-55T Room Presence
User Guide
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12.2 Troubleshooting
This section describes common problems encountered when using the RP100-55T and
describes their relevant solutions.
To use certain solutions described in this section, access the Settings and Diagnostics screens.
If you have set an administrator password and encrypted the Diagnostics screen according to
section 10.2.1 Setting the Administrator Password, you must enter the administrator password
to access the Settings and Diagnostics screens.
12.2.1 IDB
This section describes the troubleshooting methods for the problems arising on the IDB.
Table 12-2 Equipment cannot work properly
Phenomenon
Remote
malfunction
Equipment
automatically
Table 12-3 PC mode
Phenomenon
Signal out of range
With vertical lines or
stripes
background
Issue 01 (2013-12-20)
Version information:codec model, codec serial number, software version, and hardware
information.
Specifications: main features supported by the RP100-55T, such as the 3G network,
audio protocol, video protocol, interfaces, bandwidth, and dual-stream mode.
control
shutdown
Troubleshooting
1. Check whether the display settings are correct.
2. Check whether the resolution ratio is the best.
3. Adjust line synchronization and field synchronization.
1. Select Auto correction in Menu.
on
the
2. Adjust the clock and phase in Menu.
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Troubleshooting
1. Check whether the malfunction is resulted from obstructing of
objects between the remote control and TV receiver.
2. Check whether the battery polarity is correct in the remote
control.
3. Check whether the battery replacement is needed for the
remote control.
1. Check whether Sleep time is set for the equipment.
2. Check whether there is a sudden power outage.
3. Check whether there is no signal that results to automatic
shutdown.
12 Maintenance and Troubleshooting
75
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Troubleshooting
