Music; Frequently Asked Questions - D-Link DWR-720/PW User Manual
Wcdma/3g wifi fixed flla phone
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- User manual (59 pages) ,
- User manual (19 pages) ,
- Basic user setup manual (2 pages)
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15. Music
Important Note: In order to completely turn OFF the Music Player, you must navigate to the Music feature and use
[Quit] under the player to close the Music Player. By pressing [Quit] under the Library or the [Red Hang Up Key] will
only minimize the Music Player to the background. The Music Player will pause when you pick up the handset to
dial or when receiving a call. The Music Player will return when the call ends.
In the home screen, select [Menu] [Music] [OK]
Music Library
If you have audio files loaded onto the SD Card, the phone will auto detect the
files and list it in the Library.
Press [Play] to start playing the selected music
Or press [Quit] exit back to the Menu Screen
Once the music plays, you can press [Option] for selections such as:
‐ Pause: Pause the current playing music
‐ Library: List of music available, press to take you back to the previous screen
‐ Use as ringtone: Set the current playing audio as the ringtone
‐ Shuffle: Enable to play songs in a randomized order. When enabled, the
shuffle icon will be blue
‐ Repeat: Enable to repeat play songs, select it once to repeat all songs, select
again to repeat current song. When enabled on repeat all, the repeat icon will
be blue. When on repeat current song, the icon is blue with a 1 next to the loop
‐ Delete: Remove the song from the microSD card
‐ Quit: Use to completely turn OFF the Music Player
16. Frequently Asked Questions
If any problems are encountered while using the phone, please refer to below FAQs. If the problems still exit,
please contact the Network Operator.
Q. Who can I contact for technical support regarding SIM, Airtime, SMS, Voicemail etc?
A. You can call Telkom Customer Care on 081 180 from the mobile number, or 10210 from the landline.
Q. "Enter PIN code" appears on the screen.
A. Enter the PIN code of your SIM card. Please contact your Network Provider immediately if you do not know the
code.
Q. "Enter PUK code" appears on the screen.
A. Your SIM card will be locked if you enter wrong PIN code for three times. To unlock your SIM card, you have to
enter PUK code. Enter the PUK code of your SIM card. Please contact your Network Provider immediately if you do
not know the code.
Q. The Phone charger/antenna is broken, who can I contact to purchase another charger/antenna?
A. You can call Telkom Customer Care on 081 180 from the mobile number, or 10210 from the landline.
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Q. "Insert SIM card" appears on the screen.
A. Make sure the SIM card is correctly installed. Check if the SIM card works properly in another device where
possible. SIM card may be defective or faulty. Please contact you Network Provider for a SIM swop if faulty.
Q. Poor sound quality, echo or noise makes communication difficult.
A. Hang‐up your phone and dial again. The Network may connect the phone to a line with better communication
quality. If the problem persists, please contact you Network Provider.
Q. "Not in‐service area. Network failure." is displayed.
A. Check the signal indicator. If there is no signal, you may be in the basement or network blind area in a building.
Please move to other locations to receive signal. Or potentially you are not in a coverage area. If so, please contact
your Network Provider for assistance.
Q. Battery Life Short/Decreases.
A. Signal at your location is weak so that the phone has to search signal for a long time. When you don't want to
answer any calls, please power off. It is also possible that the battery has been used for a long time and approaches
its life‐span. In this case, please replace the battery.
Q. My phone screen keeps returning to the Home Page by itself
A. Check that the Return to Home Page feature is not enabled. If you don't want this feature, disable it.
Q. I can't play my music/video file from the File Manager
A. Check that the file is correct and supported. To check for a list of support formats, refer to page 14.
Q. I can't access the internet.
A. Check that you have a positive data balance on the SIM card. To check, dial *188# on Telkom. To purchase data
through the Telkom USSD function, dial *180# and follow the on screen instructions.
Also check that the correct APN settings has been selected. To check the APN settings, refer to page 43
Q. Phone fails to boot.
A. Your battery may be completely flat. Please charge your phone until the battery power is restored, then try to
power on again. Check the charger to see if it's working properly and proper contact is being made with the Phone
USB jack.
Q. Cannot send short messages.
A. Please check the SMS address if the correct number has been set. Perhaps the recipient contact number is
invalid. Please also check if there is sufficient fund to send SMS.
Q. Cannot add entries into phonebook
A. Phonebook is full. Please delete some un‐used entries.
Q. Cannot charge.
A. There are three possibilities:
• Charger of your phone does not work properly. You will need to contact your Operator or Supplier
• Poor contact. Please check plug of your charger.
• The battery is old and needs replacement. You will need to contact your Operator or Supplier.
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