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Sony WF-SP900 Help Manual

Wireless stereo headset
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Help Guide
Wireless Stereo Headset
WF-SP900
Use this manual when you have trouble or when you need to know how to use your player.
The color of the player sold in some countries/regions may differ from those shown above.
The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
Getting Started
Before first use
Manuals and general information
Checking the contents of the package
Using the supplied accessories
Differences between the standard-type earbuds and Swimming Earbuds
Switching the earbuds
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Summary of Contents for Sony WF-SP900

  • Page 1 Help Guide Wireless Stereo Headset WF-SP900 Use this manual when you have trouble or when you need to know how to use your player. The color of the player sold in some countries/regions may differ from those shown above. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
  • Page 2 Switching the arc supporters Using the leash cord Installing Music Center for PC (Windows) Installing Content Transfer (Mac) Power and Charging Turning the power on or off Charging the battery Reducing the battery consumption Notes on charging the battery Basic Operations Parts and controls Handling the player How to place the player on your ears...
  • Page 3 Using the voice-assist function (Google app) Using the voice-assist function (Siri) Using the smartphone applications What you can do with the smartphone apps Installing Sony | Headphones Connect Installing Sony | Music Center Transferring Music Preparing music content Using a Windows computer...
  • Page 4 Using a Mac computer Transferring content from a Mac computer using Content Transfer Transferring content using Mac Finder Creating a playlist on a computer Notes on transferring content from a computer Playing, organizing or deleting music of the player Selecting the player or a smartphone as the sound source Playing music on the player Deleting music files from the player Various Functions...
  • Page 5 You cannot hear a person on a call./ The volume of a caller’s voice is low. Others How to maintain and clean the player after sports (swimming or running, etc.) Tap sensors do not work. / You cannot adjust the volume. 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 7: Table Of Contents

    Help Guide Wireless Stereo Headset WF-SP900 Before first use Thank you for purchasing a player. For information on laws, regulations, and trademark rights, refer to “Important Information” in the internal memory of your unit. To read it, open the following folders in the system storage after you connect the unit to your computer.
  • Page 8 Notes while swimming in a pool or the ocean Notes on charging the battery after swimming General Information Maintenance Customer support website 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 9: Manuals And General Information

    Help Guide Wireless Stereo Headset WF-SP900 Manuals and general information Sony provides the following manuals and information regarding the player. The provided manuals explain the following operations and functions. Basic operations. Unique functions that require explanations. Complicated operations that require instructions.

  • Page 10: Before First Use

    The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Before first use Customer support website 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 11 Read Before Using your Wireless Stereo Headset in a Pool or the Ocean Other documents The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 12 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Checking the contents of the package Switching the earbuds Switching the earbuds to Swimming Earbuds 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 13 To prevent the earbuds from detaching or getting stuck in your ears, be sure to attach the earbuds correctly. Hint When the earbuds become worn, contact the nearest Sony dealer or Sony Service Center. If the earbuds get dirty, remove them from the player. Then, hand-wash the earbuds with a neutral detergent. After washing, drain off the water and reattach the earbuds.
  • Page 14 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Checking the contents of the package Differences between the standard-type earbuds and Swimming Earbuds Switching the earbuds to Swimming Earbuds Switching the arc supporters 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 15 Help Guide Wireless Stereo Headset WF-SP900 Switching the arc supporters Arc supporters in the M size are attached to the player at the time of purchase. To enjoy better sound quality, select arc supporters with the appropriate size for each ear.
  • Page 16 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Switching the earbuds 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 17 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Switching the earbuds Preventing the player from falling off while you are swimming 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 18 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Preparing music content Transferring content from a Windows computer using Music Center for PC System requirements 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 19 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Preparing music content Transferring content from a Mac computer using Content Transfer System requirements 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 20 Help Guide Wireless Stereo Headset WF-SP900 Turning the power on or off Remove the player from the charging case. ) will flash twice after the player has finished building the The player will turn on automatically. The lamps ( database.
  • Page 21 To turn on the player, place the player on your ears. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Confirming statuses from the lamps on the player Parts and controls 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 22: Charging The Battery

    Help Guide Wireless Stereo Headset WF-SP900 Charging the battery Both the player and the charging case have rechargeable batteries. Before you use the player, store the player inside the charging case and charge all of the batteries. The charging case is not water resistant. Before you store the player inside the charging case, ensure the following.
  • Page 23 Connecting the charging case to a computer The player and the charging case will charge. The charging lamp ( ) lights up while the charging case is charging. The lamps ( ) light up while the player is charging. The charging lamp ( ) and the lamps ( ) turn off after the charging is complete.
  • Page 24 Always use the supplied USB Type-C cable. Instructional video The following movie shows you how to charge the batteries. http://rd1.sony.net/help/mdr/mov0001/en/ The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic...
  • Page 25 Notes on charging the battery after swimming Confirming statuses from the lamps on the player Confirming statuses from the charging lamp on the charging case 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 26 Related Topic Charging the battery Turning the Bluetooth function on or off Using Ambient Sound Mode Using Quick Sound Settings What you can do with the smartphone apps Notes on the built-in battery Battery life 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 27 When the battery is sufficiently charged but the battery life has dropped to about half of its normal span, the battery may be worn out. Contact the nearest Sony dealer or Sony Service Center. The computer may not recognize the player inside the connected charging case in the following situations.
  • Page 28 Related Topic Charging the battery Reducing the battery consumption Notes on charging the battery after swimming Notes on the built-in battery Battery life 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 29 Help Guide Wireless Stereo Headset WF-SP900 Parts and controls Player : left : right Tap sensors The tap sensors control the volume for music playback, the ring tone, and the caller’s voice. Tap the tap sensor on the right unit twice quickly to turn up the volume.
  • Page 30 When the player is stored inside the charging case, the batteries charge through these terminals. Use Sony | Headphones Connect on the smartphone to change the Quick Sound Settings (to turn Ambient Sound Mode on or off, or to change the equalizer settings).
  • Page 31 Press the button with a pen or a paper clip to restart the charging case. You may be able to solve the problem with the charging case. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 32 Help Guide Wireless Stereo Headset WF-SP900 How to place the player on your ears Select earbuds with the appropriate size for each ear. If the earbuds do not stay in your ears, try another size. Check the left and right units.
  • Page 33 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Differences between the standard-type earbuds and Swimming Earbuds Switching the earbuds Switching the earbuds to Swimming Earbuds Switching the arc supporters Detaching the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 34 Instructional video The following movie shows you how to detach the player. http://rd1.sony.net/help/mdr/mov0003/en/ The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Maintenance 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 35 Help Guide Wireless Stereo Headset WF-SP900 Confirming statuses from the lamps on the player When the player is not on your ears, the lamps inform you of the condition of the player. When the Bluetooth function is off The lamps ( ) indicate the statuses of the player and the batteries.
  • Page 36 The batteries are depleted. The player turns off after 12 seconds. When you leave the player outside the charging case without playing music for more than 5 minutes (Power off) The lamps ( ) light up for 2 seconds, and then the player turns off. When you connect the player to a computer via the charging case Either of the following operations is in progress.
  • Page 37 Resetting and reformatting the player Turning the Bluetooth function on or off Connecting the player to an unpaired Android smartphone for the first time Connecting the player to an unpaired iPhone for the first time 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 38 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Charging the battery Confirming statuses from the lamps on the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 39 Help Guide Wireless Stereo Headset WF-SP900 About the voice guidance You will hear the voice guidance in the following situations: Both units are on your ears. Only the left unit is on your ear. You will not hear the voice guidance when you put only the right unit on your ear.
  • Page 40 Using Quick Sound Settings 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 41 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Switching the earbuds to Swimming Earbuds Why does the sound become muffled when you swim? Notes while swimming in a pool or the ocean Notes on charging the battery after swimming 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 42 Help Guide Wireless Stereo Headset WF-SP900 Switching the earbuds to Swimming Earbuds Use Swimming Earbuds when you swim. Select the appropriate Swimming Earbuds. The standard-type earbuds are attached when you purchase the player. The standard-type earbud has an open hole ( The holes in Swimming Earbuds are covered with a thin film ( ).
  • Page 43 Hint When the earbuds become worn, contact the nearest Sony dealer or Sony Service Center. If the earbuds become dirty, remove them from the player. Then, hand-wash the earbuds with a neutral detergent. After you wash the earbuds, drain off the water and reattach the earbuds.
  • Page 44 Help Guide Wireless Stereo Headset WF-SP900 Preventing the player from falling off while you are swimming Attach the leash cord to prevent the player from detaching and getting lost. Remove the earbuds and attach the leash cord. Reattach the earbuds to the player.
  • Page 45 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Switching the earbuds to Swimming Earbuds 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 46 Help Guide Wireless Stereo Headset WF-SP900 Why does the sound become muffled when you swim? The sound may become muffled in the following situations. Water has penetrated the headphone sections from the gap between your ears and the headphone sections ( The earbuds may not fit your ears securely.
  • Page 47 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Detaching the player Switching the earbuds to Swimming Earbuds Maintenance 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 48 Help Guide Wireless Stereo Headset WF-SP900 Notes while swimming in a pool or the ocean You can disable volume operations to prevent accidental operation. Put both units on your ears and hold down the button ( ) for 2 seconds to turn off the Bluetooth function. Then, hold down the button ( ) for 2 seconds to deactivate volume operations using the tap sensors.
  • Page 49 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Water resistant and dust proofing performance of the player Adjusting the volume Preventing unintentional volume operations Differences between the standard-type earbuds and Swimming Earbuds 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 50 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Water resistant and dust proofing performance of the player Notes on charging the battery 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 51 Help Guide Wireless Stereo Headset WF-SP900 Adjusting the volume Tap the sensor ( ) twice quickly to turn up the volume. Tap the sensor ( ) twice quickly to turn down the volume. If you continue to tap the sensor ( ) more than twice quickly, you can turn the volume up or down continuously.
  • Page 52 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Preventing unintentional volume operations Volume operation in compliance with European and Korean Directives 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 53 You can also reactivate both tap sensors by storing the player inside the charging case. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 54 The alarm does not sound when the player is in the Headphone Mode. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Adjusting the volume 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 55 Listen to music on a Bluetooth device wirelessly. Answer and hang up a phone call from a smartphone wirelessly. Change the settings on the player using Sony | Headphones Connect (smartphone app). Perform playback operations on the player using Sony | Music Center (smartphone app).
  • Page 56 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 57 Help Guide Wireless Stereo Headset WF-SP900 Connecting the player to an unpaired Android smartphone for the first time If you connect the player to an Android smartphone, you can listen to music on the smartphone. Before you use the player with an Android smartphone, pair the player and the smartphone. This registration is called “pairing”. After you pair the player and the Android smartphone for the first time, the player and the smartphone will store pairing information for each other.
  • Page 58 The following movie shows you how to connect the player to an Android smartphone for the first time and subsequent times. http://rd1.sony.net/help/mdr/mov0002/en/ The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
  • Page 59 Turning the Bluetooth function on or off Connecting the player to a paired smartphone One-touch connections with a smartphone (NFC) Notes on the Bluetooth function Confirming statuses from the lamps on the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 60 Help Guide Wireless Stereo Headset WF-SP900 Connecting the player to an unpaired iPhone for the first time If you connect the player to an iPhone, you can listen to music on iPhone. Before you use the player with an iPhone, pair the player and the iPhone.
  • Page 61 The following movie shows you how to connect the player to an iPhone for the first time and subsequent times. http://rd1.sony.net/help/mdr/mov0002/en/ The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
  • Page 62 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 63 Help Guide Wireless Stereo Headset WF-SP900 One-touch connections with a smartphone (NFC) When you touch an NFC-compatible smartphone to the charging case, the player pairs with the smartphone. You can establish or terminate a Bluetooth connection through a simple operation.
  • Page 64 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Turning the power on or off Turning the Bluetooth function on or off Notes on the Bluetooth function Confirming statuses from the lamps on the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 65 Help Guide Wireless Stereo Headset WF-SP900 Connecting the player to a paired smartphone If you have paired the player and a smartphone before, the player is registered to the smartphone. You can connect the player to the smartphone easily. Turn on the Bluetooth function on the last connected smartphone.
  • Page 66 Connecting the player to an unpaired iPhone for the first time One-touch connections with a smartphone (NFC) Notes on the Bluetooth function Confirming statuses from the lamps on the player Selecting the player or a smartphone as the sound source 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 67 Help Guide Wireless Stereo Headset WF-SP900 Turning the Bluetooth function on or off Hold down the button ( ) for 2 seconds while the player is on to turn on the Bluetooth function. The lamp ( ) will flash slowly while the player searches for the Bluetooth device. The player will connect to the last connected Bluetooth device automatically, and then the lamp ( ) will flash for 5 seconds.
  • Page 68 Connecting the player to a paired smartphone Notes on the Bluetooth function Playing music from a smartphone Confirming statuses from the lamps on the player Selecting the player or a smartphone as the sound source 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 69 Help Guide Wireless Stereo Headset WF-SP900 Playing music from a smartphone You can play music that is stored on a smartphone via a Bluetooth connection. While both units of the player are on your ears, hold down the button ( ) for 2 seconds to turn on the Bluetooth function.
  • Page 70 Connecting the player to an unpaired iPhone for the first time Connecting the player to a paired smartphone Notes on the Bluetooth function Confirming statuses from the lamps on the player Selecting the player or a smartphone as the sound source Adjusting the volume 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 71 Help Guide Wireless Stereo Headset WF-SP900 Selecting the player or a smartphone as the sound source When the player is connected to a smartphone, you can select one of the following sound sources. Player Mode You can listen to music on the player.
  • Page 72 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Playing music from a smartphone Playing music on the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 73 The player supports security functions that comply with the Bluetooth standard. Sony bears no responsibility whatsoever for information leaks that occur as a result of your Bluetooth connection. Even if a Bluetooth device conforms to the standard, all connections and correct operations are not guaranteed.
  • Page 74 For details on how to attach the smartphone to your body, refer to the operating manual for the smartphone. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 75 Connecting the player to an unpaired iPhone for the first time Connecting the player to a paired smartphone One-touch connections with a smartphone (NFC) Notes on the volume for calls on smartphones Rejecting a call 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 76 ) for 2 seconds when you receive a call. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Answering a call / hanging up a call 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 77 If the AVLS function is active, the player will keep the volume for calls at a moderate level. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Answering a call / hanging up a call Limiting the volume 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 78 Help Guide Wireless Stereo Headset WF-SP900 Using the voice-assist function (Google app) When you use the Google app feature that comes with an Android smartphone, you can operate the Android smartphone by speaking into the microphones of the player. Connect the player to the Android smartphone via a Bluetooth connection in advance.
  • Page 79 The first part of the response sound The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Connecting the player to an unpaired Android smartphone for the first time 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 80 Help Guide Wireless Stereo Headset WF-SP900 Using the voice-assist function (Siri) When you use the Siri feature that comes with the iPhone, you can operate the iPhone by speaking into the microphones of the player. Connect the player to the iPhone via a Bluetooth connection in advance.
  • Page 81 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Connecting the player to an unpaired iPhone for the first time 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 82 What you can do with the smartphone apps The apps Sony | Headphones Connect and Sony | Music Center are available for smartphones to operate the player. When you connect the smartphone and the player via the Bluetooth function, you can do the following with the apps.
  • Page 83 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Adjusting the volume Using Ambient Sound Mode Using Quick Sound Settings 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 84 Wireless Stereo Headset WF-SP900 Installing Sony | Headphones Connect Download Sony | Headphones Connect from the Google Play store or the App Store, and install the app on the smartphone. For details on Sony | Headphones Connect, refer to the following URL.
  • Page 85 Wireless Stereo Headset WF-SP900 Installing Sony | Music Center Download Sony | Music Center from the Google Play store or the App Store, and install the app on the smartphone. For details on Sony | Music Center, refer to the following URL.
  • Page 86 Help Guide Wireless Stereo Headset WF-SP900 Preparing music content Before you transfer music content to the player, you need to prepare the music content. This topic includes instructions for the following operations. Importing music content from an audio CD to Music Center for PC.
  • Page 87 Transferring content from a Windows computer using Music Center for PC Transferring content using Windows Explorer Transferring content from a Mac computer using Content Transfer Transferring content using Mac Finder Playing music on the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 89 Help Guide Wireless Stereo Headset WF-SP900 Transferring content from a Windows computer using Music Center for PC You can transfer music content that is stored on a Windows computer to the player via Music Center for PC. Illustrations and operational procedures are examples when using Music Center for PC Version 2.0.
  • Page 90 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Installing Music Center for PC (Windows) Preparing music content Transferring content using Windows Explorer Playing music on the player Supported formats 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 91 Help Guide Wireless Stereo Headset WF-SP900 Transferring content using Windows Explorer You can transfer music content directly by dragging and dropping it from Windows Explorer. Note If you connect the player to a battery-powered computer via the charging case, the battery of the computer will deplete. When you connect the player to a computer via the charging case for a long period of time, connect the computer to an AC power supply.
  • Page 92 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Preparing music content Transferring content from a Windows computer using Music Center for PC Playing music on the player Supported formats 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 93 Help Guide Wireless Stereo Headset WF-SP900 Importing content from the player to Music Center for PC Illustrations and operational procedures are examples when using Music Center for PC Version 2.0. Note If you connect the player to a battery-powered computer via the charging case, the battery of the computer will deplete. When you connect the player to a computer via the charging case for a long period of time, connect the computer to an AC power supply.
  • Page 94 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Installing Music Center for PC (Windows) Playing music on the player Supported formats 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 95 Help Guide Wireless Stereo Headset WF-SP900 Transferring content from a Mac computer using Content Transfer You can use Content Transfer. Music content with copyright protection cannot be transferred. Note If you connect the player to a battery-powered computer via the charging case, the battery of the computer will deplete. When you connect the player to a computer via the charging case for a long period of time, connect the computer to an AC power supply.
  • Page 96 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Installing Content Transfer (Mac) Preparing music content Playing music on the player Supported formats 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 97 Help Guide Wireless Stereo Headset WF-SP900 Transferring content using Mac Finder You can transfer music content directly by dragging and dropping it from Finder. Music content with copyright protection cannot be transferred. Note If you connect the player to a battery-powered computer via the charging case, the battery of the computer will deplete. When you connect the player to a computer via the charging case for a long period of time, connect the computer to an AC power supply.
  • Page 98 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Installing Content Transfer (Mac) Preparing music content Playing music on the player Supported formats 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 99 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Transferring content from a Windows computer using Music Center for PC Transferring content from a Mac computer using Content Transfer 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 100 Do not rename the following default folders. Otherwise, the player will not recognize the folders. MUSIC The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 101 Help Guide Wireless Stereo Headset WF-SP900 Selecting the player or a smartphone as the sound source When the player is connected to a smartphone, you can select one of the following sound sources. Player Mode You can listen to music on the player.
  • Page 102 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Playing music from a smartphone Playing music on the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 103 You can also use the player to listen to the following music sources on the smartphone via a Bluetooth connection. Music files transferred to the smartphone Streaming services You can use Sony | Music Center for the following operations. Install Sony | Music Center on the smartphone. Then, connect the player to the smartphone via a Bluetooth connection.
  • Page 104 Transferring content using Windows Explorer Transferring content from a Mac computer using Content Transfer Transferring content using Mac Finder Adjusting the volume Selecting the player or a smartphone as the sound source Installing Sony | Music Center 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 105 When you delete music files using a computer, do not delete or rename the root folder (such as [MUSIC]). Otherwise, the player will not recognize the music files. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 106 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Using Ambient Sound Mode 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 107 Hint After you change the Ambient Sound Mode setting in Sony | Headphones Connect, the setting is stored on the player. Once you have changed the setting, the setting activates whenever you turn on the Ambient Sound Mode on the player. The setting remains active even when you listen to tracks on another smartphone.
  • Page 108 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic What is Ambient Sound Mode? Installing Sony | Headphones Connect 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 109 Quick Sound Settings will turn off. To change the configurations of Quick Sound Settings You can use Sony | Headphones Connect to select the types of equalizer and Ambient Sound Mode. For details on Sony | Headphones Connect, refer to the following URL.
  • Page 110 Help Guide Wireless Stereo Headset WF-SP900 Limiting the volume The AVLS (Automatic Volume Limiter System) function reduces the risk of damage to ears from loud volumes. The AVLS function limits the maximum volume. AVLS has the following features. AVLS limits the volume to a certain level.
  • Page 111 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 112 Help Guide Wireless Stereo Headset WF-SP900 Restarting the player Restart the player if operations become unstable or the player freezes. Restarting will not delete any data or pairing information. Hold down the buttons ( ) for 30 seconds until the player restarts.
  • Page 113 Resetting and reformatting the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 114 The charging lamp does not light up. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Restarting the player Resetting and reformatting the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 115 Help Guide Wireless Stereo Headset WF-SP900 Resetting and reformatting the player This operation has the following effects on the player. The configurations of various settings are reset to the factory preset values. Bluetooth pairing information is deleted. Data in the memory of the player is deleted (music data, pre-installed data, and so on).
  • Page 116 While the Bluetooth connection is active, you cannot reformat the memory of the player. Sony does not guarantee performance if you reformat the memory of the player using a computer. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications.
  • Page 117 Open “Information.txt” in the [HEADSET] folder on the computer. You can check the following information. 01: Model name 02: System software version The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Updating the system software 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 118 Help Guide Wireless Stereo Headset WF-SP900 Updating the system software You can update the system software of the player. You will receive update notices by the following methods. From Music Center for PC (You will receive update notices automatically.) From the customer support website (Access the site manually to receive update notices.) Access the customer support website to get the latest information.
  • Page 119 Related Topic Customer support website Restarting the player Resetting and reformatting the player Checking information on the player 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 120: Notes On Handling The Player

    Consult a doctor if you become injured or burned from using the product. Contact the nearest Sony dealer or Sony Service Center if the player does not operate properly. Observe the following precautions. Otherwise, an explosion, fire, electric shock, burns, or injury may result.
  • Page 121 Electromagnetic noise may interrupt the connection between the 2 units in some environments (near household appliances, security gates, etc.). The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 122: Notes On The Headphones

    Consideration for others Avoid using the player in environments where sound leakage will disturb others. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 123: Notes On The Built-In Battery

    If the liquid contacts your body or clothes, wash the liquid off immediately with clean water. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 124: Notes On The Sample Data

    Once you have deleted the sample data from the player, you cannot restore it. We will not provide new sample data. Sample data is not installed in some countries or regions. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 125 Help Guide Wireless Stereo Headset WF-SP900 Notes while swimming in a pool or the ocean You can disable volume operations to prevent accidental operation. Put both units on your ears and hold down the button ( ) for 2 seconds to turn off the Bluetooth function. Then, hold down the button ( ) for 2 seconds to deactivate volume operations using the tap sensors.
  • Page 126 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Water resistant and dust proofing performance of the player Adjusting the volume Preventing unintentional volume operations Differences between the standard-type earbuds and Swimming Earbuds 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 127 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Water resistant and dust proofing performance of the player Notes on charging the battery 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 128 This is a result of static electricity accumulated in the body. This effect can be minimized by wearing clothes made from natural materials. Sony is not responsible for user data even if the following problems occur due to defects in the player, the charging case or a computer.
  • Page 129 Help Guide Wireless Stereo Headset WF-SP900 Maintenance Clean the player with a soft cloth, such as a cleaning cloth for eyeglasses. To clean a player that has gotten very dirty, use a cloth slightly moistened with a mild detergent solution.
  • Page 130 Do not rub foreign substances on the mesh sheet. Doing so may push them into the player. If water or foreign substances get inside of the mesh sheet, the player may become damaged. Instructional video The following movie shows you how to care the player. http://rd1.sony.net/help/mdr/mov0006/en/...
  • Page 131 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 132 For customers in Europe: http://www.sony.eu/support/ For customers in China: https://service.sony.com.cn/ For customers in other countries/regions: http://www.sony-asia.com/ The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 133 Help Guide Wireless Stereo Headset WF-SP900 Specifications Interface Hi-Speed USB (USB 2.0 compliant) Bluetooth Version Ver 4.0 Frequency band 2.4 GHz band (2.4000 GHz - 2.4835 GHz) Modulation method FHSS, Other A2DP (Advanced Audio Distribution Profile) Compatible Bluetooth profiles (*1)
  • Page 134 Available capacity may vary. A portion of the memory is used for data management functions. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 135 The battery life may become about 40 % shorter when some of the sound quality settings are active. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 136 WAV (44.1 kHz/16 bit) 80 songs Note The approximate numbers are based on 4 minute a song. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 137 Copyright protected files cannot be played back. Non-standard bit rates or non-guaranteed bit rates are included depending on the Sampling frequency. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...

  • Page 138: System Requirements

    You need an Internet connection to download computer applications. We do not guarantee operation for all computers. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 139 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Turning the power on or off Restarting the player Restarting the charging case Charging the battery 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 140 Make sure that the computer is on. Turn on the computer if it is in sleep mode or hibernation mode. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Maintenance Charging the battery Restarting the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 141 When the life of fully charged batteries become half as short as normal, consider replacing the batteries. To replace the batteries, contact the nearest Sony dealer or Sony Service Center. Do not replace the batteries yourself. The batteries are built into the player. Battery replacement requires professional knowledge and skills.
  • Page 142 Help Guide Wireless Stereo Headset WF-SP900 The computer does not recognize the player inside the connected charging case. The computer may take a few minutes to recognize the player in the connected charging case in the following situations. When you connect the player to the computer via the charging case for the first time.
  • Page 143 Contact the manufacturer of the program. Contact the manufacturer of the computer. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Restarting the player 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 144 Help Guide Wireless Stereo Headset WF-SP900 Sound becomes muffled (low volume). There is no sound. Sound deterioration or loss may occur in the following situations. Foreign substances (such as earwax) build up in the headphone sections. Water gets inside the headphone sections.
  • Page 145 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 146 Two-byte alphabetical characters Single-byte Katakana The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Transferring content using Windows Explorer Transferring content using Mac Finder 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 147 The same track or album is played repeatedly. Tracks are played in random order. Use Sony | Music Center and set the playback mode to “Play Mode Off”. For details on Sony | Music Center, refer to the following URL.
  • Page 148 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Connecting the player to an unpaired Android smartphone for the first time Connecting the player to an unpaired iPhone for the first time 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 149 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Turning the Bluetooth function on or off Connecting the player to an unpaired Android smartphone for the first time Connecting the player to an unpaired iPhone for the first time 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 150 The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic One-touch connections with a smartphone (NFC) Turning the Bluetooth function on or off 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 151 The sound skips frequently. Do not cover the player with your hands while the Bluetooth connection is active. Set the player to the “Priority on Stable Connection” mode. Use Sony | Headphones Connect to change the wireless playback quality setting.
  • Page 152 Re-establish the connection using the Bluetooth device. Select HFP or HSP for the profile. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Adjusting the volume 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 153 Help Guide Wireless Stereo Headset WF-SP900 How to maintain and clean the player after sports (swimming or running, etc.) If water (sweat, water droplets, seawater, etc.) adheres to the terminals of the player, the electrical contacts may stop functioning. Clean the player regularly to ensure a long product life.
  • Page 154 Instructional video The following movie shows you how to care the player. http://rd1.sony.net/help/mdr/mov0006/en/ The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. 4-740-674-12(1) Copyright 2018 Sony Corporation...
  • Page 155 The tap sensors may not respond if you tap them lightly. In this case, tap the tap sensors slightly more forcefully. The contents of the Help Guide may be subject to change without notice due to updates to the product's specifications. Related Topic Preventing unintentional volume operations Restarting the player 4-740-674-12(1) Copyright 2018 Sony Corporation...

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