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Getting help
HotSync
I cannot perform a HotSync
Check the Windows
If it is not, open the HotSync
Make sure the cradle is connected securely.
After a HotSync
Click the HotSync
I am using Outlook
Click the HotSync
Check that the correct conduit is installed. Reinstall the HotSync
conduit is selected.
To synchronise Memos, To Do List items, Dates and Outlook contacts, you need to install Intellisync
will not work if you only have the Palm™ Desktop for CLIÉ software installed.
I cannot launch the HotSync
Make sure you are not running another program, such as network and facsimile software, that uses the
serial port you selected in the Setup dialog box.
Back up the Palm™ Desktop for CLIÉ software, uninstall it, and then reinstall it.
My CLIÉ handheld appears to freeze when I place it near my computer
Move your CLIÉ handheld away from the computer's infrared port.
A local HotSync
Try each of these in turn:
®
problems
®
operation
®
system tray to make sure the HotSync
®
Manager from the Start menu.
®
operation, one of my applications did not synchronize
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Manager and choose Custom. Check that the correct conduit is active.
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as my PIM, but cannot perform a HotSync
®
Manager and choose Custom. Check that the correct conduit is active.
®
®
operation did not complete successfully
Manager
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Manager is running.
®
operation
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Manager and make sure the correct
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