Sony Bravia KD-49XF9005 Help Manual
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Sony Bravia KD-49XF9005 Help Manual

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Help Guide
Television
Using the "Content Bar" (DISCOVER) [16]
Receiving Satellite Broadcasts (satellite compatible models only) [27]
1 z 147

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Summary of Contents for Sony Bravia KD-49XF9005

  • Page 1 Help Guide Television Getting Started [1] Using the Help Guide [2] Keeping the TV updated [3] Introducing Android TV [4] Displaying the picture in a small screen [5] Downloading apps from the Google Play [6] Moving apps to a USB memory device [7] Viewing Internet media [8] Enjoying content from your mobile device on the TV with Google Cast [9] Enjoying safe apps and video streaming services (Security &...

  • Page 2: Watching Tv

    Help Guide Understanding the information banner icons [30] Watching TV programmes using YouView (U.K. models only) [31] Watching in 3D (3D models only) [32] Understanding the basics of 3D TV (3D models only) [33] Preparing your 3D glasses (3D models only) [34] Watching TV in 3D (3D models only) [35] Recording TV Programmes [36] Recording to a USB HDD device (USB HDD recording models only) [37]...

  • Page 3: Home

    Bluetooth devices [69] Connecting a Bluetooth device [70] Adjusting the AV sync setting [71] Supported Bluetooth profiles [72] Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [73] Connecting a wireless subwoofer (optional) [74] Adjusting wireless subwoofer-related settings (optional) [75]...
  • Page 4 Help Guide Adjusting home network settings [89] Playing content from a computer [90] Playing content from a media server [91] Settings [92] Configuring the TV [93] [TV] [94] [Network & Accessories] [95] [System Preferences] [96] [Personal] [97] [Accounts] [98] [Expert panel settings](only models equipped with an OLED panel) [99] Setting a timer [100] Troubleshooting [101] Start here [102]...
  • Page 5 Help Guide models only) [120] You cannot turn off 3D display while watching 3D content. (3D models only) [121] The message [3D signal is detected.] automatically appears when 3D signal is detected. (3D models only) [122] A message about an app asking for permission to access a TV function is displayed. [123] The screen becomes darker after a certain period of time.
  • Page 6 Help Guide Headphone/Bluetooth audio device volume cannot be adjusted. [148] You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. [149] You are concerned about a delay between the picture and sound. [150] Network (Internet/home)/apps [151] The network name (SSID) of the wireless router to which you want to connect is not displayed.

  • Page 7: Using The Help

    Help Guide through the IR Blaster function. [178] You cannot control a second AV receiver. [179] An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) [180] Some media files in the USB device or server are not displayed.

  • Page 8: Support

    Help Guide Accessibility features Support Site [2] Getting Started Using the Help Guide This Help Guide explains how to use this TV. Additionally, you can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for parts descriptions and specifications of this TV.

  • Page 9: Enjoying Content From Your Mobile Device On The Tv With Google

    Hint To see if your TV is equipped with one of the functions described in the Help Guide, refer to the paper manual or a Sony product catalogue. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
  • Page 10 Help Guide [5] Getting Started | Introducing Android TV Displaying the picture in a small screen You can display the picture that you are watching (TV programmes or content from HDMI- connected devices) as a small screen in the corner. Displaying the picture as a small screen Press the ACTION MENU button while watching a TV programme or content from an HDMI device, and then select [Picture-in-picture].
  • Page 11 Help Guide Close the small screen by selecting the desired button under the small screen, or return it to full screen (A). The image below is a visual representation and may vary from the actual screen. A list of recently used apps (B) is displayed under the small screen. Note If you switch to an app that plays back movies, pictures, or music from the list of recently used apps, the small screen closes (the TV programme or playback from...
  • Page 12 Help Guide Google Play. Hint If you do not have a Google account or want to create a shared account, create a new account by accessing the following website. https://accounts.google.com/signup The website above may vary depending on your region/country. It is also subject to change without notice.
  • Page 13 Help Guide [7] Getting Started | Introducing Android TV Moving apps to a USB memory device You can move downloaded apps to a USB memory device to increase the space available in the TV. Note When you format a USB memory device, all data saved in the USB memory device will be deleted.
  • Page 14 Help Guide USB memory device, and then select the option to remove it. Note The USB memory device is used only for saving apps. To use the USB memory device for other purposes, you must format it again. If you delete an app in the USB memory device using a computer, you will be unable to launch it from the TV.
  • Page 15 Help Guide Google Cast allows you to wirelessly cast content from your favourite websites and apps to your TV, directly from your computer or mobile device. Connect a mobile device such as a smartphone or tablet to the same home network that the TV is connected to.

  • Page 16: Using The Tv Menu

    Help Guide Hint Other separate restrictions may be available depending on the app. For details, refer to the app's help guide. [11] Getting Started | Introducing Android TV Searching by using your voice The TV includes a Voice Search feature that enables you to search the Internet for content you’re looking for with your voice.
  • Page 17 Help Guide You can operate many of the TV’s features by using the buttons. For descriptions of the remote control buttons, refer to the Reference Guide. Use the buttons to “focus” on the desired item. Press the centre of the button to select the item currently in focus.

  • Page 18: Home Menu

    Help Guide Confirm the following: button is activated. To confirm these settings, press the HOME button, then select [Settings] — [Voice Remote Control]. Note An Internet connection is required to use Voice Search. The type of remote control supplied with the TV, and the availability of a remote control with a built-in microphone varies depending on your model/region/country.
  • Page 19 Help Guide depends on your model/region/country. Press the HOME button. Select the microphone icon at the top of the screen. Enter a search keyword by speaking into the microphone on the remote control, or by pressing the button and then using the on-screen keyboard.
  • Page 20 Help Guide [15] Getting Started | Basic Operations Using the TV Menu Bar This feature is available for TVs in which the included remote control does not have a DISCOVER button. Press the TV button while watching a TV broadcast to display the TV Menu Bar. The TV Menu Bar allows access to your Favourite channels and displays the TV Menu, which allows access to the programme list, recorded title list, or timer list.
  • Page 21 Help Guide Using the “Content Bar” (DISCOVER) This feature is available for TVs in which the included remote control has a DISCOVER button. You can use the “Content Bar” to search for various content such as TV programmes and Internet videos. The content displayed in the “Content Bar” varies depending on your model/region/country.
  • Page 22 Help Guide You can hide [Top Picks] depending on your TV model. [Reorder categories] Select a content category to reorder. [Add channels to Favourites] Add your favourite channels to DISCOVER. [Add genre categories] Add genres to create your own custom content category. [Add keyword categories] Add keywords to create your own custom content category.
  • Page 23 Help Guide Press the ACTION MENU button. Move the focus left or right to select the desired category. Move the focus up or down to select the desired item. Press the button to launch the selected item. [18] Getting Started | Basic Operations Selecting devices that are connected to the TV To use devices that are connected to the TV such as a Blu-ray/DVD player, or to watch TV programmes after using such devices, you must switch the input.
  • Page 24 Help Guide Illumination LED You can identify the status of the TV by looking at how the illumination LED lights up. When the screen is off White “on” or When the TV is turning on “blinking” When receiving signals from the remote control When updating the software etc.

  • Page 25: Watching

    Press the HOME button, then select [Settings] — [Accessibility] to configure the user assistive features. Hint To use text-to-speech on the Help Guide, see the Help Guide in the Sony support website using a computer or smartphone. http://www.sony.eu/support/ [21] Getting Started...

  • Page 26: Using Interactive Broadcast Tv

    Help Guide Configuring channel settings Using interactive broadcast TV services Understanding the information banner icons Watching TV programmes using YouView (U.K. models only) [24] Watching TV | Watching TV programmes Using the programme guide You can quickly find your preferred programmes. Press the GUIDE button to display the digital programme guide.

  • Page 27: Receiving Digital

    Help Guide Configuring channel settings Receiving digital broadcasts Receiving satellite broadcasts (satellite compatible models only) Sorting channels or editing the programme list [26] Watching TV | Watching TV programmes | Configuring channel settings Receiving digital broadcasts Press the HOME button, then select [Settings] — [Channel setup] — [Digital setup] —...
  • Page 28 Help Guide Receiving satellite broadcasts (satellite compatible models only) Satellite compatible models have [Satellite setup] in [Settings] — [Channel setup] — [Digital setup]. If you have a satellite dish installed, you can view satellite broadcasts by configuring the tuner settings. Refer to the descriptions below to help you determine your type of installation and tune your satellite dish.
  • Page 29 Help Guide selector switches. [Scan type] Full Scan: Scans all available satellite frequencies. Network Scan: Scans based on predefined network parameters. If services are still missing after performing Network Scan, try Full Scan. Manual Scan: Allows you to set the scan frequency and other transponder parameters. Related topics You cannot view satellite channels.
  • Page 30 Help Guide Press the HOME button, then select [Settings] — [Channel setup] — [Analogue setup] — [Programme sorting]. Choose the programme you want to move to a new position. Choose the new position where you want to move the selected programme. Note Available options may vary depending on your region/country.
  • Page 31 Help Guide Available functions and screen content varies depending on the broadcaster. If subtitles are selected and you launch a digital text application via the button, subtitles may, under certain circumstances, stop being displayed. When you exit the digital text application, subtitle display will resume automatically. To use NVOD/MF service NVOD(Near Video On Demand) and MF(Multi Feed) are standards for broadcasting several programmes at the same time in one channel.
  • Page 32 Help Guide :Audio available for the visually impaired :Spoken subtitle audio available :Multi-channel audio available Related topics Using interactive broadcast TV services [Personal] [31] Watching TV | Watching TV programmes Watching TV programmes using YouView (U.K. models only) To enable/disable YouView Press the HOME button, then select [Settings] —...
  • Page 33 Help Guide Press the TV button on the remote control when watching live TV to display the Mini Guide and see what’s on TV now and what’s on next. However, this function cannot be used in the following cases. When a set-top box is connected to the TV using an IR blaster. On TVs in which the included remote control does not have the DISCOVER button.
  • Page 34 Help Guide Recording programmes Service names are subject to change without notice. [32] Watching TV Watching in 3D (3D models only) Understanding the basics of 3D TV (3D models only) Preparing your 3D glasses (3D models only) Watching TV in 3D (3D models only) [33] Watching TV | Watching in 3D (3D models only) Understanding the basics of 3D TV (3D models only)
  • Page 35 Help Guide Active 3D glasses communicate with the TV to show you images in 3D. Your viewing position needs to be within the proper range. See the following diagrams. The working distance depends on obstacles (people, metal, walls, etc.) and/or electromagnetic interference.
  • Page 36 Help Guide If using a chemically pretreated cloth, be sure to follow the instructions provided on the package. Never use strong solvents such as a thinner, alcohol, or benzene for cleaning. Related topics Preparing your 3D glasses (3D models only) Watching TV in 3D (3D models only) [34] Watching TV | Watching in 3D (3D models only) Preparing your 3D glasses (3D models only)
  • Page 37 Help Guide Press and hold the (Power) button/indicator on the glasses for 2 seconds. The Active 3D Glasses turn on and registration starts (the (Power) button/indicator blinks green and yellow). When registration is finished, a message appears in the TV screen for 5 seconds, and the indicator lights up in green for 3 seconds.
  • Page 38 Help Guide Watching TV in 3D (3D models only) 3D models have [3D settings] in [Settings] — [Display]. You can experience powerful 3D entertainment, such as stereoscopic 3D games and 3D Blu-ray Discs. To watch in 3D, connect a 3D-compatible device directly to the TV via an authorised HIGH SPEED HDMI cable bearing the HDMI logo.

  • Page 39: Recording Tv Programmes

    Help Guide minimise screen flicker may affect the smooth movement of the picture. In this case, press the ACTION MENU button, then select [Picture] — [Advanced settings] — [Motionflow] — [Off]. (For [Motionflow] compatible models only.) [Motionflow] compatible models have [Motionflow] in [Settings] — [Display] — [Picture] —...
  • Page 40 Help Guide Registering a USB HDD device (USB HDD recording models only) USB HDD recording models have [Recording device setup] in [Settings]. Connect and register a USB HDD device to your TV to record digital broadcasts. Connect the USB HDD device to the TV’s USB port labelled “HDD REC” (if there is a blue USB port, that port supports HDD recording).
  • Page 41 Help Guide HDD device for recording is connected to the USB3 port (blue) . If the USB HDD device for recording is not recognised even after you have checked the connection, you must register the USB HDD device again because it is already registered as a device for purposes other than recording ([Device storage]).
  • Page 42 Help Guide In the displayed screen, set the end time for the recording. To record until the programme ends, select [Default]. To set an arbitrary time length (1 minute to 8 hours), select [User Defined]. To stop recording manually Press the button.
  • Page 43 Help Guide Zealand. Press the GUIDE button. Select the desired programme in the programme guide, then select [Timer REC]. Select [Set Timer As an Event] or [Set timer]. To manually set the timer by specifying date, time and channel Press the GUIDE button. Move the focus to the leftmost item, then move left again to open the menu.
  • Page 44 Help Guide In the programme guide, you can move the focus to the desired programme and press the REC button to set the timer recording for the programme. Note Timer recording will not work if the AC power cord (mains lead) is unplugged. Related topics Watching/deleting recorded content (USB HDD recording models only) [41] Recording TV Programmes | Recording to a USB HDD device (USB HDD recording...
  • Page 45 If the TV is subjected to impact during USB HDD recording, noise may occur in the recorded content. In no event shall Sony be liable for recording failure or any damage or loss of recorded content caused or associated with the TV’s malfunction, signal interference, or any other problem.

  • Page 46: Usb Devices

    Smartphones and tablets Computers, cameras, and camcorders Audio system Bluetooth devices Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) BRAVIA Sync-compatible devices Viewing pictures in 4K from compatible devices (4K models only) [45] Using the TV with Other Devices...

  • Page 47: Connecting A Usb Device

    Help Guide Playing content stored on a USB device Information about USB devices used for storing photos and music Supported files and formats [46] Using the TV with Other Devices | USB devices Playing content stored on a USB device Connecting a USB device Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device.
  • Page 48 Help Guide Note All USB ports on the TV support Hi-Speed USB. The blue USB port for 4K models supports SuperSpeed (USB 3.0). USB hubs are not supported. While accessing the USB device, do not turn off the TV or USB device, do not disconnect the USB cable, and do not remove or insert recording media.
  • Page 49 It may take a long time to display a photo, depending on the file or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
  • Page 50 Help Guide File Format Extension JPEG *.jpg / *.jpe / *.jpeg Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles [50] Using the TV with Other Devices | USB devices | Supported files and formats Music Use case : USB / Home Network Extension...
  • Page 51 Help Guide Extension Description Sampling Rate *.wma WMA9 Standard 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Other Extension Description Sampling Rate LPCM 32k / 44.1k / 48k *.mp3 MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 MP2L3 16k / 22.05k / 24k...
  • Page 52 Help Guide MPEG1 (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec Audio Max. / Min. Max. Frame Rate (Profile@Level) Codec Resolution MPEG1 MPEG1L2 1920x1080 / 1920x1080@30fps / QCIF (176x144) 1280x720@60fps MPEG2PS (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec Max.
  • Page 53 Help Guide Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution AVC / H.264 MPEG1L1 / 1920x1080 / 1920x1080@60fps BP@L3, MP@L4.2, MPEG1L2 / AAC- QCIF HP@L4.2 LC / HE-AAC v1 / (176x144) HE-AAC v2 / AC3 / E-AC3 MP4 (*.mp4): For 2K models Subtitle Type : External...
  • Page 54 Help Guide Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution AVC / H.264 AAC-LC / HE- 1920x1080 / 1920x1080@120fps BP@L3, MP@L4.2, AAC v1 / HE- QCIF HP@L4.2 AAC v2 / AC3 / (176x144) E-AC3 / MPEG1L1 / MPEG1L2 MPEG4 SP@L6, AAC-LC / HE-...
  • Page 55 Help Guide Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution Xvid MPEG1L1 / 1920x1080 / 1920x1080@30fps / MPEG1L2 / QCIF 1280x720@60fps MPEG1L3 / AC3 (176x144) / E-AC3 Motion JPEG μ-LAW / PCM 1280x720 / 1280x720@30fps (U8) / PCM QCIF (S16LE) (176x144)
  • Page 56 Help Guide Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution BP@L3, AAC-LC / E-AC3 / QCIF MP@L4.2, HE-AAC v1 / HE- (176x144) HP@L4.2 AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis MPEG4 SP@L6, DTS core / AC3 / 1920x1080 / 1920x1080@30fps / ASP@L5,...
  • Page 57 Help Guide Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution AVC / H.264 DTS core / AC3 / 1920x1080 / 1920x1080@60fps BP@L3, AAC-LC / E-AC3 / QCIF MP@L4.2, HE-AAC v1 / HE- (176x144) HP@L4.2 AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis MPEG4 SP@L6,...
  • Page 58 Help Guide Subtitle Type : External Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution MPEG4 SP@L6, AAC-LC / HE- 1920x1080 / 1920x1080@30fps / ASP@L5, AAC v1 / HE-AAC QCIF 1280x720@60fps ACEP@L4 v2 / AC3 / E-AC3 (176x144) / MPEG1L1 / MPEG1L2...
  • Page 59 Help Guide Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Motion JPEG AAC-LC / HE-AAC 1280x720 / 1280x720@30fps v1 / HE-AAC v2 / QCIF AC3 / E-AC3 / (176x144) MPEG1L1 /...
  • Page 60 Help Guide Audio sampling rates (for videos) Audio Codec Sampling Rate LPCM 44.1k / 48k MPEG1L1 / MPEG1L2 32k / 44.1k / 48k MPEG1L3 AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 32k / 44.1k / 48k E-AC3...

  • Page 61: Hdmi Connection

    Help Guide External subtitles Use case : USB File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.srt MicroDVD *.sub / *.txt SubViewer *.sub SAMI *.smi Other supported files and formats Photos Music Videos Audio sampling rates (for videos) [54] Using the TV with Other Devices Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs...

  • Page 62: Component Video Connection

    Help Guide For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable. (A) Blu-ray/DVD player (B) HDMI cable (not supplied) Be sure to use an authorised HIGH SPEED HDMI cable bearing the HDMI logo.

  • Page 63: Composite Connection

    Help Guide Availability depends on your model/region/country. If your Blu-ray/DVD player has a SCART jack (socket), connect it using a SCART cable. (A) Blu-ray/DVD player (B) SCART cable (not supplied) Note SCART connection may provide the same picture quality as a composite connection, depending on the connected Blu-ray/DVD player.
  • Page 64 Help Guide If using an Analogue Extension cable Availability depends on your model/region/country. (A) Blu-ray/DVD player (B) Analogue Extension cable (supplied) (C) RCA Cable (not supplied) Whether the Analogue Extension cable is supplied depends on your model/region /country. Related topics Watching Blu-ray and DVD discs [56] Using the TV with Other Devices | Blu-ray and DVD players Watching Blu-ray and DVD discs...
  • Page 65 Help Guide Hint If you connect a BRAVIA Sync-compatible device with HDMI connection, you can operate it by simply using the TV’s remote control. Related topics Connecting a Blu-ray or DVD player BRAVIA Sync-compatible devices [57] Using the TV with Other Devices Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) Connecting an IR Blaster (IR Blaster compatible models only)
  • Page 66 Help Guide (A) Set-top box (cable/satellite box) (B) IR Blaster cable (C) IR Blaster jack (socket) Note Make sure that the IR Blaster is correctly set up and the IR transmitter is located near the IR receiver of the external device. Make sure that your TV supports the external device.

  • Page 67: Smartphones And Tablets

    Help Guide Blaster setup] — [Set-top box control setup]. Follow the on-screen instructions. Hint The IR Blaster can operate an AV receiver. To set up an AV receiver, press the HOME button, then select [Settings] — [External inputs] — [IR Blaster setup] — [AV receiver control setup].
  • Page 68 Help Guide websites. The “Screen mirroring” feature uses Miracast technology to display the screen of a compatible device on the TV. A wireless router is not necessary to use this function. (A) Smartphone (B) Tablet (C) Computer Press the button, then select [Screen mirroring]. Operate your Screen mirroring compatible device to connect to the TV.

  • Page 69: To Connect A Computer

    Help Guide Connected devices What kind of devices can be connected using the Screen mirroring function? Enjoying content from your mobile device on the TV with Google Cast [62] Using the TV with Other Devices Computers, cameras, and camcorders Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content Computer video signal specifications [63] Using the TV with Other Devices | Computers, cameras, and camcorders...
  • Page 70 To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.
  • Page 71 Help Guide Be sure to use an authorised HIGH SPEED HDMI cable bearing the HDMI logo. To view content stored on a digital still camera/camcorder After connecting the digital still camera/camcorder, turn it on. Press the button repeatedly to select the connected digital still camera/camcorder.
  • Page 72 Help Guide 1680 x 1050, 65.3 kHz/60 Hz (2K Full HD models or 4K models only) 1920 x 1080, 67.5 kHz/60 Hz (2K Full HD models or 4K models only) 1080p timing, when applied to the HDMI input, will be treated as video timing and not computer timing.

  • Page 73: Audio System

    Help Guide [66] Using the TV with Other Devices Audio system Connecting an audio system Adjusting audio system-related settings [67] Using the TV with Other Devices | Audio system Connecting an audio system See the illustrations below to connect an audio system such as an AV receiver or sound bar.
  • Page 74 Help Guide the TV to the audio system using the DIGITAL AUDIO OUT (OPTICAL) jack (socket). See the instruction manual of the audio system for details on connecting other devices and for set-up. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] —...
  • Page 75 Help Guide (A) AV receiver or Sound bar (B) Audio cable (not supplied) Hint See the instruction manual of the audio system for details on connecting other devices and for the set-up. If the audio system is not compatible with Dolby Digital or DTS, set [Settings] —...
  • Page 76 Help Guide Press the HOME button, then select [Settings] — [Sound] — [Digital audio out]. When using the audio cable connection After connecting the TV to your audio system, press the HOME button, then select [Settings] — [Sound] — [Headphone/Audio out] — [Audio out (Fixed)]. Turn on the connected audio system, then adjust the volume.

  • Page 77: Bluetooth Devices

    Help Guide Bluetooth devices Connecting a Bluetooth device Adjusting the AV sync setting Supported Bluetooth profiles [70] Using the TV with Other Devices | Bluetooth devices Connecting a Bluetooth device To pair the TV with a Bluetooth device Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers.
  • Page 78 Help Guide Select a paired but unconnected device from the list. Select [Connect]. Related topics Supported Bluetooth profiles Operation cuts out, or a device does not work. [71] Using the TV with Other Devices | Bluetooth devices Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth.
  • Page 79 AVRCP (Audio/Video Remote Control Profile) 3DSP (3D Synchronization Profile) SPP (Serial Port Profile) Available depending on your model/region/country. Related topics Connecting a Bluetooth device [73] Using the TV with Other Devices Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) 79 z 147...
  • Page 80 Help Guide Connecting a wireless subwoofer (optional) Adjusting wireless subwoofer-related settings (optional) [74] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Connecting a wireless subwoofer (optional) You can use the optional Wireless Subwoofer SWF-BR100 to extend the bass response of the TV’s sound.
  • Page 81 For details on how to set up the Wireless Subwoofer, refer to the instruction manual supplied with the Wireless Subwoofer. Related topics Adjusting wireless subwoofer-related settings (optional) [75] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Adjusting wireless subwoofer-related settings (optional) Sony wireless subwoofer supported models have [Wireless Subwoofer power] in [Settings] —...
  • Page 82 Help Guide Adjusts the time lag of the Wireless Subwoofer sound. If the sound produced by the Wireless Subwoofer is too late, use [+]; if it is too early, use [-]. [Reset Wireless Subwoofer settings] Resets the Wireless Subwoofer settings to their initial values. To set the power control method of the Wireless Subwoofer Press the HOME button, then select [Settings] —...
  • Page 83 Help Guide Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings [78] Using the TV with Other Devices | BRAVIA Sync-compatible devices Using features available for BRAVIA Sync- compatible devices The [Sync Menu] is primarily used to operate BRAVIA Sync-compatible devices from the Press the ACTION MENU button, and select [Sync Menu].
  • Page 84 Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.
  • Page 85 Help Guide [Auto devices off] If disabled, the connected device does not turn off automatically when the TV is turned off. [Auto TV on] If disabled, the TV does not turn on automatically when the connected device is turned on. [BRAVIA Sync device list] Displays the BRAVIA Sync device list.
  • Page 86 Help Guide Viewing pictures in 4K resolution (4K models only) A picture with a 4K or higher resolution can be displayed in 4K resolution (3840×2160). You can connect a digital still camera/camcorder that supports HDMI 4K output to HDMI IN of the TV to display high resolution photos stored on the camera. You can also display high resolution photos stored in connected USB devices or your home network.
  • Page 87 Help Guide To check the supported file formats Supported files and formats To view pictures in 4K resolution with higher quality You can set the HDMI signal format to [Enhanced format] to view pictures in 4K resolution with higher quality. For information about Enhanced format or changing the settings, refer to the Settings for viewing pictures in 4K resolution with higher quality (4K models only) page.

  • Page 88: Connecting To A Network

    Help Guide Standard HDMI format for normal use. Enhanced format *1*2 High-Quality HDMI format . Set only when using capable devices. HDR included (HDR models only). HDR models have [HDR mode] in [Settings] — [Display] — [Picture] — [Advanced settings] — [Video options]. 4K 60p 4:2:0 10bit, 4:4:4:, 4:2:2 etc.
  • Page 89 Help Guide Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network. Make sure to connect to the Internet or home network via a router. Hint If you are using a modem with router functions, you do not need to prepare a separate router.
  • Page 90 Help Guide the person who set up the network (network administrator). [85] Connecting to a Network Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to your network Using Wi-Fi Direct to connect to the TV (no wireless router required) [86] Connecting to a Network | Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to your network The built-in wireless LAN device allows you to access the Internet and enjoy the benefits...
  • Page 91 Help Guide Follow the on-screen instructions to complete the set-up. To turn off the built-in wireless LAN To disable [Built-in Wi‑Fi], press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [Built-in Wi‑Fi]. Hint For smooth video streaming: Change the setting of your wireless router to a high-speed networking standard such as 802.11n if possible.
  • Page 92 Help Guide wireless router required) You can connect a device to the TV wirelessly, without using a wireless router, and then stream videos, photos, and music that is stored on your device directly to the TV. To enable [Wi‑Fi Direct], press the HOME button, then select [Settings] — [Network] —...
  • Page 93 Help Guide disconnect an unnecessary device, then connect the other device. To change the name of the TV shown on the connected device Press the HOME button, then select [Settings] — [About] — [Device name]. To list connected devices/deregister devices Press the HOME button, then select [Settings] —...
  • Page 94 Help Guide For information about the supported wireless band of your device, refer to the instruction manual of your device. The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, you can only use [Auto] and [Manual]. Note If the TV is connected to a wireless router at 5GHz: The 5GHz wireless connection will be disconnected when [Wi‑Fi Direct settings] is selected.
  • Page 95 Help Guide Press the HOME button, then select [Settings] — [Network] — [Home network setup] — [Renderer] — the desired option. [Renderer function] Enable the renderer function. You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the device directly.
  • Page 96 Help Guide (D) Internet Connect the TV to your home network. Press the HOME button, then select [Album], [Video], or [Music] — the server containing the file to play — the folder or file from the list. If you select a folder, select the desired file. Playback starts.
  • Page 97 Help Guide (C) Modem (D) Internet Connect the TV to your home network. Operate the controller to start playing the content on the TV screen. Related topics Adjusting home network settings [92] Settings Configuring the TV Setting a timer [93] Settings Configuring the TV [TV] [Network &...
  • Page 98 Help Guide Available options [Channel setup] Configures the settings related to receiving broadcast programming. You can also configure the settings related to receiving satellite broadcast programming. To tune digital channels Receiving digital broadcasts To tune your satellite Receiving satellite broadcasts (satellite compatible models only) To sort channels or edit programme list Sorting channels or editing the programme list [External inputs]...
  • Page 99 Help Guide [About] Displays the information about the TV. [95] Settings | Configuring the TV [Network & Accessories] Press the HOME button, then select [Settings] — [Network & Accessories] — the desired option. Available options [Network] Sets up and checks the network and server connections. [Google Cast] Displays information about the Google Cast feature.
  • Page 100 Help Guide Adjusts the current time. [Language] Selects the menu language. [Keyboard] Configures the settings of the on-screen keyboard. [Search] Configures the settings of the search function. [Speech] Configures the settings of speech-recognition feature. [Accessibility] Configures the settings of accessibility features and services for helping users navigate their devices more easily.
  • Page 101 [Google] Syncs the registered Google account or removes the account. [Add account] Adds various service accounts such as Google accounts and Sony Entertainment Network (SEN) accounts. You can add multiple Google accounts and switch between them depending on the app.
  • Page 102 Help Guide prevent image retention. If the same image is displayed repeatedly or for long periods of time, image retention may occur. The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention. Press the HOME button, then select [Settings] — [Display] — [Expert panel settings] — the desired option.

  • Page 103: Troubleshooting

    Help Guide Press the HOME button, then select [Timers] — [On timer] — the desired option. To set the sleep timer Sleep timer automatically turns off the TV after a preset time. Press the HOME button, then select [Timers] — [Sleep timer] — the desired option.

  • Page 104: Self Diagnostics

    [104] Troubleshooting | Start here Software updates Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV.
  • Page 105 Help Guide If you will update the TV software by using a USB storage device, you should read the cautions for update by USB storage device on the website. For more about the support site, please see the Support Site page. Related topics Connecting to a Network [105] Troubleshooting | Start here...
  • Page 106 Help Guide Dark screen. How to brighten the screen. Colour is not correct. How to adjust the colour tone. Screen format/wide mode changes automatically. The screen suddenly changes to a video you do not recognise while watching TV. Suddenly the picture becomes small. Black bands appear at the edges of the screen.
  • Page 107 Help Guide [109] Troubleshooting | Picture (quality)/screen Distorted picture. Check the antenna (aerial)/cable connection. Keep the antenna (aerial)/cable away from other connecting cables. When installing an optional device, leave some space between the device and the TV. Press the ACTION MENU button, then select [Picture] — [Advanced settings] — [Motion] —...
  • Page 108 Help Guide [Motion] — [Motionflow] — [Standard]. (For [Motionflow] compatible models only) [Motionflow] compatible models have [Motionflow] in [Settings] — [Display] — [Picture] — [Advanced settings] — [Motion]. Related topics Distorted picture. [111] Troubleshooting | Picture (quality)/screen No colour/Dark picture/Colour is not correct/Picture is too bright.
  • Page 109 Help Guide No colour/Dark picture/Colour is not correct/Picture is too bright. [113] Troubleshooting | Picture (quality)/screen Colour is not correct. How to adjust the colour tone. Press the ACTION MENU button, select [Picture] — [Advanced settings], and adjust [Hue] or [Colour temperature]. To deepen the colour tone, adjust [Colour] or [Live Colour].
  • Page 110 Help Guide Then, press the HOME button on the remote control and select [Settings] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode]. [116] Troubleshooting | Picture (quality)/screen Suddenly the picture becomes small. The picture becomes smaller during commercials due to the method used by the provider to broadcast content.
  • Page 111 Help Guide zoom] or [Zoom], which will remain in effect until you change the channel/input or manually change the [Wide mode] setting again. Some cable and satellite set-top boxes can also control the size of the picture. If you are using a set-top box, refer to the manufacturer of the set-top box for more information.
  • Page 112 Help Guide screen. For Active 3D Glasses models Be sure that there are no obstacles between the TV and the Active 3D Glasses. Replace the battery in the Active 3D Glasses. Be sure that the Active 3D Glasses are powered on. It is necessary to register your Active 3D Glasses to the TV before use.
  • Page 113 Help Guide 3D models have [3D settings] in [Settings] — [Display]. For 3D content displayed with the 3D signal, 3D display cannot be turned off on your TV. Turn 3D settings off on the connected device (such as a Blu-ray player). [122] Troubleshooting | Picture (quality)/screen The message [3D signal is detected.] automatically appears when 3D signal is detected.
  • Page 114 Help Guide [125] Troubleshooting | Picture (quality)/screen The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention.
  • Page 115 Help Guide Related topics [Expert panel settings](only models equipped with an OLED panel) [127] Troubleshooting | Picture (quality)/screen A white line appears on the screen. (only models equipped with an OLED panel) Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention.
  • Page 116 Help Guide Broadcast reception Check these things first to troubleshoot your TV reception. Block noise or an error message appears and you cannot watch broadcasts. Ghosting or double images appear. Only snow noise or a black picture appears on the screen. There is picture or sound noise when viewing an analogue TV channel.
  • Page 117 Help Guide [133] Troubleshooting | Broadcast reception Ghosting or double images appear. Check cable or antenna (aerial) connections. Check the antenna (aerial) location and direction. Press the ACTION MENU button, then select [Picture] — [Advanced settings] — [Motion] — [Motionflow] — [Standard] or [Off]. (For [Motionflow] compatible models only) [Motionflow] compatible models have [Motionflow] in [Settings] —...
  • Page 118 Help Guide Check the [Manual programme preset] settings. Press the HOME button, then select [Settings] — [Channel setup] — [Analogue setup] — [Manual programme preset]. Perform [AFT] to obtain better picture and sound reception. (Option name differs depending on your region/country.) Set [Audio filter] to [Off], [Low] or [High] to improve sound for analogue reception.
  • Page 119 Help Guide (aerial) is not changed unintentionally (such as by wind). If you are using a TV signal booster, adjust its signal gain. If equipment (such as a TV signal distributor) is connected between the antenna (aerial) and the TV, it may affect the TV reception. Directly connect the antenna (aerial) and the TV to check if the reception is improved.
  • Page 120 Help Guide Not all analogue channels are tuned. Try to preset channels manually by configuring the settings. Press the HOME button, then select [Settings] — [Channel setup] — [Analogue setup] — [Manual programme preset]. (Availability of [Manual programme preset] and its options may vary depending on the region/country/situation.) Related topics Some digital channels are missing.
  • Page 121 Help Guide region/country) Press the HOME button, then select [Settings] — [Channel setup] — [Digital setup] — [Digital tuning] — [Digital auto tuning]. [Normal] Searches for available channels within your region/country. [Full] Searches for available channels regardless of region/country. To update digital services You can run [Digital auto tuning] after moving to a new residence, changing service providers, or to search for newly launched channels.
  • Page 122 Help Guide You want to tune your satellite dish. If you have a satellite dish installed, you can view satellite broadcasts and determine your type of installation by configuring the tuning settings. To tune your satellite Receiving satellite broadcasts (satellite compatible models only) Related topics Check these things first to troubleshoot your TV reception.
  • Page 123 Help Guide No audio or low audio with a home theatre system. [145] Troubleshooting | Sound Audio noise. Make sure that the antenna (aerial) is connected using a high quality 75-ohm coaxial cable. Keep the antenna (aerial) cable away from other connecting cables. To avoid TV interference, make sure to use an undamaged antenna (aerial) cable.

  • Page 124: Distorted Sound

    Help Guide Audio noise. Connecting an audio system [147] Troubleshooting | Sound Distorted sound. Check the antenna (aerial)/cable connection. Keep the antenna (aerial)/cable away from other connecting cables. Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical devices.

  • Page 125: Picture And Sound

    Help Guide [149] Troubleshooting | Sound You want to output sound from both the headphones/Bluetooth audio device and the TV speakers. The setting method varies depending on whether the TV is an A2DP-supported model. Bluetooth A2DP-supported models that can use Bluetooth audio devices have [A/V sync] in [Settings] —...
  • Page 126 Help Guide You can adjust the output timing of the picture and sound. For details about supported models, refer to the support site. Support Site Related topics Adjusting the AV sync setting Adjusting audio system-related settings [151] Troubleshooting Network (Internet/home)/apps The network name (SSID) of the wireless router to which you want to connect is not displayed.
  • Page 127 Help Guide Sometimes video streaming quality is poor. Quality depends on the original video provided by the video content provider and your connection bandwidth. The wireless network connection quality varies depending on the distance or obstacles (e.g., wall) between the TV and the wireless router, environmental interference, and the quality of the wireless router.
  • Page 128 Help Guide detail. Video quality and picture size depend on broadband speed and delivery by video content providers. Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network Sometimes video streaming quality is poor. [156] Troubleshooting | Network (Internet/home)/apps Good picture quality but no sound on Internet video content.
  • Page 129 Help Guide Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network [158] Troubleshooting | Network (Internet/home)/apps The TV cannot access the Internet when IPv6 is set. IPv6 may not be supported, in which case set IPv6 to off. Press the HOME button, then select [Settings] —...
  • Page 130 Help Guide Check the current network settings and perform [Check Connection]. Press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [Network status] — [Check Connection]. Check your network connections and/or server’s instruction manual for connection information, or contact the person who set up the network (network administrator). Reconfigure your network settings by pressing the HOME button, then select [Settings] —...
  • Page 131 Help Guide [163] Troubleshooting | Remote control/accessories The remote control does not operate. Press a button on the TV to determine if the problem is with the remote control or not. Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery compartment.
  • Page 132 Help Guide [Voice Remote Control]. The button may not be available depending on your supplied remote control. [164] Troubleshooting | Remote control/accessories You cannot turn the Active 3D Glasses on. (3D models only) Replace the battery. (Applies only to TDG-BT400A/BT500A.) Press the unlock button with the tip of a pen, etc., and take out the battery case.
  • Page 133 Help Guide Blinks every 2 seconds: Indicates the glasses are powered on. Blinks 3 times: Indicates the glasses have been powered off. Blinks green and yellow alternately: Indicates the glasses have started the registration process. Blinks 3 times every 2 seconds: Indicates the battery capacity is almost running out. Replace the battery.
  • Page 134 Help Guide Setting a timer [168] Troubleshooting | Power The TV turns on automatically. Check if [On timer] is activated. Disable the [Auto TV on] setting in [BRAVIA Sync settings]. Related topics BRAVIA Sync-compatible devices Setting a timer [169] Troubleshooting | Power After turning on the TV, it turns off immediately.
  • Page 135 Help Guide again. [171] Troubleshooting Connected devices No picture from a connected device. You cannot select a connected device in the Home Menu. Certain programmes on digital sources display a loss of detail. Photo images or folders take time to display. You cannot find a connected BRAVIA Sync HDMI device.
  • Page 136 Help Guide Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played. If the connected device is connected to HDMI IN 2 or 3, connect it to HDMI IN 1 or 4. Change the HDMI signal format of the HDMI input that does not display a picture to standard format.
  • Page 137 Help Guide Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display. Each time a USB device is connected to the TV, it may take up to a couple of minutes for the photos to display.
  • Page 138 Help Guide If a BRAVIA Sync-compatible device is connected and displayed using HDMI input, some models can display the menu using the EXT.BOX MENU button, but operation is not guaranteed for all devices. Related topics An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster.
  • Page 139 Help Guide Make sure that the IR Blaster is correctly set up and the IR transmitter is located near the IR receiver of the external device. Make sure that your TV supports the external device. If you press and hold a button on the remote control, the operation may not be transmitted.
  • Page 140 Help Guide [183] Troubleshooting | Connected devices Operation cuts out, or a device does not work. Check if the device is turned on. Replace the batteries of the device. Re-register the device. Bluetooth devices use the 2.4GHz band, therefore communication speed may deteriorate or cut out occasionally due to wireless LAN interference.
  • Page 141 Devices emitting radio waves, such as other wireless LAN devices or microwave ovens, may interfere with the Screen mirroring function using wireless LAN. Keep the TV or Sony Screen mirroring compatible devices (e.g., some models of Xperia) away from such devices, or turn them off if possible.
  • Page 142 Help Guide Some paid content cannot be played. The source device needs to meet HDCP (High-bandwidth Digital Content Protection) 2.0/2.1/2.2 standards. Some pay contents may not be displayed via a source device which does not meet HDCP 2.0/2.1/2.2 standards. [188] Troubleshooting USB HDD recording (USB HDD recording models only) You cannot use a USB HDD device.
  • Page 143 Help Guide Perform [HDD performance check] to check that the USB HDD’s specifications meet the requirements. Press the HOME button, then select [Settings] — [Recording device setup] — [HDD performance check]. Related topics Information about using a USB HDD device for recording (USB HDD recording models only) [190] Troubleshooting | USB HDD recording (USB HDD recording models only) The USB HDD device cannot be registered.
  • Page 144 Help Guide To perform an [HDD performance check], press the HOME button, and then select [Settings] — [Recording device setup] — [HDD performance check]. [191] Troubleshooting | USB HDD recording (USB HDD recording models only) Recording cannot be performed./Recording failed. (USB HDD recording models only) USB HDD recording models have [Recording device setup] in [Settings].
  • Page 145 Help Guide Recorded content disappeared. (USB HDD recording models only) Recording cannot be performed if the AC power cord (mains lead) or connecting cables are disconnected while recording. Do not disconnect any cable while recording content. Otherwise, the content being recorded or all recorded content may be lost. [193] Troubleshooting | USB HDD recording (USB HDD recording models only) The USB HDD device operates even though it is not turned on.

  • Page 146: Remote Control

    Help Guide You can turn it off. Press the HOME button, then select [Settings] — [Illumination LED] — [Off]. Note We recommend that you do not change this setting under normal circumstances because you will be unable to identify whether the TV is recording, on or off, or a timer is set.

  • Page 147: External Devices

    Help Guide Remote control, using ACTION MENU Voice Search Inputs HOME SYNC MENU DISCOVER Connections Google Cast Wi‑Fi Direct Miracast Bluetooth Screen mirroring BRAVIA Sync Internet External devices USB storage devices, recording with Computers Blu-ray/DVD players, connecting Digital cameras, camcorders USB memory devices, etc.

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