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Troubleshooting
Troubleshooting
Refer to the following table for common troubleshooting measures.
Problem Explanation and Action
Important Notes on Operation
• Do not plug equipment into a surge protector, plug strip,A/C
extension devices or GFCI-protected outlets. Doing so can
negatively affect performance.
• Equipment will not operate during a power outage. Use a
hardwired phone during a power outage.
• Equipment can only be used for a single phone line.
• If you cannot get a dial tone, refer to the Troubleshooting sec-
tion.
• Follow all directions in the order presented. If you experience
trouble, restart the installation process from the beginning of
the Installation section...or refer to the Troubleshooting sec-
tion.
Things You Should Know
Things You Should Know
To ensure the best performance possible for the Philips
Wireless Phone Jack for Voice/Data (PX-211v) and Data Only
(PX-211d), Philips is providing clarification for the following
items:
Power Outages**†: During a power outage, only the
phone/device plugged into the base unit will operate. If it is a
cordless phone that requires A/C power, it will not function at
all. It is also a good idea to unplug your equipment during a
power outage.
Two-Line Phone Operations: If two lines are being used,
only one line can operate through the Philips Wireless Phone
Jack for Voice/Data (PX-211v) and Data Only (PX- 211d).A base
unit and extension unit connection will only operate the phone
line to which the base is connected.
Ground Fault Circuits: If possible, avoid using GFCI-protect-
ed outlets (e.g. bathrooms, outdoor use, etc.). They reduce sig-
nal strength.
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