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Button Panel, Sensor and Dry Contact issues
Symptom
Device does not operate or
indicator/display flashes.
Light Wash effect false triggers
Touchscreen issues
Symptom
Device does not operate at all
Device is on but not able to
control anything
Third party system integration issues
Symptom
One or both systems no longer
operate
Dynalite controls operate
intermittently
To ensure safety and prevent damage to the system, appropriate isolation shall be provided. Only SELV/Class 2
(UL) systems shall be connected to non-isolated DyNet interfaces.
14
th
November 2019
Probable cause
•
Wiring issue on DyNet bus.
•
No or insufficient power
available.
•
Low voltage
•
Unearthed metal objects
within 30cm (12 in) of panel.
•
Wall box and mounting
plate earthing not applied as
per installation instructions.
Probable cause
•
No power available.
•
Wiring issue.
•
Broken power supply wire.
•
Broken wire on RS-485 bus.
Probable cause
•
Bus contention
(incompatibility)
•
Third party system (such as
such as AMX, DMX or
Crestron) is streaming
messages and overriding
DyNet.
Dynalite Hardware
.......................................
Installation Guide
.......................................
Page 19
.......................................
Solution
Check power supply to the device.
Check for broken wires.
Check controllers are online and
contributing to the network supply.
Add power supply to boost voltage.
Ensure that all metal in the wall and
surrounding metal is Earthed.
Connect the DyNet shield, wall box and
mounting plate to Earth.
Ensure that unused wires have been
connected to correctly Earthed shield
terminal (for example brown/Brown-
white pair).
Solution
Check power supply adaptor and
ensure correct supply voltage.
Check for broken wires.
Check plug is inserted correctly.
Check for broken RS-485 wires.
Check voltage at device for correct
electrical values.
Solution
Install a suitable conversion
gateway/interface (for example, a
DTK622-232).
Install a suitable conversion
gateway/interface (for example, a
DTK622-232).
Disable DMX.
www.philips.com/dynalite
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