Troubleshooting - Canon ivy REC User Manual

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When the Status LED is blinking red rapidly, it may be related to one of the
following reasons.
Error
Device does not work
MicroSD Card Error
Overheating
Lost Connection
Remote Control Failed

TROUBLESHOOTING

• Make sure the battery level is not too low. If it is, recharge
the device
• Press the reset button for 10s to restart if the device is
unresponsive
• Make sure if the MicroSD card is inserted without card
error
• Make sure the firmware is up-to-date or successfully
upgraded. If not, please redo the firmware upgrade
• Check if the MicroSD card is inserted properly
• Check if the MicroSD card is full
• Check if the MicroSD card is corrupted
• Check if the MicroSD card is compatible
• Wait until the device temperature returns to normal,
the device will resume working again
• Make sure the Mobile Device Bluetooth®/Wi-Fi connection
is properly set up
• Make sure the selected device on the app is correct
• Make sure the Mobile Device OS is compatible and
up-to-date
• Make sure the device is connected with the app
• Make sure the app and firmware are up-to-date
Actions
16

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